[Resolved]  BSNL-Gujarat — telephone not working properly

We have submited our complaint sevral times through "198"( phone number)but it is unsolved since long.

MY PHONE LINE IS MIXED BY OTHER PHONE LINE,CAUSE INTERUPT IN TALK.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir
My phone No. is[protected]. It is all ready dead from 19/8/2009. I'm medical person so phone is necessary for me for any emergency for medical treatment. I am requesting please urgently repair my phone which is all ready dead.
I have submited my application for new land line connection at bsnl office of Makarpura/GIDC vadodara on 01.08.09. My application Reg.No.MKP/NONOVT/GEN/INOTH/11610 and UID No. GIVDR [protected] but till date neither any BSNL official visited for investigate matter nor any response received from BSNL official.
my cell phone number [protected].

it is life time prepaid servic since 2002.

presuntly BSNL convert in reguler card without giving any application and stop out going call.

castem care people donot responce me.
i have holding broadband connection on our telephone no.[protected]
Since last five days i daily lodge complaint on your automatic complaint regeister services for broadband related issues.
I surprised that all our complaints are getting removed from your system without attending and solving the problems.

Please look into and advise the concern to solve the problem permanently.
i had some problem with broadbent...i complained about it to the concerened authority...when the problem didnt solved...i called them again...and to the limit...they have made my phone dead, , , , ..please take serious consideration into matter ...
THANKS
my number is [protected]
phone is dead
Dear DATE 22/10/2009
BSNL OFFICER,

SUB: MY TELEPHONE IS NOT WORKING PROPERLY FROM THE PAST 2 YEARS .

RESPECRED SIR / MADAM,
I AM A CUSTOMER OF YIURS AND I AM USING THE BSNL TELEPHONE FROM THE PAST 15 YEARS BUT RIGHT NOW I AM NOT SESTIFIED FROM THE
SERVICE OF BSNL MY NO IS[protected]. ITS HAVING LOTS OF NOISE EVEN WHEN THE PH
IS COMING OR OUTGOING I AM TOTALLY UNSESTIFIED FROM THE SERVICE OF YOURS
I HAVE DID LOTS OF TEL COMPLAIN FROM THE AUTOMATICE CALL . BUT NO BUDY HAS
REPARE THE PH IF THIS WOULD BE THE LAST COMPLAIN OF MINE U DO ITS
THANKS

OTHER WISE I HAVE TO PUBLISH IN THE LOCAL NEWS PAPER THAT AFTER SO MANY
COMPLAINS BSNL OFFICER IS NOT DOING THIS WORK PROPERLY .SO ITS A REQUEST U
VISIT MY HOME AND SEE THE RESULT HOW U MAY HELP ME AND LOTS OF CUSTOMER
U HAVE ...



REGARDS,
SANJAY .V. BALDANIA
SON OF SHRI
VALLABH ARJUN BALDANIA, MOB [protected]
I have prepaid BSNL card. I had compaint to customercare for several time but no good response. More amount was deducted from my balance. Is there any email ID available for BSNL compaint.
--Vishnu
i m Patel
from Ganeshpura Campa (at: po :- Tintoi)Modasa, (s.k)

My Telephone no[protected] has been almost dead since September 2009. I have requested so many times and there after made complaints but no response at all till time. I am very much depressed from so much neglected services.

i was many time request tintoi telephone exchange they are not responce to our complain's,
tel ex person told me close the number. his name is mohanbhai (helper)
Dear sir
i inform you that my telephone no[protected] has been not working for the one month also inform you that this telephone is dead and i complaint to the bsnl office but no response their so please earlly action my complaint
hear we are complant lost of time for disturbans in our phone line but no body are response us and last they are answar us this problem are not solve hear problem in wire so your problem are not solve if bsnl employee are not suport to us for this problem who are responseble that please solve our large disturbans problem my phone number are[protected]
Dear sir,

I am Business person my mob gprs start request add from last 20 days, yet my gprs is not start and bsnl executive are not give proper answer.
Dear Sir,

Our phone no. is 2391262 and it's dead from 31/03/2010, we have made a complain (Complaint No.SPR06336) on that day and got an sms on 01/04/2010 from BSNL Portal saying that "Complaint No.SPR06336 against phone no. 2391262 is cleared on 1st Apr.'10" as we got connection for 20-30 mn. then the phone is again dead!
Now despite of making complaint again by phone and sms too we are not getting any response from them, even I have been calling so many times at Subhanpura office but no one is picking up the phoene. This is ridiculous!
Sir,

I am from mehsana and my telephone number is[protected] which is not working properly from last three months after doing several complaints we are not getting any type of solution from mehsana BSNL office and we will think of disconnection of our landline phone due to poor service and poor response of BSNL. This is my last try for my landline phone please do something.

Regards,

Amar Solanki
My telephone number[protected], railway coloney qtr no:-951 gandhidham DEAD frequently in last 15 to 20 days. Docket numbers, assigned by the automated complain registration service, gets cancelled without solving the telephone problem.
My landline number is[protected] . My phone line is not working since 30/06/2010 and I have repeteatdly given the complain. The lady sitting near the complain no. 2393333 is so careless and she has no sense how to talk to the customer and is givng me rubbissh answers. Today also I talked with her on 15.15 pm I have even told her that somebody is hospitilized at my house so I please request you to do the needful on urgent basis but I think she is such a careless lady and does not have any sense how to talk to the customers. According to her my phone line was started within 10 mins of the complain registration and when I told her that there is some mistake she told me that somebody had picked the receiver from my house and said that the line is OK . I told that nobody was present at my house when the compain was given. She rubbishly told me in gujarati that " me hawa ma vat kari" such were her wording and when I asked her name and superiors number she put off the phone.

I think action should me taken on such employees and also I request you to do the needful on urgent basis to start my phoneline
Dear Sir,

My telephone no. is[protected] and I have registered the complain on 30/06/2010 and send several remainders till date. But I feel sorry to say that the lady sitting near complain number[protected] does not have any sense how to talk to the customer.According to her I had compalined on 12.26pm on 30/06/2010 and line was done OK on 12.40 pm on the same day that is within 15 mins .I have never seen that bsnl have solve the complain within 15 mins.When I told her that the line is not working and some body is hospitalized at my house she told me that somebody from my house told her that that the line is OK but nobody was present at my house on the day when the complain was launched.On hearing this she told me in gujarati that " me hawa ma vat kari" such rubbish was her answer and today also I complained her at 15.15 pm and told that please do the needful since somebody is hospitalized at my house, still she talks rubbishly .

I think action should be taken on such employees and should be taught how to behave with the customer.I please request you to do the needful and solve my problem at the earliest.
please repair my phone 220042 for girls school dahod
my telephone no is[protected]
i have complain about 3 times in a week
but there is no rply from bsnl
do it urgently

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