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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 643

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M
M Mohammed Haneefa
from Machilipatnam, Andhra Pradesh
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not attending calls

Address:South Andaman, Andaman and Nicobar Islands

from last 25 days my BSNL broad band internet connection is not functioning. Inspite of loadging the complaints four times through call, the wimberly gunj exchange officials has not at all responded and i am being made to run from pillar to pillar for rectifying the problem. BSNL is really bad in providing these kind of services but very prompt to cut the line for non-payment even if it is for just a month...
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T
TTRTR
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land line dead

Address:Erode, Tamil Nadu

Dear Sir,
My land line number[protected] is dead since two months.It has been complaint to the nearer exchange padiyur[protected] and there is no response till now.When the BSNL officials attend the phone they behave in rubbish way and they are not showing any interest in serving the customer.Its duty of BSNL to provide proper service, but they fail to do so.If it goes like this i have planned to migrate to other service provider...
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A
acdevadas
from Surat, Gujarat
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Funny SMS Gateway

Address:Bangalore, Karnataka

I have made BSNL Landline bill online on 3rd of April 2010. I have not received any confirmation till 6th April from BSNL. But from 7th April onwards I am getting confirmation SMS every day till date (I just received a SMS) stating that they have received my payment of Rs.552/- online.

Last 8 days I am getting continuous SMS per day!!!!

A very funny SMS gateway!!!!...
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V
vinod kumar malik
from Chandigarh, Chandigarh
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wrong charges for gprs on roaming

Address:Shimla, Himachal Pradesh

I have been using bsnl gprs connection for the last 3yrs.Gprs access during roaming was included in the plan.Now suddenly, without informing us, gprs charges have been levied in bill for07/03/2010 to 06/04/2010.While sms is sent for every scheme by bsnl, charges levied for gprs usage during roaming in bill no.[protected] dtd 07/04;2010, need to be reversed.Pl infm of action taken.
regards
vinodkmalik...
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M
monikmishra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forgot account no

Address:Rajasthan

sir,
I forget my account no plz forward it to me my mobile no is [protected]...
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K
kelwyn pinto
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfactory performance

Address:Dakshina Kannada, Karnataka

To.
Gernal manager
BSNL
Mangalore Branch

From .
Kelwyn Anand Pinto
"Chrisjoh"
Opp roshini Nilaya,
Kankanady Post,
Mangalore - 575002
Mobile :- [protected]

Subject :- EVDO Services

Dear Sir
I have been using BSNL EVDO service for the past 3 months. It is to my disappointment that the service that BSNL has provided...
+1 photos
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G
Girish Kumar.V.N
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection not working

Address:Bangalore, Karnataka

Hi,
My internet is not working and had placed a complained through [protected] on 07.04.10 and was attended by Mr.Nizad and the complaint no was 0410/2043, even after 2 day nothing was done to rectifie the problem, and agian on 12.04.2010 Mr.Prashanth had attended and the complaint no was 0410/123 and now even after repeated call no person is attending the call (tryed nearly 23 times) u can check the recording. Nothing has been done...
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J
jyoti amarnani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changing the piece(phone)

Address:Madhya Pradesh

sir,
we want to change our landline piece because it was not working properly.we have to face various difficulties to do a call .we have submitted this complaint to u since 8th june 2009,u can check ur records.we want the new piece i.e. a new id phone.i[censored] can't do so then we think that we should disconnected the phone.kindly give us a new piece and do this fast.

thanks

mohanlal bhagchandani
13th...
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O
O.THIRUMARAN
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband ADSL Link disconnect frequently

Address:Thanjavur, Tamil Nadu

Sir,
My name is Thirumaran, I am living in thanjavur. I have a broadband connection from BSNL ( 23/01/2008), Phone number:[protected]. My broadband ADSL link disconnect frequently from 23/01/2008. I was compliant many more time from the related officers through phone line and face to face . broadband adsl link problem solved temporarily (few days or more days). the problem repeated again. Again and again i was compliant the...
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Address:South 24 Parganas, West Bengal

Hello
This is to bring your attention to the fact that my BSNL Broadband ( ph :[protected] is not working as desired . It is showing " Remote server didnot respond" and DSL yellow light in the Siemens Type 2 modem is blinking every 3-4 mins. And when the DSL light is steady , then this is giving error " Modem is not properly configured or is in use ".

I have raised several complaints via 1504...
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S
Sen
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE AT ALL

I wanted to get a new broadband connection for that i thought of calling BSNL customer service.
This what really happened when i thought of buying a product from BSNL.
Customer service numbers will be ringing the whole day but wont get any kind of response..
I went online looked for most of BSNL contact number in cochin.Got connected to most of other numbers but never got connected to the broadband service number .br...
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V
vikrant patil
from Solapur, Maharashtra
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my bsnl sim is blocked

Address:Sangli, Maharashtra

my bsnl gsm sim is blocked, sim no is[protected] .plz email me my PIN NO and PUK CODE...
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S
Surendran pillai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not rectified dead phone complaint for 2 months

Address:Kollam, Kerala

TELEPHONE NUMBER - [protected], THIS PHONE IS DEAD FOR MORE THAN 2 MONTHS, COMPLAINT REGISTERED SEVERAL TIMES
1STLEVEL - REGISTERED COMPLAINT AT 198 SEVERAL TIMES
2ND LEVEL - CALLLED MANAPALLY EXCHANGE ON TELEPHONE NUMBER 2862000 AND HEY AGREED TO SEND FILED ENGGINEERS, BUT NOTHING HAPPNED
3RD LEVEL - PERSONALLY WENT TO KARUNAGAPALLY AREA MANAGER AND COMPLAITED - NOTHING HAPPENED
4TH LEVEL - MAIL SEND TO CHIEF...
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K
krishnan subramanian
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rebate for ex servicemen

Address:Coimbatore, Tamil Nadu

Sir,
I am an exservice man having conection from B s n l since a decade. Please offer me the entitled rebate for exserviceman as the case may be.
Please also note that my previous complaint about my broadband connection conteneous interruption for[protected] my number.
Expecting your favourable action
With best Regards.
Subramanian K...
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K
krishnan subramanian
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

highly interrupted connection

Address:Coimbatore, Tamil Nadu

Sir,
My land line number[protected] is held by me since a decade. Noe i converted it to broadband connection for my children's facility, but to my dismay on no month we used it more than minimum limit as very frequently line gets disturbed. They at Sulur exchange authorities say no written complaint is needed but very frequently disturbed. My son who is a student goes to browsing centre for his work.
Every month ceremoniously...
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S
samar kumar roy
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land line No. 033 2574 0846 out of order but BSNL fault booking system is not working.

Address:West Bengal

My BSNL Land Line No[protected] is out of order since 11.4.10 but I am unable to lodge fault booking as BSNL fault booking systm is not working....
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K
Krishna Kumar Saxena
from Aligarh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Internet Connectivity

Address:Bareilly, Uttar Pradesh

Dear Sir,

The Internet Consumer No: WUP BRL[protected] (Bareilly UP Circle) continuing out of order since long, Mr Arora JE & other authorities are being chased to provide my intenet system in working order, but of no use. I would like to request you to advise me the approach to a right person who can provide me the proper sevices on my Broad Band at my following land line telephone No[protected], so as to enable me...
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R
RAGESH M.R
from Hyderabad, Telangana
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Detailed call list

Address:East Singhbhum, Jharkhand

I AM HAVING A REQUIREMENT OF DETAILED CALL LIST OF BSNL/PREPAID SERVICE OF MY NO. [protected] FROM 01.03.2010 TO TILL DATE....
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J
JAGANNATH GOVINDA KUMBHAR
from Hisar, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not repairing in line land phone

Address:Satara, Maharashtra

Respected sir / madam
custemer name : jagannath govind kumbhar
at- wanvasmachi ( sadashivgad) post : hajarmachi
tal : karad dist : satara
pin code : 415105

sir my phone number is[protected] is dead i pay the bill dated 3 march
2010 but also phone is not a started
i complent in karad BSNL office for this bad service plz sir i reqwest you
for...
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J
Jaimni Mohan Bora
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Caller tune failure

Address:Chirang, Assam

I have subscribed for a BSNL caller tune & they also deducted the download cost of that particular song, the monthly subscription cost as well. But I have been awaiting the caller tune for almost 5 days.
Messages from the no. 56700 showed that deductions had been done successfully and caller tune could be used for the next 30 days.
Please do the needful at the earliest....
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