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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 777

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V
V PARTHASARATHY
from Palghat, Kerala
Jul 13, 2008
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Of late i am frequently facing problem with my broadband connction by way of getting enormous delay in getting connected whenever i login and also after logging in very frequently connection goes off.at very important moments i find lot of difficulties on account of this.any action taken by the authorities is not longlasting.even while typing this complaint same is the experience
Parthasarathy
22448642
TO,
THE PCGM
BSNL VADODARA

SUB: THE MAJOR PROBLEM IN BROADBAND CONNECTION AT MY KARELIBAUG OFFICE(VADODARA),

DUE TO PGM'S LAZY SYSTEM FOR SUPPORT (UNOFFICIAL) ANOTHER NETWORK OF BROADBAND .
PHONE:[protected]
OUR COMPLAINT IS REGISTERED HERE SINCE 6 MONTHS, BUT THERE IS NO ACTION FROM PGM OF VADODARA :- MR. SHARMA FOR THE SOLUTION!
I[censored] WOULD PROVIDE US THIS TYPE OF FAILURE IN SERVICES, WE WOULD BE FORCED TO HAVE A CONNECTION OF A PRIVATE COMPANY LIKE RELAINCE ETC...
SIR I ALSO WANT TO CONTINUE TO BSNL BROADBAND, BUT WE R PAYING FOR SERVICES & IF WE NOT GET IT THEN NO ONE WOULD LIKE TO REMAIN IN TOUCH OR CONTINUE..
SO, I REQUEST U TO TAKE SOME ACTION AS SOON AS POSSIBLE!
PHONE NO. 2485600(VADODARA)
YOURS TRULY
RAJKUMAR ROHRA.
net not working
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    P
    Patel Jayantilal
    from Gurgaon, Haryana
    Jul 12, 2008
    Resolved
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    Resolved

    I have BSNL mobile with post paid service. Mobile no is [protected] in Hariyana state. Since yesterday after noon it shows SIM card registration failed.whe I try to contact from other to this no then recorded message say the dial number is not exist.

    Please do needful

    Thanks

    J S PATEL
    IOCL Panipat Hariyana
    Aug 14, 2020
    Complaint marked as Resolved 

    BSNL — mobile sim card

    R/Sir
    i purchase new bsnl connection this no.-[protected]
    dt 21.09.08 this now 01.10.08 dt not activate
    please check & conform me.


    Thanks
    my bsnl sim card unlock plz send me unlock sim card code
    i am holder of bsnl post paid mobile number [protected] your service is now creating problem of network some time (mostly in evening hours) your net work service failed for this number for atleast 30 minuts . as i am serving in an essencial services and udue to this facing very hard please solv .
    same here it seems my sim card is no longer responding to nething plzz help me unlock my simcard

    my cell no. is [protected]

    and d service is excel prepaid wid 329 power card
    have BSNL mobile with post paid service. Mobile no is [protected] in Haryana state. Since yesterday after noon it shows SIM card registration failed.whe I try to contact from other to this no then recorded message say the dial number is not exist.

    Please do needful

    Thanks

    RAM SINGH
    VILL-Mandebri P.O-jagadhri work/shop
    Distt-Yamuna Nagar Haryana
    sir,
    with most thankfull for ur sevice.but i have an complaint for ur sevice.i purchasea new sim card of bsnl j&k. my name is mohdkazim r/o kargil barchay distt.kargil.and the number is [protected]. the bringing date is 16, 06.2009.and this now 22, 06, 2009 and the totall day is sevendaybut the sim is did not activate
    I want 2 activate the POSTPAID online billing service on my no ..Do send a email wid the Correct PROCEDURE..And my regular bill is NOT recived by me for this MONTH. Kindly suggest a solution.
    hi i m vishul living in raigarh, chattisgarh i want new bsnl connection but there is one problem i want 00038 in last and i have other numbers [protected] [protected] like this so please help
    i have a bsnl connection my no. is [protected] it shows no network & the massage says enter PUK code
    please tile me what is the puk code.

    bsnl postpaid mobile — replaced sim not activated

    Sir/madom,
    I use bsnl postpaid mobile no. [protected] . My mobile lost in dated 12/08/2009 . I have replaiced SIM in dated 13/08/2009. But now till today my SIM is not activated. My new SIM no. is[protected]
    activation of caller/ hell tune
    I have BSNL mobile with post paid Mobile no is [protected] in A & N Island. Since few months while dialing 567 says your activation of caller tune failed.kindly activate my caller tune .Please do needful

    Thanks

    Anand kumar
    PROJECT ENGINEER
    ANIIDCO
    PORT BLAIR
    MOB :[protected]

    BSNL postpaid mobile — network problem

    sir
    From past 2 days there is no network in my hostel. There are many bsnl mobile connection in this hostel .Everyone is facing great problem because o[censored]rs poor network . so please kindly solve our problem of network or otherwise we all have to change our mobile connection.
    My address is RLG hostle united college of engineering & research, naini, allahabad ,uttar pradesh.

    thanking you ,
    sir
    From past 6 months there is poor network at waghodia road, VADODARA. There are many bsnl mobile connection in this area .Everyone is facing great problem because o[censored]rs poor network . so please kindly solve our problem of network or otherwise we all have to change our mobile connection.
    my no is [protected]

    yours truly

    vishal purohit
    my sim card registration failed since few moments ago due to mis use of pin code by a child. I want my sim to work properly and my no. is [protected] so kindly do the need ful as soon as possible. my sim card registration was from northeastern zone
    i have bsnl manik jodh post paid conection. i got large amount of that bill so i don't want to paid that bill

    BSNL postpaid mobile — Unsubscription of WAP Service

    Sir,
    My mobile number is
    [protected]. I want to
    unsubscribe the Sub hollywood sizzlers of
    the day(wap subscription) by
    indiatimes. [http://wap1.indiatimes.com/wapsub.html?t=subwaphwsizzlers30&p=dd&a=1]
    We don't need it any
    more. Please do it before
    27.07.2010.

    thanking you,
    JAYANT KUMAR

    BSNL postpaid mobile — sim card registration cancelled

    i am a senior citizen, mobile no [protected]. post paid manik jod scheme with [protected]. suddenly mobile shows sim card registration cancelled.from16/09/10. dockt on 12/09/19.dockt no 6062886.no out standing payment due.
    No complaint in customer care helps in such problem. DumDum exchange people also of no help. You better visit Salt Lake exchange with your cell and SIMcard. I got good responce from them when visited for some other issue with my CellOne connection.

    BSNL postpaid mobile — lost sim-issue duplicate

    I have lost my mobile containing BSNL post paid sim no.[protected]. kindly block the sim immediately and issue me duplicate sim . my date of birth is[protected].

    Yours sincerely

    Prabhat raj tiwari
    89 Ashok vihar
    Bhopal
    [protected]
    I have BSNL mobile with post paid service. Mobile no is [protected] in Orissa state. Since today After noon it shows SIM card registration failed.when I try to contact from other to this no then recorded message say the dial number is not exist.And repeatedly i am trying to contact Customer Care, they are disconnecting the call.

    BSNL — postpaid sim card registration field

    my bsnl sim card registration failed msg on my postpaid no. [protected], my sim no[protected] please sir activate this number as soon as possible.

    BSNL postpaid mobile — detail bill of 2 months

    Dear sir,
    i need detaile bill for postpaid mobile connection [protected] my e-mail address [protected]@rediffmail.com

    BSNL/POSTPAID SIM — CANCELLATION OF POSTPAID SIM(BSNL)

    REF TO SUBJECT

    I HAD NO PEACE OF MIND AND LOSS OF MONEY BY USING BSNL POSTPAID SIM FROM LAST 6 MONTHS.RATE IS HIGH COMPARE TO OTHER SERVICE PROVIDER.MY NO IS [protected].SIM NO[protected].
    PLEASE DO NEEDFULL,BY STOP


    REGARDS
    KIRAN
    i need detaile bill for postpaid mobile connection [protected] [protected]@gmail.com
    march- april 2012

    BSNL postpaid mobile — NO CONNECTIVITY

    I AM HAVING BSNL MOBILE NO.[protected] SINCE 2 pm I AM FACING THE CONNECTIVITY PROBLEM I CONTACT CUSTOMER CARE NO.[protected] BUT NO REPLY FROM THEM I HAVE CONTACTED SO MANY TIMES BUT THEY HAVE NOT RESPONDED TILL THIS TIME I AM NOT GETTING MESSAGE NO SERVICES BUT PROBLEM IS NOT SOLVED.
    SIM card registration failed
    I have BSNL mobile with post paid service. Mobile no is [protected] in Maharashtra state. Since 15 days it shows SIM card registration failed.whe I try to contact from other to this no then recorded message say the dial number is not exist. my alternate no. [protected] any error please call me.

    Thank you.
    Umesh Mandlapure
    I have a BSNL sim card for my mobile number No:[protected] taken from BSNL Bangalore. I never use internet nor play games which are to be paid. Yesterday I received a message stating I am charged Rs: 50/- (message from[protected]. I am asked to play the game by unlocking code 615959. I never asked for this nor I wants to play. I have already replied by message to the number stating that I don't want to play the money shall be credited back to my account for which they have charged Rs: 5. Neither I received a reply nor they have credited the amount of Rs: 50/-

    Again I received a message from 5567800 stating I am chargedRs: 3 of VAS service, I never asked for any service. Further if I want to discontinue from this service I have to send a SMS stating YES to the number. I don't understand why BSNL is doing this to poor customer charging them for the service they have not asked for.

    I request that the charges may be reverted immediately.

    Customer: C. Gopala Iyer, No:[protected] Bangalore
    t
    Respected Sir/Madam,
    I have a BSNL mobile with post paid service. Mobile no is [protected] in Assam state. Since 26th May/2017, it is not working . The new SIM inserted of the same number, but no service found till to-day. So kindly do the needful for to activate it as soon as possible.
    With regards.

    Akadash Das
    Vill.Magurpara, PO-Jharobari
    Via-Bijoynagar, PS-Palashbari, Kamrup(Assam)
    PIN-781122.
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      P
      partha hati
      from Agra, Uttar Pradesh
      Jul 11, 2008
      Resolved
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      Resolved

      I have requested several times customer care to give settings from my mobile([protected])but till date they havent provided it yet.
      Aug 14, 2020
      Complaint marked as Resolved 
      iam newly buy sonyericsson w980 mobile phone i asked your gprs persons through [protected] but still iam not getting settings. so please check and send me the settings, my mobile number is [protected].
      i am buy nokia n73m mobile phone is asked your gprs person through [protected] but still i am not getiing setting .so please cheak and send me the setting . my mobile number is [protected]
      I have bsnl prepaid sim card mobile and 5 to 8 times request to customer care for GPRS facility but it is not active till date.
      They havent send me gprs settings to my mobile
      I have bsnl bsnl prepaid customer at Orissa circle, My no, is activated in your GPRS on 18/07/2009, i am requested above 100 times to your customer care person send me the setting, but still i m not getting the setting. so plz check and send me the setting, my mobile no is [protected] and my mobile model is Nokia 3110 classic. plz send me the setting.
      BSNL Orissa Customer Care Service is the worst than other networks working in Orissa. They do not even listen to the complains of the customers. I have asked them to send GPRS settings to my mobile no two day after i have sent the SMS to 53733 but they even do not responded properly.
      Dear sirs will u give me the GPRS SETING SUITBLE 4 NOKIA N72.I Have send 2 sms 53733 for GPRS E N MMS E BUT TILL DATE I DONT HAVE.So kindly send me the gprs seting 4 NOKIA N72.Thanks
      Sir I have call several times to the costomer care exucative for sending the gprs setting but still i am not recived any setting. My no. is-[protected]
      SO MANY TIME I CALL THE CUSTOMER NO BUT I WILL DISCONNET, SO MANY TIME I APPLY FOR GPRS.MY NO [protected]
      BSNL Orissa Customer Care Service is the worst than other networks working in Orissa. They do not even listen to the complains of the customers. I have asked them to send GPRS settings to my mobile no but they even do not responded properly.
      i have a nokia3110classic mobile phone but operamini, googlemap are not run in my phone.
      while i use bsnl gprs .it says contact with your sarvice provider.please solve it.
      I am unable to get gprs settings for my hand set (MODEL NO :LG-P500) .So many times i called customer care & given message to 58355 for settings but, i could not get.can you solve the problem are not .

      BSNL — Not sending the GPRS Settings to Mobile

      The BSNL Service providers are not sending " GPRS " settings to my Mobile Handset, even after hundreds of times I have called them. The Costomer Care representatives are giving least importance to when they were called. They are not answering calls . Due to which I could not browse Internet in my Mobile when ever I need. Please justify my problem.
      BSNL employees are not paying any attension towards giving service
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        B
        biswa nath biswas
        from Surat, Gujarat
        Jul 11, 2008
        Resolved
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        Resolved

        i have lost my mobile phone a few days back.on the very evening i informed this at the kolkata customer care service and they told me that the sim will be blocked after sometime.but on the next day i found out that the sim was yet not locked.so i went to the exchange office(of kolkata)and also submitted a written application.but it was also fultile.after someday it was found out that the sim has not been deactivated by that time.i again called at the customer care and narrated the whole incident.they told me that ...by this time the sim will be surely blocked...but see...after a whole one day...the sim is still active ...nd no one cared to block it...

        this is our present helpless condition...so my earnest request is to kindly look into these kind of serious matters and take proper step to fulfill customers demand.
        ...thank you...
        Aug 14, 2020
        Complaint marked as Resolved 
        SIR,
        PLZ BLOCK MY SIM, MOBIL NUMBER [protected], ACCOUNT NUMBER[protected]. I LOSS IN AMEERPET HYDERABAD 500038. LAST CALL NUMBER [protected]. MY ADD: 610B NILGIRI BLOCK AMEERPET, NAME SRI AVANTIKA CONTRACTORS(I)
        LIMITED .
        THANKING YOU.
        SIR,
        PLZ BLOCK MY SIM, MOBIL NUMBER [protected], ACCOUNT NUMBER[protected]. I LOSS IN AMEERPET HYDERABAD 500038. LAST CALL NUMBER [protected]. MY ADD: 610B NILGIRI BLOCK AMEERPET, NAME SRI AVANTIKA CONTRACTORS(I)
        LIMITED .
        THANKING YOU.
        SIR,
        PLZ BLOCK MY SIM, MOBIL NUMBER [protected], ACCOUNT NUMBER[protected]. I LOSS IN AMEERPET HYDERABAD 500038. LAST CALL NUMBER [protected]. MY ADD: 610B NILGIRI BLOCK AMEERPET, NAME SRI AVANTIKA CONTRACTORS(I)
        LIMITED .
        THANKING YOU.
        Sir,

        Please block my sim, Mobile number [protected]. I loss my mobile in chitanyapuri.
        My present contact no :[protected]

        Thanks,
        Aravinda.Y
        sir,

        Please Block my sim number [protected]. I lost my mobile in Deoband dist- saharanpur

        Thanks
        P.D.Gupta
        Sir,

        I have lost my NOKIA handset in deoband dist- saharanpur.

        Thanks

        Vinay kumar Gupta
        sir,

        I am planning to take a new perpaid sim card. Can you please send me the details of the documents that I have to submitt and also tell me where can i get the sim cards which is near to Ameerpet.

        Regards,
        Sushma.
        Dear Sir/Madem,

        I have loss my Nokia mobile along with the SIM NO: [protected], I have communicated twice with Hyderabad customer care and that will not be happed. Kindly block the above SIM card.

        Best Regards,
        Veera Raju P
        Dear madam/sir,
        I have loss my Nokia mobile along with the SIM NO: [protected] in Kolkata. Please block the above SIM card immediately.
        Regards
        Anindita Chakladar

        CellOne — deactivate the sim

        My name is herpreet kaur .Today i lost my phone in rudrapur .My number is [protected].Please deactivate my sim.
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          D
          D.Vijayalakshmi
          from Chennai, Tamil Nadu
          Jul 11, 2008
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          for the past 6 months my internet connection is not working
          I think there is problem with the modem and i have been giving compliant in the toll frree no1500 but there is no reponse. I want my modem to be replaced.expecting response at the earliest.

          Thanks
          For the past several months my internet connection is not working. My phone set is also giving problem and i am not able to hear the other side whenever a call comes. I have loggd complaints for both these problems and have been calling up daily to follow up these issues. The BSNL representatives response is "It will be done today". This has been going on almost 2 weeks now. Please look into these issues at the earliest.
          Respected Sir,
          Reference No: 91233003 dt: 02.04.09 - for provision of FWT2001X - Regarding.

          I am retire Police Head Constable. I am applied new High Speed Internet connection on 02.04.09. But so for no action in this application. What is BSNL activity? and MY Exchange area is
          OMT Zone/SDCA:KCM. Please take necessary action immediately.

          Thanking You.

          D.Gopalakrishnan.
          Hi,

          For the past 6 months my internet connection is not working. It is working for half an hour and disconnection is for about more than half an hour.
          i have been giving compliant in the toll free no1500, but there is no reponse. I want the issue to be rectified at the earliest.

          Thanks,
          Baskar
          Hi Sir,

          For the past 6 months my internet connection is not working. It is working for half an hour and disconnection is for about more than half an hour.
          i have been giving compliant in the toll free no1500, but there is no reponse. I want the issue to be rectified at the earliest.

          My problematic land line number is[protected]

          Thanks,
          Baskar
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            P
            phoolchand agrawal
            from Hyderabad, Telangana
            Jul 11, 2008
            Resolved
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            Resolved

            Dear sir /madam,
            i m a bsnl landline customer. before 6 month i requested to change my tariff plan i.e. stop 99/- month atplan & activate the 199/- plan. BSNL starts the 199/- plan but he is charging me for both the plan i.e. charge 298/- month instead of 199/- . i had complaint there several times but still there is no response.
            plz sort out this problem. details of my phone no. are:-
            Phone no.[protected]
            Customer name- Foolchand agarwal
            Place :- Ladnun
            Dist :- Nagaur
            State :- Rajasthan
            Country:- India
            Aug 14, 2020
            Complaint marked as Resolved 
            Sir,

            Please check my bill details No.2706956 in the name o[censored]sha Shirodkar, Margao
            Sir,

            Can you send me my bill details, my no.2706956, in the name o[censored]sha Shirodkar, Minguel Furtado Rd., Margao-Goa.
            My telephone no is 2214504, & we are the customer of BSNL since 5 years and nowdays the phone is out of service for 1 month. Even after writing complaints for so many times no body is looking into the mater even after the phone is out of order i.e. set is completely dead we are still being charge the rental.so we have to pay the money even when we are not making call so instaed of wasting of money simply we are thinking of permenent closure of telephone just because of your bad service. And in the upcoming years if this being the case your company might loose the larger numbers of customers only because of your bad sevice ..
            Hi

            My phone my number is[protected]

            what is my Consumer Number? (As available in telephone bill - I had not received the bill)

            Please do the need full

            Regards
            Nandakumarge
            [protected]
            Dear sir /madam,
            i m a bsnl landline customer.(customer ID:[protected] we receive the bill (in duplicate) of excess amount Rs.2012.00 for the month of April as pared to the other months.
            pls sort out this problem send the call list for the respective month.details of my phone no. is:-
            Phone no.[protected]
            Customer name- santanu mukhopadyaya
            Place :- 39, Rifle range road
            Dist :- kolkata
            State :- West Bengal
            Country:- India
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              D
              Dhruba Ganguly
              from Kolkata, West Bengal
              Jul 11, 2008
              Resolved
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              Resolved

              I was told by customer care to send sms" new to saral anant" to 53733 which I did three times but didn't get any confirmation. Now I have been again told by customer care to sms"chgpln anant to saral" to 53733. This time also the conversion has not been done. And everytime this sms costed me Rs.1.50. BSNL mobile service is extremely poor. Customer Care service is useless. It is very difficult to connect customer care. Behavior is also very bsd. What TRAI is doing?
              My Excel No. is [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                V
                vishal khandelwal
                from Chennai, Tamil Nadu
                Jul 11, 2008
                Resolved
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                Resolved

                I had applied for BSNL broadband after receiving landline connection from the same.
                I visited number of times to BSNL office for getting the connection but everytime they say that they will first check the line and the connection feasibility. its over a month but not a single BSNL employee is seen looking into the matter. i m looking for the connection as early as possible but it seems to me that it is not possible in near future...thanks to BSNL.
                Aug 14, 2020
                Complaint marked as Resolved 
                Since last three year we are using bsnl telephone and we are using also broadband connection from 20 Feb 2010 but we are suffering lots of problem with broadband like not getting proper connectivity
                whenever we lunch the complaint in bsnl office bsnl staff not giving proper reply. connectivity coming and going lots of time in a day i hopes you will take some action aginst our complaint.

                Our Telephone Number is[protected]
                Address-Logistics Plus India Pvt Ltd
                Harihar complex, Mankoli Naka Dapode Village,
                Near Gajanan Petrol Pump
                Bhiwandi-421302
                Contact Person-Sanjay Parse
                Phone [protected]
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                  S
                  Sivakumar B
                  from Kolkata, West Bengal
                  Jul 10, 2008
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                  I am a postpaid mobile customer of BSNL. I have been using the GRPS (Rs.200/-) plan since 2007. First, the data transfer rate was pretty good at 10.15 kbps. But, now, the transfer rate has come down considerably to as low as 1 to 1.2 kbps. I tried to complain to BSNL authorities, but their website does not provide any help to the customer who wishes to lodge complaints about their poor GPRS service. Whenever calling the toll free number, the person answering will attribute this either to the problem of the server or other network related problems. Whatever be the reason, the speed has not improved for the last 6-7 months but the bills are coming correctly without any "network" or "Server" problem. Kindly address this problem immediately. Here, the customers like me are cheated by BSNL by charging Rs.200/- per month, without giving the service with the proper speed. The current speed has no use to the customer as it cannot be used for downloading even a small file which takes hours to download. Either BSNL should stop giving GPRS service or else they should improve the connection and data transmission speed to at least 25 kbps at a constant rate. My mobile No. is[protected].
                  Very poor data transfer rate & and maximum time no connection..
                  Very slow, poor data transmission rate
                  I am a postpaid mobile customer of BSNL. I have been using the GRPS (Rs.200/-) plan since 2007. First, the data transfer rate was pretty good at 10.15 kbps. But, now, the transfer rate has come down considerably to as low as 1 to 1.2 kbps. I tried to complain to BSNL authorities, but their website does not provide any help to the customer who wishes to lodge complaints about their poor GPRS service. Whenever calling the toll free number, the person answering will attribute this either to the problem of the server or other network related problems. Whatever be the reason, the speed has not improved for the last 6-7 months but the bills are coming correctly without any "network" or "Server" problem. Kindly address this problem immediately. Here, the customers like me are cheated by BSNL by charging Rs.200/- per month, without giving the service with the proper speed. The current speed has no use to the customer as it cannot be used for downloading even a small file which takes hours to download. Either BSNL should stop giving GPRS service or else they should improve the connection and data transmission speed to at least 25 kbps at a constant rate. My mobile No. is[protected]
                  shame BSNL shame... they dont have right be internet service providers

                  last month i inquired the BSNL guys about the plan 199 for cellone post paid connection.
                  they said.. its better than any other and u will get minimum speed of 120 to 122 kbps on mobile and laptop.

                  i bought a new sim from bsnl.. got the plan 199 activities with lot of hassles.. this form.. that form.. and what not.. (these guys are so reluctant to give the services to the customer..may be because they have their jobs secured by the government)

                  finally.. i started using it and what i see is that.. the speed that i get is absolutely ruthless..like 1 kbps.. 1.2 kbps.. and most of the time even MSN or yahoo messenger dont start due to these speeds.. or i have to wait for 20 minutes to get them on..even www.google.com says server timed out at times.. its real shame on the internet services...

                  believe me.. the confirmation code to display in this page is taking more than 36 minutes.. guess.. what a pain it can be

                  i dont understand what do i do in this case..
                  please guide me further ahead.. i need to file a complaint in the consumer protection for this.
                  my contact nos are [protected] and [protected]
                  I can't access gprs 9p.m. to 12 p.m. everyday and connection is very slow also.Please do something.
                  hiiiiiiii
                  i m trying to use bsnl gprs but it always shows error 692 ... i installed sony ericsson setting but then also same problem . i called many time customer care but they always told that your complain has been forwarded and you will get call in 24 hrs and since 20th dec 2008 no call from bsnlk came...

                  if any one have so please mailk me

                  thanks
                  Hai, I am using BSNL GPRS for the last one month. But at times, I am not getting GPRS network. It says "unable to connect, try again." I went to BSNL customer care and asked them about this. To be frank, even one person does not know why it happens. They do not even know what to do with this. It is a real shame on BSNL having such a "good for nothing" staff. I do not have any problem with BSNL since I know that BSNL is a govermenet owned company and carries good technology than any company in India but I do have problem with their staff (I can't help saying customer care is pathetic). The staff are real curse of BSNL.
                  Same the case is with me... Another victim of BSNL... [protected]
                  I am also a another victim of bsnl gprs. My no. is [protected]. I think they should stop this service immediately or they should keep link for complaint in their website for any improvement.
                  Absolutely right.highly fluctuating from 10 to 1kbps.only for browsing for persons with great patience.no downloads at all
                  How can a government oganisation sleeze people like this. What is telecom minister and TRAI doing about this. HI friends make complaints on TRAI website.
                  i have bought about 2 month ago a bsnl excel sim card @ 49.
                  but i am not receiving any sms from my friends.
                  perhaps sms facility has not activated on my mobile.
                  kindly hear my problem.

                  my no. [protected]


                  my contact no.[protected]
                  BSNL speed is as worse as bullcurt.BSNL should know it's 21'st century, only super ultrasonic speed matters.i think a ordinary p.o. letter will get on hand at right time first, then the gmai takes time to open.
                  So please increase the net speed and help us to stay with BSNL.
                  thanking you.
                  JAI HIND.
                  my no.[protected]. mobile:nokia 3230. connecting via USB.
                  BSNL speed is as worse as bullcurt.BSNL should know it's 21'st century, only super ultrasonic speed matters.i think a ordinary p.o. letter will get on hand at right time first, then the gmail takes time to open.
                  So please increase the net speed and help us to stay with BSNL.
                  thanking you.
                  JAI HIND.
                  my no.[protected]. mobile:nokia 3230. connecting via USB.
                  Hey guys,
                  I was using airtel gprs a month ago. It was 200% better than bsnl... It gave me superb speed even without edge.. With edge it will be like broadband during morning times. But Bsnl, gr8 government of India just doesnt take care of their customers. I got the Bsnl sim card after looking at their gprs 230 plan but now I feel so bad about that.. 300 bugs wasted. I tried Bsnl data card. It showed only 230kbps but the download speed is above 20kBps.but even with edge I cant even start downloading a photo with Bsnl gprs. Telecom Minister.. Damn..
                  The BSNL GPRS is the perhaps poorest service for the one year. They are virtually looing the people.
                  even me too facing the same problem..firstly i was not getting settings for my model..customer care is useless.i configured these settings manually...now its connecting, but very slow...sumtimes no connection at all...shame on u bsnl..plz stop gprs service
                  i m using GPRS for the last 6 years and i get 28-30Kbps downloading speed... it is depend on the range... i m satisfied with this GPRS service... very nice in only 199/- Rs... amazing .. :-)
                  my gprs speed is too low to open a site. it takes about 2-3 minutes to fully load my gmail a/c.
                  Bsnl suckss
                  I AM USING GPRS PRE 13 .TO DOWNLOAD 1MB IT TAKES MORE THAN 5 MIN ...
                  SOME TIMES IT WILL STOP DOWNLOADING AFTER FOR SOME TIME, ,
                  PLS help
                  my id :[protected]@gmail.com
                  my phone no [protected]
                  or pls reply the transfer rate for the plan
                  GPRSPRE 13

                  BSNL data services — Poor data transfer rate

                  The BSNL services providers promise a data rate in the range of Mbps for wireless 3G connection. But the data transfer rates, in reality lie within 0.00 to 20 kbps for most part of the day. Sometimes it sticks to 0.00 kbps, thereby making even surfing impossible. Downloading is also possible at night only.
                  The detailed location:
                  S.K. Nagar,
                  P.O.-Hatiberia,
                  Haldia
                  I had made complaints to bsnl.in 2 times, but there is no response.
                  im using bsnl prepaid with 98rs gprs pack.last month i got 150 to 200 kbps speed but now a days i m getting only 10 to 20 kbps...it sucks yar ...what happning to bsnl...? plz help me to increase speed...my mail id ([protected]@gmail.com)..
                  Dear sir,
                  I had buy a bsnl krushi plan card before 1 month for high speed gprs. Its gprs speed is great but only for 20-25 days. Then, its gprs speed become so poor. Now i hate to myself that why i had buy this card.
                  My mobile no. is [protected]. i hoped that this sim card keeps us happy forever but it can't keep us happy for only 1 month also. I had buy 4-5 cards of bsnl krushi plan. But now i think that why don't i destroyed this all card.
                  Please sir take some action on this all. i requestu sir please.

                  Sunil Ajmera
                  Akola, Maharashtra
                  Same Problem With me yarrrrrrrrrr
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                    G
                    G. Narayana Rao
                    from Bengaluru, Karnataka
                    Jul 10, 2008
                    Resolved
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                    Resolved

                    Disconnection of Landline

                    Regret to state that, I have sent you a Covering Letter on 18.6.2008 along with the Bill for the month of June, bearing no. [protected] dt 7/6/08 from 01/05/2008 to 31/05/2008 amounting to Rs. 1466/- for rectifying the Bill and had asked for fresh Bill. Till now, I have not received the amended Bill instead, you have cut off the landline for 'NO FAULT OF OURS" it is highly disgusting, as I am having landline since 15 years and till...
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                    A
                    Amit Kumar
                    from Mumbai, Maharashtra
                    Jul 10, 2008
                    Resolved
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                    Resolved

                    respected sir
                    I have BSNL Excel prepaid (punjab circle) with mobile no. [protected]. I have two local no. for EXCEL POWER Now, i want to change one local number with STD landline no. please help me to do so. My present power plan no.are [protected] [protected] i want to changed these numbers to [protected] [protected].please do the needful for me.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    BSNL — non working of a landline number though my cellphone,which registered under excel power service.

                    I am a user of Cellone prepaid service for last four years . My cell No. is [protected] . I am using Exelpower service for approximately 20 months . The two numbers registered under this service are:- (a) [protected] & (b) [protected] . Fore last four days i.e. from 19/March/2008 I am not being able to dialthe second number of the above from my cell, as whenever this number is being dialed it says that " The dialed number does not exist " In order to settle the problem I called the customer service centre ([protected] ) on 21/March/2008 & appraised them about the problem & was assured that they would soon fix it . Today I again called & told them that the problem is still persisting & requested them to do the needfull . But today I received a regret from them as they told me that this is a problem which relates to the local CCN office & that they could not handle it . Now for last five days I am not allowed to call my parents as the number blocked on my cellphone is of my parents, & the customer service centre of this department which is claimed to be the right place for solving the problems of their customers has not been able to help me after wasting so much time of mine . Besides it is also surprising that what the use of a customer service centre which instead of fixing the problem, has become a place where after wasting time I can get another address to go to & then hope that will again not find another address to go to !

                    BSNL power plan — Delay in activation of power plan

                    I opted for power plan of BSNL which was suppose to be activated in 48hrs.This was promised to me on 10th of February 2009.Kindly do the needful as soon as possible.
                    Thank You

                    BSNL Excle Prepaid — Power recharge not yet activated

                    Dear Sir,

                    I have rechage Rs399/- magic rechagarge on last Monday(16.02.2009), but till date it is yet not activate. Regading this I have also lounch complain to your customer Care vide complain # 3450863., but yet not I have got any feedback from your end. Request you look into the matter and I hope I will get the service soon.

                    Regards
                    Amarjit Biswas
                    I have BSNL Excel prepaid (U.P circle) with mobile no. [protected]. Please activate EXCEL POWER Plan [protected] [protected].please do the needful for me.
                    i want to change my excel power no.
                    respected sir
                    I have BSNL Excel prepaid (NORTH EAST circle) with mobile no. [protected]. Please activate EXCEL POWER Plan [protected] & [protected].please do the needful for me.


                    Your's
                    Ritu Debbarma .
                    respected sir,
                    please let me know how to change my exlpower now i want to change new no by sms throw please tell me how to send sms,

                    I hope you reply me as soon as possible
                    Respected Sir,
                    I have BSNL Excel prepaid (NORTH EAST circle) in Ranchi. I used to recharge my No. with Rs. 606/- (i.e., STD free for one month) power. By mistake, in this month I recharge my No. with Rs. 111/- power, which I want to nullify as soon as possible and recharge my No. with Rs. 606 /- power again. Please do the needful for me.
                    respected sir
                    I have BSNL Excel prepaid (UP East) with mobile no. [protected]. I have two local no. for EXCEL POWER Now, i want to change one mobile no. please help me to do so..please do the needful for me.
                    i want to change my exel plan number and add another number
                    Dear Sir,

                    I want to change one excel power number. Now kindly guide me to chage the same.

                    With Regards
                    I have BSNL Excel Pre-Paid(Uttarakhand) with Mobile No. [protected]. I have two Local No. for EXCEL POWER. Now I want to Change both the Landline as well as the Mobile no. with other Landline no..[protected] and Mobile with [protected]. Please let me know how to do this. Kindly help me to do this.



                    Renu Rawat
                    Mobile No. [protected]
                    sir,
                    I have activated lifetime plan in my prepaid sim.Earliar i have EXCELPOWER plan.Now the charges of excelpower no. are rs.0.50.Though i have also tarriff voucher.Please correct it or deactivate EXCELPOWER.My no. is [protected]
                    respected sir,
                    please let me know how to change my exlpower now i want to change new no by sms throw please tell me how to send sms.
                    DEAR SIR,
                    LET ME KNOW ABOUT HOW CAN WE CHANGE OUR EXLPOWER NUMBER & AFETR ACTIVATION HOW MANY DAYS REQUERID FOR CHANGE OTHER NUMBER. MY NUMER FOR UP EAST.
                    PLEASE REPLY ON MAIL AS SOON AS POSSIBLE
                    please let me know how to change my exlpower now i want to change new no by sms throw please tell me how to send sms,
                    Dear Sir,
                    What is the procedure to change the EXLPOWER Numbers which have already been activated. My number is for Uttarakhand.
                    Please mail/Sms.
                    I do agree with the above attitude.
                    respectable sirs, i want to get my already activated EXLPOWER nos changed by the nos. [protected] and [protected], what should i do now? please inform me on my no. [protected] OR DO THE NEEDFUL.
                    i work in nokia company as a sales promotar but nokia not give my salary plz infrom me
                    sir,
                    i recharged my bsnl prepaid card for rs 29 with special voucheer providing me with 50 paisa per call newhr in india to bsnl...it has a validity of 1 yr..i want to cancel (nullify) dis plan...is thr neway i can do it...??
                    if it is den plz inform me...

                    thnx.
                    Dear sir,

                    I have two connections of excell prepaid no [protected] and [protected].I want to activate the numbers for life long prepaid.Please help us to do.


                    Thanks

                    C.Mahesh
                    http://payingclub.com/pages/index.php?refid=vijayverma22

                    join this
                    what is the procedure about to deactivate the excel power plan.
                    respected sir
                    iwant a bsnl sim card then what can ido. and iwant to about exelpower
                    so please help me. thank you
                    To,

                    The Customer Care (GM),
                    BSNL,


                    Sub: Complaint of Phone No.[protected] reg.

                    Sir,

                    We have registered complaint of our Residence Phone No.[protected]Y.Jayalakshmi), R.R.Nagar, Old Bowenpally., Secunderabad - Complaint No. DOC.No.[protected] dt 15.12.09, We regret to inform u that No person have attended the Complaint and resolved the problem, very frequently we been following through phone reg.complaint, but so far the complaint is not yet recitified, but yesterday when we called to customer care they informed that the complaint is closed as the problem is solved. We are really wonder how come it is closed when the complaint is not attended by anyone from BSNL.

                    This is been happneing very frequently. We been calling to BSNL no proper response from your end.As soon as this mail is reached to u, and if the problem is not rectified as early as possible, it is better to close the connection of BSNL and we go for other connections, where do we have good service. Phone will not work for half of the month but Bill charges are supposed to pay for monthly bill. We are not at all satisfied with this connection. As per your action to this reaction further connections of BSNL will be continued. Or else treat this letter that we will disconnect BSNL connection. This is for your further information.

                    Subscriber
                    Y.Jayalakshmi.[protected].
                    i want to change my exel plan number and add another number
                    respected sir
                    I have BSNL Excel prepaid (punjab ) with mobile no. [protected]. I have two local no. for EXCEL POWER Now, i want to change one mobile no. please help me to do so..please do the needful for me.
                    Sir
                    I have BSNL Excel prepaid (UPE) with mobile no. [protected]. I have two local no. for EXCEL POWER Now, i want to change one local number with STD landline no. please help me to do so. My present power plan no.are [protected] [protected] i want to changed these numbers to [protected] [protected]. I will try to this excelp update [protected] [protected] but its not work...
                    please do the needful for me.
                    sir or madam,
                    please tell me how to deactivate exlpower,
                    respected sir,
                    please let me know how to change my exlpower now i want to change new no by sms throw please tell me how to send sms,
                    Respected Sir,
                    I have BSNL Excel prepaid (UPE) with mobile no. [protected] in the name Vishal Agarwal.For last one month message is coming from No[protected] giving thanks for subscribing Sm Pack and every week they are deducting Rs 8 from my balance though i have not subscribed this service many times . Many times i have given message for unsubcribing but not given positive response. I have complaint on customercare no . 1500 and[protected] they have noted my complaint but no action has been taken one complaint number i am mentioning one complaint number 6217298 on 28 may 2010.I have told the person who talked to me to deactivate this permanently this service but no positive reponse .
                    Sir i request you to kindly help me out and deactivate this service permanently from my number or i have to close this number permanently.
                    dear sir
                    i have the cellone prepaid no.[protected](UP East) and i want to change its excelpower no. to these [protected] [protected]
                    i have a bsnl excel.no is [protected] at jharkhand.i want to activate DND service.please help us to do.
                    I was using excel power scheme for the last three years but suddenly it was deactivated since last week so you are requessted to re activate the facility again to those nos that I have given/using ExcelP with [protected], [protected]
                    sir i want to change my excel power numbers tell what to write in message and on what number it will send.
                    Basavesha cell no. [protected]
                    I have this no. since 3-4 years, but today one who call me & told this is my friend no, pl. enquiry about your no. in bsnl. I want this no. registering in my name or not pl. masage me.
                    I have BSNL Excel Pre-Paid(J&K) with Mobile No. [protected]. I have two Local No. for EXCEL POWER. Now I want to Change both the Landline as well as the Mobile no. with other Landline no..[protected] and Mobile with [protected]. Please let me know how to do this. Kindly help me to do this



                    Buta Singh
                    Mob. [protected]
                    e-mail:- [protected]@rediffmail.com
                    please suggest me how to deactivate EXLPOWER, so that i can use this facility to my other numbers... !!!
                    Dear Sir;
                    i puran from kanpur, i want to information about the new EXLPOWER schem in which 5 LOCAL number also one STD number, is they are any n/w or only for bsnl number.
                    And how can i activate this service on my number.
                    Pls reply me as soon..
                    thank you.
                    to change excel power no.
                    respected sir
                    I have BSNL Excel prepaid (Haryana circle) with mobile no. [protected]. I have two local no. for EXCEL POWER Now, i want to change Exlpower numbers . please help me to do so. My present power plan no.are [protected] [protected] i want to changed these numbers to [protected] [protected].please do the needful for me.

                    Thaking you
                    yours truly,

                    JAIBIR SINGH
                    Dear Sir, I want to update my Excel power.

                    I have BSNL Excel prepaid (U.P circle) with mobile no. [protected]. Please UPDATE EXCEL POWER Plan [protected], [protected], [protected], [protected], [protected], [protected].please do the needful for me.

                    BSNL — updating excel power numbers

                    I, SOHAN LAL GOEL, HAVE A BSNL NUMBER [protected] AND I WANT TO CHANGE MY EXCEL POWER NUMBERS. I HAVE SEND A NUMBER OF MESSAGES TO THE SERVICE PROVIDER BUT NO REPLY HAVE BEEN DONE. SO WHAT TO DO NOW ?

                    BSNL — EXCEL POWER

                    I requested to bsnl for activate excel power in my mobile and send them several messeges but my plan of rs.49 is not activated . So please activate bsnl excel power 10p in my mobile.
                    my number : [protected]
                    what is the procedure about to deactivate the excel power plan. plzzzzz
                    To update excel power plan(PUNJAB)

                    EXLUPDATE <NEW NUMBER> <NEW NUMBER>

                    send it to 53733
                    Dear Sir, I tried to activate excel power sending sms Excelp [protected] [protected] [protected] to 53738 as prescribed the EXCELP message. But unable to register. The return message is (Not in allowed list). How can I start my excel power plan please guide me.
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                      S
                      smita
                      from Pune, Maharashtra
                      Jul 10, 2008
                      Resolved
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                      Resolved

                      i got a message to download any dialer tone FREE FREE FREE, and the call would be Rs 4/- min. When i selected the tune i got a message that Rs 12/- will bededucted for the Dialer Tune And Rs 20/- will be deducted monthly . I DONT UNDERSTAND WHERE DOES THE AMOUNT COME WHEN IT WAS ADVERTISED AS FREE???? WHEN I CONTACT THE HELPLINE NO I WAS TOLD THAT THEY HAD NOT GOT ANY INTIMATION ABOUT THE FREE SERVICE AND HENCE THE AMOUNT WAS DEDUCTED AND THE ONLY THING THEY COULD DO WSA TO SAY "SORRY".
                      mOBILE NO [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      when ever i make a call to BSNL helpline then i feel very bad.
                      i can't change my dialer tone
                      1) please try to put the facility of copying others
                      subscribers dialer tone other than bsnl...
                      2) or please try to put all jain religions songs as it is in airtel...
                      please try to put these facilities and as fast as possible...
                      hope for a soon reply... thank u
                      I want bsnl dialer tones for my nokia 6300 hand set in malayalam krishna songs

                      " KARUNA CHEIVANENDU THAMASAM KRISHNA "
                      I want bsnl dialer tones for my nokia 6300 hand set in malayalam krishna songs " KARUNA CHEIVANENDU THAMASAM KRISHNA " ...
                      a caller tone get activated onmy phone widout any request...and my balance get cut..i havn't applied for that dialer tone..but it get on..what i do...???plz help me..
                      will u people please stop the unwanted incoming messages from ;59595, tm some name, ta somethuing.
                      These messages rare coming at mid-noon and mid-night.these messages were irritating us.
                      so, please try to stop these messages.
                      Thank You
                      I want bsnl dialer tones for my nokia hand set. I would like to get the Tamil song " Kannai Kalaimane" as my ring tone.

                      Thank You
                      Resp sir(bsnl), for a long time i am trying to dissconnect my hello tune, previous month i talked with the person who is working in ur concern (customer care) ... then SHE told me how to disconnect, by the same procedure i too deactivate my hello tune FOR that they charged Rs 2 and the next day then taken Rs 25+12 (without my knowledge) hw is it possible, , , , mobile number [protected] so please take step to deactivate my dialer tune without taking any charge ... its my humble request...
                      THANK U
                      Dial tune
                      resp. sir,

                      as i am using the bsnl corporate connection, i got a msg from u as download the hellotune free.then i have subscribed to the hello tune and every mnth u people are charging 20+12 rupees.Kindly give me a replay how to change or unsubscribe from this facility provided by. As i am always on roaming i dont want to continue with the same.Kindly do the needful.

                      regards
                      retheesh peethambaran
                      [protected]
                      rvt dialer tones
                      DIALER TUNES
                      I selected a dialer tone, When i selected the tune i got a message that Rs 12/- will bededucted for the Dialer Tune And Rs 25/- will be deducted monthly . Again every month Rs12/-be deducted dated 10th and 24th again deducted Rs.25/- in every month. DONT UNDERSTAND WHERE DOES THE AMOUNT 2 TIMES CUTTING TOTALY Rs.37/- WHEN I CONTACT THE HELPLINE NO I WAS TOLD THAT THEY HAD NOT GOT ANY INTIMATION ABOUT THE FREE SERVICE AND HENCE THE AMOUNT WAS DEDUCTED AND THE ONLY THING THEY COULD DO WSA TO SAY "SORRY".
                      i can not have a callertune as i wish. one cannt even search it on net. i want the song ZINDA REHTI HAIN UNKI MOHABBATEIN as my callertune on my personal no. [protected].please help and reply soon. i m waiting. thanks.
                      Hello
                      Is there any one to receive my call on call information .
                      No body there to receive a call or call to contact
                      I want to unsubsribe dialer tone from BSNL, Any message to send there for this kind o[censored]nsubscription.
                      Pl help me
                      D. K. Dubey
                      i can not have a callertune as i wish. one cannt even search it on net. i want the song TU MANE BHAGVAN EK VARDAN AAPI DE as my callertune on my personal no. [protected].please help and reply soon. i m waiting. thanks.
                      To be honest BSNL cal centre are the most disgusting, illiterate and i think they are just chosen from nowere.They juat cnt explain the simplest thing and if they do the thing doesnt works properly.For past four days i 've been asking those emplyees how or whats the procedure to get a pre chosen caller tune, one of the fella from from cal centre asked me to just press the very first 4 letter of the song and you will get all the codes but i told him, with just mere four forst words of the song might not help but he never listened to me so i sai ok, lemme try and till date i 've been trying, , , and if my sayings eally concerns you(BSNL Department) then kindly guide how will i get this song TU MANE BHAGWAN EK VARDAAN AAPI DE(Gujarati Song) and set it as my caller tune..will be highly apprecaited..Thanking you..one of your a decade old BSNL user..
                      i want the song SUD PARABRAMHA SONG as my callertune from the telugu movie SRIRAMADASU on my personal no. [protected].please help and reply soon. i m waiting. thanks.
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                        S
                        SANTU MONDAL
                        from Mumbai, Maharashtra
                        Jul 10, 2008
                        Resolved
                        Report
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                        Resolved

                        DEAR SIR
                        I HAVE APPLIED FOR THE COLLER TUNE(JANNAT- JARA SI DIL MEIN DE JAGAH TU CODE=600645) ON DATE 29 JUNE 2008,
                        FOR THIS COLLER TUNE BSNL DEDUCTED RS 32 BUT YET NOW THE COLLER TUNE IS NOT ACTIVATED.
                        I HAVE ALREADY LODGED THE COMPLAIN[protected] FOR THIS TO CUSTOMER CARE BUT NO ACTION IS TAKEN YET.
                        PLEASE HELP ME MY MOBILE NO -[protected].
                        SANTU MONDAL
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Sir,
                        many time I set new Caller tume but every time my caller tune not changed but BSNL get money for old Tune when i complint to BSNL this Number [protected] but ther dont give me Prper Answer.
                        caller tune
                        I WANT A CALLER TUNE ACTIVATED IN MY CELL PHONE. MY NO. IS [protected]. SEVERAL TIMES I HAVE ENTERED THE CODE OFFERED BY YOU. PLEASE HELP ME.
                        Sir I Want to apply for bsnl caller tune, i have a song code no. 106840 (which is listed on <http://bsnltunes.bsnlumw.com>)"kahi to hogi wo". For this i send a sms "SUB 106840" to 56700, but they replied that..."NO CONTENT AVAILABLE OR INVALID KEYWORD". if this is wrong procedure then please give me right procedure about activation of caller tune via sms as soon as possible so that i can apply earlier.

                        i also want to know the information about deactivate the caller tune.

                        my mobile no. is +91-[protected].plz give me some useful reply.

                        bsnl excel general — caller tune code not activated

                        i am send a caller tune code 900010 but song is not activate.please attention this matter. y number is [protected]
                        sir,

                        i want stop all sms from my bsnl number so pls give me some usefull reply.
                        my mo no.[protected].

                        Azharlotiy.
                        how to deactivate caller tune
                        Unwanted sms do come frequently, but useful ones do not come. my no. [protected].
                        DEACTIVATION OF CALLER TUNES

                        Sir,

                        Pls help me to get rid of this problem. When sending SMS BT DACT to 56700, I GET A MSG UNABLE TO SEND TO 56700.
                        Could you give a solution for this. My no. ia [protected].

                        excel general — caller tunes

                        I want caller tune song code song:Munthinam partheney, Film:Vaaranam aayiram.

                        Thank u
                        Mahendiran.M
                        Nagapattinam(Dt)
                        [protected]
                        i m so agreesive.
                        plz activate my caller tune because i m failed to activate my caller tunes.
                        Even I am facing the same problem. n I have followed same steps as yours.
                        But no response. BSNL is worse.
                        DEAR SIR
                        I HAVE APPLIED FOR THE CALLERTUNE ( MATHRUDEVOBHAVA-VENUVAI VACHANU) ON DATE 28 DECEMBER 2008.
                        FOR THIS CALLERTUNE BSNL DEDUCTED RS.25, RS.12, RS.2, RS.25 FOR A PERIOD OF 2 MONTHS. BUT YET NOW THE CALLERTUNE IS NOT ACTIVATED.
                        I HAVE ALREADY LODGED THE COMPLAINN FOR THIS TO CUSTOMER CARE. BUT NO ACTION IS TAKEN YET.
                        PLEASE HELP ME. MY MOBILE NO - [protected]
                        PRASANTHI.P
                        I have sent a SMS for BSNL tune on[protected], and BSNL promptly deducted Rs.25/- without giving any tune for my mobile. What should I do now, please help me.

                        My Mobile No:[protected]
                        Dear Sir,
                        I m bsnl mobile customer, I want to get callertune number of " MERE GHAR KE AAGE SAI NATH TERA MANDIR BAN JAYE".
                        So, Plz mail me or SMS on [protected]. OR mail me a website for getting callertune numbers.

                        cell one — dialer tune was not activated

                        Iam Sivakami, my cell number in [protected]. monthly dialer tune charges had deducted, but my dialler tuner is not activating. please rectify the errors, and activate my dialerr tune as early as possible
                        i dont want bsnl caller tunes .pls i request to help me
                        resp sir,
                        I J.N. KHAN my mobile no is [protected] i want activate the coller tune JEENA SIRF MERE LIYE I also send the massage on 56799 but it was reply me not searching, sir please you send me this
                        6 digit code number which i can activate this coller tune
                        YOURS THINKING
                        Khan J N
                        Dear Sir/Madam
                        My Mobile No is [protected]
                        I have a caller tune of "Mukunda Mukunda" i want to deactivate the caller Tune and Stop me in deducting the caller tune Charge

                        Please do the need full for me at the earliest.
                        resp sir,
                        I Suhas Marathe my mobile no is [protected] i want activate the coller tune GAYATRI MANTRA I also send the massage on 56799 but it was reply me not searching, sir please you send me this
                        6 digit code number which i can activate this coller tune
                        YOURS THINKING
                        SUHAS MATRATHE
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                          Rakesh K Sarin
                          from Chandigarh, Chandigarh
                          Jul 9, 2008
                          Resolved
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                          Resolved

                          I have BSNL Cell One -Punjab- [protected].
                          1. For the last three months I am being charged Rs 20+12=32 per month for a caller tune I never requested.
                          2. Customer Care is not approachable-after following 123 ... procedure!
                          3. Customer Care is not appraochable thro' the mobile number given in the Newspapers- with photo of Ms Preity Zinta!
                          4. Trying other SMS methods has resulted in Rs 4/- per minute loss BUT no result.
                          5.Trying to Change to some reasonable tune has resulted in further loss of money.

                          Will Punjab Circle Cell One Authorities will stop my caller tune???

                          Pl...ea...se !!!
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          please stop my caller tune in phone no [protected] from today.
                          please stop caller tune in my phone number [protected].

                          thanks
                          Caller tune :Bahut Pyar karte hain tumko sanam: has been thrusted on my Mobile No [protected] and i am unable to change it. Whatever tune i put on my mobile, only above noted tune reaches the other end.Kindly help me to get rid of this tune.
                          PLZZZZ TELLLLLLLL MEEEEEEEEE
                          HOW CAN I STOP MY HELLO TUNE ON MY MOBILE
                          MY NO- [protected]


                          PLZ STOP THE CALLER TUNE
                          Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account...
                          please stop my caller tune in phone no [protected] from today
                          PLEASE DEACTIVE COLLER TUNE WHICH IS NOT KNOWN TO US WHAT IS RINGING WITH IMMEDIATE EFFECT.
                          you can de-activate ur caller tune with follow these steps:

                          *Go to ur mobile's write message box & type "UNSUB" in capital letters & send it 56700.
                          *If you are face any problem than u can call to bsnl service center on this number [protected].
                          * I[censored] need any help than u can call to me on this number [protected]
                          Please stop caller tune in my phone number [protected]

                          bsnl Mobile No 9417000041 — Charging of Rs 10 by 58888

                          58888 service occasionaly sends messags :used WAP service on Charges Rs 10. I have never used this service. Nor I have givren requisition for this service.Can they tell the reasons for this?

                          bsnl Mobile No 9417000041 — wap subscription service

                          I have already complained about charging of Rs 10 every now and then in the name of wap subscription service on 20th of february but today again the company has deducted Rs 10 on account of this service.There appearrs no check of these complaints.This is a good source of revenue to bsnl.The company is going in doldrums and clinging to straws for revenue.I am thinking of shifting to Vodafone on this very account.

                          Wap subscription service of BSNL — Deduction of Rs 10 every now and then

                          This is my third complaint within a span of 20 days. I recieve message"Thanks for using wap subscription service at...........Your total cost is Rs 10.I have never asked for nor subscribed this service. I have previously also sent complaints about these charges. But it always falls on deaf ears.It appears that nobody reads these complaints.
                          Caller Tune Not Needed

                          I have BSNL Cell One -UP East- [protected].
                          1. For the last three months I am being charged Rs 30 per month for a caller tune I never requested.
                          2. Customer Care is not approachable-after following 123 ... procedure!

                          Please stop charging these undesired collections and reimburse the charges you have already taken.
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                            A
                            anil kolhal
                            from Ahmedabad, Gujarat
                            Jul 9, 2008
                            Resolved
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                            Resolved

                            sir,
                            I am one of the sim holder having no.[protected]. From last 1-2 month i have received spam mails for which i have alredy lodged compaintvide no.2405833 dt.14/06/08 and also again no.2443843 dt 1/7/08. customer care told me that my compaint has solved . but till the date i am receiving spam mails from 58243 and onmobile. pl. do the needfull for customer
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            BSNL — Spam SMS

                            I have constantly been bombarded by spam SMSs from IDs that start with 'BT-'. I have complained many times to the call centre but to no avail. They tell me to meet the Junior Engineer who in turn is most unhelpful. My phone is a DNC registered number but that seems to be not applicable to our national telecom provider.

                            BSNL — Spam

                            I have a BSNL pre-paid mobile service. BSNL spams me with SMS advertising of caller tunes of all sorts. The sender of such SMS is always one BA-611111. On an average I receive about 5 or 6 such SMS everyday. There is no way to block them all permanently but only delete them one by one patiently. Fed up of this!
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                              Dilip Ramwani
                              from Alampur, Telangana
                              Jul 9, 2008
                              Resolved
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                              Resolved

                              I got the Broad band connection in March 08 and I am happy with the speed and service. But the erratic behavior of the internet connection i.e unable to get connnectivity for three to four days continuosly, so many days makes me little bit uneasy. How to solve the problem. I have given complints at local office of BSNL, but the problem persist.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              dear sir,
                              i m the customer of bsnl broadbad balotra dist-barmer in rajsthan .sir in balotra broadband facilty is awialble but no anyone a proper techisines who install the proper bradban conn in balotra .sir i have bussiness of share market and after the setup of bsnl broadband connection the broadband can't running after use only one day.and in balotra no reply by any bsnl officer i agree frm this problem.and sir in balotra when we call bsnl office then the bsnl officer say to go for private shop and they were solve ur problem and sir this private shopeers were say that he can 500 rs for any tym when they come .sir i have start only 15 days of my new bussiness and i gave 2000 rs only private shopeers and after this the problem is not solve.sir i gave rupees 4 times but daily my bussiness will disturb daily frm this problem.i req to bsnl office oj jodhpur because in balotra no one can solve my problem i need solve this problem very quickly
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                                D
                                Dhivya A
                                from Pune, Maharashtra
                                Jul 9, 2008
                                Resolved
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                                Resolved

                                Sir,

                                i have taken a new BSNL post paid sim two weeks before. From that, i'm unable to call STD numbers. i was asked to call cellone services. i searched for that number online and called them. But they didn't take up my complaint. Instead they gave me another number to contact. when i contacted that number, no one is lifting the call. The ring goes on for more that 5 minutes.

                                Also, with this new sim, i'm facing some problems. While i'm on the call, the call drops down abruptly and i'm to call again. Beacuse of this, my bills would be raising,

                                kindly look into these.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Cellone POST PAID — No outgoing service

                                Sir i Rabindra kumar bhotra having mob no [protected] why my out going service is not working. I am already deposite this months bill. Kindly look after my complaints.
                                No out going service

                                Sir i Lal p j having mob no [protected]. My out going service is not working. I am already paid this months bill and previous months bill.But still the outgoing service is not available. When i tried to make a call "CALL BARRED" message is displayed. Kindly look after my complaints.

                                Idea — Std not activated

                                Iam calling customer care to activate my std calls but still the case is same iot is not activated, they dont talk properly, i dont have any outstanding amount but still after requesting for last 21 days the case is same they are not taking any action they always says it will take 24 hours but nothing happened till now i think they making fool of me, now iam fed up of calling them my idea no is [protected]
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                                  Ramdas Betrabet
                                  from Hyderabad, Telangana
                                  Jul 8, 2008
                                  Resolved
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                                  Resolved

                                  I have applied for landline connection at my residence- 3A, Rajeshwari Paradise, Ideal Homes township, Rajarajeshwarinagar Bangalore 560098 on 19 June under Senior Citizen category for non-oyt-general .Till date nobody has responded or visited to provide the connection.As a 75 yr. old and partially disabled person I need the connection badly.
                                  Kindly look into the matter and expedite.
                                  Thanks,
                                  Ramdas V Betrabet
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  BSNL Land line — Landline connection

                                  Dear sir,

                                  Tel no.[protected] is not working properly since many months. At times it is working with disturbance and then it gets
                                  faulty. This is either problem with tel line or with telephone instrumet.

                                  This tel is in the name of Sri. Babu John (my brother), Ernakulam (Dist)
                                  Muvattupuza (Taluk), Kerala (State). At present my parents are alone and I am facing very dicult situation as I can't contact them.

                                  Pl do need ful

                                  Byju John

                                  BSNL — bad landline connection

                                  since last 2 years the underground cable in our area has developed a snag. we have been complaining for it since then, as there is a lot o[censored]nwanted noise in our phone and we cannot hear anything properly. I have given written complaints about this matter in the office, but no action has been taken until now. I have even met the company officials in this regard, but it has been useless. I tried to meet the area sub-divisional engineer in this regard, but even he is not showing any interest in solving my problem. Can anybody help me??? I do not know what to do!!!

                                  when these guys can't solve our problems, why don't they just close down the company.
                                  please guide regarding splitter and modem connections

                                  BSNL — Delay in providing BSNL land line connection

                                  Sir ,
                                  Hi

                                  This is to inform, have applied new connection at Porur circle, since I recently got shifted my house from Cochin,
                                  Applied the form and paid the amount as mentioned , got reply from the person who collected money " your connection will be through in next 6 days " but after 60 days also , there is no indication for getting my line . Even there is no response for call.
                                  Approached customer care, diverting call to SDE office. Now I am in condition, where to demand.
                                  Can BSNL will solve this …………………???
                                  Rgds
                                  Pushparaaj.MR

                                  BSNL — Delay in connecting the landline telephone

                                  I have applied for shifting of our residential telephone on 22.05.2010 along with all the necessary documents. The order for [censored]ing the phone was prepared on hte same day. I was informed that the shifting will take about one week's time. Now it is about to one month since I have applied for the same without any result. When I have re-visited the BSNL office, twice, meanwhile, I was assured that it will be over in one or two days.
                                  Can you please help me in getting the telephone reconnected at the earliest?

                                  BSNL Landline — LAND LINE

                                  MY LAND LINE NO [protected] NOT WORKING LAST ONE WEEK. COMPLAINT ALREADY REGISTRED. COMPLAINT NO [protected].
                                  my no. [protected] is dead.
                                  We also had applied for Shifting of our BSNL Landline telephone from Vijayanagar to Rajarajeshwari Nagar, IV Stage but reason provided by BSNL authorities was for not shifting is shortage of Cables . We got fed up and at last surrendered the telephone line and now we are without fixed line connection in our house.
                                  Krishnaveni
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                                    T.S.Raghu
                                    from Cuddapah, Andhra Pradesh
                                    Jul 8, 2008
                                    Resolved
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                                    Resolved

                                    Very slow transfer rate(downloading rate)

                                    I have been using BSNL Broadband from 13 May 2008. I have 'Home 500' scheme. For this scheme, the actual transfer rate(downloading rate) is about 256kbps to 2mbps. But, from the date I am using broadband, I notice that the downloading rate is only between 30kbps to 40kbps. This consumes a lot of time to download which is so irritatting and also clearly shows that it is far far below the advertised/assured transfer rate . Hence,...
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                                    amit mahendru
                                    from Adampur, Punjab
                                    Jul 8, 2008
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                                    i am living in phillaur disst. jalandhar (punjab), india. i have taken bsnl lind no.my no is [protected] my no had activated on 09 may ang my broad band had activated on 19 may, but company has charged to me full month broad band rent 750. first (sdo) had not told me u had to pay daily base rent broad band rent, and when bill had come and i had gone to (sdo) he told me he cant doi want to ask ur company what doing your management, please give me repl be quick.i am going to consumer court for this purpes
                                    amit mahendru
                                    mob no [protected]
                                    Three years when i first used BSNL broadband for two months usage i got a bill of 60, 000 rupees. They told me that i have uploaded 16 GB while I have not uploaded more than 4 GB. I have payed some 60% of the bill amount because it is waste to fight with the government and you cannot win the case.

                                    You can apply for ADALAT if you want like me.
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