Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 787

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanjay Tyagi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Noise while talking over a call

Noise while talking over a call
Hi

My telephone number is[protected].Since 15 days there is a disturbing noise while talking over the call. I have already complaint twice but no one rectify this problem. Sir I m too much trouble without using the phone. I enable to connecting with my relatives & other persons & not doing the urgent work without helping the phone. I were faced this problem many times earlier...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Ramesh Sengodan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL - Land phone (04151)236573 is Unable to Use

This is with regarding a complaint which i have already submitted to you about the disturbance and problems I am facing with the landline connection number[protected], I am unable to use this phone from last two months. I am hearing noise and disturbing sounds while making calls. I already registered this complaint in Chinnasalem (Kallakurichi) exchange, I did not receive any feedback from your side for my previous letter. And I have missed...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
B
BALKRISHNA KALE
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Dear Sir,
My telephone no.is[protected] since from last six months not working properly eventhough i have asked my near service center also, there is no any pending bills althuogh they are argonatly communicating all of time they are saying road problem but my
neighbours phone working properly

pls look into this serious issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
S
S.V.N.SIVA PRASADA RAO
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone not shifted over 10 months

I shifted from quarter nO.C 217 A.G. staff quarters, . Erragadda to Plot No.47, Sri Ram Nagar colony, Hydershakote, hyderabad 500 008 in July 2007.I contacted the CRO /Erragadda telephone exchange on 3.7.2007 to shift my telephone No.23815462 to my new residential address. I contacted many a time, the officers at Hydershakote telephone exchange to arrange shifting of my telephone immediately. I was informed that there was shortage of cable...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
S.H.Jalikop
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Billing Not attending of Help lines

Sir,

I am surprised at the fat telephone bill I have received for my landline number[protected]consumer no.[protected] for Feb.-March 2008. Of course, I have taken broadband connection, bought modem paying Rs1248 and an annual subscription of Rs 2698 under 250 Home plan. But I have been billed for a total Rs 6260.My telephone usage is minimum and I have not down loaded/uploaded more than one GB from Net in a matter of 27 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sarvesh Rana
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline and BroadBand Connection

Sir ...Our telephone Number is[protected] this number is about 10 year's old. about 3 month's my telephone is dad & i have all ready paid my complete telephone bill ... many time i have been complaint add to BSNL complaint phone it is 192 ... and this time my phone is not working and i need a broad band(internet) connection and i have been applied a broad band connection in BSNL broad band service.. but telephone is not working...Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudarsana Kumar Malladi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DSL link down and not taken care off

Sir,
I posses a Landline of BSNL, bearing number[protected]. I requested for Data One connection about one and a half month back. The technician informed that there was some problem in the line and there was a complaint raised for the same and since then there was no action taken towards fixing the problem. I was calling the customer care and the concerned officials all the time, but there was no action taken. Can there be a better...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
V.K
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service

On Apr-02-2008 a work order was created for providing broadband internet connection in my house in Bangalore. It was told me that it will be done in 10 days. It's been 20 days now & absolutely no activity from BSNL. If I try to reach the concerned BSNL office, nobody picks up the call(tel[protected]. It will be busy & if you keep trying incessantly finally you may feel relieved that it is ringing, but none will pick up the...
Helpful
Be the first one to find this review helpful
Found this helpful?
109 Comments
Report
Copy
P
Prashant kumar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not listening to complain of Dead phone

Dear Sir
On behalf of my father I am lodging this complain as he is a brain hemorrhage patient and our BSNL landline connection is in his name.
Last year my basic phone (No.[protected] went dead. Inspite of my registered complaint it took about a month to get it functional. But BSNL have charged the rental fees for the dead period. After asking for the adjustment 2 to 3 times I left the things in fear that they might again...
Helpful
Be the first one to find this review helpful
Found this helpful?
28 Comments
Report
Copy
R
RAMCHANDRA G. BANGERA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing

sir,
My BSNL Landline Telephone No. 2500701 bill was not received by me from Febraury-2008 onwards & my telephone was disconnected for non-payment of bill. I searched duplicate bill via internet and I am surprised to see my outstanding bill amount of RS.12224/-. I can't even dream of such a huge bill, Because my landline telephone is rarely used by me & moreover my residence is closed for moe than 12 hours in a day &...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
RAJ KUMAR
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STD facility not working or corrupted

Dear Sir,

I have BSNL landline telephone no. 2552241 with STD facility. STD facility on my phone is not working or corrupted from last two week. Kindly resore the said facility as erarly as possible.

Thanking you,

Yours sincerely,
RAJ KUMAR
Phone No.2552241
# 202, GH11
Sector 20, Panchkula...
Helpful
Be the first one to find this review helpful
Found this helpful?
57 Comments
Report
Copy
S
subhashish Ganguli
from Mukerian, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of Broadband connection

Dear Sir,

1. I found BSNL service for broad band is very unprofessional.

2. I have deposited Rs. 1200 for new BSNL broad band coonection in June 2007 against my telephone number[protected]. I have received a message from BSNL office to collect modem from their office after a long wait of period 9 months. I collected Modem from BSNL office on 01.4.08. After two days they have intimated my login ID and password.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ammar jadliwala
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call back tones

i tried to activate my call back tone three weeks before form 19-04-08, through a bsnl web site.after my steps of activating a call back tone, i called care center of bsnl to verify whether i call back tone procedure is started of not. they answered me that no your call back tone procedure is not activated plz send a message on 56700 to activate your call back tone, but i didnt do tat thing.But on 19-04-08 at 10:21am i received a msg from...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
M
Mayur Panchal
from Ahmedabad, Gujarat
Report
Copy

Broadband Internet Not Connect after evening

Hello

i had complained abt my broadband internet since last 3 month i can't connect to internet after evening.
and i had complained lot time but there is no positive replay. i am unable to connect net and paying money without using net so please do something.

bnsl has any value of his customer or not ?
they can't take seriously any complain. why?

Thanks
Mayur...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
m.girdharilal.rajpurohit
from Gaya, Bihar
Report
Copy

my 74 years parents in village are harrassed by line man babusingh

sir, my village phone no.[protected]. my parents who are over 74 years old live alone there.we pay our bill regularly and there is no due.
i am living in kolkata very far from my native place, every time in a month or two our phone goes dead.
when ever our driver goes and complaints the person name babusingh at complaint centre wants my father to meet him.
when ever my father goes to meet he shouts at him saying why...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rohit agarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NETWORK

I AM HAVING BSNL PREPAID MOBILE CONNECTION([protected]) IN CHIRKUNDA(DIST-DHANBAD, JHARKHAND).I AM FED UP OF COMPLAINING ABOUT LACK OF NETWORK AT MY LOCATION.EVERYTIME I AM RECEIVING NETWORK OF WEST BENGAL AS IT IS JUST TWO KMS.DUE TO WHICH I AM UNABLE TO MAKE USE OF MT BSNL MOBILE....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
ASHIS BAIDYA
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON-ACTIVATION OF BROAD BAND EMAIL ACCOUNT

EMAIL ACCOUNT ACTIVATION
BROAD BAND CONNECTION IS RUNNING ON PHONE NO.[protected] SINCE JANUARY 2008. BUT TILL DATE I CAN'T ACCESS MY BROAD BAND EMAIL ACCOUNT. I WAS INFORMED THE ABOVE PROBLEM TO THE AREA MANAGER, JADAVPUR ON 20/02/2008 BUT NEITHER ANY ACTION IS TAKEN NOR ANY REPLY IS SENT TO ME. I TRIED TO CONTACT WITH CUSTOMER CARE OFFICER OVER PHONE BUT FAILED....
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
S
surender singh
from Chandigarh, Chandigarh
Report
Copy

disconnection

My telephone no.is[protected] which is provided at 67-A Pine Homes, Dhakoli.Upon picking up the receiver, the voice heard is "the connection has been dis connected due to non-receipt of bill".Where as I have not received any bill till date.Request restore the connection and provide me the bill so that Ican make the payment of telephone bill....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SUBHASH PALWE
from Pune, Maharashtra
Report
Copy

SHIFTING OF TELEPHONE

My Telephone No.is[protected], Recently i have shifted my house Wadgaon BK, Pune to Sahakarnagar Pune, after 15 days the BSNL officer told me in your new house there no extra lines to connect telephone, they are also told get back Security Deposit and leave telephone connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
D
Dayananda Rudraiah
Report
Copy

Not working since 3 weeks

Hi,
I have got a broadband connection from BSNL Bangalore. I should appreciate the quick installation of service once i registered on thier internet site. However i have been calling since the last 3 weeks and each time i get through their IVR to customer service agensts they register a new complaint each time and provide me the new complaint number stating that the earlier complaint has been closed. I am not sure how they close the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy