Bharat Sanchar Nigam [BSNL] Complaints & Reviews

HI,
i m praveen, i have a compliant on bsnl broadband service.though giving lot of complaints to bsnl customer care... it's really waste of our time.
i had a problem .. after 9pm net is getting disconnecting and again net will be working only in the morning time that's after 9...
give lots of complaints to bsnl there is no proper response..

My Landline n0 2535585 is dead since last 2 weeks and i have made a complaint on BSNL's Ivr as well..
Please resolve the issue
Thanks

BSNL Haldwani, Nanital, Uttranchal has told me that they are unable to make Rs.3300 from me as they are unable to give me UL3300 connection as they donot have spare line to provide me. The leaders of India want to make India a superpower yet they cannot provide me with a simple broadband service.
How terrible is that. A joke of the world is what i like to say of BSNL(bai sahab nahi lage ga). I dont understand as to why dont they privatis this rubbsih company and get it over with.


Hari Thakur

Haldwani, Nainital, Uttrakhand.

I applied for LL+BB in Nov 2006.After repeated follow ups visits to various BSNL OFFICES Cable 50meters was laid from nearest underground junction and phone was kept in my home in first week of feb 08.After repeated follw ups they told me in last week of feb08 that my phone no is 26660531.I started getting bills and I STARTED PAYING BILLS. The problem is dial tone is embedded in noice and intermittent.WHENEVER I get clear dial tone I am making a complaint call.But so far the fualty line has not been
repaired
Jayatheertha

Ph.: 91+281+2476254
Harendra K. Vora,
A/202 Shri Radguru Vihar Apartments,
Opp. Govindbhai's Wadi, Near Airport,
Rajkot - 360 007
Dt/- [protected]
I am sorry that I am directly writing to you. But, with due respect I have to advise that I hold a broadband connection (Home Plan 250)with my residence Telephone No. 2476254 (91+281 Rajkot ). Unfortunately since 23rd July, 2008 it does not working at all. This has happened earlier on many occasions also. Help line No. 12678 (91+281- Rajkot)when contacted I was directed to contact Telephone No.[protected]+281 Rajkot ). But, the said number continuously remains un attended (un replied) or I get engaged tone. I request your good selves to verify the fact. I therefore personally handed over a written complain to your Customer Service center on 29th July, 2008. There also acknowledgement was denied with a plea that I must submit complain in duplicate otherwise no acknowledgement is possible and that they will simply forward to the concerned department of BSNL at Rajkot . I do not know whether they have forwarded the complain to concerned Department. M ay I request your good offices to bestow your kind attention to resolve my problem at the earliest.

Incidentally, I may bring to your kind notice that email sent on given address i.e. [protected]@bsnl.in bounces back reason best know to BSNL.

I am having BSNL broadband connection ( Combo Home Plan 500C) at my telephone no.[protected]. Before sometime it was working properly but now when I try to login to see the usage it shows invalid username/password, while I have not changed my password.Due to this problem I am unable to see my uses
V S SISODIA
GHAZIABAD(U.P)

Please help me how to know Broadband Account Usage.

To verify mu internet usage, I tried to open the site
bb services.bsnl.in. I tried several occassions but failed.
Please help to open the site.

I am a BSNL BROAD BAND User. When Some days are left to end current month the website of seeing usage of broadband does not open. for this reason i cann't see my usage and i covered the 1 GB. which is my 1 month limit. Because I am belongs to broadband Rs. 250 Plan. please submit my complain and try to solve my problem. Thank You

I HAVE BEEN USING BROAD BAND OF BSNL SINCE JANUARY 2008, BUT DURING THE LAST MONTH I GOT A BILL OF 1012.00( INCLUSIVE OF SERVICE CHARGES) THOUGH WE WERE OUT OF THE PLACE FOR 10 DAYS, THIS IS REALLY SHOCKING NEWS . AND WHEN I CONTACTED LOCAL BSNL OFFICE NOBODY IS GIVING RESPONSE AND THEY ARE SAYING WE CAN NOT DO ANY THING IN THIS MATTER.
PL HELP ME IN RESOLVING THIS PROBLEM.
SODAM PRAKASH REDDY,
BRANCH MANAGER,
STATE BANK OF INDIA,
UPPER TUDIL BRANCH,
MAHAD ( TAL),
RAIGAD (DIST) 402 115.
MOB :+91 [protected]
LAND LINE :[protected]
FAX:[protected]

i am a user of bsnl, but from last week onwards the prbt service is not working, even if we dial 56700 for setting new ringtone the phone is picked but there is no reply form the other end.but the charge are cut of monthly further the ringtone is not always heared by the caller usually the get the old tring tring only.
please look to it

dear sir,
i want to check my landline usage, if there is any way to chech landline usage then pls tell me about that way, I am waiting, thanks

my broadband connection still not working from 10 days. i called customer care, now i have 3 complaint docket number: U7982, U9654, V1781. after complaint i couldn't get any call from customer care & my connection still not working. i request u please set my user id & password & without delay i will enable to use broadband.
my BSNL landline no. is[protected]

Biswarup Das
b-7/165
Kalyani, Nadia.
West Bengal
pin-741235

My broad band not working for more than twenty days, I have personally gone to the exchange and lodged complaints telephonically but received no response from BSNL. The consumer details are as under:
Name- Shyam Sundar Saraswat
Phone[protected]
Address- 120/16, Vijay Path, Mansarovar, jaipur.
Error shown-678
Kindly take an early action

Shyam Saraswat

the telephone is not working from past one month.

My computer hads virus and reprogrammed and after the Broadband connection is not available. So pl re instal the broadband connection on my system. The installation which gave to me is missing noe. So pl send the service executive with broadband installation CD immediately as I have to submit a thesis for Phd Research Examination.
Pl attend it at the earliest.
Thanks & Regards
K. Rajagopalan (Phone No.[protected]

my bsnl broadband connection([protected]) is not connected easily and if it connects it disconnects again and again after 2-3 minutes. i am fed up complaining in exchange. my exchange resides in Sonipat, haryana. please do the needful.

Respected authority
I, Ravi verma have BSNL prepaid[cellone] mobile connection[on name of bijay manas roy].I activated bsnl std rate cutter plan of Rs-617 at date of 12-7-08 for 1 month[after that i can call to any bsnl network both local and std, free of cost].After that at the date of 23-07-08, this plan became automatically deactivated, and I charged by cellone for calls made by me on bsnl networks.I have already compint to bsnl customercare but they refuse to return my balance[charged in that faulty time].my cellone complait number was 2838475.
detail of calls made by me in faulty period-
[protected][for 6.04minute, charged 7 rupee]
[protected][for 1 minute, charged 1 rupee]
[protected][for31 minute, charged 31 rupee]
[protected][for4 minute, charged 4 rupee]
[protected][for 1 minute, charged 1 rupee]
[protected][for 1 minute, charged 0.50 paise]
[protected][for 2 minute, charged 1 rupee]
[protected][for 1 minute, charged 1 rupee]

Hi,

I m SHIVARAM P, having the BSNL LANDLINE connection in my house having the landline phone number as[protected].
But, in the telephone bill, my name is printing as SRIRAM P.

And the address of my residence is not full as i need the full address for giving the BSNL bill as a resident proof for my son's passport application.
the full adress of my resident is:
#52, 6th main, ...

Dear Sir,

I am a BSNL mobile subscriber (Mbl. No. [protected]) with Assam Circle and noted that since November'2007 BSNL is doing all the wrong doings to loot it's customers in Assam Circle by overcharging it's customers which they will never know until and unless they get detailed billing of their uses. I being a lucky one as I have opted for detailed bills while taking this connection and on scrutiny found that their were lots of billing discrepancies and when I brought this to the notice of BSNL, Assam Circle they simply kept mum and never responded but fortunately due to personal intervention of then G.M., BSNL, Dibrugarh under which district my connection falls, some of the mistakes were rectified and huge credits were provided to me. But even after those rectifications their remained some more discrepancies which the them G.M. informed that the matter had been taken-up with the Billing department which is located at Kolkata and due corrections will be done. But here starts the problem the then G.M. Mr. Maity got transferred, and the matter remains unattended since his transfer in May'2008. I had taken up the matter with the present G.M. who had promised me on 3rd June'2008 that as he is going to Circle Head Quarters located at Guwahati, Assam that day itself, he will take up the matter there if a provide him with a fresh letter regarding my grievances. I had done that and since then, though in between 7 weeks passed, I am in total dark and now G.M. does not talk to me as he is found very busy all the time.

We as consumers fail to understand what should we do in such a circumstance.

Can u help please?