Show menu
Ask a Question FAQ Sign in

[Resolved]  BSNL WB — GPRS SERVICE NOT WORKING PROPERLY

I AM USING WB BSNL GPRS FACILITY IN MY MOBILE. BUT THE GPRS FACILITY NOT WORKING DURING 5 PM TO 10 PM. I PAY MONTHLY RENTAL 199+ TAX WHETHER I USE IT OR NOT. MY CONNECTION FROM COOCH BEHAR TELECOM DIST OF WEST BENGAL.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  16 CommentsShareTweet

Comments

didconnect ur gprs subscription
i don't activate mobile office in my motorola rokr e8 model in jharkhand sim from west bengal
My telephane set bearing no[protected], not functioning properly.
I am using w.b. bsnl prepaid excel general plan. I want to use migration plan as in kolkata bsnl's kolkata 99. please inform as early as possible

B.S.N.L — NOT TO BE CONNECT GPRS SERVISE

I HAVE A BSNL CONNECTION BUT I GPRS SERVICE NOT DONE MY MOBILE WHY
PLEASE YOU URGENT CONNECT GPRS IN MY MOBILE MY PHONE NUMBER [protected]
broadband service is very bad, my connection paln home UL 750 plus.No.service at 05.00pm to 12.00pm and time very poor service. My phone no.[protected]
I have pre-paid connection and a sum of Rs.12.50 was deducted from my main balance on23/07/09 at 1800 hrs for accessing net despite of my having recharged with 15 days validity gprs acheme at Rs.125/- on 22/07/09. I got my complain registered immediately with customer care vide no.3626277.Moreover, 24 hrs elapsed but my complain has not yet been registered.
How could I have my depleted balance back.
Please suggest.
i can't access my gprs service from 19/07/09 to till date. i have made a complain but i cant get feedback.
Dear Madam/Sir,

I have a BSNL Prepaid mobile connection under WB-Circle (Bankura district), already GPRS connection is available in my mobile. I am interested WB-BSNL Mobile internet connection (Unlimited for 30 days/ 1 month).

Please give me support/prosidure.

Thanks & Regards
Uday Mallik
Bankura, WB.
i agree with u, the gprs service of bsnl is the worst, its no use, every thing get stuck in the middle of opening any page.i also got my connection from coochbehar. I think these guys r the worst in service.
i have a BSNL Prepaid mobile connection under WB-Circle (paschim medinipur dist), already GPRS connection is available in my mobile.gprs are very slow 1kps only.my mobile no [protected].pls advice & solve this problem.
sir,
i have bsnl prepaid general connections.i have activated gprs on my moblile but its not working whenever i am trying to connect internet through data cable of mobile (samsung metro s-3500) on my pc, i am getting the error msgs on my computer.so, talked to customer care and they give complain no-5160864.but till date it's not solved or thay even called me to solve my problem.my region is krishnagar/nabadwip telecom circle, wb.
so, please help me out.

BSNL — NOT PROVIDE PROPER GPRS SERVICE

Dear sir,
I am paying 175 Rs. per month for GPRS service on my cell phone (NOKIA E63).from the 1 month before BSNL not provide proper GPRS service.(like 20 day in month only provide).also I complain my problem but there is no reply from BSNL side. before 3 days i was call so many time but no one listen properly and disconnect my call.

thanks
akhilesh
LANCO
KORBA
[protected]
GPRS proplem which was still not solved by BSNL, I was using prepaid connection and GPRS with 98Rs voucher which was recharged on 09Aug2010. It was working up to 26Aug2010. Suddenly error 734 reported at my PC. Complaint was given to cutomer care some of solution were given, but problem was not solved .After 4 -5 days one customer executive told that there no GPRS facility was activated and suggested to send the message. Message was sent, In revert message error was reported " There is a error to retrieving your data. we regret for your inconvenience." from that day I am making call to customercare and sending the messages gprspre to 53733, same message reverting, but solution is ... My packege has also expired without proper use ( used only 15 Days).
S. K. Sharma
Panipat Haryana
[protected]
I have two bsnl kolkatta sims one is very slow in gprs speed max 20 kbps.but another goes around 300kbps.i want to use the first sim due to some reasons so please help me to solve the problem.if think any prob in the sim what to do??? [protected]@gmail.com
i have bsnl student sim [protected].some time its good.i put the sim into the micromax modem, then connect to the internet.but sometime its gives horrible speed.even the home page(google) page is not open, specially during the evening & afternoon time, i m from Burdwan.most of the time i had lunched complain, but they could't took seriously...


i think bsnl officer should take care of that.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    53%
    Complaints
    11222
    Pending
    0
    Resolved
    5940
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001