Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i have telephone number[protected] with brade band fesicility .since three months iam getting huge phone bill due to music hungama on demand with my consent now i want disconnect my bsnl connection on worst response from bsnl department i want to deactivate music hungama immediate please guide me or there is no chance to me except to disconnect my phone


yours
p.nanjundeswar

I Booked complaint BSNL LAND LINE CONNECTION not working for last 30 days at SHOLINGANALLOR CHENNAI

Respected Sir,

This complaint is regarding bsnl land line connection, last 30 days not working my land line phone, i informed to the custmer care, but still now no one solve my problem,

i made call lot of times but now a days no one pick the call
BSNL LAND LINE CUSTOMER CARE NO: [protected]

Kindly i am looking for u r help

Dear
Sir ,we have requested for u that my BSNL WLL internet speed is very slow .I cant do the work first .It is Difficult all of members in our district .
So ,i requested that kindly solve this problem as soon as possible

Thank you ,sir
KHANAKUL,HOOGHLY
(all bsnl wll members)

I suddenly had my number [protected] going inactive on 15th April 2011, as my SIM was showing as not registered. I made a complaint by calling Cellone @[protected] and registered on 15th April 2011 around 11:45 am. I was given a docket number of 4934941. I also visited the BSNL office Aundh on 18th April 2011 and met the concerned division that deals with Cellone. I was told that they would look into this and get it rectified within couple of days and I would get a callback on the same at my alternative numbers, which I provided. Till now (April 21 2011) there was no call back and my SIM is still not functioning. It is notable that my number was ported from Vodafone and there happened something with their database and they don;t see the number identified.

I have taken a internet broad band from BSNL. The same is not operative for most of the time. We have made several complaints to the concerned Department and met the senior officer in person but of little help.

It appears that they do not want do rectify the problem and subtily forcing their costomer to opt out to any other service provider ( Private ). The callousness of the employees is unbearable.

ANAND KISHORE
[protected]
[protected]

MY NAME IS REJI.KM, I am from Kaloor Ernakulam City Kerala our home Landline no is [protected] ( CONSUMER NO 4916120 )now its not working past 5 days.I have reported the complaint to BSNL office on April 14th still they do not solve my complaint. We have telephone complaint every month the same problem.All my relatives ask me y nobody pick the phone when they dial they hear ring they thought nobody there in home or not responding.The main fun is they do not didact the rent for my phone connection not in service period.

Respected Sir,

I have landline connection in home with broadband service, but none o[censored]s in home will make calls in landline, only usage will be internet. I suspect some local calls are made using phone. I am getting heavy bill. please do provide me call list (dialed) for this number[protected] for last 2 months.

Thanks & Regards
Praveen

Landlien and broadband not working
My land line no is[protected]; this no is not working for the past three weeks.

Maa. Thamizhpparithi
[protected]...

I am a petrol pump owner at Akalgarh and have a landline phone from BSNL i.e. [protected]. This number is out of order from the last fifteen days. Despite so many requests to the concerned officials(i.e. Line man, J.E. & SDO Amloh), no effort has been done by them till now.
I also done a phone complaint on dated 09-04-11 wide complaint no.[protected]. Without telephone link we are suffering daily loss as we are unable to use the Swipe card machine at the petrol pump. Hoping for an early solution.
Surjit Singh [protected].

My Land line No.[protected] at Bolinj is not working properly for last 6 months. Somtime the incoming call is not coming for last one month, sometime the phone is dead or somtime phone is working but broadband connection is not there.But to my surprise the BSNL authourity never fails to send the bill they are lest bothered whether your phone or broadband is working or out of order. They will send you standard Bill. The BSNL Advertised lots about their product but the service wise they are far behind compare to private telecom. They will remined you about the bill payment but they will rarely see the complaint of the customer..

Please see if you can restart landline no.[protected] because it is out of order again for last 7 days.

My Telephone Number is[protected]. I am using a Broadband Internet Connection of BSNL for a monthly Combo Plan of Rs500/-. For the last 3 months my monthly bills include a charge of Rs 149/- under the head " One time Charges" towards " Hungama Music on Demand". BSNL never asked for my consent to give me this service. Strangely, I have never been aware of such a service in the Internet. I have never asked for nor used this service. Is it not a gross injustice to charge for an unwanted and unused service without the the consent of the customer. I Thought that BSNL is a government organisation and will not cheat its customers. Though I paid the amount, I would like to complain in some forum where this will be heard. It appears that there is no responsible official in BSNL to check this kind of frauds. My request is that someone please take action to deactivate these unasked for services so that we the poor customers are not charged from next month.
Sankaranarayana Iyer H
Mobile: [protected]
e-mail: [protected]@yahoo.com

I recd sms from BT 126300 stating music station will be renewed on 14.04.11 and requested unsubscribe dial 12630033. I have not done anything. But they have deducted Rs.7 from my balance available in my mobile phone. Again I recd sms from BST 126300
stating music station will be renewed on 21.04.11 and requested unsubscribe dial 12630033. I have not done anything. I feel they may deduct again Rs.7 without my permission on 21.04.11. I contacted customer care of cell one and made my compliant, but they have give compliant no. over phone. I request you to kindly take up the matter with cell one and arrange to get my Rs.7 which was deducted by music station of BSNL. Kindly bar BT 126300 from my mobile No.[protected].

G Muthy My mobile No.[protected]

Sir my mobile number is [protected] and my name is Shivendra Kumar Pandey. Already I lodged a complaint o[censored]nwanted sms comimg from service provider in customer care office and my docket no is 4921321 dated 10 Apr 11 but no action has been taken. Instead of that, more money has been deducted for renewal chat messenger(30/- Rs )and I request you again to take necessary action.

Dear Sir,

I'm writing this from Dubai. This complaint is regarding my land telephone line at home. Internet as well. My father had complained on 13th of April through phone (Complaint ID: H1831), and went in person to complaint again at Thiruvalla Telephone Exchange on 18th April.
Till now there is no proper action from their side. In between one technician had called and asked my father whether the phone is ok or not. He said no. Actually that's the only one time the phone worked during this time period. His response was quite embarassing. He said if you have a telephone line this is normal only.
My parents are aged and they are not able to run behind these kind of issues all the time. Please take necessary action to solve this issue.

Yours faithfully

Vicas Surendran
[protected]
[protected]@gmail.com

Local Contact Details:

Mr. N. Surendran (Father)
Perumpellikattu House,
Thirumoolapuram PO, Thiruvalla
[protected]

sir, my mobile number is [protected] and account number is[protected]. I am using bsnl maha krishi sanchar postpaid plan and i have total 5 numbers i.e. [protected],[protected],[protected],[protected],[protected] in my cug. I want to migrate postpaid maha krishi sanchar to prepaid maha krishi sanchar. Customer care says its possible but exicatives from bsnl office wont allow me. They says migration is not possible. I want to retain my number and dont want postpaid.. So plz do something..

Land Line telephone No,[protected], has been surrendered to G.M.,BSNL,KARNAL. on 27.01.2011. Complaint also got registered with BSNL Circle,Ambala,Haryana,(complaint docket No.HAR/CO/2011/1845,dated 14.03.2011.No action is being taken by BSNL to settle my account.Meanwhile,this telephone No.has been reallotted in some others name, after disconnection.My present address is: PRAN NATH DHAR,N-434,TARAPORE TOWERS,OSHIWARA,ANDHERI(W),MUMBAI- 400053. The telephone was originally installed at 1411,Sector-6,Urban Estate,Karnal-132001,Haryana.

Dear Sir/madam,

I received a message "thank you for downloading MVDO" on my BSNL prepaid mobile no [protected] from 58558 and Rs. 30 were deducted from my balance on 19-April 2011. I never requested any download and nothing has been downloaded on my handset. Unnecessary deduction of Rs. 30 must be refunded to me by 58558. Which company is this by the way? Please help me and many other harassed mobile consumers.
M.S.Kakde
Nagpur-India

d/sir my mobile no [protected] is jointed with my land line no.[protected].but at present my mobile service is stopped ,outgoin and incoming both.
kindly inform me how can i activate my mobileservice as ealiar.
my alternate no is [protected]

kindly do the soon.

thankig you

Sir / Ma'am,
I have a landline connection with BSNL, phone number[protected]. The landline is not working since MARCH 2011, it has been more than a month now. I have tried various options placing complaint with the BSNL office to get the issue rectified, MADE COMPLAINTS ON 198 AND EVEN ON 1500 for more than 4 MONTHS with not a productive response there is no option left with me other than this complaint forum.
This is not the first time, this has happened earlier also and many times for more than 15 days. There is a waiver of rental if the landline is disconnected for more than 15 days. But the bill every time is generated with the rental charges and I'm paying the the bill each and every time. We have logged several complaints on this issue.

Still my phone is out of order and I am help less .what to do and how to proceed the matter to get a better service

If this complaint forum is really worth, then this would be my last and final option.
This is humble request to concerned authorities to take this forward and offer some help in getting my landline fixed.

Hoping against the Hope!!

"THIS IS MY LAST COMPLAIN AFTER THIS I' AM NOT GOING TO PAY THE BILL REMEMBER MY WORDS".

HARSH CHOPRA

Sir, My Telephone No is[protected]previously it was[protected] before shifting).

My telephone was out of service w.e.f[protected] to[protected]. In that connection I have booked complain to the local BSNL office vide No 66995 dated[protected]. But the company failed to provide me service w.e.f[protected] to[protected]. I have submitted a written application To the SDE (Commercial ), O/O the GMTD,BSNL, Tripura on[protected] seeking rental rebate as stated above. But till date they have not responded to my case in spite of my repeated verbal request.

Shifting order was issued by the company vide No Agt15228,RMN 523,Dated[protected] to shift my telephone to my newly purchased home at Ramnagar road No-7,Agartala. But the company did not shifted my telephone in spite of my repeated persuasions to the concerned officials of BSNL. On[protected] I have submitted an application to the SDE (Commercial ), O/O the GMTD,BSNL, Tripura with a copy to the GMTD BSNL Tripura , and the Chief Accounts officer(BSNL), Telephone Revenue, BSNL, Agartala With request to shift my telephone within 7 days or to let me surrender my land phone connection. Besides this I also requested for rental rebate (telephone & broadband) for the period from[protected] to[protected] due to out of service(complain No 66995 dated[protected] and from[protected] till date due to disconnection of my telephone for shifting.

After all my telephone has been shifted on[protected]. But the company did not given me the rental rebate as stated above involving an amount of Rs 1643.20.

Besides this the company charging @ Rs 149.00 per month being Hungama MoD since september,2010 without my concent. In this connection kindly refer to my previous complain.

So till date BSNL have been taken illegally a total amount around to Rs 3000.00. from me and they have not taking any step to refund the said amount to me.

So, I hope that a early action will taken from your kind end in this regard and thus obliged.


MRINAL KANTI NATH.
Mobile No [protected]
email ID [protected]@rediffmail.com