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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 570

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P
prasa84
from Hyderabad, Telangana
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Not Send in UPC

Address:Hyderabad, Andhra Pradesh

Sir,

Bsnl is Not Sending UPC Code, to Convert to Other Network,I have Sent Twice the message for each they charged 60paise.
and Some person Called from Bsnl Customer Care and asked me the reason that why i am planning to change frm bsnl and wen i tell the reason , he told me to wait and disconnected after 2 minutes.
sir plz do the needful.

Regards,
Prasad Kumar.M
mob no:[protected]...
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S
SHUBHOMCA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SLOW SPEED < 40 KB

Address:Hyderabad, Andhra Pradesh

Sir,
I have purchased bsnl 3g usb data card on[protected] mfg date:2010.09, hardware version:v1.0, software version:lw272 v1.0, imei no.:[protected] and s|n:[protected].The usb data card disconnected automatically within 5 minutes and the speed is too slow about 25 kbps.so i request you to solve this problem within a manageable days or replace my data card or return my money back.If you do not take any action then i will take...
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M
manasbiswas1988
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Dead

Address:South Andaman, Andaman and Nicobar Islands

Sir/ madam

From past 2-3 years I have facing Land line Connection problem (Phone No.:[protected] in port blair it gets dead every 2 to 3 months and the sound disturbence in conncection is a lot, Iam a retired Defence Personnel and i find it very hard to file a complaint every month, I had lot of difficulty in these up down procedure. I had filed couple of complaints in many times but still I not get permanent solutions....
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V
vishnu1978
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call detail incoming and outgoing

Address:Sikar, Rajasthan

sir please send me my mobile no [protected] bsnl mobile postped 13/12/2010 to 12/01/2011 all incoming and outgoing call detail pl send me my email id [protected]@yahoo.co.in vishnukant sharma sikar rajasthan thanks...
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H
harvee
from Davorlim, Goa
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My Phone is not working

Address:Ahmedabad, Gujarat

No.[protected]...
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N
nurulm
from Mahbubnagar, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not activated

Address:Hyderabad, Andhra Pradesh

Hi
I have taken Prepaid connection from BSNL just to use for my blackberry. I have recharged with 399 for 399 BIS plan on 22-Feb-2010. On that day they said BIS will be activated with in 24 hours. But still its not got activated. i have asked airtel people to release the PIN. They have released the PIN. When i call to the 1505 call centre they said that my mobile is not getting registered with RIM BIS. They says my blackberry Storm2...
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A
acid9burn
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

can't check broadband usage

Address:Kollam, Kerala

sir,
I cant check the BSNL BROADBAND usage from the begining of this month onwards.I registered into the so called selfcare portal. But when i queried the usage the page says "For the selected Month February no Invoices are present,Click on the Query button below and select another Month".So i cant check how much MB i have consumed.Any excess MB and hence the Excess money that i have to pay for is just because of the lack...
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K
komandooru.arun
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP Sim not activated

Address:Bangalore, Karnataka

Hi,
Applied for MNP (from Airtel to BSNL). Got MNP unique porting ID AX712725 from airtel immediately.
Applied on 19 Feb2011 with BSNL at Banashankri CS. Got port in request my number from BSNL saying BSNL accepted and will be ported on 24 Feb 2011 @ 22:48.

I get SIM Card Rejected on Airtel, hence changed the BSNL Sim card, even there getting the same message starting 24 Feb 2011 till now almost 16 hrs passed....
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J
JABIRHASAN
from Shimoga, Karnataka
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Not giving response against amount deduction

Address:Haryana

Dear Sir,
BSNL activated service for yahoo masanger on My Mobile No-[protected] in the month of Dec.2010 and deduct an amount of Rs.-30 for Dec. and also deduct again Rs.-30/- on 23.01.2011.
I have complaint on dated 23.01.2011 for deactivate this service vide complent No-A23HR502159 but in 22.02.2011 they have again deduct Rs.-30/- for this services and i have again complained dt- 23.02.2011 vide no- B23HR775631 but till we...
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A
amoskrome
from Delhi, Delhi
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complaint

Address:Dimapur, Nagaland

cannot browse to the web page displayed error....
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R
rol
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem

Address:Jaunpur, Uttar Pradesh

sir here in my area network problem creats many problem like breaking of voice, disconnection etc. we are much suffering bcoz of this. I accept that where i live i.e. village area but always every network available there bcoz it is so near to city. sir I live in kajgaon & there is a bsnl exchange is also available. i think i.e. not working properly. I request you to solve my problem. not only I am suffering but also whole area is suffering...
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R
rakesh t
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing

I got a new bsnl postpaid connection(1500 plan) on 8th dec, 2010. My first postpaid bill amounted to Rs. 2250, dated 19th January 2011. After paying the bill i again recieved a bill dated 19th January 2011 of amount Rs. 1850, when contacted to respective bsnl office account manager no certified answer was given. I've paid two bills of amount Rs. 2250 and Rs. 1850 for the same duration.
I hope the respective authority will look...
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S
shajimonachu
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY LESS SPEED ,

Address:Pondicherry, Puducherry

Hi ,
i am a costomer of BSNL 3G DATACARD( pen drive type) ( [protected]) ,and it's very sad to say that , i hardly get 200-400kbs speed , ver BSNL Claim it to be 2-3 mbps . as my office is near jipmer and as i understood jipmer already has a tower for BSNL , really don't understand what makes it so slow !!!!! I would request the authorities to look into the matter and rectify or boost it so that the customers will enjoy...
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Papiya Paul
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill charged illegally

Address:North 24 Parganas, West Bengal

Dear Sir,
This is to let you know that my BSNL landline no is[protected] with broadband service.My BSNL customer ID is[protected].

I have paid the bill till Dec,2010. But as I received the January 2011 bill,I see that an additional charge for "Hungama Music" has been deducted from 30/9/2010 as follows. I want to let you know that I have never ever subscribed for Hungama music,hence never used it.br...
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G
gkasansol
from Digboi, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without any information activate games and movie download service

Address:Bardhaman, West Bengal

I have been using BSNL broadband for the past 5 months. My BSNL landline number is[protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.125/- and 149/- has been charged against MoD(Music on Demand)and God(games on demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood...
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Wajahat
from Delhi, Delhi
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Bills not coming for over 6 months

Address:Gurgaon, Haryana

Hi,

I am a consumer of BSNL landline services[protected], over the past 6 months I have not received a single bill, my only indicator for the amount due is the online registry I have done where it tells me the amount due and that too without any breakups.

Request you to please take this forward with the concerned officials as I am not getting any support from BSNL.


regards
br...
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R
ranjan vidyarthi
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response customer care

Address:Dhanbad, Jharkhand

i m a bsnl cellone customer user from jharkhand
presently i m in dhanbad
i m having no [protected](bsnl prepaid)

auto subscription by company is being done and my balance has been reduced from rs 71 to rs 41 ..

even if no reply or call being made by me to company or any msg

1 msg frm company came about the subscription automatically ..

i had activated dnd(DO NOT...
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H
harrisknight
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline online payment

Address:Chennai, Tamil Nadu

I had paid my bsnl land line[protected]consumer No. [protected]) for Rs.903/- on 19.02.2011 through bsnl online via Indian bank credit card the amount was deducted from my account but the bsnl receipt was not generated and its showing the was outstanding till date .please confirm the receipt of payment of the given phone number, having the bill no-[protected] dated 10.02.2011....
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V
V K Gaur
from Bengaluru, Karnataka
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without giving bill demanding inflated amounts

Address:Gurgaon, Haryana

After many months I received soft copy bill showingRs 1664.60 outstanding.Last bill I paid in Jan11 and present bill showws2405/including outstanding1664.60p.Out standing bill amount does not indicat details. I demanded details vide my bsnl complaint HAR/CO/2011/1161. No reply received.Mycust ID is [protected] and a/c no is [protected].It is common to my area that bills are not sent.
What should I do.
VK Gaur...
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K
kalyanaswami
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CANCELELLATION IPTV CONNECTION & RE PAYMENT OF DEPOSIT PAYMENT OF

Address:Rangareddy, Andhra Pradesh

Respected Sir,
Seeing the advertisement at BSnL office trimulgherry i contacted Mr.Srinivas and his mobile number is [protected]. He is the representative of 'MY WAY IPTV (BSNL) Smart Digivision Pvt., Ltd,Himayath nagar, Hyderabad. MyWay IPTV rep Mr. Srinivas came to my place and explained about the systemm and he told me that if i am not satisfied with MyWay DTH system the deposit Rs 1500/ will be refunded. he gave an application...
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