Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 638

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
subbian
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WAP MODEL PACK SERVICE DEACTIVATE

Address:Krishnagiri, Tamil Nadu

SIR, I AM A BSNL CUSTOMER. MY MOBILEPHONE NUMBER IS [protected]. KINDLY STOP THE DAILY SMS FROM 58888 hot model of the day http://wap4.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1. AND ALSOCANCEL MY ACCOUNT IN WAP INDIATIMES.COM. THANKS/REGARDS....
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
S
s_subhra
from Panaji, Goa
Report
Copy

Bill for the internet data card

Address:Kamrup, Assam

I am a consumer of BSNL Data Card from Guwahati Assam since October' 2008.
But till date I have not yet received any bill by post so far. I have to download the duplicate bill through BSNL web site all the time. And in last month I cant even download the bill due to problem of the web site. So I failed to pay the bill through my credit card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swatiiyer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INTERNET VERY OFTEN NOT WORKING

Address:Thane, Maharashtra

BSNL Broadband
Posted:[protected] by swatiiyer Send email


SINCE WE HAVE TAKEN THE BSNL BROADBAND CONNECTION VERY OFTEN THE INTERNET DOES NOT WORK. ESPECIALLY AT THE WEEKEND.MY LANDLINE NUMBER IS 2502656

WE HAVE TAKEN A PLAN OF 750 + . HENCE WE ARE LOSING A LOT OF MONEY AS WE CANNOT USE THE BROADBAND CONNECTION ALL 24 HRS, DUE TO THE BREAK-DOWN OF THE SAME. WE HAVE MANY A TIMES CALLED UP THE CUSTOMER...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bks_braj
from Matabhanga, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead telephone

Address:East Sikkim, Sikkim

I am bsnl land line customer having my connection No. (code- --03592 for singtam ,Sikkim) Tel No. 247053.

This No. Is dead from last sunday 02/05/2010 to till dated (06/05/2010)against regular complain to local office aw well as BSNL Singtam Office ,No one is attending my telephone cum broadband problems. whereas bill for full month is being raised in each month & this is regular problems in every month.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
snehal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection is very slow

Address:Pune, Maharashtra

My BSNL landline No.27653891. I have been using BSNL broad band for last 2 yrs.- Rs.750/- Plan. It was working fine. Recently, for last 2/3 months, its giving problem. I have logged complaint to BSNL several times. One the executive Mrs. Tiikekar tried to help me out and finally they changed the cable of Boradband. Now the Boradband i.e. ADSL link gets connected but we are unable to open any of the internet site due to slow connection, it...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
Lajwant
from Mumbai, Maharashtra
Report
Copy

landline phone faulty

Address:Chandigarh, Chandigarh

My complaint number is PJB/CO/2010/2878

BSNL staff came to check fault, told me to contact Jeevan on [protected].
Jeevan says exchange being shifted so wait for few days.
Over a month now. No sign of correction of fault....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
psninan
from Bengaluru, Karnataka
Report
Copy

Non-functioning of telephone(land)

Address:Alappuzha, Kerala

One WLL telephone with No.[protected] has been installed at my residence.The telephone set is apparently a old and repaired equipment. The connection gives lot of trouble. Ofter the caller gets a recorded message like subscriber switched off, out of range, line busy etc. whereas it is not the fact. In spite of several complaints. the fault is not attended. Perhaps the 50% problem can be solved if the set is replaced. I prefer a lined...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahendra goyal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smartly misusing & misguiding

Address:Ahmedabad, Gujarat

Dear sir,
BSNL, ahmedabad, a custodian o[censored]nwilling and irresponsible attitude and a deliberate response to frustrate customers to benefit private players.the details mentioned here with a is a simple example,i strongly pray the authority to inquire and look into the matter to save the interest of customer as well as to curb unhealthy concerns of bsnl authorities.

telephone no. [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jai1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Complaint Unattended for days - disrupted service

Address:Bangalore, Karnataka

OUR BSNL LANDLINE COMPLAINT HAS NOT BE ATTENDED FOR DAYS NOW.

THE SERVICE IS INCONSISTENT AND WE HAVE CONSTANT ISSUES AS THE LINE IS DOWN MOST OF THE TIME.

REQUEST CONCERNED AUTHORITIES TO LOOKING IN TO THE MATTER AND HELP RESOLVE.

VIJAIKANTH...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nilesh gadge
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting range/ network problem

Address:Nashik, Maharashtra

my mobile number- [protected] of bsnl not getting any range since a month,now it`s not getting any incoming call,always showing busy when anyone call to it,also airtel number [protected] and [protected] not getting network,both company should be banned by indian government for cheating people for providing stupid network from one year-my name is nilesh gadge,address-asha, construction dhatrakphata,near water tank,near bali mandir,hirwadi,panchavati,nashik,pin-422620....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramesmandla
from Hindupur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company not accepting unsubscription

Address:Kurnool, Andhra Pradesh

dear sir,

iam a user of BSNL CELLULAR SERVICES, with my prepaid cell phone no. [protected]. few months back they messaged me that i subscribe for BSNL MOBILE RADIO and for that every month 4th day they are getting Rs. 19 from my prepaid balance.

i called for assistance to customer care operator, they said it is not to there service and called the messed number for help. message came from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aniloave
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed and Online bill payment

Address:Bhopal, Madhya Pradesh

Hi,
I bought my EVDO card and started availing services from October 2009. The speed offered by BSNL states its up to 2.4mbps download, however, I merely get speed upto 300kbit/s (NOTE: I am currently in Pune and its a EVDO activated Zone - not a CDMA 1X zone). Whenever I ask for a clarification, they say users limit exceeded and say that they are planning for upgrade. No specific answer yet and the funniest thing is that I get full...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
M
mageshbpt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending refund amount

Address:Kanchipuram, Tamil Nadu

i had a BSNL LANDLINE phone connection in this number[protected] in little kanchipuram,i have dis-connected and submitted the telephone and other materials to the office 2 years before itself ,but still my refund amount not yet settled by the BSNL.and i have registered online complaints also,but no response at all.worst customer care from BSNL.if i get my refund amount means it should be better....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
simon_99
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing promised

Address:Kerala

Hello, Im from Kottayam, Kerala.. from a place called Njeezhoor. Im a subscriber of BSNL's 750 unlimited plan. According to this plan, they assure a fixed speed of 256 kbps. But we never get the speed they promise. This is true for all o[censored]s in our area. Our net is too slow. This is evident when we use 256 kbps speed of other service providers. There is no speed enough even to stream a video. Actually the service used to be nice but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KARUPPIAH
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSUBSCRIBE THE SERVICE

Address:Tamil Nadu

Sir My mobile no is [protected]. Please unsubscribe this service http://203.199.70.160/site/t.jsp?i=878
Thanks u
C.karuppiah
Manamadurai...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
D
Deepakmaniyar
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irregular or total Availability of Broadband connection

Address:Ahmednagar, Maharashtra

I have BSNL Broadband Unlimited Plan for Home for Last 2 years.

The Broadband Connectivity at BSNL always irregular.
It fails when I need it the most.

There is no proper information provider at The complaints.

I have to waste almost hours to even send a simple email.

BSNL should declare a pro rata discount on actual available time so that we are compensated for lost time,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tapas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl land LINE DEAD FOR 15 DAYS under MATAI(BELONIA,TRIPURA) EXCHANGE

Address:South Tripura, Tripura

MATAI TELEPHONE EXCHANE( BELONIA, SOUTH TRIPURA):
RESPECTED SIR,
WE ARE THE SUBSCRIBER OF MATAI, RAJNAGAR. FOR LAST 15 DAYS LANDLINES OF THIS AREA (RAJNAGAR) IS DEAD. WE HAVE COMPLAINED AT MATAI EXCHANGE, BUT FAILD. PLEASE HELP US TO SOLVE THE PROBLEM. THIS IS HAPPENING FREQUENTLY FOR LAST FEW YEARS. AS A RESULT WE ARE UNABLE TO CONTACT WITH OUR RESIDENCE & WITH OTHER PLACES.
THANKING YOY SIR.

YOURS...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
P
p_sudhakar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EPF balance

Address:Pune, Maharashtra

Dear Sir,

My EPF A/c No: MH/PN/121572/43

I am not yet received any balance sheets from the begining.

I already submitted for transfer of my old accounts i.e AP/HY/43706/39. and AP/39077/41 to this current account. whether they are transfered into this account or not?

WHAT IS THE TOTAL BALANCE THAT IS AVAILABLE WITH MY ACCOUNT?

PLEASE REPLY THE ABOVE

THANK...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhinesh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING LANDLINE TELEPHONE

Address:Tiruvallur, Tamil Nadu

04.05.2010

FROM,
E.DHINESH
103,JANAKIRAM NAGAR,
F.C.I COLONY,
SEVVAPET – 602025

TO,
THE CHIEF GENERAL MANAGER,
OFFICE OF THE CHIEF GENERAL MANAGER,
CHENNAI TELEPHONES
78 PURASAWAKKAM HIGH ROAD,
CHENNAI – 600 010



SIR,
I E.Dhinesh residing at 103, Janakiram Nagar, F.C.I Colony...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Sekhri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of Security money

Address:Kamrup, Assam

I surrender my mobile phone number [protected] on 30.09.2008 and depostid my SIM card no.[protected] to CCN clerk at BSNL office Beltola , Dispur - 6 alongwith application form. I was issued a reciept accordingly. As I was transferred to Delhi, I mentioned my residential address of Faridabad to send the money to this address. I paid the last bill recd. for Rs. 871.00 only vide recpt. no. (not legible) dated 14.09.2008. But till date I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy