Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Friend

I am sorry to inform that my land line[protected] is continued to be dead from 24 th onwards.Despite my lodging complaint and also your acknowledgment, no action is taken till today. I am put into lot of hard ship due to this, since guests are with me .Pl expedite to day

Sir/Madam
On 10/08/2010, I have made flexi top up for Rs.110/- through a dealer whose mobile number is [protected]. But till date, no amount is credited to my account and I have lost Rs.110/- . I have registered a compliant through costomer care on 13/08/2010, Docket no. is KL[protected]. After registering complaint I have called the customer care executive, several times but the reply was the status is not available. Kindly look into my matter.
Yours
Darsana.D ([protected]), Kerala, Ernakulam

BSNL PHONE — irresponsible officers

I am venkat from L.B.nagar hyderabad i Had comlaint several times aout my phone connections.But there is no respones them in vanasthali puram tele phone Exchange.My phone No24020884

BSNL — Bad response from the BSNL officials

Day by day, they are proving to be one of the worst service providers in telecom - broadband sector.
I am resident from Devasandra - KR Puram.
I took a new wireless broadband connection from BSNL Ramamurthy Nagar Branch, Bangalore.
For applying they took the following documents:
1. Address Proof
2. Identity Proof
3. One Passport Size photograph

In the address proof, it is clearly mentioned my residence address as Devasandra. And as per my knowledge, the BSNL officials might be clearly knowing about the Broadband Signal status in my area.
Inspite of knowing me, they do not rejected for my requisition of new connection.
While taking the connection, the officials assured me for good and proper broadband signals as well as good bandwith of the network.
But now after getting my wireless equipment, it's been observed that there is very low signal coming up in my area.

So when I am trying to reach them now for the complaint, no one is responding properly.

It's just a worth less service provide for the cost which I am paying to one of the Indian Government Telecom Sector.

Regards
Navin

without asking any permision they simply active the caller tune service so kindly intemate me for unsubscribe the service and also refund my balance my mob num is [protected].

BSNL Broadband — Complaint not attending

I am Using BSNL broadband and my Customer ID / phone no is :[protected] and my portal id is: RAS[protected] since many months but i am not receiving any bills for the same and also i am facing lot of problems while connecting to internet.
I have complaint regarding this physically at their address but they have not attendant any time.
Please help as i am not able to connect to internet.
Sometimes with lots of exercise i am able to connect to internet.


Regards,
Rashida Begum

My ph no[protected] has been dead since 4th oct 08. Complaint registed at 1500. No response. Complaint nos[protected]Karve rd exchange) - no one picks up.

Telephone is dead since from 2 days.
Contact:[protected]

My mother she is an elderly person and stays alone in keala near Aranmula (Mezhuveli). Last 20 days she runs to pillar to pillar. But not a single person responded her compalint. Are they working for only payment. Do they have any resposibility to chek the compalints. Are they going to reduce the monthly bill whcih she has not used. Please give me RTI office address of Aranmulla BSNL.

This is exactly what is happening to me since last 7 years.The phone is out of order for a minimum of 15 days regularly and there is nobody to adress it. And on top of that if some one turnd out to repair we need to pay a minimum of 100 bugs to satisfy these good for nothing gods.

Now the phone is out of order for more than 20 days and even nobody is attending(Including DE and SDE) the phone ate BSNL office kadakkal.

My mob number is [protected].

If any one can pass the GM's mobile number it would be gr8

My BSNL landline 25459071 is dead since last 4 months and even after lodging complaints to the fault repair number and also visiting personally to the exchange nothing has happened.

The tel. no 2226535 is dead since 10-12 days I have log the complaints on 198 but there is very poor responce.

sir,

our land line phone have not worked for past the past two months. You intervention is requested to sort out the issue.

Land line telephone number[protected]
Consumer name: Dr. P. Santhi.

i will expect the positive reply

Telephone no.[protected] is out of order for last 10 days. In spite of my repeated requests, the same is yet to be restored. pl. do the needful, urgently.

I HAVE A MOBILE NO OF BSNL UNDER THE PAYARI JODI SCHEME.BUT MOST OF THE TIME MY LANDLINE NO.25811822 OF KIRKEE EXG. IS DEAD.NOW I FEEL THAT I GOT FOOLED BY BSNL AS I CAN NOT USE THIS FACILITY.EVEN TODAY MY LANDLINE IS DEAD.

My landline No:28435292 is dead from 10 days & my Broadband as stopped working form more then 15 days. I have lodged a complaint (online, automated) more the 10 days back. Personal visited to local telephone exchange (Thalghatpura, Judiciary layout) spoke to the person availbale (may be he is JE) on 7th May 2011. He mentioned there was some problem in the exchange & most of the lines are dead, it will be up & running the same day. Also I registered complaint in thier complaint log book. But till today (11 May 2011) My landline or Broadband is not working.

Jagadeesh

medavakkam exchange 22772903 Bill NO: [protected]/ consumer No: [protected]

We are surprised to get a bill of Rs.1029.00/-. Entire sithalapakkam area, for the last 45 days telephone is cut off. No phone is working including my above mentioned phone, no internet connections due to fault in the exchange at Medavakkam, how are you sending a bill for those 40 days without connection, is grossly violating the fundamental rights.

Please waive this charge immediately for not providing our connection for the last 40 plus days. We are constrained to take remedial legal recourse if do not refund the charges to us? you have put in a lot of hardships.

Sir
I could not lodge a complaint even through my mobile phone to the customer care BSNL nor the incharge officer.
My land line is dead since today afternoon.
my land line number is[protected], cuddalore circle, TN
pl do the needful

Dear Sir,

Landline[protected] was dead for one week, we registered complaint but not yet nobody came and check the problems.

There have old parents and kids, we depending landline for all purpose because mobile phones hav range issues.
So kindly arrange somebody to solve the same asap.

Thanking You,
Yours Faithfully
Sreejith

BSNL Fixed Landline — BSN landline dead and my line has gone to some other person's telephone

My bsnl gurgaon landline no[protected] has no dial tone since last one week. I have registered complaint at 198 but no one has turned up or rectified the fault till date.
Infact, one other problem has arised since last date-when I call on my no. some other person picks up the phone. My line has gone to some other person's tel. He can even misuse it if he wishes. Its very rediculous on BSNL's part. I hope this complaint is taken seriously.

reg.
Ashok Kumar

BSNL Connection — not connecting internet connection

hello sir/madam.
i am dr.bhavya.,
since 1 month my internet connection is not proper, n speed is very slow...
at evening n night it wont connect at all.
plz do need for it..
my phone number[protected]

bsnl connection — Ph No. 25435842

I have paid the bill long time back and till date the line is not connected. Have informed BSNL that it is an instrument problem but no one has come to solve the issue.

Even my broadband does not get connected in the night, why?

BSNL Connection — delay for 10 month

I was waiting for my Bsnl Broad band connection since 10 month after summiting the application, the
officer commited, to give the connection in a month, but still,

I would like to know whether I will get the connecting in my next generation . following are my connection detail

Phone no [protected]
Address Thekevilla puthan veedu,
Kochallamodu, Madvoor post
Trivandrum DIstrict,
Kerala state,

bsnl connection — Connection failed,no proper response

Hi
I am Karthikeyan residing at no.30,18th cross,ramesh nagar.
My BSNL connection stopped working on 17.05.2012. I have raised a complaint, but no proper response showed by them.
complaint number:[protected]

Regards,
Karthikeyan

my mobile no is [protected].i want to know my account no.

my mobile no is [protected].i want to know my account no.

sir forgot my account number for my bsnl post paid number. can you help to find out same. my no. [protected]

my mobile no is [protected].i want to know my account no.

I forgit my bsnl post paid mobile account number.My mobile number is [protected].Please send it on my email id [protected]@yahoo.co.in

BSNL — Disappointed with the service of EVDO

Here I would like to inform you that I have submitted a letter about my disappointment with the service of EVDO on 25.08 2009 and again on 05.10.2009 to the GM Telecom, Ranchi. Now this is already more than four months has gone after my second complain and nothing has happened and the problem is still continuing even deterioting. I don’t know whether it create sounds to him or not. But I am in trouble. My professional life is quite disturbed. As I come late night so I have no option to visit a cyber cafe to do my reporting and other internet related official work and same in the morning. And I don’t think I have to visit a cyber cafe as I have taken BSNL EVDO and I am paying for it. Again here I am mentioning my point. I am a regular user of EVDO, No.[protected], from Nov’08. I am residing in Kilburn Colony, Hinoo, Ranchi. I was very happy with the performance of EVDO when I have taken it. Not only this, I was so much satisfied with the performance of the same that I have recommended it to some of my friends aslo. But from last eight month I am very much disappointed with the performance. Nowadays the speed of EVDO is poorer than a simple GPRS connection. And the speed claimed by the BSNL, i.e. 2.4 Mbps, is not matching even not its 20%. But I am paying the full rental amount which becomes costlier than 1x connection and speed is poorer than 1x connection. Every time speed drops and web pages are not opened. Not only this when I am doing my Daily Work Reporting it takes one hour to complete whereas earlier it was taking only ten minutes. Apart from this I wait for several minutes to attach or to download a file to my mail. And I don’t have any customer care no. talk about this and every time I have to visit to exchange which is not possible for me. Everyday my work is hampered or delayed and causing heavy loss to me. My 50% works depend on net. And with such a poor performance of EVDO I became handicapped.

BSNL — highly disappointed with bsnl

MOST OF THE TIMES MY PHONE REMAIN DEAD . NUBER OF TIMES I HAVE LODGED COMPLAIN IN THIS REGARD BUT ALL IN VAIN. I HAVE THE COMPLAINT NO-[protected].AFTER THIS I ALSO COPLAINT AGAIN THE COMLAINT NO IS [protected]. THE MAIN CAME N CHECK AND WENT WITHOUT SAYING ANY THING AND PHONE IS STILL DEAD.

PLEASE DO SOME THING FOR THIS AND THE BSNL SHOULD NOT CHARGE FOR THE PERIOD MY TELEPHONE RAMAIN DEAD. MY PHONE NO IS 2472870 PLZ SUGGEST ME WHAT SHOULD I DO WHERE I COMPLAINT, DUE TO THIS REASON BEFORE SIX MONTH I DISCONNET MY BSNL BROADBAND. BSNL SERVICE IS HIGHLY DISAPPOINTED.

Sir,
I want to change my landline piece because it is not working properly.
I have been using your instrument for the past six years.
Now I am facing various difficulties to do a call .
So please replace the phone with a new one as soon as possible.
Kindly give us a new piece and do this fast. I want the new piece i.e. a new id phone
Thanking you
MS Cherweroyar

My personal details are-
Consumer no.-[protected]
Exchange Code:- TRKNR

Cherweroyar M S
Phone no.[protected]
No.36, III RD FLOOR, SAJAY FLATS,
VAYALUR MAIN ROAD,
KUMARAN NAGAR,
TRICHY DISTRICT 620017
Trichy, Tamilnadu

Sir,
I want to deactivate the BSNL HUNGAMA MUSIC AND MOVIE ON DEMAND
For the past two months ( January & February ) i have received a bill for without demanding hungama music and movie.
So i have it to cancel the same from my bsnl landline. Kindly deactivate bsnl hungama from my landline.Thanking you
MS Cherweroyar

My personal details are-
Customer id.-[protected]
Account Number:[protected]
Exchange Code:- TRKNR

Cherweroyar M S
Phone no.[protected]
No.36, III RD FLOOR, SAJAY FLATS,
VAYALUR MAIN ROAD,
KUMARAN NAGAR,
TRICHY DISTRICT 620017
Trichy, Tamilnadu

Agreeable! BSNL Broadband service is really poor in thanjavur division.. Officers being very rude manners: this much service only you get from BSNL if you want to complain anyware you complain or disconnect the poor service.. This the answer from them. Too bad.

We have a land line connection attached to Srinivasapuram Exchange[protected]connected with Broadband also) and it may kindly be informed whether the telephone bill can be paid on line through other's bank account. If possible, the way may please informed to the following email ids, belong to me :

"[protected]@yahoo.com" and "[protected]@gmail.com".

Thanks,

Regards,

V. Kannan.

Sir,
We have land line and broadband Internet connection. Every month have to pay INR600. I am wondering, my land line is not working for for few months. still I am receiving the bill reminder for telephone. how can I pay for every month. We have complained for few times. No response. I think, the telephone is for our urgent use. my parents are in Sick. I am in oversea. I wants to call them to enquire the health status. But
we used to inform our exchange few time, I meant in local more than 15 time, from oversea since 1 week i am trying to reach someone help to take care this Issue. No response. We are expecting from BSNL to serve better service for us. really worst service in BSNL.

Last week I called one of exchange in thanjavur. Mariamman kovil branch. do you know who has picked the call, one public person, who is working in tea stall. he told that, " the person has been out. I am not a right person to tell you.cal you call after 15mins. ". then again i have called after some time, I informed, no response. 1 week has gone.

India is always like that, all of professional will go out of our country, to get a better lifestyle. Is it good for our nation? Really frustrated.

sir,
we have landline and also broadband connection.from past two weeks landline is not working.we have complained for 3 or 4 time. but there is no response, we want to take immediate action.i am a profesional student my studies are affected becoz of no net connection. .our landline number is [protected].

sir,
we have broadband connection for the last 2 monthsand we are in NEEDAMANGALAM. our phone number is[protected]. we are provided with unlimited 4 MBPS connection and also paying for the same, but till now we are not getting even 3MBPS speed. our speed is less than 2MBPS. we already loadged complaint with BSNL, NEEDAMANGALAM they told in their office also they are getting very low speed.kindly help us to get the speed for what we paid for.

OUR NUMBER[protected].

KINDLY RECTIFY THIS FAULT AS EARLY AS POSSIBLE.

THANKING YOU
N.R.MUHILARASI

Sir,
My name is Salaudeen Meerangani I am living in Budamangalam Farook Nagar Area . I have a broadband connection from BSNL Phone number:[protected]. My broadband ADSL link disconnect frequently last two days back was compliant on yesterday many more time from the related officers through phone line broadband adsl link problem solved temporarily (few days or more days). the problem repeated again. Again and again i was compliant the related officer but, they said lineman already send to Budamangalam Area but no one came and did not resolve it kindly resolve the problem and really appreciate you

Thanks & Regards
Salaudeen Meerangani

BSNL REALLY DOES SUCKS!!!

BSNL is definitely digging their own grave!!!

I see no future ( and customers for that matter) for them in 2 or 3 years down the line with their crappy services

THE WORST SERVICE EVER YOU CAN GET - BSNL

DONT GO WITH THE ABOVE COMMENTS. THESE ARE NOT END CUSTOMERS, THESE ARE THE INTERNET MARKETERS OF BSNL COMPETITORS WHO ARE TRYING TO SPOIL THE NAME OF BSNL.

No way man i guess the guy above me is employed by BSNL, , , , , , , , , , , , , ha ha ha ...dude get a new job ...i am one of the BSNL's victim too...i have 900 plan accrdng 2 which dwnload speed shuld come atleast around 512 kbps but dude speed i get is 25 kbps my dial-up was btr then this ...have cntacted all the bsnl offices i could but no, , , , , , no response, , they just keep on delaying...my net gets disconnctd every 5 mins ...MAN I AM FED UP WITH BSNL ...THEY DO SUCK...I FEEL CHEATED ...GO TO HELL BSNL...
B- BHAI
S- SAHAB
N- NAHIN
L- LAGEGA
No.1 COMPANY OF INDIA HA HA MY A***...

My net disconnects every 5 minitues too.. i hate it when it does that.. why are they doing this? dont we pay them? they dont give a damn about our problems..

my moblie not sent sms

Dear sir i am antanu i want call detail last 3 monthof my no [protected]

Dear sir pls send me call and mgs detail of last 3 month thank u

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

BSNL — Landline phone rectification

My phone No.[protected] is not working properly. There is disturbance in phone line and hand set; while receiving incoming calls low voice indicated.

Dear sir,
Im Ajikumar working in saudi arabia.My telephone and broadband connection is not working form last 6 weeks at my house.my no#[protected] at sooranad exchange area.Several time i complaint to 198, officer in duty no#[protected], junior telecom officer (mobile no sooranad exchange), and also complaint to The area manager at karunagappally.but not any respond from your side.So kaindly take necessary action as soon as possible.

thanking you,
Ajikumar
11/06/2010
[protected]@yahoo.com
(pls reply me)

Dear Sir,
This is for your kind attention that I had been submitted an application to Valakom Exchange on 27th April 2010 for transfering my present landline[protected] to my new built house (ummannoor) which comes under the Chepra Exchange Area. We had shifted to our new house on 30th of April 2010. Since the last three months, we are living without a telephone and contacting each other is difficult.Till date no action has been taken to transfer the telephone. I am working in the Gulf and I need to contact my family and parents frequently.

Kindly take immediate action to transfer the telephone to our new house as requested.

Tnx
Raj
[protected]@yahoo.com

Dear Sir

Very long time I am using BSNL land phoe under Parippally Excange[protected]. Last six months my phone is not working and I am paying the bill. More than two months I submitted an application for changing to my new house. When I was checking with the Officer, they said that there is no cable. Why I want to pay bill with out any service. My new connection area is under same exchange and same pannel.

If possible help me, otherwise you can remove my conection.

With Regards
Manoj, Telephone Number 2573264

Dear Sir,

I am using BSNL Landline number([protected]) under Thiruvilwamala Exchange. It is down for last three months. We have logged the complaint so many times but not getting the problem resolved, Could you please help us to get resolve this issue.


Thanks & Refards
Soolpani
[protected]

Dear Sir, Sorry for the trouble,
Very long time me and my sister using BSNL land phone under Muvattupuzha
and Kothamangalam Exchange.
TELEPHONE NUMBERS ARE[protected] and[protected], THESE PHONES
ARE DEAD FOR MORE THAN 4 MONTHS, COMPLAINT REGISTERED SEVERAL TIMES.
1ST LEVEL - REGISTERED COMPLAINT AT 198 SEVERAL TIMES.
2ND LEVEL - CALLLED


BSNL VAZHAPPILLY EXCHANGE AND


BSNL CHIRAVATOOR EXCHANGE, THEY AGREED TO SEND FILED ENGINEERS, BUT NOTHING HAPPEND.3ND LEVEL - PERSONALLY WENT TO


BSNL MUVATTUPUZHA EXCHANGE AND


BSNL KOTHAMANGALAM EXCHANGE, THEY AGREED TO SEND FILED ENGINEERS, BUT NOTHING HAPPEND.
4RD LEVEL - PERSONALLY WENT TO MUVATTUPUZHA AREA MANAGER AND COMPLAINED - NOTHING HAPPEND.

IS IT A PROPER WAY FOR RESONCE FROM INDIA'S NO 1 SERVICE PROVIDER?
IS THEIR ANY FURTHER ESCALATION MATRIX AVAILABLE FOR A CUSTOMER TO RECTIFY HIS TELEPHONE COMPLAINT??

I am using BSNL Landline number[protected]. It is down from last week. We have logged the complaint but not getting the problem resolved, Could you please help us to get resolve this issue.

Dear Sir
My self Raju Prasad Gupta Divisional Manager Shriram life Insurance Co. Ltd. In Front of District Judge Kothi Civil Line Ara Bhojpur . Our office Land Line No[protected] is Fully dead from one month . I complained again and again but responce is zero, When I call for complain [protected] only responce for complain written not solve .
Your Employee reply my duty only complain received not other service .I call and sent massage to DTO mobile no [protected] and[protected] but not any responce or received the call .
This is very good JOB for play JOKES for BSNL employee or OFFICERS .
Please reply me what I am doing for solve the problem .If problem is not short out than I like only one point for solve the problem DISCONECTED the connection for permanent solution .
As you like good . I am waiting for your responce or reply .
thanking

Broadband BSNL — usage

Why I get this when I want to send my complaint?
` Please check text spelling '

i too have the same problem . i am not able to view my broadband usage.

broadband bsnl — Non availability of Broadband I/net due to telephone line fault

Reference: My telephone no:[protected]
The broadband internet and telephone is not available to me since one week due to cable fault fault. I request the authority to suitably reduce the charges for the period for both the services not available to me.

Thanking u
A Basu

I have a bradband connection on (ph. no.[protected] I am not reciving proper speed of internetsince 7 days I have complaint to local exchenge but they are not able to solve my problem.
Pls do needful.

i am unable to change password as the website bbservice.bsnl.co.in is not accessible.

can u please send me the portal id for my broadband connection?
i couldn't manage my account