Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hello,

I have requested a shifting for phone line with the number 23655117 from Kavalbyrasandra, RT Nagar, Bangalore to Gururaj Layout, Marathahalli, Bangalore on 28th April 2008. Its as of now 02 July 2008 there is no clue on the status. I went to Indiranagar Exchange and gave a complaint to Babi Maran (Area Manager) 3 weeks back, he wrote the details on his dairy as if he is going to do some help to me... but there...

Sir,

I am, Samarjit Majumder, residing in Kolkata. I have a BSNL Lifetime prepaid connection. I wanted to convert it into general prepaid due to heavy call charges in Lifetime connection. I called BSNL Customer Care to know all the details and needs of plan conversion. They informed that a simple sms will do the same immediately after sending it. So, i sent the sms on 21st May'08. Unfortunately till today(1st jul'08)...

My Complaint regarding Customer Service / Feed-back of BSNL on broadband connection problem has not been rectified inspite of my repeated reminders over phone. Expecting that this will be settled speedily....

very bad company i think....

I could not make any outgoing calls from my mobile No [protected] from Gurgaon, haryana i.e. in Dolhin network from 18/06/2008. My sim is BSNL Maharashtra. I have made complaint to the custemor service centre but no use. My registered complaint docet Nos are 2426195 and 2438308. Incomming as well as SMS fecility is available. Connection is of postpaid and balance available is Rs 2714/- and validity up to 4th Sept 2008....

Sir,
I have recharged a msg card of Rs.24 which covers 200 local sms free to any local mobile in West Bengal circle.But from starting it cut down Rs.1 for any RELIANCE network number and some BSNL mobile number from main balance.I have already complaind about this matter two times 1-12th june 2-18th june 2008 but till now no feedback I have received.
Complain no.[protected]
Complain no.[protected]
So what I do...

IM NOT ABLE TO MAKE AND RECEIVE ANY CALLS . IT IS HAPPENEING ALMOST EVERY ALTERNATE DAY. I ALSO LOGGED A COMPLAINT, BUT IT CLEARED TEMPORARILY. IT IS REALY TROUBLESOME AND DIFFICULT FOR ME TO HANDLE SUCH KIND OF NETWORK. I REUEST YOU TO PLEASE RECTIFY THE PROBLEM AS SOON AS POSSIBLE. MY MOBILE IS VERY IMPORTANT FOR ME....

I am having the bsnl new anant connection. As bsnl recently introduced one new plan for cell user i.e. saral anant. I would like to know, how to change from existing new anant to saral anant?...

Hi,
i am using BSNL Broadband startup plan 250, for may2008 i have got too much bill that is Rs4000/- By this month(june 2008) i have observed in the data usage records, one day i have used my internet up to midnight 12.30, later i shutdown my computer. Next day i saw the usage record. It is showing as I stopped internet by12.30a.m and again started by 12.32am and used up to 2.00am. and also it is showing as I have used nearly...

Dear Sir
We are really frustrated following with BSNL for the new landline and Broadband connection, their advertisement claim so many things but in reality nothing happens

I stay in Bangalore, On Nagarabhavi Main road, Saraswathi Nagar, Vijayanagar, Bangalore 560040

I applied for a new Landline telephone and Broadband connection in the month of Dec2007 on line in their website, it was a combo offer....

SIR,
WHILE HAVING BSNL LANDLINE CONNECTION WITH BROADBAND FACILITIES, THE COMPANY SAYS YOU HAVE TO PAY RS.250/-FOR BROADBAND ALONGWITH LANDLINE RENT AND USAGE CHARGE.BUT IRONICALLY, WHILE RECEIVING BILL I WAS SURPRISED TO SEE RS.166.67/-AS ARDR INSTALMENT CHARGE BESIDE OTHER CHARGE AND RENT.I WENT TO GANGTOK BSNL OFFICE BUT COULDNOT GET CLEAR ANSWER.I EVEN SENT EMAIL TO CONCERN OFFFICER BUT NO REPLY.PLEASE LET ME BE CLEAR REGARDING...

I have broadband connection of BSNL.My telephone number is [protected]. My problem is that without using the broadband connection much, I was sent abnormal amount of bills in two cnsecutive months by the BSNL office, Samastipur, Bihar. I was shocked to see that. So I decided to change the password of my userID keeping in mind any possibility of leakage of password. But when I tried to login using my old password, I got the message that...

My landine no.[protected] &[protected] is DeaD from manY dayz...

i registered complaint on 168...but no response is YET there ...

so PLZ...response us as soon as possible......

I lodge a complain to bsnl on 29.05.08 about my lower broadband speed.On 03.06.08 at 01.44 pm they replied the following---- <[protected]@mailcal.bsnl.co.in> wrote:

From: BSNL-Calcutta Telephones, Dataone Team <[protected]@mailcal.bsnl.co.in>
Subject: Reply to your queryid QBBENW44503 dated 29/05/2008
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Date: Tuesday,...

I have made innumerable complaints regarding the poor performance of BSNL broadband connection on my phone no[protected], the ADSL light frequently disappears and the broadband connection stops, many a times staff have turned up but have not solved the problem, they say that wiring is to be changed but take no action. Further it is surprising that the dialup connection works fine,
Pl take the complain seriously and take appropriate...

Dear team,

I am a customer of BSNL My Landline phone no is [protected]. Every week my phone stops working . Every time I have to complaint to the local office which is in the circle Rohtak-Jhajjar and the sub branch is Beri. Before 15 days I directly went to the Jhajjar Branch there I got a honey capsule by the Beri area JE. He told me that he will look after the matter and will do the needful. But it's all are...

Dear Sir,
1. I am a regular user of “BSNL land phone” in kerala (trivandrumAttingal exchange) (Tel no:[protected].From the month of APRIL 08 I regularly complained to BSNL Attingal about my telephone fault. From[protected] the phone is not working, from to still there is no repair is done. So I need your kind help.

Below details are my complaint numbers in telephone exchange and BSNL public grievance...

Hi
I can check the braodband usge for bsnl. But How to check the Unbilled Call usage for the phone?...

DEAR SIR,
MY FATHER IS BSNL PREPAID MOBILE HOLDER ([protected]).
INCIDENTLY HE HAS SUBSCRIBE FOR INDIATIMES SUBCRIPTION SERVICES ABOUT 15 DAYS AGO. I CALLED TO CUSTOMER CARE AND ALSO SEND SMS TO[protected] FOR STOPING THIS SERVICE.
BUT TILL TO DATE NO ACTION HAS BEEN TAKEN AND WE ARE NOW MENTELY & FINANCELY DISTURBED. REQUEST NECESSARY ACTION IN THIS REGARD.
THANKING YOU....

This is Vijayakumar, resident of Madhava Nagar, Miyapur (500081), Hyderabad, Andharapradesh. I am a BSNL customer since November 2007 (both landline - One India Plan as well as broadband - Home 500C Plan). I received a SMS from BSNL portal on 10th June 2008 stating that my bill amount for the month of May 2008 for the connection number 23041261 as Rs. 12722/-. The above bill amount was surprising to me, because my monthly bill amount...