Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am unable to deacivate me dialer tone from my prepaid BSNL mobile, pl do it for me.
Your customer service is always out of reach.

cell no : [protected]

i am Bindu Giri ([protected]). i am unable to deactivate my dialler tone from my prepaid BSNL mobile. i therefore request u to kindly get it deactivated for me. ur customer care service is always out of reach.

Thanx
Bindu

dear sir/madam
i was using a cellone prepaid anant connection..my mobile number was [protected]..my mobile was stolen before about one month when i was travelling by train... i have locked my sim with the help ol cellone castomer care service...i want to lock my stolen mobile set also...few informations are given below...
mobile set- SAMSUNG SGH X-620
MOBILE IMEI NO.- 355898/00/801922/4

Dear Sir/ Madam
I am using a cellone prepaid connection, my mobile number is [protected].( Dehradun- Uttarakhand) i therefore request u to kindly get it deactivated for me.
I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE MESSAGE FROM DEVOTIONAL SERVICE TO SONGS/BHAJAN. I HAVE SEND A MESSAGE, BUT THEY HAVE NOT ASK ME MY CHOICE & DEDUCT RS 19/- & MESSAGE YOUR SERVICE ACTIVATE. THAN I RING A BSNL CUSTOMER CARE CENTRE -123, I HV NOT RECD SATISFACTORY ANSWER, U R HELP DESK SUPPORT TELL ME TO DIAL 56700 TO UNSUBCRIBES OR 12630019 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED. I CALLED MANY TIMES. I THEREFORE REQUEST U TO KINDLY GET IT DEACITIVATED FOR ME. THANKS, YOUR'S --CUSTOMER

send masaage:-UNSUB RTB to56700

For Un-Subscription (Removal of Caller tunes): Send SMS “BT DACT” to 567.
OR
Dial “567” and follow IVR machine voice and say “Un-subscribe”

iemove dial tone
sir, i m k.gururaj ([protected]) plz get my dial tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.
pls do it soon sir



ph [protected] (hyderabad)

Please deactivate the caller tune from my mobile no [protected]

Hi
I am Suresh Kr Sahu, Assam ([protected]). I updated my prepaid account with lifetime recharge. Presently I am at Gohpur area and my incoming and outgoing are barred. I recharged my mobile withing every six months as required. I have tried customer care several times but no solution is found. I have to be outside for business tours very often. And my family is suffering for the interruption of service. I have no direct contact with them for months. Please restore the services and let me know if any action required from my side.
thanks
Suresh

Sir
I am Akhil Ch Kalita, Assam ([protected]). My outgoing SMS sending failed.Please kindly active
Thanks

I am Kushagra Sharma Agra, U.P([protected]).kindly deactivate the caller tune from my cell.I haven't been able to remove it despite several efforts.

anant gold — Deactivate my caller tune

sir my mobile no is [protected], plz deactivate my caller tune i dont have any caller tune till now but every month charged for caller tune, i have sent sms many more times, plz deactivate my caller tune

Dear sir, my no is [protected] but all out going call are bard but why ?
please help me for this

my cell no. [protected], caller tone fixed first two days, after not coming caller tone, rs.20/-debted in my account

caller tone

i am very much dissatisfied and disgusted with your service and customer care response.my father is having prepaidmobile bsnl connection.no: is [protected].this is in general plan. ihave recharged with Rs350 life time migration voucher to get converted to life time plan on 20/09/2008.you people have changed to power pack then to saral ananth then to excel ananth then to general plan. now iam in general plan.inspite of repeated reqests to you people via sms, customer care contacts, contacting ur bsnl officers you have not changed my plan to SARAL ANANTH, BUT MY VALIDITY HAS BEEN EXTENDED .LITERALLY YOU PEOPLE ARE NOT ABLE TO CHANGE MY PLAN TO SARAL ANANTH SINCE 25 DAYS.UR CUSTOMER CARE PEOPLE ARE NOT ABLE TO SOLVE MY PROBLEM. I REQEST YOU TO CHANGE MY PLAN TO SARAL ANANTH IMMEDIATELY.

my cellone(prepaid) sim card is lost how i closed my connectin.

i not able to active the power plane for my pre n post paid bsnl mobile.this plans include 10 poisa per min, , , , which is only for two bsnl numbers, , one iclude land line, , , , , how can i active, , , , , help me

remove dialers tone
sir, i m subhash kendurkar, (+91 [protected]) plz get my dialers tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.

thanks

dear sir i am heamnt parashar form to jaipur rajasthan my cell no. [protected].
i my no recharge sms free package 20 oct. 2008 and my problem free sms only 27 oct. 2008 sending then 28 oct. 2008 to and today my sms charge cut to 80 p. sir i compalnts to 31 oct. and 3 nov. 2008. total sms sending only 50 sms.
my comp. no resposne ur bsnl dept. plz sir help and cont. me i waiting ur gidelines.
ur.
heamnt parashar (system admin.)
m.n. [protected]
email.:- [protected]@rediffmail.com

My cell no [protected] I want to convert the plan exel gold to exel general. i followed the proces as per custmer care centre from sep 28th sofar not converted the plan . myself tried somany times but no use.
I sent sms to 53733 MGEN i received secret no[protected] if i recharge this number i am getting that is error code that indicates voucher is not found. whenever i sent smsto 53733 i am getting same secret no which i received on sep 28th .
finally more than one month passed plan was nat converted.


THANK YOU
A.N.B.JANARDHANA RAO

hi,

I am using bnsl no: [protected]. From my sim i am not able to send sms. I've already checked the message service number ([protected]) . Hope to get a reply soon.

Regards
Rajani

My mobile No [protected]
it was shut about 2 months for want of Mobile unit
today I had purchased new set and put the sim but it asks PUK and idle what to do

I want to know the owner name & address of [protected] number because i have recieve many sms of this number.my number is [protected]...

RTB — no dial tone

My rtb number is [protected] the number could not be activate from 2 Months. the proof status is ok . But the company did not respond.

Dear Sir/Madam,

I am not able to deactivate the "RADIO PACK" from my bsnl-prepaid MSISDN-[protected].Even I never subscribe this pack but my acc balance is gettion deduced every month. Whenever I tried to call the costemer care but I was socked when call is getting disconected every time whenever a prerecorded prompts is saying "PRESS 6 TO TALK TO A CUSTOMER CARE EXECUTIVE".

So request you to please deactivate the mentioned packs from my Prepaid MSISDN ASAP.

With Regards,
Kuldeep Rawat
[protected]

my mob no is +91 [protected] trivandrum

i am provided with family and friends facility no.[protected] on .3-12-08 actually i asked for[protected].but computer centre gives reply that no change is possible before 6 months. since my requested no. is with zero [protected], kindly give instructions to provide FNF facility manually in computer . complaint registerd at press road statue on 3-12-08 . they have not yet replied. pls reply at least via sms about its solution
my name anuvardeen

sir,
what message should i send to DEACTIVATE my excel ananth to general plan to my prepaid connection.
so that i need not to loose 90rs every month from my account.

Hi,

I have a CellOne mobile in which SMS Sending is failed from last 4 days. I tried switching ON/OFF and checked the message center number and found everything was fine but I could not send SMS to any other mobile numbers.

I complained to the great CellOne Customer care about this on 27th Dec 2008, customer care person told me as below

"CHANGE THE MESSAGE CENTER NUMBER IN USE TO SOME DUMMY NUMBER AND SWITCH OFF THE MOBILE AND FOR 10MIN AND THEN SWITCH ON AGAIN AND THEN ENTER THE CORRECT MESSAGE CENTER NUMBER AS [protected], THEN SAVE IT AND THEN RETRY SENDING SMS AGAIN"

I did the above and found I was unable to send SMS. Called CC again and this time I was to repeat the same story to her. Now she was about to say the previous capitalized words and I told her that I have tried all whatever I did then she booked a complaint and gave me the complaint number as 190834 and she told the problem will be rectified in 24Hrs.

The complaint was booked on 29/12/2008 and after 24Hrs I called up customer care again on 30/12/2008 around 11.30am. This time CC person told that the complaint is rectified and the SMS Sending will work from evening, NOT SURE WHY, once the complaint is rectified means it should be working fine immediately but she said it will work from evening.

The CellOne Customer Care people are Highly Technical as they know that once the problem is rectified **** will work from evening but not immediately.

Again I called customer care in the evening around 6.30pm as I was not able to send SMS. This time there was a gentleman talking to me and he asked my mobile number and the complaint number and said that as you are already informed that the problem is rectified you just have to do some changes in the network selection option.. change it to Manual and then switch off the mobile for 10Min and then switch it ON and then you should be able to send SMS.

I did whatever the ******** customer care person told and still not able to send the SMS. What I understand from this is that if setting the mobile to send SMS is this difficult then how difficult it to actually the send the SMS out of the ******* network by BSNL.

This is the worst quality of service ever seen. I would like to suggest NOT TO GO FOR BSNL/CellOne mobile connection if someone is trying to get one.

I have no hopes that my problem will be rectified.

Srinivas.

first u call24365 other wise u meet ur near shopkeeper that better for u

My Sms is not going out. Please look into

sir, by mistake i copied mounangane edagamani please deactivate the ring tone i dont want i tried to u r customer care service i tired to contact you its not responding properly


please deactivate the ring tone from my mobile

sir,
I sravani my mobile no is [protected] we are staying in anantapur by mistake i copied ring tone of mounangane edagamani please deactivate the ring tone i tried to your customer care service which is not useful that is always busy .
please deactivate the ring tone

dear sir
my mobi no is [protected] please remove caller tune .i sent lot of massage to no 56700, but it is not happened.
thanks
shankar

please remove caller tune from my mobile. MY no. is [protected]...

Respected Sir/Madam

i use bsnl prepaid connection.my cell number is [protected].last three days ago in the evening 5.00 pm my balance was 65 rs. but after 2 hours i checked my account i found 40 rs balance.when i contact bsnl customer care executive he tell me you can known about this after 24 hours. then next day i call but there is no answer for my complaint.please tell me why my balance deduct by bsnl.this is not a good service. i hope you can help me in this matter.

My fathers number is [protected] ... from Tirupati, Andhra pradesh... this is in general plan-prepaid ..i have recharged with migration power pack voucher ..its cost is Rs. 249/-.. the plan is not converted but validity extended for 1 year...plzz solve my problem...

good try 4r the more better service

AREeeeee MADAR CHODO, BEHEN KE LAUDO,

JAB CALLER TUNE LAGWANI HOTI HAI TAB TOH APNI MAA KI BHI CHUDWATE HUE AWAZ RECORD KARKE SUNATE HO PAR SUAR KE BHOSADE JAB HATANA HOTA HAI TAB APNI MAA KE BHOSDE JHUS JATE HO

I HAVE TRIED EVERYTHING GIVEN AS SOLUTION ON INTERNET AS NOTHING IS GIVEN ON CELLONE.IN OR EITHER BSNLIN OR SOMETHING MUCK THAN THAT,

DONT TRY TO SEND MSG ON 56700, 567 (sale madar chod 2 rupaiye bhi kat lete hai tone hatana toh dur)

calling ON [protected] IS ALSO WORTHLESS, un MAA KE LAUDO SE JAYDA AAPKO ATA HOGA

AUR 123 MILEGA NAHI, US PAR MAA CHUD RAHI HOTI HAI GRAHAK SEVA PRATINIDHI KI

AREeeeee MADAR CHODO, BEHEN KE LAUDO,

JAB CALLER TUNE LAGWANI HOTI HAI TAB TOH APNI MAA KI BHI CHUDWATE HUE AWAZ RECORD KARKE SUNATE HO PAR SUAR KE BHOSADE JAB HATANA HOTA HAI TAB APNI MAA KE BHOSDE JHUS JATE HO

I HAVE TRIED EVERYTHING GIVEN AS SOLUTION ON INTERNET AS NOTHING IS GIVEN ON CELLONE.IN OR EITHER BSNLIN OR SOMETHING MUCK THAN THAT,

DONT TRY TO SEND MSG ON 56700, 567 (sale madar chod 2 rupaiye bhi kat lete hai tone hatana toh dur)

calling ON [protected] IS ALSO WORTHLESS, un MAA KE LAUDO SE JAYDA AAPKO ATA HOGA

AUR 123 MILEGA NAHI, US PAR MAA CHUD RAHI HOTI HAI GRAHAK SEVA PRATINIDHI KI

AREeeeee MADAR CHODO, BEHEN KE LAUDO,

JAB CALLER TUNE LAGWANI HOTI HAI TAB TOH APNI MAA KI BHI CHUDWATE HUE AWAZ RECORD KARKE SUNATE HO PAR SUAR KE BHOSADE JAB HATANA HOTA HAI TAB APNI MAA KE BHOSDE JHUS JATE HO

I HAVE TRIED EVERYTHING GIVEN AS SOLUTION ON INTERNET AS NOTHING IS GIVEN ON CELLONE.IN OR EITHER BSNLIN OR SOMETHING MUCK THAN THAT,

DONT TRY TO SEND MSG ON 56700, 567 (sale madar chod 2 rupaiye bhi kat lete hai tone hatana toh dur)

calling ON [protected] IS ALSO WORTHLESS, un MAA KE LAUDO SE JAYDA AAPKO ATA HOGA

AUR 123 MILEGA NAHI, US PAR MAA CHUD RAHI HOTI HAI GRAHAK SEVA PRATINIDHI KI

Pls Sir My Brothers Name Is Datta He Leave In Satara, Maharastra, His Hello Tune is Remov

I am using the bsnl mobile [protected] since 5 years. This is a pre-paid facility. validity of the number is july, 09. I got two massages from 56700 saying <you have been charged rs 12/- and rs 25/- respectivily for bsnl tunes>in Feb, 09 and again rs. 10/- is deducted for same reason. I do not know what tunes and why it is being charged. i have not made any request also therefore total ammount of rs.37/-+10/- may please be reversed to [protected]. Pl. do not deduct any money from my balance in future. This is not a good apractice of charging for bsnl tune without getting a request from customer.pl. stop doing such thing.

Amit kumar singh
H No 19-83/70
Chandrapuri colony Kapra po-ECIL
Hyderabad-500062

sir,
i'm garima
i want to change my hello tune because your company is subscrib me to rong hello tune. so i request to u please change my hello tune emadiatly.
i want to subsribe the song-genda ful(delhi 6) song code is-BT 114763.
for this i'm thanksful to you
my cell no is- [protected]

remove dial tone
sir, i m R.S.Govindasamy, (+91 [protected]) plz get my dial tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.

thanks

R.S.Govindasamy,
Tirupur -641687
mobile no.(+91 [protected]) bsnl cellone postpaid

I am unable to deacivate my dialer tone from my prepaid BSNL mobile [protected], pl do it for me.
Your customer service is always out of reach.

Thanks
Agni

dear sir, i m using bsnl "lifetime prepaid sim" but it is very costly so now i will change my plan "Lifetime 2 General" plan. plz help me

Dear Sir

My Prepaid Cellone Excel mobile no.[protected]. I have received SMS (like this :- You have been charged Rs.12 for your BSNL Tunes request) from no.56700 on 25/3/09, 23:32:47 (message centre [protected]) and one more SMS also like this :- Dear Subscriber you have been charges Rs.25 for ur BSNL tunes. Enjoy the service for the ext 30 days. Ur next bill date is[protected] from no.56700 on 25/3/2009, 23:24:13 (message centre [protected]) WITHOUT MY REQUEST BY ANYMODE. So I am requesting you to cancel this charges Rs.12/- & Rs.25/- and give credit to my account immediately. This is the first time i am receiving this type problem in my past so many years. Really i am very much shocked to see this type problem in my Cellone card. Please do the needful immediately. Thank you very much for your good service.

regards
K.VENKATARAMANAN
CELLONE EXCEL PREPAID CARD
NO.[protected]

my mob no. [protected] pre I want to convert the plan exel student to exel general but your office say that u can't change your plan.

bsnl phone , cellone — non connection to mobiles starting no 9

Dear Sir,

It is now becoming a common problem dailing cells starting no 9 or91 from bsnl phone or cell.
This problem has started from the recent past when bsnl has started
new dailing changes .
I just want to know what is the solution for this problem.

Thanking You,
Yours Faithfully,
Binita

plz detune ma caller tune (no .. [protected])

Dear Sir,
I am BSL Narayana Reddy, I am using BSNL prepaid number more than 5 Years.
recently i am getting some messages and for each messages around 7+ rupees are deducting from my account. Please block all those messages unwanted messsges. Thanks in advance.
For any clarification please call me in the following number.
my cell no is- [protected].

Regards
BSL

Respected sir,
i have a request to you to that can you suggest me how to cancel the present ringtone in my mobile.
its very necessary .
your's faithfully
thajuna

Hi, I am using BSNL prepaid cell phone, the caller tune was assigned to the number even without our request. I wanted to have it removed. Please do the needful. [protected]

i am unable to contact customer care
How can know my Per paid sim validity through internet.

sri/ mam
i have one problem i want to know the location of one no.[protected]

bcz this person has taken my 50, 000 rs and ran away
so it is my humble request to u to help me pls
i will be highlt oblight to u



thanks

my cell no. [protected]. i m use the internet. customer care not send setting

SIR MY MOBILE NO IS [protected].
I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE call from no [protected] TO activate devotional service. I just received the call and than press key 2 by mistake. The islam devotional service has activate in my mobile and Rs. 20 deduct from my account. afteR THAT I CONTACTED TO COSTUMER CARE FOR UNSUBCRIBES THE SERVICE. THEY TOLD US USE TEXT UNSUB DEVOTIONAL SERVICE AND SEND IT TO 12630019 OR 12630032 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED LOT OF TIME. I ALSO SEND THE MESSAGE TO HELP CENTRE (UNSUB TO 56505) IT SAYS THE MESSAGE IS INVALID. THEREFORE I REQUEST U TO KINDLY GET IT DEACITIVATED THIS DEVOTIONAL SERVICE FROM MY MOBILE AS SOON AND INFORM ME BY MOBILE NO [protected].
THANKS
AJAY
CUSTOMER

SIR MY MOBILE NO IS [protected].
I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE call from no [protected] TO activate devotional service. I just received the call and than press key 2 by mistake. The islam devotional service has activate in my mobile and Rs. 20 deduct from my account. afteR THAT I CONTACTED TO COSTUMER CARE FOR UNSUBCRIBES THE SERVICE. THEY TOLD US USE TEXT UNSUB DEVOTIONAL SERVICE AND SEND IT TO 12630019 OR 12630032 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED LOT OF TIME. I ALSO SEND THE MESSAGE TO HELP CENTRE (UNSUB TO 56505) IT SAYS THE MESSAGE IS INVALID. THEREFORE I REQUEST U TO KINDLY GET IT DEACITIVATED THIS DEVOTIONAL SERVICE FROM MY MOBILE AS SOON AND INFORM ME BY MOBILE NO [protected].
THANKS
AJAY
CUSTOMER

My mobile number is +91 [protected]. I received the same message from 12630019, on Jan 10th 2009, that I have been "Successfully" charged 19/- for unwanted Radio Service.. that too without my concern. Atleast I did not expect this kind of cheap tactics by Public sector company like BSNL. From then I have been charged 19/- each month (i.e., Rs. 114/- till June 2009).
When I contacted the customer service center regarding this issue, they give me a reply that, I pressed some buttons while talking to somebody and that’s the reason for enabling the Radio Service... Ridiculous...
Dear BSNL, Even if any type of such arrangement is there in your system, it is your minimum responsibility to send a request to me for confirming weather this facility enable or not.
Further whatever procedure they gave to unsubscribe from this scheme simply did not work. So, I here by request the concerned authority to take action against such schemes and refund my Rs 114/- talk time.

Vinod Kumar B G
94802580

SIR MY MOBILE NO IS [protected](Post Paid Connection)
I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE call from no [protected] TO activate devotional service. I just received the call and than press key 2 by mistake. The islam devotional service has activate in my mobile and Rs. 20 deduct from my account. afteR THAT I CONTACTED TO COSTUMER CARE FOR UNSUBCRIBES THE SERVICE. THEY TOLD US USE TEXT UNSUB DEVOTIONAL SERVICE AND SEND IT TO 12630019 OR 12630032 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED LOT OF TIME. I ALSO SEND THE MESSAGE TO HELP CENTRE (UNSUB TO 56505) IT SAYS THE MESSAGE IS INVALID. THEREFORE I REQUEST U TO KINDLY GET IT DEACITIVATED THIS DEVOTIONAL SERVICE FROM MY MOBILE AS SOON AND INFORM ME BY MOBILE NO [protected].
THANKS
Tarun Vashishth
CUSTOMER

SIR,
MY MOBILE NO IS [protected] (PREPAID CONNECTION)
I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE CALL FROM NO [protected] TO ACTIVATE DEVOTIONAL SERVICE. I JUST RECEIVED THE CALL AND THAN PRESS KEY 2 FOR UNSUBSCRIBE. BUT STILL THE ISLAM DEVOTIONAL SERVICE HAS ACTIVATED ON MY MOBILE AND RS. 20 DEDUCT FROM MY ACCOUNT.
AFTER THAT I CONTACTED SEVERAL TIMES TO COSTUMER CARE FOR UNSUBCRIBE THE SERVICE. THEY TOLD US USE TEXT UNSUB DEVOTIONAL SERVICE /call the nos. AND SEND IT TO 12630019 OR 12630032 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED LOT OF TIME. I ALSO SEND THE MESSAGE TO HELP CENTRE (UNSUB TO 56505) IT SAYS THE MESSAGE IS INVALID.
i have expeded more than 40 rupeees to deactivate it, after calling the given nos. by the customer care.

THEREFORE I REQUEST U TO KINDLY GET IT DEACITIVATE THIS DEVOTIONAL SERVICE FROM MY MOBILE AS SOON AS POSSIBLE AND INFORM ME, MOBILE NO [protected].

THANKS
Dr NIKHIL RASTOGI

CUSTOMER

[protected]

Moradabad
UP West

please let me know how i can convert my bsnl prepaid connection to a bsnl lifetime or anant connection.

The islam devotional messages service from 1255020 has also been activated in my bsnl pre-paid mobile and Rs. 20 deduct from my account. Please help me how to unsubscribe.
With regards

How I can unsubscribe islamic devotional service.

sir,
I recharged my no. [protected] o 12th july by Rs. 103 and converted plan from SARAL ANNANT to DOSTI . After checking my account status I sent sms to 53733, at that moment I have not get any response from there . when I called cus. care, a gentleman recevied my call, he told me that generallay we start the service within 48hrs., if there is not any problem . from 16th to18th july I talked to free on which I want DOSTI, but on monday 20th july when I called that number, my balance deduted .I called cus, care, a mam recived call, she told me you are not registered . she took my request mannuly after till now there is no activation on my number .I do not know what should I do.

BSNL the worst and bad service provider in India, may be in WORLD also. Every employee of BSNL is very lazy . They will be shoted in front of public for their negligence .

Sir/Madam,

My mobile number [protected], by mistake i got validity of one year...but in real i want this validty only for 45 days...You are therefore requested if there is any provision to cancel one year validity so i can make it for 45 days... pl send ur answer as early as possible. thanks

Remove CALLER TUNE
sir, i m lalit, (+91 [protected], bsnl cellone prepaid ) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

Sir, my mobile number is [protected] I got activated your bsnl [protected] devotional service activate please deactivate it.

please deactivate caller tune in my post paid connection having number [protected].

sir,

I am kumaran. My prepaid bsnl No is [protected]. Please remove my caller tune. Thank you

Please deactivate the caller tune from my mobile no

Please deactivate the caller tune from my mobile no [protected]

I AM SABEER TP BACKER
Kindley deactivate the caller tune from my mobile no [protected]

I am dr v. k. singh.i have kept dailer tone for my phone.but my account is being reduced 25rs!! i cant bear the amount please deactivate the dailer tune for the my phone.my phone number is [protected].thanking you

sir, i am Navya ([protected]). I am using students suvida plane. i had actived a ring tone on[protected] in my mobile.i am unable to deactivate my dialler tone from my prepaid BSNL mobile. i therefore request u to kindly get it deactivated for me. ur customer care service is always out of reach.

Islamic devotional messages has been activated in my no. M cell no. is [protected] I have called several times to the customer care to deactivate the service but all the information they have given were wrong.When I told that the information is wrong they cut my phone.


Thanks & Regards,
Abhishek Sutradhar

Dear Sir/ Madam
I am using a cellone prepaid connection, my mobile number is [protected].( Dhanbad Jharkhand) i therefore request u to kindly get it deactivated for me.
I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE MESSAGE FROM DEVOTIONAL SERVICE TO ISLAMIC MESSAGE. I HAVE SEND A MESSAGE, BUT THEY HAVE NOT ASK ME MY CHOICE & DEDUCT RS 20/- & MESSAGE YOUR SERVICE ACTIVATE. THAN I RING A BSNL CUSTOMER CARE CENTRE -123, I HV NOT RECD SATISFACTORY ANSWER, U R HELP DESK SUPPORT TELL ME TO DIAL 56700 TO UNSUBCRIBES OR 12630019 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED. I CALLED MANY TIMES. I THEREFORE REQUEST U TO KINDLY GET IT DEACITIVATED FOR ME. THANKS, YOUR'S --CUSTOMER

my general plane change to life time plane what is way...

Dear Sir/Madam,
This is to inform you that I requested several times to your customer care to remove dialer tone but the request is still not processed. They deduct the amount without informing me.

Please remove dialer tone from [protected] owner's name Saurabh Misra.

Thanks & Regards,
Saurabh Misra

Sir, my phone reads defective sim card although one hour earlier it was working fine.i am at crossroads as what to do as all my contact details were there.my number is [protected]

My cell phone number is [protected]. I updated my prepaid account with 400 days validity voucher. I got valdity up to may 2010. But I had again updated by Rs 49.00 for 0.49/call, but you change my validity period by reducing about 06 month ie. 16 Jan 2010. Please let me know Why it is so?

To unsubscibe from devotional alarms facility
1 please dial 1255536
2 choose catagory (hindu, crischan, muslim etc)
3 select time
4 listen annauncement up to unsubscribe option 9
5 select unsubscribe option 9
6 confirm by press 1
than you will be unsubscribe from devotional facility.

sir,
i eceived a service message and by mistake retrive it it subscribed some service named MOBILE INVESTOR now customer care executives are not telling the proper way to unsubscribe it.
i had send request for DND in November 2009 but it had not activated till now

thank you!
ankit kr. pandey
gorakhpur
[protected]

deacivate my dialer tone from my prepaid BSNL mobile, pl do it for me.
mobile no:[protected] & [protected]

sir my exess amount is deducted so i want to just remove my dialet tone but i m unable to do so plzzzz help

dear sir/mam i am using bsnl service since 1 year it was a good service i am saticfy u r service.but still i am facing out going probleam in particulare no series wich is start from 80052 or all no of
800 series since two month i am lunched complaint many time in call center but probleam is not sortout so plz resolved my probleam



manoj kumar dehradun uttrakhand
my no is [protected]

I am from Andaman and Nicobar Islands. I am using BSNL prepaid connection mobile No. [protected] I subscribed for BSNL caller tunes 4 days back by dialling 56700 and the amount has been deducted from my account Rs.12/- for song and Rs.28/- as subscription for one month. But for the caller its still rining instead of playing song. Please do the needful.

V. Hamza

I am unable to deacivate me dialer tone from my prepaid BSNL mobile, pl do it for me.
Your customer service is always out of reach.

cell no : [protected]

sir,
this is mandava venkateswara rao.recently dialled tone activated on my bsnl sim([protected]) without my permission.iam trying to call bsnl customer care but its not connected.so kindly deactivate the dialled tone

thanking u

regards
mandava venkateswra rao
[protected]

Deactivate BSNL ring tone
Sir/madam
Please deactivate BSNL tune of mobile No [protected] and daily Rs.1Ruppe charges ple deactivate

Samsung — I am not able to disable the alert sound

Hello sir,

I am using samsung metro 3310 mobile. The mosile is good. Now, I want to know how to turn of the alert sound that is coming after any call or any message with the balance information. How can we disable that sound???

It would be great if You help me in this issue.

I am using bsnl cellone jaipur [protected], I was charged for ADL 7 service without my consent with a remark that to unsubscribe send unsb ADL 7 to 54334, received massage back that request captured and will be disconnected soon . received massage after one month that service will be renewed and to unsubscribe send unsb ADL 7 to 54334 . sent massage again. but again the service was renewed arbitrarily. bsnl to refund amount charged, cost of sms sent along with compensation for mental disturbance immediately. non refund will force to proceed for legal action on the cost of bsnl

79707

incoming call detail - req.

I want the incoming calls statement for my cell no.[protected] from 07/10/2013 to13/10/2013. Pl.help me.

cutting money for follo

KINDLY UNSCUSBSCRIBE THE FOLLO UNAUTHORIZEID DEDUCATION AND SMS SERVICE PROVIDEDE BY HTTP/ WAP INDIATIMES .COM FOLLOOPRX /FOLLOBSNLDA.

Phone Lost

Please deactivate my number [protected] effective immediately, i lost my phone this morning.

Not receiving mobile phone bills

I have not been receiving mobil phone bills for last 2 months for Mobile Number [protected] on the changed address request submitted in October

Request for PUK number

Sim card no.[protected] please sent PUK no. to [protected]@rediffmail.com

REQUISITION FOR CALL HISTORY OF MY PREPAID MOBILE 9481039980

Dear Sir/ madam, Kindly provide me the call history of my bsnl prepaid mobile number [protected] to my registered email address : [protected]@yahoo.co.in. from period 1st Oct 2013 up to 17'th February 2014.

Sir,
I am S. Maria amalraj, from Virudhunagar, Tamilnadu. Almost two months (deposit paid on April 3rd, 2012) I am waiting for Land line connection in my home;But not yet given.I have complained about this to BSNL office for twice already. But there is no response. Kindly give immediate land line connection to us.
Thank you.

Hello,

I am Hemant Bachhav to applied the BSNL Broadband internet connection from 14th march 2008 but still not coming. Actually engineers already told me your connection coming within 1 months but nobody take care. After that i called to engineers but they told me your connection will be coming 2-3 months.
It is not fare for your service. Very poor service, nobody proper response.
Please give me urgent internet connection. I am really worry to your service.

Applied Date : 14-March-2008
Phone number :[protected]
Plan : 250+49 (Home plan).
Name : Mr. Hemant Bachhav
Address : Flat no.6, Punchawati appt. Near Suman petrol pump, Rane Nagar, Nashik-422009.

I need really urgent. I am already waiting internet before 2 months
Waiting for your reply.

Hello
Name : Hemant Bachhav
Address : Rane nagar, Nashik-422009.
Ph.: 2374279

I have taken the plan 250 (Telephone + Broadband internet)
Telephone line and instrument got installed on 14th march and BSNL officer said that Broadband Net will get connect within 1 Month
but up till now BB connection is not available at my home
recently i called bsnl engineers for the status but nobody gave me proper reply and they said net will come after 2-3 months
i m sufferring due to this

Thanx
Hemant Bachhav
[protected]

worst internet connection in chennai, more than month i dont have connection itself i given number of call s no response. in past three months nesrly 50 calls made to customer care . better they can close give it to private sector.

I had been using BSNL telephone since 2000 and we got the Broadband connection recently under Home 500c plan. My phone number is[protected]. I returned the modem to the concern authority and submitted a covering letter to Madhavaram Exchange, Chennai as I got my own modem purchased and hence requested for refund on Security Deposit. I received my monthly bill amount for the month of September 2008. I had few clarifications regarding my bill amount, since there was an excess amount charged. So I called[protected] around 2.25PM on 23/08/208 thinking I would get my doubts clarified by BSNL personal. But my bad luck, one lady picked up the phone and never gave proper details regarding the bill amount. She was UNPROFFESSIONAL and VERY RUDE to me. Finally I decided that I am not going to get any help from her and eventually when asked for the name, she said her name was SOUNDARI, Accounts Officer. She hung up the call before I could complete my conversation. I am really astonished by the service which I received from an Accounts Officer. It made me feel bad as this was a frustating experience which I never had through out my life time. I am not interested and have to think about continuing my relationship with BSNL Service.

Ohhhhhh...BSNL has the worst customer services in the whole word...even not only phone (i m telling my real experience)..i[censored] meet them personaly at their office they guys don, t reply u..they just say go to website and findout details...i think really they don't know or they are not able to their job..."salo kamino ko kuch aata hei nahi haram ke paise dus rahe hein..."

I have a more addition to the comments that BSNL call logging system is also very poor. Because the Call centre number is never accessible and if you call on 1500, sampark then they will receive the call by automated answering system and give you a call log number but after that what happens god knows. They don't have any helpdesk person to talk over phone so that I could clarify my problem & take help online. I think if BSNL improve in this area, so they may reduce the call solving problem and in many cases they might not have to attend the customer place to solve the problem.

Dear Sir.

I have internet broadband connection but wire less access its not working in my laptop. Kindly do the need full.


Model No : WA3002GA
mac aDD : 00 : 1B : 57 : F0 : F1 : E5
S/No : DNA-A211UB1AD[protected]

bsnl Consumer No : [protected]

Address is : Aakkash Builders
#28-A, Bharath Street
Srinivasa Nagar
Balaiyah Garden
Madipakkam, Chennai - 91

Tel :[protected]
Cell :[protected]

www.efateh.com

worst service i have ever seen.
i am from pune. i wanted broadband connection.
i visited the nearby bsnl centre of my area.i.e. vadgaon-sheri, pune14.
i asked them why i can't get bsnl broadband connection.
they say things like, the area is not feasible.
my friends have got broadband connection, and they stay just 200meters distance away from my house.
and the officials say, i can't get connection.

the main officer in charge in never in office in office hours.
others speak rudely.
they don't even tell me that when will the area become feasible.
about dozen people in my area want broadband. even the EVDO's are over.

these BSNL PEOPLE ARE NO MORE THAN BLOODSUCKERS.

worthless, people.
'S.

Hey Peeps..

Stop blaming the system alright. Come on give it a break.. Remember BSNL is an India govt run enterprise. They have got Aristocracy running the show. So Shut the [censored] up.

How ever i do apologize for our CSR behavior, that was rather lets say difficult. But it is entirely your fault to cause her to behave like that. Remember she will get her salary even if the BSNL enterprise goes bankrupt. And her husband will get widower pension after she dies of colon cancer.

You see you have to work for money, they dont.. so??? Learn Keep off ! And curse the darn Bast**ds. Let em Rot In hell, and die a miserable death.

Amen.

this is the worst communication centre

these people r not working for the people

i pray to god that u should suffer in ur life badly

MY USAGE IS MUCH MORE WHY????????

BSNL Broadband — Rude response

This is the extention of the previous complaint below:

The BSNL sent the 2 linemen at 12 PM today who are not at all technically sound. They did not able to find out the problem. They asked me to come to BSNL office along with the modem, splitter, cable, etc. That too, not today; On Monday.

I am frustrated with this situation. Why can't the BSNL send a technical staff?

Do I need to cancel the connection as I am paying unnecessarily for last 45 days? Is this the only solution for the BSNL customers?

Please, some respond. Thank you,
Siva Sankar Pilli.
[protected].

[protected][protected][protected][protected][protected][protected][protected]
No solution; No response

I have been using BSNL broadband with landline telephone for an year. When I was living at "A C Guards, Hyderabad", it worked good. In the month of May 2009, we shifted to "KPHB Phase 7" in Hyderabad and I applied phone shifting before we left from the previous location but it took more than 17 days for them to give connection at new location. We were not satisfied but we felt we can do nothing with them. For this, I had to call more than 30 numbers as the customer care people kept on giving different numbers to contact different people. Some more numbers did not answer.. When giving the connection, the BSNL technical people demanded some bribe even though they knew that I was not working anywhere. One of the technical persons children are earning more than 30K every month and himself earns a lot as it is BSNL job. I felt ashamed on behalf of him.

After installing the connection, the real problems started. They do not neglect to charge for the services but they neglect customers problems. The broadband never worked well after that day and it continuous.. I called up customer care many times and the lineman/technical staff closes the complaint without letting me know whether they did something or not. Again, when I contact customer care, they give me another complaint number. The complaint numbers are 44829, 44953, 45713. My telephone number is[protected]. Each time, I contacted the Lineman also on his WLL number,[protected]. He gave me one more number of some Mr.Murali [protected]. He never answered the phone for the last 15 days. Today, by luck or good fate, I got his call back. He replied very rash. He just said that the telephone lines in this area are not good and they are not going to change. So, he suggested me to take WLL phone with 144 kbps speed. It was not actually a suggestion; just like an order. He did not take any word from me and disconnected. I am getting mad with these people and their services.

Is it the way should BSNL consumers should expect from BSNL staff?

Please, please, please take action to let me enjoy the service properly and give some value to my money.

the people at the customer care service are very rude and behave in an indecent manner, whenever i made a call to them they will just pick up the call and end it at once.

BSNL has the worst call center people, I think when they interview they take only waste people from Bangalore

Usless telling about them, they will never change

Sir, it is surprising that no response is there to attend the bsnl mobile tower, which is situated at Panchapatmali Bauxite mine. the tower is down since last 4 days, and this type of no signal complains are very common at the mine The communication depends mostly on bsnl signal at this place. We work in Nalco a public sector undertaking, and in the present day communication age, we feel are at the mercy of bsnl officials to attend such complains,
Most importantly the root cause of the irregularity in signal is yet to be established and rectfied. . This causes lot of working in convinience. Can I expect a suitable solution.
Please note that lot of revenue is generated to bsnl by Nalco.
LMPatnaik Dy. Gm (electrical)
NALCO, mine Damanjodi. ( Koraput )
Phone No. 268005.

no, BSNL phone hi tha ka ti lo hrim Airtel hi atha ber

Bsnl customer care employees nor the officials, ssas also have no idea whenever the landline or internet fails. They have no info about the issue. This is very strange, are they really working or its just like a vacation for them to come to work at bsnl. I face this problem every month, landline goes dead and internet doesnt work. The most negligent customer care service and the most non-courteous, negligent employees.

BSNL — BSNL Customer Care only for Personal

Looks like BSNL customer care no.s are available only for personal use of its employees and not for general public. When you call up these numbers some time it says that line is busy with conversation. Again if you call back it rings and no one response. Looks like only its own employees will be using it for making personal calls and not for public. This is really true for banaswadi customer care bangalore. 25421100. There is already more number of complaints on this area of division.

Anybody cares for this?

bsnl home 500C — weak customer care replies

Respected sir/madam,
A very gud morning. am using BSNL Broandband home plan 250 by the last month.Land line no. is[protected].On 30th oct, i requested bsnl to change my plan as home combo 500C. They told that the plan will changed within 3 days. On 4th nov, i make a call to customer care(ph:1500)at 8.30pm, they replied me that, your plan has been sucessfully changed, you can avail 2am to 8am free browsing and 175 free calls per month. since i feel happy and wake up 5th morning and browse the net. On the next day when i saw my usage details am shocked. because the browsed details in free time has been included in the usage chart. its nearly 400MB.
When i call the customer care(1500) on 05/11/2009(12.30pm), they replied that till now the request for plan change has been not yet processed.
When i call the customer care(1500) on 05/11/2009(05.15pm), they replied that the request for plan change has been processed.
like this simultaneously i got the different replies. i feel very bad on this. BSNL- A Well developed service in INDIA.?
For the usage am inneed to pay the extra amount which is nearly 400RS. but am unable to pay such amount. Its the fault of customer care and not mine.
I kindly requested you to take action as soon as possible.Awaiting for your kind reply. hope you will make favour for me.


Thanking you,

yours faithfully,
G.Chiranjeevi

BSNL Broadband — behaviour of official

I have received BB bill for month Oct 09, in which they give me excess charges. I complain to all official but no body response me. One day I meet to DGM (finance) he is a nice person he entertain my complain .he immodestly correct my bill and write actual amount on bill as well as counter file I deposit the same. But next month the BSNL official again gives excess bill and denies the correction of his DGM.

sir,
i am using this connection. idon't know which plan it is. so i want to know which palan or tharif i am using... can you help me...

i am using BSNL BROADBAND for the past 3years...but now i cant access my portal account id...i need a solution#
help needed!!!

Dear Sir,

Our BB plan 700 we have changed 3300 for the month of Jan-10, but still they haven't changed our plan & generated the bill with old plan (700). We have given complain ameerpet exchange on 26-02-10 at SDO & AO division till there is no respond.

Kindly let me know the status immediately.

Our Telephone No.[protected]

Standard Laboratories & Traders
Jeedimetla Hyderabad

BSNL — POOR RESPONSE & RUDE BEHAVIOUR

ON 13/06/2010 AT ABOUT 6 PM & 6.30 PM BSNL CUSTOMER CARE REPRENSTATIVES BEHAVE RUDELY & DESPITE MY SEVERAL REQUESTS THEY DIDNY LODGE MY COMPLAINT . WHY BSNL IS HAVING SUCH TYPE OF REPRESENTATIVE IN CUSTOMER CARE DEPARTMENT. THEY ALWAYS PUT IN HOLD SAYING ALL EXECUTIVES ARE BUSY. WHY NOT THEY CONTACT TO CUSTOMER ON BACK, AS PER BSNL POLICY.

YOU CAN LOGE YOUR COMPLAIN HERE. NO NEED TO GO TO BSNL OFFICE IN THERE HOT LINE NUMBERS.PLEASE CHECK. THEY HAVE CONSUMER GRIEVANCES REDRESSAL CELL
http://bsnl.co.in/pg/pg1.htm

cool care enterprises — bsnl broadband not working

our bsnl broad band not working
[protected] and i give the request for changing the bill plan last month but no action no repaly, pls help us.

BSNL Broadband — The people don't give proper info.

I have launched a complaint because my phone is dead. It was due to an overdue bill which i settled immediately. Ever since the people who took down my complaint keep divertingme to new numbers and never give the correct information. They promise that it would be attended within 24 hours but it has been 3 days. They do not even bother to follow up.

After calling various people i got the number of Mr. Shetty who is supposedly the line manager of the area. Even he was clueless about the issue and said that the problem would be resolved the same day. After that when i have tried to reach them to ask the progress they say eveyone is in the meeting.

I availed bsnl broadband connection from Chennai Madipakkam about six months back. It took three months for me to get my land line through after getting the broad band connection. Moreover every month the service will go at least for one week, there wont be any response from the exchange immediately every thing will happen at their will and pleasure as if they are providing a free service. Of late in February 2013 I exercised three breakdowns and the latest is on[protected] which complaint id is:[protected] dtd.[protected], no action till date. The previous complaint was on[protected] which ID was:[protected]. It is very difficult to meet any authority to explain my complaint personally. If any customer oriented bsnl authority sees this mail request to do something to give trouble free service to me since I am paying for the dead service, this is only a desire since I cannot expect service from any government department.
Sreenarayanan.

Bsnl customer care staffs are very rude they even tease us when we ask some plan change which is correctly mentioned in the website. I just want to know how can I identify the person whom I talk and whom shall I complain about this incidents. These staffs are really worse than coolies. Somebody has to taken severe action against them. We couldn't identify the person whom we r taking at the other end. So I can I lodge complaints. Give me a favourable reply

i am Aravind Pillai, working in UAE as an Engineer, my hom-exchange pulamon. KOttarakara, near kollam, kerala. im my hom from last 3monts phone having repeated proublems. my parents repetedly informed diffent officers for this purpusesin exchange, but 2 or 3 tims lineman is came and checked, they collect money and went, angin aftr 5dyz same proublem. now also same proublem. means on last 6dyz we dont hav land line connection,
til now nobody is came .so iam planing to report this issue to central telecom minister, because my parents, both are patients alone there, i cant call them daily. if something will happen, how i can? so hope you will consiedr as a serioues matter and will do something early as far as possible.
thanking you
Aravind pillai
my hom no.[protected]
aluvila veedu, kottarakara.

bsnl the worst service provider and fooling customers i[censored] thinking to purchase a bsnl connection plz don't other wise u can lost your mentel control i broke my landline because in every 10 sec server going down no serv in mobile no serv in landline no customer care nothing i hate bsnl punch line is bsnl wort hai mere liye

BSNL Services — IRRESPONSIBLE FUNCTIONING

I'm one of the customer of BSNL SERVICES and I transformed from 2G to 3G network before 1 month but I could not have a 3G signal,and when I called to the CUSTOMER CARE it hardly connects.I request you HIGHNESS to take the necessary action for the very reason to improve the Services of the Govt. Department.,and to buill a better INDIA..Hope your Majesty take the necessary action against this type of irresponsible functions..

BSNL — No youngsters there

All old people in bsnl ...........cannot even understand what we are saying..............Appoint some young people and why internet plans are expensive????.........They do not cost much in foreign countries................WHY????.............IF there are youngsters BSNL will be the outstanding..........

BSNL — BSNL broadband- irresponsible actions from bsnl

I am writing this letter with extreme disappointment on the actions of our great BSNL officers. I have submitted an application for BSNL broadband connection on 28th December 2011 to Oachira exchange. But due to lack of sincerity towards the responsibilities of BSNL officers, we are still NOT connected to the internet world.

From Oachira exchange, they have sent a technician to my house couple of times to setup the connection. It was not so easy for him to establish the connection due to some error. As per his opinion we bought a new modem after 3 weeks of try. But the technician did not turn up for configuring the connection and hesitated to give us the user name and password when I called them to Oachira office.
Then we have decided to go further a “level up” to report it and tried to contact BSNL Kollam office. It was also a useless try. They did not pick up the phone despite of 3-4 times of dialing. The phone nos are [protected] and [protected]. You can test it if you want.

In the mean time our land line phone got faulty as usual. My father made a visit to the local exchange (Oachira) to report this problem on 30th January 2012. They have given zero response for this issue. We made a complaint through “call 198” but received no help from BSNL.
We always make sure that the monthly rental payment is made in time to BSNL for their land phone service. Are they not valuing the money which we are earning?

Now in effect, we neither have land phone connection nor have broad band.

Details:
Subscriber name: Khadeeja.
Consumer ID: [protected]
Land phone No: [protected]
Exchange: Oachira (Kollam DT)

I am Suhrit Dutta, working as developer. This month I need unlimited plan as for I apply it in the first week of this month but it has no work on my request. This month is now to gone. What Bustard people works in BSNL, Nobody give me right information in a right way.
They told we have a problem but my word if you can't solve it so give your resignation. Your fault I can't bare. This will not fare.

So I will not give any money if it comes to much as my exception due to your late in work.

My rest no[protected]
Barasat, barbaria

BSNL — Noise while talking over a call

Hi

The telephone number is 28476797.Since 2 days there is a disturbing noise while talking over the call.Please rectify the problem in the telephone line as soon as possible.

Thanks
Vani

BSNL Wani — Deposit of landline phone

Phone No-289304
Circlle : Wani

I was returned landline phone in the month of sep-08, but still depost is not received from your office.

hi
sir plz solv my problem before one month very disturbance in phone line no. is[protected]
plz solv this prob. as soon as

My telephone number[protected] is not working for more than a month.I request your immediate action to rectify the defect.

bsnl outgoing bill for june2008. Phone No [protected]

Dear Sir/Madam,

My no is [protected].I applied for BSNL landline and broadband in BSNL mela held on 20th september 2008.
After that no one visited/called us for any landline installation.
After repeated visits, someone came and put the landline on 7th October 2008.But while during an incoming call, phone
will not ring and the call will get tripped
Since 7th october i have done repeated visits asking the BSNL people to correct the defect.I am told today they will
fix it but till today it has not been fixed.
I have visited BSNL Indranagar office so many times but of no use.

Even installing the broadband also they haven't yet initiated.
I request you to do the needful.

Regards,
Mala.

Sir,

This is regarding a complaint which i have already submitted to you about the disturbance and problems I am facing with the landline connection number[protected], I am hearing noise and disturbing sounds while making calls, facing problem with the instrument of which we have alredy made complaint many times. so please change the instrument and provide us with new called id instrument. we are using this connection since last ten years. I already registered this complaint in raipur exchange, And I have missed so many important calls. Please consider this as urgent and try to solve this problem soon.

manoj kumar gupta
[protected]
[protected]
[protected]

BSNL Landline — noise in phone since long

sir, my landline phone no. 2356230 is so noisy that it is not possible to hear. The problem is continuing sinse last 4 months.I am lodging complaint on198 every 3rd day.Everyday at least 3times it is asked by BSNL if phone is o.k. Everytime my reply is NO it is still noisy. And THEY TREAT IT AS IT IS ALRIGHT. Again a fresh complaint is lodged.This can be verified from the computerised record of complaints.I am thinking to surrender it. I want my rental for the last 4 months back. V C MITAL 104 MANAS ENCLAVE, INDIRANAGAR, LUCKNOW

we have been facing the problem of noice while talking in the phone. its the problem due to the improper connection of land l.ine fixing and cable fault. so plz rectify our problem so that we can use it in an efficient way.
thanking u sir.

my land line number is[protected], our problem is that when ever anyone used to call us its saying out order, some times call may disconnect, very disturbing thing is the noice and its very difiicult to get the line..my brother and sister is in north they all saying its very difficult to get the line..thrice i complaint..once the authorities came and change the phone still we are facinng the same prob..please do the needfull


thanking you sir

BSNL - Land phone[protected] is Unable to Use.

This is with regarding a complaint which i have already submitted to you about the disturbance and problems I am facing with the landline connection number[protected], I am unable to use this phone from last two months. I am hearing noise and disturbing sounds while making calls. I already registered this complaint in Koheda exchange, I did not receive any feedback from your side for my previous email. And I have missed so many important calls. Please consider this as urgent and try to solve this problem soon.

Sir/ Mam, 14-mar-2010

My Land line number[protected].

My land line connection is not working for last one month, and i have already informed many times at Kachirapalayam BSNL exchange but there is no any response from there. Please solve this problem as soon as possible.

Regards,
S.Palanivel
[protected]

My BSNL landline is dead since 3 days.

My BSNL landline is dead since last 3 days. My phone number is[protected] and 24318658.

I applied for bsnl landline on Aug 27 th. It took them a long time to time even get the work order. Their service is extremly slow.
They do not care about the customers.

karthik

Dear Customer care,

I have shifted my BSNL Land line[protected] connection from Arumbakkam Chennai-600106 to Anna Nagar Chennai-600040, Still the connection has not been perfectly. I have registered a complaint and the number is 85601568.So pls kindly do the need full ASAP.

My Address,
P.Venkatesan
AP-505, J Block, 16th Street
Vagai Colony,
Anna Nagar, Chennai-600040.

Landline Promblem-No dialing tune please check

Landline Promblem-No dialing tune please check[protected]

i hv paid bill for 5 months which is outstanding from may 2009to till date.The May bill is Rs.1386.but they hv credit for only Rs.386 and for two months the bill amount is 0 in their accounts.but i hv the bill for the two like 936 .Please i m confused with the hardcopy bill and their acounts bill rate.please guide me

Hi,

We have landline connection at my home under my mother's name - Saraswathi S[protected]. Before 6months our landline stopped working. We raised complained to our local exchange (Ayarpadi - Attur - Selem). No response from them. we have raised to Attur exchange also. but no response till date. But we are getting bills at each term(once in 2 months) without fail. we are also paying that too.

I dono what to take action on them. I have raised online complaint on BSNL customer service, no response from that also. I dono how this helps. Raising this with some expectations.

Thanks,
Saravanan

Dear sir;
Iam complint from bahrain My land phone conection threemonth cable fault, but now incoming calls only not working outgoing.evry day complaint but not repairing now total five month what can ido.


Malappuram, tirur, kavilakkad.

P.Velayudhan, Tel: 256 3057

Dear Sir

We have a BSNL landline connection in Yamuna Nagar. But due to some personel reasons we have disconnected the connection. But now its about five months but we still not get back our security that is about three thousand rupees. The connection is on the name of Mr. Balbir Singh and the telephone no. is[protected]
Please let me know the status. Your quick action should be appreciated.
Please reply as soon as possible.

Regards
Neeraj Kamboj

Dear Sir,

My company shifted Balakam pet area. our phone Number:23814959
our customer id:[protected] & account Number :[protected]
No connection in our office. (phone transfer or not)

Please let me know the status. Your quick action should be appreciated.
Please reply as soon as possible.


Regards
Narendra
ph no:[protected]

BSNL, Bangalore — Faulty Telephone line- 80 26713897

Dear Sir,
Our telephone line[protected] has been dead for the past 4 days. I am unable to lodge a complaint on your website or through telephone. Could you please look into the matter the earliest.

Thanking you.

Regards
Gopinath

BSNL, Bangalore — mileading advertisment

i recieved a SMS on my mobile no [protected] on 5 Feb 2009 that 25% exta talk time is available on recharge of 500, 1000, 2000 and 3000 denomanation till 20 feb 2009. Thus amount that should be credited should be 625, 1250, 2500 and 3750. I recharged my moblie on the 13 feb 2009 with 1124 recharge coupon but instead of getting 1250 as talk value i got 1125 only. On asking customer care no one was able to anwer my query and i was told that the value recharged is correct. However other schemes for recharge were getting 25 % extra talk value. It appears somebody has wrongly calculated 25% of 1000 and the poor public has to suffer. I would have happily recharged for a different amount to get the benifit of 25 %. Also it is come to light that BSNL is charging extra tax on 1124 recharge and only giving 900 as talk value instead of 1000, while in 564 we get talk value 500, 2241 talk value is 2000 and 3373 talk value is 3000. It is felt that BSNL is fooling the people who are recharging for 1124.

BSNL, Bangalore — Drastic decrease in Prepaid mobile balance

Hi
There has been drastic decrease in my prepaid mobile balance. Please send the outgoing and incoming call details from the number - [protected] between 01-Jun-2010 and 17-Jun-2010. Please send it to email id - [protected]@yahoo.com

bsnl dont have that much experience persons for troubleshooting at local end they call to the head office takes your valuable time with no output.

now bsnl required to change all old employees with the new one who have the capabilities and sense.

all the employess currently have no sense, regarding same problen with me they said that i[censored]r phone is working then the line also fine. dont worry...

i think we have to kicked them out from bsnl . they dont understand the router's log, dont understands the what the log file says. they only knows to connect phone only phones...

god dont bless them b'cause we pays for every sec for it and that they dont care about it :(

Respected Sir,
I am N Palani living in Pappireddipatti, Dharmapuri (dist).

I have paid the pending bill amount for my BSNL land Line[protected] on 19th May 2009.
I have got the telephone working on 23May2009. On the same day ( 23-May-2009) I had applied for the broadband connection. But still I have not yet got the connection yet. I have visited the Pappireddipatti
BSNL office and asked if the broadband line has been enabled. But they keep saying that they will do it in the next, but still its not yet done.

Please do the needful. We are badly in need of the broad band connection.

Thanking you
N Palani

BSNL Dataone — UNABLE TO CHECK USAGE OF ACCOUNT

SIR ,
I am unable to check my account ussage of internet since internet connection had given to me . I had made often complaints on number 12678 . my phone no. is[protected]. Please look into the matter as early as possible
yours thanksfully,

MANOJ J. DESAI

BSNL DATAONE — Could not get DataOne Broadband connection since one year

Hi,
I have applied for BSNL broadband (Dataone) one year back and till now I couldnt get the connection. Please do not imagine that I am living in a jungle or something. I am living in a huge apartment complex where areounf 350 aprtments are situated. Also for your kind information, the broadband has been given to BSNL officers living the same apartment complex. I have met several senior officers in the concerned Circle of BSNL. They always say that there is no adequate bandwidth/ some aparatus is supposed to come. Since one year I am hereing the same story.
Unfortunately in this one year Reliance and Airtel have come into the complex and have set up thier operations. I strongly suspect that BSNL officers are not giving new connections only to give more business to AIRTEL and Reliance. I have sent mails to several redressal forums of BSNL but recieved no response from them. I can give my details (phone number etc) if a mail is sent to my address/ a comment is written here.
Balakrishna
Balakrishna

dataone in bsnl — Modem

My error number is 678 and i've complain several times on BSNL office but no body helps me. please tell me how to configure my ADSL router so that i can use my Broadband Service.

BSNL Dataone — workers mischief

do hell with broadband of BSNL .. it not giving good service .. first of all it automatically disconnecting and now i getting the bill which i have not used only ... i upgraded my plan to 500.. from which i must get morning hours free for downloading and browseing but here they still making bill of my startup plan and i getting my bills in 5000 Rs... we complaints once, twice but again same mistake do hell with this connection i am switching to airtel. i suggest u all to do the same ...

BSNL Dataone — no userid & password

hello,
I have still not been given my userid & password by the bsnl dataone & hence not able to check my balance.please help me.

my phone number 2602095 broadband usage details is always changing from high rate to low rate then again the same .. wat is this ?please contact me through my landline 2602095.

I have cancelled my BSNL broadband dataone connection for the telephone number[protected] held on the name of Jayan C J on 26-March 2008. I was using the monthly 900 unlimited plan and had paid a caution deposit of 900 while getting the connection. The SDE in charge at Trivandrum, Pattom unit had said that the caution deposit will be refunded by not including the monthly charges (900/-) for the March bill. But when we received the bill for March we had to pay the monthly charges and no refund was given for the caution deposit. When contacted through my friend (as I am currently in Hyderabad), it was told that you will get the refund through cheque only, which is fine. But now when the next bill came, they are again charging for the April usage also. I just can't understand this attitude from BSNL providers. When we had already cancelled the broadband connection on March (have proof in this regard Acknowledgement No: A159328) why do we need to pay the monthly usage again. Please do the needful. I had contacted several times on this customer contact grievance cell at Trivandrum pattom (No[protected], it keeps on ringing and no one is picking up the phone. I really dont know what this SDE is up to ...Maybe the person is not coming to the office or deliberately not attending the phone. It is high time something is done in this regard.

i have been complaining to bsnl right from may20th that my connection isn't working till today 9th june. Every day they jus ring up and check the ip address and ask if all the modem lights are glowing. One day i lost my temper and asked them to terminate this connection, which made some sr. official to call me up suddenly and that day my net was working & after that it started again. I repeatedly urged them to visit my system and make a check. But none of them came fwd... ( does bsnl people need extra allowance of petrol for visiting their customer's premises).. They send the bill, for my non usage of internet??? good show bsnl... if this is the way u run d show, audience will surely quit it asap...

how we find our account usage

I am holder of BSNL land line[protected] (Aluva exchange).I work for an on-line tutoring company as home tutor.I am unable to take classes now as there is frequent cable complaint. The skype connection often gets cutoff. Repeated complaints to the authorities concerned fails to yield results.If I am unable to pursue this that will be at the risk of 40000/- Rs and the job.

I FORGOT MY USER ID, PASSWORD

Not getting the dataone connection.

my name is T.anitha ph. no 23349052 i have bsnl broad band connection last three days not able to log on for more than 2 hrs in a day internet connection gets disconnected- what is the reason?

Hello sir, I am from Pondicherry.[protected], I have using BSNL-Dataone last 2 months, No Problem at all.. But Now a days when i chk my Usaage, its shows Very Heigh Usage of my downloads, but i didnt download above 200 MB in my Compueter past 5 days, and also shows Uploaded details Above 200mb, i was confused. My account pack is 500c+, 2.5 GB free usage, but now for the 5 days, its shows me i have used 1.5 GB, I dont know wht happed with my computer. Please Help me .sir

Dear Sir/Mam

i Am your Custtumer My Phone No-[protected]

My broadband not working befour 4 days.

So please kindly Check My Conection.

Thanx
Om Mishra
[protected]

BSNL DATAONE — Poor Customer Service

Hello,

I am Latha. I have taken a BSNL Data one connection (500 Combo Plan) some three months back in the name of my brother. First two months i received bill amount of around Rs.500 to 600.But i shocked to see my third month bill as it was gone to around Rs.3750. When i went to BSNL office to inquire about the same, nobody bothered to give me proper explanation as everyone is directing to someone else. All my efforts have gone in vain, so finally decided to change the plan to unlimited one on August 19 and did the same.
My net connection was not working properly after Changed to unlimited plan. I have given so many complaints to their customer service no.1500. But nobody turned up to resolve the issue. Moreover whenever i call their customer service, some song will be going or they put me on hold for long time. One day I got frustrated and called their customer service. One of their executive in the customer service spoke to me very rudely. Then one of the superior there compromised me and gave me divisional officer contact number[protected], whenever I call this number, no one bothered to pick the call.
I am totally unsatisfied with BSNL data one service and quality. Now i decided to take off the connection. But before that I want someone from BSNL to repair the MODEM as I have purchased the same for Rs.2000 from BSNL. My complaint was about not proper working of MODEM for which nobody turned at all. I want either new MODEM or adjust that 2000 in my bill amount as I can't do with that useless MODEM. Please do the needful at the earliest.

Thanks,
Latha

my ph for dataone : [protected] received rs 4500, 11700, 12000, 20000 for plan 125 for month may june july aug . may be 20000 for oct please reply my complain for unlimited bills for using 125 plan urgently

Sir

Internet modem was suppllied one week back and it is get it installed for the last 10 days. We are trying to contact them but no one is lifting the phone. What to do with that instrument and connection? When it is going to be resolved mY phone no is 27564941

Dear Sir.
I registered for a new telephone connection by paying the registration money.
My NAME: H.D.Christopher.
Date of Regn:23.09.06
Recipt No: NLR -630495
Appln No: APP 626453
Regn No: HSR / N – OYT – GNL / 9128 – 000
Plan : General
Date OF Payment: 23.09.06
Demand Note No: 3016192
Now it is more than two years am waiting for the connection. When I approached unit in HSR Lay out, they told that the new lines has to be landline and till now they are lying a new line.
Now when I approached with regard to this, they are telling that the connection is got expired and I need to apply again.

Why? When I did not cancel the connection, how in the world it gets automatically disconnected?
Is it sold to some one? I need the connection immediately.
Am approaching the right of information to find out what happened to my connection?
Pl. solve my problem to get a new connection for which I am waiting for the past two years!! Shame on us that even in two years, we can not give one land line connection!!!
I am going to consumer court to get remedy if my appeal fails to get addressed

UTSTARCOM Modem — broadband usage details

Dear Sir
I am unable to view the broadband usage
since lost one weak. please check up the same
yours
kurgod

Hi,

I have Broadband Connection and Tel number is[protected] since last three months could not get continues connection of internet for the same. I had complained frequently but I could not get any proper answer. Complaints always get closed with out confirmation. If I try to reach the concerned BSNL office, nobody picks up the call or its always buzy or concern person not available.
In day we are trying many more times but nobody is ready to attain our broadband issue (erragadda exchange).

More over, last 20 days my internet completely stopped working(identified ADSL link line problem). And I was logged the complaint but no response. Please find below case numbers for same. always they close this case with out customer confirmation

bsnl complaint numbers
37727 August 9th
39779 August 22nd
39890 August 23rd
44513 September 27th
44658 September 29th
45072 October 3rd

Regards,
GGN

no userid & password
hello,
I have still not been given my userid & password by the bsnl dataone & hence not able to check my balance.please help me.

Sir, I am holder BSNLboardband and my no:[protected].I cant have continues connection, ADSL light goes off after 10-15min in day. Only after 8pm only it is continues but that also until around 10-11. Whenever we invoking a download after the signal is gone we are force to start again. So our download limit cross over and we have pay more than we us.

I have a broadband connection which does not work properly for the last 6 months and when ever i call customer service its the same story " there is some problems in the server and will be rectified tomorrow" its the same story for the last 6 months but the problem did not get addressed till date. horrible f...n customer service

im dilish,
i have taken bsnl broadband 500c plan long back.from past 3 months im having the problem with this, as i lift my telephone receiver and keep my modem is getting restarted...so i gave lots n lots of complaints regarding this to 1500 toll free number...and today my phone is dead no dialtone at all...so kindly resolve the problem immediately.my number 24862041..really i feel the customers are horrible...monthl im paying the correct bill before due date...but not even one customer is taking care...if this continues i have to take severe action and i have to disconnect my bsnl connection..Please do the needful at the earliest...please
thankyou...

hi
i am mohsin
i am also using bsnl broadband connection
but i[censored] give online solution that is good means
give error numbers like 676, 618, 678.735.and give the proper solution to this numbers. give particular link in every BSNL web page so we can easily retify our problem our self only.
thanks
MOHSIN

GH

SIR FORWARD MY COMPLAINT TO DGM ADM. VADODARA AS EMAIL ADRESS GIVEN ON BILL IS WRONG.PLEASE HELP IF YOU REALLY NEED FEEDBACK


To
The Dy. General Manager (A) Dt.28-10-08
B.S.N.L.
Vadodara

Dear Sir

Re- Discontinuing Broadband Services – Customer Complaint –

I am L.T.Upadhyay resident of B-27 Navnit Park Socy. Harni Varasiya Road having telephone connection no.2489803.I have handed over my complaint to your B.S.N.L.Office Karelibag Vadodara on dt.16th Sept.2008 with the request to discontinue immediately Home Plan BROAD BAND with monthly charge of Rs.125 for which I opted in March-2008.The reason for discontinuing was, very poor services and no response from your department after calling on various numbers. I have mentioned there in that in case it is not discontinued latest by 1st October 2008 I will not b liable for paying any charges.

I had received bill for August 2008 after lodging my complaint and found to my shock and surprise that the telephone bill for Aug 08 is for total Rs.1810-. I am having land line since April1999 and I have never been required to make such huge payment as I never use phone to such extent. Out of this Rs.1820- I have been charged Rs.1320- for broad band connection. Kindly verify my statement with the bill no.TO-[protected] which I have already paid.There after I gave again complaint to your Karelibag Office on dt.[protected]. Where in I had mentioned that I have lodged earlier following two complaints over phone which are not attended by your dept.

1-complaint no-13039 dtd.24-08-08
2-complaint no-13858 dtd.31-08-08

I have registered these two complaints related to broad band service over phone but no body attended and still I got bill for total Rs.1810-for Aug08 and for broad band Rs.1320-. It is very bad that when there were complaints for not making available broad band service how can I be charged Rs.1320-. I have requested for refund and discontinuing broad band service i.e. home plan of Rs.125 which I had opted to be discontinued immediately.

You may kindly ascertain these facts having looked at my two written complaints dtd.16-09-08 and dtd.27-09-08 and also your own record of having lodged referred two complaints dtd.24-08-08 and 31-08-08 over phone.

It is really again harassment to us that for the bill of September 2008 I found of having charged me Rs.75- towards Broadband stating “BBRNT” I had paid full amount of modem & had also opted accordingly when scheme was launched and paid accordingly Rs.1302- in March 2008 which was first bill towards broad band as total bill for February & March 2008 was for Rs.2138-.

I request you to verify again and refund me amount of Rs.1195- wrongly charged to me for Aug-08 bill (bill no.TO [protected]) and Rs.75- wrongly charged for Sep-08 bill (bill no.-TO [protected]) and discontinue immediately broadband service and I shall not get any type of charge towards broad band. If your office will still continue to charge and harass customers like this the customer like us who has continued with land line will be compelled by your department only to discontinue landline also. Further I will like to mention that unfortunately there was no single phone, no enquiry and no response from your department towards these complaints.

Yours truly,
L.T.Upadhyay
B-27 Navnit Park Socy.
Harni Varasiya Road
Vadodara 390006

My BSNL landline telephone is damaged, this is not recieve call and any voice from another my tele: no[protected] .Please solved these telephone"s problem

To-day I have recd. in my mobile ([protected]) a msg. of crossing
free usage limits. Thanks to you for giving a warning message.If
we get our usage account in your web site time to time that will help us very much or in our e-mail address or in my mobile SMS.
Thanks, hope you will give us a better service & feedback & reply to us as soon as possible. Yours--=

Mihir Kumar Dutta.

hello,
I have not been given my userid & password by the bsnl dataone & hence not able to check my usage of broadband

hello,
I have still not been given my userid & password by the bsnl dataone & hence not able to check my balance.please help me.

Sir,
I m bsnl broadband user but i unable to get info that how much accessing i have done & what remain downloading space i have yet, I m using home plan in which 1gb downloading is free.
Ur attention is must for me to go easy with bsnl service.

My mob no. is :- [protected],
& Tel. Phone no. is :[protected]
Thank You.

I have got data one connection.I don't have userid and password.When enquired with bsnl customer care, they told to write a letter and give it to the nearest service centre.The connection is in the name of my grandfather.He is supposed to get 20% discount as he was exservicemen, But that also not been updated in the bill after giving it in writing also.pls can any one helpme to solve it

BSNL BROADBAND(DATAONE) — I ' M SO MUCH TIRED FROM THIS INTERNET CONNECTION.

I have a dataone connection of home unlimited plan.in kasimpur power house aligarh (UP)


FOLLOWING COMPLAINS:-

1: bsnl promiss to give data speed of 256 kbps but here it is always less than 50 kbps.why should I pay for this connection the full amount.
2:EVERY MONTH about 5-6 days the internet doesn't connects there is always some problem from aligarh exchange.i have to wait when i have some urjent work.same condition is always with LANDLINe

please give a caution message when the free down load is exceed ..ph 2479719...

BSNL Dataone — BSNL DataOne Broadband Outage for over 24 hrs

BSNL's DataOne Broadband service has not been working for over 24 hrs and I have not been able to get in touch with anybody at the 1957 number. This is simply the worst broadband service I've ever used. So much for "Customer care is our motto"

sir,
iam broad band user, this month my bill comes 5080/- it is very high . How...?


Name - Syed Asif Ali
Ph. No. 2567832

Dear sir,

Our company name is MINIMAC. But in our mail box it shows "Welcome mani mag".

Kindly correct our company in the mail box as "MINIMAC"

Thanking you,

S. Meena,
For MINIMAC

what,
i am inter coul you tell me . when i open a web page i inter data.bsnl.in, data one.in
i can not find out my useges

i want to also how can i check bill qwery

Sir,

I want to check my usage of broadband daily to keep a close watch o[censored]sage. Please advice how to do this ? Also I want my 14 digit Poral number. My name is V.V.Ramani and my telephone line number is 23665309.
Regards
V.V.Ramani

my phone number is [protected]

UTStarCom WA3002G4 this is model no


actually i want to ask onething about BSNL modem...

we require to block some URL's like orkut and youtube... is it possible

how to blocking URL's please share the information with me

also...

Thanking you... for spending time on reading mail...

letter for change in home plan 250 to UL 750 given on 5th Feb or 6th Feb 2009, having slip from customer service cell. why now cancelled with out informing. BSNL services are very poor in this activity in spite of reminding many times thro "1500". Why should retain old plan as no outstanding bills? ple feed back to us. we have to waste our times on visting periyar thidal offices many times for this. then what is the use of having net facilty?

Line No. is[protected]

sir i could not see the acount usage of my bsnl dataone help me urgent plese

sir
I am jose tomy, I would like to know about the call rates of bsnl landline.i hope that you will send the call rates to my mail
Yours truly
jose tomy
[protected]@gmail.com
jose.[protected]@yahoo.com

dear sir,
I am unable to check my account ussage of internet since internet connection had given to me.my Ph No.is[protected] Mob.[protected].Please look into the metter & do something soon as possible...

Yours Faithfully
Mohit Sharma

Sir i have been using bsnl broadband for past 3 months. my phone number is[protected] and my plan is 600. i have free download at 2am to 8am but they are charged me on free download hours.

Dear sir,
I am unable to check my account usage of internet since internet connection had given to me. My Ph No.is[protected] Mob.[protected]. Please look into the matter and do the needful as soon as possible...

Yours faithfully
Mohit Sharma
Thank you

Dear sir,
I am unable to check my account usage of internet since internet connection had given to me. My Ph No.is[protected] Mob.[protected]. Please look into the matter and do the needful as soon as possible...

Yours faithfully
Ghanashyam Badgeri
Thank you

I would like to change my broad band plan, what I have to do? can u send me details
my phone number being 26769519.I am using bsnl modem from 2 years.Can i pay right now, what I have to do?
thankyou
lavanya

sir,
i have been using data one bsnl broadband since 3 months,
am not using much of my resource, but my usage is shown very high,
i just used 4 hrs yesterday for which my usage is 200 mb (only for yesterday), and am sure i did not see any photos or video files.
i don't know what is happening..

I am from Bopal (Ahmedabad). Now days I am experiancing internet connection speed very slow and sometime the page is not loading. Since last friday (10 Apr '09) I am unable to connect internet connection and I already complain to BSNL department making call on 1957 and yet the problem is not resolved. This government sector - BSNL Broadband Service - has larger users and surprise thing is no Customer support and on other hand they are saying that they are taking good care of support and are eager to provide better & better serives to the customer. How they are thinking this?

Any one can come forward how to solve the brodband internet connetction?

How to change my plan for unlimited download plan

BSNL Dataone — Poor Customer support just gets worse

I am using the Dataone Broadband provided by BSNL. I reside at Berhampur, Orissa.

Ever since I have bought this modem (which is about year and half) I have suffering from poor quality of service being provided by the customer support. Every now and then the modem shows problems and when I call them up to register a complaint they simply don't listen. When I ask them to send technicians to check for problems they never do it on time. And when I complain about a problem in the modem, they ask me to come to them with the modem instead of sending someone to my home to check it. And they hardly know anything about what they are working on. Poorly trained executives simply work with hunches and guesses.

Its so frustrating to use BSNL Dataone in Berhampur Circle that I wish I could throw away the modem.

sir our bsnl telephone line is damase since three month our phone no-2330281, 2260514, I had complained
frequently but I could not get any properly answer, complaints always get closed with out confirmaions.
this nomber not use sine threemont but billing is continue why.always not visit any line man asked one question out telephoe is ok

I request sir plese solve my problem and cheack the my bill and cearance my belling ammount.

Dear sir
i am customer of BSNL broadband my phone number is [protected] from Nandyal. I forget my portal id and password so please send me the same to my mail id. Expecting a quickest reply from you sir

I suggest everyone not to ever take the 250 Rs plan of BSNL. It sucks money. I got a bill of 5000 Rs, and then 35000 Rs!!! I wasn't even there in Pondy and yet they told me that it came from my port and that I hadn't locked it with a web key. Even after showing evidence that I wasn't there for 10 days in Pondy and yet there was a downloading from my port, they did not listen. I told them nobody uses the internet other than me but they went on with the web key. I do suggest all of you to go for the 500 plan or 750 but not 250. They are very clever, as they will not tell you anything about web key and how to do it at first but once they get a huge amount they are always ready to give you that information.

This is only for those people who don't know about a web key. All the best. Don't you worry if you get 5k+ amount as bill one fine day. It's normal!!!

i unable to check my usuage account pls send any feedback,

also i dont know my userid and password in dataone,

my no.[protected]

I do not my dataone id from BSNL
What I should do for that...
sent me reply on my mail id...

I had the same problem of being unable to check internet usage on BSNL broadband.

Pls try this link. it works. I got it from BSNL office.

http://www.data.bsnl.in/wps/portal/!ut/p/cxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4...⇄

CV

BSNL DATAONE — broadband are not working since 10 days

my broadband are not working since 10 days
phone no.[protected]

I have BSNL dataone internet connection.
I unable to open orkut and gmail web sites.
I can view other sites except these mentionedt two.
Please guide.
Thank You.

MY PHONE NUMBER[protected] CLOSED 16/2/2008 BUT I AM NOT RECEIVED DIPOSIT BALANCE AMOUNT PLEASE RETURN MY ADDRESS [ At-Post Lonikand Tal Haweli Dist Pune 412216 C/o.Bapu Dnyanoba Kand ] OR ICICI BANK MY A/C.NO[protected] MY MOBILE NO [protected] / [protected]

MY EMAIL ADD. [protected]@rediffmail.com, / [protected]@gmail.com

THANK YOU

we are not able to log in with our data one user name and password which has been provided to us while we have taken the broadband connection. so we are not able to use the web mail as well as we are not able to verify the usage also. the land line number associated with the connection is[protected].

sir, plz send me a caution msg on my email account when i exceed my free usage limit...thank you.

I want to know how much data i was downloaded this month.i am using 250 plan of dataone connection.I want to know any contact no of customer service to know the details.

BSNL Dataone — problems in the wires provided

i have requested in the bsnl office to put a cat-5 wire where they refuse to give any service.for most of the day the link in the modem is not stable as a result download seems to get failed due to the wires the problems are arising.
i hope the trai will take all possible measures
thank you

i am unable to see the useage of my a/c

Sir,
I cannot open my service today on 08.09.09 at the site http://www.data.bsnl.in/wps/portal although the
user ID and the password are correct. Please advice.
Thanking you.
Yours faithfully,
Dipendra Nath Dam,
Club Road,
Behind SBI,
Jalpaiguri,
PIN 735101

I cann't agree. BSNL has great service in Berhampur area also the support persons are excelent. You should know atleast the basic principles of networking otherwise your observations would not be accurate and your complains will be wrong. As a result you have to suffer. Download and read some free E-books on networking instead of surfing porn.

dataone — account

I am Unable to check my Account Usage at DATAONE.IN

My Email Id is [protected]@yahoo.com

BSNL Dataone — non receipt of bill

sir,
my telephone no.is 2322763.i amliving in coimbatore andmy telephone exhange is ramanathapuram,coimbatore.i have gotmy broadband connection last month still i didnt receive any bill.kindly persue the matter and arrange the same at the earliest