Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have a cellone post paid connection bearing no [protected].I have made several complaint regardign non receipt of my telophone bill every month but he BSNL authorities does not look into my complaint.I have asked for details call list along with my bill but they do not furnish me the detailed bill...

Dear Sir,

With due regard I want to bring this to your kind notice that since the BSNL department of Jodhpur is causing lot of harassment to me and members of my family in matter of raising bills, recoveries, over billing, demanding money (bribe) to settle the claims, missbehavior on telephone etc.
The following are some of the examples :
1. I applied for telephone connection in my name Vipin Bihari Goyal,...

Roaming facility is getting affected in my mobile since last two months. I have prepaid BSNL service and two times I visited delhi in last 2 months and both time I was not able to call anybody from there. When I contacted at [protected], they replied that everything is OK. many times I made complaint but of no use. This time again I am visiting delhi and I am hoping that BSNL will take notice of this compalint....

Hello sir,

There is no provision to Check the BSNL landline usage, All you have is 1679 Number which is again Charged, is there any Toll free numbers to check the Landline usage please let me know ??
also if there is any way to know this pls ilet me know like thru internet, ??...

Respected Sir,
In April 2008, I had booked a broadband connection with Rs 500/- plan (limited usage). I got the connection April-15th. After one week the connection was deactivated. When I asked them, I was told that it is free trail plan so that it was de activated and they asked us to give an application for re activation. When we ready to give an application, they are telling that still there is time. We went more than 10 times...

Hi,

This is Saurabh. I have land line with broadband connection at my home(Paharia-Varanasi). I have been using BSNL broad band services since 2 years. I want take all of your attention towards problem with broadband service. My internet is not working since 3 weeks. I have spoke to complain deptt at least 4-5 times and also personally visited your local bsnl office for the same and also logged a complain. After all those...

Dear Sir,
We are regular users of broadband connection in HOME 250 PLAN. As per COMBOPLAN brochure, early hours from 02 00 hrs to 08 00 hrs down loading is free and not to be accounted in service records. Please note that the quantum of down loaded bytes between 06 00 hrs to 08 00hrs is taken in account in service records on[protected] ie 0.082 GB). Please check and conform that the down loaded quantity is free or chargeable. please...

I have been using BSNL Broadband connection home 500 plan for the past three months. I was not able to open many websites using this connection. I got fed up after launching so many complaints to customer service and they does not seem to revert back on the complaint.

Being the largest broadband connection provider, the least people could except from BSNL is the faster and reliable service, but in my case besides acting slow...

DEAR SIR

I SUBMITTED APPLICATION AT RAMACHANDRAPURAM EXCHANGE
UNDER BSNL RAJAHMUNDRY DIVISION FOR CONVERSION OF MY
CELL CONNECTION FROM POST PAID TO PREPAID ON 28/3/2008.
I PAID CONVERSION CHARGES RS 112/- ALSO. BUT TO MY
SURPRISE MY CELL PHONE[protected] HAS NOT BEEN
CONVERTED TILL THIS DATE. I DONT UNDERSTAND WHY THIS
ABNORMAL DELAY HAS OCCURED.PL TAKE IMMEDIATE STEPS
TO...

In some of the BSNL Prepaid sim cards, account balance and last call charge are coming as a message alert just after the call. In my mobile this does not happen. Since it is a useful feature I would like to enable the same in my mobile. One of the customer support employee at BSNL said that this facility will available only for few series of mobile numbers. I don't think this is not genuine answer. Please advice how I can make available...

Dear sir, I have two mobile numbers namely:[protected](A/C NO:[protected] and [protected](A/C NO:[protected].I have cleared my payments in cash at state bank of india, NRL complex branch, Assam on 31/10/2007.The billing amount were Rs.433/- against mobile NO: [protected] & Rs.91/- against mobile NO:[protected].The billing amount were for the billing period:01-Sept-2007 TO 30-Sept-2007.But.the paid amounts were not updated in billing period:...

I am Sancharan Roy having BSNL postpaid number [protected]... I contacted one of the BSNL's customer care executive named Mr. Manibhusan karmakar on 28th april.. He is having very poor communication skill and very bad attitude also. He acted so busy like he is some MD of some big company. He used bad words and he didnot listen properly my problem also. He should understand the customer's problem properly....

This is sancharan roy having BSNL postpaid number [protected]..Last month I paid my bill through online payment mode. But this month I am trying to pay my bill through online but ststus is showing that I do not have any outstanding bill.. Also i did not receive the hard copy of my bill. But I called the customer care executive, and they told that I have to pay Rs 310/ before 28th april otherwise I have to pay fine.....

I have taken a BSNL Broadband (500C+) plan in B-126, Kendriya Vihar, Noida Sector-82. Though BSNL person came and installed the ASDL Modem, but he has not given password to operate internet. It's become almost one month since he came and installed the MODEM. I don't have any contact no of anyone to contact and get the installation done. I urged BSNL to look into the matter and get the Installation done.
Thanks & Regards,...

applecation submited to south city telephone exchange for transfer of land line no[protected] in feb 2007 repeted followup with athority but nothing has been done requested to do the needfull...

sir, i m dr. m s khan, (+91 [protected]) plz get my dial tone removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.

thanks

dr. m s khan,
pilibhit, UP 262001
mobile no.(+91 [protected]) bsnl cellone prepaid...

I AM MUTHU RAMESH I WORKING IN NEW DELHI MY HOME IN TAMIL NADU MADURAI-625 214(SHOLAVANDAN) I GIVEN ONE LAND LINE IN BSNL (17.04.2008) TILL TO NOT GIVEN CONNECTION. PLS GIVE TO QUIKLY CONNECTION...

Sir,
My phone bill always exceeds Rs.1200 per month.Seeing that Ihave checked the usage of my BSNL landline phone.But the bill amount has not changed a bit yet.
I am quite eager to know the bill details of my telephone number[protected].For a long time I have been trying to find the correct helpline number and make an application regarding the foresaid problem.Unforetunately I have failed to get such helpline number or...

Hi all,
Beware of Customer Care of Broadband Internet services of BSNL . I am a customer of dataone broadband. The answering by the customer care is so RUDE AND RASH that you will fear whether to call or not the next time. These Govt people work in these manner only. The present customer care person first asked me in a rash...What is your problem? ( as if i am burden to her and as i have done something harm to her) . Then i asked...

I am Somasekharan. My landphone is complaint from last 4 weeks(ie 1 Month).I have put complaint 3 times in complaint box, in automatic compliant system, informed techical staffs, engineer of that exchange (Mazhuvannoor)and higher grade of officers of our distict(Ernakulam).Still this time they neither the came to fix it nor any action.Still this time we have no payment due . We also taken the BSNL broadband connection.Why did you(BSNL people)...