Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 709

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
chinmaykar
from Pune, Maharashtra
Report
Copy

E-mails bouncing back

Mail System Error - Returned Mail
Since[protected] it is observed that certain e-mails have been bounced back by Post Maste / BSNL stating "The user(s) account is temporarily over quota"with an advice "Please replyto<[protected]@bsnl.co.in>
if you feel this message to be in error".

But whenever the said post master is contacted even through different internets by e-mails for clarifications,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Motaparthi Venkata Subba Rao
from Tekkali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application for a new connection

Sir,
I live in our own house. The ownership technically is in the name of my daughter-in.-law who is abroad
at present and likely to be away for some more months. We have costructed anothere floor and want a separate Service Connection to that floor. When I tried to apply for the new connection, I was told that the application must be signed by the OWNER herself and I, her father-in-law and occupant of the house for the past...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shah Nirav
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Usage Meter So Fast

I Receive A BSNL Broadband Connection Before Month I Never Used it though The Used Meter Show 250 mb And Next Day 600 MB Of 1 GB SO, its Usage Counting Metre is So Fast And Speed is So Slow. And They Not Accept Cancellation Request. SO BE CAREFULL>>>>>...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
harmanpreet singh mann
from Tirur, Kerala
Report
Copy

internet light always blinks

for the past 10 days i was going through a very serious prblm.As u know their were 5 lights in the bsnl modem, out of which the INTERNET light of my modem always blink at a very fast pace(even when the systm was idle) .
as i use HOME 500 C+, it cost me above the limit .
is sumbdy hacking my line or wht ?
plz reply soon....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Munshi Sahabuddin
from Pune, Maharashtra
Report
Copy

Delay and worst customer service

I have applied for a connection on 18-April-2009. The telephone got installed on 25-June and it was told that the connection will be activated within 3 days. I have repeatedly called the office and things are not solved yet. Today when I called I got a response like "You should be at home from 10:00-17:00". Now my question is now a days is it possible for a telephone connection you will seat idle at home for the whole day. We are...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
R
RAJEEV MISHRA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor speed

Dear Sir,

Sub: Very Poor performance of EV-DO data card
Ref.: EV-DO card no 2004206 ESN no 0B243EFD
Sr.No.[protected]


With reference to the above I would like to put this matter in your kind consideration that I have purchased this EV-DO card vide receipt no 2264 dt[protected] from BSNL, Ashok Marg, Jaipur; in the name of Rajeev Mishra 74, Awadhpuri-I Mahesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
sunil kumar shrivastava
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RGT tune

sir,
I am having mobile holding no [protected] against BSNL post paid scheme. Today i received message of thanks from bsnl informing that i have downloaded bsnl tune and that Rs12 shall be charged in my account. There was another message of thanks that i will be charged Rs25 as monthly subsciption. Both the messages was send by bsnl no +56700. Immediately i reverted against both the messages, and informed the messaging sent nos that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
V-TECH WORKS PVT. LTD.
from Darwha, Maharashtra
Report
Copy

Unable to use Broadband Service Since last one & half month

We are having the Broadband Service on our office no.[protected] From BSNL, but unable to access the internet since 08.05.2009. We have registered our complaint several times to the local office of BSNL India ( Bagbazar Telephone Exchange - Kolkata ). Complaint Docket Nos. & Dates are Given Bellow -
W-0509 Dt. 14.05.2009
W-3603 Dt. 18.05.2009
X-2852 Dt. 27.05.2009
Also visited personally & talked...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Fernandes Anthony
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NONE FUNCTIONING OF BROAD BAND.COMPLAIN NO- 357737

From:-
Fernandes Anthony.
S-2, Maria Julia Complex B-2,
Fatorda Margao,
Salcette Goa. 403602.
Telephone No- 2749750
UNIQUE ID:[protected].

To,
The Chief Officer,
Telephone Exchange Building,
Margao Goa-403601



I have an unlimited broadband connection to the above mentioned Phone line for the past 4 Years. Since from last year,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rameshwar lal rajotia
from Shimla, Himachal Pradesh
Report
Copy

copmlaint reg.barred service

i am bsnl costomer from last 5 year having cell one no.[protected]. but last month on 20.06.2009. my subject cell incoming & outgoing service has barred.without any reason. i have reveived bill on 29.06.09 amt rs.1182/- and last date of payment 04.07.2009. please activate my service as soon as possible. and reason for payment how can i communicate without my service. i have no any other cell no.accept above....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
goutam_bnk
from Dibrugarh, Assam
Report
Copy

SLOW SPEED UNDER UL 750

I have a coonection of BSNL HOME UL 750 which speed is 32 to 35 KB/S BUT My friend has PLAN 250 who gets speed 150 to 200KB/S. Why BSNL is make such a frame so that unlimited users could not get download more data but limited plan user can get more download after giving extra prices for that. It is completely BSNL policy which is not good as compared to present communications age....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Avinash Raghu Kumar S G
from Bengaluru, Karnataka
Report
Copy

Delay in transfer

Dear Sir/Madam,
I am using bsnl connection for past 6 month. Recently i shifted my house from vijaynagar to RPC layout. I have given application for transfer on 6th july at vijaynagar bsnl office. but still now i did got any reply from any of the office. when i queried with vijaynagar office, they told that the order has been transfered to RPC layout bsnl office. when i queried there, they told it is shifted to chandra layout bsnl...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ravindra puranik
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

friends and family services

rspeceted sir,
my mobile no is [protected] this belong to mp circle i buy this sim card mainly friends and family services under this i have activated only one no that STD no[protected] kalyan Maharashtra circle land line number since 4 months back but for better services kalyan bsnl has change their series and previous no i.e[protected] has been changed to[protected] so i want to change to new no because due to internal shifting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raghbir singh
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing not working

My landline no.[protected] is not working from last 3 month and i m paying the bill without using it.I have already given the complaint verbally .please take the necessory action as soon as possible. I shall be very thnakful .
Raghbir singh, Bank Enclave
223 Near Green Model Town
Jalnadhar, 144001...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sankar Kumar patra
from Mandleshwar, Madhya Pradesh
Report
Copy

Complaning About BSNL GPRS EAST

With due respect and humble submissom my earnest request are here by given that I, Sankar Kumar Patra, a customer of BSNL Mobile Service. I recharge plan of Rs. 75 on 26th June 2009 to access BSNL GPRS for 7 days, but till now I can't access this service although my all terms & conditions are Ok! I can't but help by asking BSNL Customer Care service to access the service for many times. Also thay are giving many excuse like...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kiran Basavaraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline dead since 24th June

Hi,

I am a resident of Nandini Layout, Bangalore. We have a BSNL landline and below mentioned is my landline number.
My landline has been dead since 24th June and is even now.
I had raised a ticket (docket 2400) on 26th June => No response yet
Again raised a ticket today (docket 2485) => Still the phone is lying dead.

This is the second time Yeshwanthpur BSNL being quite careless....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
S. RAGHAVAN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BFONE & BROADBAND LINE NOT YET INSTALLED - REG.

Dear Sir,

With reference to the above, I have applied the above Bfone & Broad Band connection on 29.04.2009 vide your Request Ref.91263436; AN92270532/dt.29.04.09. I am residing at Madipakkam near keelkattalai area, After applied this connection, I have make so many calls and personal visit to your customer care centre at madipakkam & Keelkattalai Exchanges and complained about non receipt of erection of BSNL BFONE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Kumar Senapati
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wireless Internet Speed is very slow

I have purchased the NIC device from BSNL to have the facility of wireless internet.
But in my place that is Chainpal, in Talcher the signal strength for internet is very low.
So, the pages are expiring before opening.
I went to the office the next day I purchased the device for Rs.3438.00 to return or replace or convert my wireless to broadband scheme, but they did not listen.
Even they told that once you purchased...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jini p.g
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

using of calculator in the JTO exam conducted by bsnl on 21-06-2009

Sir,
I was a candidate of the Junior Telecom Officer( telecom) conducted by BSNL on[protected].My exam center was St. Marys exam center was St. Marys Higher Secondary School, Pattom, Trivandrum, Kerala. I did not get permission to use calculator. While writing the exam, there was an announcement saying that Fx 100 SERIES calculators can be used.But the invigilator did not give me permission for using my Fx 100 calculator. After the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
v.kaliyaperumal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OFTEN PHONE FAULT

I have land line phone which is often repairing because more than 100 mtrs the wire is coming in post. When any high transport cross or heavy raining the line is disconnecting. This is happening often. When i ask lineman who is come for repair who is telling that the wires are very weak so will have to transfer the cable(but last 5 years still not changed). At present i am working in maldives and very diffcult to contact my families. When...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy