Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Applied for the broadband online in June 2007. Phone connection was provided with in next 15 days.

About broadband connection they said will be given in one month. landline Connection was operational for a week and then went dead. Broadband was never given. Tried raising request thru BSNL customer care, could not as the number was busy always (i tried on different days and different timing ). Not knowing where to contact and because of other work related issues could not followup this for around 4 months. In month of December came to know about Avalahalli office and contacted Mr Kumaraswamy (JTO). I gave him an application in written stating related issues. Mr Kumaraswamy assured me of connection with in next 15-20 days. Again nothing happened in given time frame and i contacted him in January08 end. He asked me to pay initial payment which was paid 0n February 4th to Mrs Uma, accountant @ BSNL office jayanagar 7th phase. Even this has not worked in my favor and till date I've written numerous applications and done lot many calls to their grievance office. In between go t a call from Avalahalli office stating you sld pay pending bill(1600 rs) to get connection.

I dont know why sld i pay as phone was never in working condition except initial one week.

Here are details:

Applied for : Broadband Connection which never got in June 2007, Online

Phone no: 28436069

Date of connection : June 2007

Name : Rahul Shukla

SIR MY TEL.NO IS 2841557.I AM USING BROAD BAND BUT THERE IS A LINKING PROBLEM FROM THE VERY FIRST DAY.LINK ONLY ENABLES FOR 3-4 HOURS DAILY.DUE TO WHICH I AM FACING A BIG PROBLEM.I HAVE ALREADY DONE COMPLAINTS 4-5 TIMES HOWEVER THERE IS NO RESULT TILL NOW.
PLZ SIR TROUBLSHOOT THE PROBLEM AS SOON AS POSSIBLE.


THANKING YOU S.C.TYAGI

My telephone no.[protected] is dead for last fifteen days. Kindly get it ractified as soon as possible. My address is SJ-28 Shastri Nagar Ghaziabad (U.P.)

MY TEL.NO IS 2884356.I AM NOTUSING BROAD BAND BUT THERE IS BSNL SEND ME BILL FOR BRODBAND AND BSNL CUT MY TELEPPHONE FIRST WEEK OF AUGUSTDUE TO WHICH I AM FACING A BIG PROBLEM.I HAVE ALREADY DONE COMPLAINTS 4-5 TIMES HOWEVER THERE IS NO RESULT TILL NOW.
PLZ SIR TROUBLSHOOT THE PROBLEM AS SOON AS POSSIBLE

Dear Concerned,

I have taken a BSNL Broadband connection on my landline number 2629923 but I am not getting satisfactory services, reason being a joint in open in the maulti-pair cable of BSNL through which the line is extended to my place. The multi-pair cable is lying in open on main road and was earlier broken by getting stuck in some vehicle which was repaired and left again in open and whenever the rains are there it gets sub-merged in water making the voice quality on phone line inferior and data/broadband connection completely down.

I have many times rquested on 1500 (which responds only 20% of my calls, rest are lost in hold only) and also in the office of SDO & DGM Shahadara Exchange, Rajendra Nagar, Ghaziabad, but till date no action has been taken to replace this faulty cable.

Request you to advise the appropriate authority for a suitable action.

Thanks & regards,

Vivek Mehrotra

My broad band BSNL Internet connection is frquently dropping and this problem has been reported to custmoer care No.1500 but till date complaint not attended however daily enquiry is made for complaint dressal but no body has taken pain to look into it address the complaint.On the other hand, other service provider are approching me to take new broad band connection in place of BSNL one.
It appears that BSNL staff does not want that attract the customer' while others are busy in increasing their business.
A pitiable condiion.
God help them in relising their functional resposibiliies.

Wishing and looking for management intervention to resolve the complaint.
DINESH KUMAR SHARMA

My broad band connection at 2833033 is dropping very frequently and problem was reported number of times but all in vain.Nobody bothers to get it attended and doing only lip services.Recent complain no.2097772 still pending but enquiry man is asking daily if complaint attended or not, but still connection dropping.
Dinesh kumar

I have tried 1500 toll free no. many times, on many days, it never worked. I had to apply for broadband and few telephone related queries are there but never able to connect to executive. When ever I dial the no., the recorded voice is put me on hold for about 10-15 minutes and then the call is abruptly disconnected.

ph no 2615201 not working ..
pls do the needful

Complaint for Basic Phone[protected]
Our landline phone no. is[protected].
Our phone is not working and if some day if it works OK then after 3-4 days it again goes out of order.
We filled complaint regarding this problem several times through telephone and personally also but to no response...
Thats why I am complaining about the problem through this channel.
Kindly do the needful as we got hopeless complaining...

Looking forward to hear from u soon.

Hi,

I have BSNL broadband connection and my no is[protected] but the services which are providing by BSNL is not satisfactory.My broadband is not working frokm last week and i had callled so many times on the no[protected] but there is no responce.the bsnl broadband services are very poor.

sir, i was residing in kaushambi gzb and was using wll phone no.[protected] . now i have shifted from kushambi gzb to indirapuram gzb. i visited your commercial office seemapuri border for changing of my address on[protected] and they have released the ob as wll kb 341 and idp 13377. but my phone at indirapuram did not work. i met several times sdo/ jes of kaushambi & indirapuram but no fruitful result came. indirapuram officials told me that they have taken action but kaushambi je told me politely that wrong ob has been issued to me and to contact commercial office again. i visited on 18-5-09 commcl office seemapuri border and a new ob no vd 981 was issued and new phone no. was given to me as[protected] but till today 25/5 the same no. not started working. i made complaint two times in indirapuram office but no favourable reply or action received from them stp sir, as i am manager in airindia and this phone is urgently required for my official purpose. kindly do me favour on priority basis stop since 31/3/09 my phone is not working at all stop v c sharma plot 236 gyan khand 1 indirapuram gzb stp

sir, i was residing in kaushambi gzb and was using wll phone no.[protected] . now i have shifted from kushambi gzb to indirapuram gzb. i visited your commercial office seemapuri border for changing of my address on[protected] and they have released the ob as wll kb 341 and idp 13377. but my phone at indirapuram did not work. i met several times sdo/ jes of kaushambi & indirapuram but no fruitful result came. indirapuram officials told me that they have taken action but kaushambi je told me politely that wrong ob has been issued to me and to contact commercial office again. i visited on 18-5-09 commcl office seemapuri border and a new ob no vd 981 was issued and new phone no. was given to me as[protected] but till today 25/5 the same no. not started working. i made complaint two times in indirapuram office but no favourable reply or action received from them stp sir, as i am manager in airindia and this phone is urgently required for my official purpose. kindly do me favour on priority basis stop since 31/3/09 my phone is not working at all stop v c sharma plot 236 gyan khand 1 indirapuram gzb stp

completely agree to complaint of Mr. Ram. Services of 1500 are atrocious.

My telephone No.[protected] is malfunctioning from the day of its inception and every month I am paying the rental in the hope that someday it would be set in order but even after passing of one year it could not be set in order sometime the line is dead, sometime the cross talk and till date it is not working. In spite of several reminders through mail to GM, Ghaziabad telephones, no progress.

I am very much frustrated and now find no other option except to surrender it. If the said telephone number is not set in order within a weeks time, I would request the concerned authorities to disconnect it with immediate effect.

My WLL No[protected] is not working sinc it install in late may 2009. We have not even received one
call even confirmation call from exchange.

Hello,

My Number is[protected], this number is not working (Dead) since last two weeks, i have informed Rajendra Nagar Exchange (Sahibabad) number of times about this but there is no action taken till date. I also have broadband facility on this number.

When i try to call them to check the status or to remind about the problem, they simply pick the phone and put down again without saying a single word.

This is really a shame !!!

My phone no. 2867147 instlled but STD not working till now.
I have requested for the same at time of application.
Kindly arrange to start STD.

I try for our billing complain that was not recieved till date but 1500 is not working. Phone (1500) always says that "praticha kane ke lie danywad"

Sanjay Srivastava
[protected]

My telephone no.2641729 is not working for the last one month. Despite complaints no action is taken by BSNL for restoring it. If the same canoot be restroed you may please disconnect the number permanently and relieve me from further troubles

linemen rajendra nagar telephone exchange not working properly SDO not managed his linemen at all
linemen and sdo must be changed immediately.

I live in the small town called modinagar and our BSNL broadband and telephone is not working since last one month we call in the exchange on [protected] in customer care 1500 and we make the complain in the office in written also. but no body responded till the date. BSNL officials should be sensitive enough to take serious of our complains and this is the main reason why people have a great dissatisfaction in government provided services.

I am having problem with BSNL. My connection no.[protected] hardly works most of the times we found the message "NO SERVICE" and instrument voice is hardly auodable and the battery back is only 2-3 hrs. As light goes after 2-3 hrs it does not works.

NO SERVICE EVERY TIME THEY ASK VISIT AT OFFICE WITH THE INSRUMENT. IS IT POSSIBLE FOR A SERVICE CLASS PEOPLE TO VISIT THEIR OFFICE ONCE IN A WEEK.

IN CASE OF WLL -- BSNL STAND FOR BAIKAR SEVA NETWORK LIMITED

Even my BSNL broadband is not working from the day they have connected it (Since 1 month). I have heard this problem from lot of people, people are complaining on this everyday in the offices, phones, etc but nothing can be done with the 'indian goverment services'

Once upon a time BSNL was outplayed by the private players like Airtel, Idea, Tata, Reliance but once again they entered into the market with cheap broadband and 3G services.

In my opinion these services should not be worth if they are not working and the only possible solution infront of me is to switch to the private player completely (phone + broadband) like Airtel, Reliance, etc

I request you to kindly take a strict action against these goverment people as normal public (aam janta) like us can't do much of them.

Thanks,
Vikas Garg

My telephone number[protected] is not working from last 5 months.i have made complaints many time but no action has been taken so far.will i ever hear my phone ringing.I am a seniour citizen of this country and it is hard for me to go places.plze do something

my telephone no.[protected] which are working with internet service kindly confirm my dial up settings i lost my setting please co-operate

what's your customer care no.

BSNL — CABLE PUT OPENED AND NOT GETTING THE LINE

Dear Sirs,

I have a telephone connection from bsnl kalyan telcom since more than 5 years. the problem is when they put cable to give me connection without any junction box and cable are all opened and anyone can access/use the telephone from that point. So many time people pull out the connection and my phone connection will be disconnected for many time. this is daily process since I got the connection. No action from the authority to solve the issue.

Tks & Rgds
Prakashan Nair

My telephone no. is 2607057 is not working for the last one week. as I am not getting dial tone, could 'nt book complaint. We are using broadband on this phone. Kindly book complaint and take immediate action for restoration of telephone line.

Thanks
V.C.Sharma
S-1 plot no 236
Gyan khand -1
indirapuram
ghaziabad up
[protected]

Everyone,

BSNL customer care number has been changed to[protected]

Regards
BSNL CC

SIR MY PHONE NO 2894929 LAST 5 MONTHS MY BROADBAND CONNECTION IS NOT WORKING BT EVERYMONTH I AM PAYING INTERNET CHARGE PLEASE MAKE IT IN SERVICE

My father, a retired official of Deptt. of Telecommunication, GOI has been issued a rent free landline tele no.[protected] which remains dead more often than not. A complaint No. 00187 is pending for long. The attempts to contact concerned authorities through tele failed. Will someone rescue this poor old man.

The complaint no. 00187 regarding tele no.[protected] is pending for several days. However, BSNL has been kind enough to send the bill regularly, even though the number is not working.
Thanks BSNL and hope the callous attitude would continue to harass a senior citizen of 82 years in coming days also.

Thanks to concerned authorities that after few weeks waiting atleast i got my telephone( No.[protected]. Then I also was provided with Modem, etc but internet would not work.I complained to 1957, then again complained and I hope not for many days I will continue to complaint. Every time I am given a Complaint no, lead etc. but there is no system to allow me to refer to this no.

I hope BSNL will act!

My broad band connection number is[protected] is not working for the 6 days. Despite complaints no action is taken by BSNL for restoring it.

SDO is pratap vihar is very irresponsible towards his duties does not respond to ur calls i made more that 20 calls till saturday.

kunwar pal singh
[protected]

Dear sir my landline phone no.[protected] sector 16 419/8 vasundhra Gzb. is out of order last three month. So please disconect this no.as soon as possible. Your customer care no. not working.
thanking you
Sunita Rautela
M.B.No. [protected]

My phone no[protected] is not working. Complaint were written at the Vasundhara telephone exchange on a Kachha register maintained at exchange. Again The Complaint was lodged with Docket no.[protected] without any action. Is there anybody to look after the creeping lethargy?
R V Sinha
[protected]@yahoo.co.in

i m using the BSNL dataone broadband connection and i have the 500 C+ data usage plan from past 1 week i m experiencing frequent disconnection. i usually loose lots of bandwidth because of this as the connection interrupts during the download and i need to download the whole data again.

Frequent disconnection & slow speed
I am utilising the service of BSNL Broadband, since 4th March of this year.

From the installation date onwards, I do get slow connection and mainly I do face frequent disconnection, while working.

Since my area is situated at about 2 Kms. from the BSNL office, you would get slow speed, was the reply given by the respective JTO, Neyveli Township, for the complaint of "Slow speed at par with dial-up of sancharnet".

Everyone is getting the connection without any disconnection in the middle, it is a new complaint for us; also our works are over, once the connection is given to your system, was the reply given by the JTO, Neyveli Township, for the complaint against "frequent disconnection, while working".

According to their opinion, even my browser was reset and also used with different brower of firefox.

May my problem be solved, in time? Or which God, I have to pray for the things done?

bsnl broadband-dataone — frequent disconnection & no proper response

Sir,

My landline No.252194. The broadband connection effected from 4th March 2008, got frequent disconnection, from the day one. The JTO
/ Outdoor / South / Neyveli (04142) / TN is unable to rectify the error. But was told the mistake would be on my computer.
Accordingly, my system was checked with an IBM service engineer. No deviation is found. Informed me that modem must be checked,
after he found some deviation in values shown on the meter, he tested. Informed to the JTO concerned. She was not aware of it.

Using your good office, I request the early action be taken to solve the problem, permanently, atleast by replacing the modem, as it
stands under guarantee period.

JTO No.[protected]

Since, I could not find the exact person to be contacted, in this regard, my complaint to your e-mail id was dropped to get
permanent solution, pl.

Thanking you


NEYVELI
CUDDALORE DIST
TAMILNADU

Now a days, my BSNL broadband speed is too slow...It takes long time in opening the internet explorer, even google site is opening too late...

I[censored] are downloading large files use download accelerators such as DAP

I have a BSNL 750 Home Unltd. Plan which has a problem of frequent disconnection when playing games or downloading a big file and comparatively i get lower speed when i compare it with a frnd of mine who is also using same plan but he is in diff area does that make any difference. And BSNL is not supposed provide a diff service to diff ppl staying in diff areas... You would laugh if i say my download speed itz 30Kb/s(max) when downloading where my con says 256Kb/s at max

one last question will this complaint would be picked up by BSNL i already called once and they did not responded back

Sir,

I am having problem of slow speed by 3-4 months, no proper support by kalyan department, problem is the light of ADSL is blinking while downloading is it not stable.

Waiting for positive responce.

Prakash
[protected]

same problem

Frequent disconnection & slow speed (4.8 kbps to 16.2kbps)
I am utilising the service of BSNL Sancharnet, since 16th March of this year.

From the installation date onwards, I do get slow connection and mainly I do face frequent disconnection, while working.

Since my area is situated at about 1 Kms. from the BSNL office it is in the Khadakpada BSNL, I also went to Khadakpada office but they told me that "Today we will doing" But still i m getting so slow and the web-pagw loaded time 12-15 min per page.

They told me also to launch the complaint in the 198. But there some error message is getting that "abhi alp-kalin line kata hua hai". So, then also i m not able to launch complaint also.Before that i called to 12678 then that guy told me that "Your line is so poor so change the parameter"

Actually, say that Khadakpada people not doing there job properly. Because before whlie shifting my phone from one area to another area it took 12 days time for shifting then they lock the outgoing facilility then again it took 5 days more then now this time How much time will be they taken?


May my problem be solved, in time? Or again it will takes 1 or 2 week more to resolve my problem every time go there and tell them. If you can then help me please Otherwise what can i say to you

My landline number : [protected] (Abhijit Samanta)

sir

I have a BSNL 500C plan in this plan speed is very good but connectivity is not there.I am facing speed problem in broard band bsnl in few days.in few days my download speed is 20 kbps is the speed in bsnl And in jhotwara exchange nobody solve the of customer problem so plz resolve my problem in urgent...

Most of employed do not have complete knowledge of broadband problem and its trouble shoting. All are lazy old men, they needed to be retired as they are not fit for this fast moving time. Declare the BSNL a sick unit and sell it to private professional firms, so that they can bring some real change in it which can give justice to the money the consumer are paying.
Amit Majumdar
[protected]
Frequent disconnection & slow speed

Dear Sir,

I have applied for a new BSNL Broadband Connection on 19/05/2008 in KOLKATA. Still now I didn't get any response from BSNL office.

Details :-
=======

Name : RAJESH KUMAR PATNAIK

Registration No : RKT/GG/NOR/08-09/0515

Work Order No : RKT/N/GG/BP/08-09/0521

C.O. Bill No : RKTNCG0525

Customer Number :[protected]

BSNL Office Where I submitted the Documents :-
=====================================

Commercial Officer, Jadavpur
Calcutta Telephones
154, N.S.C. Bose Road
Calcutta - 700 040.

Installation Address:-
=================

Rajesh Kumar Patnaik
Flat No # 3H, 3rd Floor,
Tollyshree Niket Apartment,
2, D.P.P. Road,
Near Shree Guru Ashram,
Naktala, Kolkata - 700 047.

Contact Number : [protected]


I request you kindly look into this. Let me know when I supposed to get connection.


Regards,
Rajesh

To
Area Manger, Ranikuthi
Kolkata Telephones

Sir, Sub:- Delay in Broadband connection.
This is to bring your kind attention that I (Phone No:[protected] have applied for the broadband connection one month back, but quite unfortunate that my connection is still pending. In spit of several complain in the Brahamapur telephone exchange no correct action has been taken.

They are repeatedly giving me false assurance for the connection. I hope please look in to this matter.

From,
Sushil Kumar Das
C-18 Gostotala New scheme
kamdahari, Garia
Kolkata-700084
Tel No.[protected]

To
Area Manger, Ranikuthi
Kolkata Telephones

Sir, Sub:- Delay in Broadband connection.
This is to bring your kind attention that I (Phone No:[protected] have applied for the broadband connection one month back, but quite unfortunate that my connection is still pending. In spit of several complain in the Brahamapur telephone exchange no correct action has been taken.

They are repeatedly giving me false assurance for the connection. I hope you will look in to this matter.

Calcutta Telephones — Dead Telephone No 03326373034

In spite of docketing and publishing complain here on 18.06.08, my telephone is found dead even after 108 hrs.
I am requesting them again to restore my connection and reflection of deduction of proportionate rent in future bill.
[protected]@yahoo.co.in

To
Area Manger,
BSNL Alipore Exchange
Kolkata Telephones,
Sub:- Delay in Broadband connection.

Sir,
This is to bring your kind attention that I (Phone No:[protected] have applied for the broadband connection around three weeks back, but quite unfortunate that my connection is still pending.
I have got the modem two weeks ago but IP is not configured yet.
In spite of several complain in the Paharpur telephone exchange(garden reach, metiabruz )no correct action has been taken.

They are repeatedly giving me useless assurance that my password has not been created yet. I request you to look into this matter.

Thank you,

Yesterday, I lodged a complain regarding non functioning of my land line (no.[protected] under Nabagram Telephone Exchange which comes under the jurisdicgion of Serampore Telecom Circle.This land line was given due to my broadband connection and is operational only through the BSNL IT card.In my last two years experience in using broadband, I can only say it is a horrible experience.Neither link nor speed is ensured. Very recently the link is coming in the modem very quickly and broadband is giving a fine response, but the phone no. which I mentioned earlier is giving me a tough time. Moreover, I have a mobile connection of Excel no. [protected].On 01.07.08 I made an SMS for taking the excel p benefit for two BSNL nos. for slashed tariff.I made a similar complain yesterday, but it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!). I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong. Hope(that's what only I can do now) for an early action from your end.

I am a subscriber of BSNL Broad Band connection COMBO 500 C (MONTHLY).

My name is Sunanda Chakraborty, Telephone No.[protected]

My connection was installed since 19th June’08 by Kailash Telephone Exchange, Bandel, HOOGHLY.

This is to inform u, my internet connection is totally out of order from the evening of 15th Jully’08.

I can’t access my broad band Internet connection. While trying to connect it’s only showing “Connecting through WAN miniport (PPPOE)…” Error : 678.

I have repeatedly informed the BSNL office of Kailash Nagar, Bandel, also makes some complains, DOCKET No. U1508.

But my BSNL Broad band connection problem is not at all solved yet, though 4 days has been passed away.

i have applied for broadband and my modem has been instaled but no password is given and 5 days has passed

Received sms from cal telephones on 27-12-08 to collect one free prepaid SIM having free talk time of Rs. 100. I have BROAD BAND CONNECTION OF MONTHLY RS. 1000.00 My no is 25670250. contacted Mr. Banerjee SDM ( TEL NO.[protected], JESSORE ROAD DUM DUM. He told that he had no knowledge on this issue. Why this SMS ?Will the CHIEF GENERAL MANAGER, CAL TELEPHONES look into this unnecessary harrasment ?

sir,
i applied for surrendered my broadband connection before around three weeks back
i want to know that my connection is disconnect or not
i cant use my broadband connection in this time
plz kindly answered me about my broadband connection is in use or not.


my telephone no. is[protected]
my address- 2/1 madhaw seth lane
2nd floor, kolkata-700007
west bengal

Sir,

On 14th Dec, 08 i have shifted from my old house(11, sreepur(1st lane), ramlalbazar, kol-78) to my new house(6, arya vidyalaya road, lalgate, garfa, kol-78). the telephone department have shifted my connection to my new house after my submissing of request in the BSNL telephone department on 19th Dec, 08. But unfortunately still my broadband connection haven't been connected yet.I am not applying for a new connection since it ws there with my old connection. My son & me are going every day to our local telephone exchange(Dhakuria) & also BSNL Telephone Department daily but our efforts are all in vein.


Pls will request you to pls look into this matter on an urgent basis.

My old number was 24841588 & my new number is 24055398

Thanks & Regards,
Shiba Prasad Chowdhury

i am student of mechanical engieneering.all the comment's are true and BSNL is [censored]ing with customer's. please take approriate step against them.AS SOON AS POSSIBLE.

I am a customer of calcutta telephones our phone number is[protected] we have paid our bill on 22nd january 2009 the total amount was Rs.542.00.But in our internet it is showing that we have not yet paid the bill.The due date was 29th january 2009.The bill period was of december.We have paid the bill at india post(Calcutta university post office).Please kindly look into this problem and send the email quickly or please contact us on our telephone number.

I had applied for a telephone and broadband connection a month ago. It was installed on Jan 15, 2009. But in spite of repeated requests and compliants to calcutta telephone broadband cell, broadband has not been installed even after 14 days. Can the authotities confirm the possible date by when the same will be installed ?. My phone no is[protected].

I took broadband connection under 750ul+ scheme but my bill includes landline fixed charged since september 2008, in spite of paying modem my last bill of nov to dec 2008 includes modem charge of Rs 1200/- shall I get rectified bill and when I have lodged complain in bsnl customer care but no response has communicated till date. my broad band connection no is [protected].

Sir,
I live in Kasba. I want an internet connection in my laptop. please inform me where I'll contact. If you send me contact numbers, I'd be highly obliged.
Regards,
Rupa Dutta
[protected]

I am using BSNL broadband for last 2 years, last January 2009, I have applied for unlimited 750 plan and on 13th Jan from my BSNL portal, I saw that the plan get activated. So I was using my Broadband intensively, Unfortunately, on the Feb 09 I got a billed Rs.7300. where I suppose to make payment for Rs. 1000 only, I have tried to contact with our local office (BagBazar) regarding the discrepancy, unfortunately, those people dont have any idea about internet system! (GOD knows how those people got the job !!!)

I have really doubt on BSNL DataOne system, In this regard my name is Samir Chatterjee and My broad band Connection no#[protected]. I dont even know how I rid from this vicious circle o[censored]ncultured behavior, which I got from our honorable public service like BSNL. I would like to request you, please take some appropriate step in favor of customer like us...we really need the service.

Dear Sir,

we are facing lots of problem related to broadband on regular basis. so that our routine work is hammered daily. we are facing problems like:-

1- link is regularly up & down
2- connectivity with your server

Here broadband is working one or two das properly in a week. and we are facing this problem on regular interval. so please look into this martter on priority basis & resolve this problem as quickly as possible.

Thanks & Regards

Abhishek Srivastava(edp department)
Ruchi Soya Industries Limited
Haldia(W.B.)
[protected]

Our broadband Telephone Number :- 253591

I had applied for a telephone and broadband connection a month ago. It was installed on Mar15, 2009. But in spite of repeated requests and compliants to calcutta telephone broadband cell, broadband has not been installed even after 10 days. Can the authotities confirm the possible date by when the same will be installed ?. My phone no is[protected].

Dear Sir,
I am PARESH CH DAS facing lots of problem related to broadband on regular basis. I took broadband connection under 750ul+ scheme but later I change my plan into 500 (unlimited plan), but yet I'm facing regular basis link failure problem . It has become a disgusting matter. I complain lots of time but there is no result.so please look into this martter on priority basis & resolve this problem as quickly as possible.

MY LAND NUMBER IS 22685679

My telephone no is[protected]

In response to my Brroaband connection tool/kit were given nearly two months back.

Thereafter again no action was taken- no link, no activation, communication by from Calcutta Telephones.

I personally requested to Mr. T.N.Khan at phone no[protected] but still waiting for ACTION.

Plz give link and activate the connection at the earliest.

Sir,
I had applied for a broadband connection which was installed on April 28th, 2009. But till today May 10th, 2009 after 12 days the broadband line is not yet connected. Hope you will do the needful to get my connection at an early date. My phone no is[protected].

my broadband telephone no[protected]
sir,
i am hopeless with this service. alodged several complain to yuor local department but all in vain.
please look in to the matter.
thanking you.

my broadbandtelephoneno[protected]
sir, i am hopelesswith this service. i lodged several complain to your local department but all in vain.
please do the needful.
thanking you.

My broadband telephone number is[protected].
I am really disgusted with the service. I have lodged complaints many a time. My broadband is out of service for the last 2 months. But none of your personnel is taking care of this fact. Moreover, complaint is not taken over telephone.Going to the service centre office each time for lodging complaint is not possible for a working person.
Sir, I want you to look into the matter & take prompt steps to mitigate this problem. About 90% of the days, the connection is out of order.

My telephone no. 26942665 is found dead from 25/08/2009 till today. so I am requesting to restore my land lineconnection

BSNL(CALCUTTA TELEPHONES) — DELAY TO GIVE A NEW CONNECTION

RECENTLY I HAVE SUBMITTED A APPLICACTION FOR A NEW TELEPHONE CONNECTION. AT MY HOUSE BUT THE TELEPHONE DEPERTMENT ARE RESPONDING TO SLOWLY TO GIVE THE CONNECTIONS AT MY HOUSE.
I HAVE APPLIED FOR IT ON THE 19TH AUGUST OF THIS YEAR AND THE CUSTOMER CARE SAID TO ME THAT THE CONNECTION WILL BE GIVEN AT MY HOUSE AND IT WILL TAKE 2 OR THREE DAYS AND MAXIMUM ONE WEEK.
AND THEY ALSO SAID TO ME THAT IF I HAVE EMERGENCY THAN TO CONTACT MY LOCAL TELEPHONE EXCHANGE.
AFTER THAT I HAVE MADE CONTACT WITH THE LOCAL TELEPHONE EXCHANGE OFFICE ON THE SAME DAY OF APPLICATION, AND THEY ARE SAID TO ME THAT THE NEW CONNECTION WILL BE GIVEN TO ME WITHIN THE NEXT WEEK.

BUT TO DAY IS THE 13TH DAY PASSING FROM THE DATE OF THE APLLICATION, THE ARE NOT GIVE ME THE CONNECTION.

NOW WHAT I CAN DO? ACTUALY INEED A BRODBAND CONNECTION, SO AFTER RECIEVING THE NEW I APPLYING FOR THE BBD. BUT WHERE IS MY CONNECTION WHAT IS MY TELEPHONE NO. ? I STILL DON'T NO YET. AND ALSO I DON'T KNOW THAT WHAT I HAVE TO DO FOR IT. PLEASE HELP ME.

Respected Sir,
This is to inform you that i am using Broadband service for more that 20 months, but now it seem
that i would not want to continue as because of there is continuance disconnection of broadband
when ever I login with in few minutes it get disconnected, you can see the same from my records the number of times
I have to login in at single section. I had log many complain but it is not solved till now,
I had paid the full money in advance for a year.

So I request you to disconnect my broadband service with immediate affect and credit the amount to my
Telephone bill account (Telephone no –[protected]

With Regards
Sulochana Mohta
[protected]

WE HAVE APPLIED FOR U750 AND I HAVE SUBMITTED 500 RS. FOR PHONE IN ADVANCE, AND ALSO I HAVE GIVEN PROOF OF MY MOTHER'S GOVT SERVICE TO GET 10% DISCOUNT AND I WAS TOLD ONLY I WILL HAVE TO PAY PHONE BILL, AND 500 RS FOR BROADBAND THEN HOW IT BECAME 1502? ALSO I WAS TOLD MODEM IS FREE FROM JUNE 2009?my user name is [protected]@bsnl.in

I am also facing problem of slow link. feeling same when i was using normal ph line with 56kbps modem.

Debasish Das
NagerBazar, DumDum
Kolkata 55

my bb number is 24976642 i have not canect my bb on 1/1/2010 plz solve my provlem now.aithear i will case bsnl department

Dear sir

My telephone no 25844668, of Barasat, bill of Dec amount 1438.00 dated 29/01/10 which was wrongly given and that was corrected through Mr Pradip Roy of your office. It is pursued to accounts deptt also. They told me after rectification of bill they will inform me through phone. But till today I have not received any phone. I checked my bill through net found no rectification has done or no rectified bill has shown.
As your fault of wrong bill preparation I should not pay the late fine charges.
So my request is please confirm about rectified bill and date as early as possible.

I have lodged complaint of my dead landline no.[protected] through your fault booking system, vide its docket no.A-9844 dt.[protected]. I don't know how it performs; I also don't know what's the importance it bears, if I don't get its service after a lapse of 55 hours. Just let me know, where to go, how far to go for restoration of my aforesaid landline connection, and how long you need to do that.

I am just awaiting your compliance.

Regards,

Chanchal Choudhury

I applied for a BB connection via SMS from my mobile Ph. No. [protected]. BSNL confirmed that my request was registered on 6th April 2011. Their Sales Associate Mob Ph No. [protected], visited me & obtained my application Form on 7th April 2011 & stated that within a week, I would get the Modem. But now after 2 weeks there is no sign of attention.
D. Martin.
390, S.N.Roy Road,
'Girikunj' Complex, 112 B,
Kolkata. 700038.

Dear Sir,

I want to chang my broadband plan from UL 625 to UL 499.you please do this as soon as possible. please do it from 1st May 2011. My telephone no is 26666637.

Ankush kothari
14watkins lane
Thanking you

My Broadband Telephone no.24379550 is out of order since more than last 24 hours. I have lodged formal complaint through your automatic fault booking system, vide docket no.Y-19, dated[protected].

Your immediate action to restore my above line is highly solicited.

Regards, Chanchal Choudhury

The broad band connection has been given to me in the month of july, 2009. My land line phone no. is 25250435. I am residing in Kendriya Vihar, V.I.P Road, behind Haldiram, Kolkata-52 where above connection has been provided to me for which I used to pay Rs. 827/-(unlimited connection) on a regular basis. Since inception the service of BSNL is very poor. In fact I would like to switch over to other service provider because of the poor service rendered by BSNL. Most of the time the net work is not working in spite of numerous complaint lodged to BSNL authority.I am sorry to state that we are not getting proper service from BSNL though the same is a reputed public sector company. I am requesting the BSNL authority to look in to the matter promptly to resolve my grievances. If immediate action is not taken in this regard I have compelled to take help from the Ministry for the redressal of my grievances. Looking forward for a prompt action from BSNL authority.

S.N Banerjee
Dy. Manager,
United India Insurance Co. Ltd.
38 B, J.L.Nehru Road,
Kolkata-71
phone no.[protected].

I have taken 4 Mpbs plan but I get 40 Kpbs speed browsing.
I have complain several time But no one care it.

my BB no. 24987376 I have taken plan 900 UL plan but I get 40 Kpb speed I have complain several time but no one care it

sir,
my number 25329088 i have already disconnect it, but till date bill has comming

thanks
krishnendu barman

sir,
my number is 25329088 already disconnected but bill also come till date

thanks
krishnendu

it is very sad to inform that my telephone no.[protected] is lying dead since 22/08/2011
and subsequently the local office at Batamore was also informed on 23/08/2011 and
the personnel deployed there also received the complaint.

After that 7 days have passed away but still it is lying dead. Whenever I inform
the local office they promise to repair the line on the same day but without result.

My Broadband line also gets disconnected frequently and during night it reaches its optimum lavel.


Biplab Guha.

29/08/2011

To
The Area Manager
Dhakuria Telephone Exchange
Dhakuria

Dear Sir,
With due respect i (Amlan Chakraborty) beg to draw ur kind attention that our telephone no[protected] landline has been found dead for the last 3 days which causes many problems for communication purposes. So please look after our case soon for better tomorrow.

thank u to bsnl landline and broad band for providing in 48 hours, heavy improvement of services .
skchakroborti, dankuni coal complex.

Dear Sir,

I have been using BB from BSNL since 1995 and got
adequate service back as and when called for.

But to my utter surprise I observed that the back up
service is now in shambles and unless the line men
are paid on a monthly basis it is exceedingly difficult to
have continued internet connection even for a reasonable
time causing dislocation of work at residence.

Would you mind looking into my problem as my Telephone
No. is[protected] and last docket No. is [protected]
while last docket No.[protected] which was closed by the
Kasba exchange without taking any cognizable action.

Hope your intervention would yield some results.

Truly yours,
T K MUKHERJEE
[protected]

My telephone No. 24746718 and the Broad Band connected to the same is not working for over 6 months in spite of several complaints. However, I am receiving the Bill for Broad Band usage @ 900 per month regularly and I have been paying the same.

I opted for BSNL being a Government organization and I did not want to give it to a private company and I suffer now monitorily as well as facility wise.

EV Krishnan
3/1B Panditya Road, Kolkata 700 029

I'm your registered consumer having telephone number 25134016. Since 9/12/2013(Docket no.[protected]), I'm facing a great difficulty with my
broadband connection as the link of my rented ADSL modem is unsteady from time to time. I complained the matter to my local Dum Dum Road exchange (near Bagjola khal) several times but with no result whatsoever. I'm fed up with the situation & my serious medical matters are being hampered & disturbed in the worst possible way. My broadband line was almost O.K. from Jan'10 to Dec'13. I've lodged a fresh complaint today (Docket no.[protected] dt.21/3/14). If my present problem is not solved within 3 days then I shall be compelled to surrender my BSNL connection & opt for any good private service provider.

[protected] aress details

This is a kind of complaint against the above number [protected].Alternately please do give detailsPlease do the needful. Your help is very much appreciated.




Regards,
rekhasrinivas
My Mob # [protected]

This is a kind of complaint against the above number [protected].Alternately please do give detailsPlease do the needful. Your help is very much appreciated.




Regards,
rekhasrinivas
My Mob # [protected]

Dear Sir/Mam,
Kindly Provide me my BSNL connection incoming & Outgoing call details for the month of Nov-08 & Dec-08
My No is[protected]
Thanks & Regards
Guruprasad

bnk

Please Provide me outgoing call details for the period 1st May to 31st May09

Please Provide me outgoing call details for the period 1st May to 31st May09, My landline No is[protected]

Dear sir/madam, Regarding refund for oyt connection no[protected] . I have sumitted all the documents at phagwara on dated 28/04/2008, clear all the dues bills, and return back telephone set, since so far i have not receved reund check, Despite reminding they give me detail of letter sent to jalandhar office, letter reference is 4294 on dated 11/06/2008,
PL HELP FOR SEND MY REUND CHECK AS SOON AS POSSIBLE, Hopping for early action and request for your intervention is requested pl
Thanks with regrad
Lakhbir singh
B-15 thapar colony phagwara 144401

to GM
BSNL JALANDHAR

sir,
their is no broad band connection in my town ALAWALPUR (JALANDHAR) having its own 1 lac line telefone exchange.no interest is shown for broad band here on the contraray it has been provided in the nearby village DHOGRI its very pathetic
people of ALAWALPUR are willing for this service from last few years we are ready for connections and even our exchange has facility for it but only equipment is lacking from your side even optical fibre wiring is their
sir, we need this service desperately and this is the voice of many peole of alawalpur which iam forwarding u also include me.
we neeed sincere effort from ur side

Thanking you .

your's sincerely,
Barinder singh
alawalpur, jalandhar

i have 500c broadband plan with unlimited downloading in night from[protected] hrs. but when i downloaded data between[protected] hrs, i was charged. so it increases my bill to 1700. what will i do??
please Reply...

I am using iptv for the last more than one year. My LL is 2421100 and CAF No pj 00011543.I am facing lot of problems such as 1) signal missing 2) interruptions during viewing. 3) high time delays while changing programmes. Matter have been reported No of times to Sant Info….Jalandhar and concerned bsnl officials upto DE level but all in vain. Sant Info….Jalandhar says a)SNR is low on receive b)the bsnl and service cable ( drop wire) should directly connect to modem without joint, c)your Broadband is JLD instead perhaps JLM.They could not supply the min SNR level.Generly SNR remains 6 and above .Bsnl officers assured to do the needful but failed. Broadband and LL is working satisfactorily.
Further the 'Remote' supplied at the time of installation of set of box is quite old, full of dust and scratches;& nobody has demonstrated the working of new modem as for as WI-Fi connectivity is concerned despite my request.
Kindly intervene to set right my problems or let the iptv connection be disconnected & security etc is refunded. THANX

CORRECTION TO MY VERY RECENT COMPLAINT--- 'YEAR' MAY BE READ AS 'MONTH'

To
The General Manager BSNL, Jalandhar
am using iptv for the last more than one month. My LL is 2421100 and CAF No pj 00011543.I am facing lot of problems such as 1) signal missing 2) interruptions during viewing. 3) high time delays while changing programmes. Matter have been reported No of times to 'Sant Info….Jalandhar' and concerned bsnl officials upto DE level but all in vain. Sant Info….Jalandhar says a) SNR is low on receive side b) the bsnl and service cable ( drop wire etc) should connect to modem directly without joints, c) Broadband is JLD instead of perhaps JLM.They could not supply the min SNR level.Generly SNR remains 6 and above .Bsnl officers & Sant Info….Jalandhar, officials assured to do the needful but failed. Broadband and LL is working satisfactorily.
Further the 'Remote' supplied at the time of installation of set of box is quite old, full of dust and scratches;& nobody has demonstrated the working of new modem as for as WI-Fi connectivity is concerned despite my requests.
Kindly intervene to set right my problems or let the iptv connection be disconnected & security etc is refunded. THANX

My experience with BSNL
It was great agony for me that i decided to apply for BSNL(BroadBand) for cyber cafe purpose. becoz I was greatly influenced by bsnl's campaign launched for the promotion of the Broad Band Connection. in which "Deepika Padukon" allegdly misleading the nation by saying "INDIA BOL RAHA HAI" (Something Like That). After disconecting my PCO Connection (BSNL Phagwara) which was being run by me for more then last 15 yrs. Ironically when I have inquired about the connection of broadband and Modem (without which internet connection can not be run). In the ordinary course of business, BSNL department is liable to issue Modem and installed the same for internet user.
Initially When I enquired to the department about this connection the department has told me that we are not able to provide Modem to you and you will have to purchase Modem from Market and this will be installed easily by the concerned person from whom you will purchase from the market. major problem was started when I inquired about the Modem from the market then the shopkeeper told me that we are only selling Modem but we cannot install the Modem by coming at your home and they also informed me that this work will be done by the concerned department. so i decided that "Dil BSNL se bhar chuka apna, hum bhale aur ghar bhala apna" It can hardly believe that a department like BSNL which is reputed for its efficiency can show such carelessness...???

it is shameful for bsnl service

Now its 2017, there no improvement. Situation still same.

Can someone please come and check our landline phone, it has not been working for last 7 days, there is no dial tone which is creating a big problem for us. Our phone number is 2454259 in 8, shrisanket, tata power lane, dombivli (E)

Please take necessary action as soon as possible.

Regards
Girish Katre

Dear Sir,

I have BSNL landline telephone no. 2662142 with internet facility in combo plan. My phone is dead since 29 june 08, inspite of repeated requests no action has been taken by concern officials. The phone hardly work for a week or so and gets out of order. Kindly look into matter and do the need ful to restore all the facility provided with combo plan.Please acknowledg.
Thanking you,

Yours sincerely,

Yours sincerely,
VANITA NANAVATI
Phone No.2662142, COMPLAINT NO.31645
NBD - 18 MPEB COLONY, SHILA KUNJ, NAYAGAON
JABALPUR

My Land Line No is[protected] Which is not working from yesterday, can you pls send your Line Man to fix it up...Thankz
Can you Please emial me when you are sending your guy to fix it up
at [protected]@yahoo.co.nz

Can someone please come and check our landline phone, it has not been working for last 15 days, . Our phone number[protected] hussani alam h no:20-2-606/3 charminar exchange

Please take necessary action as soon as possible.

Can someone please come and check our landline phone, it has not been working for last 2 weeks, there is no dial tone now. We have given complaint in exchange 2 or 3 times, still no response from the exchange side.

Our phone number is [protected]
Place: Chattyode, Pothundy, Nemmara, Palakkad

Can someone please come and check our landline phone, it has not been working for last 2 days, there is no dial tone now. We have given complaint in exchange 2 or 3 times, still no response from the exchange side.

100% agree...There is no complaint logging and monitoring mechanism. We are at the mercy of one or two persons, no accounatbility, no one to listen or solve broad band problem. Also BSNl dreaming about IP TV, which will definitely be failure.

My broad band at 2575196 is down for the last two months. They donot pickup their mobiles. No mechanism to trace them for BSNL problems.

Manoj K Kulshreshth
2575196

I am also agree with above comments. Whenever, I call the BSNL internet helpline no: 2225225/2060773. Firstly they don't pick the phone, Secondary they keep busy the phones for the long time and if they pick the phone, they listen and say the answer that your problem will be solved on next day.

From begining when I got the connection, I am facing these stupid problems and now the problems are irritating. I don't know the bloody administrations are sleep and there hole.

They must be dissmissed for the jobs. They all the top lavel administration knows very well but they don't want to do anything because this is happening from the long time.

I don't know "Kab Sudherega BSNL Policy".

And for asking the bill payment they have very good systems but when ask for service "Tab MAA Chudaleta Hai".

Niranjan k. Pandit
2255637

i want to see my bill on line please on my email address

I asked them to provide me land line no for compliants there is only 1500. you are sopposed to call on 1500 from a landline, my land line is dead no mobile no exists

BSNL are the most people I have ever seen...they are scroungers, , lazy and pure . They will never listen you and will keep saying what ever they want...they illitrate donkeys...

After Internet connection, the bill for[protected]Phani Bhusan Banerjee) of 164C, Bakul Bagan Road, Kolkata - 700025 had been paid in Feb'08. A suplimentary (not usual 2 months bill) bill had been paid in March'08. No bill received therafter. The message on the telephone is to contact the Area Manager and out going calls are stoped. Reason not known. If any bill has been raised in the meantime, may kindly be forwarded for payment or justify the action.

Regards

Please note that submitted my Cellone chip to the BSNL office Pali, Rajasthan, India. I deposited STD money Rs.2000/- at the time of filing the application for cell one chip. But till now i Have not received my Rs. 2000/- which were deposited as STD money. Please do some thing, So I can get my money

I have a prepaid BSNL mobile connection. It gives miserably bad quality signal and connectivity. In these days of mobile telephony and satellite connectivity throughout the world BSNL Kolkata circle even struggling to provide their customer the basic features of mobile telephony i.e., connectivity and signal.My mobile no. [protected]. I have made an SMS for excep P for two numbers for reduced tariff on 01.07.08. But even after one week it is not activated. Is this a professional approach of BSNL to their customer? If you have proper technical expertise and knowhow please sort out the problems mentioned above. Hope for an early action.

i am a student of a management and for that i get a less of time for me and whenever i try to know it my bill from bsnl website i cant get it and also i did not receive the monthly bill in easy time it always come before the last date of submission so please don't do that send it time so that i can't be a rush

Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.
I am from Rest of Maharashtra Region.

My mobile no is [protected] for the last 3 days the portal site is to busy to be opened and i was out of station for the last 20 days. It is a headache for me to pay the bill now as the due date is today.

I simply can't understand what is the problem with celloneportal and why it is unaccessable for near a month.Bsnl should take proper action against it.

This BSNL is absolute hopeless. Each month my money deducts for nothing!! I complaint Gangtok Cherry Building atleast 3- 4 times even then they are least bother and nothing happen till now. That is why I don't recharge at all. Now I got another sim which is quite cheap and tension free. These BSNL should be banned!!!

sir, i want to know the bill amount that i have to pay for the last month

sir, please send the total bill ammount against the tele phone no. [protected] & [protected] for the month of july 2009

hiiiiiii

HELLO, , , SIR I WANT TO KNOW THE BILL AMOUNT OF LAST MONTH AGAINST THIS NUMBER -[protected], , I HAVE ALSO HOME BROADBAND PLAN ON MY PC

bill amount details

HELLO, , , SIR I WANT TO KNOW THE BILL AMOUNT OF LAST MONTH AGAINST THIS NUMBER -[protected], , I HAVE ALSO HOME BROADBAND PLAN ON MY PC

bill amount:- BSNL send bill with round figure 827.25 (Round of 828). How it possible means Rs. 1/- are extra paid by customer.
last 7 month bill i received like this.

I AM MAYUR BUHA USER OF BSNL PRE-PAID CARD AND I HAVE ACTIVATED SERVICE OF " DO NOT DISTURB" SINCE 27TH NOVEMBER, 2008 SO AS PER BSNL MOBILE RULE THIS SERVICE WILL BE ACTIVATED AFTER 45 DAYS FROM ACTIVATION BUT MY 45 DAYS HAS BEEN COMPLITD THEN ALSO I HAVE RECEVED SO MANY SERVICE MESSAGES.

I AM WELL KNOWN ADVOCATE IN BARODA AND ALSO COMPANY SECRETARY, IF MY PROBLEM DO NOT RESOLVED WITHIN FEW DAYS THEN I WILL GO FOR LEGAL ACTION.

MY MOBILE NO IS [protected]

PLEASE TAKE STAPES AS EARLY AS POSSIBLE.

MAYUR BUHA.

Sir

iI AM USING BSNL prepaid card of life long card services .of EXCEL-SARAL-ANANT PLAN valid up to 21jan 2009(validity period of 180 days). My moblie no is[protected] So now Iam purchasing of Anant special Recharge coupon card Rs.225/- for using the activation.But the voucher card amount is not allowed inthis plan.My voucher card is[protected] [protected].Still this number is couldn, t activated.kindly ratify the problem and do the needful for immediate ativate todayitself otherwise iam loosing the amount and recharge amount

regards
k.srinivasan
chengalpattu
[protected]

sir,
i am jitendra subhas shinde, i am from bori, tal - indapur, dist - pune, maharastra.
i am using a bsnl post paid krushi plan last five month, in my villge since last month i have face the problem of low network in my area & some time some time there is no network.
this problem is arises from a month, ther was no precation had been taken pla solve our problem
thank you

Thanks for your reply but my number is not working before two days.when you send the mail then after some time phone is out of service



Pls tell me what i can do my phone is continue in service regular 10 days without disturbance Pls give me a permanent solution otherwise tell me what i can do.



Thanks

Deepak

[protected]

--- On Wed, 9/7/08, Vinod Kumar <[protected]@bsnl.co.in> wrote:


From: Vinod Kumar <[protected]@bsnl.co.in>
Subject: Re: Fwd: complaind
To: "deepak kumar" <[protected]@yahoo.co.in>
Cc: "Chandrahas jee" <[protected]@bsnl.co.in>
Date: Wednesday, 9 July, 2008, 6:02 PM

Respected Sir,

It is intimated that, your telephone[protected] has been set right on dated 07.07.2008 and still working alright. Inconvenience cause to you is regretted.


From,

ADT(PG), Ghaziabad


[protected][protected][protected][protected]

-----Original Message-----
From: "Chandrahas jee" <[protected]@bsnl.co.in>
Sent 7/4/2008 3:32:21 PM
To: [protected]@bsnl.co.in, [protected]@bsnl.co.in
Subject: Fw: Fwd: complaind



-----Original Message-----
From: "deepak kumar" <[protected]@yahoo.co.in>
Sent 7/4/2008 2:04:25 PM
To: [protected]@bsnl.co.in
Subject: Fwd: complaind


sir
Ther is a very bad service & support in Rawli exchange area all the phone are dissconnect 15 days in a month after doing the complaind anybody not attend the complaind pls tell me what are we doing

If you do the service support then we continue our connection other we dissconnet

Please give me reply as early as possible

Thanks

deepak kumar
[protected]

sir
Ther is a very bad service & support in Rawli exchange area all the phone are dissconnect 15 days in a month after doing the complaind anybody not attend the complaind pls tell me what are we doing

If you do the service support then we continue our connection other we dissconnet

Please give me reply as early as possible

Thanks

deepak kumar
[protected]

satish kumar
jhgtfyt
hhgljnkljk
m

k, k
k
l
l

]

my telephone is dead pls rectify it
telephone no is -2786233
address - k-10 niti nager sec-23 sanjay nager ghaziabad

My Telephone no. 2893452 in the name of my wife Anita Sharma not working since a month. Please rectify the same.

Sir, my phone (no.2775360) is not working for the last 4 days and i am also not able to cont. on 198. pl send me the othe com. nos.

Hi,

This is not a complaint, I would like you to help me.I am looking for my friend who lives in Ghaziabad his number is changed.His old number was[protected], reside in A-246, Surya Nagar, Ghaziabad.The phone number is on his fathers name Vinod Kumar Dhawan.His phone number is changed could you please provide me his new number.I would highly appreciate your help.Looking forward for your help.

Thankyou,

Sonia

i have bsnl landline no.[protected] with broadband connectivety, which is not functioning from last 15 days and i have lodged several complaint with automated no.[protected] as well as through mobile messages but no one is attending the complaint. The last complaints registered is 08161, 09206 and 09354. Action against the responsible officer may be taken immediately and instruct to resume my telephone services earliest.

want VIP membership

Dear Sir/Madam,
I am using Locanto from very Long period and i always like to search and post add on Locanto, i am regular user of locanto in India, Can you Please verify my account as V.I.P Account. i am not able to create V.I.P Account and Still i have Not getting any email/message Regarding to Put my account in V.I.P Category. Still, i have not getting any selection process to make V.I.P account.

Gmail [protected]@gmail.com

To My mobile [protected] gprs activation is not provided. My mobile is spice S-700.

my mobile name is motorola l2. i m not acess your gprs. so plz kindly give me total knowledge for this service.my mobile no. is [protected]

bsnl gprs(mobile) — gprs activation

with ref to the above my mobile motorolo w270 nos Is [protected] wherin my gprs was been activated 2month before, but we are unable to access on the same. setting which had been sent by customer care were have been saved. still i am not able to access i am getting a msg saying as " error " network down why is this happening? i am keeping touch with customer care but no one is ready to help one the same. i have spoken atleast 6 nos of customer care personell of no use they always cut the line it is so surprising on such a service.

my mobile [protected] gprs activation provided but my mobile gprs not working till today. my mobile is HTC T2223

Please give me the gprs activation code (bsnl prepaid)

Sir,
with ref to the above my mobile nokia n91 nos is [protected] wherin my gprs was been activated 1month before, but i are unable to access on the same. setting which had been sent by customer care were have been saved. still i am not able to access i am getting a msg of configuration and i have set all those setting but still now it does not working so please sir help me.

gprs setting provided but my mobile gprs not working till today...

bsnl customer care not able solve the problem

I have sent 8 msgs for enabling of gprs on my cell phone to bsnl ie. (GPRS E ) TO 53733 but there is no response from 4 days and when i call at helpline they told me just to wait.
[protected]

Sent numerous SMS to 53733 (GPRS E) to activate gprs for BSNL prepaid, but no settings have been sent till date.
Asif
[protected]

my mobile name is motorola l9.my mobile [protected] gprs activation provided but setting not provided my mobile gprs not working till today. bsnl customer care not able solve the problem

I have sent 20 to 25 msgs for enabling of gprs on my cell phone to bsnl ie. but there is no response from 7days and when i call at helpline they told me just to wait.

i have sent msgs for enabling of gprs on my cell phone to bsnl ie. (GPRS E ) TO 53733 but there is no response from 6 days and when i call at helpline they told me just to wait.

what to say i am sending sms to 53733 for past many days
but unable to register by bsnl sim for gprs, i also contacted to customer care but they are also not helping regarding this. can any one help me, my mobile number is [protected]

i have sent 25 to 30 msgs for enabling of gprs on my cellphone to bsnl ie. ( GPRS E ) to 53733 but there is no response from 10 days an when i call at helpline they told me just to wait pls help me my mobile number is [protected]

Sir,

GPRS activation process is very lengthy and time taking. After receiving of provisioning of GPRS I m still waitaing for activation. customer care calling on [protected] is also mind teasing process. however when someone receive the phone, he is not proper for the service except the welcome message.

this is very unfortunate for us that the largest telecome service provider has so much poor custome care service.

Anuj Kumar Sinha
[protected]

BSNL — BSNL GPRS

the gprs service is third class quality. maximum time service close by network. wrongly cut money from balance. no service pay. third class gprs.

bsnl customer care is the worst ever i have seen they never speak good. my gprs activation is not done i have sent message properly. if we call to care they say wait wait wait...what to do

Dear Sir,
I have applied for GPRS on 19.03.09, but still i d'nt get any GPRS setting or activation msg nor GPRS is automatically working. But surprisingly the GPRS charge Rs 199 is still billed on my account. My mobile No is [protected] and my mobile is Sony Ericson k 530i. Please do some needful action.

BSNL GPRS — gprs

gprs is not activate with number of [protected] and mobile model sonyericsson w200i.so, gprs please activate

HI

I have applied for GPRS Connection.but still i d'nt get any GPRS setting or activation msg . My mobile No is [protected] and my mobile is Nokia N72. Please activate my GPRS connection.



Thanx

B.S.N.L — GPRS

sir/mam,

i am having a problem in my internet connection from[protected] and don't know what to do now, i'm using mobile internet services and speed was also good, but from the past 1 week i'm getting a slower speed and even the connection is getting broken many times, and sometimes i'm not getting any kind of connection. my mobile no. for bsnl is [protected]. i would be kind o[censored], i[censored] look into this matter as soon as possible.
Thanking you,
SUPRIYO PAL

plz activate gprs with my nokia 6070 hand set.

plz activate gprs with my bsnl mobile no [protected] of nokia 6070 hand set.

mr anil or mr vishal he abused me for enquiring why my GPRS was not activated since last 2 years im paying bills 4 same but he was so rude i dont know why BSNL has kept such kind of people on the payrolls of BSNL.. I want 2 complaint against the said person i talked 2 him at 6.40 pm on 9/6/09.

I'm using Nokia 6300 Mobile model.My GPRS don't activation in my mobile.My GPRS setting is not save in my mobile.I complaint in bsnl call center also about my GPRS activation .nothing response from then. i activated my GPRS230 on 19th june 2009, i register also my complaint.please help

My BSNL GPRS is not functioning despite charging of Rs.99 plan

My BSNL GPRS (No.[protected]) is not functioning despite charging of Rs.99 plan

sir i am not satisfied with bsnl broad band when i connect to bsnl it takes time . always show 678 error
sir i have complain in exchange but i m not satisfied with his answer. sir please it is my personal request
to you please do something otherwise i don't want broadband . i think bsnl is not best for mere liye.sir i also give you complain but you are not giving reply.

thanking you
puneet

i am not able 2 activate gprs to my nokia 5800 xpressmusic, my cell no is[protected] pl activate it

i am useing Nokia 6300 mobile model my GPRS IS NOT WORKING before this i am useing nokia N70 my gprs is working properly 2 weak ago i changed my hand set and sent a message for settings on 58355 i receved a message ONLY 70 SETS ALLOWED SEETINGS DISCORDED. I CONTACTED CUSTOMER CARES EXCUTIVE NUMBER OF TIMES BUT ALL IN VAIN PLZ HELP ME

BSNL Gprs — no settings gprs

gprs is not activate with number of [protected] and mobile model simoco sm1100.so, gprs please activate....

Gprs setting for Kokia-6300 Bsnl postpaid & Full GPRS
Mobile no:[protected]

my mobile no.is [protected] and my gprs is not working on laptop

Sir,
Please send Gprs Setting For My Motorola Slvr L9 . I am Trying But assess On It.

i recharged it with gprs pack contacted more than 50 times to helpline they are unable get my gprs working at last they told me to contach software engineer
whole waste of money dont ever i will ever think of bsnl...

The message "GPRSPRE" should be sent to 53733 to activate GPRS in BSNL prepaid connection.
Eventhough, BSNL claims to take 24 hours for activation, Often it takes more time to get the GPRS connectivity activated. Incase of contacting customercare, try to call at morning time before 7am(at peak hours you will have to listen to the funny music from IVR, nothing else happens)..and be ready with your simnumber (number displayed on the back side of your sim) to register a complaint..

Note :- BSNL customercare is outsourced and is being run by Reliance :) So dont blame BSNL alone for not taking up your complaints..

sir pichle 15 dino se yeh side nahi khul rahi hai jiske liye hamne complaint bhi kiya hua hai phir bhi koi responce nahi mil raha hai. yeh side iske pehle chal rahi thi mera BSNL sim no hi [protected]. (www.unionbankonline.co.in)

pleas send gprs setting for any mobile phone.

my mo. no. is [protected]
Mobile model nokia2600classic
not working gprs
error network busy

dear sir
bsnl customer care not proper service my phone gprs not open 10 time call not respond phone cut proper answer plz sir third calss service banl mobile customer care.


imran n mansuri

[protected]

BSNL Gprs — Gprs 230 activated but money is deducting while using gprs

I had already activated gprs 230.but money deducting from my account while accessing internet.i called the customer care and they registered a complaint but no use.my number is [protected].i am getting no response from bsnl.pls help me

following file 100% working

http://rapidshare.com/files/[protected]/Activate_GPRS_in_BSNL_Cell_mobile.zip

I tried activating GPRS on my mobile by sending the GPRSPRE to 53733, it's 3 days and i'm yet to receive a message . My mobile no. is [protected]. I kindly request u to look into the issue

sir, i am activate 274 bsnl gprs pack but it is not working. i did every thing but it is not done.i have sent msg to 5377 to gprs but there is no response.

BSNL — 274 GPRS PACK NOT WORKING

DEAR SIR,

Bsnl has recently launched 274 pack (FOR UNLIMITED GPRS) its woking very fine all over india but unfortunately its not working in J&K since the day it has been launched. I registered so many complaints in this regard in the bsnl call center, but there reply was all the time either we do not have updates regarding this matter or you try to recharge it after next 24 hours. some of my complaints numbers are.

C[protected]

C[protected]

The fact of the matter is that it was promotional offer for three months from 25.01.2010 to 25.04.2010 out of which two months are over but they are yet to take any step in this regard, I went to BSNL Custumer Care Center Lal chowk so many times, to meet the concerned person Mr.Yaseen (JTO) but he tried his fullest to keep me ticking table to table, he two is of no use nor he knows his profession. In the end Mr.Pervaiz AGM (BSNL) noted down my complaint in his dairy and assured me of rectification, but yet nothing has happned thus bsnl is taking its custumers for ride.

thanku

[protected]

Dear Sir,
i am from varanasi, my mob no is [protected] i am suffering form internet last 10 days(from 22/05/2010) internet connected only for 1, 2 or 3 minuts then disconnected i am using sony erricssion c510 hand set.
Requesting to Solve my Problame.

my mobile [protected] gprs activation provided but my mobile gprs not working till today. my mobile is HTC T2223

BSNL Gprs — bsnl gprs fraud site complaint

my mobile [protected] is showing rs.5 every day deduction from a no 75009100 butdo not show details and site address .i made a complain in bsnl office but i got no releif costmer care is saying himself helplesswhat should i do now

sir,
from the last 3 days i am trying to activate - BSNL GPRS 249 unlimited downloading plan - by sending message ' GPRS249 ' to 53733. and a message is recived 'activation is under process wait for confirmation'.
but still that plan is not activated. my mobile number is [protected] and my handset is nokia 6300.
when i call at helpline they told me just to wait.. help me...

I have complaint that i cannot able to connect to gprs as it displays network down error instead of my balance Rs.70.I have complaint it to Customer care but there is still no satisfaction.

A.Md.Faheem
[protected]

BSNL Gprs — GPRS was not working

Bsnl Gprs was not working properly in Tehsil-Handia so many time i have a complaint a allahabad divisional branch but there was no responce giving. Please solve this problem.

My no is [protected] my no is no working gprs properly problame is on downloding Subscibe data first and link not available

GPRS Woks not properly since two month

Dear Sir,

I am trying to download GPRS settings in my micromax Q3 mobile and the same is not happening. I am trying to do the same from the past 6 months but the settings is not saved in my handset. Whenever i am requesting for a gprs settings immediately it is hitting my handset when i am trying to save it to my handset it is not at all saving into my handset. Some times it is running upto 2 to 3 hours and the message is displayed as "Configuring system, please wait". I have contacted several times on this issue to the customer care but in wain i am not getting proper response. Please help me on this.

My one more complaint is

I am trying to log a complaint in the portal it is asking the sim number even though i a entering the correct sim number.

Please check,

Regards,

http://portal.bsnl.in/bsnlcca/login.aspx this is BSNL Complaint Booking site.
add me in facebook https://www.facebook.com/raju.burnpur

http://portal.bsnl.in/bsnlcca/login.aspx is BSNL Complaint Booking site.
add me in facebook https://www.facebook.com/raju.burnpur

I have applied for GPRS Connection.but still i d'nt get any GPRS setting or activation msg . My mobile No is [protected] and my mobile is samsung GT-E2652. Please activate my GPRS connection.

LANDLINE PHONE — Too much distrubence on line.

Hi,

I am using MTNL service approximately from past 6 years. I've never faced problems like I am facing now-a-days.
The disturbance on the phone force me to think for at least 10 times before call anywhere.

Necessary details: -

Phone number:[protected]
CA no.: - [protected]
Owner name: - Ram sawrup aggarwal

Please look into this problem and take some appropriate action as I am facing too many problems due to this.

Your prompt action will be highly appreciated.

Dear Sir,

I have applied for a new bsnl landline connection at BSNL, Vidyaranyapura branch on 14 april 2008. But still they had not given any landline after continuous telephone calls. They told me that they have no cables and accessories to give a new connection. They also promised to give me one wirless connection at my home.

My workorder no is 87004707. My phone no alloted is 22862612.
Kindly do the needful to allot me a new connection at my home as early as possible.

Regards,

RAJAGOPAL. R.
C/O NAGARAJ, NO. 07, CANARA BANK LAYOUT, KODIGEHALLI.