Bharat Sanchar Nigam [BSNL] Complaints & Reviews

T.Gayatri
asst. professor, hyderabad

Sir,
i have received a message from bsnl ."Thank you for subscribing xplore Pack from Handygo at 14/07/2012 04:21 Pm for Rs.30 valid till 13/08/2012. to unsubcribesend unsubxp to 55678" . I don't like to subscribe this scheme. so i try to cancel this option. but it is failure to me . so i request to BSNL to cancel this Subscription and give return my amount Rs.30/- to my Cell no [protected].

I wish to draw kind attenetence of your in this matter please help me to solve the problem for which I will ever great full to you.

Thanking you.
Mrs. T.Gayatri,
HYDERABAD.
[protected]

DEAR SIR,
OUR VILLAGE - CHITADUNGRA
THANA - KUND
DISTT - REWARI

IS SITUATED ON HARYANA & RAJASTHAN BOARDER

AND IN OUR VILLAGE CHITADUNGRA BSNL NETWORK COVERED FROM RAJASTHAN ROAMING FROM
GIGLANA TOWER (MANDHAN,BEHROR,ALWAR,RAJASTHAN ) WHICH IS ONLY 500 MTRS FROM OUR VILLAGE HARYANA BOARDER.

Please select this tower for roaming free tower in range of 02 km

thanks
BSNL CUSTOMER

I have recharged my data card but it is not connecting to internet. when i click on connect option it is automatically disconected after 5-10 seconds.
i have registered a complaint but no resolution provided by customer care executive they are puting my call on hold for 15 min.

I am Mohan Durai From T.Nagar. I have top up Rs. 100 on[protected] around 10pm in BSNL Pyar Jodi plan through my ICICI mobile banking. My Mobile Number [protected]. But it is not credited and also not received any error message but my amount is debited not yet reversed in my account.

Please resolved the issues and reverse my amount Rs.100 into my account

Regards
Mohan Durai

sir,

we are using bsnl network for internet..few months back we got a call from bsnl about the indiagames and got it activated.we now request to get it deactivated.we have lodged a complaint in the bsnl office but there has been no response.so i kindly request you to get it deactivated as soon as possible as it the bill amount is increasing month by month.

karunakar bolisetty
ph:[protected]

dear sir or madam,

we inform you that i have a connection of your company which no. is[protected], account no. [protected]. in the reference noted subject we inform you that we inform your department many times by letter for that the invoice of above noted no. is not received by us from the connection date to till date. this kind of reason we paid panelties every time on paid invoice by your cash counter. so please regularised the invoice and send to us. otherwise we forced to disconnect this no.
second we requested to you that please convert this no. in plan "LO-KAR-LO-BAAT--RJ-CIRCLE-LL-MOBILE"

thanking you

in awaiting your positive reply

from sanjana bajaj

im bsnl pripad user2month ago. but my exlpower plan of 2 no. bsnl landline, bsnl pripad not chang call rate.im allredy sms sended 7-8 time and i call 4-5 time costomer care center. but no any respons me.costomer care tak me>>>aapki aawaj na aane k karan aapki call desconect ki jati hai! BSNL me call karne k liye DHANYVAAD.so sir/mam please help me...............
it's my humbel request!
plzzzz..activate my exlpower plan. my mobile no. is-[protected]

Dear Sir,
I have given a request for MNP from BSNL to Airtel on[protected],MNP request for my mobile number "[protected]" UPC “by448791” from BSNL to airtel but till date[protected] it has not been done. I was told from Airtel that this will take 7 days of time. I contacted many times with airtel customer care and they are saying BSNL is not allowing to port out.(NO REASON) . While I contacted with BSNL they are telling they don’t know anything about this BSNL cannot do anything. This seems to be just ridiculous. None of the Opertors i.e., BSNL and Airtel, are giving any positive replies. Kindly help me on this. You can contact me on [protected]/[protected]

Dear sir,

I would like to inform that my BSNL Land telephone [protected] is not working since last 10 days. I have raised the complaint in several times. but till now no action from Kunnamthanam Telephone Exchange, My mother is staying alone , Iam working abroad, I don't have any other option to communicate with my mother, kindly look in this matter and solve the issue at the earliest.


Regards,

Santhosh G.B
Muscat
Tel +[protected]

bsnl takes very very long (3 to 4 weeks ) to repair telephones . we removed internet because we could not use it due to either phone dead or line noisy but were paying the rent for the whole month.
When all rentals are deducted it is incorrect. All exchanges have housekeeping function computers which record the complete data and bsnl knows when the tele phone went dead and when was it repaired . it has data o[censored]sage of phone for billing purpose for every second in the billing system computer.
Bsnl being government owned should on its own reduce the rentals and not ask the consumer to lodge a claim or go to consumer court.
In fact i suggest rentals must be charged on daily basis because telephone is a twenty four hour service .
will the min of consumer affairs. tdsat or trai or such body teke up the matter so that customers are not cheated and bsnl revenue also grows by providing uninterrupted service.

Sir,

My wife has lost her cellphone containing a BSNL Cellone Postpaid number on her way to home from my sons school today (13/07/2012) afternoon.On her behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
The no is +91-[protected].

Regards,
Debrup Bhattacharyya
Kolkata

RESPECTED SIR,
MY MOBILE NUMBER : +91-[protected] IS PORTED TO BSNL MOBILE NOW, AND NOW SOMETIMES NOT GET ANY INCOMING, AND CANNOT MAKE OUTGOING CALL. WHEN I MAKE CALL ITS REPLY IS "CONNECTION ERROR, NETWORK BUZY, DISCONNECTING, etc...". WHAT IS THE USE OF THIS NETWORK PROVIDER?. WHAT ARE THEY DOING?.

To,
The head,
BSNL, vadodara,

Sir,
I Romesh A. Shah is using your landline services No. 2359816 at jetalpur road, Inspite of many complaints, no body is taking into consideration our complaint, So I request to take the action into the matter immediately and hope you will work on this matter urgently....

Game on Demand (GOD) service is provided through BSNL broad band as free when it started in 2010. Later in 2011 it has been converted into paid service and they told it will be charged only if we register again. After few months, 2011 onwards BSNL is charging Rs 200/- per month. We are not used the GOD service at any time and now also. I have send letter to BSNL billing unit requesting to discontinue the billing for Game on Demand but no response is received from them till date and they are collecting the amount now also. Charge for Game on Demand is attached with regular BSNL bill which is not correct. But BSNL is claiming Game on Demand is not their service and they have any authority to stop the billing. In this case, BSNL is cheating the consumers, if they don’t have any control over the GOD service, it is wrong on their part to collect the amount along with the telephone bill. I am paying Rs 200/- per month for more than one year.
Kindly instruct BSNL to remove the GOD service to me at the earliest and if they don’t have any relation or control with this service, charge for GOD should not be included in the BSNL land line broadband bill.
Details of the consumer.
Name : M. T. Jose
Address : 7 Kalyani
Department Atomic Energy Township
Anupuram P O, 603127
Kanchipuram Dt
BSNL land line no.[protected] under Kalpakkam Telephone exchange

download speed is too slow...its speed is between 10 to 30 kbps .. before download speed was 50 to 80 kbps.... so please solve this problem.

Dear Sir/Madam,

I have recently bought a wireless modem from BSNL week ago.
the printed MRP on the box was Rs1600.00 and in the bill they have charged me Rs 1800.00.
I went to the BSNL office for clarification over excess charges been charged and claimed for refund, but the officials refused to do so and said these are BSNL own charges and do not bother MRP mentioned on the box.
I would like to lodge a complaint, as price charged cannot be above Maximum Retail Price.
Request you to kindly take action against them for such mispricing.

I live in Indraprastha appartments Ratanlal nagar kanpur,near cti chauraha in front of the entrance gate of my appartment there is a building and on its roof are installed three giant mobile towers releasing unresistable radiations harmfull for the residents as this is a area of high intensity population.
Taking into consideration the cons of the radiations emitted i would first like to address this serious issue just because of some rent being offered to the owner of that building all the people are suffering.
I would request to take immediate action from the date of request as undoubtably these radiations are harmfull, so kindly take immediate action for their removal...





Thanks and regards

dear sir,
i am dipak sakhala from dawachwadi(tal-niphad, dist-nasik) i have a landline connection(& caller ID phone) but the caller id is not activated. my no is [protected] & [protected]. my email id is [protected]@gmail.com.
my request to you is that you please try to activate my caller id

Sir,
My telephone No[protected] has been dead since last 20 days. Inspite of repeated request made by the undersigned, no fruitful action come out.

I have personally requested to exchange staff as well as staff at Jajpur telecom office to rectify the fault as the telephone line provided with Broad Band facility.

Still the line is dead. Request necessary action may please be initiated.

Chittaranjan Samal

I have surrendered my bsnl landline[protected] stating that i am disconnecting due to my personal reasons vide letter dated 21.06.2012 at Balaji Nagar Extension. I was informed by the AE that my landline will be disconnected on the same day. To my dismay i have received a bill for Rs.680/- for this month I have not used my landline beyond 5 to 6 calls(local calls). my landline connection is yet to be disconnected.I want to lodge serious complaint against BSNL. Please take up with bsnl. My address is g2, pushpa enclave, 65, school road, kolathur, chennai-99. my mobile no is.[protected]

With Regards,

R.Shakeela