To
The Chief accounts officer (CBC),
BSNL Vijayanagar Telephone Exchange, [protected]
Vijayanagara,
Bangalaore - 560 068.
Sir.
Sub: request for rectification of postal address: reg.,
With reference to the subject cited above, I am to inform you that, I have a residence land line with Telephone No[protected] since 1999. I have made ECS for bill payments. Since than, I was receiving my telephone bills regularly. But for the few months it became irregular. But when I made efforts to alert the Postal department staff and to find out the reason for the same. I was informed that new house number allotted in our area of Begur village by the panchayath. Has been followed by postal authorities, hence, the telephone bills are not reaching to my address. As the house number in my telephone bill is with the old house number they were unable to deliver the same to my address.
Hence, I request you to kindly rectify the same by adding the new house number in the address given on the bill as below so as to enable the prompt delivery. I am providing old address as well the present new address required to be replaced in my telephone bills in future. Kindly do the needful and oblige.
Address present on bills
DR. K.V. Anantha Raman,
# 296/18, SHUBHASHREE ANUGRAHA,
1st cross, Behind Begur govt. High school,
Begur P.O. Bommanahally
BANGALORE- 560 068.
Required change
Dr. K. V. Anantha Raman, #1379, “SHUBHASHREE”
I Cross, Behind Begur Govt. High School,
Devarachikkanahally Road, Begur, P.O.
Bangalore-560068.
Thanking you
Yours faithfully
(DR K V ANANTHA RAMAN)
Scientist –C,
Regional Sericultural Research Station,
Central Silk Board,
Ministry of Textiles, Govt. of India,
Bangalore 560 035.
Aug 14, 2020
Complaint marked as Resolved
Ref : Land line #[protected] in the name of Manjula. N. W/o K. Santhosh
Sir / Madam,
we are the users of BSNL phone from past 10+ years and we are interested to go for broad band connection too.But the problem is our phone which was requested for Shifting from Ganapathi pura, Kanakapura road to Kaikondarahalli, Sarjapur road on 8th May is pending till date.
We have personally submitted the letter of shifting @ Jayanagar exchange on 8th May. Today we are on 18th June and regret the service incompletion.
We want to know the below now:
1. How much more time does BSNL requires for this shifting activity????
2. Whom should we contact for this activity (we have visited koramangala exchange, HSR layout exchange and Carmelram exchange near Kanneli several times but invain.
3. In case if there is any feasibility issues we need to look for some alternatives.
4. We came to know that our work order is released quite long back and then where exactly is the issue?????
Also with such attitude in this competitive world, you are forcing us to go for private connections like Airtel and others.
Looking forward in anticipation of a early / favourable reply & action from the concerned authorities
rgds...Santhosh