Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 772

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RAJADURAI
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INEFFICIENCY THY NAME BSNL

I took a broadband connection in october 2007 in the 250 plan. with my broadband connection suddenly blinking out on 10.7.2008 then started my ordeal. It got restored only today (16.8.08)after making innumerable calls to the following numbers: 1500, 12678, 12728 then[protected], 2414100, 2414200, 2419890, 2410000, 2400430 and to the personal mobile no. of SDE internet. Every time I was mocked out or with artificial courtesy by the above...
Helpful
Be the first one to find this review helpful
Found this helpful?
62 Comments
Report
Copy
S
SURAJIT MISRA
from Bengaluru, Karnataka
Report
Copy

NON-FUNCTIONAL OUTGOING CALL FACILITY

MY WIFE(SANGHAMITRA MISHRA) HAS A VALID PRE-PAID MOBILE CONNECTION[protected] IN SAMBALPUR, ORISSA, INDIA . HER OUT-GOING CALLS ARE NOT GOING THROUGH SINCE THE MORNING OF 15.08.2008.IT HAS ALREADY BEEN BROUGHT TO THE KNOWLEDGE OF THE CONCERNED LOCAL BSNL OFFICER .BUT THE PROBLEM PERSISTS AND I UNDERSTAND THAT A LOT MANY OTHER CUSTOMERS ARE ALSO FACING THE SAME PROBLEM .
WHO IS RESPONSIBLE FOR THIS PROBLEM AND WHEN IS IT GOING...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Surajit Dhar
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Link failure of broadband

I have taken broad band connection in the month of july08 with rs 750/- unlimited scheme from your office at Satoyabala Exchange Howrah, WB. From last 10 days internet services have become from bad to worse and internet does not get connected for most of the time i have personally lodged complaint to T.K. Modok. but No action been taken. They just tell me to call on [protected]. After calling this number, they said that this the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
baidya nath sen
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

webmail, unsteady link & broadband usage

(1)after getting connection of broadband from bsnl, i am to get one free webmail id of dataone which i have not got even after one year despite my several requests to bsnl.
(2)my telephone line for broadband always remains noisy, from distribution box to customer end the connection is miserable, hanging loosely sometimes gets disconnected. requesting to exchange no permanent solution has been achieved.
(3) the broadband remains...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Munmun Mohanty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline Connection Is Dead Since Past 1 Week

Dear Sir,

This is to inform you that my BSNL Landline no.[protected] is dead since past one week.
This is preventing any kind of communication to be carried out to and from my house.
We are facing many difficulties because of this.

Please fix this problem as early as possible.
Given below is the address :
Flat No. 205, Buckingham,
Amrutha Valley, Banjara Hills, Road No....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajesh kumar panda
from Patna, Bihar
Report
Copy

change life time to normal prepaid

i have life time prepaid sim, but till now i am intresed to normal prepaid sim what i can do now, please give me the any suggest...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
M
Madhabi Lata Sinha
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Usage data not showing

Sir,
I am holding a Broad Band connection in my Telephone No.[protected] under Bolpur Telephone Exchange. I am entitled, as per the plan, to 1(one) GB free downloading. But since some time back I am not getting any access to view my Broad Band Usage data and consequently I am in dark whether I have consumed excess or not. This in, other words, prove that the BSNL have failed to provide the requisite service. And for such failure...
Helpful
Be the first one to find this review helpful
Found this helpful?
32 Comments
Report
Copy
R
rajeswari
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid username,password

hai,
i have bsnl broadband connection in my pc
it is working but when i log on dataone.in to view my usage details it gives "invaild portal id & password.
so i cannot see details & i am getting more bill
my broadband connection is limited
without knowing details how i analyze that how much mb i am using
when i contact to regional bsnl office they are not telling my correct portalid...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Nitin Kumar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Committee members acting as landlords

Hi there,
I have been residing in a flat in BSNL Telehos Society, Chandigarh as my father was alloted a flat as he was a member of BSNL Telehos Society. Society is governed by a managmenet committee of its 7 members who are acting more like landlords of the society and sending threatening letters. I live on the 2nd floor and there has been leakage in the ceiling and walls of 1st floor occupants (leakage occurring more during rains)....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K. VISWANATHAN
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over billing of Broadband usage

13/08/08

sir,
I am in H250 scheme in BSNL Broad band usage which allows free for a download/upload up to 1 gb. For the month of July '08, I was charged for BBusage charged for Rs. 413 as against my usage of Broadband 449MB only. It is highly tensioned me that I cant bear such an amount for not utilising the service.

Regarding this, I have contacted Mr. P. Govindan, Customer complaints at Karur,...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
A
anand prakash gautam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

provide puk number

sir,
i m anand praksh gautam my bsnl excel sim no is[protected] due to bad network i cant get my puk no.so plz send me my puk1 no. as soon as possible
i wuld be highly obeliged for ur kindness
thankng you...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
B
bc_pattnaik
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PUK Code

After 3 attemp of Luck Code in My Phone the Phone got blocked. and It si asking for PUK code.. I have tried several times to Constomer care for PUK code but From last 2 Hrs no one is responding to My call. My Mobile no is : [protected] and SIM card no is:[protected] ..

Please Help me to retrive the PUK code for my no.....
Helpful
Be the first one to find this review helpful
Found this helpful?
68 Comments
Report
Copy
B
Bilas Bihari Srivastva
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

land line phone

My phone no-2200483 is not working properly since 9/08/08.
Ican not make any call because phone is replying only this sentence
"Please check the number you dailed"...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
B
bipan guleria
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compliments to BSNL for being the way it is

Unable to pay my bill online, unable to even register.
The broadband service currently provided by BSNL at our office is Corporate plan 3000, but i never felt it was Broadband i am using.

i do not know up till how long it will keep helping private players..
when it will provide the intended services as desired......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hemant Uttam Selmokar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of Landline

Hi,
I have applied for new connection. Line man came and connected it to the comman area.
I have furniture at the location where bulider has provided me a landline connection so that is not exposed . I need to get it from outside or need to have some work around. The line man has come there put in connection to the common box. Now he is saying your line is on .
I want to know how I can still have connection?
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Premprakash T.
from Dhule, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abusing calls from unknown id/phone

Sir, since 4/5 days i am receiving extremly abusing calls from unknown call i.e may be from i-net computer. When i asked to my local bsnl authority to give the detail of the caller(place and name and adress) they simply refused to give and say go to police. As i am a customer of the bsnl, they are suppose to give the detailsof the customer or they should not pass such massage to me. Kindly advise what shall i do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bapubhai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

yet to get BSNL Broadband after 6 months

I am staying in Doddanekkundi Village, near to Marathhahali outer ring road. I opted for a BSNL broadband connection because in my place Airtel connection is not available. So I applied for a BSNL broadband connection on March 30th 2008.
I didn’t get any information about my connection from BSNL after 15 days passed. So I consulted with some of my local friends and they suggested me to go to KRPuram exchange to enquiry about...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
Syed Meraj hmad
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non shifting of telephone connection (0522 2738087)

I moved an application for shifting of my telephone and broadband connection (tel No.[protected] from Vikas Nagar exchange to Jankipuram exchange (Lucknow) on 09.06.2008. It has not been shifted despite many complaints....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Upendra Hiralal Marfatia
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Able to Deactivate SMS Alert Pack

Responding to SMS from 56505020 I subscribed to STOCK ALERT service @ Rs.20/month on 10.06.08. Since these messages (recvd from 56505/message centre No.[protected] contained only stock indices, I tried to discontinue the service before end of first month. Since then I am trying and trying, with no result. BSNL Cust.care No.[protected] is not able to provide the No. and text of message whereby I can discontinue SMS pack. Pl. help. My mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
SANJAY SINHA
from Ranchi, Jharkhand
Report
Copy

download speed

my download speed has decreased considerably. i'm getting only 5kbps.can u imagine? broad band and this speed? pls. help me to get rid of this problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services