[Resolved]  BSNL — over billing

BSNL MOBILE. — OVERBILLING.

I, Use BSNL Post paid connection number is [protected], last month I have received a bill of Rs. 506.00 which was paid after due date again this month I have received a bill of Rs. 960.00 (454.00 this month + included 506.00 last month) wrongly I have paid the above bill through online payment. so please check your system for this number and give me a solution on this mattar

Thanks
Amit Pareek
[protected]

hi
mere pas bsnl mobile no [protected] hai uska last bill 13th April ka sms ka bill Rs.2296/- aa gaya jo bahot over tha, over is liye aaya hai kyu ki mai agar kisi ko 1 sms karta tha to vohi sms 15 se 50 bar repeat hota tha.
aur mera sms package hai 100rs me 1250 sms. aur vo bhi kabhi pure nahi hote the.
aur jab maine bsnl costumer care navrangpura ahmedabad mai complaint ki to vaha se answer mila ke jo bill aaya hai vo sahi hai.maine kaha thik hai aur maine bill pay kar diya aur is month me bhi mera sms ka bill rs 2504/- aaya hai aur mai aaj 21st, May,bhi costumer care center gaya to vaha se satisfy answer nahi mila.

I have been regulary paying my BSNL Telephone Bill for my residential Telephone, No.[protected], installed at B-67, II Floor, Parsv Nath Paradise, Mohan Nagar, Ghaziabad-201007. For the Bill Of July 2011, a Debit amount of Rs. 5248/ - has been shown, totalling the Monthly Bill to Rs. 6295/- , which I have paid By Ch. No. 608569, of Syndicate Bank, on 30th August 2011. But I am not aware of this Debit amount of Rs. 5248/- plus Taxes , since I have been regulary been paying my Telephone Bill.

Wg Cdr Yogya Raj Sharma ( retd.)

I AM HAVING A POSTPAID MOBILE CONNECTION SINCE 1993 FROM BSNL-KOLKATA VIDE MOB NO. [protected]. SUDDENLY I FOUND A MESSAGE THAT I HAVE CROSSED THS LIMIT OF RS. 2000/- AND I HAVE DOWNLOADED 11 GB VIA GPRS AND MY CURRENT USAGE IS RS. 4682/- I TALKED TO CUSTOMER CARE TO INVESTIGATE BUT NO SATISFACTORY ANSWER CAME. I WANT THE PROPER INVESTIGATION TOWARDS THE SAME WITH FULL DETAILS OF THE BILL AS THIS HAS BECOME FIRST TIME. REPEATEDLY MESSAGE IS COMING THAT MY CONNECTION IS GOING TO BE DISCONNECTED. WHY THE ALRAM WAS NOT RAISED AS SOON AS I CROSSED RS. 2000/- IT CAME ONLY AFTER CROSSING RS. 4632/- THIS IS SIMPLY REDICULOUS.

Sir

My Landline No:[protected] with Broadband connection. I used to get average monthly bill of Rs: 600- during last 7-8 years . For the first time this month I received a bill for Rs: 1900-plus showing the huge usage of Internet.
Most of the time I am using my Reliance data card on my laptop and used the said BSNL connection sparingly.
On inquiry with accounts in BSNL office near Banashankari Complex, Bangalore they agreed that some new software is in use by them but not accepting my wrong billing and not given convincing proof of over usage .

During last 8 years issue of bill for such big amount for the first time shows some fault in billing .

Hence please take up the matter and issue genuine bill and also provide me the statement o[censored]sage. .

Mohandas