[Resolved]  BSNL — landline and broadband

My bsnl landline No.[protected] is out of order and I am also user of your (Broad Band Service) for the last one month. I am trying to contact my Telephone Exchang Jalandhar at No.[protected], but nobody is picking up the receiver just to talk about if some one pick up the phone they hardly listen to us. I have also tried other nos at bsnl Jalandhar but to no avail. Perhaps the authorities are busy ? I thought I made a great mistake to choose BSNL for landline and broadband service. You people works only for spent time not to providing the service to their valuable customer. Thats why people prefers others agencies, coz they listen to their customers and satisfy them.If you can not rectified the faults then I have to go for disconnect the lines and this will be very shameful for company like yours. Will my complaint be listened ? I will apperciates if things are done in right way and right in time.

O.P.Rana
[protected]

dear sir,i am a consumer of bsnl My land line no [protected] is working from last four years but there is some problem came from last six months. my connection was some time going in dead pssition and some time going in active. after regulerly complating at 1500 or 198 there no good solution. after solv a comlaint i have book another complaint in few minuts latter. when i walked to area office of Bsnl At Patel Marg Mansarovar Jaipur the officer said that your wait for three months otherwise disconect the service and took your money back. what we sapoged from your compney, that we changes service provider regulerly.pls do it clear. Ashish Jain

bsnl land phone with broadband connection not working (dead) since 22nd April 2012. No response from the authorities. approached higher authorities upto Divisional Engineer Cherthala division several times. STILL NO response. Rent for land phone and broadband are paid in advance. There is nobody responsible for our (customers) grievances and and our money has no value. We are wasting our money, time and energy wandering in front of bsnl customer care centres and the authorities who have no interest in solving our problems.