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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 787

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S
Saurabh Kushwaha
from Bengaluru, Karnataka
May 1, 2008
Resolved
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Hi,

This is Saurabh. I have land line with broadband connection at my home(Paharia-Varanasi). I have been using BSNL broad band services since 2 years. I want take all of your attention towards problem with broadband service. My internet is not working since 3 weeks. I have spoke to complain deptt at least 4-5 times and also personally visited your local bsnl office for the same and also logged a complain. After all those tries also my internet services not yet resolved. I don't know to whom should I contact. In local BSNL office there is nobody who can take care of my broadband service problem and get it rectified. Please let me know what to do?

I think there is some problem with modem configuration or local BSNL server because my land line and desktop is working fine.

Please do the needful.

Details:
My Landline no:[protected]
Aug 14, 2020
Complaint marked as Resolved 
Regarding Broadband usage,

In spite of my 3 early complaints no proper response is there. I have taken connection in Aug 2008 but after change in my password Broadband usage is not displayed regularly whenever I complain it works for that particular month but not display of previous month.

I request u to please solve my problem permanently to avoid unnecessary complain

My portal id is skv[protected]

Shailesh Vora
Ahmedabad
there is no resonse even though complained several times
how to change internet Password given by BSNL or
How to work the Site given by BSNL for changing Password or
The Sites / Process for changing of Passwords etc. given by the BSNL is only for Dramma- !
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    L RAJA SEKHAR
    from Tekkali, Andhra Pradesh
    May 1, 2008
    Resolved
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    Dear Sir,
    We are regular users of broadband connection in HOME 250 PLAN. As per COMBOPLAN brochure, early hours from 02 00 hrs to 08 00 hrs down loading is free and not to be accounted in service records. Please note that the quantum of down loaded bytes between 06 00 hrs to 08 00hrs is taken in account in service records on[protected] ie 0.082 GB). Please check and conform that the down loaded quantity is free or chargeable. please clarify. My BSNL LAND LINE PHONE NO IS[protected].
    Best regards.
    LINGAM RAJA SEKHAR
    SEETHAMMADHARA
    DOOR NO: 55-41-12/1
    AMBEDKAR NAGAR
    VISAKHAPATNAM.
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear sir,

    Night Unlimited facility is not there in HOME250

    Just check the details @ http://www.bsnl.co.in/service/dataone_tariff.htm
    Dear Sir,
    i am Mr. Sanjeev Sharma my BSNL broadband connects is not properly work before two-three days ago.
    please check my this broadband problem

    Thank you.
    Dear Sir,
    please contact my mobile no. [protected], [protected]
    how to check my broadband usage help me plz
    mis charges rs4631/=consideration please
    how to check my broadband usage

    BSNL Broadband — not showing the proper service record

    hello sir/madam
    my bsnl plan is Home 500 Combo Plus. and when i check the service record then it shows only TOTAL VOLUME. it does not show the night unlimited.. i often use the internet after 2:00 AM. so now i get confused.please gave a solution for this problem.
    how to check myservice records for this month.help me sir
    hello mam,
    when i want to check my usage through bbservice.in the messaage often displayed is page can't be open, please tell wat is the solution for this.
    How to check my Broad Band usage ? I am unable to do so from your website:
    http://10.240.128.195, using my user ID and password which I am using to log on regularly. Pl inform me as early as possible.

    P.R.Pal
    hi i am mohan i am using bsnl Broad Band of 1000 plan i have problem with net the speed was very low my land line no is 2573571
    please contact my mobile no ya phone no=[protected], [protected].
    my name is abhinav kumar.i am a student.
    sir
    .90p/mb bb
    sir bbhousing plan /mb bahut mahanga hai.
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      Anandh R
      from Delhi, Delhi
      Apr 30, 2008
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      I have been using BSNL Broadband connection home 500 plan for the past three months. I was not able to open many websites using this connection. I got fed up after launching so many complaints to customer service and they does not seem to revert back on the complaint.

      Being the largest broadband connection provider, the least people could except from BSNL is the faster and reliable service, but in my case besides acting slow on the complaint they did not revert on the complaint.

      Would be grateful if I can get any solution through this forum.

      Pls reply me on my mail ID
      Not able to open many websites
      many government web are not open like
      delhipolice.nic.in
      upgov.nic.in
      utitsl.co.in
      ugc.ac.in
      and many more
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        T
        THATAVARTHY SRINIVAS
        from Chandigarh, Chandigarh
        Apr 30, 2008
        Resolved
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        DEAR SIR

        I SUBMITTED APPLICATION AT RAMACHANDRAPURAM EXCHANGE
        UNDER BSNL RAJAHMUNDRY DIVISION FOR CONVERSION OF MY
        CELL CONNECTION FROM POST PAID TO PREPAID ON 28/3/2008.
        I PAID CONVERSION CHARGES RS 112/- ALSO. BUT TO MY
        SURPRISE MY CELL PHONE[protected] HAS NOT BEEN
        CONVERTED TILL THIS DATE. I DONT UNDERSTAND WHY THIS
        ABNORMAL DELAY HAS OCCURED.PL TAKE IMMEDIATE STEPS
        TO CONVERT NY PHONE.

        THATAVARTHY SRINIVAS
        CELL NO[protected]
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Sir,

        I have post paid cell connection. I like to
        convert the cell connection into prepaid
        connection( 3 star prepaid card).
        Please let me know the process of doing.
        I am staying in Chennai.

        Thanking you with regards

        Raju Sethuraman.
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          James Abraham
          from Chandigarh, Chandigarh
          Apr 30, 2008
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          In some of the BSNL Prepaid sim cards, account balance and last call charge are coming as a message alert just after the call. In my mobile this does not happen. Since it is a useful feature I would like to enable the same in my mobile. One of the customer support employee at BSNL said that this facility will available only for few series of mobile numbers. I don't think this is not genuine answer. Please advice how I can make available this feature in my mobile.

          Thanks
          Yes, I also tried to enable this option to have the last call cost (summary) alert in my bsnl prepaid card.If any one know how to do it ? Please tell..
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            NITUMONI CHUTIA
            from Kolkata, West Bengal
            Apr 29, 2008
            Resolved
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            Dear sir, I have two mobile numbers namely:[protected](A/C NO:[protected] and [protected](A/C NO:[protected].I have cleared my payments in cash at state bank of india, NRL complex branch, Assam on 31/10/2007.The billing amount were Rs.433/- against mobile NO: [protected] & Rs.91/- against mobile NO:[protected].The billing amount were for the billing period:01-Sept-2007 TO 30-Sept-2007.But.the paid amounts were not updated in billing period: 01/10/2007 TO 31/10/2007 at the above mentioned two mobile numbers.I did not pay the bill on that months just thinking it will be updated on next bill. But that not happened.Both the amounts again added as previous balance on the bills for the billing period :1/11/2007 To 30/11/2007.That time I personally paid the bills at the OFFICE OF SDE, BSNL;BOKAKHAT, ASSAM showing & explaing the matters and cleared the bills deducting the non-updated added amounts on 4/1/2008.The BIll/D.N. Nos.are:[protected]against mobile no.[protected]; amount: Rs.417/-) &[protected]mobile No.[protected]; amount:Rs.1049/-). But, no correct bills found on next bills i.e. at the billing period:1/12/07 To 31/12/2007.The amounts Rs.433/- & Rs.91/- which were paid on 31/10/07 for the billing period 01/09/07 To 30/09/07 against [protected] & [protected].Again I cleared the bills at the Office of SDE BSNL.BOKAKHAT on 29/2/2008 for the billing period 01/01/2008 To 31/01?2008 for the both nos.the Bill/D.N.Nos. are[protected] &[protected].Amounts were ;Rs.1391/- & Rs.450/- after dedunting non-updating amount Rs.433 7 Rs.91/-.But no update/correction found in next months bills & still upto Feb.08 & March.08 no correction made by your OFFICE.So, I have the request to give a look into the matter and give a immediate solution at your end. Thanks.
            Aug 14, 2020
            Complaint marked as Resolved 
            The above mentioned note was supposed to be sent to BSNL. But by mistake of Selection of Product/Company column, it goes to NRL. It is really a mistaken case, and I deeply appologise for the same. The whole matter is related to BSNL only.
            Sir:
            My Name is vishal vig and sir i have query for billing statement sir i think this month my bill comes over and i think there is some problem in ur data plz check and plz inform me as soon as possible if there is no problem plz send why u give me enough bill.

            With Regards
            Vishal vig
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              sancharanroy
              from Mumbai, Maharashtra
              Apr 28, 2008
              Resolved
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              I am Sancharan Roy having BSNL postpaid number [protected]... I contacted one of the BSNL's customer care executive named Mr. Manibhusan karmakar on 28th april.. He is having very poor communication skill and very bad attitude also. He acted so busy like he is some MD of some big company. He used bad words and he didnot listen properly my problem also. He should understand the customer's problem properly.
              Aug 13, 2020
              Complaint marked as Resolved 
              My mobail screen shows sim rejected, please activate this problem
              My mobail no [protected] in the screen shows sim rejected, please activate this problem.
              These cc executive should learn atleast how to behave wid customers...otherwise the word customer care executive lies fake.Whom to care i[censored] dnt know how to react and solve our complaints??????
              I faced the same problem while calling them..1 Rohit Kumar picked the fone, he was very rude in his words...BSNL WB perhaps...
              my no is [protected] and i have activated the caller tune but i have not received any confirmation but only my money is decucting in my mobile if i call customer care they will receive and not reply properly at all and they will disconnect the call as if they r having some problem, this is not once but every time and even my signal is not proper from past 9 months
              Respected Sir/Madam
              That iam using ur services from past 4 years.I realy happy with ur services and ur response in time its ok, but ur employee one from ur customer care center is are unrelaiable to spoke in english atleast they are not leasening our complaints.

              They does'nt understanding wht we are saying then how we can proceed with our complaints so our humble request is keep the employee who knw any language perfectly or fully or else its makes u and ur prestagious down fall .
              Recent days i spoken with a fellow who was working as customer care executive in ur organisation his name as "Hari".This fellow dosn't knw how to speak in english even i concern to speak in telugu but he dosn't know telugu tooooooo.See one thing i meen to say dont spoil the good will of BSNL and dont continue with the worst employees without skill .So i expect you can take action on "Hari"

              Wht they thing themselves is there the owners for ur BSNL services so say them to keep the sence while talking with customers or else we to knw how to handle such type of people.
              i have registered for the activation of caller song on my cell phone, nearly a week is have to pass but no reaction from the bsnl. Also the customer care executives don't listen about the complaints and their behaviour is so much rude. necessary actions shoul;d be taken against them. every second customer of the bsnl have the same problem.
              plz take the necessary actions.
              I wonder any BSNL officers look at these complaints.

              WIll there any action taken by any one?

              I am not sure whether this web page is from government org or not.

              Please take severe action against BSNL. They are cheating people with govenrment added org.
              plse confirm what is the problem in bsnl network nor their is any incoming call and outgoing call going from my no [protected] kindly rectify immediately as it has effected badly

              regds.
              ranjini
              i have not recharge from Rs.195 for GPRS coupan .pl help me
              Respected sir, me manab kumar das we are not happy for your coustomer care executive behavior. Those are not care our problem. Sir I have gprs problem. When I start my gprs thane also show start up faild. Sir plz slove my problem.
              I have read the comments given against the Customer Care executives here and I have also had some bitter experience with BSNL . I have really wondered about the behavior of these dumb brutes (or more...?). These people at least listen and guide the customers. It is just like we are begging them to get answered for our queries. To whom we have to complain for our chaos and we are only paying for all these naïve people for being there and shouting us... what a fate for the people of India. Also I guess this BSNL is not giving any kinda training or guidance to their employees who are working at the rushed bottom of the Org.
              Here i want to bring your attention that my landline's bill s paid by cash but the landline no is still coming out of service. The no is[protected]. Please clear the complaint as soon as possible
              I have a mobile connection of your whose no. [protected]. On 23.11.09 I recharged with Rs.30/- top-up and Rs.25/- have been rechared in my account shown by balance enquiry But funny thing is that withour any call we i made first call, balance was showing Rs.5/- only then I talked to ur Customer Card (Amitava, Snjeeb, Santanu) but no result . Again I spoke to ur Customer Card after wasting/holding 30mnt appx and then they have given a docket no.3889795, but till date no call from your customer care and no solution why they have deducted Rs.20/- once No service is activated by my phone [protected].
              Please take necessary stop and look into this matter, I will be thankful to you.
              I am Ashok Dalai Prepaid No. [protected].Health Care Massage is automaticly activated last One month, When i am trying to contact 150339 number no body can attend this call (This is brudy rule) First u can change this type of rule.
              One more thing is How this type of massage is activated?
              Pls deactivate this activation massage because Rs:10.00 is deducting every week.So that I am complaing to u that deactivate this thing.
              This type of service don't activate other prepaid service holder.
              My Alternative No. is [protected].
              dear sir,

              i am customer for BSNL and my Mob. No. is [protected], my problem is balance deduction, we call on the idea local mobile on the 6/12/09 and my call durations is arrount 2-3min max, but the balance deduct from my account Rs.65/- for 3mint, and we immidiatly complaint to your call center and complaint no. is 3466389, but till date we have no any responce from your call center or any bsnl customer care center.

              I AM VERY DESATISFY WITH YOUR SERVICE.

              Regards,
              Tukaram Kadam
              [protected]
              DEAR SIR/MADAM,
              MY CELL NUMBER IS [protected]. LAST MONTH CRICKET SERVICE HAD BEEN ACTIVE ON MY PHONE AND IT CHARGED AMOUNT 30 RS. EVERY MONTH. I WANT TO DEACTIVATE OF THIS SERVICE, BUT NO ANY HELP BY THE CUSTOMER CARE. SO PLS STOP THIS SERVICE EMMEDIATELY.
              DEAR SIR/MADAM,
              MY CELL NUMBER [protected]. LAST MONTH GANDJIJI-VSNL SERVICE HAS BEEN ACTIVATED AND NOW ALSO CONTINUING. IT CHARGED AMOUNT Rs10 PER WEEK. I WANT TO DEACTIVATE OF THIS SERVICE, BUT NO HELP EVEN THOUGH I HAVE GIVEN TWO SMS WHICH ALSO DEDUCT RS5 FOR EACH SMS. PLEASE STOP THIS SERVICE EMMEDIATELY.

              With best regards,

              Dr. L. Behera,
              CRRI, Cuttack
              DEAR SIR/MADAM,
              MY CELL NUMBER [protected]. LAST MONTH GANDJIJI-VSNL SERVICE HAS BEEN ACTIVATED AND NOW ALSO CONTINUING. IT CHARGED AMOUNT Rs10 PER WEEK. I WANT TO DEACTIVATE OF THIS SERVICE, BUT NO HELP EVEN THOUGH I HAVE GIVEN TWO SMS WHICH ALSO DEDUCT RS5 FOR EACH SMS. PLEASE STOP THIS SERVICE EMMEDIATELY.

              With best regards,

              Dr. L. Behera,
              CRRI, Cuttack
              DEAR SIR/MADAM,
              MY CELL NUMBER [protected]. LAST MONTH GANDJIJI-VSNL SERVICE HAS BEEN ACTIVATED AND NOW ALSO CONTINUING. IT CHARGED AMOUNT Rs10 PER WEEK. I WANT TO DEACTIVATE OF THIS SERVICE, BUT NO HELP EVEN THOUGH I HAVE GIVEN TWO SMS WHICH ALSO DEDUCT RS5 FOR EACH SMS. PLEASE STOP THIS SERVICE EMMEDIATELY.

              With best regards,

              Dr. L. Behera,
              CRRI, Cuttack

              BSNL Broadband — Compaint againt Basawaraj

              My name is Arockia. Today 5/11/2010 at 4:30 AM I spoken to a fellow NAMED BASAWARAJ (VERY VERY RUDE AND NOT BOTHERED TO HERE WHAT I AM SAYING IT SEEMS HE IS SLEEPING IN THIS SHIFT) who was working as customer care executive in ur organisation his name is "Basawraj". He was too rude while speaking. Dont know how to speak english. He does not know how to talk to a customer. I called to get a portal id to check my usage. He was very rude. As I told him my net is slow. He did not bother to check it and did not speak. He muted the call for long time and disconnected. I called him next time. He answered and told he did not disconnect the call. I told him to transfer to his Manager. He again muted the call for 2 min and disconnected again. I'm losing my faith in BSNL. I called many times but I got disconnected every time. This is very horrible service. I got this broadband connection last week. Very horrible service they create a docket number and tell us some line man will come and no body come. I my self fixed the problem. "I was looking for compaint number to take action again "Basawaraj" I called bsnl customer care at around 4:30AM IST It seem he gets my call all the time and disconnected me again and again. BSNL name is ruined by these peoples. IF SOME HIGH AUTHORITY IS HEARING ME OR READING THIS PLEASE TAKE ACTION AGAINT "BASAWARAJ" HE IS VERY RUDE. PEOPLE LIKE HIM WILL SPOIL BSNL REPUATION." MY CELL: [protected] LANDLINE: 25453585.
              My name is Arockia. Today 5/11/2010 at 4:30 AM I spoken to a fellow NAMED BASAWARAJ (VERY VERY RUDE AND NOT BOTHERED TO HERE WHAT I AM SAYING IT SEEMS HE IS SLEEPING IN THIS SHIFT) who was working as customer care executive in ur organisation his name is "Basawraj". He was too rude while speaking. Dont know how to speak english. He does not know how to talk to a customer. I called to get a portal id to check my usage. He was very rude. As I told him my net is slow. He did not bother to check it and did not speak. He muted the call for long time and disconnected. I called him next time. He answered and told he did not disconnect the call. I told him to transfer to his Manager. He again muted the call for 2 min and disconnected again. I'm losing my faith in BSNL. I called many times but I got disconnected every time. This is very horrible service. I got this broadband connection last week. Very horrible service they create a docket number and tell us some line man will come and no body come. I my self fixed the problem. "I was looking for compaint number to take action again "Basawaraj" I called bsnl customer care at around 4:30AM IST It seem he gets my call all the time and disconnected me again and again. BSNL name is ruined by these peoples. IF SOME HIGH AUTHORITY IS HEARING ME OR READING THIS PLEASE TAKE ACTION AGAINT "BASAWARAJ" HE IS VERY RUDE. PEOPLE LIKE HIM WILL SPOIL BSNL REPUATION." MY CELL: [protected] LANDLINE: 25453585.
              if i pick up the telephone the internet will get disconnected.what to do.and sometimes later the internet will get disconnected itself.?
              hello sir
              i have bsnl no [protected] and i recharge it by sms toup voucher but my main balance also deacted 1 rupee per sms. i register complain in bsl customer care but no one can take any step n no one serious about customer problem . i want my money back and this type of activity done with my number 3 times.plz take some step .
              wait for ur step
              sir
              i am in kerala.my[protected] land line nomber is not working, 2 month ago.im complantig in exchange but not responding please help me . Sir.
              Exchange id, peringammala, palod. Thiruvananthapuram.kerala.
              Respected Sir,

              I'didnt know who activated Devotional services for my BSNL number, please de activate this service my number is[protected]Andhra Pradesh).

              With regards,

              Shiva
              BSNL CUSTOMER CARE very poor service provider .. executives are not really bothered about customers compalint . most executives do not have proper product knowledge ..a service named bsnl phone back was activated on my no .monthly rental of that service is rs 30 /month.i just asked pls tell me the procedure to deactivate the service they told me that they will loged the complaint for that service as this service will be deactivated from there end only & will be deactivated in next 24 -48hours .they also provided me the complaint id for that .and told that shortly u will be recieving the sms for that in next few minutes ..no such sms recieved and when i inquired for the stutus of my complaint after 48 hours there was no such case registered from my number .no tl and senior executives are ready to take call .calls are put on hold for 15-20 minutes and atlast disconected ..when i inquired from one of the executive he told me that we have recieved call from yours number at the month of aug10.but i make 4-5 call for this issue and same complaint was loged twice .finaly i got the procedure to deactivate the service from internet only .usless people sitting over there .they are not there to help the people but there to make the things more complicated ..what the managment looking and the service they are providing ..really very poor service.

              rahul
              cell no [protected] dated 15 0ct/10
              I am Raj Kumar Sharma having BSNL prepaid number [protected]. I contacted one of the BSNL's customer care executive named Mr. Yogesh, Mr. Sachin on 30th Nov at around 10:30pm for my internet problem. He is having very poor communication and very bad attitude also. They all are MD of comapany. He acted so busy. He used bad words and he didnot listen properly my problem also. Unfortunatly I have connected BSNL prepaid department and want to transfer my call to GPRS department but no body had transgered my call to GPRS department, They all are transfer my call in prepaid department again and again. I was so troubled this type of company excutive. Can anybody help me to treat this type of excutives.

              But this is my sugession--- Use another network except BSNL, Because they all are better than this.
              I am going to change BSNL. If you want to contact me - [protected]@yahoo.co.in
              Dear Sir/ Madam,

              This is Soumik Majumder having the prepaid number [protected]. From the last couple of months I am facing a ridiculous problem regarding the connection that is frequently my prepaid balance is getting deducted and after deduction i am receiving a message that for some bsnl service the balance has been deducted and if i want to deact the service, i have to dial some number. Even today, (03/12/2010) when I recharged my phone with Rs. 124, which gives me 1month validity along with a balance of Rs. 50 (approx), 30 rupees has been deducted on that very moment on the basis of some Bsnl alerts and the alert message came from the number: 51234030. I dialed the customer care number and some cust care officer Mr. Joydeep Basu received the call (time - 9;08 am). Now he listened to the complain and provided me a docket number ie, 6534658. But when I asked for the time span of getting it solved, he could not say anything. Even when I asked for my deducted balance, then also he could not say anything. I asked him for any BSNL CUST CARE email id where I can mail my complain but alas!! the same result (don't know sir). Now my point is, even where I never asked for any Bsnl Service, why it has been activated on my phone and its the money (whatever the amount is) which has to earn. So I cant allow it to flow for some 'BSNL ALERTS'. So please give my balance back and stop those unwanted services or else I have to go to the appropriate authority.
              Regards,
              Soumik Majumder.
              [protected].
              I am an customer of BSNL my no is[protected] my problem is I tried many times to contact BSNL CUSTOMER CARE OF NAGPUR but nobody wants to attend the call. when ever i called to customer care they are keeping me on holding but not attending the call so, I really SO-DISSAPPOINTED.
              I am from bareilly, My mobile no is [protected], last month musti pack has been activeted in my mobile without my permission and still continuing..deducting of Rs 05/ per month.please deactivate this type of servises from my mobile, I no need this type o[censored]seless messages.I complined to cutomer care servise they reply "ok" we will deactivate this within 24 hours, sometime they reply your complaint is under prosses ext... my complaint no is 6475957but my problem is still there...Rs 05/ deducting per month.I had send sms for two times UNSUB MPACK to 56505, (also deduct Rs 2 for each sms), but musti pack is still activate, I want to deactivate this servise, please deactivate musti pack emmidiatly...Thanking you...
              DEAR SIR/MADAM,

              My cell number [protected] .my mobile phone in caller tune active only i am selected one song but our serves is another song selected but i am calling customer calling call lift madams and i am n"t talking 3 to 4minutes that madams are so busy personal talking in phone customer not talking me, sir/madam pls call my cell told me, my number checking customer back calls for me

              BSNL — Network busy and rude attitude of customer care

              Hello sir/madam,
              i just fed up from your bad network busy/customer care service/ deducting money without reason.many time i have faced this problem.no-one try to listened my problem.if you can help me then am very thankful to you otherwise i will change my no.thanx
              DEAR SIR/MADAM
              MY CELL NUMBER IS [protected] MY FRIEND IS GETTING A FAKE CALL AND TALKING VULGURLY (BAD WORDS) FROM THE NUMBER [protected] CANN YOU PLESE PROVIDE THE DEATAILS FOR THAT NUMBER WE ARE THINKING TO GIVE POLICE COMPLAINT
              This is correct that only BSNL customer care miss behave with their customer.
              on[protected] at about 10pm one of the customer care executive Bijay Kumar Jana miss behave with me. He was behaving like he is abnormal. He doesnot care the person and he tell me "If you want you can cut the the phone". BSNL should take action against it...???
              DEAR SIR/MADAM,
              I HAVE POSTPAID CONNECTION, MY CELL NUMBER IS [protected]. LAST MONTH CRICKET SERVICE HAD BEEN ACTIVE ON MY PHONE AUTOMATICALY AND IT CHARGED AMOUNT. I WANT TO DEACTIVATE OF THIS SERVICE, BUT NO ANY HELP BY THE CUSTOMER CARE. SO PLS STOP THIS SERVICE EMMEDIATELY.


              AVINASH GABHANE.
              WASHIM 444505
              MAHARASHTRA
              I am M.M sharma having BSNL postpaid number [protected]... I contacted one of the BSNL's customer care executive named Mr. pradeep on 5th august.. He is having very poor communication skill and very bad attitude also. He acted so busy like he is some MD of some big company. he didnot listen properly my problem also. He should understand the customer's problem properly.and last one he put it my call without given information...
              My mobile number is [protected]. On 8th June, i called customer care and asked to STOP a service called ON MOBILE and another service called CALLER TUNE which is activated without my knowledge. He told that service has been deactivated you can do recharge. so at 10th June i recharged my mobile 200rs. but on 12th JUNE a service renewed message came. Totally 70rs reduced. Again i made a complaint


              Complaint no : F12TN374401

              But after one week no response for that complaint. Before three days again i called and talked with SENIOR EXECUTIVE Mr.Sundhar.. Again He told that will be closed soon.


              Complaint no : F16TN392632


              But today again for the ON MOBILE service 30 rs reduce in my balance. I am damn angry on this. sorry to say this, If my problem will not solved with in this week means i planned to change my network. please take action on this.
              Hi,

              I tried to reach BSNL customer care through [protected]. I got connected with a THIRD CLASS executive. I was asking information for internet connection cost in mobile. I was more interested to complete the call without giving proper information. When I continued he get disturbed and said some wrong word in low voice. He is some S. Bal in Bengali voice.

              I tried to make complain against this behavior but BSNL website also giving error. All other options working except the customer feedback option. You can check this third class service from a big organization like BSNL. Is it INTENSIONALLY with ERROR?

              Abhijit
              Dear Sir/Madam,
              I dnt knw this is the right forum to complaint how ever am proceeding if its not belongs to u please forward to the concerned.

              Am using one BSNL connection in kerala circle and now a days am facing some difficulties in getting incoming calls. Last week i have registred a coplaint for the same through kerala bsnl cc, the associate promised me that issue will rectified with in 24 hrs. But not rectified so i again caled to cc and got the reply that there is no complaints registred yetrday. So i have request her to raise a fresh complaint and she also told me that yea new companit have been regisred and she gave me the complant number. Issue not rectified so i have repeated my complaint today and i got a superb reply... Contact to the nearest BSNL showroom... So i askd the address of bsnl cochin office he gave me one LL number [protected] i have called to that number but no reply... So called again got another associate and repeated the same and received an FANTASTIC reply... Go to ALUVA town and check with anyone for bsnl office address. and am disputed for the address he disconnected the call( The most panishable offence in call center under ethics of call center_
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                S
                sancharanroy
                from Mumbai, Maharashtra
                Apr 28, 2008
                Resolved
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                Resolved

                This is sancharan roy having BSNL postpaid number [protected]..Last month I paid my bill through online payment mode. But this month I am trying to pay my bill through online but ststus is showing that I do not have any outstanding bill.. Also i did not receive the hard copy of my bill. But I called the customer care executive, and they told that I have to pay Rs 310/ before 28th april otherwise I have to pay fine..
                Aug 13, 2020
                Complaint marked as Resolved 

                bsnl post paid connection — outgoing facility barred

                my out going facility was barred 2 days before the last date of payment of bill. though there was no outstanding, only current month' bill was due and i paid the the bill in a BSNL franchisee on 27th february, 2008 whereas the last date of payment is on 3rd march,2008. in spite of my bill payment before due date, my outgoing facility is barred and not cleared till 04.03.2008
                dear sir unable to make payment online mobile no[protected]
                it good servic
                postpaid connection of the call detail list

                BSNL postpaid connection — Poor Customer Care Service

                BSNL Customer Service is equally pathetic and hopeless...No one is there to attend your calls...I lost my handset and was trying to call up to get my lines barred. But either no one answers the call or the call gets disconnected due to poor network connectivity. I tried d entire day but couldnt get the sim blocked
                no commets
                200% correct..

                BSNL the worst...
                Unable find Unique ID in bfone telephone bill. Please inform how to see in recent bills?
                i want pay online bill
                my mobile No. is [protected] and account no. is[protected] I am not getting bill at my home address
                kindly confirm bill receiving at home on monthly basis
                my mobile No. is [protected] and account no. is[protected] I am not getting bill at my home address
                kindly confirm bill receiving at home on monthly basis
                hi my self sachin sharma nad my mobile no. is [protected] and account no. is[protected]
                and i am not getting bill at my home address
                kindly send my bill at my home address on monthly basis
                thanks a lot if you do this for me
                how can i make postpaid bill online first time?
                I have paid my post paid [protected], mobile bill Rs 1334/- vide invoice no;[protected] and account no;[protected] for the month of Oct 2009 vide Post office counter No-1, OP Code=ANL, Receipt No: MOBILBSNLCTIHO:421 dated 12/10/2009. kindly acknolege it pl.
                sir,
                my postpaid bsnl mobile [protected]
                account no.[protected]
                having bill no.[protected] is dispatched but not reached to me.
                pls take concern of it.
                thanking you
                amit yadav
                Dear Sir,

                When I am doing login with my ID & pasward, The site is not accepting the same.

                I had checked the same but both are correct.

                I had requested for new pasward but till date it is awaited.

                I want to pay my bill online.

                My mobile No. is [protected]

                Regards,
                Pravin Kulkarni.
                I WILL LIKE TO CONWORD MY PREPAD MOBILE CONNECTION IN TO POSTPAD CONNECTION, PLEASE PROSES MY REQUIST ..
                Bill payment
                i have avail 725 plan(post paid) on dated 9/02/10 and applied for GPRS/ conferenceing call on dated 11/02/10 but till date you have not facilated me the above.
                [protected]
                i want my bill to my mobile phone

                BSNL postpaid connection — Non WOrking off Incoming Calls

                Hi,
                I am having mobile connection for Post PAid connection.
                I have paid all the bills till MArch -2010 .BSNL stopped my Ougoing as well incoeming calls saying that I have not paid Dec 2008 Bill which is Rs.350 and which has been paid at Bajirao Road Main Office on 7/1/2010.Kindly suggest what to do?
                How thBSNL says that I have not paid Previous bill and paid next month bill and my service was woprking till day before yesterday?
                Why BSNL not stopped my Outgoing Calls only in the month of Dec-2009?
                Are your records are not updated?
                My cell No [protected]
                I have paid my post paid [protected], mobile bill Rs 1039/- vide invoice no;[protected] and account no;[protected] for the month of Nov. 2010 pay by online, dated 19/11/2010. kindly acknolege it pl.Bcoz conformation not rcvd
                Iam using bsnl agri plan postpaid card but till not getting gprs facility. before 1 month i fill up gprs connection from but not proper responce from bsnl.

                Prakash umbare
                [protected]
                I have paid mobile bill online but payment is made twice for m.no [protected] named ali ahmad.bill amount is 487.payment made Rs.1461-487=974 extra payment due to internet problem.what is the remedy
                I want to know bsnl postpaid account number for these number [protected] and [protected].. this number where use by my father so i want to paid bills in online so they were enable to insert account number so i can access so i[censored] kindly help me...

                mahesh kumar th
                [protected]
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                  S
                  Subho Das
                  Apr 28, 2008
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                  I have taken a BSNL Broadband (500C+) plan in B-126, Kendriya Vihar, Noida Sector-82. Though BSNL person came and installed the ASDL Modem, but he has not given password to operate internet. It's become almost one month since he came and installed the MODEM. I don't have any contact no of anyone to contact and get the installation done. I urged BSNL to look into the matter and get the Installation done.
                  Thanks & Regards,
                  Subho Das
                  Mobile #[protected]

                  BSNL Broadband — Internet issue

                  I have been using BSNL Broadband service of internet from last 3 years. I have opted for Home Plan750 which supports speed of 1 MBp/s. From last 2 months I am facing problem related to connectivity. The message stating bandwidth is not sufficient is being displayed.

                  I have called twice in the BSNL Office regarding the resolution of the issue, but unfortunately no proper response is given at the problem I am facing. I request you to look into the same and please help me to resolve it as early as possible.

                  Contact : Rohan Mahajan- [protected]
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                    M
                    madan mohan lal
                    from Gurgaon, Haryana
                    Apr 27, 2008
                    Resolved
                    Report
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                    Resolved

                    applecation submited to south city telephone exchange for transfer of land line no[protected] in feb 2007 repeted followup with athority but nothing has been done requested to do the needfull
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    This is one of the worst site i have seen which is claming to be no 1 Telecom company.

                    Their is no complaint booking system on the site

                    The only suggestion regarding web site
                    DEAR SIR,
                    I HAVE ALRAEDY COMPLAINED AGAINST MY TELEPHONE NO[protected]SHRIRAM INSIGHT SHARE BROKER LTD) ON 27TH MARCH 2009.(FOR SHIFTING)

                    MY COMPLAIN REQ NO[protected]

                    BUT NOT RESULT FOUND YET.

                    SUMIT KUMAR JHA
                    SHRIRAM INSIGHT SHARE BROKER LTD
                    MOB--[protected]
                    MOB---[protected]

                    PLS SOLVED MY PROBLEM.
                    my bordband intrnet is not working proprely.please solve my problem as soon as

                    BSNL Gurgaon — FIXED LINE 0124 2321248

                    My fixed telephone line is completely dead for the last four days & it happens very frequentlu. Could someone help me to get it operative ? Thnx in advance
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                      D
                      dr m s khan
                      from Lucknow, Uttar Pradesh
                      Apr 26, 2008
                      Resolved
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                      Resolved

                      sir, i m dr. m s khan, (+91 [protected]) plz get my dial tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.

                      thanks

                      dr. m s khan,
                      pilibhit, UP 262001
                      mobile no.(+91 [protected]) bsnl cellone prepaid
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I am unable to deacivate me dialer tone from my prepaid BSNL mobile, pl do it for me.
                      Your customer service is always out of reach.

                      cell no : [protected]
                      i am Bindu Giri ([protected]). i am unable to deactivate my dialler tone from my prepaid BSNL mobile. i therefore request u to kindly get it deactivated for me. ur customer care service is always out of reach.

                      Thanx
                      Bindu
                      dear sir/madam
                      i was using a cellone prepaid anant connection..my mobile number was [protected]..my mobile was stolen before about one month when i was travelling by train... i have locked my sim with the help ol cellone castomer care service...i want to lock my stolen mobile set also...few informations are given below...
                      mobile set- SAMSUNG SGH X-620
                      MOBILE IMEI NO.- 355898/00/801922/4
                      Dear Sir/ Madam
                      I am using a cellone prepaid connection, my mobile number is [protected].( Dehradun- Uttarakhand) i therefore request u to kindly get it deactivated for me.
                      I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE MESSAGE FROM DEVOTIONAL SERVICE TO SONGS/BHAJAN. I HAVE SEND A MESSAGE, BUT THEY HAVE NOT ASK ME MY CHOICE & DEDUCT RS 19/- & MESSAGE YOUR SERVICE ACTIVATE. THAN I RING A BSNL CUSTOMER CARE CENTRE -123, I HV NOT RECD SATISFACTORY ANSWER, U R HELP DESK SUPPORT TELL ME TO DIAL 56700 TO UNSUBCRIBES OR 12630019 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED. I CALLED MANY TIMES. I THEREFORE REQUEST U TO KINDLY GET IT DEACITIVATED FOR ME. THANKS, YOUR'S --CUSTOMER
                      send masaage:-UNSUB RTB to56700
                      For Un-Subscription (Removal of Caller tunes): Send SMS “BT DACT” to 567.
                      OR
                      Dial “567” and follow IVR machine voice and say “Un-subscribe”
                      iemove dial tone
                      sir, i m k.gururaj ([protected]) plz get my dial tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.
                      pls do it soon sir



                      ph [protected] (hyderabad)
                      Please deactivate the caller tune from my mobile no [protected]
                      Hi
                      I am Suresh Kr Sahu, Assam ([protected]). I updated my prepaid account with lifetime recharge. Presently I am at Gohpur area and my incoming and outgoing are barred. I recharged my mobile withing every six months as required. I have tried customer care several times but no solution is found. I have to be outside for business tours very often. And my family is suffering for the interruption of service. I have no direct contact with them for months. Please restore the services and let me know if any action required from my side.
                      thanks
                      Suresh
                      Sir
                      I am Akhil Ch Kalita, Assam ([protected]). My outgoing SMS sending failed.Please kindly active
                      Thanks
                      I am Kushagra Sharma Agra, U.P([protected]).kindly deactivate the caller tune from my cell.I haven't been able to remove it despite several efforts.

                      anant gold — Deactivate my caller tune

                      sir my mobile no is [protected], plz deactivate my caller tune i dont have any caller tune till now but every month charged for caller tune, i have sent sms many more times, plz deactivate my caller tune
                      Dear sir, my no is [protected] but all out going call are bard but why ?
                      please help me for this
                      my cell no. [protected], caller tone fixed first two days, after not coming caller tone, rs.20/-debted in my account
                      caller tone
                      i am very much dissatisfied and disgusted with your service and customer care response.my father is having prepaidmobile bsnl connection.no: is [protected].this is in general plan. ihave recharged with Rs350 life time migration voucher to get converted to life time plan on 20/09/2008.you people have changed to power pack then to saral ananth then to excel ananth then to general plan. now iam in general plan.inspite of repeated reqests to you people via sms, customer care contacts, contacting ur bsnl officers you have not changed my plan to SARAL ANANTH, BUT MY VALIDITY HAS BEEN EXTENDED .LITERALLY YOU PEOPLE ARE NOT ABLE TO CHANGE MY PLAN TO SARAL ANANTH SINCE 25 DAYS.UR CUSTOMER CARE PEOPLE ARE NOT ABLE TO SOLVE MY PROBLEM. I REQEST YOU TO CHANGE MY PLAN TO SARAL ANANTH IMMEDIATELY.
                      my cellone(prepaid) sim card is lost how i closed my connectin.
                      i not able to active the power plane for my pre n post paid bsnl mobile.this plans include 10 poisa per min, , , , which is only for two bsnl numbers, , one iclude land line, , , , , how can i active, , , , , help me
                      remove dialers tone
                      sir, i m subhash kendurkar, (+91 [protected]) plz get my dialers tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.

                      thanks
                      dear sir i am heamnt parashar form to jaipur rajasthan my cell no. [protected].
                      i my no recharge sms free package 20 oct. 2008 and my problem free sms only 27 oct. 2008 sending then 28 oct. 2008 to and today my sms charge cut to 80 p. sir i compalnts to 31 oct. and 3 nov. 2008. total sms sending only 50 sms.
                      my comp. no resposne ur bsnl dept. plz sir help and cont. me i waiting ur gidelines.
                      ur.
                      heamnt parashar (system admin.)
                      m.n. [protected]
                      email.:- [protected]@rediffmail.com
                      My cell no [protected] I want to convert the plan exel gold to exel general. i followed the proces as per custmer care centre from sep 28th sofar not converted the plan . myself tried somany times but no use.
                      I sent sms to 53733 MGEN i received secret no[protected] if i recharge this number i am getting that is error code that indicates voucher is not found. whenever i sent smsto 53733 i am getting same secret no which i received on sep 28th .
                      finally more than one month passed plan was nat converted.


                      THANK YOU
                      A.N.B.JANARDHANA RAO
                      hi,

                      I am using bnsl no: [protected]. From my sim i am not able to send sms. I've already checked the message service number ([protected]) . Hope to get a reply soon.

                      Regards
                      Rajani
                      My mobile No [protected]
                      it was shut about 2 months for want of Mobile unit
                      today I had purchased new set and put the sim but it asks PUK and idle what to do
                      I want to know the owner name & address of [protected] number because i have recieve many sms of this number.my number is [protected]...

                      RTB — no dial tone

                      My rtb number is [protected] the number could not be activate from 2 Months. the proof status is ok . But the company did not respond.
                      Dear Sir/Madam,

                      I am not able to deactivate the "RADIO PACK" from my bsnl-prepaid MSISDN-[protected].Even I never subscribe this pack but my acc balance is gettion deduced every month. Whenever I tried to call the costemer care but I was socked when call is getting disconected every time whenever a prerecorded prompts is saying "PRESS 6 TO TALK TO A CUSTOMER CARE EXECUTIVE".

                      So request you to please deactivate the mentioned packs from my Prepaid MSISDN ASAP.

                      With Regards,
                      Kuldeep Rawat
                      [protected]
                      my mob no is +91 [protected] trivandrum

                      i am provided with family and friends facility no.[protected] on .3-12-08 actually i asked for[protected].but computer centre gives reply that no change is possible before 6 months. since my requested no. is with zero [protected], kindly give instructions to provide FNF facility manually in computer . complaint registerd at press road statue on 3-12-08 . they have not yet replied. pls reply at least via sms about its solution
                      my name anuvardeen
                      sir,
                      what message should i send to DEACTIVATE my excel ananth to general plan to my prepaid connection.
                      so that i need not to loose 90rs every month from my account.
                      Hi,

                      I have a CellOne mobile in which SMS Sending is failed from last 4 days. I tried switching ON/OFF and checked the message center number and found everything was fine but I could not send SMS to any other mobile numbers.

                      I complained to the great CellOne Customer care about this on 27th Dec 2008, customer care person told me as below

                      "CHANGE THE MESSAGE CENTER NUMBER IN USE TO SOME DUMMY NUMBER AND SWITCH OFF THE MOBILE AND FOR 10MIN AND THEN SWITCH ON AGAIN AND THEN ENTER THE CORRECT MESSAGE CENTER NUMBER AS [protected], THEN SAVE IT AND THEN RETRY SENDING SMS AGAIN"

                      I did the above and found I was unable to send SMS. Called CC again and this time I was to repeat the same story to her. Now she was about to say the previous capitalized words and I told her that I have tried all whatever I did then she booked a complaint and gave me the complaint number as 190834 and she told the problem will be rectified in 24Hrs.

                      The complaint was booked on 29/12/2008 and after 24Hrs I called up customer care again on 30/12/2008 around 11.30am. This time CC person told that the complaint is rectified and the SMS Sending will work from evening, NOT SURE WHY, once the complaint is rectified means it should be working fine immediately but she said it will work from evening.

                      The CellOne Customer Care people are Highly Technical as they know that once the problem is rectified **** will work from evening but not immediately.

                      Again I called customer care in the evening around 6.30pm as I was not able to send SMS. This time there was a gentleman talking to me and he asked my mobile number and the complaint number and said that as you are already informed that the problem is rectified you just have to do some changes in the network selection option.. change it to Manual and then switch off the mobile for 10Min and then switch it ON and then you should be able to send SMS.

                      I did whatever the ******** customer care person told and still not able to send the SMS. What I understand from this is that if setting the mobile to send SMS is this difficult then how difficult it to actually the send the SMS out of the ******* network by BSNL.

                      This is the worst quality of service ever seen. I would like to suggest NOT TO GO FOR BSNL/CellOne mobile connection if someone is trying to get one.

                      I have no hopes that my problem will be rectified.

                      Srinivas.
                      first u call24365 other wise u meet ur near shopkeeper that better for u
                      My Sms is not going out. Please look into
                      sir, by mistake i copied mounangane edagamani please deactivate the ring tone i dont want i tried to u r customer care service i tired to contact you its not responding properly


                      please deactivate the ring tone from my mobile
                      sir,
                      I sravani my mobile no is [protected] we are staying in anantapur by mistake i copied ring tone of mounangane edagamani please deactivate the ring tone i tried to your customer care service which is not useful that is always busy .
                      please deactivate the ring tone
                      dear sir
                      my mobi no is [protected] please remove caller tune .i sent lot of massage to no 56700, but it is not happened.
                      thanks
                      shankar
                      please remove caller tune from my mobile. MY no. is [protected]...
                      Respected Sir/Madam

                      i use bsnl prepaid connection.my cell number is [protected].last three days ago in the evening 5.00 pm my balance was 65 rs. but after 2 hours i checked my account i found 40 rs balance.when i contact bsnl customer care executive he tell me you can known about this after 24 hours. then next day i call but there is no answer for my complaint.please tell me why my balance deduct by bsnl.this is not a good service. i hope you can help me in this matter.
                      My fathers number is [protected] ... from Tirupati, Andhra pradesh... this is in general plan-prepaid ..i have recharged with migration power pack voucher ..its cost is Rs. 249/-.. the plan is not converted but validity extended for 1 year...plzz solve my problem...
                      good try 4r the more better service
                      AREeeeee MADAR CHODO, BEHEN KE LAUDO,

                      JAB CALLER TUNE LAGWANI HOTI HAI TAB TOH APNI MAA KI BHI CHUDWATE HUE AWAZ RECORD KARKE SUNATE HO PAR SUAR KE BHOSADE JAB HATANA HOTA HAI TAB APNI MAA KE BHOSDE JHUS JATE HO

                      I HAVE TRIED EVERYTHING GIVEN AS SOLUTION ON INTERNET AS NOTHING IS GIVEN ON CELLONE.IN OR EITHER BSNLIN OR SOMETHING MUCK THAN THAT,

                      DONT TRY TO SEND MSG ON 56700, 567 (sale madar chod 2 rupaiye bhi kat lete hai tone hatana toh dur)

                      calling ON [protected] IS ALSO WORTHLESS, un MAA KE LAUDO SE JAYDA AAPKO ATA HOGA

                      AUR 123 MILEGA NAHI, US PAR MAA CHUD RAHI HOTI HAI GRAHAK SEVA PRATINIDHI KI
                      AREeeeee MADAR CHODO, BEHEN KE LAUDO,

                      JAB CALLER TUNE LAGWANI HOTI HAI TAB TOH APNI MAA KI BHI CHUDWATE HUE AWAZ RECORD KARKE SUNATE HO PAR SUAR KE BHOSADE JAB HATANA HOTA HAI TAB APNI MAA KE BHOSDE JHUS JATE HO

                      I HAVE TRIED EVERYTHING GIVEN AS SOLUTION ON INTERNET AS NOTHING IS GIVEN ON CELLONE.IN OR EITHER BSNLIN OR SOMETHING MUCK THAN THAT,

                      DONT TRY TO SEND MSG ON 56700, 567 (sale madar chod 2 rupaiye bhi kat lete hai tone hatana toh dur)

                      calling ON [protected] IS ALSO WORTHLESS, un MAA KE LAUDO SE JAYDA AAPKO ATA HOGA

                      AUR 123 MILEGA NAHI, US PAR MAA CHUD RAHI HOTI HAI GRAHAK SEVA PRATINIDHI KI
                      AREeeeee MADAR CHODO, BEHEN KE LAUDO,

                      JAB CALLER TUNE LAGWANI HOTI HAI TAB TOH APNI MAA KI BHI CHUDWATE HUE AWAZ RECORD KARKE SUNATE HO PAR SUAR KE BHOSADE JAB HATANA HOTA HAI TAB APNI MAA KE BHOSDE JHUS JATE HO

                      I HAVE TRIED EVERYTHING GIVEN AS SOLUTION ON INTERNET AS NOTHING IS GIVEN ON CELLONE.IN OR EITHER BSNLIN OR SOMETHING MUCK THAN THAT,

                      DONT TRY TO SEND MSG ON 56700, 567 (sale madar chod 2 rupaiye bhi kat lete hai tone hatana toh dur)

                      calling ON [protected] IS ALSO WORTHLESS, un MAA KE LAUDO SE JAYDA AAPKO ATA HOGA

                      AUR 123 MILEGA NAHI, US PAR MAA CHUD RAHI HOTI HAI GRAHAK SEVA PRATINIDHI KI
                      Pls Sir My Brothers Name Is Datta He Leave In Satara, Maharastra, His Hello Tune is Remov
                      I am using the bsnl mobile [protected] since 5 years. This is a pre-paid facility. validity of the number is july, 09. I got two massages from 56700 saying <you have been charged rs 12/- and rs 25/- respectivily for bsnl tunes>in Feb, 09 and again rs. 10/- is deducted for same reason. I do not know what tunes and why it is being charged. i have not made any request also therefore total ammount of rs.37/-+10/- may please be reversed to [protected]. Pl. do not deduct any money from my balance in future. This is not a good apractice of charging for bsnl tune without getting a request from customer.pl. stop doing such thing.

                      Amit kumar singh
                      H No 19-83/70
                      Chandrapuri colony Kapra po-ECIL
                      Hyderabad-500062
                      sir,
                      i'm garima
                      i want to change my hello tune because your company is subscrib me to rong hello tune. so i request to u please change my hello tune emadiatly.
                      i want to subsribe the song-genda ful(delhi 6) song code is-BT 114763.
                      for this i'm thanksful to you
                      my cell no is- [protected]
                      remove dial tone
                      sir, i m R.S.Govindasamy, (+91 [protected]) plz get my dial tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.

                      thanks

                      R.S.Govindasamy,
                      Tirupur -641687
                      mobile no.(+91 [protected]) bsnl cellone postpaid
                      I am unable to deacivate my dialer tone from my prepaid BSNL mobile [protected], pl do it for me.
                      Your customer service is always out of reach.

                      Thanks
                      Agni
                      dear sir, i m using bsnl "lifetime prepaid sim" but it is very costly so now i will change my plan "Lifetime 2 General" plan. plz help me
                      Dear Sir

                      My Prepaid Cellone Excel mobile no.[protected]. I have received SMS (like this :- You have been charged Rs.12 for your BSNL Tunes request) from no.56700 on 25/3/09, 23:32:47 (message centre [protected]) and one more SMS also like this :- Dear Subscriber you have been charges Rs.25 for ur BSNL tunes. Enjoy the service for the ext 30 days. Ur next bill date is[protected] from no.56700 on 25/3/2009, 23:24:13 (message centre [protected]) WITHOUT MY REQUEST BY ANYMODE. So I am requesting you to cancel this charges Rs.12/- & Rs.25/- and give credit to my account immediately. This is the first time i am receiving this type problem in my past so many years. Really i am very much shocked to see this type problem in my Cellone card. Please do the needful immediately. Thank you very much for your good service.

                      regards
                      K.VENKATARAMANAN
                      CELLONE EXCEL PREPAID CARD
                      NO.[protected]
                      my mob no. [protected] pre I want to convert the plan exel student to exel general but your office say that u can't change your plan.

                      bsnl phone , cellone — non connection to mobiles starting no 9

                      Dear Sir,

                      It is now becoming a common problem dailing cells starting no 9 or91 from bsnl phone or cell.
                      This problem has started from the recent past when bsnl has started
                      new dailing changes .
                      I just want to know what is the solution for this problem.

                      Thanking You,
                      Yours Faithfully,
                      Binita
                      plz detune ma caller tune (no .. [protected])
                      Dear Sir,
                      I am BSL Narayana Reddy, I am using BSNL prepaid number more than 5 Years.
                      recently i am getting some messages and for each messages around 7+ rupees are deducting from my account. Please block all those messages unwanted messsges. Thanks in advance.
                      For any clarification please call me in the following number.
                      my cell no is- [protected].

                      Regards
                      BSL
                      Respected sir,
                      i have a request to you to that can you suggest me how to cancel the present ringtone in my mobile.
                      its very necessary .
                      your's faithfully
                      thajuna
                      Hi, I am using BSNL prepaid cell phone, the caller tune was assigned to the number even without our request. I wanted to have it removed. Please do the needful. [protected]
                      i am unable to contact customer care
                      How can know my Per paid sim validity through internet.
                      sri/ mam
                      i have one problem i want to know the location of one no.[protected]

                      bcz this person has taken my 50, 000 rs and ran away
                      so it is my humble request to u to help me pls
                      i will be highlt oblight to u



                      thanks
                      my cell no. [protected]. i m use the internet. customer care not send setting
                      SIR MY MOBILE NO IS [protected].
                      I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE call from no [protected] TO activate devotional service. I just received the call and than press key 2 by mistake. The islam devotional service has activate in my mobile and Rs. 20 deduct from my account. afteR THAT I CONTACTED TO COSTUMER CARE FOR UNSUBCRIBES THE SERVICE. THEY TOLD US USE TEXT UNSUB DEVOTIONAL SERVICE AND SEND IT TO 12630019 OR 12630032 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED LOT OF TIME. I ALSO SEND THE MESSAGE TO HELP CENTRE (UNSUB TO 56505) IT SAYS THE MESSAGE IS INVALID. THEREFORE I REQUEST U TO KINDLY GET IT DEACITIVATED THIS DEVOTIONAL SERVICE FROM MY MOBILE AS SOON AND INFORM ME BY MOBILE NO [protected].
                      THANKS
                      AJAY
                      CUSTOMER
                      SIR MY MOBILE NO IS [protected].
                      I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE call from no [protected] TO activate devotional service. I just received the call and than press key 2 by mistake. The islam devotional service has activate in my mobile and Rs. 20 deduct from my account. afteR THAT I CONTACTED TO COSTUMER CARE FOR UNSUBCRIBES THE SERVICE. THEY TOLD US USE TEXT UNSUB DEVOTIONAL SERVICE AND SEND IT TO 12630019 OR 12630032 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED LOT OF TIME. I ALSO SEND THE MESSAGE TO HELP CENTRE (UNSUB TO 56505) IT SAYS THE MESSAGE IS INVALID. THEREFORE I REQUEST U TO KINDLY GET IT DEACITIVATED THIS DEVOTIONAL SERVICE FROM MY MOBILE AS SOON AND INFORM ME BY MOBILE NO [protected].
                      THANKS
                      AJAY
                      CUSTOMER
                      My mobile number is +91 [protected]. I received the same message from 12630019, on Jan 10th 2009, that I have been "Successfully" charged 19/- for unwanted Radio Service.. that too without my concern. Atleast I did not expect this kind of cheap tactics by Public sector company like BSNL. From then I have been charged 19/- each month (i.e., Rs. 114/- till June 2009).
                      When I contacted the customer service center regarding this issue, they give me a reply that, I pressed some buttons while talking to somebody and that’s the reason for enabling the Radio Service... Ridiculous...
                      Dear BSNL, Even if any type of such arrangement is there in your system, it is your minimum responsibility to send a request to me for confirming weather this facility enable or not.
                      Further whatever procedure they gave to unsubscribe from this scheme simply did not work. So, I here by request the concerned authority to take action against such schemes and refund my Rs 114/- talk time.

                      Vinod Kumar B G
                      94802580
                      SIR MY MOBILE NO IS [protected](Post Paid Connection)
                      I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE call from no [protected] TO activate devotional service. I just received the call and than press key 2 by mistake. The islam devotional service has activate in my mobile and Rs. 20 deduct from my account. afteR THAT I CONTACTED TO COSTUMER CARE FOR UNSUBCRIBES THE SERVICE. THEY TOLD US USE TEXT UNSUB DEVOTIONAL SERVICE AND SEND IT TO 12630019 OR 12630032 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED LOT OF TIME. I ALSO SEND THE MESSAGE TO HELP CENTRE (UNSUB TO 56505) IT SAYS THE MESSAGE IS INVALID. THEREFORE I REQUEST U TO KINDLY GET IT DEACITIVATED THIS DEVOTIONAL SERVICE FROM MY MOBILE AS SOON AND INFORM ME BY MOBILE NO [protected].
                      THANKS
                      Tarun Vashishth
                      CUSTOMER
                      SIR,
                      MY MOBILE NO IS [protected] (PREPAID CONNECTION)
                      I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE CALL FROM NO [protected] TO ACTIVATE DEVOTIONAL SERVICE. I JUST RECEIVED THE CALL AND THAN PRESS KEY 2 FOR UNSUBSCRIBE. BUT STILL THE ISLAM DEVOTIONAL SERVICE HAS ACTIVATED ON MY MOBILE AND RS. 20 DEDUCT FROM MY ACCOUNT.
                      AFTER THAT I CONTACTED SEVERAL TIMES TO COSTUMER CARE FOR UNSUBCRIBE THE SERVICE. THEY TOLD US USE TEXT UNSUB DEVOTIONAL SERVICE /call the nos. AND SEND IT TO 12630019 OR 12630032 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED LOT OF TIME. I ALSO SEND THE MESSAGE TO HELP CENTRE (UNSUB TO 56505) IT SAYS THE MESSAGE IS INVALID.
                      i have expeded more than 40 rupeees to deactivate it, after calling the given nos. by the customer care.

                      THEREFORE I REQUEST U TO KINDLY GET IT DEACITIVATE THIS DEVOTIONAL SERVICE FROM MY MOBILE AS SOON AS POSSIBLE AND INFORM ME, MOBILE NO [protected].

                      THANKS
                      Dr NIKHIL RASTOGI

                      CUSTOMER

                      [protected]

                      Moradabad
                      UP West
                      please let me know how i can convert my bsnl prepaid connection to a bsnl lifetime or anant connection.
                      The islam devotional messages service from 1255020 has also been activated in my bsnl pre-paid mobile and Rs. 20 deduct from my account. Please help me how to unsubscribe.
                      With regards
                      How I can unsubscribe islamic devotional service.
                      sir,
                      I recharged my no. [protected] o 12th july by Rs. 103 and converted plan from SARAL ANNANT to DOSTI . After checking my account status I sent sms to 53733, at that moment I have not get any response from there . when I called cus. care, a gentleman recevied my call, he told me that generallay we start the service within 48hrs., if there is not any problem . from 16th to18th july I talked to free on which I want DOSTI, but on monday 20th july when I called that number, my balance deduted .I called cus, care, a mam recived call, she told me you are not registered . she took my request mannuly after till now there is no activation on my number .I do not know what should I do.

                      BSNL the worst and bad service provider in India, may be in WORLD also. Every employee of BSNL is very lazy . They will be shoted in front of public for their negligence .
                      Sir/Madam,

                      My mobile number [protected], by mistake i got validity of one year...but in real i want this validty only for 45 days...You are therefore requested if there is any provision to cancel one year validity so i can make it for 45 days... pl send ur answer as early as possible. thanks
                      Remove CALLER TUNE
                      sir, i m lalit, (+91 [protected], bsnl cellone prepaid ) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.
                      Sir, my mobile number is [protected] I got activated your bsnl [protected] devotional service activate please deactivate it.
                      please deactivate caller tune in my post paid connection having number [protected].
                      sir,

                      I am kumaran. My prepaid bsnl No is [protected]. Please remove my caller tune. Thank you
                      Please deactivate the caller tune from my mobile no
                      Please deactivate the caller tune from my mobile no [protected]
                      I AM SABEER TP BACKER
                      Kindley deactivate the caller tune from my mobile no [protected]
                      I am dr v. k. singh.i have kept dailer tone for my phone.but my account is being reduced 25rs!! i cant bear the amount please deactivate the dailer tune for the my phone.my phone number is [protected].thanking you
                      sir, i am Navya ([protected]). I am using students suvida plane. i had actived a ring tone on[protected] in my mobile.i am unable to deactivate my dialler tone from my prepaid BSNL mobile. i therefore request u to kindly get it deactivated for me. ur customer care service is always out of reach.
                      Islamic devotional messages has been activated in my no. M cell no. is [protected] I have called several times to the customer care to deactivate the service but all the information they have given were wrong.When I told that the information is wrong they cut my phone.


                      Thanks & Regards,
                      Abhishek Sutradhar
                      Dear Sir/ Madam
                      I am using a cellone prepaid connection, my mobile number is [protected].( Dhanbad Jharkhand) i therefore request u to kindly get it deactivated for me.
                      I AM VERY DISSATISFIED FROM YOUR CUSTOMER CARE SERVICE/DEVOTIONAL SERVICE. I HAVE RECEIVED ONE MESSAGE FROM DEVOTIONAL SERVICE TO ISLAMIC MESSAGE. I HAVE SEND A MESSAGE, BUT THEY HAVE NOT ASK ME MY CHOICE & DEDUCT RS 20/- & MESSAGE YOUR SERVICE ACTIVATE. THAN I RING A BSNL CUSTOMER CARE CENTRE -123, I HV NOT RECD SATISFACTORY ANSWER, U R HELP DESK SUPPORT TELL ME TO DIAL 56700 TO UNSUBCRIBES OR 12630019 TO DEACTIVATE THE SERVICE BUT STILL IT'S NOT HAPPENED/ MESSAGE SENDING FAILED. I CALLED MANY TIMES. I THEREFORE REQUEST U TO KINDLY GET IT DEACITIVATED FOR ME. THANKS, YOUR'S --CUSTOMER
                      my general plane change to life time plane what is way...
                      Dear Sir/Madam,
                      This is to inform you that I requested several times to your customer care to remove dialer tone but the request is still not processed. They deduct the amount without informing me.

                      Please remove dialer tone from [protected] owner's name Saurabh Misra.

                      Thanks & Regards,
                      Saurabh Misra
                      Sir, my phone reads defective sim card although one hour earlier it was working fine.i am at crossroads as what to do as all my contact details were there.my number is [protected]
                      My cell phone number is [protected]. I updated my prepaid account with 400 days validity voucher. I got valdity up to may 2010. But I had again updated by Rs 49.00 for 0.49/call, but you change my validity period by reducing about 06 month ie. 16 Jan 2010. Please let me know Why it is so?
                      To unsubscibe from devotional alarms facility
                      1 please dial 1255536
                      2 choose catagory (hindu, crischan, muslim etc)
                      3 select time
                      4 listen annauncement up to unsubscribe option 9
                      5 select unsubscribe option 9
                      6 confirm by press 1
                      than you will be unsubscribe from devotional facility.
                      sir,
                      i eceived a service message and by mistake retrive it it subscribed some service named MOBILE INVESTOR now customer care executives are not telling the proper way to unsubscribe it.
                      i had send request for DND in November 2009 but it had not activated till now

                      thank you!
                      ankit kr. pandey
                      gorakhpur
                      [protected]
                      deacivate my dialer tone from my prepaid BSNL mobile, pl do it for me.
                      mobile no:[protected] & [protected]
                      sir my exess amount is deducted so i want to just remove my dialet tone but i m unable to do so plzzzz help
                      dear sir/mam i am using bsnl service since 1 year it was a good service i am saticfy u r service.but still i am facing out going probleam in particulare no series wich is start from 80052 or all no of
                      800 series since two month i am lunched complaint many time in call center but probleam is not sortout so plz resolved my probleam



                      manoj kumar dehradun uttrakhand
                      my no is [protected]
                      I am from Andaman and Nicobar Islands. I am using BSNL prepaid connection mobile No. [protected] I subscribed for BSNL caller tunes 4 days back by dialling 56700 and the amount has been deducted from my account Rs.12/- for song and Rs.28/- as subscription for one month. But for the caller its still rining instead of playing song. Please do the needful.

                      V. Hamza
                      I am unable to deacivate me dialer tone from my prepaid BSNL mobile, pl do it for me.
                      Your customer service is always out of reach.

                      cell no : [protected]
                      sir,
                      this is mandava venkateswara rao.recently dialled tone activated on my bsnl sim([protected]) without my permission.iam trying to call bsnl customer care but its not connected.so kindly deactivate the dialled tone

                      thanking u

                      regards
                      mandava venkateswra rao
                      [protected]
                      Deactivate BSNL ring tone
                      Sir/madam
                      Please deactivate BSNL tune of mobile No [protected] and daily Rs.1Ruppe charges ple deactivate

                      Samsung — I am not able to disable the alert sound

                      Hello sir,

                      I am using samsung metro 3310 mobile. The mosile is good. Now, I want to know how to turn of the alert sound that is coming after any call or any message with the balance information. How can we disable that sound???

                      It would be great if You help me in this issue.
                      I am using bsnl cellone jaipur [protected], I was charged for ADL 7 service without my consent with a remark that to unsubscribe send unsb ADL 7 to 54334, received massage back that request captured and will be disconnected soon . received massage after one month that service will be renewed and to unsubscribe send unsb ADL 7 to 54334 . sent massage again. but again the service was renewed arbitrarily. bsnl to refund amount charged, cost of sms sent along with compensation for mental disturbance immediately. non refund will force to proceed for legal action on the cost of bsnl
                      79707

                      incoming call detail - req.

                      I want the incoming calls statement for my cell no.[protected] from 07/10/2013 to13/10/2013. Pl.help me.

                      cutting money for follo

                      KINDLY UNSCUSBSCRIBE THE FOLLO UNAUTHORIZEID DEDUCATION AND SMS SERVICE PROVIDEDE BY HTTP/ WAP INDIATIMES .COM FOLLOOPRX /FOLLOBSNLDA.

                      Phone Lost

                      Please deactivate my number [protected] effective immediately, i lost my phone this morning.

                      Not receiving mobile phone bills

                      I have not been receiving mobil phone bills for last 2 months for Mobile Number [protected] on the changed address request submitted in October

                      Request for PUK number

                      Sim card no.[protected] please sent PUK no. to [protected]@rediffmail.com

                      REQUISITION FOR CALL HISTORY OF MY PREPAID MOBILE 9481039980

                      Dear Sir/ madam, Kindly provide me the call history of my bsnl prepaid mobile number [protected] to my registered email address : [protected]@yahoo.co.in. from period 1st Oct 2013 up to 17'th February 2014.
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                        P
                        P MUTHU RAMESH
                        from Gurgaon, Haryana
                        Apr 25, 2008
                        Resolved
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                        Resolved

                        I AM MUTHU RAMESH I WORKING IN NEW DELHI MY HOME IN TAMIL NADU MADURAI-625 214(SHOLAVANDAN) I GIVEN ONE LAND LINE IN BSNL (17.04.2008) TILL TO NOT GIVEN CONNECTION. PLS GIVE TO QUIKLY CONNECTION
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Sir,
                        I am S. Maria amalraj, from Virudhunagar, Tamilnadu. Almost two months (deposit paid on April 3rd, 2012) I am waiting for Land line connection in my home;But not yet given.I have complained about this to BSNL office for twice already. But there is no response. Kindly give immediate land line connection to us.
                        Thank you.
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                          DWIPENDRA MOHAN SAHA
                          from Kolkata, West Bengal
                          Apr 24, 2008
                          Resolved
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                          Resolved

                          bill details of my landline

                          Sir,
                          My phone bill always exceeds Rs.1200 per month.Seeing that Ihave checked the usage of my BSNL landline phone.But the bill amount has not changed a bit yet.
                          I am quite eager to know the bill details of my telephone number[protected].For a long time I have been trying to find the correct helpline number and make an application regarding the foresaid problem.Unforetunately I have failed to get such helpline number or...
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                          ramki
                          from Bengaluru, Karnataka
                          Apr 23, 2008
                          Resolved
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                          Resolved

                          Hi all,
                          Beware of Customer Care of Broadband Internet services of BSNL . I am a customer of dataone broadband. The answering by the customer care is so RUDE AND RASH that you will fear whether to call or not the next time. These Govt people work in these manner only. The present customer care person first asked me in a rash...What is your problem? ( as if i am burden to her and as i have done something harm to her) . Then i asked what is bill amount, she said...wait ( in a rude manner)...then she took 15 full minutes and was bussy discussing personal ### and fantasies with her colleague. And after 15 mts, I had to keep off the call...I amgiving the complaint now and also thinking of disconnecting the connection since other private players doesnt have so much of EGO problems in answering thecall in a pleasant manner. Great Going BSNL BROADBAND...MERRI BADDUA LAGGEY TUMM SAB LOGON KO.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Hello,

                          I am Hemant Bachhav to applied the BSNL Broadband internet connection from 14th march 2008 but still not coming. Actually engineers already told me your connection coming within 1 months but nobody take care. After that i called to engineers but they told me your connection will be coming 2-3 months.
                          It is not fare for your service. Very poor service, nobody proper response.
                          Please give me urgent internet connection. I am really worry to your service.

                          Applied Date : 14-March-2008
                          Phone number :[protected]
                          Plan : 250+49 (Home plan).
                          Name : Mr. Hemant Bachhav
                          Address : Flat no.6, Punchawati appt. Near Suman petrol pump, Rane Nagar, Nashik-422009.

                          I need really urgent. I am already waiting internet before 2 months
                          Waiting for your reply.
                          Hello
                          Name : Hemant Bachhav
                          Address : Rane nagar, Nashik-422009.
                          Ph.: 2374279

                          I have taken the plan 250 (Telephone + Broadband internet)
                          Telephone line and instrument got installed on 14th march and BSNL officer said that Broadband Net will get connect within 1 Month
                          but up till now BB connection is not available at my home
                          recently i called bsnl engineers for the status but nobody gave me proper reply and they said net will come after 2-3 months
                          i m sufferring due to this

                          Thanx
                          Hemant Bachhav
                          [protected]
                          worst internet connection in chennai, more than month i dont have connection itself i given number of call s no response. in past three months nesrly 50 calls made to customer care . better they can close give it to private sector.
                          I had been using BSNL telephone since 2000 and we got the Broadband connection recently under Home 500c plan. My phone number is[protected]. I returned the modem to the concern authority and submitted a covering letter to Madhavaram Exchange, Chennai as I got my own modem purchased and hence requested for refund on Security Deposit. I received my monthly bill amount for the month of September 2008. I had few clarifications regarding my bill amount, since there was an excess amount charged. So I called[protected] around 2.25PM on 23/08/208 thinking I would get my doubts clarified by BSNL personal. But my bad luck, one lady picked up the phone and never gave proper details regarding the bill amount. She was UNPROFFESSIONAL and VERY RUDE to me. Finally I decided that I am not going to get any help from her and eventually when asked for the name, she said her name was SOUNDARI, Accounts Officer. She hung up the call before I could complete my conversation. I am really astonished by the service which I received from an Accounts Officer. It made me feel bad as this was a frustating experience which I never had through out my life time. I am not interested and have to think about continuing my relationship with BSNL Service.
                          Ohhhhhh...BSNL has the worst customer services in the whole word...even not only phone (i m telling my real experience)..i[censored] meet them personaly at their office they guys don, t reply u..they just say go to website and findout details...i think really they don't know or they are not able to their job..."salo kamino ko kuch aata hei nahi haram ke paise dus rahe hein..."
                          I have a more addition to the comments that BSNL call logging system is also very poor. Because the Call centre number is never accessible and if you call on 1500, sampark then they will receive the call by automated answering system and give you a call log number but after that what happens god knows. They don't have any helpdesk person to talk over phone so that I could clarify my problem & take help online. I think if BSNL improve in this area, so they may reduce the call solving problem and in many cases they might not have to attend the customer place to solve the problem.
                          Dear Sir.

                          I have internet broadband connection but wire less access its not working in my laptop. Kindly do the need full.


                          Model No : WA3002GA
                          mac aDD : 00 : 1B : 57 : F0 : F1 : E5
                          S/No : DNA-A211UB1AD[protected]

                          bsnl Consumer No : [protected]

                          Address is : Aakkash Builders
                          #28-A, Bharath Street
                          Srinivasa Nagar
                          Balaiyah Garden
                          Madipakkam, Chennai - 91

                          Tel :[protected]
                          Cell :[protected]
                          www.efateh.com
                          worst service i have ever seen.
                          i am from pune. i wanted broadband connection.
                          i visited the nearby bsnl centre of my area.i.e. vadgaon-sheri, pune14.
                          i asked them why i can't get bsnl broadband connection.
                          they say things like, the area is not feasible.
                          my friends have got broadband connection, and they stay just 200meters distance away from my house.
                          and the officials say, i can't get connection.

                          the main officer in charge in never in office in office hours.
                          others speak rudely.
                          they don't even tell me that when will the area become feasible.
                          about dozen people in my area want broadband. even the EVDO's are over.

                          these BSNL PEOPLE ARE NO MORE THAN BLOODSUCKERS.

                          worthless, people.
                          'S.
                          Hey Peeps..

                          Stop blaming the system alright. Come on give it a break.. Remember BSNL is an India govt run enterprise. They have got Aristocracy running the show. So Shut the [censored] up.

                          How ever i do apologize for our CSR behavior, that was rather lets say difficult. But it is entirely your fault to cause her to behave like that. Remember she will get her salary even if the BSNL enterprise goes bankrupt. And her husband will get widower pension after she dies of colon cancer.

                          You see you have to work for money, they dont.. so??? Learn Keep off ! And curse the darn Bast**ds. Let em Rot In hell, and die a miserable death.

                          Amen.
                          this is the worst communication centre

                          these people r not working for the people

                          i pray to god that u should suffer in ur life badly
                          MY USAGE IS MUCH MORE WHY????????

                          BSNL Broadband — Rude response

                          This is the extention of the previous complaint below:

                          The BSNL sent the 2 linemen at 12 PM today who are not at all technically sound. They did not able to find out the problem. They asked me to come to BSNL office along with the modem, splitter, cable, etc. That too, not today; On Monday.

                          I am frustrated with this situation. Why can't the BSNL send a technical staff?

                          Do I need to cancel the connection as I am paying unnecessarily for last 45 days? Is this the only solution for the BSNL customers?

                          Please, some respond. Thank you,
                          Siva Sankar Pilli.
                          [protected].

                          [protected][protected][protected][protected][protected][protected][protected]
                          No solution; No response

                          I have been using BSNL broadband with landline telephone for an year. When I was living at "A C Guards, Hyderabad", it worked good. In the month of May 2009, we shifted to "KPHB Phase 7" in Hyderabad and I applied phone shifting before we left from the previous location but it took more than 17 days for them to give connection at new location. We were not satisfied but we felt we can do nothing with them. For this, I had to call more than 30 numbers as the customer care people kept on giving different numbers to contact different people. Some more numbers did not answer.. When giving the connection, the BSNL technical people demanded some bribe even though they knew that I was not working anywhere. One of the technical persons children are earning more than 30K every month and himself earns a lot as it is BSNL job. I felt ashamed on behalf of him.

                          After installing the connection, the real problems started. They do not neglect to charge for the services but they neglect customers problems. The broadband never worked well after that day and it continuous.. I called up customer care many times and the lineman/technical staff closes the complaint without letting me know whether they did something or not. Again, when I contact customer care, they give me another complaint number. The complaint numbers are 44829, 44953, 45713. My telephone number is[protected]. Each time, I contacted the Lineman also on his WLL number,[protected]. He gave me one more number of some Mr.Murali [protected]. He never answered the phone for the last 15 days. Today, by luck or good fate, I got his call back. He replied very rash. He just said that the telephone lines in this area are not good and they are not going to change. So, he suggested me to take WLL phone with 144 kbps speed. It was not actually a suggestion; just like an order. He did not take any word from me and disconnected. I am getting mad with these people and their services.

                          Is it the way should BSNL consumers should expect from BSNL staff?

                          Please, please, please take action to let me enjoy the service properly and give some value to my money.
                          the people at the customer care service are very rude and behave in an indecent manner, whenever i made a call to them they will just pick up the call and end it at once.
                          BSNL has the worst call center people, I think when they interview they take only waste people from Bangalore
                          Usless telling about them, they will never change
                          Sir, it is surprising that no response is there to attend the bsnl mobile tower, which is situated at Panchapatmali Bauxite mine. the tower is down since last 4 days, and this type of no signal complains are very common at the mine The communication depends mostly on bsnl signal at this place. We work in Nalco a public sector undertaking, and in the present day communication age, we feel are at the mercy of bsnl officials to attend such complains,
                          Most importantly the root cause of the irregularity in signal is yet to be established and rectfied. . This causes lot of working in convinience. Can I expect a suitable solution.
                          Please note that lot of revenue is generated to bsnl by Nalco.
                          LMPatnaik Dy. Gm (electrical)
                          NALCO, mine Damanjodi. ( Koraput )
                          Phone No. 268005.
                          no, BSNL phone hi tha ka ti lo hrim Airtel hi atha ber
                          Bsnl customer care employees nor the officials, ssas also have no idea whenever the landline or internet fails. They have no info about the issue. This is very strange, are they really working or its just like a vacation for them to come to work at bsnl. I face this problem every month, landline goes dead and internet doesnt work. The most negligent customer care service and the most non-courteous, negligent employees.

                          BSNL — BSNL Customer Care only for Personal

                          Looks like BSNL customer care no.s are available only for personal use of its employees and not for general public. When you call up these numbers some time it says that line is busy with conversation. Again if you call back it rings and no one response. Looks like only its own employees will be using it for making personal calls and not for public. This is really true for banaswadi customer care bangalore. 25421100. There is already more number of complaints on this area of division.

                          Anybody cares for this?

                          bsnl home 500C — weak customer care replies

                          Respected sir/madam,
                          A very gud morning. am using BSNL Broandband home plan 250 by the last month.Land line no. is[protected].On 30th oct, i requested bsnl to change my plan as home combo 500C. They told that the plan will changed within 3 days. On 4th nov, i make a call to customer care(ph:1500)at 8.30pm, they replied me that, your plan has been sucessfully changed, you can avail 2am to 8am free browsing and 175 free calls per month. since i feel happy and wake up 5th morning and browse the net. On the next day when i saw my usage details am shocked. because the browsed details in free time has been included in the usage chart. its nearly 400MB.
                          When i call the customer care(1500) on 05/11/2009(12.30pm), they replied that till now the request for plan change has been not yet processed.
                          When i call the customer care(1500) on 05/11/2009(05.15pm), they replied that the request for plan change has been processed.
                          like this simultaneously i got the different replies. i feel very bad on this. BSNL- A Well developed service in INDIA.?
                          For the usage am inneed to pay the extra amount which is nearly 400RS. but am unable to pay such amount. Its the fault of customer care and not mine.
                          I kindly requested you to take action as soon as possible.Awaiting for your kind reply. hope you will make favour for me.


                          Thanking you,

                          yours faithfully,
                          G.Chiranjeevi

                          BSNL Broadband — behaviour of official

                          I have received BB bill for month Oct 09, in which they give me excess charges. I complain to all official but no body response me. One day I meet to DGM (finance) he is a nice person he entertain my complain .he immodestly correct my bill and write actual amount on bill as well as counter file I deposit the same. But next month the BSNL official again gives excess bill and denies the correction of his DGM.
                          sir,
                          i am using this connection. idon't know which plan it is. so i want to know which palan or tharif i am using... can you help me...
                          i am using BSNL BROADBAND for the past 3years...but now i cant access my portal account id...i need a solution#
                          help needed!!!
                          Dear Sir,

                          Our BB plan 700 we have changed 3300 for the month of Jan-10, but still they haven't changed our plan & generated the bill with old plan (700). We have given complain ameerpet exchange on 26-02-10 at SDO & AO division till there is no respond.

                          Kindly let me know the status immediately.

                          Our Telephone No.[protected]

                          Standard Laboratories & Traders
                          Jeedimetla Hyderabad

                          BSNL — POOR RESPONSE & RUDE BEHAVIOUR

                          ON 13/06/2010 AT ABOUT 6 PM & 6.30 PM BSNL CUSTOMER CARE REPRENSTATIVES BEHAVE RUDELY & DESPITE MY SEVERAL REQUESTS THEY DIDNY LODGE MY COMPLAINT . WHY BSNL IS HAVING SUCH TYPE OF REPRESENTATIVE IN CUSTOMER CARE DEPARTMENT. THEY ALWAYS PUT IN HOLD SAYING ALL EXECUTIVES ARE BUSY. WHY NOT THEY CONTACT TO CUSTOMER ON BACK, AS PER BSNL POLICY.
                          YOU CAN LOGE YOUR COMPLAIN HERE. NO NEED TO GO TO BSNL OFFICE IN THERE HOT LINE NUMBERS.PLEASE CHECK. THEY HAVE CONSUMER GRIEVANCES REDRESSAL CELL
                          http://bsnl.co.in/pg/pg1.htm

                          cool care enterprises — bsnl broadband not working

                          our bsnl broad band not working
                          [protected] and i give the request for changing the bill plan last month but no action no repaly, pls help us.

                          BSNL Broadband — The people don't give proper info.

                          I have launched a complaint because my phone is dead. It was due to an overdue bill which i settled immediately. Ever since the people who took down my complaint keep divertingme to new numbers and never give the correct information. They promise that it would be attended within 24 hours but it has been 3 days. They do not even bother to follow up.

                          After calling various people i got the number of Mr. Shetty who is supposedly the line manager of the area. Even he was clueless about the issue and said that the problem would be resolved the same day. After that when i have tried to reach them to ask the progress they say eveyone is in the meeting.
                          I availed bsnl broadband connection from Chennai Madipakkam about six months back. It took three months for me to get my land line through after getting the broad band connection. Moreover every month the service will go at least for one week, there wont be any response from the exchange immediately every thing will happen at their will and pleasure as if they are providing a free service. Of late in February 2013 I exercised three breakdowns and the latest is on[protected] which complaint id is:[protected] dtd.[protected], no action till date. The previous complaint was on[protected] which ID was:[protected]. It is very difficult to meet any authority to explain my complaint personally. If any customer oriented bsnl authority sees this mail request to do something to give trouble free service to me since I am paying for the dead service, this is only a desire since I cannot expect service from any government department.
                          Sreenarayanan.
                          Bsnl customer care staffs are very rude they even tease us when we ask some plan change which is correctly mentioned in the website. I just want to know how can I identify the person whom I talk and whom shall I complain about this incidents. These staffs are really worse than coolies. Somebody has to taken severe action against them. We couldn't identify the person whom we r taking at the other end. So I can I lodge complaints. Give me a favourable reply
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                            Somasekharan
                            from Ernakulam, Kerala
                            Apr 23, 2008
                            Resolved
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                            Resolved

                            I am Somasekharan. My landphone is complaint from last 4 weeks(ie 1 Month).I have put complaint 3 times in complaint box, in automatic compliant system, informed techical staffs, engineer of that exchange (Mazhuvannoor)and higher grade of officers of our distict(Ernakulam).Still this time they neither the came to fix it nor any action.Still this time we have no payment due . We also taken the BSNL broadband connection.Why did you(BSNL people) opening the office regularly with taking any job ????????????????????.You can sleep in house very well rights. There are lots of educated people(youngsters), who were ready to work in any condition expecially in India, still why should BSNL hold such lazy workers.I[censored](BSNL) CONTINUE THESE TYPES OF SERVICES IT WILL NOT EXIST EXPECIALLY IN THIS CENTURY...

                            My address
                            S.Somasekharan
                            Vathiyamparambath(H);
                            N.Mazhuvannoor(p.o)
                            Ernakulam(Dist)
                            Pin :686689
                            KERALA PH:[protected](complaint Number)
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            i am Aravind Pillai, working in UAE as an Engineer, my hom-exchange pulamon. KOttarakara, near kollam, kerala. im my hom from last 3monts phone having repeated proublems. my parents repetedly informed diffent officers for this purpusesin exchange, but 2 or 3 tims lineman is came and checked, they collect money and went, angin aftr 5dyz same proublem. now also same proublem. means on last 6dyz we dont hav land line connection,
                            til now nobody is came .so iam planing to report this issue to central telecom minister, because my parents, both are patients alone there, i cant call them daily. if something will happen, how i can? so hope you will consiedr as a serioues matter and will do something early as far as possible.
                            thanking you
                            Aravind pillai
                            my hom no.[protected]
                            aluvila veedu, kottarakara.
                            bsnl the worst service provider and fooling customers i[censored] thinking to purchase a bsnl connection plz don't other wise u can lost your mentel control i broke my landline because in every 10 sec server going down no serv in mobile no serv in landline no customer care nothing i hate bsnl punch line is bsnl wort hai mere liye

                            BSNL Services — IRRESPONSIBLE FUNCTIONING

                            I'm one of the customer of BSNL SERVICES and I transformed from 2G to 3G network before 1 month but I could not have a 3G signal,and when I called to the CUSTOMER CARE it hardly connects.I request you HIGHNESS to take the necessary action for the very reason to improve the Services of the Govt. Department.,and to buill a better INDIA..Hope your Majesty take the necessary action against this type of irresponsible functions..

                            BSNL — No youngsters there

                            All old people in bsnl ...........cannot even understand what we are saying..............Appoint some young people and why internet plans are expensive????.........They do not cost much in foreign countries................WHY????.............IF there are youngsters BSNL will be the outstanding..........

                            BSNL — BSNL broadband- irresponsible actions from bsnl

                            I am writing this letter with extreme disappointment on the actions of our great BSNL officers. I have submitted an application for BSNL broadband connection on 28th December 2011 to Oachira exchange. But due to lack of sincerity towards the responsibilities of BSNL officers, we are still NOT connected to the internet world.

                            From Oachira exchange, they have sent a technician to my house couple of times to setup the connection. It was not so easy for him to establish the connection due to some error. As per his opinion we bought a new modem after 3 weeks of try. But the technician did not turn up for configuring the connection and hesitated to give us the user name and password when I called them to Oachira office.
                            Then we have decided to go further a “level up” to report it and tried to contact BSNL Kollam office. It was also a useless try. They did not pick up the phone despite of 3-4 times of dialing. The phone nos are [protected] and [protected]. You can test it if you want.

                            In the mean time our land line phone got faulty as usual. My father made a visit to the local exchange (Oachira) to report this problem on 30th January 2012. They have given zero response for this issue. We made a complaint through “call 198” but received no help from BSNL.
                            We always make sure that the monthly rental payment is made in time to BSNL for their land phone service. Are they not valuing the money which we are earning?

                            Now in effect, we neither have land phone connection nor have broad band.

                            Details:
                            Subscriber name: Khadeeja.
                            Consumer ID: [protected]
                            Land phone No: [protected]
                            Exchange: Oachira (Kollam DT)
                            I am Suhrit Dutta, working as developer. This month I need unlimited plan as for I apply it in the first week of this month but it has no work on my request. This month is now to gone. What Bustard people works in BSNL, Nobody give me right information in a right way.
                            They told we have a problem but my word if you can't solve it so give your resignation. Your fault I can't bare. This will not fare.

                            So I will not give any money if it comes to much as my exception due to your late in work.

                            My rest no[protected]
                            Barasat, barbaria
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                              Sanjay Tyagi
                              from Bengaluru, Karnataka
                              Apr 23, 2008
                              Resolved
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                              Resolved

                              Noise while talking over a call
                              Hi

                              My telephone number is[protected].Since 15 days there is a disturbing noise while talking over the call. I have already complaint twice but no one rectify this problem. Sir I m too much trouble without using the phone. I enable to connecting with my relatives & other persons & not doing the urgent work without helping the phone. I were faced this problem many times earlier also. Please rectify the problem in the telephone line as soon as possible.

                              Thanks
                              Sanjay Tyagi
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              BSNL — Noise while talking over a call

                              Hi

                              The telephone number is 28476797.Since 2 days there is a disturbing noise while talking over the call.Please rectify the problem in the telephone line as soon as possible.

                              Thanks
                              Vani

                              BSNL Wani — Deposit of landline phone

                              Phone No-289304
                              Circlle : Wani

                              I was returned landline phone in the month of sep-08, but still depost is not received from your office.
                              hi
                              sir plz solv my problem before one month very disturbance in phone line no. is[protected]
                              plz solv this prob. as soon as
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                                Ramesh Sengodan
                                from Bengaluru, Karnataka
                                Apr 23, 2008
                                Resolved
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                                Resolved

                                This is with regarding a complaint which i have already submitted to you about the disturbance and problems I am facing with the landline connection number[protected], I am unable to use this phone from last two months. I am hearing noise and disturbing sounds while making calls. I already registered this complaint in Chinnasalem (Kallakurichi) exchange, I did not receive any feedback from your side for my previous letter. And I have missed so many important calls. Please consider this as urgent and try to solve this problem soon.

                                Expecting earliest response….
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                My telephone number[protected] is not working for more than a month.I request your immediate action to rectify the defect.
                                bsnl outgoing bill for june2008. Phone No [protected]
                                Dear Sir/Madam,

                                My no is [protected].I applied for BSNL landline and broadband in BSNL mela held on 20th september 2008.
                                After that no one visited/called us for any landline installation.
                                After repeated visits, someone came and put the landline on 7th October 2008.But while during an incoming call, phone
                                will not ring and the call will get tripped
                                Since 7th october i have done repeated visits asking the BSNL people to correct the defect.I am told today they will
                                fix it but till today it has not been fixed.
                                I have visited BSNL Indranagar office so many times but of no use.

                                Even installing the broadband also they haven't yet initiated.
                                I request you to do the needful.

                                Regards,
                                Mala.
                                Sir,

                                This is regarding a complaint which i have already submitted to you about the disturbance and problems I am facing with the landline connection number[protected], I am hearing noise and disturbing sounds while making calls, facing problem with the instrument of which we have alredy made complaint many times. so please change the instrument and provide us with new called id instrument. we are using this connection since last ten years. I already registered this complaint in raipur exchange, And I have missed so many important calls. Please consider this as urgent and try to solve this problem soon.

                                manoj kumar gupta
                                [protected]
                                [protected]
                                [protected]

                                BSNL Landline — noise in phone since long

                                sir, my landline phone no. 2356230 is so noisy that it is not possible to hear. The problem is continuing sinse last 4 months.I am lodging complaint on198 every 3rd day.Everyday at least 3times it is asked by BSNL if phone is o.k. Everytime my reply is NO it is still noisy. And THEY TREAT IT AS IT IS ALRIGHT. Again a fresh complaint is lodged.This can be verified from the computerised record of complaints.I am thinking to surrender it. I want my rental for the last 4 months back. V C MITAL 104 MANAS ENCLAVE, INDIRANAGAR, LUCKNOW
                                we have been facing the problem of noice while talking in the phone. its the problem due to the improper connection of land l.ine fixing and cable fault. so plz rectify our problem so that we can use it in an efficient way.
                                thanking u sir.
                                my land line number is[protected], our problem is that when ever anyone used to call us its saying out order, some times call may disconnect, very disturbing thing is the noice and its very difiicult to get the line..my brother and sister is in north they all saying its very difficult to get the line..thrice i complaint..once the authorities came and change the phone still we are facinng the same prob..please do the needfull


                                thanking you sir
                                BSNL - Land phone[protected] is Unable to Use.

                                This is with regarding a complaint which i have already submitted to you about the disturbance and problems I am facing with the landline connection number[protected], I am unable to use this phone from last two months. I am hearing noise and disturbing sounds while making calls. I already registered this complaint in Koheda exchange, I did not receive any feedback from your side for my previous email. And I have missed so many important calls. Please consider this as urgent and try to solve this problem soon.
                                Sir/ Mam, 14-mar-2010

                                My Land line number[protected].

                                My land line connection is not working for last one month, and i have already informed many times at Kachirapalayam BSNL exchange but there is no any response from there. Please solve this problem as soon as possible.

                                Regards,
                                S.Palanivel
                                [protected]
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                                  BALKRISHNA KALE
                                  from Gurgaon, Haryana
                                  Apr 22, 2008
                                  Resolved
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                                  Resolved

                                  Dear Sir,
                                  My telephone no.is[protected] since from last six months not working properly eventhough i have asked my near service center also, there is no any pending bills althuogh they are argonatly communicating all of time they are saying road problem but my
                                  neighbours phone working properly

                                  pls look into this serious issue
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  My BSNL landline is dead since 3 days.
                                  My BSNL landline is dead since last 3 days. My phone number is[protected] and 24318658.
                                  I applied for bsnl landline on Aug 27 th. It took them a long time to time even get the work order. Their service is extremly slow.
                                  They do not care about the customers.
                                  karthik
                                  Dear Customer care,

                                  I have shifted my BSNL Land line[protected] connection from Arumbakkam Chennai-600106 to Anna Nagar Chennai-600040, Still the connection has not been perfectly. I have registered a complaint and the number is 85601568.So pls kindly do the need full ASAP.

                                  My Address,
                                  P.Venkatesan
                                  AP-505, J Block, 16th Street
                                  Vagai Colony,
                                  Anna Nagar, Chennai-600040.
                                  Landline Promblem-No dialing tune please check
                                  Landline Promblem-No dialing tune please check[protected]
                                  i hv paid bill for 5 months which is outstanding from may 2009to till date.The May bill is Rs.1386.but they hv credit for only Rs.386 and for two months the bill amount is 0 in their accounts.but i hv the bill for the two like 936 .Please i m confused with the hardcopy bill and their acounts bill rate.please guide me
                                  Hi,

                                  We have landline connection at my home under my mother's name - Saraswathi S[protected]. Before 6months our landline stopped working. We raised complained to our local exchange (Ayarpadi - Attur - Selem). No response from them. we have raised to Attur exchange also. but no response till date. But we are getting bills at each term(once in 2 months) without fail. we are also paying that too.

                                  I dono what to take action on them. I have raised online complaint on BSNL customer service, no response from that also. I dono how this helps. Raising this with some expectations.

                                  Thanks,
                                  Saravanan
                                  Dear sir;
                                  Iam complint from bahrain My land phone conection threemonth cable fault, but now incoming calls only not working outgoing.evry day complaint but not repairing now total five month what can ido.


                                  Malappuram, tirur, kavilakkad.

                                  P.Velayudhan, Tel: 256 3057
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                                    S.V.N.SIVA PRASADA RAO
                                    from Raia, Goa
                                    Apr 22, 2008
                                    Resolved
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                                    Resolved

                                    I shifted from quarter nO.C 217 A.G. staff quarters, . Erragadda to Plot No.47, Sri Ram Nagar colony, Hydershakote, hyderabad 500 008 in July 2007.I contacted the CRO /Erragadda telephone exchange on 3.7.2007 to shift my telephone No.23815462 to my new residential address. I contacted many a time, the officers at Hydershakote telephone exchange to arrange shifting of my telephone immediately. I was informed that there was shortage of cable to shift my phone. Many a time i visited the exchange and requested the officials to do the work at once. Though 10 months have elapsed the phone has not yet been shifted so far. To my amusement i find the BSNL is sanctioning on the spot telephone connection in Hydershakote recently. I wonder the way the existing customers are treated, causing lot of inconvenience. I therefore request the top authorities of BSNL to look into the matter and arrange to shift my phone immediately or else take action to refund my deposit forthwith.

                                    I would be happy if there is response from your side at the earliest. I will be available on [protected]
                                    Thanking you in anticipation
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir

                                    We have a BSNL landline connection in Yamuna Nagar. But due to some personel reasons we have disconnected the connection. But now its about five months but we still not get back our security that is about three thousand rupees. The connection is on the name of Mr. Balbir Singh and the telephone no. is[protected]
                                    Please let me know the status. Your quick action should be appreciated.
                                    Please reply as soon as possible.

                                    Regards
                                    Neeraj Kamboj
                                    Dear Sir,

                                    My company shifted Balakam pet area. our phone Number:23814959
                                    our customer id:[protected] & account Number :[protected]
                                    No connection in our office. (phone transfer or not)

                                    Please let me know the status. Your quick action should be appreciated.
                                    Please reply as soon as possible.


                                    Regards
                                    Narendra
                                    ph no:[protected]
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                                      S.H.Jalikop
                                      from Bengaluru, Karnataka
                                      Apr 22, 2008
                                      Resolved
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                                      Resolved

                                      Sir,

                                      I am surprised at the fat telephone bill I have received for my landline number[protected]consumer no.[protected] for Feb.-March 2008. Of course, I have taken broadband connection, bought modem paying Rs1248 and an annual subscription of Rs 2698 under 250 Home plan. But I have been billed for a total Rs 6260.My telephone usage is minimum and I have not down loaded/uploaded more than one GB from Net in a matter of 27 days as I got my connection just on 3/3/08. I find some problem with billing.

                                      All this is because I was moved from ‘Dial –up-connection’ to ‘Broadband connection’ after about a month.

                                      Worst is I am yet to get the e-mail connection. My compliant (No[protected] made on 13/4/2008 is yet not attended. Several calls made to enquire to various BSNL help lines are unattended even after long wait holding the line.

                                      Kindly look into this issue.

                                      Regards,

                                      S.H.Jalikop
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      BSNL, Bangalore — Faulty Telephone line- 80 26713897

                                      Dear Sir,
                                      Our telephone line[protected] has been dead for the past 4 days. I am unable to lodge a complaint on your website or through telephone. Could you please look into the matter the earliest.

                                      Thanking you.

                                      Regards
                                      Gopinath

                                      BSNL, Bangalore — mileading advertisment

                                      i recieved a SMS on my mobile no [protected] on 5 Feb 2009 that 25% exta talk time is available on recharge of 500, 1000, 2000 and 3000 denomanation till 20 feb 2009. Thus amount that should be credited should be 625, 1250, 2500 and 3750. I recharged my moblie on the 13 feb 2009 with 1124 recharge coupon but instead of getting 1250 as talk value i got 1125 only. On asking customer care no one was able to anwer my query and i was told that the value recharged is correct. However other schemes for recharge were getting 25 % extra talk value. It appears somebody has wrongly calculated 25% of 1000 and the poor public has to suffer. I would have happily recharged for a different amount to get the benifit of 25 %. Also it is come to light that BSNL is charging extra tax on 1124 recharge and only giving 900 as talk value instead of 1000, while in 564 we get talk value 500, 2241 talk value is 2000 and 3373 talk value is 3000. It is felt that BSNL is fooling the people who are recharging for 1124.

                                      BSNL, Bangalore — Drastic decrease in Prepaid mobile balance

                                      Hi
                                      There has been drastic decrease in my prepaid mobile balance. Please send the outgoing and incoming call details from the number - [protected] between 01-Jun-2010 and 17-Jun-2010. Please send it to email id - [protected]@yahoo.com
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