[Resolved]  BSNL Prepaid BlackBerry — Service not activated

Address:

Hyderabad, Andhra Pradesh

Hi
I have taken Prepaid connection from BSNL just to use for my blackberry. I have recharged with 399 for 399 BIS plan on 22-Feb-2010. On that day they said BIS will be activated with in 24 hours. But still its not got activated. i have asked airtel people to release the PIN. They have released the PIN. When i call to the 1505 call centre they said that my mobile is not getting registered with RIM BIS. They says my blackberry Storm2 9550 (Unlocked from US) doesn't support because it is unlocked from US. Where as i am using BIS in the same handset with Airtel since one year. In Airtel Network my handset got registered. Actually i was thinking to shift to BSNL using MNP. Before that i wanted to try BSNL blackberry services. But I am not happy with the BSNL BB Support team. I am not able to use BIS since 5 days where as they sayd every thing is fine at their end. BSNL don't have strong technical support team. Who will solve my issue In BSNL? I think it is better for me to stick with Airtel. My balance getting deducting with out using BIS.

My Phone Number: [protected]

PIN: 31171655
IMEI: [protected]