Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have subscribed for a BSNL caller tune & they also deducted the download cost of that particular song, the monthly subscription cost as well. But I have been awaiting the caller tune for almost 5 days.
Messages from the no. 56700 showed that deductions had been done successfully and caller tune could be used for the next 30 days.
Please do the needful at the earliest....

I am using BSNL Broadband since February and still cant view my usage.The site www.selfcare.wdc.bsnl.co.in given to me by BSNL officer is rubbish and not working at all.Can any one help me how to go about checking the usage....

In the latest bill I received, the number of calls for the bill date 10/04/2010 has been mentioned as 333. I just wanted to have a cross check with the itemized bill for the month.

Please send me the itemized bill for the bill number mentioned below. Thanks.

Bill Number: [protected]
Telephone Number:[protected]
Consumer No.: [protected]...

20 Nov 2009

I buy BSNL broadband connection after 1 and half month my modem give me problems. Then i contact BSNL office and I said to them give me replace router. I'll pay you extra cost.


but they didn't give the replace modem or router. BSNL sell CHINES router and modems....

i m gettn poor signal in dalgate area of srinagar i tried to convey it to authorities many times but they didnt take any action plz luk into d matter...

My sim is blocked so please give me puk code no and security code no.My mobile no is [protected] and my sim no is[protected]....

Dear sir,

i have purchase a new sim from BSNL sim mela from PANIPAT (HARYANA) no. issuing me [protected] after using i got outgoing and incoming call from bsnl are normal but when someone call me on this number from other network like (AIRTEL,IDEA,TATA ETC.) than customer care asking PLEASE CHECK THE NUMBER i have complating many times on customer care but no response,

so i request you please solve my problem...

I am Using BSNL 3G Data Plan on my laptop using Nokia 5230 as USB Modem.
Speed is Good but problem is Disconnects Every few minutes and Data download is interrupted.

I there is a problem with BSNL I think these guys don't know data scale below MB, every time you connect they charge you with 1 MB even If you don't download anything....

This is the complaint that without any information BSNL authorities subscribed to mobile radio and music radio to my number [protected]. I tried for deactivation. But of no use. And I complained in Saroornagar BSNL office with my number on 23rd of march,2010. I follwed call centre executive directions but again another service is subscribed.With 12630033 and 12630019 are the two numbers. The Office personnel explained me within 15 days it...

Sir, I have given an application to shift my landline phone at my new residential address and it is in the same exchange also. I was assured by the official that it will be shifted in 3-4 days but after repeated reminders nobody is giving any heed to my problem. Moreover when someone dials on this phone the tape runs as this no does not exist .This is really probllematic situation....

telepho no.[protected] line dade on dt.07/04/10 and insnsturment not properly working last six month...

I am finding difficulty in registering for online payments for my telephone Nos.[protected] and [protected].
One of the questions asked for the registeration is that to enter the Consumer No.where as no mention of the consumer No. in the telephone bills.However a customer Id is provided in the bill.
Is the customer Id and Consumer No. is same? When I contacted your service 1500, i was told that both are same. But when I enter...

I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (08/02/2010 4:53:57 PM)
Details are as below

Name: Somnath Das
Mobile No. :[protected]
Transaction Date :08/02/2010 4:53:57 PM
Transaction Amount : (INR)110.00
Transaction Type : UNION BANK DEBIT CARD
Transaction ID : TXT[protected]
BSNL Customer Care...

OUR LANDLINE IS [protected] WITH CONSUMER NO.50058186.
WHENEVER WE TRY TO CHECK USAGE THE STEREOTYPSED ANSWER IS
DATA NOT AVAILABLE FOR THIS NO.IF WE TRY TO OPEN PORTAL 10.248.195. IT IS NOY OPENING
MESSAGE TIMEDOUT. KINDLY DO SOMETHING FOR KNOWING OUR BROADBAND USAGE CHEKING
SO THAT WE CAN CONTROL OUR USAGE.
VIDYA GR...

Dear sir

I have BSNL WLL internet connection(plan village area) from 28th jan 2010 ,but I did not receive my BSNL WLL bill at home, my WLL number is[protected].So I humbly request you to please provide orignal bill to my address or my email_ID.
Thanking you

your's sincerely
shiv mohan shukla
A-211 dayal residency,
near BBD college, chinhat
faizabad road
lucknow...

The New Net-Point
Anees Ahmed .Ansari
Azam nagar, Belgaum
Ph-2479242


To,
The Chief Officer
B.S.N.L LTD

Respected Sir,
I am Owing a broad brand connection of your telecom since past few months, my no is[protected]. Since I am facing several problems past one month such as Dis-Connection of Broad Band at any time. I, have Complained our regional telecom office...

Dear Sir,

The services of BSNL mobile is not at all satisfactory. On 5/4/2010 they have deducted Rs.25/- from my mobile no; [protected] towards Premium Ring Back Tone without any request from me. On the same day I made a complaint to their customer care center on [protected] and they provided complaint no AP[protected] and told me that they will verify and inform me within 24 hrs. On 6/4/2010 I received a call from them....

BSNL MP use my money for their promotion.
I have BSNL Pre Paid connection.

My Mobile No. - [protected]
My Name - Parvej Khan

I am using BSNL Callwer tune facility from last few month & for that BSNL is charging me Rs. 37/- per month.

Caller tune is the facility by which if some one call me on my no. then caller will be able to listen the music as per set by me on Rs. 37 /- rental.br...

Sir,

I am Krishan Lal Khurana. I am the user of BSNL Internet and Landline. From the last 1 week, Internet and Landline were keep disconnecting and was not working properly and now both have stopped working. I have called BSNL office so many times, even I have gone BSNL office to register my complaint there but there was no proper response from them. Even they don't talk properly and their behaviour is very bad. When my...

Dear Sir,
My BSNL Landline No. Is[protected], I Started New Pripaid Internet Connection, 1st day work properly but 2nd date to till day not any work..
i complain to BSNL Office 5-6 time but not propely answerd my userid is pp[protected]@ppbb.bsnl.in

If possibale please action it

Thanks & Regards
A Y Ghadiyali
[protected], [protected]...