[Resolved] BSNL Telephone & internet broadband — frequent breakdown

2435691

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

My telephone number is[protected]. There has been almost a total breakdown of internet services for the past three months. a number of complaints verbally or telephonically has yeilded no results. Telephone number [protected] meant to receive complaints is never manned and the call are oftenly have to be abandoned after long wait without any response. I would request if a proper defect analysis and repairs are carried out in order to alleviate frequent breakdown.

Thanks and regards

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Aug 13, 2020

Complaint marked as Resolved

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Comments

GURDEV KAUR

from Jalna, Maharashtra

BSNL — frequent breakdown of telephone and broadband services

Dear sir

There is frequent breakdown of my landlne no. [protected]. There is also chronic problem of instablity in ADSN link on Broadband which is installed on the above stated number.Despite registring complaint with the local exchange as well as at Higher authorities the problem is not rectified to my satisfaction. BSNL is doing only lip service but not taking any concrete action on it.

Siji Mon John

from Mavelikara, Kerala

Sir, I wanted to block download in my broadband. Will u please give password for blocking download?.

siddharth tiwari

from Jaipur, Rajasthan

BSNL — link breakdown

sir we r facing the problem of link break everyday
the link breaks every 10 min n even after complaints no one came to resolve it ...
we r fed up with this broadband problems every now n then kindly helpus out or we will be forced to disconnect the service of bsnl including the phone system .. land line
thx

milapdogra

from Mohali, Punjab

BSNL — telephone &internet out of order

my telephone number[protected] and internet facility is out of order due to non submission of payment. But now i have deposited my bill against rt. no JLD[protected] paid on 8/6/2011 for Rs. 4100/- and asked me that the telephone and internet will start till last evening but till morning , there is no signal of internet and no dial tone of telephone

MY ACCOUNT NO. IS[protected]

please look into the matter

milap dogra

sm.ganesh

from Warangal, Telangana

Agreed. Mine is a BSNL broadband. The plan is 4Mbps but the speed never goes beyond 1.7 Mbps. This is the maximum that I get, it was as worse as 200Kbps many a times.

I have raised multiple complaints but they got closed even without a single call from the tech support.