[Resolved]  BSNL — LANDLINE and Broadband Not working

bsnl landline connection — LANDLINE CONNECTION NOT AVAILABLE

Dear Sir,

I, gloria Sahoo Mazumdar on behalf of my husband(Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since Last May 2008 we are not recieving either the telephone connection nor the internet properly. We contacted the customer care they say some wire-man will be comming but they never come. And As of date When we call the customer care they always give us the docket no and a contact no. to contact on some tel.No which never works.. We have been regularly paying the bill through HDFC online Payment option. Till Date We are paying the Telephone bill with no service . Can you please help us to resolve this issue and fix our telephone connextion and internet connection which has been a problem since more than a year Now.

Once in the Month of march i made a complaint the customer care person followed for few days and told some person will come and rectify the problem but nobody came and when I tried to reach her through the called number, it used to ring but nobody used to pick up the call at all.

We are making the Payments for the Bill For which we are not getting the service at all. Is this right.. Please help us to resolve this issue as we don't wan't to disconnect the line.

Below is the particulars of Our no.

BSNL Land Line No. 28531639
Customer Name: dipayan Mazumdar

I will be very grateful to you if you provide your co-operation with us.. You can also contact us 24hrs @[protected]. I will be very obliged if you give me the correct number to contact you to resolve this issue or give me proper direction what am I supposed to do to resolve this issue because several times i tried to lodge a complaint through the bsnl website but each time after entering the complete complaint it says -There was a problem sending this mail .

I you provide your help and lodge a complaint against the BSNL Service I will be very obliged to you.

Thanks & regards
Gloria Sahoo M.

dear sir,
i inform you that i have requirement of new landline conncetion with broadband so that i am applying to bsnl new landlind with bradband connection at the month of july but company has not response because he told me lineman and S.D.E., D.E. AND PGM SURAT are noroom of cable into our GODADARA area so that pl. sir urgently actio this matter because more requirment of our area of broadband and internate conction

LANDLINE and Broad Band Not working
LANDLINE BROAD BAND CONNECTION NOT AVAILABLE
Dear Sir,

I, gloria Sahoo Mazumdar on behalf of my husband(Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since DEC 2011 we are not recieving either the telephone connection nor the internet properly.

We loged the complaint several time.Each time I only recieved the Complaint No but of no use.. One Day luckily it happend and i got to speak to somebody saying already the complaint is lodged and gave me a number to call . I called the number nobody ever picks up that number it only keeps on ringing.


And As of date When we call the customer care they always give us the docket no and a contact no. to contact on some tel.No which never works.. We have been regularly paying the bill through HDFC online Payment option. Till Date We are paying the Telephone bill with no service . Can you please help us to resolve this issue and fix our telephone connextion and internet connection which has been a problem since more than a year Now.


We are making the Payments for the Bill For which we are not getting the service at all. Is this right.. Please help us to resolve this issue as we don't wan't to disconnect the line.

Below is the particulars of Our no.

BSNL Land Line No. 28531639
Customer Name: dipayan Mazumdar

I will be very grateful to you if you provide your co-operation with us.. You can also contact us 24hrs @[protected]. I will be very obliged if you give me the correct number to contact you to resolve this issue or give me proper direction what am I supposed to do to resolve this issue because several times i tried to lodge a complaint through the bsnl website but each time after entering the complete complaint it says -There was a problem sending this mail .

I you provide your help and lodge a complaint against the BSNL Service I will be very obliged to you.

Also this is the third time I am facing where it becomes very difficult to contact any bsnl people.. I really facing problem with no internet and telephone connection .


Thanks & regards
Gloria Sahoo M.

My telephone no. With std code is[protected].it belongs to ranchi jharkhand.i have registered complaint on no. 198 on 21st march.since then it has not been fixed.for past 3 weeks i also spoke with customer care and he assured me my phone would be fixed in 24 hrs, i have done this twice.i have also registered my complaint at exchange where a few employees even said if you have so much problem then disconnect it.as can you see they were very rude.i also tried calling public grievance officer ranchi but no answer.also i tried calling Sde ashok nagar on the number Given on bsnl website but it says please check your number.now this is my last hope.please do something.