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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 645

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S
Santana Pereira
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reconnection Delay

Address:Goa

I have a BSNL Landline with tel no[protected] which is in my Ex husband's name. After the death of my husband i was out of my house for a couple of months to cope up with the loss. I am a 69 year old widow now and i have been visiting the Madgaon telephone exchange for reconnection but they ask me to get an application signed by the holder of the phone i.e my late Husband Mr. Thomas Pereira. Since I am not able to get his signature...
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P
Praveeen.Satish
from Hampi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please block my bsnl sim card

Address:Belgaum, Karnataka

dear sir/madam,
i have lost my nokia 6680 mobile which has karnataka- bsnl sim card in it,of the number [protected] on 05/04/2010. so pls block the bsnl sim-card,if someone finds it pls return the mobile by calling up my mother's bsnl number [protected], and my land-line number is[protected]....
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A
abhijitlele
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Customer Service

Address:Thane, Maharashtra

On 3rd April 2010 I submitted application to change my landline + broadband plan as BBG FN COMBO 600 at Kalyan West Kala Talav exchange.

The new plans were released by BSNL on 18th March 2010.

The lady at the counter said that Kalyan telecom is not aware of plan change and I have to select the plan from what is listed on their BLUE NOTICEBOARD.

I selected HOME 500 C+ which has 2.5 GB / Upto...
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M
Mukesh Mittal
from Gurgaon, Haryana
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Money Refund & Failure

Address:South West Delhi, Delhi

Money Refund&Failure.
Dear Sir/Madam I Govind Mittal belongs from NEW DELHI City residing in INDER PURI. On 29th Agust 2009 We had booked IPTV Connection Application Number :016596 of BSNL(MYWAY) . We paid them Cheque Amt: Rs 2,000/- and as per their...
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S
sanjay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune code

Address:Karnataka

i want the code of the song uff teri adaa of the movie karthik calling karthik for bsnl south subscriber....
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N
NABA KISHOR BARMAN
from Ranchi, Jharkhand
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RECHARGE

Address:Hooghly, West Bengal

I have tried to recharge by top-up voucher of Rs.20/- on 05.04.10 & message sent from your end 'not done'. I informed the same to your customer care representative & he assured that my top up voucher is correct & instructed me to try later.
Mobile No.: [protected]
Top up voucher sl. no.: [protected]...
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F
Farzana Khan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my broadband pin number yet

Address:Ghaziabad, Uttar Pradesh

It being around 10 days when i take bsnl landline for broadband. The bsnl executive told me that my internet will start, when i'll get my pin number and it will take around three days but i m still not getting my pin no.The bsnl executive who is posted in my area he demanded money for that landline, may be because of this my connection is not started yet.(my ladline no is[protected]...
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R
Ravindra Singh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing

Address:East Singhbhum, Jharkhand

I have a landline phone connection in jamshedpur(my residence).It
is a local phone. I did not used it for a billing amount of Rs. 400/=
since its installation. But in Dec. 2009 & in Jan 2010 I got bills of
Rs. 867/- & 780/- respectively whereas i did not use it for such amount as my average billing for past 3 years is about Rs. 300/-
only. Due to excess billing I did not paid the bills from Dec. 2009br...
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S
shikher gupta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost sim card

Address:Lucknow, Uttar Pradesh

dear sir,
i have lost my bsnl sim on 3 apr 2010 please disconnect my sim its no. is [protected] as it cnt be misused by other person and please issue me other sim ....
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S
Santosh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSUBSCRIBE CALLER TUNE

Address:Hisar, Haryana

My mobile no. is [protected]. I am from Hisar, Haryana. Few years caller tune activated in my number. Now after calling to the customer care ([protected]), they are telling it is not possible to disconnect it from their side and I have to send a sms typing UNSUBSCRIBE to 56700. Even after sending the sms my caller tune is not removed. Even if I have not asked for that why should I have to disconnect from my side? and after 30 days automatically...
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A
Ashish Kumar Maurya
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Broadband usage billing

Address:Nashik, Maharashtra

I am a BSNL broadband user and currently using 500C+ plan (fixed monthly rental Rs 600.00). According to the plan maximum free download limit (excluding night unlimited) is 2.5GB. Usage calculation is done according to the billing month (ie. 1st of the month to last day of the month). But in my March2010 month, it is taken additional 2 days from the previous month i.e. Feb2010 and the usage of that 2 days is added with the March month usage....
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N
Nilesh Shah
from Noida, Uttar Pradesh
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Top Up charges debited but no top up

Address:Pune, Maharashtra

I tried to Top Up my fathers BSNL mobile from there website through Internet Banking. Now my account is debited with Rs. 110/- and neither the mobile is topped up nor there is any receipt of this transaction. The web site is mentioning awaiting the confirmation from Bank. Bank says they have all ready sent money to BSNL. I am in soup now and lost Rs. 110....
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H
Hansa Paul
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cutting money

Sir,
After complaining to you regarding money is being cut for CRBT and bsnl content renewal etc. which is never subscribed or asked for, it is very poor situation no action is taken. It pauses a question about bsnl credibility. I want an immediate de activation of all value added services to my numbers [protected], [protected]. Kindly look in to the matter and do the needful as early as possible. Thanking you .
yours sincerely,br...
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G
Goutam Ghosh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Start DND

Address:East Medinipur, West Bengal

I am using BSNL Cellone number [protected]. And I had already activated DND services by sending sms START DND to 1909 on[protected] but I am getting messages and calls in frequent manner. I am very puzzled that no action has been taken yet now.
After waiting 45 days I have also complained (no. 5259324,dated[protected] regarding the same in customer care,told me that there will be no calls within 2-3 days,but still i am getting the...
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T
Thkath Raj Singhvi
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due to some unavoidable reason I am unable to continue my broadband connection

Address:Jaipur, Rajasthan

Several times Broadband line disconnected without any reason and when i talk to someone from our bsnl landline everytime very distpens in phone line. So we decided to disconnect broadband line W.e.f 08.03.2008. Telephone Number is[protected]

Please pass necessary orders to person concern to do the needful , also instruct to the account department to refund my security amount .

With regards,
Thkhat Raj...
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G
girish komar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Refund of deposit money for three years

Address:Udhampur, Jammu and Kashmir

I had returned the postpaid mobile sim with no [protected] in Mar 2007 at the BSNL office in Udhampur when i got transfered from there. Inspite of repeated telephonic complaints the deposit amount has not yet been refunded to me. The TDM and account officers have been giving false assurances of action repeatedly on the matter, with no outcome. My present telephone no is [protected] and am located at Sulur, Coimbatore....
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S
samit bhattacharjee
from Pune, Maharashtra
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after several requests, customer care services are inactive

Address:North 24 Parganas, West Bengal

after lodging several complaints i am highly disappointed as i can not enjoy services properly. and customer care representatives are showing irresponsibilities as they are settling new nos of my complaints in every time while i am asking for my status of my previous complaints. it became so irretating to me and i became helpless in the last time also. my both incoming and out going calls are disturbing too much and i am fade up kindly give...
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H
harpreet singh
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changed their plans

Address:Hoshiarpur, Punjab

Sir,
we are using student plan of BSNL sim.In the student plan we got the facilities like UNLIMITED LOCAL SMS FREE,BSNL to BSNL 40p call & BSNL to Other 60p call.This sim is only issued to the students.Students gave their proof (residential) as well as a copy of certificate(of any class after +2).This sim gives us many facilities so every student bought this sim.but now BSNL resets all the sim cards to the general plan.Now...
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B
Bharat singh rathore
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no solution of problems

Address:Jaipur, Rajasthan

Dear sir,

i have a landline connection of your company.I apply a broadband connection last 23/2/2010 but no any response by your company. when i contact the bsnl department i have no response.the lineman said me that" JAB HOGA APNE AAP HO JAYEGA AAP APNE GHAR JAIYE".abhi landline connection ko 1 month hua h usme bhi 18 day tak phone band raha.or ab instrument hi kharab ho gaya h aaj jab m use change...
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LALITA DEVI AGRAWAL
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Received Talk Time as per company's offer

Address:Rajnandgaon, Chhattisgarh

I have own a bsnl prepaid mobile connection an my number is [protected]. I have received a SMS from BSNL Prepaid Service Provider "BSNL HAS INTRODUCES 50% EXTRA TALKTIME ON TOPUP VOUCHERS OF MRP 300/- TO Rs 1000/-. THE OFFER IS VALID UPTO 31ST MARCH 2010 ONLY." than i have recharged with Rs 330.00 topup on 31/03/2010 at 08:25 PM with reference no.: 57639607.

now my problem is that i have received balance of Rs 260.00...
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