[Resolved]  BSNL Landline — charges towards unwanted sms

My cell no: is [protected]. I am getting every day one gita verses for which I am charged monthly subscription of Rs 30/-. The gita verses vanishes from the screen immediately after reading. Every month I get one messeage for unsubscribing and if send sms to the number givien I get a message stating invaid request. Even this messeage vanishes from the screen immediately after reading. BSNL officials also tried but failed to unsubscribe. The message keeps coming even if there is no balance but the amount is deducted the moment is you recharge. I am trying best to unsubcrible this offer but I am unable to do so. In this regard I have contacted customer suport cell as well as BSNL authorities several time and even then I am not able unaubcrible this offer. I think the software programme is made in such a way to deceive the public at large. I still do not know who is the beneficiary. Like me many other persons are likely to duped and perhaps nobody has taken up the issue seriously perhaphs due to paucity of time
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Aug 14, 2020
Complaint marked as Resolved 
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BSNL — SMS CHARGES

Dear Sir,
Iam a Pre paid customer of BSNL.
[protected].

For some of local SMS aslo Rs 5/- is debited .
It is horrible.

No way to complain.

The Call centre takes the compliant only but does not solve.

BSNL — Unwanted messages and charges

I have not opted the service from wap.handygo.com but repeatedly sending messages and charging.so please stop the messages from wap.handygo.com and stop the charging on my mobile [protected] and take the necessary action on wap.handygo.com...
..
PLEASE STOP IT...I[censored] won't stop it.. i have to go to consumer court
i too have a similiar complaint
hmm

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