BSNL Chennai — Land line & broadband are not working for 1 week. Complaint pending for a week.

Land line & broadband are not working for 1 week.

my residence phone at Thanjavur was not functioning since 20th June 2010. My compaliant in 198 was recorded on[protected]. The complaint was not yet attended and the phone with broad band connection is dead till this minute. I seek the following redmedies.
1. Restoration of the line after attending to the compalaint
2. Allow the credit in the billing for the charges in repect of period of non working.
My phone No.[protected]

I am K Sivakumar, Scientist in DRDO
My Landline Number is[protected]
Broadband & Landline are not working from 11 Oct 2010, till date (19Oct 2010 night) Line is not restored please

K Sivakumar

I am s.varadarajan, Junior works manager in HVF-AVADI
My Land line no is 26554989
Landline not working since 3rd march 2011
My complaint recorded in avadi on 5th march,
Again in 198 was recorded on 12th march
The complaint was till now not attended.
please attend this on periority & allow the credit on billing for non working period.

Address:No-17.Nakkiran street
kamaraj nagar
Avadi, Chennai-71