Bharat Sanchar Nigam [BSNL] Complaints & Reviews

dear sir,
my broadband internet connection is not working since last 25 days on landline no.[protected]. there is no response on toll free 1500/1504 (.) request to kindly get it restored (.)
tks
regards
ssbisht
palam vihar...

My BSNL pre paid Mobile No. [protected] of Orissa Circle, presently I am on roaming in the state of Karnataka since 3rd March 2011 , but surprisingly even though I am not sending any SMS from my mobile, I am getting message like " YOUR LAST SMS COST Rs.1 AND THE BALANCE REMAINS Rs. " like this and already some more than Rs.20 to Rs.30 have been deducted towards SMS charges without any such sms sent by me.

I...

We are a BSNL Cell One ECS Customer.ECS is Given in Punjab National Bank, Nungambakkam Branch, Chennai - 600 034 in the name of M/s. Hitech Surveyors Pvt Ltd. Mobile Nos. [protected], [protected] and land line No.[protected] all the three bills are given ECS for past more than two years. Till last month we never faced a problem in that. Last month bill (Jan 2011) for[protected] was Rs.1293. We got a message on 15th Feb that we had no balance...

Dear Sir,
I am regular customer in your org. but now some transactions are failed but amount deducted in my account,i am greatful to you if you refund my amount.these transactions given below.
Date subscriber ID order ID transaction ID recharge status

8/3/2011 [protected] R[protected] 22242514 FAILURE

[protected] [protected] R[protected] 18610320 FAILUREbr...

sir,i have complaint many times about my balance deduction in bsnl ( gsm), company automatically activate a service to my no. named as masti pack, and charged rs6.00 inr..
i called many times to customer care and de-activated that service..
but they again and again activate this service..
and deduct balance.....

Since 3rd February 2011 till now, I keep requesting the BSNL Customer care to send GPRS setting to activate my new Mobile Nokia E63. Everyday new person attend and promise to send the same within few hours. But so far it has not been activated. Calling again the Customer Care to-day at 9.30am one staff MS. SHARMILA attended and refused to divulge the superiors name, contact no. or e-mail id. I wonder what's happening. Are they're...

I am using the landline connection for last 20 years ,now iam abroad band customer also ,all the lines are now shifted to under ground lines .while they are shifting the lines I was not at home there by only my connection remained as postal line .now the ground connection has to just connect to my house other works are completed .regulalarly my postal line is getting breaked due to rain and also by sheding of coconut palms in the way ,iam...

Dear Sir,

My number is [protected], I am not able to migrate from Beladingalu plan to Karnataka mitra plan. Contacted around 15 times with customer care and not getting proper answers. I have balance and validity. The customer care peoples and senior executive of BSNL are not able to solve the problem. After 15 days still my complaint is not solved. Every time when i complained they are telling that within 2 hours our peoples...

My Landphone No: [protected]

I have been the issue that My Landphone not working and dead Response since 19 Feb 2011. I have registered Complaints many time during these days and contacted nearest exchange office Padichira. But I got nothing response from authority . Already I paid the tax for one year and I have been struggling same issue, Will I get Any Positive response from the authority.


...

my landline phone is dead from one year ,before some time i have complained then for one day phone is running and after one day remain dead
i have contacted with near by official but there is no response
as per my knowledge in my phone there is no technicality in repairing only at two three place cable are not in good condition cable wire are misplaced and phone is not running.

...

i want to subscribing bsnl india games today itself...

the package could not be loaded properly and my complaint was not attended in time.It was initially said the programme was on trial basis and I couldnt see the trial demo .now not interested....

Sir ,

The BSNL authorities had unusually exceeded my bill to Rs.10000/- without actual usage. I had visited to to the officials for the deatils regarding the same but they refused to help me.
I had even filed written application for the duplicate bill , E-mails (Post grievances) , and called up customer care so many times but no one helped me out and ultimately they disconnected my landline number. I thereby request...

I have applied for a new land line telephone connection with internet facility on 17 Sep 2010 vide DN No [protected], Cust ID - [protected]. There is a requireent of around 500 mtr cabling to my residency. Inspite of repeated enquiry with BSNL office at Palan Vihar, there is no progress on the request. Every time they say will do within one month.

Already lapsed 06 months, I don't know when the cabling work starts and...

I have received telephone bill for RS 1800 for nothing As I am not using any kind of service from BSNLHow can a bill be generated as there is no telephone line, No Phone set nor Router installed at my home.
3. My area comes under Sector-58 Noida BSNL exchange as I am a resident of Sector-56,
How S.D.O Mr.K.D.Verma generated the bill who is there now at Sector -19,Noida As there is no phone at my home nor a telephone line.they...

Hi,
I have recharged my mobile on BSNL portal with a top up of Rs.220/- on March 5th at 12:46 am. The transaction was successful as per the portal and amount got debited from the ICICI bank account i used. I even raised a compliant with the BSNL customer care for which i was told to wait for 24hrs. Now, after 24hrs of the compliant time, my problem is not addressed.

Done one more transaction with a top up of Rs.110/-...

I have recharge of Rs. 50.00 on 5/03/2011 and get the sms frm no 1005 which written that "your account has been credited with Rs. 50. Recharge Voucher successfully from [protected] on 05/03/2011 at 10:21:13 AM Ref: 7071582."
but till 06/03/2011 at 11:15AM I cannot get the balance. For that I contact the customcare on 1503, but after no times attemps lastly custom care came on line but didnot reply the satisfactory and give...

i have received daily 2 to 4 SMS from 58558. I have send stop the service as 'STOPMEH' on the following dates 19.12.10/ 13.1.11, 18.1.11-three SMS, 11.2.11 two SMS,21.2.11 and22.2.11. But they reply invalid message.They send Hindi message, but I dont know hindi. they deducted Rs 60 from post paid BSNL account. My cell phone No.[protected].Pls ask them to sop messages to [protected].
Thanking you.
Regards,
AL.Rajendran...

Land Line No< [protected]
TWO Days my telephone is not working,Already inform to Naranganam Telephone Exchange until No response[protected],and also complaint to Kozhenchery exchange change land phone because ,phone also not working augest 2010 to[protected] still no change ,it is repair atleast 50 time.so I by my own money but iam paying every two months RS 220.Too much headache from bsnl land line,I am planing to stop connection.unnecessory...

I have closed the WLL account about 8 months and still I'm receiving bill from BSNL saying that there is due amount about 3000 Rs but i have pad all those even then ....

BSNL is exploiting the customers! I'm using Broadband unlimited plan and now they send me two bills one telephone and another for internet and the amount is 2000 or 3000 for internet.. WTF

BSNL will no more exist in India !! Every...