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[Resolved]  BSNL PREPAID MOBILE SERVICES — Unwanted sms from 53030 of BSNL to deduct money

I am the user of mobile no. [protected]. Every day I am receiving messages from 53030 asking me to answer their silly questions. Without my consent they have made me a subscriber of AFACT5TOLLY5 and deducted Rs. 5/- from my account. They further stated that to unsubscribe send the message to them as UNSUBAFACT5TOLLY5. When I sent the message to unsubscribe, they replied that the text of message is wrong and again deducted Rs. 5/-. Onceagain I neatly composed UNSUBAFACT5TOLLY5 and sent to 53030. But, instead o[censored]nsubscribing they further deducted Rs. 5/- and said the same old story of wrong text message.

Today I have received a message from 53030 stating that 'your subscription for AFACT5TOLLY5 will be renewed in 1 days. To unsubscribe send UNSUBAFACT5TOLLY5 to 53030'. This message was sent on 14 Dec 09 at 08:10:07 through message centre No[protected] sender by +53030. But, I have not sent any reply to them as I know they will onceagain deduct the money from my account.

Kindly arrange to stop this type of stealing money and sending messages to me henceforth.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  23 CommentsShareTweet


bsnl prepaid mobile mobile — unwanted mobile charges

i want to unsubscribe the inditimes as daily at midnight one sms comes thanks for using indiatimes and charges is Rs. 1/-. my prepaid mobile no. is [protected]

BSNL Prepaid Mobile — Network Problem

Since 3G has been launched in Lucknow BSNL service has detoriateed a lot.The CCE at BSNL Call center disconnects the call after saying that the Mobile phone is faulty.
How to get out of the situation as i couldn't change the number.

Prepaid Mobile — service

mera phone kho gaya tha maine phir se naya sim card no.[protected]HLR-) mobile no. [protected] liya hai lekin jab se naya sim issue huwa hai tab se 1-2 cal karne ke bad mobile refress ho jata hai. phone ko kai bar shope pe dikhaya hai lekin wo phone ko sahi batate hai.
please take this matter and make nessery action as needful
i have a bsnl connet in n 95 . bt it has no range
Dear Sir,

My Mobile No [protected] (pre paid) has been locked and when I on my mobile it is asking for PUK No.
Please instruct me what to do for the same or send my PUK No . Your early action in this matter is highly appreciated.

Thanks & Regards

Rajesh Raizada
Contact No[protected]

text messages — wrongly charged for messages every day

my mobile no is [protected] service expire date is dec 2011. please stop all private advertise massages in my mobile its charge me Rs 3.00 per massage. please stop this massages. thank you.

BSNL — bsnl sms problem

I am a user of BSNL student suvidha.Though for calling I have no problem but my messages are not sending properly most of the times I want to send a message 5-6 times for sending that message every time it is getting failed. Not only that my relatives and friends to whom I send messages is not getting the messages is proper time. A delay of one hour or two hour is there in message receiving. So could you please look after it seriously. My mobile number is [protected]

Prepaid Mobile — Call waiting service

Dear sir ,
I have Reliance india mobile phone since last 6 years, It is life time activated,
My problem is that call waiting service is not activated on my phone, i have made many complaint in this regard , i was given a number to dial *311, to activate the service , but when i dial the number , the error massage "Pease check the number u have diald" i requested to nota a complaint to custmer care but he did not give me any complaint number. My phone instrument is fully comptible for this service.
Hope for a quick action from your side. Thanking you.


Vineet Mahera.

BSNL PREPAID MOBILE SERVICES — to unsubscribe fhm video

i have reported many times but my fhm video service is still continue. plz stop it message comes frm[protected]
I m also through the same problem. Please do something !!
Is anything going to happen on it...the smses are just relentless...

Prepaid Mobile — my mobile no - 9569561762 is not working i am not able to make or receive a call

i am not able to make or receive a call. my mobile no is -[protected].it is taken under 50 paisa plan last month
my Bsnl Mobile is [protected]. the same story. they are looting money from the consumers.

BSNL — unsubscription of FHM Video

my mobile no is [protected] please deacivate unnessary subsription service of FHM VIDEO from
mine is also the same problem.

BSNL — unsubscription of FHM Video.

Dear Sir-
I lawdge complaint previously but you did not entertain.So kindly deactivate the subscription service of FHM video.
my mobile no is [protected].
The issue is prevalent in Airtel Delhi circle as well. I tried STOP ALL keywords but am yet to receive any confirmation for the unsubscription.

Any other inputs will be highly appreciated as this is sheer nuisance.

Cell Phone service providers — Unsolicited SMS

I am getting unsolicited sms from the following number.[protected]. How can I get the details so that I could make a complaint. Do the cellphone service providers have a online directory. Why there is no such directory like that of the old printed telephone directories. Is the TRAI aware of these difficulties of customers. Should we not make mandatory the directories.
I have the same problem now i have afraid whether i will carry the service or Not, this the Request to BSNL officials to please take some serious steps in this regard.

Uttam Prasad

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    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001