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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 644

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K
kelwyn pinto
from Bengaluru, Karnataka
Apr 13, 2010
Resolved
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Resolved

Address: Dakshina Kannada, Karnataka

To.
Gernal manager
BSNL
Mangalore Branch

From .
Kelwyn Anand Pinto
"Chrisjoh"
Opp roshini Nilaya,
Kankanady Post,
Mangalore - 575002
Mobile :- [protected]

Subject :- EVDO Services

Dear Sir
I have been using BSNL EVDO service for the past 3 months. It is to my disappointment that the service that BSNL has provided is unacceptable. As they have to support me with a bandwidth of 2.4 mbps that is a download speed of 245kbps. It has been providing me with of speed not execeding 35kbps which is less than 256kbps bandwidth. As my complaints & Visits at the telephone exchange personaly are all gone in vain and your Customer Service & technical dept is totally unqualified to handle the problem. Due to this unacceptable service from your dept has provid me has left me with no other alternate is to cancel the service by 31/03/2010.
And I would like to request for a written explanation in this matter at the earliest.
Regards

Kelwyn Anand Pinto
+1 photos
Aug 14, 2020
Complaint marked as Resolved 

BSNL — Disappointed with the service of EVDO

Here I would like to inform you that I have submitted a letter about my disappointment with the service of EVDO on 25.08 2009 and again on 05.10.2009 to the GM Telecom, Ranchi. Now this is already more than four months has gone after my second complain and nothing has happened and the problem is still continuing even deterioting. I don’t know whether it create sounds to him or not. But I am in trouble. My professional life is quite disturbed. As I come late night so I have no option to visit a cyber cafe to do my reporting and other internet related official work and same in the morning. And I don’t think I have to visit a cyber cafe as I have taken BSNL EVDO and I am paying for it. Again here I am mentioning my point. I am a regular user of EVDO, No.[protected], from Nov’08. I am residing in Kilburn Colony, Hinoo, Ranchi. I was very happy with the performance of EVDO when I have taken it. Not only this, I was so much satisfied with the performance of the same that I have recommended it to some of my friends aslo. But from last eight month I am very much disappointed with the performance. Nowadays the speed of EVDO is poorer than a simple GPRS connection. And the speed claimed by the BSNL, i.e. 2.4 Mbps, is not matching even not its 20%. But I am paying the full rental amount which becomes costlier than 1x connection and speed is poorer than 1x connection. Every time speed drops and web pages are not opened. Not only this when I am doing my Daily Work Reporting it takes one hour to complete whereas earlier it was taking only ten minutes. Apart from this I wait for several minutes to attach or to download a file to my mail. And I don’t have any customer care no. talk about this and every time I have to visit to exchange which is not possible for me. Everyday my work is hampered or delayed and causing heavy loss to me. My 50% works depend on net. And with such a poor performance of EVDO I became handicapped.

BSNL — highly disappointed with bsnl

MOST OF THE TIMES MY PHONE REMAIN DEAD . NUBER OF TIMES I HAVE LODGED COMPLAIN IN THIS REGARD BUT ALL IN VAIN. I HAVE THE COMPLAINT NO-[protected].AFTER THIS I ALSO COPLAINT AGAIN THE COMLAINT NO IS [protected]. THE MAIN CAME N CHECK AND WENT WITHOUT SAYING ANY THING AND PHONE IS STILL DEAD.

PLEASE DO SOME THING FOR THIS AND THE BSNL SHOULD NOT CHARGE FOR THE PERIOD MY TELEPHONE RAMAIN DEAD. MY PHONE NO IS 2472870 PLZ SUGGEST ME WHAT SHOULD I DO WHERE I COMPLAINT, DUE TO THIS REASON BEFORE SIX MONTH I DISCONNET MY BSNL BROADBAND. BSNL SERVICE IS HIGHLY DISAPPOINTED.
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    G
    Girish Kumar.V.N
    from Bengaluru, Karnataka
    Apr 13, 2010
    Resolved
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    Address: Bangalore, Karnataka

    Hi,
    My internet is not working and had placed a complained through [protected] on 07.04.10 and was attended by Mr.Nizad and the complaint no was 0410/2043, even after 2 day nothing was done to rectifie the problem, and agian on 12.04.2010 Mr.Prashanth had attended and the complaint no was 0410/123 and now even after repeated call no person is attending the call (tryed nearly 23 times) u can check the recording. Nothing has been done so far and no one has come so far. Its disgraceful that a company as big as BSNL is not able to get it rectified.

    regards
    Girish
    Aug 14, 2020
    Complaint marked as Resolved 
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      J
      jyoti amarnani
      from Mumbai, Maharashtra
      Apr 13, 2010
      Resolved
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      Address: Madhya Pradesh

      sir,
      we want to change our landline piece because it was not working properly.we have to face various difficulties to do a call .we have submitted this complaint to u since 8th june 2009,u can check ur records.we want the new piece i.e. a new id phone.i[censored] can't do so then we think that we should disconnected the phone.kindly give us a new piece and do this fast.

      thanks

      mohanlal bhagchandani
      13th april 2010
      ph. no.:- 2468258
      Aug 14, 2020
      Complaint marked as Resolved 
      Sir,
      I want to change my landline piece because it is not working properly.
      I have been using your instrument for the past six years.
      Now I am facing various difficulties to do a call .
      So please replace the phone with a new one as soon as possible.
      Kindly give us a new piece and do this fast. I want the new piece i.e. a new id phone
      Thanking you
      MS Cherweroyar

      My personal details are-
      Consumer no.-[protected]
      Exchange Code:- TRKNR

      Cherweroyar M S
      Phone no.[protected]
      No.36, III RD FLOOR, SAJAY FLATS,
      VAYALUR MAIN ROAD,
      KUMARAN NAGAR,
      TRICHY DISTRICT 620017
      Trichy, Tamilnadu
      Sir,
      I want to deactivate the BSNL HUNGAMA MUSIC AND MOVIE ON DEMAND
      For the past two months ( January & February ) i have received a bill for without demanding hungama music and movie.
      So i have it to cancel the same from my bsnl landline. Kindly deactivate bsnl hungama from my landline.Thanking you
      MS Cherweroyar

      My personal details are-
      Customer id.-[protected]
      Account Number:[protected]
      Exchange Code:- TRKNR

      Cherweroyar M S
      Phone no.[protected]
      No.36, III RD FLOOR, SAJAY FLATS,
      VAYALUR MAIN ROAD,
      KUMARAN NAGAR,
      TRICHY DISTRICT 620017
      Trichy, Tamilnadu
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        O
        O.THIRUMARAN
        from Tiruchirappalli, Tamil Nadu
        Apr 13, 2010
        Resolved
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        Resolved

        Address: Thanjavur, Tamil Nadu

        Sir,
        My name is Thirumaran, I am living in thanjavur. I have a broadband connection from BSNL ( 23/01/2008), Phone number:[protected]. My broadband ADSL link disconnect frequently from 23/01/2008. I was compliant many more time from the related officers through phone line and face to face . broadband adsl link problem solved temporarily (few days or more days). the problem repeated again. Again and again i was compliant the related officer but, the ADSL link disconnecting problem not solved permanently .
        My money waste,my time waste and I get lot of stress. So, I want to good service from BSNL and BSNL provide a best BROADBAND connection. Please help me and Please take action
        Yours truly
        Phone number: [protected] O.Thirumaran
        THANJAVUR
        Aug 14, 2020
        Complaint marked as Resolved 
        Agreeable! BSNL Broadband service is really poor in thanjavur division.. Officers being very rude manners: this much service only you get from BSNL if you want to complain anyware you complain or disconnect the poor service.. This the answer from them. Too bad.
        We have a land line connection attached to Srinivasapuram Exchange[protected]connected with Broadband also) and it may kindly be informed whether the telephone bill can be paid on line through other's bank account. If possible, the way may please informed to the following email ids, belong to me :

        "[protected]@yahoo.com" and "[protected]@gmail.com".

        Thanks,

        Regards,

        V. Kannan.
        Sir,
        We have land line and broadband Internet connection. Every month have to pay INR600. I am wondering, my land line is not working for for few months. still I am receiving the bill reminder for telephone. how can I pay for every month. We have complained for few times. No response. I think, the telephone is for our urgent use. my parents are in Sick. I am in oversea. I wants to call them to enquire the health status. But
        we used to inform our exchange few time, I meant in local more than 15 time, from oversea since 1 week i am trying to reach someone help to take care this Issue. No response. We are expecting from BSNL to serve better service for us. really worst service in BSNL.

        Last week I called one of exchange in thanjavur. Mariamman kovil branch. do you know who has picked the call, one public person, who is working in tea stall. he told that, " the person has been out. I am not a right person to tell you.cal you call after 15mins. ". then again i have called after some time, I informed, no response. 1 week has gone.

        India is always like that, all of professional will go out of our country, to get a better lifestyle. Is it good for our nation? Really frustrated.
        sir,
        we have landline and also broadband connection.from past two weeks landline is not working.we have complained for 3 or 4 time. but there is no response, we want to take immediate action.i am a profesional student my studies are affected becoz of no net connection. .our landline number is [protected].
        sir,
        we have broadband connection for the last 2 monthsand we are in NEEDAMANGALAM. our phone number is[protected]. we are provided with unlimited 4 MBPS connection and also paying for the same, but till now we are not getting even 3MBPS speed. our speed is less than 2MBPS. we already loadged complaint with BSNL, NEEDAMANGALAM they told in their office also they are getting very low speed.kindly help us to get the speed for what we paid for.

        OUR NUMBER[protected].

        KINDLY RECTIFY THIS FAULT AS EARLY AS POSSIBLE.

        THANKING YOU
        N.R.MUHILARASI
        Sir,
        My name is Salaudeen Meerangani I am living in Budamangalam Farook Nagar Area . I have a broadband connection from BSNL Phone number:[protected]. My broadband ADSL link disconnect frequently last two days back was compliant on yesterday many more time from the related officers through phone line broadband adsl link problem solved temporarily (few days or more days). the problem repeated again. Again and again i was compliant the related officer but, they said lineman already send to Budamangalam Area but no one came and did not resolve it kindly resolve the problem and really appreciate you

        Thanks & Regards
        Salaudeen Meerangani
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          T
          Tathagata Ghosh
          from Aurangabad, Maharashtra
          Apr 13, 2010
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          Address: South 24 Parganas, West Bengal

          Hello
          This is to bring your attention to the fact that my BSNL Broadband ( ph :[protected] is not working as desired . It is showing " Remote server didnot respond" and DSL yellow light in the Siemens Type 2 modem is blinking every 3-4 mins. And when the DSL light is steady , then this is giving error " Modem is not properly configured or is in use ".

          I have raised several complaints via 1504 and[protected] but everytime, the personnel is asking me whether the line is ok and I am stating the same statement - that the link is ok for 2-3 mins and then getting disconnected and then I have to reconnect again .They are closing the complaint without asking us whether this is working or not and every day I have to raise a new complaint .

          The latest Docket # is Y1014 dtd. 13th April2010. If you see the history of the broadband , this line has been taken in July 2007 and you will find several complaints in 2009.

          Today , due to family issue, I had to stay back at home and do work from home ...but due to this issue with broadband , I couldn't work properly as the link is failing too many times.

          Can you please check with BSNL why they are so callous in their attitude to find the root cause analysis of what is the exact issue : is it with the line or is it with the modem or is it with the convertor assembly ?

          I need to resolve this problem so as not to hamper my work ( which I have to do everyday after coming back from office .

          Thanks
          Tathagata Ghosh
          Ph : [protected]
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            S
            Sen
            from Bengaluru, Karnataka
            Apr 13, 2010
            Resolved
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            Resolved

            I wanted to get a new broadband connection for that i thought of calling BSNL customer service.
            This what really happened when i thought of buying a product from BSNL.
            Customer service numbers will be ringing the whole day but wont get any kind of response..
            I went online looked for most of BSNL contact number in cochin.Got connected to most of other numbers but never got connected to the broadband service number .
            I treid almost 9 numbers today. Got connected to 5 of them, asked the assistant to help me with broadband service number and answer was they "dont know".
            Iam genuine customer who is trying to buy a product from BSNL and this is how we get treated.

            I WOULD SUGGEST ALL THE BUYERS TO STAY AWAY FROM BSNL....BECAUSE THEIR CUSTOMER SERVICE SUCKS!!!!!!!!!!!!!!!!! BIG TIME!!!!!!!!!!!!!

            I feel so sorry fo BSNL because the company is employing bunch of in ernakulam...
            I havent seen such an irresposnsible group of working for such a big company.
            Aug 14, 2020
            Complaint marked as Resolved 
            BSNL REALLY DOES SUCKS!!!
            BSNL is definitely digging their own grave!!!

            I see no future ( and customers for that matter) for them in 2 or 3 years down the line with their crappy services
            THE WORST SERVICE EVER YOU CAN GET - BSNL
            DONT GO WITH THE ABOVE COMMENTS. THESE ARE NOT END CUSTOMERS, THESE ARE THE INTERNET MARKETERS OF BSNL COMPETITORS WHO ARE TRYING TO SPOIL THE NAME OF BSNL.
            No way man i guess the guy above me is employed by BSNL, , , , , , , , , , , , , ha ha ha ...dude get a new job ...i am one of the BSNL's victim too...i have 900 plan accrdng 2 which dwnload speed shuld come atleast around 512 kbps but dude speed i get is 25 kbps my dial-up was btr then this ...have cntacted all the bsnl offices i could but no, , , , , , no response, , they just keep on delaying...my net gets disconnctd every 5 mins ...MAN I AM FED UP WITH BSNL ...THEY DO SUCK...I FEEL CHEATED ...GO TO HELL BSNL...
            B- BHAI
            S- SAHAB
            N- NAHIN
            L- LAGEGA
            No.1 COMPANY OF INDIA HA HA MY A***...
            My net disconnects every 5 minitues too.. i hate it when it does that.. why are they doing this? dont we pay them? they dont give a damn about our problems..
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              V
              vikrant patil
              from Solapur, Maharashtra
              Apr 13, 2010
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              Address: Sangli, Maharashtra

              my bsnl gsm sim is blocked, sim no is[protected] .plz email me my PIN NO and PUK CODE
              my moblie not sent sms
              Dear sir i am antanu i want call detail last 3 monthof my no [protected]
              Dear sir pls send me call and mgs detail of last 3 month thank u
              Dear Customer,

              As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

              Cheers,

              RCOM Care
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                S
                Surendran pillai
                from Mumbai, Maharashtra
                Apr 13, 2010
                Resolved
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                Address: Kollam, Kerala

                TELEPHONE NUMBER - [protected], THIS PHONE IS DEAD FOR MORE THAN 2 MONTHS, COMPLAINT REGISTERED SEVERAL TIMES
                1STLEVEL - REGISTERED COMPLAINT AT 198 SEVERAL TIMES
                2ND LEVEL - CALLLED MANAPALLY EXCHANGE ON TELEPHONE NUMBER 2862000 AND HEY AGREED TO SEND FILED ENGGINEERS, BUT NOTHING HAPPNED
                3RD LEVEL - PERSONALLY WENT TO KARUNAGAPALLY AREA MANAGER AND COMPLAITED - NOTHING HAPPENED
                4TH LEVEL - MAIL SEND TO CHIEF GENERAL MANAGER KERALA CIRCLE AND CC TO KOLLAM GM - NOTHING HAPPNED
                TODAY I CALLED MANAPALLY EXCHANGE TO KNOW THE REASON FOR NON RESOLUTION - THEY TOLD ME THEY HAVE NO STAFF TO RECIFY THE COMPLAINT AND TO CALL SUB DIVISIONAL OFFICER OCHIRA

                IS IT A PROPER WAY FOR RESONCE FROM INDIA'S NO 1 SERVICE PROVIDER?
                IS THEIR ANY FURTHER ESCALATION MATRIX AVAILABLE FOR A CUSTOMER TO RECTIFY HIS TELEPHONE COMPLAINT??
                Aug 14, 2020
                Complaint marked as Resolved 

                BSNL — Landline phone rectification

                My phone No.[protected] is not working properly. There is disturbance in phone line and hand set; while receiving incoming calls low voice indicated.
                Dear sir,
                Im Ajikumar working in saudi arabia.My telephone and broadband connection is not working form last 6 weeks at my house.my no#[protected] at sooranad exchange area.Several time i complaint to 198, officer in duty no#[protected], junior telecom officer (mobile no sooranad exchange), and also complaint to The area manager at karunagappally.but not any respond from your side.So kaindly take necessary action as soon as possible.

                thanking you,
                Ajikumar
                11/06/2010
                [protected]@yahoo.com
                (pls reply me)
                Dear Sir,
                This is for your kind attention that I had been submitted an application to Valakom Exchange on 27th April 2010 for transfering my present landline[protected] to my new built house (ummannoor) which comes under the Chepra Exchange Area. We had shifted to our new house on 30th of April 2010. Since the last three months, we are living without a telephone and contacting each other is difficult.Till date no action has been taken to transfer the telephone. I am working in the Gulf and I need to contact my family and parents frequently.

                Kindly take immediate action to transfer the telephone to our new house as requested.

                Tnx
                Raj
                [protected]@yahoo.com
                Dear Sir

                Very long time I am using BSNL land phoe under Parippally Excange[protected]. Last six months my phone is not working and I am paying the bill. More than two months I submitted an application for changing to my new house. When I was checking with the Officer, they said that there is no cable. Why I want to pay bill with out any service. My new connection area is under same exchange and same pannel.

                If possible help me, otherwise you can remove my conection.

                With Regards
                Manoj, Telephone Number 2573264
                Dear Sir,

                I am using BSNL Landline number([protected]) under Thiruvilwamala Exchange. It is down for last three months. We have logged the complaint so many times but not getting the problem resolved, Could you please help us to get resolve this issue.


                Thanks & Refards
                Soolpani
                [protected]
                Dear Sir, Sorry for the trouble,
                Very long time me and my sister using BSNL land phone under Muvattupuzha
                and Kothamangalam Exchange.
                TELEPHONE NUMBERS ARE[protected] and[protected], THESE PHONES
                ARE DEAD FOR MORE THAN 4 MONTHS, COMPLAINT REGISTERED SEVERAL TIMES.
                1ST LEVEL - REGISTERED COMPLAINT AT 198 SEVERAL TIMES.
                2ND LEVEL - CALLLED


                BSNL VAZHAPPILLY EXCHANGE AND


                BSNL CHIRAVATOOR EXCHANGE, THEY AGREED TO SEND FILED ENGINEERS, BUT NOTHING HAPPEND.3ND LEVEL - PERSONALLY WENT TO


                BSNL MUVATTUPUZHA EXCHANGE AND


                BSNL KOTHAMANGALAM EXCHANGE, THEY AGREED TO SEND FILED ENGINEERS, BUT NOTHING HAPPEND.
                4RD LEVEL - PERSONALLY WENT TO MUVATTUPUZHA AREA MANAGER AND COMPLAINED - NOTHING HAPPEND.

                IS IT A PROPER WAY FOR RESONCE FROM INDIA'S NO 1 SERVICE PROVIDER?
                IS THEIR ANY FURTHER ESCALATION MATRIX AVAILABLE FOR A CUSTOMER TO RECTIFY HIS TELEPHONE COMPLAINT??
                I am using BSNL Landline number[protected]. It is down from last week. We have logged the complaint but not getting the problem resolved, Could you please help us to get resolve this issue.
                Dear Sir
                My self Raju Prasad Gupta Divisional Manager Shriram life Insurance Co. Ltd. In Front of District Judge Kothi Civil Line Ara Bhojpur . Our office Land Line No[protected] is Fully dead from one month . I complained again and again but responce is zero, When I call for complain [protected] only responce for complain written not solve .
                Your Employee reply my duty only complain received not other service .I call and sent massage to DTO mobile no [protected] and[protected] but not any responce or received the call .
                This is very good JOB for play JOKES for BSNL employee or OFFICERS .
                Please reply me what I am doing for solve the problem .If problem is not short out than I like only one point for solve the problem DISCONECTED the connection for permanent solution .
                As you like good . I am waiting for your responce or reply .
                thanking
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                  krishnan subramanian
                  from Coimbatore, Tamil Nadu
                  Apr 12, 2010
                  Resolved
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                  Resolved

                  Address: Coimbatore, Tamil Nadu

                  Sir,
                  I am an exservice man having conection from B s n l since a decade. Please offer me the entitled rebate for exserviceman as the case may be.
                  Please also note that my previous complaint about my broadband connection conteneous interruption for[protected] my number.
                  Expecting your favourable action
                  With best Regards.
                  Subramanian K
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    krishnan subramanian
                    from Coimbatore, Tamil Nadu
                    Apr 12, 2010
                    Resolved
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                    Resolved

                    Address: Coimbatore, Tamil Nadu

                    Sir,
                    My land line number[protected] is held by me since a decade. Noe i converted it to broadband connection for my children's facility, but to my dismay on no month we used it more than minimum limit as very frequently line gets disturbed. They at Sulur exchange authorities say no written complaint is needed but very frequently disturbed. My son who is a student goes to browsing centre for his work.
                    Every month ceremoniously bill comes and we pay religeously that is it. But nobody bothers.
                    Please check my usage in any month it may be bare minimum as connection to broadband is in accessible always.
                    Please do the needful
                    Suffering Ex soldier
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Broadband BSNL — usage

                    Why I get this when I want to send my complaint?
                    ` Please check text spelling '
                    i too have the same problem . i am not able to view my broadband usage.

                    broadband bsnl — Non availability of Broadband I/net due to telephone line fault

                    Reference: My telephone no:[protected]
                    The broadband internet and telephone is not available to me since one week due to cable fault fault. I request the authority to suitably reduce the charges for the period for both the services not available to me.

                    Thanking u
                    A Basu
                    I have a bradband connection on (ph. no.[protected] I am not reciving proper speed of internetsince 7 days I have complaint to local exchenge but they are not able to solve my problem.
                    Pls do needful.
                    i am unable to change password as the website bbservice.bsnl.co.in is not accessible.
                    can u please send me the portal id for my broadband connection?
                    i couldn't manage my account
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                      S
                      samar kumar roy
                      from Kolkata, West Bengal
                      Apr 12, 2010
                      Resolved
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                      Resolved

                      Address: West Bengal

                      My BSNL Land Line No[protected] is out of order since 11.4.10 but I am unable to lodge fault booking as BSNL fault booking systm is not working.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Krishna Kumar Saxena
                        from Aligarh, Uttar Pradesh
                        Apr 12, 2010
                        Resolved
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                        Resolved

                        Address: Bareilly, Uttar Pradesh

                        Dear Sir,

                        The Internet Consumer No: WUP BRL[protected] (Bareilly UP Circle) continuing out of order since long, Mr Arora JE & other authorities are being chased to provide my intenet system in working order, but of no use. I would like to request you to advise me the approach to a right person who can provide me the proper sevices on my Broad Band at my following land line telephone No[protected], so as to enable me to continue the BSNL Services of broadband in present atmosphere at Bareilly (UP).

                        With best Wishes & Regards:

                        Er. K.K Saxena
                        151/B,Utsav
                        Mahanagar Colony Part -1
                        Bareilly (U.P)
                        M:[protected]
                        LL:[protected]
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        BSNL Broadband Services — broadband connectivity

                        My broadband not getting connected and no answer after the complaint too

                        BSNL BROADBAND SERVICE — BSNL connetivity

                        There is no connectivity on my no.[protected] since 3 months and there is nobody to hear.
                        I congratulate BSNL for having biggest network
                        of NON-WORKING persons round-the-clock.
                        I've phoned at more then 10 locations and more then 100 times.But all in vain.
                        I dont understand why the people in BSNL are paid, to work or not to??
                        One charming thing about the entire group(BSNL) from top to down the line is that everybody is very compatible with each other and the reason behind all of them have the same NO-WORK attitude.
                        Privatisation is not far, guys.
                        All the Best.

                        bsnl/broadband connection — internet not working and poor service

                        i am ashok sharma and i have a broadband connection and its not working properly, iternet get disconnected automatically aftr some time.i have registered 3-4 complaints on the local telephone exchange from last few weeks but there is not any action taken from them.and i am regularly facing this problem .

                        BSNL Broadband — poor service

                        Now a days, i am getting worst service from bsnl broadband network. If I put downloads, it strucks at 1mb or 2mb. I don't know the exact reason and the customer service is not responding well.

                        BSNL Broadband — NO CONNECTIVITY OF INTERNET

                        WE ARE LODGING COMPLAINT ON DAILY BASIS FOR THE LAST TEN DAYS AT CUSTOMER CARE & DMT OFFICE FARIDABAD . NO BODY IS LISTINING AND ENTERTAINING. DESPITE OUR APPROACHING SDO AT DMT SECTOR-16 BUILIDNG . HE IS ALSO NOT LISTING ONLY SITTING ON CHAIR & TIMEPASSING. WE SHOULD KNOW THE WAY HOW CAN RESOLVE THIS PROBLEM.

                        BSNL Broadband — terrible broadband service

                        My connection was down for almost a week before 30 december when i registered my first complaint.i waited this long because i thought it was due to the fibre optic cable breakdown shown on the news.after three more complaints and no responce today (10 january)i called them up and told them to send someone over by the end of the day or i would disconnect the line rather than pay them for nothing.after all an unlimited line doesn come cheap at 1200 a month!! within 2 hours a man was at my place to collect the money. prompt this time! what more can i say?

                        BSNL — INADEQUATE SERVICE

                        Iam availing the BSNL bradband connection on my landline tele connection 2500247 at Noida since last one year but the connection is hardly functioning & have lodged numerous complaints r it. It was repaired on few occassions but again the connection goes faulty and BSNL officials are unable to solve the issue. The record of recent complaints lodged with the call centre are as under :-

                        1. complaint no 991400 dated 8/11/08
                        2. 1057378 dt 17/11/08
                        3. 1065455 dt 26/11/08
                        4. 1080372 dt 16/12/18
                        5. 312787 dt 22/12/08
                        6. 316574 dt 5/01/09

                        Could U take up the matter r early resolution

                        Bsnl Broadband Connection — B BAND CONNECTIVITY

                        Sir,
                        I had applied for a broadband connection nearly 3 weeks back. I could get a PHONE CONNECTION after 2 weeks and yesterday a BROADBAND CONNECTION was made on my phone. But till date no connectivity has been done even after pursuing the case with BSNL Authorities.
                        It is requested to kindly look into the matter so that I can avail of the Broadband facilities.
                        SHARAT GOEL
                        I am pradeep kumar

                        BSNL - broadband — Poor Service

                        I submitted my application for BSNL broadband connection with Landline, initially they promised "It will come within 15 days" but they didn't give connection after 25 days also. I complained to the officer regarding this he said that "we can't give more priority to the new customers, currently our old customers have cable problem, we can give important to old customers only."
                        DEAR SIR,
                        I, AMIT KUMAR SAMANTA, PHONE NO[protected], USING BROADBAND SERVICE TILL ONE YEAR, BUT FROM LAST MONTH I AM FACING A LOT OF PROBLEM AT NET SERFING. MY MODEM'S LINK (YELLOW) LIGHT BLINKING (UP-DOWN) VERY FREQUENTLY, AT THE SAME TIME LINE IS GETTING DISCONNECTED. THE MECHANIC WHO HAS COME 3 WEEKS AGO FROM YOUR OFFICE HAS ADVISED TO CHANGE THE OVER HEAD WEARING. SO I HAVE COMPLAINED REPEATEDLY TO AREA OFFICE[protected],[protected] TO CHANGE THE WEARING, BUT THEY ONLY DO EVERY TIME A CALL TO MY HOME AND THAT WAS AT THE OFFICE HOUR WHEN I AM NOT AT THE HOME. AND ALSO NO STEP HAS BEEN TAKEN YET.

                        I CORDIALLY REQUEST YOU TO PLEASE CHENGE THE WEARING AND HELP ME TO ACCESS THE INTERNET PEACEFULLY, NITHER I HAVE CUT MY PHONE CONNECTION AS I COULD NOT PAY BILL WITH THE COST OF DISSATISFACTION.
                        AMIT KUMAR SAMANTA
                        MOB-[protected]
                        [protected]
                        ADD-371/8, SONA MUKHI ROAD
                        4TH BI LANE, NASKARPARA,
                        SARSUNA,
                        KOLKATA-700061.

                        BSNL BROADBAND SERVICE — Service not continued

                        Respected Sir,
                        I prayed for unlimited plan of broad band service on my Telephone Number[protected], before one and half month ago, but up to today services not continued on my telephone.
                        भारत संचार निगम की इसी ढुलमुल व्यवस्था के कारण सर्विस के मामले में वह लगातार नीचे से नीचे गिरती चली जा रही है, इसका कारण अभी भी इस कम्पनी के कर्मचारियों के द्वारा वही पुराना रवैया अपनाया जा रहा है, जिस प्रकार से पहले कोई अपने टेलीफ़ोन की कम्पलेन करने जाता था, तो अफ़सरशाही इस कदर हावी थी कि एक जरा से काम के लिये उपभोक्ता को कितने ही दिन भागना पडता था, भला हो राजीव गांधी को जिन्होने अपनी कार्य शैली से भारत के संचार के क्षेत्र में अपनी योग्यता के बल पर आज कई कम्पनियों के द्वारा संचार व्यवस्था को सुचारु बना दिया है, आपको इस कम्पनी से तौबा कर लेनी चाहिये, और थोडा अधिक और चुकाकर किसी प्राइवेट कम्पनी का ब्रोडबैंड कनेक्सन ले लेना चाहिये।

                        broad band internate — poor broadband service

                        my broadband connection (land line no[protected] is inRs.500 plan . but the speed is very poor and connetction is cut of in a regular manner
                        no conenctivity of broadband since almost a month, we have raised a request and the docket no is [protected] and this was done on 7th July.

                        No action had been taken so far, aprpeciate you guys to take an immedeate action and make the services available asap.

                        BSNL — Poor Network Connectivity

                        Dear Sir,

                        I have been holding a BSNL Cellone connection for almost one year in Pune. Many times the connection suddenly drops while talking. Slight movement of the handset also drops the line at times. At the same time if I use Reliance (CDMA) I have no problems. However, Reliance is expensive. Why is it that BSNL does not provide good connectivity?

                        BSNL BROADBAND SERVICE — providing poor service in broadband

                        I have got broadband connetion of bsnl but they are giving the worst serice.Frequently the net disconnentes or the link goes as well as the downloading speed is very slow .Even a song cant be downloaded fast .please do help me.

                        BSNL — Poor Broadband Service

                        I an using BSNL Broadband since May 2009 from BSNL. But BSNL does not have a better service performance for broadband.Since I have got the connection I am facing several problems.

                        1. I cannot get optimum access speed as per my Broadband Plan(Home UL 750 Plus). The company is assuring to provide a speed upto 2 Mbps. But I cannot get so much speed. My speed is very less and even below 300 Kbps. Sometimes it comes down below the minimum broadband speed of 256 Kbps.

                        2. Even sometimes I cannot connect to internet even after having full connectivity showing many errors like Error 678, Error 691 etc

                        I have informed my nearest Telephone Exchange about my problems. But the authority takes it casually.




                        My Details:
                        Phone no.: +[protected]
                        email id: bishnu.[protected]@gmail.com
                        Address: No.1 Goutamnagar,
                        Bishalgarh-799102
                        West Tripura.
                        Tripura, India

                        BSNL — service poor

                        i belong to kizhakambalam exchange in ekm ssa,our phone went out of order on by 5 may 2010,and our number was crossed to other number,on the next day we had went to complaint this issue to the exchange and they treated us in a very bad manner,on that day they removed the fuse,but still the phone was out of order.everyday we were complaining but none came to look the problem,and the lineman who used to come is a corrupted person and also he is a union leader too,at last on by 11 we went to aluva section office and the engineer out there called the ae of our exchange and within 1 hour our phone was cleared,kudos to the engineer sir......since there are a lot of private tele companies in india,still we had our faith with bsnl which has been using for years,,but due to this incident it has gone..the service in our exchange is too bad.these employees like lineman,ae etc will finish bsnl in our area...so please kindly take some action against them for the survival of the bsnl,its a request...
                        my bsnl unlimited plan 750 p.m.
                        username kr[protected]
                        but speed is 15.4 kbps only
                        starting two month speed are 350 kbps
                        and then 4 to 5 time i am register compalint in BSNL office Sendhwa / Khargone TDM but it is not taken action.
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                          R
                          RAGESH M.R
                          from Hyderabad, Telangana
                          Apr 12, 2010
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                          Address: East Singhbhum, Jharkhand

                          I AM HAVING A REQUIREMENT OF DETAILED CALL LIST OF BSNL/PREPAID SERVICE OF MY NO. [protected] FROM 01.03.2010 TO TILL DATE.
                          D/sir,

                          I am using bsnl prepaid mob no.- +91-[protected], from last two years, it was ok till 2-months, but now iam getting daily above 50 massages of criket score from no-52906, i have comlaintto custumer care centre, but they are saying that no any plan is activaed from your mob no., in case it is happening sme msg they offered to me to send. I sent these msg i was charges rupees 3/- for every time. but no response is coming. Now problem is not only that criket msg coming on my mobile but also every day, rs 3/- are chrged to my mobile If it will not stop, i will go to court for this, either bsnl reverse me 2months charges they have chrged to me, ie rupees 3*3*30=270/-, please inform me the status soon.

                          regards
                          rajinder singh
                          +91-[protected]
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                            J
                            JAGANNATH GOVINDA KUMBHAR
                            from Hisar, Haryana
                            Apr 12, 2010
                            Resolved
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                            Resolved

                            Address: Satara, Maharashtra

                            Respected sir / madam
                            custemer name : jagannath govind kumbhar
                            at- wanvasmachi ( sadashivgad) post : hajarmachi
                            tal : karad dist : satara
                            pin code : 415105

                            sir my phone number is[protected] is dead i pay the bill dated 3 march
                            2010 but also phone is not a started
                            i complent in karad BSNL office for this bad service plz sir i reqwest you
                            for my phone complent immidatly repearing .

                            thanking you
                            j g kumbhar
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              J
                              Jaimni Mohan Bora
                              from Bengaluru, Karnataka
                              Apr 11, 2010
                              Resolved
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                              Resolved

                              Address: Chirang, Assam

                              I have subscribed for a BSNL caller tune & they also deducted the download cost of that particular song, the monthly subscription cost as well. But I have been awaiting the caller tune for almost 5 days.
                              Messages from the no. 56700 showed that deductions had been done successfully and caller tune could be used for the next 30 days.
                              Please do the needful at the earliest.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                H
                                Hemantm1
                                from Mumbai, Maharashtra
                                Apr 11, 2010
                                Resolved
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                                Resolved

                                Address: Maharashtra

                                I am using BSNL Broadband since February and still cant view my usage.The site www.selfcare.wdc.bsnl.co.in given to me by BSNL officer is rubbish and not working at all.Can any one help me how to go about checking the usage.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                BSNL Broadband — BSNL Broadband

                                Dear Sir,
                                I am having broadband connection of BSNL at my home address on telephone number[protected], My broadband connection is very moody, sometimes it works sometimes it will not. there is no certain timing for its working.
                                When it is working, it is working on mood basis, 30 seconds it will work then 1 minute it will not... then it will work and it will not.
                                I am fade up with this connection. What to do???
                                Pranay Ranjan Singh
                                s/o Dr.Shukdeo Singh,
                                171 B, Brij En Clave,
                                Varanasi, Uttar Pradesh
                                India
                                Sir,
                                i m nihal from calicut and i applied for the bsnl broadband connection on 21st april.They offer me the connection within 1week but yet i cant recieved the service.Also i m an urgent customer and i used to complaint about this at calcut palayam exchange(is my telephone exchange) for last 4 days but the response from them is very poor and till now i cant recieved..So you pls consider my request and do neccessery action for getting me new connection as soon as possible..

                                telephone number:[protected]

                                thanking you
                                nihal
                                unable to check my a/c usage
                                slow speed
                                slow download speed
                                Frequent Disconnection of broadband
                                my broadband connention is too slow?
                                Namaskar sir

                                UNAVA VILLAGE IN BSNL BROADBAND SERVICE NOT POPARLIY WORK .

                                I COMPLAINT AGAIN AND AGAIN BUT NO ANSWER

                                SO WHAT I DO SIR ?

                                PLS HELP US

                                I DID NOT BUY THIS MODEM FOR AGAIN AND AGAIN COMPLANIT SIR

                                BSNL BROADBAND SERVICE DID NOT WORK

                                I PAID EVERY MONTH 250 RUPESS ONLY BSNL BROADBAND SERVICE BUT THIS SERVICE NOT WORKING AGAIN AND AGAIN DISCONNETED WHAT HAPPEING SIR
                                SO PLS SIR


                                CAN YOU DO FOR US

                                SOME TIME IM THINKING THAT IM FOOLISH BECAUSE I CHOOSE BSNL BROADBAND SERVICE







                                I CALL BSNL BROADBAND SERVICE MEN BUT THEY TOLD ME THAT THEY WILL CHECK

                                BUT NO ONE MAN CHECK LINE

                                THERY ARE JUST TOLD ME THAT THEY WILL CHECK

                                WAHT HAPPANING SIR

                                I BOUGHT MODEM TYPE 2 BECAUSE THIS MODEM SUCESS BUT THIS MODEM ALSO FAIL

                                I BOUGHT THIS MODEM 1680 RUPEES AND I PAID MONTH AROUND 250 RUPEES AND SERVIS TEX 26 RUPEES BUT I CAN NOT GET SERVICE


                                I HOPE THAT YOU CAN DO IT SIR



                                UNAVA MIRA DATAR
                                TALUKA UNJHA
                                DIST MEHSAHNA
                                NORTH GUJARAT
                                PIN 384160
                                Is it Guddu's elder bro? Any idea bhaiya where Guddu is these days? I am trying to locate him for ages.. I am Anurag and was classmate when I was in BHU

                                regards,

                                Anurag
                                Hello Sir

                                I am Vinay Kashyap i am using broad band connection from past 2 years and i am having 500 C monthly plan. and i have opted for annual payment.. last month we have shifted our house and we gave a letter for shift in connection of both land line and broadband.. though the workorder was issued in a day they took 20 days to give my land line connection and my broadband is still not working.. The reason they say is it takes 10 days after giving landline connection. and they talk very rudly..they are unfit to be in service..
                                I'm from Bhiwandi Thane m.S. i use braodband of BSNL .Ican't check my usage at bsnl portal .I can't find any type of help for that, i'm not find any site or result to solve this problem . What i do?
                                I too faced this prob when 1st time i took bsnl broadband connection,
                                but now when a i took re-connection a month b4 I'm able to track my usage on following link http://www.data.bsnl.in/wps/portal
                                Login on link with portal ID & password provided by bsnl.
                                sir i am frm bepore calicut.my telephone exchange is beypore.main exchange is feroke.i wish 2 take broad band connection.i need an unlimited connection.pls inform me thjat abt its installation charge, rent, etc, ... to [protected]@rediffmail.com
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                                  Dhanancheziyan
                                  from Chennai, Tamil Nadu
                                  Apr 11, 2010
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                                  Address: Chennai, Tamil Nadu

                                  In the latest bill I received, the number of calls for the bill date 10/04/2010 has been mentioned as 333. I just wanted to have a cross check with the itemized bill for the month.

                                  Please send me the itemized bill for the bill number mentioned below. Thanks.

                                  Bill Number: [protected]
                                  Telephone Number:[protected]
                                  Consumer No.: [protected]
                                  sir
                                  Sub 26510711
                                  last 3 months bill not furnished now type II modem bill charged 1600 for out rate purchase rate
                                  and also broadband charge is 5000above
                                  kindly furnish the proper itemized bill and thus render justice


                                  your faith fully
                                  ABDUL SALAM Advocate
                                  Chennai
                                  Phone No,[protected]I applied on[protected] for the rental rebate for my teleophone which remained dead continuously for the period of about 10 days in May 2010.. But nothing heard about it so far nor any adjustments made in the bill for May 2010. What happened to my request for rebate?--S.Bakthavathsalan, Guindy.[protected]
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                                    T
                                    Trojan Horse
                                    from Bengaluru, Karnataka
                                    Apr 10, 2010
                                    Resolved
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                                    Resolved

                                    Address: Maharashtra

                                    20 Nov 2009

                                    I buy BSNL broadband connection after 1 and half month my modem give me problems. Then i contact BSNL office and I said to them give me replace router. I'll pay you extra cost.


                                    but they didn't give the replace modem or router. BSNL sell CHINES router and modems.
                                    +1 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      F
                                      faiz
                                      from Chennai, Tamil Nadu
                                      Apr 10, 2010
                                      Resolved
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                                      Resolved

                                      Address: Jammu and Kashmir

                                      i m gettn poor signal in dalgate area of srinagar i tried to convey it to authorities many times but they didnt take any action plz luk into d matter
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      bsnl nic — no signal poor service net is very slow

                                      very poor signal very poor service nic card in bareilly. bse choopla exchange. not billing. not lition complant by wll oficer. verry very poor sevices is there.signal is very poor very fixtuchion . total loss it.plz solve my problam manny manny thanks for it

                                      bsnl nic — Connection Speed/NO Connectivity

                                      I have purchased BSNL NIC Data card with 144 kbps speed in 274/- for unlimited download limits. The data card is of Micromax MMX 300G model. I am using it in RIICO Industrial Area, Sitapura, Jaipur. Now the problem is , i am not getting the speed of even 10 KBPS. What is to be done in this case? I am feeling like cheated that they are saying of 144 kbps speed and not serving even of 10 kbps.

                                      Please help me to come out from this situation.

                                      Thanks

                                      BSNL — excess billing on nic

                                      i have a nic connection with number [protected] kollam kerala.for last six months an excess amount of Rs 100/- each charging as roaming charges.as i had never applied for roaming i submitted a complaint before AO (mobile) Kollam to stop the excess billing and refund the excess paid amount. no reply recd from them even after four months and i sent complaint to CGMT Kerala which also have no response. immediate action is requested to redress my grievence.

                                      BSNL nic — EXCESS BILLING

                                      I HAVE A NIC CONNECTION WITH NUMBER [protected].FROM THE BEGINING MONTHLY CHARGE OF RS 250/- BEING PAID.BUT SINCE LAST APRIL AN ADDITIONAL AMOUNT OF RS 100/- IS CHARGING AS CHARGES FOR ROAMING PRODUCT.I NEVER APPLIED FOR ROAMING AND MY COMPLAINT MADE TO DISTRICT AND CIRCLE AUTHORITIES TO CEASE THE EXCESS CHARGING AND TO REFUND THE EXCESS PAID AMOUNT HAVE NO RESPONSE.KINDLY INTERVENE.

                                      SUDHISHKUMAR

                                      BSNL nic — bsnl

                                      my NIC no. is [protected]. last year i cancelled my NIC connection. but now also bill is comming. so please stop sending the bill.

                                      sagayamary
                                      azhagappapuram
                                      tamilnadu

                                      bsnl nic — Does not get connected since last week

                                      My internet connection no. is [protected] (BSNL NIC)

                                      Since last 4/5 days whenever I try to connect the service reply is DISCONNECTED.
                                      I can not find the reason. I have paid up to date bill and still suffering. Any help.


                                      Hiranya Jyoti Bayan
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                                        Neeraj Mittal
                                        from Gurgaon, Haryana
                                        Apr 10, 2010
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan

                                        My sim is blocked so please give me puk code no and security code no.My mobile no is [protected] and my sim no is[protected].
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Pre paid — SIM BLOCK

                                        MOBILE No.[protected]. KINDLY BLOCK THE SIM IMMEDIATLEY.



                                        SURESH NAIR
                                        08/01/2009

                                        BSNL Prepaid — solution for sim blockage

                                        Respected sir,
                                        My mobile was asking for puk code & I typed imaginary no. then it asked for pin code & i did the same now my sim is rejected.
                                        Kindly give me some suggestion in my above id.
                                        My no [protected]
                                        thanking you.

                                        BSNL SIM — BLOCK MY BSNL SIM

                                        I lost my Mobile phone today[protected], can you please block my BSNL sim card ([protected]) for avoid misuse.

                                        Thanks & Regards,
                                        G.Senthilvelan
                                        Respected sir,

                                        I have lost my sim card today[protected]. My no. is [protected]. I request you to block my sim immediately.I hope you would do the needful as soon as possible.

                                        bsnl-prepaid sim — blocking of sim

                                        sir,
                                        my name is suleman .i am using bsnl prepaid lifetime sim.
                                        yesterday 30 sep 2009 in the evening near about 5:00 pm- 6:pm , i have lost my phone.
                                        so i want to block my sim that anyone cannot do misuse of my sim.
                                        sim no is: [protected]
                                        please block it as soon as possible.
                                        thank you
                                        Respected sir,
                                        My mobile was not workin from[protected], only a massege in screen is sim error.
                                        Kindly give me some suggestion in my above id.

                                        My no [protected].
                                        my simcard no[protected] is ost/misplaced. Please block the no.

                                        BSNL PREPAID sim blocking — blocking of BSNL PREPAID SIM

                                        Dear Sir,
                                        I have lost my mobile which was having BSNL Excel Prepaid Card and hence request you to kindly block my SIM to avoid misuse of my number.
                                        My number is O[protected]. Please help me in this concern.
                                        With thanks,
                                        M.K.Tiwari
                                        Lucknow (Uttar Pradesh)
                                        Pl
                                        Block my number sim card this no [protected].plz help me.

                                        my addres @id
                                        Sanjeev Chauhan
                                        Flat no 201/C 1
                                        Opp bsnl tower
                                        Chaurch road
                                        Kirkee
                                        Pune -03
                                        Pan card noAHXPC4430G
                                        D O B 1/4/1974
                                        My new bsnl no[protected]
                                        sir
                                        my bsnl sim was block. pl sir Activate my sim card.
                                        my no. is [protected].
                                        and my second no is [protected].help me sir.
                                        email- [protected]@gmail.com
                                        i have lost my sim card today(12/08/2010) .my no is [protected].i request you to block my sim immeddiately.i hope you would do the needful as soon as possiable.

                                        BSNL SIM — To Block SIM

                                        Sir,
                                        I mobile was robbed by miscreants in Awas Vikas Hanspuram C-sector at 7.30 PM.So i want to block my BSNL SIM.my NO. is [protected]
                                        sir, my sim is blocked and it's asking about PUK code. So please provide me my PUK code
                                        my phone number is [protected]
                                        Sir,
                                        block my BSNL SIM.my NO. is [protected]
                                        Please block my BSNL SIM, [protected]...
                                        Dear Sir,

                                        my BSNL prepaid sim card is blocked. Please Sir activate my sim card as soon as possible. My No. is [protected].

                                        Thanking you.

                                        Namita Roy
                                        E mail: [protected]@yahoo.com.
                                        sir
                                        my bsnl prepaid sim was blocked no.[protected]
                                        please activate it as soon as possible
                                        sir

                                        my bsnl prepaid sim was blocked no [protected]

                                        please activate it as soon as possible
                                        Hi,

                                        My BSNL sim is blocked, kindly activate my sim card.My number is [protected].
                                        If not possible kindly send suggestion to my mail id-vimalya.[protected]@gmail.com
                                        MOBILE No.[protected]. KINDLY BLOCK THE SIM IMMEDIATLEY.


                                        Rajani Thanvi
                                        Good Morning Sir/Madam
                                        I am Alekya, In past i prefered to use BSNL prepaid SIM. On some cases since 4 months i didn't used my bsnl no. Now by using that sim it showing sim is LOCKED.Can anyone please help me How to activate my SIM again
                                        My no: [protected]
                                        If any Quarries please let me know its very urgent..
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