Bharat Sanchar Nigam [BSNL] Complaints & Reviews

the sim no is[protected] with mobile no [protected].

i want actived my no [protected]

Student — excess bills

respected sir,
I m here by proclaiming that i am a very new user of your internet connection i am started with this on 26 august 2008 and having the 299 plan and a Bsnl modem on rent. when, i had have this connection the officer told me that you have to pay only rs 440, which includes the 299 rental+100 of modem rent +12%tax and initially a demand draft of rs 500 as installation charges.i had completed with all the formalities.the problem is aroused when i had checked the bill of august 2008 from 26 to 31 its shows rs 589 i m too surprised, that hows is possible..! its really very problematic, disappointing and frustrating too.and the MBs i had used on that duration of time is only 182.08 mb and i have 1 gb as free download limit and 50 calls free on my telephone connection as well.so plz get me the information about this at the earliest you can. and also tell me that what is your 30 days i.e one month duration let me more clear to you, that from which date to which date so that i can make maself more comfortable in spending ma free downloading limits. i am imploring to you plz send it as quickly as you can. i need it very urgent. so looking forward to the earliest.
thanking you
yours sincerely
anamika singh
[protected]

Student — regarding data card connection

i have taken a new no. from DholePatil rd. reliance world....it has been more than a week since they hav not yet provided me the connection...i live in katraj area...i had already visited them thrice...every time they have been promising dat connection wil get activated the nxt day...but still they hav not provided me the connection.....they have taken all the installation charges for my post paid connection.....please help me out....

My land line number is[protected]
please send my consumer number to my mail

My Telephone no. is[protected] please send consumer number immediately.



Yours Sincerely.

Telephone no. is[protected]please send consumer number immediately.

My phone number is [protected]Please send my consumer number

My telephone No is [protected]. Please send my consumer number

Please send the consumer number on my Email id ... for[protected]

My phone number is[protected] Please send my consumer number

my land line no [protected] pl send my consumer no

Land line phone# 25742125 Please send my consumer number to [protected]@molex.com

My phone number is[protected] ! What is mt consumer Number

I AM BSNL CONSUMER . LAND LINE NO [protected] .BILL NOT RECEIVED BY POST . CUSTOMER & UNIQUE ID NO NOT KNOW

please send the consumer number to the phone number[protected] to the email id: [protected]@gmail.com, sevp.[protected]@gmail.com

My landline number is[protected]. Kindly send my consumer number.
Email id: [protected]@yahoo.com
Mob.No: [protected]

My telephone number is[protected], plz send me consumer number on md.[protected]@gmail.com

My telephone number is [protected], Plz send me consumer number on [protected]@gmail.com

my landline number is [protected], please send me consumer number on sun.suri.[protected]@gmail.com

Pls share my Consumer number of Land line number is[protected]Odisha Circle -India)

From Where I can get consumer number of BSNL land line number

Bsnl Basic Phone — phone dead internet working

basic phone is not working
ph.no[protected]

unable to book the complaint through 198

BSNL Basic Phone — MY TELEPHONE IS NOT WORKING SINCE ONE MONTH

Dear sir

I am user of bsnl basic phone no 2648135, it is dead since 14th of april';09. I complained in shalimar garden telephone exchange lot of time but they do not give us suitable answer.

BSNL Basic Phone — STOP THE SERVICE AND REFUND MONEY

I want to surrender my Landline & Broadband connection no. 2745320 with immediate effect as I am highly dissatisfied with the services

dear sir,
i am taken bsnl 750u plan for the month may22. i disconnected after a month exactly at june 20.i paid 1550/- total amount for that broadband. modem for rent only. for may19 to june 19 bill is 350. for next month after disconnecting also it came 790/-. this is horrible. can you give me some details about this, please.
Thank You.

Dear Sir,
I am using Home 250.I dont download much, but, the bill tells something like BBRNT and BBUSGCHG. They have charged Rs 250 for BBRNT and Rs 274 for BBUSGCHG. Can you give me some details about this, please.
Thank You.

D.Dhakshnamoorthy
GINGEE.
PH.NO.[protected]

Dear Sir,
I am using Home 250.I dont download much, but, the bill tells something like BBRNT and BBUSGCHG. They have charged Rs 92 for BBRNT and Rs 42 for BBUSGCHG. Can you give me some details about this, please.
Thank You.

Dear Sir,
I am using 180 plan. I dont download much, but, the bill tells something like BBRNT and BBUSGCHG. They have charged Rs 700 for BBRNT and Rs 2164 for BBUSGCHG. Can you give me some details about this, please.
Thank You.

dear sir,
i am using dialop connection for internet for the no of[protected], , , residising at n.k.murugasen 52 east st, ayyampalayam(po), pin-638455, , , , , , ,

this month i got the bill for the month of jan 2010 i can boldly say that i am not using dialop connection very offenly but the bill is billed very high.so i want know resion for the highest bill and send the details for the above. i expecting proper reply from you. do the need full steps

Dear Sir,
I am using Home 500.I dont download much, but, the bill tells something like BBRNT and BBUSGCHG. They have charged Rs 267 for BBRNT and Rs 410 for BBUSGCHG and Rs. 27 for BBMRT. Can you give me some details about this, please.

Thank You.

Sir
I had a home 250 broad band connection, last month I received a bill of 3500, complained to the dept then reduce the amount and change to home 500 plan, but unfortunatly this bills comes 4500 Rs . My maximum usage of this month is 10 hour no down loads . I am sure this bill not from my usage .How can complains and solve this problem Give me an advice

Dear sir,
I am using Home 500.I dont download much, but, the bill tells something like BBRNT and BBUSGCHG. They have charged Rs 400 for BBRNT and Rs 1347 for BBUSGCHG. Can you give me some details about this, please.
Thank You.

I have just lodged the complaint and i must wait for few days so this will very premature to grading you.

I PURCHASED AN EVDO card from BSNL EXCHANGE, BATOTE J&K ON 1-8-2009.
The speed is very poor, worst than GPRS.Is there any body who would help me in improving the speed
of the same or should it be returned to BSNL OFFICE.

yes really the speed is very poor

respected sir as it is known to all the users of the EVDO that the monthly rental plan is Rs 650 which includes all the usage charges but for the first mnth i received Rs 841 bill and this month also the same amount came as my bill. can u please give me the details of the amount u r charging from the customers and also provide me my bill details.

09 may 2009 ... I PURCHASED AN EVDO card from BSNL EXCHANGE, Srinagar J&K . The speed is very poor, worst than GPRS.Is there any body who would ...

my evdo has plan of rs 299 in which i can download only 1 gb then after i get charged for downloading .now cn any 1 tell me how can i know how much i have downloaded

respectd sir,
My miiss is one of the valuable customer of bsnl broadband internnet conncetion her Ph no 22772920. so many time i lodge a complaint that net is not workin (last more than 15 days but no one response.I also try to approch the higher authorities but jno one care to even received the phone, on dt onces time the repairer come to my home and say that the telephone is to want`s direct connection after that the line has been corrected however the net is not working. i am very sorry to say that i pay the rent without use of net now a day`s it is not working, THE TELE.DEPARTMENT SAY IT IS NOT OUR FAULT AND THE NET DEPARTMENT SAY THAT IT IS NOT OUR FAULT. THEY ARE TWICE THE GRIEVANCE. I HAVE NO OTHER ALTERNATE TO TO LODGE A COMPLAINT.YOUR CO OPERATION IN THIS MATTER IS HIGHLY APPRECIATED.

COPY TO
GRIEVAANCES CELL
PRIME MINISTER OF INDIA NEW DELHI BY POST
PRESIDENT OF INDIA NEW DELHI
ADMINISTRATIVE REFORMS NEW DELHI

i wannna free net.

Dear Bhangar Sanchar Nigam Limited

I am Bharat patel from Ganesh Park Ghatlodiya.I have land nice phone from DLC Ghatlodiya but it is never working proper every day I have to complain but I am sorry to say BSNL people...Never response...always -tv reply...Now I want to close this phone in next future...

bharat

My sim card bearing number [protected] is prepaid. I have to change this card in life time prepaid. Please give the guideline to me

Respected Sir,

I want to to convert my prepaid mobile No. [protected] in life time prepaid. Please guideline me or do the needful as early as possible.
Yours faithfully
Sunil Ghayal

HI

I want to unsubscribe to CHAT SERVICE IN BY BSNL PRIPAD SIM service, please let me know the correct information to unsubscribe this service.my cell phone number is [protected].. I AM NO T SBUCRBE THIS SERVICE AFTER THEN IT SUBCRIBE IN MY SIM AND CUT RS.30 FOR CHAT SERVICE CHARG .I AM COMLAINT TWO TIME IN CUSTMER SERVICE CENTER MY APPLICATION NO. IS C01RJ87049 & C05RJ99616 BUT NOT GIVE ANY RESPONCE.PLEASE do the NEEDFUL as EARLY as POSSIBEL .OTHRWIS I AM GOING IN CUTEMER CANUMER COURT

WITH SORRO
KUSHAL JAIN
[protected]

BSNL SIM — unsubscribing chat

My problem is that, bsnl co is charging me unauthorized charges for chat subscribe, sending by BP-126300 from last several month. so please stop that immidiatly. O/W I will complain in consumer forum. Pl. stop it and refund my Balance. (my U.P.Secretariate CUG mobile no-[protected])

Gaurav,

Same happened with me. Wat to do not getting. We should complain to consumer forum for this against BSNL prepaid.

I have also same problem of the inability in receiving the incoming calls from BSNL to my Airtel number.airtel customer care say your profile is clear.but problem is not resolved .i am facing this problem for one month
waiting for response.
piyush

usege detils

The complaint is absolutely and irrefutably true...
I personally had to pay about 2500/- Rs. bill due the same matter.

The fact that one has to restart the modem to avail of a provision
he has paid for is utter nonsense -- its a simple programmer's logical error,
and there are umpteen ways to correct it.

So, the only thing stopping them from correcting it is because its a Govt
company and NOBODY cares.

MY TELEPHONE NO. 23621536 IS DEAD FROM 10 DAYS NOBODY HAS ATTENDED TO IT, INSPITE OF MY COMPLAINT. THERE IS NO RESPONSE.

My telephone no is 26426337 is dead. Could you please rectify this.

My phone 23662673 constantly turning of and on or dead.

Phone not working 23662673

I would like to remind you of my new telephone connection in sec-45, faridabad has not been activated from the last 10 days despite repeated follow up with SDO faridabad BSNL office
Dr A Mukherjee
TONC-13046

I would like to remind you of my new telephone connection in sec-45, faridabad has not been activated from the last 10 days despite repeated follow up with SDO faridabad BSNL office
Dr A Mukherjee
TONC-13046

Hi

I am Alok Gupta applied for a new broadband connection 25 days back (1st August) for ballabgarh faridabad. And I have visited to BSNL faridbad(sec -6) office three times but it has not provided to me so far. I am completely disagreed from this BSNL broadband service. And if the services would be provided in the same manner then nobody would want to have services from such service provider beacause Broadband means 24 hours services. Plz get it done ASAP. And contact me as below number if required.

Thanks
Alok Gupta
Contact Number - [protected].

my telephone no,[protected] is out of order due to non payment of bill, reason that telephone bill is disorde i have complaint in verbel to faridabad 21-C but no response so i have not paid pending bill . I requested to you may please connect my telephone ..please sand pending bill if bill is more than 3000/- i will give in every month easly.my internent connection disconnect immediatly and sent me also report for disconnection of internet and pending bill .

Thanking you
H.No.1027 sector-46
Faridabad, Haryana
mobile No.[protected]

My Phone number is[protected].Since last two months the phone is not working properly. suddenly it gets dead for 20 minutes, after that it starts working properly and also broadband internet services is not very good as well. Internet connection gets disconnected any instant of time. We have callled BSNL Faridabad office several times but all in vain. No action has been taken against this.

Please let me know if you are unable to take any action against this then shall we discontinue the BSNL service?

Please instead of calling and asking about issue, send any of your employee and resolve this issue asap. Hoping for an early action.

Deepak Joshi

Telephone No.[protected] is not working from last 2 month. totally Connection was dead for 4 month from 6 month.

BSNL — DELAY IN PHONE CONNECTION ACTIVATION

THIS IS IN REFERENCE TO SHIFTING OF MY EXISTING LANDLINE (NO[protected] CONNECTION TO SECTOR -21D FROM SECTOR 46.
THE ORDER WAS ISSUED ON 04.09.2010 STATING CHANGE OF NUMBER AS 2460072. IT IS NOW 12 DAYS FROM THE DATE OF ISSUE OF ORDER, DESPITE OF REGULAR FOLLOW-UP WITH BSNL OFFICIALS CONNECTION IS NOT YET ACTIVATED. IT IS THE SHAME ON BSNL SERVICES.

had applied for broadband connection my lead id is "HRFAR[protected]" your Mr. Ramkishan had come to my residence around 10 days back and taken the advance, security etc but 10 dyas have passed since and no one has come to install the connection, Simply shameful, it takes around 30 days to get a broad band connection...sounds like a joke!!!

I REKHA DEVI would like to remind you of my new telephone connection in J.N.V MOTHUKA faridabad has not been activated from the last 130 days despite repeated follow up with SDO faridabad BSNL office
REKHA DEVI
[protected]

i Harish Kumar Singhal would like to remind you of my new telephone connection in Green Field colony has not been activated from last 2 months.dated 4th may 2011. my connection is [protected].
sooo plz take action as soon as possible
Harish kumar singhal
[protected]/[protected]

I think BSNL is a Worst Telecom Company in this world as i experienced. Shame on u BSNL.

Some body is using the China Mobile and calling me from the number [protected] and talking with me in ladies tone.There is a setting of talking as ladies tone in that China Mobile Hand set. Not only me but also he had done this with a lot of people. Is there is no solution of it? Or we people will suffer because of China Model Sets.Please look in this matter urgent.

IN MY MOBIL LOVOLOGY PACK IS ACTIVATED.UN SUBSCRIBE THE PACK

dear sir

how to reactivate my old sim which has been freeze pls help me to reactive it.
due to network problem my sim freezed i want ur help to reactivate it

sir,
Presenly I am out of India from last six years... But I will come back in 25th feb.2010...and want reactivate my old BSNL no [protected] ... which is my frist no... i am agree to pay any of charge and also sim card available with me... pl give me earliur replay...

Rambahi khunti

Sir, please reactivate my old BSNL sim card with 3G service. I am from West Bengal and my number is [protected].

Hi,
I was using BSNL number from past 5 years, but from last 1 year i am not using it & now it has been deactivated . Please reactivate my number. Its [protected]

my bsnl mobile number is [protected] the service to this number has been deactivated due to not recharging in time.pls, reactivate the service immediately so that i can recharge my mobile and continue the service.

HI
I AM D RAVI AND I WAS USING MY BSNL SIM NO. [protected] AND NOW IT IS DEACTIVATED DUE TO NOT RECHARGING IN TIME . PLEASE REACTIVATE MY SIM . FOR ANY ENQUIRY CONTACT ME IN THE NO. [protected]

HI
I AM MAHENDRA AND I WAS USING MY BSNL SIM NO. [protected] AND NOW IT IS DEACTIVATED DUE TO NOT RECHARGING IN TIME . PLEASE REACTIVATE MY SIM . FOR ANY ENQUIRY CONTACT ME IN THE NO. [protected]

Sir i have a bsnl no. [protected] From last three years but due to some problems i am not using it from last one year. So my number is now deactivated. Sir i want this number at any cost. Plz try to to understand it is my first number.
My contact no. Is [protected].

Dear concerned,
I am using bsnl no. [protected] From past few years but due to some problems I am not using it from last few months. So my number is now deactivated. Sir i want this number at any cost. Plz try to to understand it is my first number.

Hi,
I was using BSNL number from past 7-8 years, but from last few hours i am not using it & now it has been deactivated . Please reactivate my number. Its [protected]

Shivakumar Pathak 14th December, 2015

Dear Sirs,
Please reactivate my old and first connection of BSNL excel no. [protected].
Please reactivate or inform process for the same.
I shall be obliged forever.
abhishek

Dear Sirs,
Please reactivate my old and first connection of BSNL excel no. [protected]
Please reactivate or inform process for the same.
I shall be obliged forever.
Nirmal Kumar Jha

Dear sir
i was having my phone number [protected] Jharkhand since 5 years and now due to the problem it was not recognised in my phone so it was left alone.
now phone number is not valid.
please sir activate this number to my id

thanku you can contact me on [protected]

if you search on truecaller you will find that number only

Dear Sir
I want to reactivate my bsnl sim card. My mobile number is [protected].
I didn't use for past 2 years. can i reactivate my number?

dear Sir,

i want my to reactivate old my bsnl sim card. my mobile number is [protected]. i did not use my sim for 4 month. sir, Please reactivate my number.

Hi
I am v Dhiraj kumar and i was using my bsnl sim no. [protected] and now it is deactivated due to not recharging in time . Please reactivate my sim . For any enquiry contact me in the no. [protected]

Dear Sir
I want to reactivate my bsnl sim card. My mobile number is [protected].
I didn't use for past 4 month . can i reactivate my number?

Dear concern,


I am using bsnl kerala circle number . [protected] From past few years but due to some problems I am not using it from last one year . So number is now deactivated. I want this number at any cost. Plz try to to understand it is my first number.

My current phone number -[protected]

My phone number is [protected]...its deactivated ...plz I wanna reactivate it...how can I do it

Dear Sir,

Please re-activate my mobile number [protected] which is de-activated because no recharge have been done.

sir i want to re activing my old bsnl 3g sim [protected] so what to do

Hi I working in Malawi and I am returning to India in August19 My sim got de activated kindly help me you can give the information on chandramouli.[protected]@gmail.com

hahaha faq there is 10577 complents . & resolved only 47 not good

Please re-Activate my Number [protected]. Karnataka

Dear sir,
please restart outgoing calls of my bsnl no.[protected].I cant call customer care also.
Recharge cant be done
nazir hasan

Sir:

Please activate my number [protected] which has been deactivated currently

Thanks.

Respected sir,
my bsnl mobile number is [protected] the service to this number has been deactivated due to network problem in time. pls, reactivate the service immediately so that i can active my mobile any cost and continue the service. My contact no [protected]

Sir My Mobile Number [protected] Its Deactivated...So, Please I want Reactivate It&Solve My Problem.

Dear Sir
I want to reactivate my bsnl sim card. My mobile number is [protected]
I didn't use for past 4 month . Please reactivate my number?

Dear Sir...
Please reactivate my old and first connection of BSNL excel no. [protected]
Please reactivate or inform process for the same.
I shall be obliged forever.
my another bsnl no.is...[protected]

Sir my no is [protected] and I want to reactivate it please help me my contact no is [protected]

Hi my name is Tharmi ningshen and my number is [protected] its deactivated because I didn't recharge on time please help me to activate my sim as soon as possible

Hi sir my mobile no is [protected] from bihar circle.my sim deactivated due not done validity recharge. sir plz.. reactive my this no.

I am using BSNL NUMBER [protected] but last few month I am not use it due to network problem, now my number is deactive so sir pls my number reactive
Present no.[protected]

Dear Sir / Madam,

Greetings!!! I would like to reactivate my freezed BSNL sim. It was freezed 2 years before. Can you pls. guide me.
Regards
Vaideki

Dear Sir,
I have UP-East prepaid mobile number [protected], due to non-recharging it got deactivated.
Please re-activate it, todate i tried to recharge with Rs.36/-; despite money debited but sim not activated.
Request early action
Vinay Gupta

How do I reactivate my BSNL number?
Please help

My bsnl mobile number expired place active number

My mobile number is experid I want to my number [protected] this number is currently unavailable please suggest me

I agree with your opinion. Smart Digivision pvt ltd. should have to inform the subscribers the status. Should keep up confidence of the subscribers.

I am also a subscriber to the IPTV BSNL SMART DIVISION PVT LTD proposal. My appln No.008671 paid Rs.1, 500 through cheque No.103115 dt.20.06.2009, on Andhra Bank, Venkatapuram br (W), Sec.bad.

I hope they will respond positively as early as possible.

i agree 100 % with the words of mr D.Laxman Rao garu, as it happened to me also, but the change in dates, i paid them through cash & the details of the receipt are "BSNL IPTV Application Number: 014215, Contact Person: Mr kishore reddy( Team Leader )executive :mr Ravi tele caller Executive ms.poonam/pratima/Mona Contact Number: Mobile: [protected] Land Number:[protected]
...hope u respond to the situation & help the customers

complain against your se

Respected sir,

I have a member of your company just myway 9bsnl iptv services) from 31 july 2009 already I have paid initially amt of rs 1000 by my sb act chq no 910818 of syndicate bank dated 29 july 2009 as your receipt no 018789 . 2 days after 0n 3rd augst chanle is not work properly that’s why I telephone concern person of myway . there is assure me today it will be ok but on 4 rth there is no any technitoin and any responsibale person came than after I have sent sms to that concern person on 5 th augst at 8.16 am ( with already ‘sent’ massage ) I have proof about it than on 6th augst morning I tele to concern people so he told me that you r not at home on 5 th augst but I said him already I send a message to you about my complain in that matter I spacify that on 5 th agust a will go out of station so you will com on 6th augst so I tele him on today morng he told me techn will come afternoon, but there is not at all comes than I telephone him at 6.40 pm that time he told me technitian will come after one hour but there is not at all result than I tele him at 9.30 pm there is not properly reply also reply with rought language so I have cont yor mrkt officer MR BINOY SHAH he told me in same language he told me why r u not concern me on 3 augst so I told him pl disconnect my connection and stope my above chq payment so he told me so you contect our customer care and closed your connection .

SO PL NOTE THAT I HAVE NOT SATISFIED WITH YOUR GOOD TEAM SO KINDLY NOTE THAT PL DISCONNECT MY CONECTION FROM TODAY AND STOPED MY ABOVE CHEQ IF NOT DEPOSIT BY YOU TILL TODAY THIS TIME

THANKS FOR SHORT TIMEGOOD SERVICE AND CO OPARATION TO YOU AND YOUR GOOD AND ENTHUSIASTIC STAFF

AGAIN THANKS





KIRIT R TRIPATHI MY TELE NO [protected]

40 JODHPUR PARK SOC

RAMDEVNAGAR S

SATELLITE ROAD

AHMEDABAD 380 015

MY USER ID IS KRT13O

i too have the same problem. i booked for myway iptv on 19/7/09 for rs.1500/- it has been 2 months and no one has responded to me. if they have a problem, they must let us know it. i hope they get to us soon and do justice to our money

I think the list looks end less... There seem to be a lot of customers who have paid the MyWay guys and are still waiting. I have spoken to these guys number of times and they told me that they will complete the installation by 31st of August.

I got a call from them on the 26th of August and they told me that they will install it the next day and indeed they turned up on the 27th.

They verified a lot of stuff and told me that the iptv will work in my place. As I am using a very old modem (I took the BSNL broadband connection when it was launched in hyderabad) they told me that they will bring a modem with multiple ports and replace my modem and then install the iptv and this would be done on the 28th of August.

But till date, no one has turned up and my calls are going unanswered. Wondering if I can do some thing legally against these folks.

Thanks,
Pavan

DIGIVISION - IPTV CONNECTION — DELAY IN CONNECTION

As per the advt given and the information centre at BSNL, Puducherry, I had applied for IPTV conenction thru BSNL being provided by DIGIVISION and paid an amount of Rs.1500/- vide ICICI
Chq No.020974 dated 11.7.2009 vide application Ref. 010899. I was assured of the connection within 15 days. Now more than 2 months, connection has not been given. The cheque has been realised as per my bank statement. Frequent followup with the Sales Executive in vain.

Request immedaite installation of IPTV or refund of my Cheque immediately.

See my mail of copy to myway:

Hi,

CAF no : 10021138
deposit money:1500 on 31.08.09
Phone no: [protected]
Refund the money back i[censored] guys cant bother to install and give services timely. Dont care to call back or even pick up cellphones.Its awful and disgusting.
cellphones that arent responding: [protected]/[protected]
called[protected] and complaint registered on 13.09.09 but couldnt note down complain no as call got hung up.
With Regards
Shruti Gupta

One representative from Smart digivision (Kolkata wing) on my doorstep, offered for an IPTV connection. After making all negotiation, I agreed to have a connection in my TV set and filled up the form of willingness along with a A/c payee cheque No 498684 amounting to Rs. 1500/- of dated[protected] of State Bank Of India Sheoraphuli branch.
They told me over phone that the IPTV connection will be installed within 10 working days. But nothing installation made by them, whereas the said cheque had already been cleared on[protected]. In this way after no reply, I talked to BSNL authority and they informed me that there is no infrastructure in my area at present to connect with IPTV.
Very well MERA India.
However, my asking is that, the sole distributer of the said connection is BSNL only.
How they have issued the stipulated (printed) form with BSNL monogram to the Agents of such area where there is no infrastructure to connect with.?
Knowing very well about the said connectivity, why Smart Digivision Pvt. Ltd(myway) collected the said cheque from me and cleared it as well.? They must return my money.
Today is 30th. september, till date, no response for money back.
What am I to do?


With regards,

Subhra Chatterjee

Green Park
Sheoraphuli
Hooghly.
712223.
West Bengal.
.

Please arrange to disconnect the services of IPTV to Telephone no[protected] & address as follows. Refund of the security deposit Rs 1500/- may be refunded at the earliest .

PAUL ROSS
# 202 A Block
Gulmohar gardens
Shakti Sai Nagar
Mallapur - Hyderabad 500076.
Mobile no [protected]

WHom should we give complaint if we wantr to discontinue the services of te Myway(iptv) connextion.

I have complained in telephone exchange nearby but those guys say that bsnl is not involved in this matter.

Help me in this regard
Thanks in advance

Dear Sir,
my problem is also same as of the above D.Laxman Rao's problem.
cheque no.099083
Andhra Bank, santoshnagar colony
application no: 10023753

please find out the problem and and respond me quickly.

with regards,
G.K.Reddy

Same here. Looks like a big fraud is going on. [censored]ing who ever took that money dies in hell.

it MY Way boss they behave like their way, as a customer we dont know where to go and whom to speak,
but one day this frustration will go up and then these buggers will get tit for tat. these government undertaking company employees will never understand customer value and its importance. that is why govt is proposing privatisation of these service companies, anyway I am also poor victim of bsnl iptv. thank you for welcoming in this group

MyWay IPTV service is a big crap. its services are extremely unsatisfactory. response is utterly poor.
i had subscribed for it . Quite often the transmission wouldn't work. it used to take ages to get it rectified. being fed up i decided to cancel the service and applied for the disconnection more than 2 months back. but to date they have not refunded my money despite very regular follow-up with their gurgaon office at their stated dates. everytime someone would pick up and say please wait for a few more days. and nothing happens. there is no way to contact any responsible official of the company. I don't know why they are afraid of customer queries. they hide behind call centre barrier. the call centre would have no answers and would only give streotype reply 'please wait'. further the marketing people told me that my 1500/- less 150/- will be refunded on cancellation within 3 months. but now i am told they would refund only 1000/-. that i would call cheating and hoodwinking public by the sales people/company. even that money (1000/- )they are not refunding. i don't know if they want to cheat me out of that amount also.now i don't advice anyone to go in for the MyWay/IPTV connection .

THE MYWAY IPTV TELECALLERS ARE CHEATERS TO THE CONSUMERS AND THE TELECALLERS ARE CHEATED BY MYWAY IPTV OFFICIALS FOR TRAINING THEM IN SUCH A WAY THAT THEY SHOULD NOT TELL THE ADDRESSES OF THE OFFICE WHERE IT IS SITUATED.
I HAVE GIVEN THE CHEQUE FOR Rs. 1500/- TO MR.SHANTI SWAROOP ON 19.11.2009 FOR THE CONNECTION OF IPTV.MISS.SWETHA HAS CALLED ME FROM[protected] AND SAID THAT THEY WILL DEPOSIT THE CHEQUE ONLY AFTER THREE MONTHS OF MY USAGE OF THE IPTV CONNECTION.
BUT THEY HAVE DEPOSITED THE CHEQUE ON THE VERY NEXT DAY ITSELF AND THE AMOUNT WAS DEBITED FROM MY ACCOUNT ON 25.11.2009.TILL DATE THEY HAVE NOT INSTALLED THE CONNECTION AND I ASKED TO CANCEL THE CONNECTION OVER PHONE.
THEN THOSE PEOPLE HAS NOT GIVING THE INFORMATION AND THEY ARE NOT LIFTING THE PHONE AS WELL THEY ARE NOT REVEALING THE NAME OF THE PERSON WHO IS INCHARGE OF THE IPTV.I WANT REFUND OF THE AMOUNT WHICH I HAVE GIVEN TO THE IPTV PEOPLE.
I SUGGEST NOT TO OPT FOR IPTV.

SMART DIGIVISION is not developed yet... It is a fraud right now.. they dont give you service.
Even if they install it the service will be very poor

Dear sir,

Please unsubscribe my mywayiptv & refund my amount urgently. no.

Hi All,

I can understand your problem, but to get your refund back you will have to take some hard step.
Lodge a complaint in District consumer cour with giving all the details, and your communication with them.
Ask for Refund along with Interest and a compensastion from them.

As soon you will lodge a complain, they will get notice from District consumer court and withing 1-2 you will get your refund cheque, but don't let them go, fight for interest and compansation.
You will not have to pay a single pie to lodge complain in District consumer forum.court.

Thanks

i have aplplied to myway services in august, 09, I opted to postpaid connection according to myway sales team the billing amount will have been clubbed with BSNL monthly bill,
but in reality the myway asked me to recharge it every month, there are more and more bad service exeperience, so I decided to disconnect myway services in sep, 09 and asked them to refund the amount.
Now is 12th dec, 09 there is no money refunded and even there is no response for my mail even after 5-6 reminder, SUCH A RIDICULUS SERVICE AND BADLY PROFESSIONALS,

REGARDS,
SUNIL KUMAR,
CONT +91 [protected]

the management is least bothered to refund the money to their customers and is workin without consumer ethics.i have been facin this problem from august 09

I used a radical approach to get the local Management's attention. Mr. VS Narasimhan who is the Territory Sales Manager personally dropped by and spent half an hour with me trying to understand the various problems that his sales team is encountering and promised me that he will plug some of the communication gaps that exist within. I even gave him a print out of this webpage that had complaints from so many of you and he promised me that he will speak to each one of you to address the problems soon.

He was kind enough to personally process my refund cheque owing to the problems that they are facing from BSNL (which is delaying the connection). He personally dropped by to my office this morning and handed me a cheque.

You can reach him at narasimhan.[protected]@myway.in or at[protected]. I am sure he will not disappoint you guys and will redress your complaint in a fair manner.

Respected sir

i deposited the money by cheque of Rs 1500 to your account and it was refundable if we disconnect the service in three months. we call your call-centre and they say the refundable cheque will be post to you in 1 month but now on there are 2months we dose not receive any cheque from you. so please look into this matter so we can get our money back. we already disconnected your service.
pushkar gadkary
Ph [protected]

i agree for the poor service of My Way Iptv Hyderabad, No Response and update from the my way team. worst management and service.

This is a stupid mother fucjer crap! these [censored]s have no toher work other than cheating innocent public. U will definitely go to hell u bloody son of whoever cheated the general public.u piece of holy . if it was united states, i wud have sued u for ur life bloody eaters.

i have same problem too...

Hi, I've been getting calls everyday from BSNL for IPTV connection @ KPHB colony. I'm bit excited about the IPTV and its offerings. I asked them to install tomorrow but looking at all the above comments I'm thinking twice. Can someone advise me the FINAL Word - YES/NO ? Has anyone till date experianced BSNL - IPTV ?

-Syresh

Dear Sirs
I was also approached by MYWAY representative for BSNL iptv connection several times in the last one month.I am in deailama after seeing all the complaints in this coloumn.
What is the latest experince after the teething troubles.
Is the transmission of channel is good or bad.
Persons latest experience on installation and tranmission may please be put in this coloumn

S.R.C.MURTHY

BSNL IPTV/MYWAY Complaints - Money Refund
View all BSNL IPTV/MYWAY complaints
BSNL IPTV/MYWAY
Posted:[protected] by RANGA Rao [protected]@rediff.com

Dear Sir/Madam,

I P.RANGA Rao Age 60 yrs belongs from Hyderabad City residing in SAINIC PURI. On 25th JANURAY 2010 We had booked IPTV Connection Application Number : 10036739 of BSNL(MYWAY) Product from SMART DIGIVISION PVT LTD, BSNL. We paid them Cheque Amt: Rs1, 500/- and as per their Words Installation will be done by 26th January 2010. They even told me that if we are not happy with the Connection they will refund that amount in two days. So please return immedietly.

My Cheque got realised and My Payment Details as Follows.
Chq No: 176620 --Chq Date:[protected]
Chq Amt: Rs1, 500/- (In words:One Thousand Five Hundred ONly)
Bank: AXIS BANK, SRINAGAR COLONY
BSNL IPTV Application Number: 10036739

Company Name: SMART DIGIVISION PVT LTD.
Contact Person: Mr NARASIMHA
Contact Number: Mobile: [protected] Land Number:[protected]

Warm Regards,

PEKETI RANGA RAO
Hyderabad.

Dear Sir,

I am to inform that after constant calling from you Hyderabad branch, I have booked IPTV connection on 31.10.2009 vide application No.10035464 by paying Rs.1, 500/- (Rs. fifteen hundred only). On my persuant contacting your Gurgoan Call centre, I got the said connection on 31.01.2010. Before taking connection, I promised to give all telugu channels, which you company has not fulfilled. Immediately, I requested your call centre to disconnect the IPTV connection and return my amout (Rs.1500/-) immediately. Even after lapse of two months, you have not returned the my amount. Please consider my request and return my amount early.
Yours affectionately,
Tellamsetty Santharam,
Hyderabad. Phone No.[protected].

Dear Sir,
I am to inform that after constant goading from your branch at Hyderabad, I booked your IPTV connection on 31.10.2009 vide application No.10035464 through cheque bearing No.91622 dt.31.10.2009 for Rs.1, 500/- (Rupees fifteen hundred only). Even after lapse of three months and on my constant calling to your calling centre, IPTV connection was given on 31.01.2010. You co. has not giving all telugu channels as promised. On that I requested to disconnect the connection and return my amount. Till today (i.e)24.3.2010, neither I have received my amount nor any communication from your side. Please return my amount immediately.
Yours affectionately,
Tellamsetty Santharam Phone No.[protected] Hyderabad.

Being a very happy and satisfied customer of BSNL and DataOne for many years, I subscribed for BSNL IPTV in November, 2009 when I was offered a 3 month free trial by BSNL. I paid Rs.1500 in cheque which I was told will be refunded if I wish to cancel my IPTV subscription anytime in these 3 month period. I thought it was an offer from BSNL and didn’t know it involved a third party called “MyWay”.

Eventhough most of the reviews here about BSNL IPTV were negetive, advicing me not to go for it, I opted for this only because: Firstly it was free for 3 months to try, Secondly I would get my old Dataone modem (Type-I with only one USB and one RJ-45 slot) exchanged for a new Type-II modem(4 RJ-45 slots and wireless) for Rs. 400 extra.

My plight with MyWay:
1. In Nov 2009, MyWay executive came very promptly to collect the cheque on the same day I called for IPTV. This is the only time they responded promptly. I filled and signed on the application form, and also another form requesting for replacement of my old modem with Type-II modem agreeing to pay the difference amount of Rs.400.
2. Wrong commitment: I was misinformed by this MyWay executive that
a) installation will take 4 days,
b) the cheque I gave will be encashed after 3 months, only if I wish to continue the subscription beyond the free 3 months period, and only after taking my phone consent
c) the difference amount of Rs. 400 for modem replacement will be reflected in my BSNL bill and I can pay them.
3. After a week, I called MyWay customer care, and I was told that it will take one -two weeks. I asked for cancellation of my a/c . But, surprisingly my cheque was encashed on the same day I called (on 25th Nov 2009 SBI Chq.No.294272 encashed for Rs.1, 500.00).
4. On 27th Nov 2009(Complaint No. 0001) I called your customer care to know the status of my cancellation, I was told that my cheque is encashed and they got the money, but there is some problem with financial dept. and so my connection can’t be installed. My amount will be refunded in a month. I got angry, but I could do nothing but wait for my refund.
5. Since then, I was waiting for my refund. But surprisingly on 12th Dec 2009 MyWay technician came for installation and installed IPTV with new Set-top box using our old Type-I modem which has only one LAN port. He didn’t get the Type-II modem though I signed the form for modem replacement with new Type-II unit, on the very first day. So, now we can’t have internet and IPTV both simultaneously. I now have either internet or IPTV any one at a given time. I being a software executive, I can’t disconnect my internet. So, IPTV is as good as not installed. He promised for Type-II modem in 4 days.
6. On repeated calling, on 5th Jan 2010 (after one more month) Type-II modem was delivered at my home by some BSNL lineman. But, to my surprise, I am told that I’ll be charged an amount of Rs.1600 for this modem rather than the difference Rs.400 as promised earlier.

Seeing all these prolonged delay, wrong commitments, and misinformation from customer care, I got thoroughly discouraged by Myway service and decided to get rid of Myway service and take my refund money Rs.1500.
7. On 5th Feb, 2010 I called Myway customer care and requested for cancellation of my service. I was told to email a request for cancellation to [protected]@myway.in, and I’ll be getting a confirmation call from them soon. I mailed a detailed request for cancellation mentioning all the agony I have experienced.
8. On 12th Feb, 2010, having got no calls from Myway, I called them to know the status. I was told that they don’t have access to check emails and they need to raise a request for cancellation. So, my cancellation request was given on 12th Feb Req No. 0003
9. On 15th Feb, Myway fellow called me and asked for recharging my a/c. They don’t even know that I asked for cancellation. He asked the reason, I explained him all the story and also told that I’ve been charged Rs.1600 for the modem by BSNL. He said he’ll be mailing a letter to my email and I need to show that at BSNL office to get the refund and also asked if he could send anyone for collecting the recharge amount. I said first let me get modem amount refunded. As expected, the email never came and I had to pay the BSNL bill with late charges waiting for his mail.
10. On 19th March, 2010 I called Myway to know the status of termination. Ahmed escalated my issue and said in maximum 1 week they'll take the setup box and return the refund amount as cheque in 3-7days.

11. On 3 April 2010: I called Myway and talked to Nikhil. He said he’ll forward the issue on priority basis. I made it clear that I have completely lost faith in Myway and that they have to give a post-dated cheque for the refund before I handover the set-top box to them.

My IPTV details:
Name: Talari Naren Chandra
CAF: 10036099
Subscriber ID:[protected]
Ph. No.[protected]
Hyderabad, INDIA

All the calls and emails are going to deaf ears. They dont even bother about them.

Till date, no one from myway has ever bothered to call me. They called me only once and that was to remind me to recharge my account.

What I have lost:
1. The Rs.1500 I paid in cheque to them.
2. The Rs.1600 for Type-II modem, which they said will be refunded by BSNL
3.The mental peace and trust in BSNL

I paid through ICICI bank[protected]
cheque number - 038276
Amount - 2000
Name - Rakesh Nautiyal
BSNL Number - [protected]
Subscriber ID -

why my connection is showing suspended when the payment is already cleared my account.

Amazing service was with some mr raja and he could not solve my problem, he said your cheque is showing collected but dont know why it is suspened, pls email scanned copy of your cheque, i told him i dont have email access and scanner, still he insisted in me doing a mail, i told him again i dont have a mail access right now, he disconnected the phone by saying thankyou.

I am surprised by this behaviour of myway ip tv, i will put this on all the possible consumer blogs and will save them from this harrasment.

i paid for this service and what i see since last two hours is a blue screen showing the myway ip tv logo.

pathetic service guys, it is competetive environment and to survive this is the type of service you offer.

[protected]

Please provide me the BSNL IPTV head office address or hyderabad address on my mail id [protected]@jago.in or sms on my phone no.[protected]

IPTV Digivision (BSNL) — Default on all commitments

I am the one suffering as all the people who have complaints for the same company.

I have got the IP TV installed at my home day before yesterday with many commitments as Full refund if you are not satisfied within 48 hrs, a second tv can be run on the same connection, better quality of service etc, but all are just fake....

No commitment stood when I wanted the company to take off connection.

I applied for 249 connection but got the feedback that the connection is 444 monthly, my complaint was registered as 0001 for correctiong the same to 249. Again when I called the salesman, the feedback was that it should be 249 otherwise he will correct the same.

Again I lodged a complaint after consulting salesman that single port modem can be given with TV in place of same modem being used for Broadband and the TV. The complaint no was again 0001. This complaint was completed without a confirmation by the customer ie me.

For cancelling the connection, the refund promise failed as the customer care executive directly negated the same. Even the salesman stopped taking my phone call and keeps on cancelling it.

It is my serious request not to go for the same. This company fails to honour a single commitment they make.

Deepak Verma
[protected]
Faridabad

I had applied fo an IPTV connection and issu4ed a cheque No. 899695, Canara Bank, Basheerbagh Branch, Hyderabad, Dated[protected]. Cheque was debited from our A/c on[protected].We had asked for cancellation and refund of our amount of Rs. 1500-00 in the month of Jan.2010. After repeated request we have not received any communication from your side about the refund or connection. Kindly send the particulars of my A/C to my e.mail : [protected]@yahoo.com and contact me on my phone[protected]
sender : Mr. Kailash. Paramount Auto Stores, 3-6-65/1, 2, Basheerbagh, Hyderabad.500029.A.P.

i do agree with you. this myway connection is totally wrong and they are cheating the customers with the connivance of bsnl.my applicaion no.10075830and i paid Rs.1500/ on 19.12.2010. on 13.1.2011 there is no service nor call center people to call. later we told them that we do not want their services, he says that the amount is nonrefundable . i want my amount back quickly. g.mahalakshmi

I am another recent victim; they encashed my chequefor Rs.1900; another gave connection but it didnt work; he wanted me to change the moden, wiring etc. When I contacted BSNL people they said they have nothing to do with IPTV and that there is nothing wrong with my modem. Since then I am trying to contact the customer no. etc. but in vain. I shall be thankful if someone gives me the postal address of IPTV office in Hyderabad.

I am the latest victim; they encashed my cheque; connection was given after 2 days; but it didnt work; I cdnt get the channels promised by Pravallika Sales Asst. and she was not accessible afterwards; inspite of my contacting the customer people, nothing has been done so far. I shall be thankful if someone gives me their Hyderabad office postal address; or phone nos. of local team leaders.my landline no.[protected] and my email; [protected]@rediffmail.com

Hi this is srinivas, my iptv is not coming, plz anybody help me on modem setting for iptv.

My detail as follows.

G.Srinivas,
My mobile no: [protected],
email id: srinivas.[protected]@yahoo.com

Friends,
I am one of the IPTV victim. It worked only few hours after installation. It is almost 3 years story. I want my money with interest. I made several calls to their Hyderabad office and also send the mail to their head office at Gurgaon. They want their modem back first and after one week they want send the cheque. But I am demanding them to come with a cheque for the amount I paid with interest to hand over the modem. This is going on last one year or so. I am planning to go to Consumer form to get back my money with interest. Their address is BSNL-IPTV - Sai Pragathi towers, Plot no 221, Himayatnagar, Opp KSP foods. Ph no.[protected].

My details
D.V. Reddy
[protected]
[protected]@rediffmail.com

BSNL — Not getting new phone connection

About 1.5 years ago Krishnapur (Calcutta telephones) area manager asked me to wait for 1 year to get a new connection. But till now no actions has been taken. Shame on BSNL services.

telephone exchange — extremely

I am a resident of mandi dabwali in haryana.On 28th of the august, i went to local telephone exchange for getting my telephone bill corrected. For 2-3 days i was making rounds in the exchange.No body in telephone exchange cared for that. Last date of the bill was[protected] . I was so worried for paying additional surcharge. There in telephone exchange an employee his name is Nandram behaved me very rudely.He gave me threat to get me out of the room where he was sitting in .He spoke very hot words to me .I got feared because i did not know how to deal with an goverment employee in such situation so i did not speak anything to him and went back home.When i was standing there I noticed that he was behaving with everyone very rudely.he was not kind to anyone. But there was a nice employer there . He helped me very much.

BSNL — Delay in getting new broadband connection with new phone connection

Hi
I have approached the BSNL person for getting new broad band connection.
I have approached him and gave advance of Rs 500 two months back.
After 25 days they have given reference number for that process.
Two months passed away.Every week we are approaching the BSNL office for getting new connection.But they are saying that due to insufficient cable to give connection they are not able to give the connection

The cable may be insufficient for one week or two week.But how come it is insufficient for more than 2 months? If so why BSNL persons are getting RS 500 advance.I have waited for more than 2 months.I just got simply tension only.
What is the solution for this?
What kind of actions are taking for these kind of persons in Government offices speciall BSNL?

Connection asked in the name of Senthil Nathan.
Reference no 96412469

Hi,

This is Pradeep. Even I am facing the same problem. Its been more than two months and I haven't availed BSNL landline/broadband connection. I have payed 500rs towards advance and roaming around BSNL office asking them when will I get the connection.

The answer they give is Cable Problem for my area.

They are not even able to tell, when they are solving this cable problem. Until now I felt having a BSNL connection you will privileged, but after the harrowing time with BSNL I feel to get a BSNL connection you should be privileged.

As a last effort I am putting this message here if somebody looks into this issue and resolves.

Workorder number is 47034425

Regards Pradeep
[protected]

I have applied for new connection still i did not get it.

BSNL — late connections of telephone and Broadband

Sir i have given the fee 500/- rupees at BSNL mela for the telephone and broadband connections on March 6, they gave me registration form and told to keep with us and they also told " telephone connection will be given in two days" but still i have not got any confirmations from BSNL. And they have given in the registration form that "sms will be sent to subscriber " but i haven't got any message or call so please solve this problem.

dear sir,
my self anil kumar . address 1949, jawahar colony air force road faridabad, haryana. bsnl from no/lead no.10058 booking date 20/02/2010.
after from deposit no HRFBD[protected]. AND ORDER NO. JWRC19698.
i am daily telephonic discuss following no[protected].MERA PHONE KAB LAGE GA. ROJ BOLTEY HAI. LAGVATAY HAI . AB KHETEY HAI WIRE NAHI HAI . JAB WIRE AAYEGE TAB CONNECTION LAGA DEGAY

BSNL — About Phone Connection

Dear Sir,

I applied phone connection to the BSNL office on 30 november 2010. Yet on behalf of BSNL to take the broadband connection was not an action. While I have often complained many time.




House No. 18, Ram Nagar, Kunda
Amber, Jaipur

BSNL — PHONE AND BROADBAND CONNECTION

OUR PHONE AND INTER BROAD BAND IT NOT WORKING FOR 2 DAYS. NO ONE HAS ANY REASON AS TO WHY THEY ARE DISCONNECTED. OUR PHONR #[protected].PLEASE FIX IT ASAP

dear sir/madam,

I want four new bsnl landlines connection. Please help me.
my contact no. is [protected] and email id is [protected]@gmail.com

thanking you

best regards,

Ajoy kumar

Sir /Mam,
All our 13 BSNL lines are out of order. Our telephone numbers are as follows. 22460913, 22460812, 22462544, 22460811, 22460812, 22460465,[protected], 22460628, 22460629, 22460112, 22460316 & 22460317. Kindly take action to clear the problem. Because business communication is in trouble. Waiting for your favorable action.
Thankyou,
With regards,
N.Bagavathi

Sir/Mam

My telephone number is 22262105. I have both phone & broadband service. Both were out of order since 15th Sep 2011 after multiple visits to your office and complaints, only recently it got solved (17th Dec 2011). However phone worked only for few days; broadband connectivity is not available most part of the day and speed also very poor. for the past one week phone is completely dead, and net connectivity some time available in the early morning between 7:00am to 8:30am..

Since my office location is too far from my home, I depend on my broadband to do my regular work at home. For the last four months your service become useless and it is only adding frustration. I'm a pro government, very much interested to support government organization like bsnl. hope you will understand the consumers need and provide satisfactory service.

Thanks in advance
with regards
Siva

BSNL broadband connection in Medavakkam is really very bad.

BSNL broad band connection is really a worst one. They never answer to any calls. Why are they paid and what are they paid for? Are they paid to sleep at office? If they cant provide service to the customers why do they have one? We didnt get any reply for the new connection for the past 2 months, when asked for an update through customer care they replied that they are still checking for feasibility... Will it take 2 months?
Please never choose BSNL service ever... non responsible person who are paid for sleeping..

sir my new mobile samsung mobile 3g star but not work live tv feciality

mene samsung 3g mobile kharids but not work live tv

sir my new mobile samsung star 3g (s5603) but not work live tv feciality...plzzzzzzzzzzzz help me

i have taken connection of bsnl 3G on samsung GT C6625S NOT WORKING AFTER 72 HOURS WHAT TO DO SIR PLEASE HELP US AND INSURE ON MY EMAIL

sir my new mobile samsung star 3g (s5603) but not work live tv feciality...plzzzzzzzzzzzz help me

Sir, I upgraded my 2G postpaid sim to 3G Sim on 10.12.2009 but till date the BSNL has not been able to provide me the speed of 3G, though on phone i got 3G symbol and my phone is in dual mode.i registered a complaint with BSNL customer care who gave me the complaint number 6073622.

i had spice connection in samsung star but now i switched 2 bsnl cash card...
but my mobile show their is no sim in mobile...
n its not workin, not showing any signal...
but the same sim is working in all other mobiles
wht 2 do...??
plzz help me...
tell me how 2 do these settings???

sir my new mobile samsung star 3g (s5603) but not work live tv feciality...plzzzzzzzzzzzz help me

Samsung — 3g not working in set GT-S5603

i want to say that there is no setting for handset model no. Samsung GT-S5603 & along with me there are
lots of people who are suffering from this problem, plz pay attention to it . I shall be highly obelized .

sir my new mobile samsung star 3g (GT-5603) but not work live tv and web video feciality...plzzzzzzzzzzzz help me

sir my new mobile samsung mobile 3g b7722 but not work live tv feciality