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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 786

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D
dgssatyanarayanarao
from Vepagunta, Andhra Pradesh
May 19, 2008
Resolved
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sir, the data.bsnl.com site has not been opening since some days. we could not access our account status. so pls restore the site as early as possible - gouri sankar
Aug 14, 2020
Complaint marked as Resolved 

bsnlbroadband250 — not able to see data usage

i am not able to see my data usage in bsnl broadband because when I login in 'Broadband user' then it shows 'The page can not be displayed"...
How to get user name if I know the Portal ID and password
I have recently installed the BSNL connection but i am unable to establich the connection in outlook express. PLease give me the tips or send some technical person to solve the problem.
I am from Vadodara (gujrat)
The BSNL broadband connection is in the firm name
S.P.Rubber Industries

Address:
Sai Dutt Complex, Sant Kabir Road,
Opposite N.T.Patwa School, Baranpura Naka,
Vadodara - 390001
Sonu

BSNL Broadband — dsl data problem

its like for a week or so my broadband isnt working...d problem is all in dsl connection...link for dsl is there but data is not getting transfered...no one is taking initiative in removing the cause its a shame..!
SIR I IMMEDIATELY WANT TO CHANGE MY PLAN OF BROADBAND FROM start up Rs 250 to Rs HOME Rs 500 plan.
NEED YOUR HELP AND ASSISTANCE
Sir/Madam,
I am using the BSNL internet from past 1 month, i do not know how much MB am i using, and i also do not know my ID and my password to check the usage that i am doing?? please help me. can you please send me the id and password to my above e mail id.
last month iam used only 500mb in 500c pack insted of 1.5 gb but bill given extra 91 ruppies . how it is happend can u recover this problem or what can i do? give your solution.
I am custmer of your bsnl limited.They have not provide services & not give me information about broadband account.They have sent extra bill.My telephone No. is[protected]
Respected Sir/Madam,

My landline no is[protected]
Vijaykant mahendranath rajguru
I have Internet BROADBAND Connection I have paid Amout of the whole year. i m suffering from the DSL link Continuty is not avaible stedy from 40-45 days but nobody is attaining the complain and complint should be removed from the online complaint, i have complaint 25-30 times during the period

i have taken the connection in the month of sep-07 to one year
but during this period i can;t got your service satisfactoryly. during this period till to 2 month(sep-07 & April-08) my telephone line was totaly dead. till to today;s date i can;t received any reply that comptation is given by your company or not..
hoping favorable reply
i have applied for bsnl broadband connection two week ago..though we have receive our land phone and modem but still it has been 4days but i dont have yet my password and username..
Sir/Madam,
I am using the BSNL internet from past 1 month, i do not know how much MB am i using, and i also do not know my ID and my password to check the usage that i am doing?? please help me. can you please send me the id and password to my above e mail jasdev.[protected]@gmail.com
The day when I have taken the broadband connections i, e., the startup plan of Rs.250 till today its not working properly, but every month Im getting the bill amount, if this is the same condition, Im planning to cancell it.
i have received password and user id 10days ago but connection not done is till date so pl.chek and connect to my line ph.no.2420759
respected sir
i am from kerala, i have Rs500 plan of dataone, but for last 2-3 weeks, i am unable to check my usage, and connction gets disconnected some times .what i have to do ???please help, i have no idea about data, i have downloaded or uploaded, bsnl site says INVALID USRNAME OR PASSWORD
Dear Sir,

We have connection of bsnl broadband Rs. 900 plan at our telephone number[protected] in NAGINA CITY BIJNOR.

This is not connecting. There is error 678. What is the problem. This problem always come time any time usally.

Please do it correct and inform us what is problem.

We are waiting for yours answer.

Thanks & regard,

Qamrul Hasan
dear sir
website for checking uses of data is not working it is showing wrong information please repair it soon
Sir,
I've been getting error 678 since last 10 days... (All the lights on my modem are steady.. *rock steady)
It just happens randomly anytime in the month. . .
I've given a complaint almost everywhere
[protected]
- 1500
- local exchange
No one seems to know anything about it, and they don't care about the customers...

The only place left to give a complaint is I guess the POLICE STATIOn.

Please help me...
gprs problam
gprspre problam plz conferm
sir i need bsnl broadband connection, which is giving 2 mb speed, and which monthly rental is 125.sir plz give me solution, how could i got this connection.
My BSNL broadband keeps getting dinconnected evry five minutes.. I have Been complaing the same but no action is taken to rectify nor they have give complaint number//Last option is to look out for alternate..
I would like to receive the detail bill receipt on the internet Broadband usage for the months of June & July on the number[protected].
I would like to receive the detail bill receipt on the Broadband internet usage for the months of June & July on the number[protected]
how to configure the broadband modem?
I have broadband connection since January 2008, but since then only it is not working satisfactorily.The connection gets disconnected every 2 to 5 minutes and tooks a long time to open a page. Speed also is very slow. Please check it. the landline no is[protected].
I have broadband connection since January 2008, but since then only it is not working satisfactorily.The connection gets disconnected every 2 to 5 minutes and tooks a long time to open a page. Speed also is very slow. Please check it. the landline no is[protected].
I have broadband connection since January 2008, but since then only it is not working satisfactorily.The connection gets disconnected every 2 to 5 minutes and tooks a long time to open a page. Speed also is very slow. Please check it. the landline no is[protected].
Hi sir, my broadband 500c plan is fine. but speed is verey slow kindly concider this case.my land number is [protected].

thanks
your's true customer

smt.regina mary.

date:30/08/08.
Sir i cant browse any website on my computer, please send a executive as soon as possible, bcos i am loosing my business...
Sir i cant browse any website from my computer, bcos of this i am loosing my business, please send an executive as soon as possible my address is (HIG-15/206, Shree Astabhuja, Laxminagar, Parvati, Pune. Tel. : 24227798
My Net is not working please resolve it as soon as possible my no. is 24227798...
Sir,
i am already customer of bsnl landline with broadband. but i have one problem i took 250 plan. you provide 1.5 gb free download . how will i know how much i have download. so please tell me my protal Id & password. which site can i see. i hope you will send me protal id or passwrod on my email id
Dear sir,
I have applied for broad band connectionon on[protected]. So far no response was possible from your office at Erragadda exchange of HYDerabad. I Got a mail with a customer no[protected] and portal order I D-2050946.
Kindly look into the case and provide me broad band connection as early as possible.
Thanking you.
Regards,
srinivas kamana.
cell:[protected]
chatting cheyyan pattunnill
chatting open avunnilla
adva vallepezum aayal tanne kattayiponnu
I would like to receive the detail bill receipt on the internet Broadband usage for the months of August - September on the number[protected]
Sir, we have home 500 plan to be changed to home plan 125 plz tell us time of acess inter net for this plan
DEAR SIR,
I AM ABDUL RASHEED, (TEL: NO:[protected] FROM HYDERABAD. IN THE MONTH OF JUNE, I HAVE TAKEN A NEW BROADBAND CONNECTION FOR MY RESIDENCE. I HAVE PAID RS 3120/- TOWARDS WIFI MODEM, NEW CONNECTION DEPOSIT, UNLIMITED PLAN CHARGES ( RS.750/- + TAX) IN THE INITIAL STAGE ITSELF THE INT.NET GAVE A LOT OF PROBLEMS . HOWEVER IT STARTED WORKING, BUT ONLY FOR A MONTH, LATERON THE BROADBAND CONN. IS TESTING MY PATIENCE DAY IN & DAYOUT. INNUMERABLE COMPLAINTS TO THE CONCERN AUTHORITIES ( DE, SDO, JTO) HAS TURNED FUTILE.THE MAIN COMPLAINT IS STILL THE WIFI DOSENT WORK FOR THE PAST ONE MONTH. EXCEPT A FEW DAYS IN THE BEGINNING. I AM ABSOLUTELY DISAPPOINTED WITH THE POOR & IRRESPONSIBLE SERVICES OF BSNL STAF[censored]
ULTIMATELY I FEEL BY THE GRACE OF GOD BSNL IS SURVIVING WHICH HAS NO COMPETENT STAFF/ENGINEERS TO SET RIGHT MY WIFI PROBLEM . THERE MUST BE MILLIONS OF SUCH COMPLAINTS ACROSS INDIA, BUT WHO CARES !!!
REF: COMP. NO: 57719, 59186, 58267
ABDUL RASHEED SHAIKH.
DEAR SIR,
I AM ABDUL RASHEED, (TEL: NO:[protected] FROM HYDERABAD. IN THE MONTH OF JUNE, I HAVE TAKEN A NEW BROADBAND CONNECTION FOR MY RESIDENCE. I HAVE PAID RS 3120/- TOWARDS WIFI MODEM, NEW CONNECTION DEPOSIT, UNLIMITED PLAN CHARGES ( RS.750/- + TAX) IN THE INITIAL STAGE ITSELF THE INT.NET GAVE A LOT OF PROBLEMS . HOWEVER IT STARTED WORKING, BUT ONLY FOR A MONTH, LATERON THE BROADBAND CONN. IS TESTING MY PATIENCE DAY IN & DAYOUT. INNUMERABLE COMPLAINTS TO THE CONCERN AUTHORITIES ( DE, SDO, JTO) HAS TURNED FUTILE.THE MAIN COMPLAINT IS STILL THE WIFI DOSENT WORK FOR THE PAST ONE MONTH. EXCEPT A FEW DAYS IN THE BEGINNING. I AM ABSOLUTELY DISAPPOINTED WITH THE POOR & IRRESPONSIBLE SERVICES OF BSNL STAF[censored]
ULTIMATELY I FEEL BY THE GRACE OF GOD BSNL IS SURVIVING WHICH HAS NO COMPETENT STAFF/ENGINEERS TO SET RIGHT MY WIFI PROBLEM . THERE MUST BE MILLIONS OF SUCH COMPLAINTS ACROSS INDIA, BUT WHO CARES !!!
REF: COMP. NO: 57719, 59186, 58267
ABDUL RASHEED SHAIKH.
Sir,

I have joined with your company as a Broadband user of your Calcutta Telephones Broadband service from May 2006 [Telephone No.[protected]].

But, according to Mr. P. K. Ghosh, Broadband Officer-in-charge, Cossipore Branch, Calcutta Telephones, due to some technical faults, BSNL was unable to generate the Broadband charges bill on the above=mentioned telephone number till today and so that your company terminated my Broadband connection from August 2008.

I have already given a requesting letter to BSNL Calcutta Telephones by addressing Mr. P. K. Ghosh for re-connecting the Broadband services and also mentioned that we are agreed to pay billing amount of Broadband charges from May 2006.

I also met with him and his officers for several times, but unfortunately due to their cold cooperation yet I have not received any Broadband charges bill till date and may be they are not very much interested to take any further necessary action.

In this circumstance, this is my wholehearted request to you to take required necessary steps as early as possible to provide me a smooth Broadband service.

Thanking you,

Yours Faithfully

Mr. Kanai Lal Sadhukhan
83/1, Nainan Para Lane,
P.O. Baranagar,
Kolkata – 700 036.
sir we r having lot of problems regarding speed of o[censored]r broad band service.lot of fluctuations in band width .we r unable to receive videos due to these fluctuations.we r in 750+broadband plan.we advice others not to take bsnl broad band.
sir m havin a lotta problems with my donload limit so can somebody help me as to where and how can i check my usage bytes for the month. this would help, me a lot inmy cost cutting thankyou
i am nt able to access the website data.bsnl.com 2 4 d past 1 mnth... dono wats d prblm... help me if anybody coud say me d solution...
Subject: related about incorrect billing and wrong connection to me
telephone no. 23153795
address: #1606 4th corss 6 th main snd stg rpc layout bangalore vijayangar.
consumer no. 50541014
bill no. [protected] (1/9/08 to 30/9/08)
i have taken ma own modem.. i didn't order for any modem and i haven't recieved any modem from bsnl but in bill, bsnl have charged me modem deposite of Rs 500 and 1x dataone modem ty-1 f.c of Rs 30.97... i haven't ordered of any modem of rent even... ( i have ma own type-1 dataone modem ) how can u guys charge.. and second problem is i have order bsnl for Home 750 UL plan to this no. and you have given me start up 250...
u have charged Rs 129.03 has data start up 250, inst.fee.broadband 250, sep 08 usage of 1422mb 876mb=788.40
u have debited so much incorrect excess bill .. u have to change this and please send me a correct bill... deducting all the excess
sir my bsnl broadband's speed is low please repair it soon
My telephone number is[protected], Soon after installation about two months back I have tried to contact them on some problem, so far I have not been successful in talking to BSNL people here. My problems are:
1. I dont have a caller ID and the password so that I can access the default email ID.
2. On many occasions the speed is too low that bowsing becomes impossible.
Please intimate to me my caller ID and the password for my use.
Thank You,
Ramachandra Menon
I want to see the result of bsnl for assistance engineer, so which website will shows me.
I have never seen such a poor service by BSNL, Though its a Government firm its just behaving as usual. Let hope we will have next generation taking the lead and serving the customer promptly
How to change the user name and password
I have received a bill amounting to Rs 1700 for the month of Sep.08 . The pnt connection was dead in that month. Can it be varified to find the actual reasion.
Ph. no.[protected] JSW Steel Vidyanagar Town ship Tornagallu Bellary Karnataka Email at:[protected]@rediffmail.com
i cannot access my account
sir,

i am using bsnl evdo card- internet through wirless speed 2 mps. fix plan 550 + othercharges. At the time of installation your officials said that it is very good plan n i can gain a speed of 2 mps . so i have opted this plan . but now i feel it was just a fake promise.i am not attaining even 256 kbs speed. many times my internet cant connect due to poor signal problem. i[censored]r network does not support such speed why do you cheat the consumers. i m feeling very difficulties. so please take it seriously and resolve my problem.

thanking you. Rakesh Kumar Jha
Telephone No. 2010661
Account No. MPBPL[protected]
sir for my internet connection to my home
my phone no[protected]
What about caller tunes?? To remove the tunes what is to be done?? Its a great problem..
i have the 250 plan & i want to know about download charges.
how i can see that how much MB i have downloaded.
i know the portal I.D.plz give me the solution
Sir plz send my login password
This is the best service I ever seen but hangs down when we need it. Specially in morning its speed and connection status make me angry allmost every day. and its hepdesk is hopeless and unhelpful. wish you very good luck.
In customer service just nobody seems interested to assist. at bangalore I call 25514444 ext 9 after waiting endlessly the person disconnects rudely. So much so for bsnl. old habits diehard inefficiency the age old MOTTO of govt undertakings.
i had applied braudband conn. for last 15 days but yet i dint receive the actual username password and i suffered the jto & sdo all oficers are only giving golis nd no one is listening our problem
pls help us

[protected]
rakesh modi
E-470 bank colony murlipura scheme

jaipur
sir,
i want to know my portal ID i know my user ID and password
I am using the BSNL internet from past 1 month, i do not know how much MB am i using, and i also do not know my ID and my password to check the usage that i am doing?? please help me. can you please send me the id and password to my above e mail id.
BSNL IS THE BEST NETWORK IN INDIA
I made an account on BSNL tunes portal... i gave my details & they said i'll get my login & password shortly but its 3 days now... is anybody sitting there to handle this work... or are u guys knitting sweaters...!
1) we can't see the usage details from the site using our portal id & passwod
2) my ph. no is[protected] & bill amount against this no is huge for this month
I have a broadband connection from the month 10 th october 2008 but till date I have not received the bill . but i went to the office and paid the amount after getting duoplicate copy. make arrngement to send the bill to the following address.
my landline no. 28601525.
jlabdulmajeed
new no.23 old no. 12, thayar sahib street, I floor,
mount road, chennai- 600002.
I have installed new brodband connection last 10days ago. I want to change my Password how I will do the same. Please suggest me
i want to know information about to change password .
The worst customer service which i had ever seen .

My landline connection got transfered to another place which falls under the same exchange .

I have given the letter on 24 Dec, finally got the Landline connection on 31 Dec 2008.

But the boradband is still not transfered,
Spoke to the call centre more than 50 times

spoke to the exchange more than 15 times .

Spoke to the Devisional Engineer twice, who doesnt want to disclose his name .

But no output . STill Am waiting for my broad band to be up & functional.
Dear Sir,

My land line telephone no.[protected]

I have an unlimited usage broad band connection at my residence. I am working in abroad.
Due to the line/broad band connection is out of order I am unable to contact my family since last one week. We have made complaint but no response yet.

Please help me.
My telephone is disconnectet at outgouing.
broadband was not working. but later on it was connected but browsing remains for some time and then fails. site is connected for some time only.
pls tel me how check download charges
sir,
while connecting my broadband connection my system is being strack.plz help me
I am at Gujarat my no [protected] [protected]@rediffmail.com
i have got bsnl bussness plan broadband connection from bsnl.In starting i got good only 112 kbps speed now i m getting very poor speed, when i complained to service provider, my complain will be registered .I m still waiting for solution.In my business area there is only bsnl who provided broadband service i don't understand what will i do.
I pay 9000 rs for this plan
Please take a neccessory action against BSNL authorised person. I will be thankful to you.
my landline number is[protected].

dear sir/ma'am,

i want to know my current internet plan...
sir/madam, I have got connected BSLN BB connection, the no being[protected], the telephone has been installed bu the the BB and modern has not yet been installed. pls do the neet full,

yours sincerely

B Debnath
sir, the data.bsnl.com site has not been opening last day i.e. 31/01/2009. we could not access our account status. so pls restore the site as early as possible
i have broadband connection plan 250 at no.[protected] but since from one month the net was not connected properly. it often shows error no.678, if connected after few minutes it is disconnected and not in a position to work.
what is the problem kindly check and mail me
I am using the BSNL Broadband from past 1 month, i do not know how much MB am i using, and i also do not know my ID and my password to check the usage that i am doing?? please help me. can you please send me the id and password to my above e mail id.
Sir/Madam,
I am using the BSNL BROADBAND from past 1 month, i do not know how much MB am i using, and i also do not know my ID and my password to check the usage that i am doing?? please help me. can you please send me the id and password to my above e mail id.
Sir/Madam,
I am using the BSNL BROADBAND from past 1 month, i do not know how much MB am i using, and i also do not know my ID and my password to check the usage that i am doing?? please help me. can you please send me the id and password to my above e mail id.My landline No. is [protected]
sir.
subject; disconnection of broadband as well as telephone no [protected] in spite full payment regularly

pl. look in to following defect in the servicce of BSNL Haldwani DIVISION;

1.broad band connection wad activated on[protected]
2regular bill dated[protected] for rs401=00 was issued &paid in due period
3second bill dated[protected] was raised for rs 968=00with no intimation to me
4 sub div.eng. pantnagar informed me 3-1-09 about default of payment and the duplicate bill obtainned paid on 5-1-09
5 inspite of payment my tele phone discnnected
kindly look in to the matter in accordance with law

s.k.mittal
respected sir,

i have bsnl broad band connection of 512 kb/s.home plan unlimited, but i not getting speed of 512 kb/s never and last 15 days not getting speed more then 12 kb/s. igive lots of complain in bsnl office but not getting response from their side. so see carefully that complain and do needful as early as possible.

thanking you i am wattling for positive response.

regards

NIGAM BHUT
[protected]
speed are very slow
HI
Presently i m using bsnl broadband connection.i want to take exit from it.Kindly guide what is the process for cancelling broadband connection.
i am using bsnl conection plz sent me caller tune code from punjabi film "jag jeundia de mele" song "jee nahi lagda" it is very urgent for me sent me code my id or my phone no [protected]
Sir/Madam,

We have used the BSNL internet for the past 1 month but are unable to know the usage as we have not been provided the portal ID and password. We were given a call centre number but there is no response. I request you to kindly send the Portal ID and Password for the school to the above e-mail id or to [protected]@yahoo.com or to both.
Thank you,
for School
suja
i am using bsnl internet form two months i don't know how much data i have downloaded yet.
sir, i have been trying to find out about my usage hours but to no avail.The user id and password provided to me by the company is invalid.Please help me out.Thank you.
sir want to know about monthly bill details.
I have 125 home broad band plan but this is not working properly. When I open the broadband, after few minute it disconnect automatically. So many time link had failed. I think your are not provinding very good service as you Advertised before. Day by day this service is going very - very poor. I love BSNL but it its totally failed every where. No you are going to start new I PTV ( CHANNLE ON LINE ) WHAT WILL BE RESULT I DONT KNOW BUT EVENTHEN I BELEIVE ON BSNL
Sir/Madam,
I am (can't)using the BSNL internet from past 1 month, always it showing page loading error loading error
all site has not been opening all the days.this my second compliant, (will phone connection)
Connection Interrupted













The connection to the server was reset while the page was loading.






Hi unfortunately I am (uuuussssiiiinnnnggggg…..) using BSNL will phone broadband c o n n e c t i o n. . . .
I have to fight minimum one hour for sending one single page mail.
Always our BSNL network shows following statements
Network Timeout

The server at f5plus.rediff.com is taking too long to respond.
The requested site did not respond to a connection request and
the browser has stopped waiting for a reply.

* Could the server be experiencing high demand or a
temporary outage? Try again later.
* Are you unable to browse other sites? Check the
Computer’s network connection.
* Is your computer or network protected by a firewall
or proxy? Incorrect settings can interfere with Web browsing.
• Still having trouble? Consult your network administrator
or Internet provider for assistance.
TRY AGAIN
(or)

Connection Interrupted


The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again.
(or)


Address Not Found

Firefox can't find the server at en-us.start2.mozilla.com.

The browser could not find the host server for the provided address.

* Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of "www.mozilla.org")
* Are you certain this domain address exists? Its registration may have expired.
* Are you unable to browse other sites? Check your network connection and DNS server settings.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.

TRY AGAIN

(or)
The network link was interrupted while negotiating a connection. Please try again.


Already I sent two mails to BSNL about this issues there is no reply from your side
please give connection with cable.
dear sir how to install the broab band connection in my coumputer
my coumputer was formate re install?
please do the install prosess.
last month i have a bsnl data card (GSM with gprs service) with this instruction unlimited downloading & surffing only 200/- p.m. recharge, but 2 day i'm again recharge our data card (gprs). but i have not received any amount. ur concerned clerk tell me - my balance is deducted in my downloading. Why ?
get me full scheme of data card (gsm-gprs) activity with surffing, downloading & p.m. charges because with the deduction og my gprs amount my mobile amount also deducted.
get me these required detail Urlier.
Thanking you.
Sir/Madam,
How use my mobile NOKIA E15 my internet id. please send me process,

thanks

Purusottam Sharma
sir i no that ur scheme and plans plese send, my no:[protected]
Sir, i am not getting my telephoneand broadband bill from post man. I made several complaints, but no use.Please send my bills online with my above e-mail id. I hope do the needfull thank you'l.
bsnl email id not support

plece new email id
Sir,
I've been getting error 678 since last 30 days... & broad connection not working still 1-2 minuts. disconect every 2-3 minuts.
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    A
    Abdul Rasheed A.H
    from Nellore, Andhra Pradesh
    May 17, 2008
    Resolved
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    Resolved

    Dear Sirs
    My Telephone No [protected]Consumer No[protected] Bill No TO [protected] Dated 07-MAY -08
    I have requested by letter to disconnect my internet service thro our Adirampattinam telephone exchange office. Still i have recived the above bill with the amount of Rs 870/- for miscellaneous debits.
    Actually during the last three months we haven't connected telephone and internet service not more than 10 days. We have complaint by phone, by writing in complaint book, complaint thro the district offices, but all in vein.
    Please reduce the above said internet charges in my bill.
    Thanking you
    Yours faithfully
    Abdul Rasheed.
    Aug 14, 2020
    Complaint marked as Resolved 

    basic phone — no internet then to receiving bill

    i have no internet connection of bsnl.i received a bill on 19 dec.i have basic telephone of bsnl.they send a bill containing broadband bill also even we dont have connection from bsnl.i request them that they recheck the bill once again.the broadband bill is 202.29.and total bill including this is 1340.00.
    hello sir
    i beg to say that i apply for a internet connection at last month
    i uses this but i have a problem in this connection the link is
    always reconnect afte some time and the speed is so slow
    if i face this problem next time i discoonect this connection
    my internet connection is not working on dialing its is showing authentication failer,
    plz solve the issue as soon as possible hno. 375/1 sec 45 a chandigarh
    bsnl internet problem

    problem we have last one month

    but no response from bsnl

    bsnl is worst

    ph :[protected]
    I need to see my internet bill in the internet, as we did not receive the bill for this month.

    Please help.

    Number is 22317088

    basic phone — Disorder of Basic Phone

    Our landline phone no. is[protected].
    Our phone is not working from almost 20 days.
    We filled complaint regarding this problem several times through telephone and personally also but to no response...
    Thats why I am complaining about the problem through this channel.
    Kindly do the needful as we got hopeless complaining...

    Looking forward to hear from u soon.

    BSNL — disconnection of Internet

    Hi

    Am using BSNL broadband for the past 3months, recently I have applied to change plan from 750 to 190rs plan.
    but due to BSNL employees misunderstanding they disconnected Internet instead of converting plan from 750rs to 190rs.
    when I asked BSNL employees nobody is giving proper response and saying its not thier response and they said I have to take new connection.

    really this is ridiculous.
    hi, my name isdayananda iam using BSNL broadband service since three months but till this time i did not get any internet bill either through postal or any other media here by iam requesting you to take necessary steps on my complaint
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      K
      Kaviarasan
      from Bengaluru, Karnataka
      May 16, 2008
      Resolved
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      I am using BSNL Unlimited plan for last three months. Initially, the connection was too good and for the last 1 1/2 months, the internet connection goes down frequently (Say every 10 minutes). The ADSL Link goes down too often causing the net to be disconnected. I tried calling BSNL Customer Care and every time I get different reply, but didn't help resolving the issue. This problem persists for most of the BSNL users. Even in the competitive environment BSNL is not bothered about the customer service.
      Aug 14, 2020
      Complaint marked as Resolved 

      BSNL — no adsl link for last 6 months

      we are paying Rs. 250 per month since march 2006 but we got the adsl hardly for 6 months . no link for last 6 at all.
      bsnl authorities should fulfill their promice.
      I Am Also Facing the same problem, my link kep disconnecting every 2mintes,
      U dont get free service at BSNL but they get their pay every month for doing nothing.
      U dont get the DSL link and they dont get anything more than their pay to rectify the fault.

      Its all in the game. Bribe the J.T.O (Junior Telecom Officer) or the S.D.O (Sub-Divisional Officer) or the AM ( Area Manager) or the Line Men. A 100 Bucks thrown at the JTO will ensure that u get the ADSL link without problem for 6 Months till he feels the need to be bribed again. SDO will normally be satisfied with 500 Bucks. AM will do it for 5000 or more but the good thing is that you wont have to pay the bills of the following 3 months. Line men can usually be captivated by 30 or 50 bucks + a cup of tea or coffee. It will be taken care of..

      If the above suggestion seems inappropriate, then dialing 1500 and booking the complaint for 'No DSL link' is the only option. I assure you that the complaint will be rectified and closed within 48 hours on paper. It might never happen for real.
      I am very sorry to say that BSNL broadband service is very ordinary to me.The signal is fluctuate through out day.Due to this, it is very very tough to work with it.The internet connection goes down frequently (Say every 10 minutes). The ADSL Link goes down too often causing the net to be disconnected.I have noted down my complain against this problem, but BSNL authority is not serious on this matter.BSNL authority is not too much sensitive about their company's goodwill.

      BSNL/Broadband — ADSL link disconnected

      hi
      from last 1 month i m unable to broadband service properly, in modem ADSL link is disconnected . i complaint through helpline no., but they haven't done any thing .


      telephone no :2231229
      DSL IS NOT WORKING
      I think we need to contact JTO.
      Even I am still facing the problem (frequent disconnect). Before the link was completely down. I complained to Cust Care many times but no use. Then I contacted JTO. He is very helpful.

      So always contact the JTO and not the customer care.

      Cheers,
      Krishna
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        BALRAM NAGDEV
        from Indore, Madhya Pradesh
        May 16, 2008
        Resolved
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        SIR OR MADAM,
        MY QUERY IS HOW CAN WE GET INDIVIDUAL CALL DETAIL ON INTERNET. ACTUALLY WE WANT TO KNOW OUR CALL DETAILS THAT WHERE WE HAVE MADE CALLS SO FAR.
        I HOPE YOUR GUIDANCE WILL HELP ME TO KNOW CALL DETAILS.
        WAITING FOR YOUR REPLY.
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear sir,

        my landline connection is[protected], i want to know about the details of bill right now, and i pay the amount and disconnect the connection

        Thanking you

        shafik . J. S.
        i living in dubai it is possible to pay my bsnl telephone bill through online
        dear sir
        my landline connection is [protected] i want to know about the details of bill:

        thanking you
        gouriyamma
        i want my march bill details ph.no.[protected]
        Dear Sir/Madam,
        some making me a face call, so i need a call details for the month march (2010). Please reply me back with the unique ID as soon as possible, so that I can find that person.

        name mr ayodhya perasad singh
        ph no[protected]


        With Thanks & Regards,
        A.P.SINGH
        I am mr. ramvir singh .my mob. no. is [protected] i want my all incoming and out going call details of month july 15 to aug 25 2012 on my email id.[protected]@gmail.com as soon as earlier.
        Dear sir,

        Please send me the details of my mobile no [protected] previous five months (December 2012 to April 2013). I will great thankful to you for this.

        Regards,
        Jasmer
        i need call details
        please send me the call details of my landline no [protected] july-2013 & august-2013. I will be greatful to you
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          PREMCHAND GULRAJ KUNDWANI
          from Darwha, Maharashtra
          May 13, 2008
          Resolved
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          R/Sir,
          I have lodged an complaint (in written) against Shri S.G. Ninawe, Sr. Telecom Office Assistant, BSNL, CMTS, Tumsar to The General Manager BSNL Bhandara Telecom District Bhandara on dated 7-4-2008 which was acknowleged also.
          But, The G.M. has not been taken any action till yet and also did not give any response thereof. So, Sir, You are most humbly requested that please kindly be considered and take necessary action with directing appropirate authority to redress the my complaint.
          Thanking you,
          Yours faithfully,
          P. G. Kundwani, Advocate
          Durga Nagar, Tumsar.
          Mob. [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Respected Sir,
          I am a more than 10 year old customer of BSNL.I want to raise a complaint against BSNL office GONDIA.Due to some internal number change policy BSNL have provide a new number just three days before[protected], but yet this number is not working.I also reported this issue with BSNL office GONDIA, and sir after 1 week the family function in our home so the phone is needed very argently.

          sir its request to you please thake strong and quick action against the BSNL office Gondia to start the phone immediately
          Thanking you,
          Yours faithfully,
          Rajesh T Meshram
          Near Ambedkar Statue,
          Ramnagar Gondia.
          Mob. [protected]
          Respected Sir,
          I want to raise a complaint, Our LAN no is 270044 of 33/11KV Rawanwadi Sub Station MSEDCL at Rawawanwadi under BSNL office GONDIA. As our net connection is not working since last 2-3 month many time verbally complaint at Rawanwadi but the problem is not rectify hence you are request to rectify the problem as early as possible .
          very urgently.

          Thanking you,

          Yours faithfully,
          Assistant Engineer
          Rawanwadi Section Office
          MSEDCL Gondia.
          Mob.: [protected]
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            S
            sanjay
            from Nashik, Maharashtra
            May 13, 2008
            Resolved
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            We are located in Pune (prasad residency somnathnagar pune)We have been continuously following up with Mr.Deshpande who is the divisional engg of our area but he is a most irresponsible person.We must have met him on various occasions but he has not done any thing regarding the same.He has a shameless answer "I am doing what I can do and we are helpless.
            This connection I had bought for my regular use and working from home, and for the last 45 days I could not work .I have lost those may manhours just because of the lithargic attitude of BSNL people they have given me 3 complaint numbers but not one has been attended .
            This is happening for the 2nd time 6 months before the same thing had happened and now I have a doubt that some one else is using my disconnected line.
            I am paying my full bills for the internet .
            I request you to to pay me back my money or start my internet .
            Regards
            Sanjay Salvi
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            After contacting to concern staff still nothing has been done so for I am hope less or bsnl services hopeless. Kindly advise or take back your modem. thanks
            Hi,

            I have broadband connection in home(ph no:[protected] and docate no:16
            My broadband is not working since from 5 days.
            Pls let me know why it is taking this much time.
            Because your service failure my office important works get effected.
            Pls do needful.
            Jagadeesh
            i have a broad band connection in kerala - thrissur - mannuthy exchange[protected], which is not working for last 45 days.two months back also same complaint occcured.iam fedup with the connection which is of no use.it will be good enough if it is errected or taken away
            manoj
            [protected]
            [protected]
            Sir
            Main Broadband Connection liya tha jo ki Muskil se 1 Week Chala aur uske baad se Broadband connection band ho gaya. Lekin Aaj Date 09-09-09 ko mera Broadband Internet bill 5000/- aaya hai ab Sir Main Kya karu. Please Sir Cheak The Oprator Service. Thanking You

            BSNL — not provided broadband in 45 days

            sir,
            I Shashank pawar having telephone no .[protected] which is having online status dead.
            sir i applied for broadband connection on dated 20/08/2010. sir no response is given by them i
            complaint this for several times having complaint no.[protected]. I request to break my
            connection to sse umesh gangwar but his behavior is not like his designation.
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              kumar ritesh
              from Jaipur, Rajasthan
              May 13, 2008
              Resolved
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              Sir,
              with due regards, I KUMAR RITESH, Tel No.[protected], deposited my telephone at Rawatbhata Telephone Exchange at 1145am on 08.02.08 and they gave me a receipt.
              Sir, i paid all the bill before this date. I got a bill No.82141322 of Rs.756.00 from 01.01.08 to 12.02.08. but i deposited my telephone 04 days before.That was 4days extra after disconection. Yet i paid that bill with delayed payment Rs.776.00
              Now i got a tiny amount by cheque of Rs.244 only. I enquired about this small amount at Rawatbhata Exchange but in vain.
              Now i am posted out from Rawatbhata to Chennai from 15.05.08
              So please solve my probelem and give the details of the cheque 04 days extra bill. I shall be ever thankful to you.
              Thanking you
              NAME- KUMAR RITESH
              CONSUMER NO. 1376260
              Aug 14, 2020
              Complaint marked as Resolved 
              my bill july to missing ha
              plz send the bill on my id
              telephone bill
              Sir,
              with due regards, OM PRAKASH THAKUR, Tel No.[protected], deposited my telephone billl at shimla Telephone Exchange at 11:45am on 27/08/2008 and they gave me a receipt. Receipt no is 037.
              Sir, i paid all the bill before this date. I got a bill No.T[protected] of Rs.237.00 from 01.06.08 to 31.07.08. but i deposited my telephone 31 days before. But last date of bill was 05/09/2008. I paid my bill in time but bsnl deptt. people disconnected my landline connection. Now depttt. people are saying that the connection disconnected due to non payment of bill.
              So please solve my problem and give the details of the my bill payment which is made by me for bsnl. I shall be very thankful to you.
              Thanking you
              NAME- OM PRAKASH THAKUR
              CONSUMER NO. HPSOL12920757
              i want to have my current bill for the phone number[protected]
              and consumer code-126321
              my tel no . is [protected] .i have not recieved my bill kindly
              give my bill details
              sssssssssssssssssssssssssss
              my brod band bill
              i want see the all call list of my post paid mobile phone no [protected]
              i want phone call deatils for my phone no my phone no[protected]
              I want month of Decmber 2008 Bill Detail Tele phone No.[protected]
              My broadband was not getting connected from 7th of Jan showing an error of 678 While connecting it got repaired on 29/01/2009 so please charge the rental of the days it has been working not for the days it was not working.

              Regards
              Dhawal Makan
              [protected]
              my tel no . is [protected].i have not recieved my bill kindly
              give my bill details
              my tel no . is [protected] .i have not recieved my bill kindly
              give my bill details
              I want to check my BSNL landline bill detail of last month.
              Phone no:[protected]
              Owner's Name:-Rajkumar Jain
              My Land Line No is[protected].I didn't received the last month bill.Connection is in the name of V.Govindha Raju.Please send the bill to my mail id.
              fjhfhiyfyfyfy
              please send broad band detail
              sir,
              i want to see my bill in online plz send the bill
              Respected Sir,
              With regards, I would like to inform you that my BSNL lanline No.[protected]: by repeated checking of my Tele-Calls the Bill from last few months seems too high. So if you can please send my bill details at my e-mail address < [protected]@yahoo.co.in > I could have manage the problem.
              Yours faithfully,
              S. B. Chakraborty
              Neither I am getting the bill in proper time nor any Information I think BSNL is not interesting to keep my subscription it is I am agree to surrender my Telephone because of your bad service.
              Hakeem Javeed Ahmad
              Munwarabad
              Khayam Road,
              Srinagar-Kashmir
              (J & K) 190 001
              Before few days I enquire about my bill and find very high if you will go through the matter or I am going to file a complaint and before this mail I have posted an other mail but till date I have not received any reply I think you are not taking it seriously because it was monoplay but time has come there are very alternatives. Hakeem Javeed[protected].
              I want to know the detail bill of my land line with broad band connection, my land line number is - [protected], please do the needful as soon as possible at the earliest.
              Thanking you,

              yours faithfully
              sreeranjini k
              my bill always come with more usage, though i have not used it
              dear sir,
              i want to see mylandline telephone bill details online so will you please suggest me how to get complete description of my landline bill of june month.
              please bill details web or url page, give me please.
              I want last month bill details. My telephone number is[protected].
              Hello

              My Landline number which is situated in Srinager under phone number[protected] is not working i apporach the telecom authority to activate the service they said you need to pay the outstanding payment which i before one month still moving back and fourth for the same issue to restore my connection they always said we will be take the inatitative for this month last whole month the phone was not working still i got the bill for the month even if the phone is not working .Please let me know is this you business to do that or else you have handicapped staff available i would rather suggest pease grown up and don't cheat the customer,
              Mohmmad samiullah mir

              HCL Comnet services

              Cell phone number -91-[protected]

              this issue need to be taked care on high priorty
              hi. im 4m nagaland. plizz help me to view my landline bill throught website.
              im earnestly request once again. i didnt get my bill for last 6 months. so plizz email my bill. my ph no. [protected].
              I want to my bsnl brod band current bill amount.
              I Palash Mondal, i want to my bsnl brod band line current bill, My telephone number [protected].
              I M.S. Bobade i want to my bsnl brod band line current bill My telephone number [protected]
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                pankaj p borkar
                from Chennai, Tamil Nadu
                May 12, 2008
                Resolved
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                I have applied for new broadband connection on dated 05/01/2008.

                Consumer no [protected]
                Demand number: N469987
                Exchange code: VRCE, Nagpur.

                But from 4 months, I wont get any reply from BSNL office, VRCE NAGPUR . Further it may be noted that I went to your BSNL office, VRCE exchange and meet with Mr Cahande, Mr Sute and Mr. Salke – JTO. I was very surprised with their behavior with me and it was very embarrassing. how their behavior with general public?
                Aug 14, 2020
                Complaint marked as Resolved 
                My telephone is dead/ inactive from 27/06/08.
                There is no sevice in my phone. Please check it early as possoible.
                Tel No.[protected]
                Exchange Sakkardara.
                sorry, I sent my complaint through Broad band about landline dead.
                I reset it . then i sent by landline ID.
                PNONE NO.[protected]
                Exchange : SAKKARDARA
                Same here. When the representative (from a franchisee called Ascent Poly Films) came to collect the documents, he asked for "special service charges", for which he was not ready to give a bill. I refused, since I realized he was asking for a bribe. Since then I have not recieved any communication from BSNL nor have I recieved my connection. whenever i call any of the given numbers, either I am put on hold or given another number or the person on line says he does not handle such issues. Imagine that !!
                I Have launched complaint against the poor coverage in nagpur for cdma and evdo services. i have also launched a public grivence application and gor responce also, but no use as they said that ur problem has been resolved, but the problem stays as it is. I have purchased the evdo datacard and evdo service from bsnl.

                BSNL — fake charges for braodband

                We have a BSNL landline connection from 1996. The connection is in my father's name. In May 2008 we got a bill from BSNL for braodband charges of about 12000 rupees pending from 2006. But we do NOT have any BSNL broadband connection, we never had any, we never applied for any.
                My father communicated with them, they behaved very rudely denying what we said. On further investigations they agreed we don't have any broadband connection, there is a mistake and it will be resolved. From that time every month our telephone bill is showing braodband charges rupees 310 to upto 1000 rupees. With repetitive complaints and escalations nothing is happening. We are just paying the bill just to keep our age old telephone connection. BSNL is just stealing our hard earned money.
                Details of connection -:
                Dipankar Paul
                E/41/F, Adarshanagar Kolkata-700056
                cutomer id[protected]

                regrads
                Dipanjan Paul
                I did not get details about internet uses and calls I made using my land line # 2725571. I have no information where to whome should I talk to get my billing problem solved. Bill are absert even after paying modem charges in my first bill It has reappeared in my current bill. I dont thik that the things at BSNL are fair.
                i have a similiar problem but with my brodband connection failure.I have bsnl brodband home 1350 unlimited plan, at 17th april, 2009 my connection terminated unexpectedly.I launched a complain that day at 12678, then at saturday, sunday, monday, today too.i also launched complain at my telephone exchange vrce, nagpur to mr chahande, nd to mr adhle...they even told yersterday that it will solved today.same i have told by the bsnl call centre agent at monday...at no 12678...they also told they will contact me personally if the problem will not solved.i have payed all my outstanding bills, but yet from 6 days i am suffering with this problem.Not only this...i have suffered by the speed problems of bsnl, error 678 etc before...what is this??now i am getting error 815...and the diagonistic page of modem is showing that ppp server connection is failed.Every time i call the vrce exchange...they tell that either problem will be solved by tomorrow or it will require time.But i know i will be charged for this days too.What kind of joke is that??I WANT SOME ACTION AGAINST THE EXCHANGE MEMBERS...I KNOW IT IS A SIMPLE PROBLEM AND CAN BE SOLVED BY A SHORT TIME...ONLY THEY ARE NOT PAYING ATTENTION!!
                The BSNL is govt org, there no one is responsible for any type of issues or the problems facing or reported by the customer.
                I am very much frusted becouse there is no way to deal with these Org.
                The best way is to remove and through the BSNL Broadband modem and go for new (Private Ser. Providers) they take the charges more but they value their customers.

                My Boradband connection is birds driven. If they don't play on the wire it connects, If they play it does not :-)

                Hope atlease one BSNL authority will read this bolg.

                Thanks
                i m using your broadband since 2 years..i had been satisfied with your survices, but since last 2 or 3 months i am not satisfied with your survices..My B.Band plane is home pane.I used B.Band rarely with poor survice and never dowloaded beyond 1gb, but I am paying since 2 or 3 months exeeding 1 gb..despite your services and being forced to pay...please kindly see to it.

                regrads
                Rupam

                BSNL, Nagpur — NOT PROVIDING BROADBAND LINE

                I had applied for land line and broad band connection in May 2008, deposited Rs 2498/- on 15 .05.2008. No action on my application is taken till date , I had gone to the area office but no response , then I stopped trying to get connection, I requset BSNL , Nagpur to refund my amount immediately.

                Receipt no - [protected] dt 15/05/2008, BSNL , NAGPUR TELECOM DISTRICT.NAGPUR.
                hi
                this is Mrinal Borkar from Nagpur city Nari exchange my telephone no is[protected] from last 4-5 years i am using BSNL broadband connection. whenever i am going to do work on Internet the net is not working properly. and i am facing this problem from last 2-3 months.
                Thanks
                Regards
                Mrinal Borkar
                I have a problem with my brodband connection failure daily and is very frequently right from the day it was installed. And my area comes under VRCE Exchange, Nagpur.I have met personally to the concerned Officers / Engineers/ Line-mans etc. personally as per their directions (Since they do not attained my phone calls on working days in working hours.).And about 45-60 days are passed, but BSNL did not solved the problem till date. There no one who is responsible for any type of issues or the problems facing or reported by the customer.Whenever I am going to do work on Internet the net is not working properly and I am facing the problems from the first day of installation.Similarly I have paid the outstanding bill charges (through duplicate bill) though I did not receive the original bill by post. Hope atlease one BSNL authority will read this bolg.
                Regards
                NITIN CHAHANDE
                Land line No.[protected]
                Exchange - VRCE
                i had applied for bsnl connection on 5th nov 2012 and got my order no. and telephone no. on 8th nov .but still after 20 days still they had not even come to connect the broadband line in my house.and after complaining they say we would solve the problem by tommorow everytime.I am fed up from there attitude.
                is there any better way to solve my problem.please suggest i am from nagpur(vayusena nagar).
                I have a problem with my brodband connection failure daily and is very frequently right from the day it was installed. And my area comes under VRCE Exchange, Nagpur.I have met personally to the concerned Officers / Engineers/ Line-mans etc. personally as per their directions (Since they do not attained my phone calls on working days in working hours.).And about 20-25 days are passed, but BSNL did not solved the problem till date. There no one who is responsible for any type of issues or the problems facing or reported by the customer.Whenever I am going to do work on Internet the net is not working properly and I am facing the problems from the first day of installation.Similarly I have paid bill properly time to time. Hope atlease one BSNL authority will read this blog.
                Regards
                NAMDEO TILAKRAM JAMAIWAR
                Land line No.[protected]
                Exchange - VRCE
                CUSTOMER ID-[protected] ACCOUNT NO.[protected]
                hey there is fraud people in bsnl katol road exchange name as sachin
                he told himself as bsnl agent. even the costmour care operator gave his number i[censored] want new connection
                be aware of that
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                  S.Lakshmana Pandian
                  from Chennai, Tamil Nadu
                  May 12, 2008
                  Resolved
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                  Resolved

                  I am living in 39/4, 3 rd Lane Naidu street, kottur chennai.600085
                  This place is one of the most populated area.also a lot of houses are growing upwards. Due to this increasing hight of building
                  BSNL mobile service tower coverage is not available.
                  Please rectify this problem. I am going to get one more BSNL mobile connection
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  BSNL Mobile — poor connectivity /covrage

                  Here near to Odhav telphone exchange have big tower of BSNL mobile service, we tired of BSNL's poor connectivity, n worst coverage under BSNL tower,

                  i want to tell BSNL ADMIN please do need full to us ..
                  MY BSNL SIM IS ALLWAYS BUSI MERA SA KOI NUMBER DAIL NAHI HOTA MATO FUS GAYI JAR BSNL LA KAR my call no. [protected]
                  I am staying at Talcher Vikrampur area Orissa, this area other network services like airtel, reliance, vodafone are avaialble except poor signal of BSNL mobile service, at this place near by 10-15 km distance BSNL tower are available. hence we are getting distubed/fluated signal from all towers. this is the situatiion, we cannot talk 5 min without interuptions.
                  please look into this condition and do somthing for better signal.
                  thanks
                  Dear Sir
                  I am Md Khadim from Orissa, Dist- Cuttack state you that in our area BSNL
                  network as too low that we are facing so many problems like call drop, one side
                  voice, connection error and so many. For that we can not use mobile.



                  Please take necessary action and we will be obiliged.
                  md khadim
                  At- Nahanga
                  Po-Sukleswar
                  Dist- Cuttack pin .754286
                  Orissa
                  Mob-[protected]
                  I fully agree. I live in area of Satellite, Ahmedabad. I am not getting connection at my home and at my office. Then what is the reason for me for using BSNL ? I have never seen such 3rd class coverage and still BSNL is giving ads on TV about its coverage strength. Ridiculous !
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                    S
                    sachin
                    from Mumbai, Maharashtra
                    May 9, 2008
                    Resolved
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                    Resolved

                    No one picks up the phone line at BSNL offices. i wanted to go for new connection but after reading these blogs, really afraid to go for it, I have around 20 numbers of BSNL offices to try with, but no one was picking so i thought that I will search some more numbers of BSNL office as i want to go for new connection. But really thankful that I came across this site and came to know about the unheard services our BSNL org provides to existing customers. Thanks to all o[censored] for posting awareness about the same. I dont know as if these poeple are still sleeping in BSNL office. Dont worry folks, one day no one will go for their connections i am sure.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    BSNL - Bangalore — New connection problems

                    Dear Sir,

                    my bsnl landline number 25433004 is out of order from past three days.
                    please do the need ful as soon as possible.
                    i have applied online for broadband 15 days back, still nobody responded. I called up BSNL office and asked if they have service in Sarjapura road bangalore. If anybody know about how to get internet on Sarjapura road, near bellandur, bangalore, please let me know, thanks in advance, Sandeep, [protected]
                    Just have look at the complaint which i made today...

                    ********************************************************************************...

                    Telephoe number :[protected]

                    Good evening senior officers..

                    Pls have look at my bill attached below. I am amused on seeing that I have spent 3 Hours and 57 Mins between 24th and 28th May 2008 for rectifying one error on my broadband connection. I am really sorry to mark this to the entire group. I did this because I am not sure who the right person to complaint and if I have marked you by mistake pls forward to the right Person.

                    Let me explain you my problem with BSNL broadband connection. I am annoyed by telling the same old story. But still I don’t want to leave it as it is.

                    I had a connectivity issue on 24th May 2008 around 01:00 PM. I called up the Toll free number and explained that I am not able to connect any of the internet websites. Customer care executive started diagnosing my internet connection (as usual - Checking IP address, pinging the IP address, Default Gateway, Internet options etc.). Later he asked me to change the complete Internet setting of the Modem and my computer. Even after that it didn't work. Out of the box he realized that there might be a server problem in the local exchange. He checked the same and said "There is a server problem in RT Nagar and Internet will work after 6 PM". Problem for me here is customer care executive didn't bother to check the server outage and started diagnosing my system. Finally he ended up with wrong configuration my system.

                    The same thing continued for the next four days. In the mean while CCEs (Customer care executives) have good reasons to end my call like "Sir, can I put you on hold and revert", "Sir, your voice is not clear".

                    Finally I lost hope on CCEs and tried reaching the Local JTO on her WLL phone. Always not reachable and the landline number for complaints in KBS[protected] nobody picked the call and even if someone picks the answer will be "Pls speak to JTO". Tired to speak with CCE and landline number of KBS and decided to visit my own Kavalbysandra exchange on 31st May 2008.

                    JTO was very polite and took my modem to the instrument checking center and said there can be a problem in the Modem. And asked me to come on Monday, 2nd June. Unfortunately I work in the same timing which BSNL works. So I was forced to wait till Saturday, 7th May. Another round of Modem check happened on that day and finally they sent my modem for replacement. They replaced the modem on the same day and handed over the replaced modem without my local number broadband configuration. What is the use of a modem with out configuration? Again back to square one. Waited for Saturday, 14th June and handed over the Modem to the executive in KBS exchange for modem configuration.

                    Tried calling KBS number[protected], it went ringing and nobody answered.

                    It’s been 21 days my broadband has not been working which resulted in

                    1. Waste of 4 hours in Toll free number
                    2. 3 Visit to KBS exchange and would have spent another 3 Hours.
                    3. Charged with the monthly rental for inactive connection.
                    4. Unnecessary Stress due to repeating the same story to CCE & KBS Officers.
                    5. Another 1 hour to write this mail.
                    6. My first complaint ticket from the toll free number has been closed without my knowledge

                    Even after over coming all the problems I would request you,

                    1. Rectify my broadband connection as soon as possible.
                    2. Waive off the rental charges for the period when it was inactive.

                    Just wanted to tell convey couple of things.

                    1. Put yourself in customer’s position and think.
                    2. How bad you will feel if you are sick and you are forced to tell you health problems to 20 doctors and finally none of the doctor came out with a solution to cure you. Today, I feel in this way as I have come across the problem

                    If you are not the concerned person related to this query pls forward the same to the respective officer. If you do this, you are stepping to help BSNL grow. Ending my long mail with lot of hope that my concern will reach the right person.
                    Hi.

                    I would like to keep you posted regarding my Landline Reception.
                    As I could hear lot of disturbances while on call. It is so noisy. Wherein I am not able to hear them properly nor they Getting me on the other side.
                    Please look into the issue ASAP.

                    My phone no is :26499350
                    I was looking for a new Broad band connection.
                    I tried Airtel since i was satisfied with their service...But no luck No free ports available in Electronic City...

                    i approached Tataindicom...they only provide Wilreless B.band...i paid 4496 (4 months advance)...they provided new connection...but i am not at all satisfied with their service (it takes time to connect initially...after long wait it connect...but very poor download...

                    i am tring to approach BSNL ([protected]) <----why did they put ad. on most of the places (Bus, posters, bills, hoarding, cinema stars...it is of no use)...No one is picking up the phone as i could see others also facing same problem...when BSNL will become like other private companies...i really shame of our Gov. Organitations...they should wake up after seeing these kind of feedback...

                    Can anyone suggest me non-Wireless Broad band service providers in E.city

                    Prabu
                    Dear Sir, Kindest Regards,
                    Despite Work Order No 62002714 Dt 23 May 08 for General Tarrif Plan from Ulsoor Exchange wit Consumer No 50277557 of Booking Centre-CSC-ULS for BB plan H0250, a demand note no 3280973 and Receipt No NLR-807029:I am wait listed as ULS/Non OYT Gen/77202 dt 23 May 08 against Application No App892870, NO RESPONSE AND USUAL REPLY TO CONTACT ONE NUMBER WHERE IF SOMEONE PICKS UP IONE IS LUCKY AND HE/SHE WILL GIVE ANOTHER NUMBER AND ONCE AGAIN IF LUCKY TO GET A RESPONSE YOU GET ANOTHER NUMBER TO BE COINTACTED.
                    Sir, why do we give Ads to make an organisation popular if we are not able to handle what we have?Should we think that the Ad Money being spent to have a land line connection as an identity for a house is a hoax?Even the complaints are not responded to which prompts one to complain again knowing it will be in vain, but still doing it with lots of patience.
                    Sitting in a field area I thought that Govt Org will take care but BSNL is yet to take note, if it ever thinks it fit to respond.
                    Kindest regards-Col Sunil Lav
                    To BSNL Authorities,
                    I am the unfortunate user of BSNL Land Line bearing No:28525382, which works only for 10 days in a month, my Line falls sick when it starts to rain I can hear coughs as soon as i lift my reciever, otherwise it sleeps and does not disturb other's around for the next 20 days of the month . I hope you would send me a doctor who can cure my Line of this disease.
                    Thank you
                    Hi,

                    I have applied for BROADBAND IN the YEAR 2007 DECEMBER . Till now i didnt get the connection .

                    Really i dont know what these guys do .

                    Hello BSNL Guys ... Try to do atleast some work in a YEAR .

                    This is August 2008 .
                    Hello All

                    Yes BSNL is not giving the service that it should be giving instead they have wasted lot money paying to Pretty Zinta for there BSNL advertisement instead if they work on the complaints and get it fixed it would be of great help to all including the BSNL people if not one day there won't be anything like BSNL.

                    BSNL Broadband — Waiting for new connection from may 2008

                    Hi,

                    I have registered online bsnl broadband connection and next day a person from Vasantha communication(P) Ltd came and collected the amount RS. 500. Bill no 954 dated 22-May-2008 !!!.

                    Still i didn't get the connection. Whenever i have called they said they will get back me in a day.

                    I am looking for the solution. I am not able to find any specific complaint link in bsnl. All links need landline number.

                    Muthu Kumar.s.H.
                    Dear Sir/Madam,
                    This is regerds to my broad ban connection to my residence(my phone number[protected] which the form was submited on 6th of october which is almost 28days where in, the concer person has brought the modem & kept it at my residence which is almost 5days & he says the line is still not connected.And there is no responce on either side.from the BSNL office & the person whoc has come & kept the modem at my residence where in i had contected on phone number[protected] where in a madam picked up the call & refused to disclose the name & said will inform the concern department.this reply i have been getting whene ever i call up to the above mentioned number .kindly look into my broad band connection & do the needful.

                    BSNL — landline phone outage

                    My land line phone[protected] is out from 19-12-08, I lodged a complaint on 29-12-08 for rectification of fault, which is registered at S.No. 546. Even after various reminders and visits to Exchange fault is still unattended, however fault doesn't appear too big.
                    Pls call me at [protected] or send me a mail if your problem is not solved yet.. I ll get you the best help at the earliest
                    Hello every one, I am suffering a great problem regarding my bsnl internet connection. My landline number is[protected] every time the connection goes off. There is no support from customer service I have to call attest 10 times in a day to check, some people tell me the problem is in modem or cable what is the problem? No one is responding in bsnl office Bangalore I have come from night shift and run like mad dog to bsnl office I am really frustrated with this connection and more over there is no feasibility of airtel in my area. This is my 1st month o[censored]sing this freaking connection. Can any one help me this please?

                    Shaik Sanaullah
                    [protected]
                    Dear Sir/Madam,
                    I am a proud user of bsnl internet connection, we at home are taking full advantage with the speed access. but i have to tell you a negative side of bsnl-dat is sir i have been requesting for a tariff plan change of the internet connection as am using the internet for a very short time.and the bill is being heavy for my pocket. sir i had come many times to ur office, but never got the right answer for my query. so i hope this mail of mine would make you aware of the problem and make you do the needfull.

                    my telephone number is[protected]



                    Nachappa
                    [protected]
                    Hello dear people,

                    Its really pain for me to write you people mail about my frustration associated with BSNL broadband connection.

                    I paid 500 Rs for land line connection plus braodband around 2 months ago(March 28, 2009), till now NO response. I contacted nearly 10 officers incuding assistant manager, local manager, clerk, line man and many more. Only one reply "It will come within a week, cable connection is under process" OR "Contact this person bla bla ".

                    I got really frustrated and visited BSNL excahnge twice, made naerly 80 calls. Visited Koramangala main office 3 times, no proper response.
                    On saturday (May 30th 2009) I went to BSNL local exchange once again, They told line man will come on Monday morning 10 am, i waited for him till 12(putting half day leave to my office). No one came, No one is receiving calls.

                    Such things are not only happening to me, many have such complaints.

                    Consumer no:51737038 and Work order no :45020861. (Bangalore Bellandur location).

                    One more shocking news !! I am getting calls from some Franchisee people telling they will provide BSNL broadband within a week. How can these guys do this ? Who is behind them ? Do govt directly involved in bribing and promoting it ?
                    All these incidents have made me to lose hope on Govt departments, I have started hating Govet services. I hope you people understand this.

                    Anyways, I will be going for Airtel broadband connection if you wont provide service in a week. Who cares for BSNL? All lazy irresonsible people.

                    BSNL Broadband — Applied for Connection on 14th June 2009 not yet received

                    Hi All,

                    I am Arun R Chaudhari my BSNL landLine Number is[protected].I applied for BSNL braod band coonection on 14th June 2009. Till date i havent recevied any connection. As i have been to BSNL office more than 15 times,but they are still telling me to wait ( Stating connection will be within a Week). Please we need your assistance.

                    My Complete Legal address is

                    Arun R Chaudhari
                    107/B, Navneet Apt,
                    Pandit Dindayal Nagar,
                    Navghar Vasai(W).
                    Dist Thane 401202
                    i have bsnl broadband connection but i have e71 mobile with wifi facility i unable connect connection. i called to cc but nobody known there so i'm dissatisfied for bsnl cc.
                    I have applied for BB plan change but don't know when it's gonna to change.

                    No body knows in CC.

                    Pathetic service!
                    Am also waiting for the BSNL broadband connection for the past 8 months after having paid the advance amount. The Acknowledgement no. is AN:52318972 dated 17th June 2010.
                    I have applied for BROADBAND IN the YEAR 2012. April Till now i didnt get the connection . my work order number is 89041350. name bikash kumar roy mobil [protected].
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                      I
                      Isukaplli Venu
                      from Delhi, Delhi
                      May 8, 2008
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                      My land BSNL is nor working from the last two days
                      My Number is 24124490
                      hello
                      i wanna duplicate bsnl landline bill.Because i didnpt receive bill from the last 2 months.
                      sir.
                      land line connection in my hone from 5 years iam reguler custmer of bsnl, but lots of time my connection not going on reguler.it always dead.phone no. 01593/234261
                      sir,
                      i dhananjai ram working in nhdc as an junior engineer, i have paid Rs 538/- dated 25.03.08 in narmada nagar post office which receipt no is 192, for the telliphone bill on mongth of feb.2008, which bill no is 39559835.that bill is reflected in bill of april 2008 as due, so i have show receipt no paid bill in nearest bsnl office(beedh, khandwa) and thus amount has been dedected from bill of april mongth and balance amount Rs 337/- paid.again we has found that telliphone bill on feb.2008 is showing as a due in bill of may, 2008.
                      so kindly make correction in your system so that i chould not inconvenience with bsnl sevices.
                      thanking you
                      dhananjai ram
                      tel.no.[protected]
                      narmada nagar
                      khandwa(M.P)
                      450119
                      i have paid the bill but my phone is disconnected from past 2 days what to do.
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                        I
                        ibpathak
                        from Jaipur, Rajasthan
                        May 8, 2008
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                        Resolved

                        sir
                        i am not able to know data usage of BSNL broadband because when i log on to www.data.bsnl.in it asks for user ID, & password, when i click it says check your user ID & pass word. and my bill 01/03/08 to 31/03/08 is 4008 Rs and i have take the 250 Rs/month plan it is very high.

                        i also want to see telephone and internet bills on line

                        Please guide and help me.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        bsnl data one/125 home plan — my download and upload speed is very high

                        Sir,
                        i have 125home plan of bsnl broad band is just 3weak ago. And i have use only 71hour and my speed of loading is 714MB.How it is possible?
                        u need to use internet explorer to browse dataone.in

                        login to http://10.240.89.199/weblogin

                        u can view ur ac details, usage, change password
                        Issue : I Raise issue regarding provide poor service from BSNL to me(Customer.)

                        Description : As i am very old customer of BSNL(Since 1999).
                        Last year we add the BSNL Broadband connection rate is 500 per month.
                        1) From starting like mdem installation to connecting BSNL Broadband, BSNL provides me poor service.This is aslo i agree.
                        2) First month at night only get good speed but after one month phone line is dead and till 2 months is not working and we are not able to use single minute Broadband connection and phone calls.
                        In that period we give bill (500 for Land line and 500 for broadband).That is very serious issue regarding BSNL service.
                        3) After 2 month it is started regularly but again...it in loop.
                        that is phone line is dead again 15-20 days wait for starting.
                        4) Same condition ragularly repeating till date.
                        But, BSNL not take one single step to overcome this type of problem.

                        I don't know this is consumer is usable or not.
                        If this is realy working then please call me on [protected] or mail me at [protected]@rediffmail.com

                        Thanks, Consumer site team...
                        Sir,

                        I am not able to know data usage of BSNL broadband because when i log on to www.data.bsnl.in it asks for user ID, & password, when i click it says check your user ID & pass word.

                        i also want to see telephone and internet bills on line

                        Please guide and help me.
                        Sir,

                        I am using BSNL Broadband since 1 year and had no complaints but after i have shifted from one place to other and had a new connection found that the bills dint match my estimated bills
                        I don't know why am i getting that huge amounts. so please consider my request and provide me any solutions on paying my bills
                        I am having DataOne connection (Rs.500/month plan) for the last two years. I only use it for browsing /online share trading/ financial transactions and never use it to download songs/movies. My total monthly download never crosses 500MB, hence, I always receive minimum billing. But last month I received bill of Rs.3500, showing total download of 6GB ( that too in the period when I was out of station), no one used internet in my absence.

                        I lodged complaint, till now i haven't received any favourable response.

                        Is there any method to prove that there was no download on my computer and incorrect billing. It's like BSNL can force any charge on customers and since its government firm, there is no heed to the complaints. There should be laws to protect consumers rights.
                        i am a customer of your bsnl services. i am unable to know my internet useage details.so could you please help me with the regarding problem








                        thanking you
                        sir i again request u to please consider my request



                        thanking you
                        sarath.
                        i want to know my broadband bill
                        i want to know my bill of data card i have still not received bill when i take connection.
                        kindly confirm me.my data card no. 2071403
                        I'm, having Rs.250/- plan, unable to see my account usage at www.dataone.in . Please help me.
                        Dear Sir,
                        I'm utilising BSNL broadband service for past 10months(Home 250). Now i have a repeated problem in net connectivity for last 50 days(25th july '08 onwards). I logged the complain in the proper way and I also visited concern SDO several times and told about my complain in verbal and also in writings but till date it is not corrected . Still this connectivity error ( ADSL not blinking or fixed ) is coming continously. Can you please rectify this issue at the earliest, as I am paying the rent for this in regular course without getting services.

                        Broad connection thru House phone connection (Ph no :[protected]
                        I am having broadband connection, Annualplan250, in spite of that i am getting extra Rs 250 bill added with my Telephone bill for last four months.I have emailed my complain but got no answer.
                        i applied for 299rs per month broadband plan which have 1 GB downloading/uploading + 1 month telephone bill(only incomming).
                        i have taken this connection when they were providing 15 days free trial.i got connection then after 2 days i am seeing the usage detail it shows chargable units up to 500mb, i have not used so much.
                        i will get charge as it showing, or i'm in free trail period offer. plz help...
                        i want to know my broadband bill through online
                        respected sir/mam

                        i m connected with broadband from[protected] it has not even completed 1 month and i hav recieved a bill of Rs 2500 on[protected]. i hav a bsnl landline connection since more than 10 years therefore we hav already paid the security is it applied again on broadband connection again?

                        On top of all i had applied for 750 Rs unlimited plan, according to which 24 hrs I was suppose to be downloading free of cost by paying 750/month but when i checked my usage it shows that night time is unlimited. therefore i could make out that the plan is wrongly changed by the staff of bsnl as such i had mentioned about the 750/- unlimited plan kindly solve my problem

                        one more thing was there in my knowledge that all those customers applying after 1st of september will get the benefitt of 2 months free internet and after completeing 2 months one has to start paying so kindly tell me that if it is so then this facility is on my connection too? as such my net is activated on 24th sep 2008 and if so then why do i hav to pay till 2 months kindly take out solution for my problem

                        we are a regular bsnl customer and hav a belief in bsnl. also we trust the staff members for solving their dear customer's problem

                        regards
                        rohit
                        sir,
                        Iam kishorekumar, i want my browsing usage and please tell me how much downloading is availble to me
                        sir i have taken the broadband connection from 3 months but i am not satisfying with my broadband connection the first month had gone very good but next months were very bad my broadband is unable to access his top speed it is very bad speed which i am using just now so please do some thing for broadband connection
                        HAM APNA USAGE BILL OPEN HE NAHI HO RAHA HA
                        I forget my user id and password
                        send me the password and user id for me, for above said e mail id

                        BSNL — Datone Broadband Connection not recieved after payment also

                        I am Paavani Naveen, I have applied for the Dataone Broadband BSNL connection and paid 2000 INR to the BSNL employee named B.Raj on 16 June 2008, but still we didn't get the connection. They have just given us the telephone set. And when we are making calls to the number provided they are not receiving it properly.
                        I need to know when can we receive the connection.
                        How can they be so irresponsible?
                        Thankyou.


                        The address he gave : HAL 3 stage
                        for the broad band bill
                        sir
                        i am not able to know data usage of BSNL broadband because when i log on to www.dataone.bsnl.in it asks for user and my bill 01/12/08 to 31/12/08 is 4947 Rs and i have take the 1000 Rs/month plan it is very high.

                        i also want to see telephone and internet bills on line

                        Please guide and help me.
                        i am a customer of your bsnl services. i am unable to know my internet useage details.so could you please help me with the regarding problem
                        Respected Sir,
                        This bill I recieved from the date 1/12/2008 till 31/12/2008 which is a Rs 250 and startup connection.
                        But the bill seems to be too high and bill has come upto the rate of Rs 4589. i am sure i have not used the internet so much. Kindly send me the usage details to my e-mail. and please solve my problem.

                        regards
                        k swaminathan
                        i am also suffering with the same problem whenever i log on to data.bsnl.in it asks for user id and password but when i type everything correctly it asks me to recheck it
                        sir plz help us
                        we have paid bill of broadband one time also at bill submitting time
                        now that bill has added again our this month bill
                        we met to customer srvice here in exchange but they suggested us to pay it again
                        this is not right to pay again plz help about it as well as fast may be.
                        i m using 750 UL plus plan. i m using the net 24 hrs.what will be the monthly bill
                        whenever i am entering the username and password in the required dialog box to know my broadband usges it was saying the that you have entered the invalid username ahd password.I din't check it out my usage hrs yet.pls helpme anyone else.
                        Dear Sir,
                        I am using BSNL Broadband Connection since last month.I want to change my Broadband band Connection Password.How I have to change my Password.Pls send me a mail about this with full explanation as soon as possible.
                        Thanking you sir,

                        With Regards,
                        K.Murugan.
                        ABE TUM SAB LOG CHUTIYA ho !!!...TUM SAB ko Broadband use karne ki AKAL nahi hai...MAI ek SAAL se use Kar rahoon...mera bill kabhi zaaadi nahi aaya...
                        I have taken BB connection @ Rs 750 monthly home plan 2 weeks back, (CaseMarkNo.C/BHL/CV/08-09/52770) however I am not able to change my pass word since then for not opening BSNL website. problem not yet resolved in spite of several complain. ( complain no L 1960)
                        S C Dutta
                        Sir i am using bsnl broad band 250+ start up plan . In that i got 1gb free download, we can check our download usage know but what mail id and password your department staff has given its not working . So i cant see my usage every month please help me to know my download capacity in any cross way.
                        Sir i am using bsnl broad band 250+ start up plan . In that i got 1gb free download, we can check our download usage know but what mail id and password your department staff has given its not working . So i cant see my usage every month please help me to know my download capacity in any cross way.
                        Sir i am using bsnl broad band 250+ start up plan . In that i got 1gb free download, we can check our download usage know but what mail id and password your department staff has given its not working . So i cant see my usage every month please help me to know my download capacity in any cross way.
                        WTF!!?? are u uys compaining about i got a bill of 47, 000 from "data one" have a limit on internet usage...man im screwed
                        sir,
                        my bb bill for the month of february, 2009. is 5455 rs. i have taken a plan of 500c.
                        this bill is too high, and i disagree with the bill.and there must be some error involved in it.

                        please pay attention to my bill.

                        thank you.
                        my plan is 250 per month hw much download do i get is it 1gb or 500mb pls do tell
                        contact ur city's Bsnl NIB office sir, u ll get a good response, i am using home 500 plan, i had a bill of Rs3700 and they reduced my bill to Rs870 by calculting actual usage ...don't go to the other Bsnl offices...
                        I agree with this website for the complaints.I also take a plan of Rs.250.Usually, I got the between 300 and 400.But not in march Rs.2304.

                        I urge all of you.Please help me.If anyone can solve my problem.
                        I received one telephone bill for broadband connection before two weeks. for the period upto 31.03.09.
                        I already paid this bill for the amount of Rs. 3258/-. That includes modem, one month rent for broadband,
                        & one year rent for telephone bill.

                        I received another new bill for broadnad saying bill upto 01.03.2009 to 31.03.09. for the amount Rs. 350.

                        Pl check in your record properly.

                        Thanking You,

                        Regards,

                        mahesh v. gosavi.

                        [protected],
                        Mob :-[protected]
                        sir i don't know how to see the usage of my broadband please help me
                        i am not able to know data usage of BSNL broadband because when i log on to www.data.bsnl.in it asks for user ID, & password, when i click it says check your user ID & pass word. and my bill 01/03/08 to 31/03/08 is 10000 Rs and i have take the 250 Rs/month plan it is very high.
                        sir, i have 250 plan .i received 1750 bill for this month. i forget my user id and password. plz help me for checking my a/c usage. plz send my userid and password
                        Sir,
                        I am not able to know data usage of BSNL broadband because when i log on to www.data.bsnl.in it asks for user ID, & password, when i click it says check your user ID & pass word.wht is mail user id ?. help me.
                        I m using a 500 Rs. Plan and got a bill for 3300. I do not use torrents or download anything.
                        This is too high. What should I do ?
                        i am also suffering with the same problem whenever i log on to data.bsnl.in it asks for user id and password but when i type everything correctly it asks me to recheck it.So i cant see my usage every month please help me to know my download capacity in any cross way.
                        Respected sir,

                        I having Broadband connection (Rs.750/ULHOME PLAN) for the last two months. Internet connection starting date[protected] in evening 6.00 pm .I receive my first bill on date 8-6-2009.
                        In bill my internet connection starting date[protected] to[protected].I have my own modem so I do not pay any charge for new modem.

                        But the bill seems to be too high and bill has come up to the rate of Rs 1215.Kindly send me the usage details to my e-mail and please solve my problem.

                        with regard
                        zala jaydipsinh N
                        same problem with me .if once phone is dead they always say due to staff shortage it will took some time.
                        thereno use of complainting at no 198 its just to file your complaint and nothing happens.
                        till 15 days have passed i am still unable to know my usage
                        sri, i hv get the broadband connection last week, and they give a portal id for seeing the usage.but when i go to the link www.data.bsnl. the site may not open and i tried n number of times... then how can i see my usage of the broadband.
                        sir, i am user of bsnl broadband since one year.my phone number is[protected]. sir our broadband connection link(internet) is broken again & again since last 2 months.so we are facing problem in browsing site & download data.due to link broken we cant able to download any data.please sir, help us & Solve our problem.
                        Sir,
                        How can i able oto know my broadband usage through net?
                        BSNL 's worst service in monitoring the usage, of the broadband ... am really fed up with this BSNL... service if this is alone good, BSNL would be fine...

                        dataone-broadband internet connection — high charges of bill

                        the bsnl monthly bill of the telephone no. 27862220 is very high.
                        I am incurring such disproprotionate bills for the past four months

                        my id no is [protected]
                        my account no is [protected]
                        kindly look into the bill details and clarify
                        Dear Sir,
                        I want to know how to find the broadband usage. I want to know my user ID and password.Kindly send it to my email.
                        the first bill after the new broad band connection is found to be very higher than our usage.we suspects that is it contains the connection charge or any other?please send the details that contains the usage of broad band and other charges if any . our plan is 250/- but the november month, s bill is found 537/-please send a reply
                        Hello Sir/ Madam,

                        This is regarding Billing Issue for the month Of Dec-2009. chargeable units (Excluding night usage) as 494.92 MB but the bill is generated for the usage of 7029 MB.
                        you can find details of the actual usage in attached document.

                        I had requested for plan change in December from unlimited 750 to 250 RsPlan from Dec 15. But the bill is generated as per the 250 Rs plan for the entire month of Dec 2009.
                        Also, I was not in Bangalore from Dec24 to Dec 29, but during this period it is showing as internet usage which i have not at all used.

                        I have given the written complaint regarding the above issues in BSNL office, Near Viresh Theatre, Magadi Road Bangalore and had called the customer care, Customer relations officer to get it resolved but i got a very poor response from them. I am very sorry to say that BSNL is really not caring it's customers.

                        Please do the needful. Hope the issue gets resolved ASAP
                        i want know my bsnl bb bill uptodate
                        I have received an inflated bill this month from bsnl. It was baseless and useless to receive such a bill. My broadband dataone of Rs 250/- I wish u pl check the bill and make the necessary changes otherwise I wish to publish in the newspaper.
                        sir
                        my bill is very high this month and i am unable to see my usage on dataone.so what can i do?
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                          shubham bansal
                          from Anand, Gujarat
                          May 8, 2008
                          Resolved
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                          Resolved

                          sir,
                          mera bsnl ka landline phone 30 din se kharab hai.
                          maine kafi bar exchange mein complaint bhi ki hai par koi solution nahi hota. plz. mera phone jald se jald thik karya jaye.
                          mera phone no.[protected] hai.

                          thanks
                          shubham bansal
                          tauru(mewat)
                          pin-122105
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          i have bsnllandline phone for many years my tel. no. is [protected] but i have surrender my telephone bsnl pehowa kurukshetra haryana in november 2007 but till date i have not recieved my refund order plz help
                          Respected Sir, it is not persistently working OK from 2 months. if today it is OK, tomarrow faulty.0n 1st time complaning in P.G.case finally closed on 04/06/2008.and again it is faulty on 09/05/2008.
                          Respected Sir,
                          My telephone no.[protected]
                          it is not persistently working OK from 2 months. if today it is OK, tomarrow faulty.0n 1st time complaning in P.G.case finally closed on 04/06/2008.and again it is faulty on 09/05/2008.
                          dear sir,
                          my bsnl landline no.[protected]
                          it is dead for 12/06/08
                          my BSNL phone is dead ove 02 months my BSNL landline no. is
                          [protected] Haryana mera phone precision moulds ke naam se hai
                          Dear sir,
                          my phone [protected] is not working from last 20 days
                          to til date. I request to please look after the matter. becouse it always in faulty condition near about ten days in amonth

                          thanks
                          my tele phone no[protected] is not working more than one month
                          Respected sir,

                          I am a BSNL customer last 10 years. Last one month, I have BSNL broadband 750 unlimited connection. But my internet connection not working, because my telephone wire is damage. Many times I went to BSNL office, but they not change my wire last one month. I will pay my bill without use internet connection, so I not agree with BSNL customer service. Please help me and change my telephone wire through BSNL office.

                          My address is given below:-
                          Roopkala Yadav w/o Late. Jagdish Chander Yadav
                          Maham Road, Nai Basti, H N 117 Gali N: 4
                          Bhiwani (Haryana)
                          127021
                          My BSNL Phone No[protected]
                          My Mobile no – [protected]
                          BSNL landline Haryana

                          Sir,

                          Hamara BSNL ka landline No.[protected] months se bhi jyda dino se sahi kam nahi kar raha hai.
                          Line main bahoot hi disterbence hai. Line par broad band ka connection bhi jo ki labhag 2 months se lagbhag kharb hi rahta hai. Bahoot bar complaint bhi ki hai par koi solution nahi hota. plz. mera phone jaldi se jaldi thiik karwane ki vyvastha ki jave.

                          for Dharmesh Textiles Limited


                          Bal Ravi Aggarwal
                          (EDP Manager)
                          BSNL Broadband not working from 2days

                          sir,
                          mera bsnl ka landline phone 2 din se kharab hai.
                          maine kafi bar exchange mein complaint bhi ki hai par koi solution nahi hota. plz. mera Broadband jald se jald thik karya jaye.
                          mera phone no.[protected] hai.

                          thanks
                          Hardeep Dhiman
                          saha ( Ambala )
                          BSNL LANDLINE NOT WORKING FROM 12 DAYS

                          Sir
                          mera bsnl ka landline phone 12 dino kharab hai
                          kabhi phone chal jata hai kabhi band ho jata hai
                          maine matheri shekhan telephone exchange me mobile se complaint
                          likhwai thi par koi solution hahi hua

                          maine 198 par complaint likhwai thi par wahan se bhi koi solution nahi hua

                          maine[protected] ko nodal officer[protected] number par bhi complaint kari thi par abhi koi
                          solution nahi hua
                          plz.mera landline number thik kra jaye
                          mera phone no.[protected]

                          ( 2 month pehle bhi mera phone kharab ho gaya tha khafi bar exchange main complaint karne ke
                          bad bhi koi nahi aya tha maine personaly thor par telephone thik karwaya tha)



                          thanks
                          Gurmail singh
                          Matheri shekhan
                          ambala
                          M.No. [protected]
                          My landline telephone number 247475 installed at M-16, Nikhil Niwas, Near Gayatri School, Bharat Nagar, Bhiwani is out of order/dead for the last 20 days. I have requested the authorities over telephone many time, but to no effect. Complaint No. is [protected].

                          M. D. Arora
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                            K
                            K Praveen
                            from Mumbai, Maharashtra
                            May 7, 2008
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                            My telephone number is[protected]. I recently got my telephone shifted. Though the broadband has been activated, I am getting user name and password: incorrect. On 192.168.1.1 page, under WAN it shows Authentication Failure. The password has been reset as per the call centre people but it is still not working.
                            My docket number is 0632 but no body has attended to the problem.

                            Thanks,
                            Praveen
                            I got Broad Bandconnection of 500 monthly plan with my Phone NO:[protected].I want to see my Data Usage.When I give the username and password provided by the BSNL in dataone.in login page it displays username/password invalid.what will do pl z provide solution to this problem
                            I got Broad Bandconnection of 250 monthly plan with my Phone NO:[protected].I want to see my Data Usage.When I give the username and password provided by the BSNL in dataone.in login page it displays username/password invalid.what will do pl z provide solution to this problem
                            I got broadband connection 4 days ago wnen i type in my user name and password it says invalid
                            it worked for the first day only is there a way to work it.
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                              S
                              s jayawanth kumar
                              from Chennai, Tamil Nadu
                              May 6, 2008
                              Resolved
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                              Resolved

                              telephone out of order

                              telephone no[protected] is dead since one month. several complaints were of no use....
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                              manuthomas
                              from Mumbai, Maharashtra
                              May 6, 2008
                              Resolved
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                              Resolved

                              I have a cellone post paid connection bearing no [protected].I have made several complaint regardign non receipt of my telophone bill every month but he BSNL authorities does not look into my complaint.I have asked for details call list along with my bill but they do not furnish me the detailed bill
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              BSNL PORT BLAIR — Non-receipt of Security deposit of Sumer Singh Telephone 242557 dated Apr 2006 of BSNL Port Blair .

                              Dear Sir /Madam

                              I have returned the instrument and the due amount to BSNL Port Blair.But I have not yet received my due amount of Rs.465.00 from the BSNL Port Blair.Even i have given the application for the new address for communication in future.

                              Kindly do th needful.

                              Regards
                              Sumer Singh Chauhan
                              Mumbai
                              Non-receipt of Security deposit of Sumer Singh Telephone 242557 dated Apr 2006 of BSNL Port Blair .

                              Dear Sir/Madam

                              I have honestly deposited the instument and the amount due to me before leaving Port Blair.

                              but i have not my money due to BSNL Port Blair yet.kindly do the needful

                              Sumer Singh
                              Mumbai

                              ev-do ac8700 — sir/madam

                              sir/madam, i want ask u about my evdo bill that how much mb used in recent days...
                              and tell me about the billing amount...of recent or past days...
                              thanks

                              piyush jain

                              bsnl portblair — non receipt of security deposit

                              sir my my mobile no is [protected].i was surrender my sim in bsnl office portblair in the month of march in 2008.after deducting my outstandings they sanctioned me 1400 change to me.but i have not yet received the money.so please kindly help me as early as posssible
                              thanking you
                              yours fathfully
                              bvkreddy
                              Dear Sir/Madam,
                              At present I am posted at PHC Baratang, North & Middle Andaman. I am using using EV-DO for internet connection. It is found that the singnel strength is very bad. when I use EV-DO for internet connection at hospital the singnel is not geeting due to that inertnet connection is not working. As I have to send many data to my concern office on time. I request you kindly see this matter.

                              Dr Satyawan Singh
                              Medical Officer(Ayurveda)
                              Sir/ madam
                              From My pre paid mobile having no. [protected] no outgoing is going from today 02.03.2010 afternoon. It shows error in connection. I request you to kindly look into the matter .

                              Thanking you


                              M.M.Hassan
                              Agriculture Officer
                              sir
                              recently i have purchased an EVDO model no AC8700 800M .from your rangat office .In rangat it was working nicely. after reaching i find its speed is slow. may be it is due to the congestion of network portblair.Its speed is below 144kbps. I want to increase its speed. In the website of bsnl bangalore i read that it can be upgraded to 2.6 MBPS with slight change in terriff. Please guide me about this .
                              Sir/ madam

                              Recently I have Land line Connection (Phone No.:[protected] in port blair but its not working properly I had had lot of difficulty in these. I had filed a complaint in many times but still I not get response. I hope after this mail I will get good response. So plz kindly find this problem soon.

                              Tanx & Reg's
                              D.Renganathan
                              ANDAMAN HOLIDAY DREAMS
                              17/30 J.N Road Haddo, Port Blair
                              ANDAMAN.
                              BUPPY HOUSE 1ST FLOOR, SHOP NO.5 GOAL GHAR PORT BLAIR -744103,

                              A&N ISLANDS

                              PH:[protected], [protected] FAX[protected]

                              E-mail: [protected]@gmail.com

                              …………………………...



                              Ref.No: BMA-01/10-11 Dt: 22 Dec 2010

                              Sub: Non receipt of telephone bill (231891)

                              Sir,

                              1.Would like to inform you that our telephone bill (Telephone No-231891) not received since three months.

                              2.Therefore your request say that please sent timely on below address.

                              Present Address

                              Bearing & Machinery Agency
                              Buppy House
                              1st Floor, Room No-5
                              Goalghar Port Blair-744103
                              A&N islands


                              Thanking you

                              Yours faithfully

                              (For Bearing & Machinery Agency
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                                V
                                vbgoyal
                                from Khairagarh, Uttar Pradesh
                                May 6, 2008
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                                Dear Sir,

                                With due regard I want to bring this to your kind notice that since the BSNL department of Jodhpur is causing lot of harassment to me and members of my family in matter of raising bills, recoveries, over billing, demanding money (bribe) to settle the claims, missbehavior on telephone etc.
                                The following are some of the examples :
                                1. I applied for telephone connection in my name Vipin Bihari Goyal, after installation I was informed that my telephone number is 2716634 about four months back and now today on dt. 3.5.2008 the department again informs me that my phone number is 2716095. In the past also such changes were made and huge claims were raised against me. There is some manipulation or trick by which the outstanding claims of one person are made the liabilities of other person. One such case of Paliwal STD Booth at Deonagar Road, Jodhpur was published in News Papers and I suppose that some similar type of trick is being played with me also. Kindly conduct a detail inquiry in this matter, so that action can be taken against them.
                                2. Since I am working as FA & CAO in Rajasthan State Government Department, I am frequently transferred from one department to another. On such occasions my resident telephone also needs to be shifted . Every time the authorities of BSNL delay the matter and cause lot of harassment. They remove the telephone of the old department the very day but do not install another telephone of new department where I have been posted for many months.
                                3. For example when I was posted in Rajasthan Aayurved University, Jodhpur the official telephone at my residence was 2711442 and during my posting in that department from July, 05 to July, 06 bills of very high amount were raised since government permits only 200 calls per month. I have to deposit that entire amount personally from my own pocket. When the authorities of BSNL were contacted they said that there is some technical default that we are trying to remove but no correction were made and I deposited amount worth 50, 000 to 60, 000.
                                4. One telephone in the name of my wife Smt. Pushpa Goyal was install at my residence 11/634 Chopasni Housing Board, Jodhpur and its number was 2701485 for quite a long time we were regularly making payment of the bills. Ultimately for the month of August, 2005 to Nov., 2005 BSNL raise the bills of Rs. 10516/-. We were so fad up that we requested the department to adjust security amount with interest against the above pending bill and can take balance amount from us. But the authorities of the department demanded bribe specially Senior AO Shri Paliwal was adamant that either I pay bribe to him or he will lodge an FIR in the police station. Since we wanted to discontinue the phone, which was our legal right, so we continue to request to adjust the outstanding amount. He even sent two persons to our house that threatened my family members and misbehaved with them. Ultimately Shri Paliwal made a complained to Police and we being law-abiding citizens deposited the amount on 30.4.2008.
                                5. We have also received a notice for outstanding recoveries for Rs. 1140/- for a telephone No. 2704873 in the name of Smt. Pushpa Goyal. This telephone was never install at our house.
                                6. I informed to General Manager BSNL Jodhpur Shri Anupam Sriwastava vide letter No. 2660 dt. 29.6.06 about some of the discrepancies in the capacity of Registrar, Rajasthan Aayurved University, Jodhpur but no attention was paid to it.


                                Kindly take action on all the above points of my complaint filling which I will have to a go in the shelter of law. Meanwhile I request that all the following connection of BSNL in my name and also in the name of my wife must immediately be disconnected and I am ready to pay any outstanding till today. If you continue after this day we will not be responsible to pay the outstanding bills.
                                (1) V.B. Goyal 2716095
                                (2) V.B. Goyal 2711933
                                (3) Pushpa Goyal 2700410
                                An early action in this matter will be highly appreciated.

                                Yours faithfully,

                                (V.B. Goyal ) (Pushpa Goyal)
                                11/634, Chopasni Housing Board,
                                JODHPUR (RAJASTHAN).
                                Are Sir,

                                Saala Director Technical Education Ka Mere Papa Mr Ravindra Sisodiya Ka Principle ka order Nahi Nikaal Raha hain.

                                Director ko maloom nahin hain ki mere papa uske SAATH KYA KAR SAKTE MAIN.

                                aKANSHA sISODIYA

                                kHANDWA

                                [protected]
                                [protected]
                                Dear sir,

                                I started using bsnl in the month of sept and i never got the bill. it was in the 500rs home plan after 2 months we got our bill for 1000rs. wen i went to pay the bill the person behind the counter asked me to pay 2894rs i went to the office regarding this and they said it was the previous users balance amount carried over to our bill. They appologised for their mistake.But wen i called the customer care and tried to explain to them, that i paid my bill and that it wasnt our mistake for them to disconnect our connection, i was shocked to hear wat they said"madam we cannot do anything u got to pay 2894rs" apart from that i had lot of problems with my modem wen itried to go online my modem lights go off and their had been no connection at all i did make a lot of complaints about that too but no response they took my modem and brought it back the very same day telling me it was all fine but i had the same problem i erquested them to change my modem but even they never cared all they kept tellin me was its good and its working and the mistake i made was to migrate my home plan to unlimited plan thinkin that i would get more response if iam using a superior plan, well it didnt work..I was asked to call few landline numbers and people(i do not want to mention who they are) and wen i did they made me go on hold for about 20mins and all i heard was their sons educational discussions...
                                I was so hurt and disconnected our bsnl in the month of nov after which i started receiving bills for 900rs and now i get a letter from the accounts department asking me to pay 6000rs.

                                I dotn think this is really the way for bsnl to earn its losses from customers.

                                Well i got the connection even after i knew bsnl was worse due to the ads but now i am so under tensed and nervous about these huge amounts that arise and the way the bsnl treat us..

                                What are the officers gona do about this??
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                                  ASHOK KUMAR MAHAJAN
                                  from Surat, Gujarat
                                  May 5, 2008
                                  Resolved
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                                  Resolved

                                  Roaming facility is getting affected in my mobile since last two months. I have prepaid BSNL service and two times I visited delhi in last 2 months and both time I was not able to call anybody from there. When I contacted at [protected], they replied that everything is OK. many times I made complaint but of no use. This time again I am visiting delhi and I am hoping that BSNL will take notice of this compalint.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  my mob no-[protected].range problem
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                                    S
                                    santosh
                                    from Coimbatore, Tamil Nadu
                                    May 5, 2008
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                                    Hello sir,

                                    There is no provision to Check the BSNL landline usage, All you have is 1679 Number which is again Charged, is there any Toll free numbers to check the Landline usage please let me know ??
                                    also if there is any way to know this pls ilet me know like thru internet, ??
                                    please tell me how to know my landline bill
                                    i have my tell bill for july-08, plz send imgate
                                    Sir,

                                    My BSNL Landline Phone No. is 2360035. It is under the exchange of Katemanivli, Kalyan East. Since one month my phone is not working. During this one month period, I have complained several times. They have attended once. However after restoring the connection, connection got DEAD within few minutes. Thereafter, I have given repeated reminders. Still the connection has not been restored. Everyday I call in the telephone exchange, Katemanivali and remind the same. However, the telephone connection has not been repaired.

                                    Anyway, BSNL is charging monthly rent irrespective of working the telephone connection. We are the loosers and suffering financial loss and get stress due this type of negligence from your side. Please let me know why it has not been rectified yet.

                                    Kindly look into the matter and do the needful at earliest.

                                    Thanking you,

                                    With regards,

                                    Poulose K. Chirayath
                                    there is no provision to check bill details on internet in this era of highly technological advancement
                                    bsnl should be ashamed of it...
                                    sir
                                    bsnl being the no 1 landline provider in ndia we people expect some smarter ways to analyse our bills.mean through online.
                                    i do agree
                                    Is there not a provision to know the consumption at the end of the month in landline phone usage
                                    bsnl try to cheat the customers
                                    I also would be very much interested in knowing my landline usage at any given point of time for the current month. If there is any provision kindly let me know.
                                    Pls provide me information as how to check the Landline usage details ? pls send me the reply to my mail id abushama.[protected]@gmail.com.
                                    No provision for checking landline usage from bsnl is surprising. When credit card companies are able to provide such service, the non provision by bsnl appears to be a deliberate and non-transparent.
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                                      S
                                      Srinivas Guttula
                                      May 2, 2008
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                                      Respected Sir,
                                      In April 2008, I had booked a broadband connection with Rs 500/- plan (limited usage). I got the connection April-15th. After one week the connection was deactivated. When I asked them, I was told that it is free trail plan so that it was de activated and they asked us to give an application for re activation. When we ready to give an application, they are telling that still there is time. We went more than 10 times to the BSNL office at Golkonda Cross Roads, Hyderabad, and there is no proper response from the staff.
                                      Our Phone no is[protected]

                                      I request you to investigate this matter and help me in this regard.
                                      It'll be highly appreciated if my request is fulfilled
                                      I HAVE NO GET THE REPORT O[censored]SES IN BSNL BROADBAND
                                      PLEACE URGENT SOLVE THIS PROBLEM .
                                      MO.: - [protected]
                                      (O) :[protected]
                                      DONT EVER TAKE BSNL CONNECTION even if they offer for free ( poor administration and customer care )
                                      i agree india's number one WORST CUSTOMER CARE is BSNL...
                                      Not only in north,
                                      iam from south(TN) facing same problem(No response from customer care)
                                      be indian buy indian + die like an indian
                                      Indian TATA's network is more worse also TATA as a private concern can do better
                                      even TATA cant do it how can the govt base do it
                                      lot of formalities, money crocs, politcal f...

                                      be sure DIE LIKE AN INDIAN ...
                                      THE BSNL SERVICE IS A WORST SERVICE IN INDIA. THERE IS A VERY MUCH PROBLEM REGARDING THE CUSTOMER CARE, I[censored] DIAL 1500 U ONLY WASTE UR TIME THERE IS NO CUSTOMER OFFICER TO ATTEND YOUR CALL U WILL ALWAYS HEAR A RECORDED THAT THERE IS CONJUCTION IN A ROUTE
                                      Hey BSNL government, , can u solve the indian problem or we have to call the forigner...!!???
                                      For the past 3 months I've been conctatntly repeating my complaints to BSNL Customer care regardig the poor Broad Band services.My Broad band was unlimite and was unde freedom 900 pack.Always I face the problem of Link failure in the Broad band Service.Often during busy Downloads and chatting times the Link will be off suddenly and I have to restatrt the computer to make it up again.

                                      Even Last week also i lodged a complain to BSNL Customer care (Complain NO:[protected]But till now the problem was not repaired.

                                      Having paid the last 3 bills promptly I was not treated with the best of BSNL service.
                                      I am frustated with BSNL Service and its team leaders.
                                      my wesite is not opening for the last 15 days . my complaint to varius officials did not yield any result. i am using Broadband supplied by BSNL
                                      your service is very fast & amezing . what are expirionce
                                      but i have not setesfited to your customer care services. if not attend my call to any time any were.
                                      so check this my complaint.

                                      Regards
                                      mukund verma
                                      BSNL BROADBAND & DATA CARDS

                                      Attn: To whomsoever it may concern

                                      Date: 25th Sep 2012

                                      I have applied for a broadband connection 8 months back and I haven’t received the connection or my payment of 600RS. A person from ‘BSNL BROADBAND & DATA CARDS’ came to my office and collected all my documents and informed me that I will receive a call from exchange and they will come and give the connection. I got a call from the exchange (Jalahalli) and they told me that the area which I am staying is under Peenya exchange. I went to the exchange and came to know that even Peenya is not covering the area where I am staying. I took a USB internet dongle for a temporary use, but now I have decided to use that permanently.

                                      It would be of great help if I can get my initial payment of 600 RS ASAP. I am totally frustrated with the service. I have registered for the connection through internet to save my time. I don’t want to lose my money. Kindly do the needful at the earliest.
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