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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 640

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A
aniruddha pal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitment of internet speed

Address:South 24 Parganas, West Bengal

I have intially subscribe to BSNL dataone broadband of Rs.250 Plan,and they have offerred 1gb free donwload and the speed was very good at that time just to exhust my 1GB free usage as soon as possible i suppose.But,in every month if i dont download anything,only browse for pages,autometically my 1gb is getting exhusted.And i had to pay very high charges for that.One of the BSNL agent told me to change the plan to Unlimited 750 and go for...
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thirumurthi
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to receive 3G GPRS settings

Address:Pondicherry, Puducherry

Hi,
I have recently migrated to 3G service from 2G of BSNL serivce provider. Already i had the 2G GPRS settings in my mobile. As directed by the customer care representative, to receive the 3G GPRS settings i sent SMS <Manufacture_of_mobile> <Model_of_mobile> to 53855. i recevied 4 sms displaying the following message "Settings received but not saved. Message deleted". On enquiring the Customer care, they asked...
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A
akatakam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i lost my mobile

Address:Mahabubnagar, Andhra Pradesh

Sir,
My name is jhansi. My cell number is [protected]. My mobile was stolen by someone. i lost sony ericson C905 mobile and it has the sim card with mentioned number. how can we track the mobile with IMEI number?
Can you send me the outgoing and incoming calls list from my number.

Is there any facility to track mobile using imei number?...
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R
r4nj33t
from Nagda, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Cancelling my connection irrespective of regular appeals

Address:Bhopal, Madhya Pradesh

I've opted for EVDO connection for my limited Tenure in BHOPAL. As soon as i moved out, i have filed an application to disconnect my subscription. Irrespective to my regular appeals of doing so, BSNL is keep on sending MONTHLY BILLS on my address for the service i have ousted for 6 months back. I have requested them regularly, and everytime they have assured me of disconnection still i am receiving the bills. I don't know what are...
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onlypravat777
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Could not connect calls

Address:Sundargarh, Odisha

sir i have a BSNL Tarang No.2113025 WLL Phone but it Could not connect to any Aircel (e.g. [protected]) and 88 (e.g. [protected]) or 80 sries No.. says "this is an invalid No." plz. tell me the solution...
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R
rohan
from Sri Ganganagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection working drastically slow

Address:Varanasi, Uttar Pradesh

Respected Sir,

I am a BSNL broadband customer in Varanasi using home plan 750 plus, customer no. is 2423070, I have been using bsnl broadband since last one year but since last 7 days my broadband connection is working drastically slow and downloading speed has dropped down to 5-7kbps, and even after visiting their office and after complaining them about this i didn't got any satisfactory reply and the condition of my...
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S
S.Selvaraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After late paying monthly bill amount (for postpaid cellone) activation not done

Address:Andhra Pradesh

My cellone connection number is [protected]. I am having this Cell one - postpaid connection from the date of introduction. I pay regularly the monthly charges for past so many years. This month due to some problem I have delayed payment. The BSNL is very promt in disconneting the Network on[protected]. No complaint on this
But I paid the amount on the very next day of Network disconnection - i-c on[protected]. But so far no network...
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D
dash123440
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Support is DEAD - BSNL

Address:Bangalore, Karnataka

BSNL people are Dead
No one is available to pickup the call on Phone number provided[protected]This number is provided on Bill of Landline for Public Greviance) but they all are in Grave Yard
Other Phone Number provided is 25427722 which rings but no one alive in BSNL to pick it up

This Organisation must be shut as soon as possible or in effective people must be sacked and put on contract basis / performance...
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T
Tarunesh Sharma
from Wardha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of security

Address:Pauri Garhwal, Uttarakhand

My telephone No 241376 surrendered on 21 Feb 08. but deposit security of Rs 2000/- not refunded till date by BSNL Office. in this connection a letter was forwarded to BSNL Srinagar (Head Office) through BSNL office Kotdwara(Pauri Garhwal). I am Army personal and posted in Guwahati(Assam) and could not continue to forward a complaint in uniform interval....
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S
singhrajesh161
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting of Telephone in same Exchange

Address:Ghaziabad, Uttar Pradesh

I have applied for shifting of my phone in same exchange since more than 15 days,
In shipra Sun City,as my house is chnaged for one block to another but still no
action has been taken from the service provider BSNL.
Tel. No. is[protected]...
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A
A K Agarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAYMENT SITE NOT WORKING

Address:Mumbai Suburban, Maharashtra

Website not working
I am trying to find the bill for this month in the website www.maharashtra.bsnl.co.in/ssa/kalyan. The site is found not working since 2/3 months and so couldn't find the same. i req to pay my phone bill at there office and it takes 1/2 hrs. Please let me know when this will be resolved and I can make ON Line payment.

thanks

A K AGARWAL...
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V
vishal singh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BLOCK SIM

Address:Sultanpur, Uttar Pradesh

SIR,
i HAVE LOST MY BSNL SIM AND NOW SOME ONE IS USING IT,SO PLEASE BLOCK MY SIM WHOSE NO IS [protected]....
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bhatia_tarun30
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst services of BSNL

Address:Rohtak, Haryana

i m a student of animation and doing a course from delhi, i used to go to delhi everyday, and i needed internet connection to get help in my studies. so i enquired abt BSNL broadband but the feedback of many people in rohtak that if BSNL landline is not working then your internet will not be connected and even after the complaint the BSNL staff dont take it seriously. so its normally said that it is govt. organisation so it will take 7-10...
+1 photos
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neha siwatch
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money charged for hello tune

Address:Bhiwani, Haryana

hi, I am customer of bsnl prepaid connection . I sick with your services . on 19 of april morning 4:22 a.m i registered a complaint againts hello tune which i never requested and you people charged me wrongly 25 rs and today 23 rd april again deduct 12 rs of my account , i call to so many times to customer care but they never resolved it , my docket no is d[protected] and they people give me 48 to solve that complaint . I want only reserve...
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tusharchakravorty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ABUSIVE CALLS

Address:East Singhbhum, Jharkhand

I have been plagued by abusive INCOMING calls on my BSNL landline number for the past 1 month. My life has turned into a living hell, since I don't have a call tracer so tracing calls is very difficult. I would be very grateful to you if you could kindly furnish me the details of all the incoming calls b/w 4pm - 8pm pertaining to the last month. My telephone number is[protected]. Please help me out of this livid situation................
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sanket
from Palanpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing calls barred

Address:Gujarat

hello sir,
My out going calls are barred.I have samsung s3310 model.And i am using Cellone prepaid card and my outgoing calls are barred.what can i do.plz help me sir.my phone no is [protected]...
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Preetul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone is Dead

Address:Thane, Maharashtra

Dear Sir,


My telephone number[protected] is dead since last one month. Request you to kindly attend to the same at the earliest. I have already raised the complaint.

Thanking You
Preetul...
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drrao
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone No: 25268242 is dead

Address:Bangalore, Karnataka

My landline No:25268242 is dead; and it normally goes dead once in ten days. Whenever I try to register a complaint on 25262198, it never gets registered because invariably the connection snaps even before the interactive voice sequence is completed. I try from many (some times six) telephones, and many (some times close to 20 times) times to register the complaint, and every time with the same result which entails going personally to lodge...
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S
suje
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to use an offered service

Address:Mahabubnagar, Andhra Pradesh

My Mobile no. [protected]. I have changed my mobile plan from saral ananth to vennela plus on 07.04.2010 , recharging it with 91/- Rs. According to the plan I should be given 500 sms free. But every sms is charged 20 ps. I contacted the Customer Service but they are informinf me that i've used up my 500 free sms. But thats not true.
A no. has been given, informing me that it is the complaint no. lodged AP[protected]
br...
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A
allenjohn
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper Bill and Indecent Staff

Address:Thane, Maharashtra

I have been getting improper bills from the day I have got my landline connection at my residence since January 2010.
With no proper or absoulte no help from the staff at the Ambernath Telephone exchange I am really confused & disturbed, how can an organisation employ such ridiculous staff at a Government owned organisation, they have no sense of billing , they have no reply to your queries, they have no timing of their job and...
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