[Resolved]  BSNL/broadband — Refund of modem charge etc-Regarding.

From,
R.Govindharajan,
Junior Engineer/TNEB,
1/1358,Officers’ quarters,
Kadamparai Power House,
AliyarNagar Post-642101.

To,
The Divisional Engineer,
BSNL,
Pollachi.

Sir,

SUB:-BSNL-Broad Band connection-Grievances yet to be
settled-Regarding.

REF:-1) Dinamalal quarter page AdvertisementDt.3.3.09.
2) My representation to JTO dt.5.3.2009.
3) My representation to CRM account nodel officer(Public
Grievance)o/o PGM/Coimbatore&
Copy to JTO/Valparai dt.23.4.2009.
4) My representation to PGM/Coimbatore dt.2.5.09.
5) AO/Pollachi reply to me dt:-5.5.2009
6) My representation to AO/Pollachi& SDO/Valparai dt:2.7.2009.
7) My E-mail to PGM dt:- 29.7.2009.
8) PGM e-mail reply to me dt.29.7.2009.
9) DE/R/Pollachi’s reply to me dt.10.8.2009.
10) My thanks E mail Reply to PGM dt12.8.2009.
11) My fax to CPRO/Chennai &oral Representation over
phone 12727 to CPRO/Chennai.during 7/09.
12) My E-mail to PGM/Coimbatore dt 10.9.2009.
13) PGM/CBT e-mail reply to me dt.10.9.2009.

I wish to express my sincere thanks to the PGM/Coimbatore, Divisional Engineer/rural/Pollachi and AO/Pollachi for responding my grievance letters.

I would like to inform you that the various grievances which have been mentioned in my above letters. But at the same time important grievances not mentioned in the replies except PLAN 150 (applicable to rural) changing.
Now I feel it is necessary to submit my long pending grievances again as follows:
1)Refund of Modem charges (Rs:1600/-) ,since no modem charges for rural bb connection.
2)Refund of broad band rent for the month of March & April/2009, since bb connection was effected actually on 15.5.2009
3)Refund of difference in fixed charges between present PLAN 250 and Plan 150 (for rural) after changing the PLAN as requested by my letter datd 5.3.2009.

Kadamparai,Attakatti,Sholaiyar Power House I &II.and Novamalai are located remotely away from Valparai around 20KM to 50KM distances. These places are surrounded by thick forest with wild animals. Particularly Kadamparai has only around 35 telephone connections and very few bb connections. A telephone exchange is also available at Kadamparai separately.

We, only the TNEB employees and their family members are staying in these hard places with tough climate conditions for generating electricity.
Hence, by considering the above genuine reasons and as advertised in the Dinamalar dated 3. 3.2009 by BSNL Coimbatore, the above places may be treated as RURAL and concessions declared for rural by the BSNL may be extended.

It is also requested to give suitable direction on my long pending grievances as early as possible without delay please.

Thanking You Sir,

Kadamparai Yours Sincerely,
31.8.2009/11.9.2009.

sd(R.GOVINDHARAJAN)

Copy sent to SDO/Valparai.
Copy sent to PGM/Coimbatore.
Fax sent to CPRO/Chennai[protected] dt 11.9.2009.