Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Mobile services — double recharge in one mobile automatically

i complain for double recharge in single mobile number 1100 and not reverse in bsnl service provider so please help for reversing the amount 1100 in my demo [protected]

BSNL Mobile services — activating unasked services and charging money for them

bsnl india is activating all the unwanted services without the customers acceptance/permission and charging money for that. and they are instructing the people to get those services deactivated by calling some number for which they are again charging money. when we asked the customer care about this they are not responding properly and ending our call abruptly . thiis happened to so many times. not only to me but also to my friends who are bsnl users. this occured frequently in case of devotional songs which are being activated without my interference. they instructed me to call1255545 to get them deactivated.

BSNL — Delay in shifting of the BSNL telephone

Hi

I have requested for shifting of the telephone (local shifting within Bangalore, Ph:[protected] vide work order no.9169663 dated 23rd Feb 2010. Today is 10th March 2010 and till now the shifting has not been done. May I know the reason for this delay?
Since this is causing me great loss, I hope the matter would be taken seriously and necessary action would be taken.

Thanks

Samrat

Tel:[protected]

I had given a letter if shifting of Ph. No. 22106732 on 2nd of Sep.10. But no body bother to look into that.
Ours is an apartment, which had provided conclead wire to every flat. Once on lineman came and said that he will provide the connection through KHIDDKI only he would take wire all the way to terrace (next to 4th floor and hang the wire upto 2nd floor, and give the connection through windo to our Hall and then to our bedroom.
We spoke to the JE, that when concealed wire is available, then why to go through all the building, just give a connection to the junctionbox, and phone will work. But the JE never bother to attentd to this.

We have already surrendered two phones this will follow the third suit . Our Telephone dept. is run by poor Lineman only. Our all the ofificer are born and braught up in AC Roos only. Because of these lazy officers the department suffer huge losses, but they are least bothered, they get their salaries and perks. If same thing had happened in any Private telephone service provider, the conceren executive would have been sacked on the spot. But in BSNL they enjoy on tax payers money.

I think the time has come the public should asked the Question ? these lazy and corrupt officer should be questioned . and Honest and Hardworking officers should be allowed to take over.

I demand to the authority, Each and single Phone surrendered Be probed and the loss occured should be recovered from the salary of concerened officers.

I request to the Public also . If phone is surrendered, because of lac of service or other such reason alongwith the letter mentione the name of the responsible officer and send a copy to the Ministry of Telecom.

I have asked you many times to unsubscribe 56505 scheme but I m still suffering from it...

My mobile no [protected], bsnl unautorize deducted Rs.15/- for criket alret without subsiribe. how we can cancelled and refund taking amount.

For unsub 56505 you have to send CAN JOKES to 56505.

BSNL — unsubscribe 'GRANDMAS TIPS' from 56505

I have been subsribed to GRANDMAS TIPS on my mobile phone no.[protected] from 56505. I don't know how this service got started on my phone. Whenever I send a message to 56505 to deactivate this service, Rs.3/- was deducted as message charges. I want to deactivate the service.

Dear Sir,
I am having two connection of BSNL in my office but i am faceing same problem with both of them. I have registered complaint with BSNL but my phone is not repaired till date. I am not able to get ring on any incomeing calls from the last two months on both of my numbers.The matter was also informed to the line man he came to this area but did not attend the fault.my telephone details are:-
1) Telephone no.[protected]. Customer ID no. is [protected] Account no. is [protected].
2) Telephone no.[protected]. Customer ID no. is [protected] Account no. is [protected].
KINDLY DO THE NEEDY. I HOPE A POSETIVE REPLY FROM YOUR SIDE.
THANK YOU

sir i have 2 connection of bsnl number is 272329 and 261372 plz repair this connection immediatly

BSNL telecom Kalyan — BSNL Landline phone not working

Hi Sir,

Our BSNL landline is dead since 15 days. We had already logged the complain, but there is no action taken on that. Please look after that and do the needful.

Thanks
Srushti Oza

Hello,

I Applied a for a new telephone and broadband connection on 4th July, 2009. right from the day one there were problems with the BSNL.

1) At the time of application which I submitted at Erragadda, Hyderabad office there was an employee named Ratnamala who took 3 days to login my application
Reason from BSNL: Server Upgradation.
Actual Reason: The employee doesnt know how to login an application.
Damn, these people are typical Govt employees.
(Even then she typed a wrong house address, which was of another applicant)

2) After several follow ups i got a telephone on 24th July, 2009. I was told that the broadband connection would be given after 15 days ( Great response time! still decided to wait as I already paid amount )

3) On 5th August, 2009. I enquired with the DTO, Motinagar (as my house comes into that zone).He assigned my application to one of the technicians i took him along with me, he gave a new Modem, After configuring the modem he gave UserId and Password which ddidnt work so he tested with default test id and said that my id would be activated by evenning.(which didnt work)

4) While i enquired the status with him he asked me to call Customer care 1504 and the CC guys made a stunning revelation that i dont have a broadband connection applied on my number.

5) On 7th August, 2009 I again approached nearest BSNL office ( Motinagar ). There was no proper response.
Actual Reason: They didn't update the connection status, which clearly mentions that it needed to be updated for the user id to be activated. which he updated after my request and said userid would be activated by evening. which didnt work even that evening.

6) On 8th August, 2009. I called th CC to find the status. they said that it will work please check. when i said that it doesnt work they put my call on aside for more than 25 Min.(during which i could clearly hear the CC girl chit chatting with other colleague about the latest city happenings.) Finally another guy lifted the call and said that i had to wait till the evening.

7) in the late evening when i called back they didnt pick my phone for most of time and finally a guy picked up the phone and has given me a free suggestion of cancelling the connection.

This is the service quality of our Country's largest network provider which claims to connect India.

Please anybody let me know the concerned authority who would act on my woes.

Regards,
Phani

I had applied for new BSNL phone and broadband connection on 2nd day of August 2010. The officers told me they will provide the same with in 3 or 4 days. I visited BSNL office and told me again with in 3-4 days. But two weeks gone nothing happen.

Munish Bhardawj
#76

I had applied for new Broadband connection(with landline) in Rajarajeshwarinagar BSNL office on 30th March 2010. Till date, I have not received the connection or any info from BSNL. When I inquired about this is in the BSNL office, they told me contact Sridhar the technical guy. On speaking to him he says no cable connection for BEML 4th stage, wait for 2 weeks. He's been cheating like this for 4 months now. There are so many more subscribers like who have got cheated like me.

Hi,

I have applied for a new telephone connection with Broadband from BSNL, It is almost more than 70 days now after I applied for the connection, I have visited BSNL office personally and made several calls to them, every time they say, they will install in next 2 days.

Since I don't any phone number or anything as it is a new connection, I don't know where to report this issue

The BSNL Exchange I have applied the connection is on the address below,

BSNL Exchange, Navalur, Chennai 603013.

Some body please let me know how to escalate this to BSNL.

Thanks
Kannan R
[protected]@yahoo.com

SIR,

I AM DIPAK DAS FROM PALATANA BAZAR ( ANMOL TRAVELS), APPLIED FOR NEW LANDLINE (with broad band) CONNECTION AS ON 12/07/2012 BUT STILL I DON'T HAVE ANY CONNECTION.

I WENT BSNL UDAIPUR OFFICE SO MANY TIMES.

WHAT CAN I DO NOW .

PLEASE HELP ME

dear sir we want to bsnl brondband three connection .but you employ is not intrested to new connection .we have any time request to your staff but you staff is not responce to our side so plz attetion to our ccomplete thanks contact no.[protected] [protected] [protected]

i had applied new brodband connectin in bsnl, i got the land line number[protected]but 1 month is over, still i havent got the connection, they i asking cable stock is not there i call so many times to customer care and bsnl office also but they r not giving proper respond...pls have check n do the needfull...

i want to put broadband connection in my home for using Internet but exchange people Say's they can't put it can i really want Internet in my home pls help me .
Thanks

My Landline[protected] is dead for the past 1 week. i've lodged complaint over Neighbour's Phone on the same day and also made a handwritten complaint to the Reddipatty Telephone Exchange.Since the for the past 1 week i've bben visiting the BSNL office for the same cause.There has been no reply till date.I've taken this issue to the JTO(if i'm right) but he too tendered no reply, I would like to get suitable corrective action taken soon..

BSNL Landline — BSNL Landine and Broadband Connection dead

Dear Sir,
Our BSNL Landline No.[protected] is dead since 22nd Sept, 2008 and I have lodged a complaint in Telephone Exchange on 24 Sept, 2008. But still dead. I am using this connection in our business and my BSNL Broadband connection is also linked with this no. the same is also dead due to which our business activity is crically suffered. I amd reminding the officers daily for the solution but still pending.

Sir,

I live in Shalimar Garden extn-1, Sahibabad. In the last 2 months my telephone has been dead for more than 6 times. Every time we lodge a complaint, it takes more than 10-15days for them to fix it. And then it works for 7-8days and again the telephone line goes dead. This has been causing so much problem especially I am using a BSNL broadband along with it. Sometimes I have to work from home by connecting to the Internet which is required for me to connect to my corporate office network and if the telephone and broadband line is dead I face a lot of trouble.

Please do the needful.

My Landline[protected] is dead for the past 5 months due to construction work by PWD. I have also made a handwritten complaint to the Kharkhoda Telephone Exchange for the month of january.The Officer said that u have not paid any rental until ur phone will have worked. But the rental is come out continously since January. Although we have paid the telephone bill for that month but now in march, other bill is came out...I went to the Kharkhoda telephone exchange to show the bill but he has not any replied.i've also bben visiting the BSNL office for the same cause.There has been no reply .. I would like to get suitable corrective action taken soon..

my landline connection is dead from one month. i complaint many times in exhange but he never take any decsion.
exchange gagan vihar rohta road MRT
ph:[protected]

My telephone number is[protected] is not working from past one month. I made a lot of complaint to the vellalur Exchange and the concerned aissistant Engineer. But there is no response till now from anybody.I m really fedup with this connection. so could you please rectify my problems immediately ?
Thanking you,
M.Andisamy.
[protected]
[protected]
[protected]
[protected]
[protected]

Hi,

I am residing in the below address.My landline no is [protected].
The landline is not working for past 3 days.I have lodged complaints and called 1500.No response.

E-4, 38 , kattabommen street, 1st main road,
otteri extension,vandalur, chennai-48,Tamilnadu. India.

landine phone is dead number is [protected].....

landine phone is dead number is [protected].....

MY LANDLINE IS NT WORKING ITS NO IS [protected]...PLZ CHECK AND ERECT IT AS EARLY AS POSSIBLE ......

Hi ,
My Landline is dead from last 1 day please do the needful and restore the connections.


Thanks
Shrinivas.Parvatikar

sir,

My name is Murugan, my home landline connection is dead yesterday complaint booked in 198 option sir
but no response sir . pls immediatly clear this problem sir

R.Murugan
landline no[protected]
198 complaint booking no - [protected]

with regards,
R. Murugan

Hi...
This is Pankaj Gupta bearing BSNL prepaid number[protected], I have requested to remove the copy promo add before the hello tune but of no use...I have called the customer care but every agent has his own point of answer. I have sent the sms many times but it not at all working...please help me

Hi,

I had requested to de-activate my caller tune.(Post paid number:[protected]) Inspite of repeated complaints the caller tune has still not been de-activated. Please de-activate my caller tune immediately.

Thanks.

Regards,
Chinnappan G
[protected]

For the past 3 month i am facing problem in my broadband . When i complained the first time the officer at my exchange( maniktala exchange in kolkata) told me their was some cable problem, it took 1 month to them to get a new cable for my connection, but the problem was not solved i was still having problem .I complain again then they told their was some underground pair problem, changing the undergroung pair took fifteen days. after this also my problem was not solved. Thereafter i went to the Area Manager at BSNL(my area), then to telephone bhavan at B.B.D Bag then to the Nodal Officer ( S.K.Bhaduri) but nothing. can anyone help me? i am paying my monthly bsnl bill, what to do now ?

better cancel your connection these not only doing this there its every where...

I have Broadband connection 750+ plan for my lap top(personal-Home plan) from last 2 months.tel No-2463398
from last 15 days there is connection problem means modem is some times blinking and some times stop the blinking.
I have given complaint at our near BSNL office Gandhnagar-Dharwad on 11-10-10.
They have checked the cable.but not taken necessary action.
more than 4 times I have gone to BSNL Office
till today there is no proper response from BSNL head.
I want help from you

Thanks&Regards
Sannayya Bhat

I HAVE DEPOSITED THE AMOUNT FOR BROADBAND CONNECTION ON 4/2/11 AT BAJAJ NAGAR OFFICE.SINCE THEN THE BROADBAND IS NOT WORKING AT ALL.I HAVE COMPLAINED TO THE DE "MR AK SINGHAL" MOBILE NO-[protected], SDO BUT NO MEASURES HAVE BEEN TAKEN TILL NOW.
MY PHONE NO IS[protected]
NAME-KAMLA DEVI GUPTA
ADDRESS-3, CHANDRA NAGAR, GOPALPURA BYPAAS, JAIPUR

Dear Sir,

For the past 4 months there are not proper broadband connection from bsnl. Every time it disconnects immediately when i try to connect. (This problem has been faced my many peoples around my area). I have placed my complain many times on the phone to the bsnl from April 2011, Till now they are not at all rectify it, but promptly the bill was generated everymonth till date without internet connection. When i went and complain in direct in the office (Triplicane BSNL) they will not at all taken my written complain, they asked me to go to Greams Road HO.Chennai. When i went over there and place my writen complain and i told them to close the connection they are not properly respond me. I met both JE and AE, they told me to walk around all the floors in the bsnl office without taking compalin. But finally they shown me on their system that i have used few hours of internet on june without having clear details, i never used it till now, but the system shows that i have used few hours.

Today i received one more letter from bsnl that i have to pay the due amount for may, june, july, aug 11 for around 1977/- without any single service.

I have paid my last bill on April 2011. After their poor service, i haven't paid the money because of not proper response from bsnl. Please help me the same regarding this big issue.

My Phone : 28441913.
Area : Triplicane, Chennai
Name : R.Ramesh
Mobile : [protected].

Regards
Ramesh

my home broadband connection from bsnl is not working.already given complaints.but no action taken for this.please make an arrangement for solving the problems.

My Home Phone Number:[protected]
Locatio:Kothamangalam
District:Ernakulam
State:Kerala

Take this as aserious matter and do the essential

Waiting for a good reply

Thanks

Fijo Antony
Saudi Arabia
Mob:[protected]

my home broadband connection not working.the complaints already given.no action taken from the bsnl authorities.please do the needful for this problems.

My home phone number:[protected]
Location:Kothamangalam

State:Kerala

Country:India

Waiting for a good reply for this matter

Thanks

Fijo Antony

Saudi Arabia

Mob:-[protected]

my home broadband connection is not working.the complaints already given.so please enquire for this complaint.take this as a seriuos matter.Also please do the needful

My home phone number:[protected]
Location:Kothamangalam

State:Kerala

Waitring for a reply

Thanks

Fijo Antony
Saudi Arabia

Mob:[protected]

my home broadband connection from bsnl is not working.already given complaints.but no action taken for this.please make an arrangement for solving the problems. Please do the needful ASAP.


Name: Lubna
Landline Number: [protected]

Regards
Lubna

I am subscriber of BSNL broadband connection on line[protected]. Since may 2009 my connection started working erratically. Now it is not working at all for last 4 months. Even after repeated complaints it is not working. I am paying bills for connection that is dead. Can I get refund on rental for non working period? Can BSNL executives look in the matter & start services?

My residence telephone number is[protected]. I have a broadband connection service on this number. However, the connection was very erratic in the past and since last two months it is not working at all. Request the company to attend the same. My cell phone number is [protected].

For the last 2 weeks my broadband connection is not working. I gave a complaint in Tiruvanmiyur BSNL office 10 days back and I am yet to receive any service.Please correct the fault immediately.

DEAR SIR/MADAM,

MY BSNL LANDLINE NO 2544905 HAS A BROADBAND CONNECTION WHICH I M UNABLE TO AVAIL FOR MORE THAN THE LAST 30 DAYS. NO ACTION HAS YET BEEN TAKEN AFTER REPEATED VERBAL & TELEPHONIC COMPLAINTS. BILLS FOR THE PERIOD IN WHICH THE SERVICE IS UNAVAILABLE ARE ALSO BEING RAISED BY BSNL.

YOURS FAITHFULLY,
RAHUL BAGARIA
12/4 SAROJINI NAIDU PATH
CITY CENTRE
DURGAPUR
WEST BENGAL

I AM HAVING LANDLINE TELEPHONE (NO:[protected] AND HAVE ALSO AVAILED BROADBAND FACILITY UNDER THE PLAN HOME 250 (1 GB FREE USAGE FOR A MONTH). I HAVE PAID BROADBAND CHARGES IN ADVANCE FOR 1 YEAR BUT FROM LAST 2 WEEKS MY BROADBAND CONNECTION IS NOT WORKING. I AM NOT ABLE TO BROWSE ANY OF INTERNET SITES. THERE ARE MANY COMPLAINTS FROM MY SIDE BUT MY PROBLEM WAS NOT RESOLVED AT ALL.


I HOPE YOU WILL CONSIDER MY REQUEST AND KINDLY DO THE NEEDFUL.


CT THOMAS

Our Bsnl broadband connection is not working from last 1 week.We have registered complaint which number is-[protected].Please recover it as soon as possible.

We have made several complaint of broadband connection not working on landline[protected] to BSNL. They are not resolving the problem . Just doing lip service of calling and saying someone will attend the call. Nothing is happening further. This is happening for past 1 month whereas telephone bill is charged for internet connection. If the issue is not resolved how come they can charge the customer without providing necessary service. Kindly requesting the concerned authorities in BSNL to resolve the issues and reimburse the unused internet connection charge of landline[protected] at earliest. -K Narayanan

sir,
my phone number is [protected] in kerala trivandrum circle.My phone is dead and not working since more than two month please help me and solve this problem.Iam working in army in border area, i have no medium to contact to my house in my mother and my wife.So kindly immdtly solve this problem.



Regards,
Binu k Nair

bollywood diva — unsubscription

First open the msg in inbox, then through msg address (wap address) go to the website of indiatimes on that page (on the lower part of the page), click it. You will go to home page of indiatimes , At this page select your subscription and in a new page at the bottom unsubscription option will be there. Click it. In a new page you will be asked (yes/ want to continue), click yes, Then in a new page-----you have successfully unsubscribed …… (Your subscription name)………… disconnect from the web. After that your are free…………………………â€�...⇄
There is other way to get out of it ,but I am not sure, but looking at the war-bsnl link and working style it may be fruitful. so you should first disconnect GPRS, again connect gprs after some days with a new mobile handset to change the setting….. Change your access point also……….hope that you will be benefited from my suggestions.

bollywood diva — wAP Subscription stopped

I am MSNL customer, my mobile no. [protected], kindly stop the daily sms from Bollywood Diva Subscription.http://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&...⇄ and also cancel my account from wap1.indiatimes.com
Thanks/Regad
KISHOR

WE ARE HOLDING BSNL LANDLINE PHONE NO.[protected], WE DO NOT RECEIVE MY BILL PLEASE SEND BILL IN SOFT ALSO FOR THIS NUMBER AT MY E-MAIL ID:: "k anil kumar" <cir.[protected]@bsnl.in>, [protected]@rediffmail.com

WE ARE HOLDING BSNL LANDLINE PHONE NO.[protected], WE DO NOT RECEIVE MY BILL PLEASE SEND BILL IN SOFT ALSO FOR THIS NUMBER AT MY E-MAIL ID:: debtushar.[protected]@rediffmail.com

please send the duplicate bill for the telephone no, . 25658768 which is in the name of Mr. K. Narayanaswamy, No. 6, Lakshmi Nilaya, Kalappa Layout, Rm Nagar Main Road, Bangalore - 16.

we require it immediately.. Kindly send the duplicate bill copy in email id - [protected]@Ldmoulds.com

WE ARE HOLDING BSNL LANDLINE PHONE NO.[protected], WE DO NOT RECEIVE MY BILL PLEASE SEND BILL IN SOFT ALSO FOR THIS NUMBER AT MY E-MAIL ID:[protected]@rediffmail.com

WE ARE BSNL LANDLINE PHONE NO.[protected], WE DO NOT RECEIVE MY JULY 2011BILL PLEASE SEND BILL IN SOFT ALSO FOR THIS NUMBER AT MY E-MAIL ID:[protected]@yahoo.in

please send the duplicate bill for the telephone no, 24313624, 24347026, 24313623
which is in the name of




Rolta India Limited
560/562, Annasalai Mountroad
teynampet
Chennai 600 018