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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 645

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A
ATUL KUMAR
from Gurgaon, Haryana
Apr 10, 2010
Resolved
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Resolved

Address: Kaithal, Haryana

Dear sir,

i have purchase a new sim from BSNL sim mela from PANIPAT (HARYANA) no. issuing me [protected] after using i got outgoing and incoming call from bsnl are normal but when someone call me on this number from other network like (AIRTEL,IDEA,TATA ETC.) than customer care asking PLEASE CHECK THE NUMBER i have complating many times on customer care but no response,

so i request you please solve my problem as soon as possible NO IS [protected] (VALIDITY 6 MONTHS,RECHAGE WITH 44 Rs.)

PLEASE DO THIS NEEDFULL.

thanks &regards
Atul kumar

[protected]
Aug 14, 2020
Complaint marked as Resolved 

BSNL Prepaid — Problem in network

My phone no. is [protected]. I have life time prepaid connection EXCEL card.
from almost two weeks i m trying to call customer care numbers
i tried the following no. 1500, 123, [protected], [protected] and more, but always
it shows "network busy, retry or not" .I Live in NALLASOPARA, THANE DISTRICT, MAHARASHTRA.
i m tired of this problem
PLEASE HELP ME
WAITING FOR YOUR REPLY
Thank You...
[protected]@gmail.com
yesterday i recharged my mobile no [protected] with 1 and half months validity(rs 500), but the problem is that i am not able to call anymore but i can recieve all the calls, my validity will expire on 31st march.so i am requesting you to save me from this problem.
I am facing the network problem in my bsnl prepaid excel connection since last two years.My no is [protected]

BSNL Prepaid — Network problem

Instrument shows 'No Service', some times 'Searching' since last 5 days. I repeatadly contact with customer care but all in vain. My No. is [protected]
Maine ek baar gprs chalu kiya tha jisme maine 50 kb ki browsing ki jisme mere 120 rupay kut gaye
My mobile network always slow.My mobile no is [protected].

BSNL Prepaid — Network Problem

Sir
I am staying in Bengaluru Near K.S.Town
Near to my place there are three to four bsnl towers are there. So whenever I call somebody due to signal variation call cuts inbetween.
I have complained to the customer care and also the nodal officer.
Some people came from bsnl and checked and went. There is no improvement in the signal quality. And still I have not got the responce from the concerned officer.
Please help me in this regard.
Thank you
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    R
    Rajeev Kumar
    from New Delhi, Delhi
    Apr 10, 2010
    Resolved
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    Resolved

    Address: Panchkula, Haryana

    I am Using BSNL 3G Data Plan on my laptop using Nokia 5230 as USB Modem.
    Speed is Good but problem is Disconnects Every few minutes and Data download is interrupted.

    I there is a problem with BSNL I think these guys don't know data scale below MB, every time you connect they charge you with 1 MB even If you don't download anything.
    Aug 14, 2020
    Complaint marked as Resolved 
    Problem solved by a hot fix

    http://www.techportal.in/2010/05/bsnl-3g-disconnect-automatically.html

    BSNL — Wrong Bill Generation

    I applied for a landline phone and Broad Band connection at my Home having residental address 89-A, Arjun Nagar< Gopal Pura Bye Pass Jaipur-302015

    Land Line Number is[protected] in the name Priyanka

    After one my job has been transfer at Jodhpur, i submit an application at their office to close our Broad Band connection with immediate effect under750 /- p.m plan. and active only phone serives under150 p.m plan. I asked for that letter receiveing copy they refuge to the same and said aapk kaam ho jayega....

    Now i m receiving bill my tenant inform me they a bill come throgh BNSL dues an amt of rs 2455/-

    this is cheating from the company side and i m not going to pay not even a single penny pls resolve my issue as soon as possible

    Regards

    Priyanka

    BSNL 3G Data — Incorrect Bill Generation

    I have opted for the Rs. 4200/- promotional plan in the month of December 2010.

    Bill date : 19/04/2011 and Invoice # :[protected] Due amount : 31545

    Since I'm still in promotional period of 4200 (6 months). Why this bill has been generated?
    Please let me know for the same. I won't be clearing this due amount.
    this page is invalid sir

    please i m living in mahendergarh and has the same problem
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      D
      D.V.R.K.SASTRY
      from Hyderabad, Telangana
      Apr 10, 2010
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      Address: Rangareddy, Andhra Pradesh

      This is the complaint that without any information BSNL authorities subscribed to mobile radio and music radio to my number [protected]. I tried for deactivation. But of no use. And I complained in Saroornagar BSNL office with my number on 23rd of march,2010. I follwed call centre executive directions but again another service is subscribed.With 12630033 and 12630019 are the two numbers. The Office personnel explained me within 15 days it will be rectified. But of no use. I complained two times and 5 time on Phone. But of no use I dont know to whom I contact. Because I am an private employee, it is impossible to go to office regularly. Because of this I lost 100/-. Can u help in this favour.

      D.V.R.K.SASTRY
      MOBILE NO. [protected]
      HYDERABAD
      hi sir/madam..
      i am final yr btech student. i want to deactivate my RADIO STATION ... it is automatically activated in my phone...and every mnth it is cutting 20/- rs... i called up to customer care they r telling that they dont know about this radio station... soo what can I do sir/madam... i want to DEACTIVATE AS SOON AS POSSIBLE... BECAUSE I AM A STUDENT AND EVERY MNTH 20/- RS IS CUTTING FRM MY BALANCE..I CANT WAIT ...THIS BSNL CUSTOMER CARE CENTER IS WASTE ...BECAUSE NO ONE SOLVES MY PROBLEMS...REGARDING THE BSNL COMPLAINTS...I AM SORRY TO SAY THIS...BSNL OFFERS R NICE BUT WITHOUT OUR PERMISSION THEY WILL ACTIVATE RADIO STATIONS, CRICKKET ALERTS, , , ...ETC...

      PLS I DONT WANT TO REPEAT THIS AGAIN && again...

      pls tell HOW TO DEACTIVATE RADIO STATION FRM MY MOBILE ...I AM VERY HELPFUL TO U ...plsssssssss ...my no is [protected]...pls deactivate it in THIS MAY 2010 ITSELF ...PLZZZZZ CAN U HELP ME ...
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        S
        sanjay Dungarpuria
        from Hyderabad, Telangana
        Apr 9, 2010
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        Address: Ahmedabad, Gujarat

        Sir, I have given an application to shift my landline phone at my new residential address and it is in the same exchange also. I was assured by the official that it will be shifted in 3-4 days but after repeated reminders nobody is giving any heed to my problem. Moreover when someone dials on this phone the tape runs as this no does not exist .This is really probllematic situation.
        Aug 13, 2020
        Complaint marked as Resolved 
        Reminder-5

        --- On Fri, 28/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


        From: Anil Harihar <[protected]@yahoo.co.in>
        Subject: Re: Shifting of Connection OB No[protected].05.2010
        To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
        Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
        Date: Friday, 28 May, 2010, 4:35 PM

        Reminder-4

        --- On Fri, 28/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


        From: Anil Harihar <[protected]@yahoo.co.in>
        Subject: Re: Shifting of Connection OB No[protected].05.2010
        To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
        Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
        Date: Friday, 28 May, 2010, 4:34 PM

        Reminder-3

        --- On Fri, 28/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


        From: Anil Harihar <[protected]@yahoo.co.in>
        Subject: Re: Shifting of Connection OB No[protected].05.2010
        To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
        Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
        Date: Friday, 28 May, 2010, 10:22 AM

        Reminder-2

        --- On Thu, 27/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


        From: Anil Harihar <[protected]@yahoo.co.in>
        Subject: Re: Shifting of Connection OB No[protected].05.2010
        To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
        Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
        Date: Thursday, 27 May, 2010, 1:25 PM

        Reminder-1

        --- On Tue, 25/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


        From: Anil Harihar <[protected]@yahoo.co.in>
        Subject: Re: Shifting of Connection OB No[protected].05.2010
        To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
        Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
        Date: Tuesday, 25 May, 2010, 6:07 PM

        Sir,

        The shifting has been done on 24.05.2010.But the number is changed from
        [protected] to[protected].And the broadband is also not working.

        Regards
        Anil

        --- On Sat, 22/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


        From: Anil Harihar <[protected]@yahoo.co.in>
        Subject: Re: Shifting of Connection OB No[protected].05.2010
        To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
        Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
        Date: Saturday, 22 May, 2010, 10:16 AM

        The new address:

        AnilG Harihar,
        Ist Floor, 189, 5yh Cross, 1st N Block, Rajajinagar
        Bangalore-560010

        OB No[protected].05.2010
        Consumer No 50919866

        --- On Wed, 19/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


        From: Anil Harihar <[protected]@yahoo.co.in>
        Subject: Shifting of Connection
        To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
        Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
        Date: Wednesday, 19 May, 2010, 11:05 AM

        Sir,
        Ref: LandLine no[protected]

        With reference to the above subject, I would like to request for compensate for the non-service of the broadband telephone service for the last 3 days.


        Thanks and Regards
        Anil
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          K
          keni shashikant chandrakant
          from Mumbai, Maharashtra
          Apr 8, 2010
          Resolved
          Report
          Copy
          Resolved

          Address: Thane, Maharashtra

          telepho no.[protected] line dade on dt.07/04/10 and insnsturment not properly working last six month
          Aug 14, 2020
          Complaint marked as Resolved 
          LAND LINE PHONE is in dead condition most of the day.
          Land line Phone nos[protected] is in dead condition 15 days in a month,
          the related offices are not lifting the their phones,
          No body attending Customer complaint land line no.
          Even afetr this type of service also bill will be done excessively.

          Why this type of misbehaviors, We think the BSNL peoples does not understad the neeeds of the customers.

          They are not doing any favor by providing timly services.

          Hope do the needful rectification of the above said land lines

          BEST REGARDS
          PATIL

          BCC: pqmd [protected]@bsnl.co.in
          CC: pq [protected]@bsnl.co.in
          telephone no.[protected] line deade & insturment
          telepho no.[protected] line dade on dt.29/05/10 and insnsturment not properly working last five month

          the related offices are not lifting the their phones,
          No body attending Customer complaint land line no.
          Hope do the needful rectification of the above said land lines.

          BEST REGARDS
          PATIL

          BCC: pqmd [protected]@bsnl.co.in
          CC: pq [protected]@bsnl.co.in
          To
          DET
          Kalyan telecom District
          kalyan

          my tel no[protected] having at kalyan rambaug is frequenty not working and brodbad is alswo not working most times will not get server land kline is dead from last one month
          we cant dial 198 or ot getting dialtone
          the bill is almost 8oo 2500 last month we paid 2500 bill that is already axeess hence
          we request to ple. looked in matter and reambess t6he the amount which we have paid
          copy to
          Gm kalyan
          PGm kalyan
          Accounts Offecer kalyan
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            Alexander D Mathew
            from Mumbai, Maharashtra
            Apr 8, 2010
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            Address: Hyderabad, Andhra Pradesh

            I am finding difficulty in registering for online payments for my telephone Nos.[protected] and [protected].
            One of the questions asked for the registeration is that to enter the Consumer No.where as no mention of the consumer No. in the telephone bills.However a customer Id is provided in the bill.
            Is the customer Id and Consumer No. is same? When I contacted your service 1500, i was told that both are same. But when I enter customer Id No. [protected], it shows that it should not be more than 8 digits.where as it is 10 digits.
            I will be highly grateful to you for providing consumer Nos for my phone Nos [protected] and [protected].
            Thanks and regards,
            Alexander D Mathew
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              somedas123
              from Siliguri, West Bengal
              Apr 7, 2010
              Resolved
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              Resolved

              Address: North 24 Parganas, West Bengal

              I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (08/02/2010 4:53:57 PM)
              Details are as below

              Name: Somnath Das
              Mobile No. :[protected]
              Transaction Date :08/02/2010 4:53:57 PM
              Transaction Amount : (INR)110.00
              Transaction Type : UNION BANK DEBIT CARD
              Transaction ID : TXT[protected]
              BSNL Customer Care Docket No: 5149987 of 08/02/2010
              BSNL Customer Care Docket No: 5205501 of 04/03/2010
              Aug 13, 2020
              Complaint marked as Resolved 

              BSNL excel top up card — about recharge

              i bought the top up card of value 112 RS on 11|5|09..and BSNL server was down on that day.BSNL costumer care officers say that i have used the card but i have not received any balance on my card yet.please do the needfull.

              BSNL — Online Recharge (Top up) Complaints

              I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (08/02/2010 4:53:57 PM)
              Details are as below

              Mobile No. :[protected]
              Transaction Date :08/02/2010 4:53:57 PM
              Transaction Amount : (INR)110.00
              Transaction Type : UNION BANK DEBIT CARD
              Transaction ID : TXT[protected]
              BSNL Customer Care Docket No: 5149987 of 08/02/2010
              BSNL Customer Care Docket No: 5205501 of 04/03/2010
              DEAR SIR,
              I AM A CONSUMER OF PREPAID BSNL MOBILE HAVING MOBILE NO [protected] ON THE DATE OF 12.03.2010 I RECHARG MY MOBLIE THROUGH ONLINE RECHARGE HAVING AMOUT OF RS 55
              .THE MONEY IS BEING DEDUCTED FROM MY ACCOUNT BUT MY MOBILE BALANCE NOT UP DATED .TRANSACTION AC NO IS [protected] FROM SBI ACCOUNT
              BSNL PAYMENT TRANSACTION NO IS 23081513 SO PLZ SOLVE THIS COMPLAIN AND RETURN MY MONEY
              ABHI TAK PAISA WAPAS NEHI DIYA BSNL COMPANY WALO NE
              sir i am sureshkumar i recharge my bsnl ([protected])mobile through http://portal.bsnl.in on 20/06/10at 7.00pm transation MHDF[protected]-BSNL BILLDESK the amount of 110 rupees duduct from my hdfc account secunderabad hdfc refno[protected] till this minut recharge is not successful
              My Problem is resolved.
              Yes, I also agree.. BSNL had theft my money Rs.110
              had done BSNL online recharge (top up of Rs.200/-) through BSNL portal. But the talkvalue has not been credited till now (30/09/2010)
              Details are as below

              Name: priya
              Mobile No. :[protected]
              Transaction Date :30/09/2010 12.:13 pm
              Transaction Amount : (INR)200.00
              Transaction Type : ICICI BANK DEBIT CARD
              Transaction ID : [protected]

              CellOne — Never received online recharge

              I have done an online rechare for Rs.550 on 8 Dec 2010. it's been a week but still i haven't received the recharge.

              BSNL — NON-RECHARGE OF TOP UP AMOUNT OF RS.220/- PAID ONLINE

              I HAVE MADE ONLINE RECHARGE OF BSNL TOP UP (rS.220) THROUGH INTERNET ON 02.02.2011 VIDE RECEIPT NUMBER [protected] FOR RS.220/- AND TRANSACTION NO. TXT[protected] . MY CELL NUMBER IS [protected]. TILL DATE (I.E., 04/02/2011 AT 11.30 AM) I HAVE NOT RECEIVED ANY MESSAGE REVISING MY BALANCE.

              I REQUEST THE CONCERNED TO TAKE IMMEDIATE ACTION.


              K V DURGA PRASAD
              HYDERABAD
              [protected]

              BSNL — NO transaction of balance

              Hello sir my name is Manik my mobile number is [protected].
              I recharge on my Bsnl number [protected] of Rs 100 on 15 Aug i recieve sms that Recharge successful but i did not recieve talk time.
              I also complaint via mail 2 times to BSNl officer ( [protected]@bsnl.co.in ) but they did not give reply of my complaints.
              please refund my 100 Rs

              BSNL top-up recharge — top up recharge not successfully made

              SALE TRANSACTION THROUGH NET SECURE FOR MOBILE NUMBER [protected] COULD NOT BE PROCESSED. REF. NO. [protected] . PLEASE ASSIST IN THIS MATTER.

              H.JENA

              BSNL — non receipt of top up money

              order nos. 38861356 for recharge of 98 rs failed , didnot receive .please find out and resolve the issue
              I HA VE RECHARGE MY MOBILE NO.[protected] ON DATED 02/06/12 DEBITING MY BANK ACCOUNTING FOR RS.220/ BUT MOBILE NOT RECHARGE KINDLY RECHARGE IT IMMEDIATELY.
              i too have done BSNL online recharge (top up of Rs.110/-) through BSNL portal. But the talkvalue has not been credited till now (06/06/2012)
              Details are as below

              Name: Visweswara
              Mobile No. :[protected]
              Transaction Date : 6/6/2012 1:15:00 PM
              Transaction Amount : (INR)110.00
              Transaction Type : SBI BANK ONLINE LINE
              Transaction ID : TXT[protected]
              receipt no: [protected]
              I have recharged my above BSNLmobile on 03082012 at 12.10AM VIA UBI ATM RS 55/-CARD REF. NO. [protected] and Tran. TXT[protected] but it is not recharged or refunded till the date. IN my amount was debited from bank acount has deducted RS 55/-MY MOBILE NO.[protected]
              I have recharged for Rs.50/- on 30th October 2012 and again online recharge has done through net banking(ICICI).But it is not accounting in my balance.Please let me know the reason for why the recharging process is not happening with my cell No [protected]
              Hi Sir,

              I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talk value has not been credited till now. Also I raised complaint in customer care in BSNL portal. But status updation against complaint is not done yet. Details are as below

              Name: Kavitha Vinod
              Mobile No. :[protected]
              Transaction Date :31/04/2013 4:53:57 PM
              Transaction Amount : (INR)110.00
              Transaction Type : STATE BANK OF INDIA
              Transaction ID : TXT[protected]
              Receipt Number : [protected]
              BSNL Customer Care complaint Docket No: E31CH300137 of 31/05/2013
              Swapan Kumar Kundu on 12 Mar 2017
              Hi Sir,

              I had done BSNL online recharge (top up of Rs.190/-) through My BSNL appl. But the talk value has not been credited till now. Also I raised complaint in customer care in BSNL portal. But status updation against complaint is not done yet. Details are as below

              Swapan Kumar Kundu. Receipt No[protected], Transaction id PGSM[protected], transaction date & time 12 mar 2017 18:51:22 hrs, through SBI debit card Bank details[protected]
              Plov's reply, Mar 14, 2017
              please refund the amount
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                V
                VIDYA G R
                from Basi, Punjab
                Apr 7, 2010
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                Address: Bangalore, Karnataka

                OUR LANDLINE IS [protected] WITH CONSUMER NO.50058186.
                WHENEVER WE TRY TO CHECK USAGE THE STEREOTYPSED ANSWER IS
                DATA NOT AVAILABLE FOR THIS NO.IF WE TRY TO OPEN PORTAL 10.248.195. IT IS NOY OPENING
                MESSAGE TIMEDOUT. KINDLY DO SOMETHING FOR KNOWING OUR BROADBAND USAGE CHEKING
                SO THAT WE CAN CONTROL OUR USAGE.
                VIDYA GR
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                  shiv mohan shukla
                  from Delhi, Delhi
                  Apr 6, 2010
                  Resolved
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                  Resolved

                  Address: Lucknow, Uttar Pradesh

                  Dear sir

                  I have BSNL WLL internet connection(plan village area) from 28th jan 2010 ,but I did not receive my BSNL WLL bill at home, my WLL number is[protected].So I humbly request you to please provide orignal bill to my address or my email_ID.
                  Thanking you

                  your's sincerely
                  shiv mohan shukla
                  A-211 dayal residency,
                  near BBD college, chinhat
                  faizabad road
                  lucknow UP-227105
                  PHONE NO.[protected]
                  E-MAIL: [protected]@bhelepd.com
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  wll — BILL NOT RECEIVED

                  MY NAME IS AJIT BASHA. MY COMPLAINT IS NOT RECEIVING THE BILL OF MY WLL PHONE NO. IS 2911440. PLZ SEND ME A BILL ON MY ADDRESS AJIT BASHA, 2 GOYAL NAGAR, KANADIA ROAD, OPPOSITE AGRAWAL HOUSE, INDORE(M.P.)

                  BSNL WLL — bill not receiving properly

                  bsnl wll bill not reciving properly pls enroll my wll no [protected] on chandakob
                  or mail me procedure on chandakob.[protected]@rediffmail.com
                  thanks and regards
                  o b chandak
                  dear sir, i m o b chandak using u r bsnl wll since april 2010 but not reciving bill properly
                  pls enroll my no [protected] to on line payment on chandakob
                  pls send confirmation on chandakob.[protected]@rediffmail.com
                  thanking you
                  o b chandak
                  [protected]
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                    A
                    ANEESAHMED
                    from Baharampur, West Bengal
                    Apr 6, 2010
                    Resolved
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                    Resolved

                    Address: Belgaum, Karnataka

                    The New Net-Point
                    Anees Ahmed .Ansari
                    Azam nagar, Belgaum
                    Ph-2479242


                    To,
                    The Chief Officer
                    B.S.N.L LTD

                    Respected Sir,
                    I am Owing a broad brand connection of your telecom since past few months, my no is[protected]. Since I am facing several problems past one month such as Dis-Connection of Broad Band at any time. I, have Complained our regional telecom office several times but they are unable to solve the problem. They are telling to use the Lap-Top and Observe (which is unaffordable to me ), to remove the Anti-Virus from the Systems which can internally harm my Hardware and slow down the systems .The Telecom Officers are not Solving the Technical Problems but blaming to me .
                    As I am facing problems to my business due to Dis-connection and loss to the business, I, kindly request you to solve the matter as soon as possible. I am Totally Un-Satisfied with the Service Provided by the B.S.N.L Telecom. I have received two bills from Broad Band section with no business done for past two month. I Kindly request you to Discount the Bills for the In-Convenience Caused by the Department and Solve the problem Permanently.
                    Thanking You,
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Myself Manjur ahammad chikkodi, Plot No 12, 284/7, Patil Nagar, Mutage. My broad band internett connection ph No is[protected].My broad band connection is not working properly from last one month. BSNL personnel attended once. My computer is working properly.Known person is telling internett is too slow.The Telecom Officers are not Solving the Technical Problems but blaming to my computer .


                    As I am facing problems due to not working/ too slow of broad band. I, kindly request you to solve the matter as soon as possible. I am Totally Un-Satisfied with the Service Provided by the B.S.N.L Telecom. Or else dis-connect the internett alongwith land line please.
                    It is very common for a person to blame the PC when he is unable to resolve the speed issues... Same problem with me, while my PC works at great speeds with Airtel 4G wifi or MTS wifi dongles...Sadiq Ph No. [protected]
                    We are from Kisanmitra Multi State Co-operative society LTD. Banahatti Tq:Jamkhandi Dis: Bagalkot My broad band internet connection Ph No is [protected]. My broad band connection is not working properly from last one month. Computer is working properly. Now a person is telling internet is too slow. But the Telecom Officers are not Solving the Technical Problems & blaming to computer . So please solve the problem as soon as possible.
                    My landline No is[protected] which is supposed to have a broad band wifi connectivity. The same is very erratic and most of the times non functional. When complained to the local IC, they send the lines man to repair it but very soon it goes faulty again. Really fed up. PLEASE ATTEND TO THIS COMPLAINT IMMEDIATELY AND PROVIDE LASTING SOLUTION
                    Regards
                    Col VC PRAKASH
                    Dear Sir, my telephone no. is[protected] with Broad Bank wifi connectivity. The same is not working since last ten days. During the month of May 2016 also there no regular connection. I have complained about the same to the jurisdictional exchange many time, but so far nothing is done. Without proper connectivity and usage of BB/ telephone, I am getting monthly bill, which I have paid expecting the better services. I am sorry to say that the service of BSNL has became worst. Please direct the concern persons to do the needful urgently.
                    My bsnl no. 2474796. Since June 29 my broad band is not working properly. I made many complaints to Shivabasava Nagar bsnl. One officer visited us and advised to change modem. Even we purchased new modem then too the internet connection is on and off every minute. Then the officer said the white has to be changed, and asked me to lodge a fresh complaint.

                    The process seems unending.

                    I appreciate if there is any remedy coming up, through this forum.

                    Thanks
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                      KIRAN KUMAR CHITGOPEKAR
                      from Hyderabad, Telangana
                      Apr 6, 2010
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                      Address: Hyderabad, Andhra Pradesh

                      Dear Sir,

                      The services of BSNL mobile is not at all satisfactory. On 5/4/2010 they have deducted Rs.25/- from my mobile no; [protected] towards Premium Ring Back Tone without any request from me. On the same day I made a complaint to their customer care center on [protected] and they provided complaint no AP[protected] and told me that they will verify and inform me within 24 hrs. On 6/4/2010 I received a call from them. They informed me that PRBT is activated by me through Internet at 11:55 hrs on 5/4/2010 which is not true.

                      I was in the office on 5/4/2010 from 10.00 hrs to 18:00 hrs and I do not have access to the internet in the office so how can I send request through Internet? I do not use Net in the office hours. Iam totally dissatisfied with their reply and deduction of Rs.25/- from my mobile without my fault. They even said that they cannot credit amount to my account. In these days of Competition if they continues like this then the day is not far away, when their valued customers will switch to other service provider and their rating will go down. Therefore I request the concerned officers to credit Rs.25/- to my mobile number [protected] as soos as possible and request them not to repeat such type of mistakes in future.

                      Thanking you,


                      (C. Kiran Kumar)

                      BSNL Mobile — CRBT regarding

                      Hello Sir/Mam,
                      I have two bsnl numbers [protected] and [protected].Company has activated CRBT (caller ring back tone) at their own. I did not send any request for it.Both the numbers are used by my family members. They do not any procedure to send request for these kind of services.It simply means company has activated without any request.please try to solve my problem.
                      Thanks.
                      Sukhdeep Maan.
                      Mob no. [protected].
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                        parvej
                        from Ratlam, Madhya Pradesh
                        Apr 6, 2010
                        Resolved
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                        Resolved

                        Address: Madhya Pradesh

                        BSNL MP use my money for their promotion.
                        I have BSNL Pre Paid connection.

                        My Mobile No. - [protected]
                        My Name - Parvej Khan

                        I am using BSNL Callwer tune facility from last few month & for that BSNL is charging me Rs. 37/- per month.

                        Caller tune is the facility by which if some one call me on my no. then caller will be able to listen the music as per set by me on Rs. 37 /- rental.

                        But BSNL Madhyapardesh, who charged me Rs 37/- per month doing their promotion instead of providing me caller tune for which I have paid Rs. 37/- per month.

                        My caller are getting following message when they called me -->

                        "Is gaane ko Apni Caller Tune Banane Ke Liye......................... up to 10 second" & till the time i pick up the phone my caller is not able to listen my caller tune.

                        I am not paying money for BSNL promotion.

                        They can not use my no. for their promotion without informing me.

                        They can not use my money for their promotion. I am their customer not vendor.

                        Request you to ask BSNL to stop promotional message from my caller tune which is unethical.

                        When I called to their cutomer care no. the customer care executive were forcing to continue with the same promotional message which is really unethical..
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        BSNL PRBT — BSNL MP use my money for their promotion.

                        I have BSNL Pre Paid connection.

                        My Mobile No. - [protected]
                        My Name - Alok Jain

                        I am using BSNL Callwer tune facility from last few month & for that BSNL is charging me Rs. 37/- per month.

                        Caller tune is the facility by which if some one call me on my no. then caller will be able to listen the music as per set by me on Rs. 37 /- rental.

                        But BSNL Madhyapardesh, who charged me Rs 37/- per month doing their promotion instead of providing me caller tune for which I have paid Rs. 37/- per month.

                        My caller are getting following message when they called me -->

                        "Is gaane ko Apni Caller Tune Banane Ke Liye......................... up to 10 second" & till the time i pick up the phone my caller is not able to listen my caller tune.

                        I am not paying money for BSNL promotion.

                        They can not use my no. for their promotion without informing me.

                        They can not use my money for their promotion. I am their customer not vendor.

                        Request you to ask BSNL to stop promotional message from my caller tune which is unethical.

                        When I called to their cutomer care no. the customer care executive were forcing to continue with the same promotional message which is really unethical..
                        I am also facing exactly same problem. My name Is Ujjawal Agrawal and number is 94XXXX2200
                        i also have the same problem. BSNL Sucks...
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                          Krishan Lal Khurana
                          from Jabalpur, Madhya Pradesh
                          Apr 6, 2010
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                          Address: Jalandhar, Punjab

                          Sir,

                          I am Krishan Lal Khurana. I am the user of BSNL Internet and Landline. From the last 1 week, Internet and Landline were keep disconnecting and was not working properly and now both have stopped working. I have called BSNL office so many times, even I have gone BSNL office to register my complaint there but there was no proper response from them. Even they don't talk properly and their behaviour is very bad. When my grand-daughter called them for the complaint, they have not talked to my daughter mannerly.

                          Please help me to get rid of this situation.

                          An early reply is requested.


                          With Regards.....
                          Krishan Lal Khurana
                          From : [protected]@gmail.com
                          To : bsnl
                          Cc : Telephones are not working
                          Dear Sir,
                          I am Rajesh Kumar from Patran distt. Patiala our landlines are not properly working &amp; on the start of the month they sent the bill &amp; take the money in one monthly only one day the landline is work only for one hour &amp; we complaints many time but they didn't listen any of our complaints. Every month we pay the bill and you can check our phone call list &amp; received calls also. we complaint to the head of that department but there is no response of our complaints
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                            S
                            sam21041988
                            from Gurgaon, Haryana
                            Apr 6, 2010
                            Resolved
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                            Resolved

                            not connect internet

                            Address: Surat, Gujarat

                            Dear Sir,
                            My BSNL Landline No. Is[protected], I Started New Pripaid Internet Connection, 1st day work properly but 2nd date to till day not any work..
                            i complain to BSNL Office 5-6 time but not propely answerd my userid is pp[protected]@ppbb.bsnl.in

                            If possibale please action it

                            Thanks & Regards
                            A Y Ghadiyali
                            [protected], [protected]...
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                            Santana Pereira
                            from Mumbai, Maharashtra
                            Apr 6, 2010
                            Resolved
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                            Resolved

                            Address: Goa

                            I have a BSNL Landline with tel no[protected] which is in my Ex husband's name. After the death of my husband i was out of my house for a couple of months to cope up with the loss. I am a 69 year old widow now and i have been visiting the Madgaon telephone exchange for reconnection but they ask me to get an application signed by the holder of the phone i.e my late Husband Mr. Thomas Pereira. Since I am not able to get his signature they asked me to fill uo some forms which have to be notarised by a lawyer. I did the same and went back to them. Now they ask for proof that I am my husbands wife and also an affidavit if I am not able to produce a marriage certificate which was solemnised 50 years ago. I am still without a phone and i live alone in my house which has no proper mobile coverage too.
                            BSNL now has posted losses for which the above example is sufficient proof. If procedures of reconnecting a line at the same premises is such an issue. I would like to know how best I can get my phone reconnected.

                            I would be writing to the telecom ministry at delhi too about my plight and the harassment meted out to me.

                            Santana Pereira
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I have a bsnl landline connection.[protected], which is situated at kothapeta exange east godavari AP the connection not use from last 4months because of pending of 2bills,
                            10th of this month i.eAUGUST the pending bills cleared and also give a request letter subbmited at ravulapalem bsnl office for reconnection, they said the reconnection force within 24hours, but know also reconnectin not give our phone several times complaint to kothapeta offce from last two days they said reconnection within one our, I feel very bad for the response of your staff.
                            I have a bsnl connection bearing Number[protected] at Chakka, Thiruvananthapuram in the name of Smt. Sacheedevi V.G ( My mother). It was disconnected last year. Several time I have registered complaint for repairing. But even after repeated request The telephone is no yet reconnected. At that time their explanation was there is no staff to repair. Now it is passed one year. I may request to enquire into the matter and please reconnect our telephone.
                            Please connect the bsnl land line connection bearing number [protected]
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                              Praveeen.Satish
                              from Hampi, Karnataka
                              Apr 6, 2010
                              Resolved
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                              Resolved

                              Address: Belgaum, Karnataka

                              dear sir/madam,
                              i have lost my nokia 6680 mobile which has karnataka- bsnl sim card in it,of the number [protected] on 05/04/2010. so pls block the bsnl sim-card,if someone finds it pls return the mobile by calling up my mother's bsnl number [protected], and my land-line number is[protected].
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              My mobile got lost today in Haridwar. The bsnl sim no. is [protected] begin_of_the_skype_highlighting        &... Please block it. In case any news call at +91 [protected]
                              Dear Sir/Madam,

                              I have lost my BSNL SIM (Post paid) with sim card no: [protected]

                              Please arrange to block this sim as soon as possible and i would like to continue to use this no in future by getting duplicate sim for this no. but at present some body has started using this no as ring is going on this no.

                              So pls help by blocking this sim as soon as possible.

                              Kashif Anees Khan
                              C0-03, Sector-A
                              Berkhera, Bhopal
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                                abhijitlele
                                Apr 5, 2010
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra

                                On 3rd April 2010 I submitted application to change my landline + broadband plan as BBG FN COMBO 600 at Kalyan West Kala Talav exchange.

                                The new plans were released by BSNL on 18th March 2010.

                                The lady at the counter said that Kalyan telecom is not aware of plan change and I have to select the plan from what is listed on their BLUE NOTICEBOARD.

                                I selected HOME 500 C+ which has 2.5 GB / Upto 2 Mbps / Night Unlimted / 50 Free calls.

                                The lady give me acknowledgement with request number [protected] which didnt mention which plan I had changed.

                                On 5th April 2010 when I logged into the portal 10.240.240.195 using my user id, it showed me that I have BBG FN COMBO 500 plan.

                                I was shocked. As this was the older Combo 599 plan which I didnt opt for, this plan has 1.5 GB data limit against my current 2.5 GB data limit.

                                If the lady at the counter said was true, my plan should have been changed to HOME 500 C+ instead of BBG FN COMBO 500

                                Old : Combo 599 - - > New : BBG FN COMBO 500 (what I didnt want but given)

                                Old : Home 500 C+ - - > New : BBG FN COMBO 600 (what I wanted)

                                Now I have to live with paltry 1.5 GB limit for the month. If I would not have verified and used more than 2 GB thinking my limit is 2.5 GB then they would have promptly charged me for extra usage.

                                BSNL Kalyan billing department and Internet dept are not in sync. They always create these problems.

                                I think BSNL KALYAN TELECOM doesnt need customers.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I am the customer of the BSNL since last 3 years, having number of WLL, the number is located in Vasai district.

                                I availed this WLL number by the BSNL in 2008-09. At the beginning the number was working properly up to 10-15 days. But after that it suddenly started giving trouble of no network access / coverage. I had given the complaints to the concerned department at Virar exchange the officer had committed me to clear off this issue immediately. But after lots of follow up nothing has happened by the concerned department on my complaint. Since the problem is not resolved by BSNL, I stopped paying the bills for the same.

                                After some time I came to know that it is started giving strong network coverage at my residence. I went to BSNL office and paid the outstanding amount of around Rs.[protected] and asked them about to start my services immediately. But the executive told me that the number is converted to Prepaid number and suggested me to contact Vasai exchange and meet Mrs. Leena Machado. When I went there and meet Mrs. Leena Machado in the discussion I found that the lady is very much rude and irrespective to most of the customers and same happened with me. I immediately left the place and met BSNL office in-charge at Virar exchange and informed him about misbehavior of Mrs. Leena Machado.

                                The officer has advised me to complain this matter to BSNL customer care department. I tried to do so but found that mail is unable to reach to the provided email id of BSNL.

                                As suggested by Mrs. Leena Machado, I handed over the instrument also to Virar exchange and requested for the new number OR the same number again. But no reply is received by the office Mrs. Leena Machado till date.

                                Still awaiting reply from BSNL support team.

                                I sent this mail to TRAI, but they replied to my mail and suggested to mark this mail to BSNL concerned department and the action will be taken after this mail is forwarded by the BSNL to TRAI...

                                Now its a big joke if BSNL is not at all interested listening customer physically / face to face then how they will froward their mails to TRAI...

                                my opinion is that...all because of those FALTU peoples BSNL will be in big trouble in future

                                SOMEBODY PLEASE ADVICE...
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                                  Mukesh Mittal
                                  from Gurgaon, Haryana
                                  Apr 5, 2010
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                                  Address: South West Delhi, Delhi

                                  Money Refund&Failure.
                                  Dear Sir/Madam I Govind Mittal belongs from NEW DELHI City residing in INDER PURI. On 29th Agust 2009 We had booked IPTV Connection Application Number :016596 of BSNL(MYWAY) . We paid them Cheque Amt: Rs 2,000/- and as per their Words Installation will be done by 10th September 09. They even told me that if we are not happy with the Connection they will refund that amount in two days. But till today there is no Connection nor they are refunding my amount.

                                  My Cheque got realised and My Payment Details as Follows.
                                  Chq No: 376538Chq Date: 29/08/2009.
                                  Chq Amt: Rs2,000/-(In words:Two Thousand ONly)
                                  Bank: IOB Naraina Branch, New Delhi.
                                  BSNL IPTV Application Number: 016596.
                                  I S.N .Bagchi resident of vivek vihar (shivam enclave)
                                  This is to inform you that my myway Ip conection bearing MTNL number 22302437 was surrendered on 23/9/2010 at CBD Shahdara and the modem and the other accessories are retured to the MTNL stores . The clearence of all are available with me .

                                  Inspite orf my clear instruction on phone that my connection be withdrawn my cheque was logged and cleared after i got my connection terminated.kindly ensure my refund is made soon as this serious breach of trust and poor buissness practice .Kindly also stop sending me sms to log on for with subscriber number[protected],
                                  I have also paid the charges to MTNL for prividing the cable connected ETC.
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                                    sanjay
                                    from Bengaluru, Karnataka
                                    Apr 5, 2010
                                    Resolved
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                                    Resolved

                                    Address: Karnataka

                                    i want the code of the song uff teri adaa of the movie karthik calling karthik for bsnl south subscriber.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hi. My name Gaurav Shah. I'm from (Maharashtra) PUNE. I want to set the song "Meri Maa" from the Movie Taare Zameen Par as my Caller tune. so kindly send me the code for it...
                                    Expecting favourable reply soon...

                                    Thanking You..
                                    plz give me the code of song tere layi jaan v hazar merifrom movie munde k de
                                    bruaaaaaaaaaaaaaaaa ... KiThE aA cODe???????????///
                                    plz send me da caller tune code of na na soniye by harjit harman
                                    plz give me the code of song tere layi jaan v hazar merifrom movie munde k de
                                    plz send me the code of ""tu jane na "ajab prem ki gajb kahani"" for bsnl mobile
                                    i want don old caller tune so, send me the code of don & amount is also dedected from account of bsnl complaint number is KT[protected]
                                    setmya caller tune code pahije hota emtpiness cha
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                                      NABA KISHOR BARMAN
                                      from Ranchi, Jharkhand
                                      Apr 5, 2010
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                                      Address: Hooghly, West Bengal

                                      I have tried to recharge by top-up voucher of Rs.20/- on 05.04.10 & message sent from your end 'not done'. I informed the same to your customer care representative & he assured that my top up voucher is correct & instructed me to try later.
                                      Mobile No.: [protected]
                                      Top up voucher sl. no.: [protected]
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