BSNL WLL - NIC — Poor functioning

Hi
I bought this NIC from district jammu and the device is not working properly. it remains connected but there is no data transfer at all. moreover, thee are no BSNL officials to attend to the complaints. I dont know where to go and whom to approach.
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BSNL — WLL NIC NOT WORKING PROPERLY

HELLO SIR,
I PURCHES BSNL WLL NIC FROM JUNAGADH DISTRICT OF GUJRAT.
OFFICER OF BSNL TOLD THAT IT WILL GIVE SPEED MORE THEN ANY OTHER DATA CARD.
BUT IT IS NOT WORKING PROPERLY DATA OF OTHER COMPANY LIKE RELIANCE OR TATA GIVE MORE SPEED AND WORK PROPERLY AS COMPARE TO THIS BSNL NIC.
THERE IS PROBLEM IN UPLODING OF FILE AND SANDING IT EVEN OF 20 KB SIZE WHERE AS SAME FILE CAN BE UPLODED EASILY IN OTHER SERVICE PROVIDER LIKE RELIANCE AND TATA AT SAME OR AT LOWER SPEED.
What they say is that we are getting 144kbps. Not 144KBPS. U can check ur speed using any download accelerators. 144 kbps means 1byte=8bits. Here they writes the 144kbps where kbps is in small letters. That is we will get only 1/8 of it. So the maximum speed of 12 to 20KBPS. The only advantage is that they are providing unlimited usage.
They are only providing speed upto 20KBPS maximum. Sometimes that speed will also get reduced to 2 to 5 KBPS. This is very bad.
SUB: REFUND OF SECURITY DEPOSIT

REFERENCE: TELEPHONE NUMBER :2504101

Sir,

1. This is to inform that my land line phone number 2504101 has been surrendered w.e.f 28th Jul 09. As per Annx “A” to this letter all the accessories and other required documents have been surrendered by me in your BSNL office.

2. As per Bill No skt GG00339 DATED 04 Sep 2001 security deposit Rs. 2000/- was paid by me for taking new connection. Since my line has been disconnected and not in the directory I now request you to kindly pass needed order to refund my security deposit as early as possible. I am available in Phone number[protected].

3. An suitable action in getting the SD reimburse will be greatly solicited.

Thanking you,

Yours sincerely,
Jayanta Roy

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