Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My Telephone NO. is[protected]. The phone is producing severe noise and gets disconnected as soon as I dial a number. Registered complaint twice on 198. Sent a written complaint and personally requested SDO. Nothing is done. Facing problem for 20 days....

Hi,

Linked my works with BSNL DATA ONE Broadband, just 29 days back, after getting tired over the service of sancharnet. From the day 1, I did not enjoy the speed, but facing frequent disconnection of line. Though authorities concerned, checked, physically upon my complaints, they left with no improvement, but stating connection given to other customers of my areas are functioning, well. Now, I did not leave sancharnet, as...

I'm an IT trainer and fortunately or unfortunately I teach customer service to people and I experienced the most terrible customer service ever. I walked into the Koramangala, Bangalore BSNL Customer service office to apply and collect a USB Data Card for my laptop. I had to visit the office 7 times and every time I went there they would tell me they have no stocks or they'd tell me that there computers are not functioning so they...

Dear sir,
Kindly activate my new SIM no.[protected] and mobile no. [protected]
J Bhaskar...

My phone connection number is[protected] . It is a connection of shalimar garden branch(Sahibabad). I have got the connection in February 2008 .But 90% of the time the phone is out of order every week i have to file 2 ro 3 complaints then the phone become fine for a day or 2 then again the same cycle .

I have got the phone connection and the internet connection but never in my life i have seen such a miserable service .br...

My landline was not working for more than 15 days from 9th March to 28th March under Docket No.320. My Landline No. is 25549114. I was not able to make any urgent call and hence had to go out to STD booth to make calls. I request that the rental for the said period may be deducted from the bill due for the coming month.

Hope you will do the needful


Regards,...

please disconnect my broadband service as i am not willing to take service . regarding this i already talk to customer executive at airtel help line service but get no response. so you are requested to disconnect my broadband service before 25 april 08.
failing to this it become your liabiity for any bill dues of continuing service without my permission. detail regarding broadband connection is as follow

user name :...

i have bought a bsnl modem type 2 from company and it is not working properly and i have contact them and they said that we will not do any thing and it is ur responsibility.note:-every comany give 1 year warranty against their product.
contact detail:-
gurjinder
ph no. 2212164...

I have subscribed to BSNL Broad Band service phone number[protected]and I have not abeen able to access the service for last one month. I have dialled atlest a set of 10 numbers without any support. The toll free number given on the bill"1500" I finally got through the number after trying for $ hours> Mr. Karthik Raja gave me a complaint number, next day sombody called and said tht a field technician will come in, at 3;50...

DEAR SIR

I AM A NEW CUSTOMER OF BSNL LAND LINE AND BROADBAND. I AM NOT ABLE TO SEE THE BROADBAND USAGE DETAIL ON THE SITE www.data.bsnl.in. WHEN I AM LOGING INTO THIS SITE AND WANT TO SEE THE BROADBAND USAGE DETAIL THERE IS SHOWING A DIALOGUE THAT"NO USAGE RECORD FOUND" INSPITE OF GIVING THE RIGH PORTAL ID AND PASSWORD. SO THAT I AM GETTING FEAR TO CONTINUE USE OF BROADBAND SERVICE BECAUSE WITHOUT SEEING THE USAGE...

I am a dataone custommer (HOME-250 PLAN) of BSNL since November 2005.I have never noticed such abnormal usage charge in past time what is happened in last four days[protected] to[protected].During this four days the upload/download usage is more than 3.0 GB which I know is completely absurd and illogical for home plan user like me.I have comlained immediately to the bill section of BSNL Durgapur, but no action had been taken.They have not...

My bsnl landline telephone no.[protected] is dead. Request for rectifying the error....

Sir, i have been using BSNL post paid mobilse corporate CUG plan-299 with gprs plan-199 unlimited internet connection
they have sent me a bill of 5000 above in which roaming charges counts to 3000+ showing that my roaming outgoing call time is aroung134 hours which looks rubbish as i was in roaming for 7 days.
when i have contacted the bsnl office on 03.03.2008 for the first time, i was advised to request for an itemised bill...

I have applied for a new BSNL Land Line Connection with Broadband (900Package) on 22-March-2008. BSNL advertisements are staking tall claims that within a week phone/broadband connections would be given. But till now no response on my application. Call centre 1500 repeatedly says that the application is "In Process". Are we still living on that "Apply and wait for 10 Years to get a phone age ?" If this be the case why...

Sir, My phone number is[protected]. Daily I interact with the Public Grievance Cell of BSNL, AP Telecom Circle. I lodge complaints on behalf of others at their request. I send feedbacks and emails to the officials related to their bad services. The customer care of PG Cell is very very poor. Even if we pose the grievance upto the level of Chief General Manager, Director/Operations, Chairman & Manaing Director including Ministry of Communications,...

sir,
i, Subir dey No.[protected] of Jharkhand had taken post paid mobile connection in Jan08.Since then i have not received any bills inspite of so many reminders/complaints.To add on to it now they have barred my outgoing calls.atleast the company should inform the amount by sending the bill.
with regards
subir dey...

Sir,
I m a post paid BSNL User .I found one bill for the month of January 2008 as Rs.13000/- but there is an option if the bill exceed Rs2000/- then the mobile out going connection will be cut.Rather it is showing Rs 13000/- & next Feb 2008 bill is also remain so..its Rs 6000/-Morover all post bill is for one month only..but SDO Telephone says it is 2 months bill..
i m waiting for ur early reply & help me...

I have taken a broadband connection in the month of February, 2008. Initially the are told me that there is no installation charges for broadband. Later the have sent bill Rs:650/-

Rs.500=00 broadband installation charges
Rs. 150=00 other charges.

It is not good for BSNL


Sammaiah bonagiri....

I have two postpaid conection of BSNL, I can't Listening or talking with BSNL covrage area, I have located near Odhav talephone exchange, which have own network tower ......

While calling from landline to any company where the telephone is automated electronically, and ask to dial, example: please dial 1 for english, 2 for Hindi, 3 for Telegu etc. or any other extension, my telephone does not extend this facility and I can not call the required extension.

Please rectify this problem as I am facing it since a long time. Even though I have complained, no action has been taken.

Thanks,...