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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

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Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 711

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R
Ravindra J Trivedi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LAND LINE NOT WORKING

Sir,

My BSNL Telephone[protected] has not been working since 1st May 2009 and in spit of my several oral and written complains I have not getting any response from local BSNL Officials. They are regular only in sending BSNL Telephone bills.There attitude and behavior is also rude during complains.


R J Trivedi
Mahuva(Dist Bhavnagar)
Gujarat State...
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tushar s darves
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done

I had done prepaid recharge of bsnl top up for rs 56 two times but till no recharge done
my referance nos. 1 Payment details for Payment Id [protected]
2 Payment details for Payment Id [protected]


1)
: PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051

Customer Reference :[protected]...
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V
v.mahesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim error

my sim card was not working last 4 days, my sim when inserted in my phone i got message in my phone that is `SIM CRASHED` & sim error please tell the proble of my sim that no one idetifi please tell me as soon as possible i have the importence in my sim card please. thanking you...
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C
Charlouis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No BSNL connection for 10 years

In my street (2nd street, Rajagopalapuram, moulivakkam, Chennai-116), BSNL land line post is within 15metres reachable place. Yet I didn't get a land line connection to my house, though 1st street and 3rd street have Land line. The reason given to me is there is a scarcity of cables to deploy connection. So the "Moulivakkam BSNL telephone Exchange" and "Porur BSNL Telephone exchange" provided me a WLL phone- no: 25018067...
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dharmender sharma
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frequently non availability of connectivity

I am using broadband / internet connection provided by bsnl sonepat. Since last fifteen days connectivity is frequently non avialble. Light at inet points frequently goes off and at those moments connectivity is non avilable and we are deprived of braodband service / connectivity frequently.

To solve this problem i am regularly contacting at phone number
1957, 2211999 & 2256300. But from these telephone number...
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P
paddu123
from Delhi, Delhi
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Delay in telephone line shifting

I had submitted my application for BSNL telephone line in the same RAM NAGAR ( Chennai North )telephone Exchange. Telephone NO :[protected] with Broadband connection.

Till today they have not connected & the reason the tell is non avialablity of Cable.

Can the concerned do the needful....
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D
Deepak Kumar
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill Enqerqry

Sir, mani ek bordband connection 01/05/2009 ko liya tha. lakin vh 23/05/2009 ko start ho paya.
mere pass bsnl ne montly bill send kar diya app hi batao ki kaya main yah bill payment karu ya nahi....
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T
tarang
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received Bill of 12 months Together due to their Technical issue

I have been using BSNL Broadband for more thn a year...
for all those 12 months i was charged the basic charges i.e 250/- ...
in the basic plan i am given 1GB of free download and after that 0.90 paise per MB.

as i was receiving jst 250/- bill every month i visited local BSNL office to find out if thr was any billing fault but at that point i was told that the bills received my me are correct... so continued using...
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A
arun kumar saxena
from Chandigarh, Chandigarh
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gprs not working even after charging with unlimited gprs voucher

i had recharged my bsnl sim with gprs unlimited usage recharge on 9th july 09 that is valid for one month
it worked properly for 15 days but since 21st july it is not working i have complaint this at customer care centre and on 22nd of june i have been to local telephone exchange in mathura city (u.p) still it is not working please sort this out to me.please email me 2 sort this out at [protected]@gmail.com...
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M
m gangaraj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very very slow speed

i brought an evdo 3 months ago and reguraly complaing about the speed not going above 45-125 kbps in cubbonpet area which is the one of the highest buissnes place in bangalore and the officers are not even bothered about the complaints wether it is oral or handwritten my evdo no is 20197472 .kindly do something about it .i brought the same because bsnl was publishing they had gone 3d and to my surprise they are pulling a fast one on the public....
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Ramesh Kumar Ray
from Port Blair, Andaman and Nicobar Islands
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BTS Goes Down

I Live in Ranchi Jharkhand. Usually in my mobile it shows Sandhya Cinema from where we get the signal for our BSNL Mobile. But Sorry to say This BTS goes down very frequently and do not comes in service sometimes after 3-4 days resulting no network coverage in my apartment. When this BTS is up and running then there is absolutely no call drop and voice cracking....
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P
pankaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline phone connection

Dead Telephone
My telephone number[protected]choraut-sitamarhi bihar india-843319) is lying dead for about 6 months but bsnl, bihar circle is not taking any action to rectify the problem. Actually we paid all bills on time till the phone was working.since the installation time of my phone most of the time it is dead.i don't know what is the problem Now we should be given top priority to correct the disconnection.whenever we...
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VENARAM CHOUDHARY
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

08022205026 Shifting (Bangalore)

I have given a letter for shifting my landline from anchepet to aaikpet Bangalore on 8 may 2009
My No. is[protected] Order has been passed on 14 may 2009 Order No.11065603.
I am repeated following with BSNL office for my landline shifting but find no soloution
Reply from BSNL that they dont have cabel & will take 1-2months more
This conection is from more than 10 years hence cannot even change no.
Kindly...
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PRIYESH
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

use of scientific calculator

IN BSNL JTO examination they are not allowed to use scientific calculator... but most of the centre the are allowed to use it... kinly give your feedback about this problem ...
regards
priyesh
[protected]...
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M
M VIVEKANANDAN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges towards unwanted sms

My cell no: is [protected]. I am getting every day one gita verses for which I am charged monthly subscription of Rs 30/-. The gita verses vanishes from the screen immediately after reading. Every month I get one messeage for unsubscribing and if send sms to the number givien I get a message stating invaid request. Even this messeage vanishes from the screen immediately after reading. BSNL officials also tried but failed to unsubscribe. The...
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C
chowrasia
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone Line is DEAD

My tel line is not working since 20/6/09 Afternoon.
Kindly register my complaint and help to get it repaired

My tel no is 2545975...
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B Ravi Prakash
from Bengaluru, Karnataka
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Non Refund of Deposit

I was using an EVDO( With No[protected] from this company. Due to unsatisfactory signal I have returned it after mandatory use of 3 months. The Instrument is returned to them in the month of May 09.

More than a Year Passed and they are still to refund Deposit money to me....
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D
Deepak Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Not Working

Sir,
I have a BSNL Landline Phone
Phone no.[protected]
Thelephone Exchange - Hapur
Thelephone Owner - Amrik Singh S/o Sh. Dalpat Singh
Vill. - Peer Nagar Soodna
Post - Hapur
Dist. - Ghaziabad (245101)

I am coplaint this no. at 12/06/2009 & my complaint no. is 510 but no action on this complaint till now,...
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debasish paul
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network, billing problem, lacking other facilities

(1) BSNL is not able to prove network for more than 10-15 days every month.
(2) Regarding other facilities like internet through landline i.e. dial up networking and GPRS system is not provided till date.
(3) There is no riversal system in the PCO.
(4) Mobile recharge coupon is not available.
(5) No technical staff is working in the station for repairing basic problems.
(6) Even for receiving the landline...
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S
sudhansu chakraborty
from Delhi, Delhi
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SHIFTING NOT YET DONE BY KHAIKALI EXCHANGE

MY TELEPHONE HAS BEEN SHIFTING FROM SALT LAKE VIDE NO.SLM/OP/Y1/NOR/09-10/0387
DATED.20/05/2009OF TEL.NO.2321 5165.
FROM
B/5/1-FALGUNI ABASAN, SALT LAKE, KOLKATA-700097.
TO
NETAJI PALLY, NARAYANPUR BATTALA.P.O.-R/GOPALPUR.KOLKATA-700136.
PL TAKE N/A.
SUDHANSU CHAKRABORTY....
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