[Resolved] BSNL Gujarat online bill payment over payment

[Resolved] BSNL Gujarat online bill payment over payment — Overpayment of Bill for Dec.2008

R Ranu Anil Krishali from Delhi, Delhi

I had made online billpayment to BSNL Gujarat cirle through their portal for the month of Dec.2008 for Rs.1778/- three times as the payment was not sucessful on two occasins. However my account has been debited Rs.1778/- for three times i.e Rs.5334/- though it should have been only Rs.1778/-. Now I have recieved new bill for the month of Jan 2009 where the excess amount paid i.e.Rs.3556/- is not credited. This payment was made by ICICI Bank through INDIAIDEAS.COM. On enquiry from the bank it was clarified that payemnt has been done Rs.5334/- to BSNL Gujarat Circle. Requested to take up the matter and reverse the excess payment made for Rs.3556/- to my a/c.or adjusted in Jan 2009 bill. Regards, Anil Krishali Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
7 Comments	Share
Submit Close

Related Bharat Sanchar Nigam [BSNL] reviews

View all 15954 Bharat Sanchar Nigam [BSNL] Reviews

Comments

dr. s.srinivasa rao

from Dhule, Maharashtra

The bsnl gujarat site, after completing the process of payment a message is displayed saying that the payment is unsuccessful .. we try again not once but thrice .. again the same message. These trials led to successful payments to bsnl - via credit cards - without our knowledge. infact if the payment is already successful, any repeated payment efforts should not be entertained at all. I have paid the amount not once but five times. The last one was the one where the message of successful payment was displayed .. that too with delayed charges. I would like bsnl gujarat to address the grievances by crediting the excess amount debited by my bank Union Bank Of India - vesu branch, surat to my account.

KAVALE VASANTRAO RAVAJI

from Mohali, Punjab

i want to pay the bill on line
how

JIGNESH INDORWALA

from Surat, Gujarat

i agree that above complaint is serious...and i have also that problem. i have made payment by icicibank netbanking rs.835 but there was massage by bsnl portal is "unsucessful payment".but debit rs.835 frm my a.c.

jaydeepbhatt

from Delhi, Delhi

MY TELEPHONE NO.[protected] IS NOT WORKING PROPERLY LAST 3 MONTH. MANY TIMES I WAS APPLICATION'S HARD COPY SEND TO JUNAGADH BSNL OFFICE BUT NOT ANY SOLUTION. MANY TIMES I WAS DIAL YOUR COMPLAIN TOLL FREE NO. 198 BUT I LISTEN THAT "AAPKI COMPLEAIN PAHELE SE DARJ KI GAYI HE." SO PLZ DO THE NEEDFUL AT YOUR END.

ashvinvyas

from Veraval, Gujarat

My broadband connection is working properly and stable Afterm some time i lost connection

dpkavar

from Satara, Maharashtra

AFTER NEW VERSION OF SOFTWARE IN BSNL GUJARAT, I CAN NOT MAKE PAYMENT OF MY LL PHONE, ON LINE
ANY NEW SYSTEM CREAT FOR THAT?
PL GUIDE ME
Mr kavar D P
[protected]
rajkot

Tahasinul Islam

from Mangalore, Karnataka

BSNL — adjustment of overpaid amount

Sir,
I have paid July 2010 & August 2010 bill but it has been again charged with sept. 2010 bill. I have appealed to adjust the over paid amount but in vein.
Please rescue me from harassment.
Mst Hasnara