Mondelez India Foods / Cadbury India Complaints & Reviews

Dear Adity Adeokar,

Cadbury India endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your complaint, purchase and contact details.

Regards,
Cadbury Consumer Service Cell

Comment

Same experience. I just opened the bournville packet (packed on 03/13 ) and purchased by me couple of days ago from big bazaar in Sahara mall, Gurgaon and found two worms inside it.I have taken a video and I am trying to contact Bournville. But the toll free number [protected] printed on the packet doesnt work. Also emails from the email ID "[protected]@cadburyindia.com" bounce back undelivered.

It seems the feedback info written on the package is just a joke to fool around the customers.

Anybody who can help with this?

I m a dark chocolate obsessed person and I just took it out of its wrap ate and then I saw it has some fungus kinda thing but the expiry date is 5 month far I want to complain at Cadbury bournville

Cool drinks — Excess pricing

The price of the mini cool drink bottles of cocacola and Pepsi is only Rs.8/-.But in many shops they sell it for Rs.10/-.Will the Government will check the excess pricing by retailers?5

this is to be strictly dealt otherwise the shop owners will do their way of collecting money

Hi
I too am facing a similar problem while using lil champs whey protien in my daughters milk. Maybe the ingredients of lil champ are sub standard. It's a common phenomenon once a product gains popularity. It would be pertinent to remind here that cadbury had recieved similar complaints regarding there chocolate packings. They initially refused but layer they had to acknowledge. This is a serious issue and the sale of lil champs should be immediately put on hold as it involves the health of small children.

Hi,

This is regarding Cadburry Bourn Vita. My daughter developed itching and worst round eczema rash in her foot palm & leg after consuming this. We were giving this only for three days and we could not understand why she is scratching her legs badly. We went trip to doctor and he was asking about new food introduction. We didnt think about the Bourn Vita milk as serious. We are pure vegetarians and most of the itching causes were nullified... Finally I stopped Bournvita and she stopped scratching.

I tried to put my complaint directly in Cadburry Website, but after filling everything and clicking send... am getting a page saying the website link problem. So... I want to post it in a website, so that atlease people will get alert.

Regards,
anish habiba

little champs is ur brand name but this is cold drink brand name in punjab abohar .baverages log bornvita samajh kar piyenge .kiyunnki uska naam little champs hai.ok. apka shubhchintak...

Cadbury India Ltd. — WRONG DEBIT FROM MY BANK ACCOUNT!

I was booking on 06-08-09, my monthly FC season ticket from your website: www.irctc.com, but unfortunately the transaction got some error message & my account got directly debited for Rs.830/- but no STR number issued from your end. I have neither received till now i.e., on date 11-08-09, my money back nor the monthly FC railway pass. I have already purchased new pass. I donot know what is the fate of my money. I think you should stop playing with public money at the earliest & prompt in returning ilegally debited money from peoples bank accounts.I have sent mail to '[protected]@irctc.co.in' on date 06-08-09 but some Miss Leena[protected] is not aware of the transaction & asked me my bank account statement which I subsequently gave on date 08-08-09 but still my money is not retrurned to me. I think she is just postponing the process due to her lack of knowledge of what to do?? Such is the quality of your staff. I have mailed to her than five times but she has not shown the courtesy even to reply. My auto complaint ticket number generated thru your email is [IRCTC #560450] .

I hope you guys understand the emergency of the situation & refund me my full amount back with appropriate compensation for making me to take all this trouble to write you fags emails & emails & emails. I think railways is full of bunch of like LEENA!

Oh... Is it so. It is unbeleivable with Cadbury and its quality till date and even we cannot say that it can be human error. It is totally big flaw in manufactuting unit which, as per my knowledge, are automatic plants. and any adultration must be detected by its sensor and system.

I am using Bournvita since kid and now my kids are using .

I have to rethink ... if Bournvita is not quality consious now...

hi1 I had the same issue and noone got back to me, did anyone get back to you?

Writer,

Cadbury will take one look at this page (if they see it) and laugh. Generally one goes to a lawyer BEFORE laying out threats. People who don't talk to a lawyer first are most likely full of it!

color faint & lose of original taste

i am a regular buyer of dairy milk choclates.i found several times that color of choclate gets faint(whites color) and with these the original taste also lose. work on these complaon soon. i love dairy milk products but not like this

Dear sir,
My self Bhavin Patel. I used Bournvita from last 15 years as a my daily morning neutrishing drink. I brought 500 GM refill pack at Jyoti provision Store, Opp:Pupular hotel, Bethak, Naroda, Ahmedabad before 8 month. i was transfer the refill content in to previously brought bournvita empty plastic jar and i kept the empty pack in garbage. Afterwar i found the taste of bournvita is altered. So i immdiately gaveback that bournvita to Jyoti provision stor for replacement. The shop owner told this think to your distributor person But the told that to produce the empty refill pack & i dont have that because i already thrown it to garbage which is collected by muncipality person on daily basis. So still i am not getting the relpacement for same.

So please do needful.
With hope of your kind co operation.

Regards,
Bhavin B Patel
M:[protected]

Dear sir,
I Kaushik C.Patel. I used Bournvita from last 14 to15 years. I Purchased 500 GM refill pack at Bigbazzar, Himalaya Mall, Gurukul Road, Ahmedabad before 15 days ago. I destroy the repar of Bournvita & When I used the Bounvita that time I feel the taste of Bounvita is not good.So, I went to Bigbazzar & complaint to Manager of Bigbazzar, but he don't replace me Bounvita without Repar.So, I complaint to Plz. replace me Bournvita. Yesterday I feedback to your site online regarding this mattar. I want from you Plz. collect the due Bournvita from my home & check it on your Laboratry.

So please do needful.
With hope of your kind co operation.

Regards,
Kaushik C. Patel
7/B, Devkinandan Society,
St. Xavier's High School Road,
Navrangpura,
Ahmedabad :- 380009.
(M):- [protected]
E-Mail ID :- [protected]@yahoo.co.in

sir,
I am devansh sanghavi, using cadbury bournvita from last 12 years but recently the 500gm pack whici i purchased from ramesh kirana, ahmedabad was consisting many[5-6] catterpiller(insect). i had registered complain on your toll free no-[protected] but till date no action has been taken so kindly see for it


thanking you
devansh sanghavi.

Dear Dharam,

Thank you for contacting us. To address your concerns, our consumer Cell will be contacting you.

Thank you,
Cadbury Consumer Service Cell

Dear Bournvita Team,

I am consuming this product i guess from childhood and today I was shocked to see this particle in Bournvita packet while pouring in a bottle.

Now I really have a doubt about hygine :(. Really sad to face this.

Awaiting for your reply. Pic attached for your reference

Regards,
Sneha Pawaskar
Pawaskar.[protected]@gmail.com

Yesterday i had bought bournvita 500g and when i opened it then i was shocked tu see that it was not full .. I want to know the matter behind this .. How could the company do this with their customers ..

Name : Vipanjot Kaur
Phone: [protected]
State: Punjab
City : Ahmedgarh

Dear Bourn vita team,

I have 1KG jar of Cadbury Bournvita and the jar have freezed itself. I don't know, why?
So, please look in to this matter and kindly change the jar as soon as possible,

Hope for soon and positive reply.

Regards
Rajesh Sharma
[protected]

I purchased bournvita costs 110₹...and when I opened the seal the bournvita powder has less than half of the jar ...really it is not worth the price ...

We are holding a small outlet at Chandigarh and we are doing business of your company about 2.4 lac annually. Since July 2009, the cooling machine of voltag is not working properly and we made a complaint to Voltas but till now it has not been rectified. Sometime we don't prefer to get the material out of the machine as it gives lot of labout to open and close
Will you attend to it.
Out address is Shop No. 12, Panjab University, Sector 14, Chandigarh.

We are holding a small outlet at Chandigarh and we are doing business of your company about 2.4 lac annually. Since July 2009, the cooling machine of voltag is not working properly and we made a complaint to Voltas but till now it has not been rectified. Sometime we don't prefer to get the material out of the machine as it gives lot of labout to open and close
Will you attend to it.
Out address is Shop No. 12, Panjab University, Sector 14, Chandigarh.
I want confirmation at the earliest.

Cadbury India Limited — Nut shell found in the Chocolate

Hello,
I bought the cadburys fruit and nut chocolate for my son. When eating I found pieces of the nut shell. Luckily I found that piece instead of my 1.5 yr old son. I have taken the picture as well. I wish I could forward it to some address.

Cadbury India Limited — UNABLE TO GET AP COMMERCIAL TAXES WEBSITE

Here, we have problem to locate the andhrapradesh commercial taxes website open to do some transactions

On 06 Nov 2009, i purchased a Rs 20 DairyMilk. Net wt 40g. Code H90808. Pkd 08/09 A1. We purchased from a shop in Chennai, Villivakkam.

It was shocking to see that it was full of fungus. Without noticing we had two pieces of that and we had to rush to the doctor when we noticed it.

Being No 1 Branded Chocolate, it was really shocking to see something like this. Please see to it, it doesnt happen again

Respected sir/mam [mr.Desuza ji]
my self komal narang [shop-no-2 sai collection, infront of prem nagar gurudwara madan mahal gupteshwar road jabalpur [m.p] i am yours old dealer of cadbuary but your old dealer [GHEBA SWEAT ]comment for freeze for last 2 year but till now i dont got the freeze i also ready to take full varioty .and agree to yours company rules, for make a big bill also but your sales officer [ mr.sandeep] are interested in giveng freeze to there friends.from your company person has taken photo of my shop in deepawali time i have good sale of your products.

so i herbly request u to solve my problem as soon as possiable because the summer season is on head witch affect my sale.

Thanks

komal narang
contact-no-shop[protected]
MOB - [protected], [protected], , [protected]

Respected sir/mam [mr.Desuza ji]
my self komal narang [shop-no-2 sai collection, infront of prem nagar gurudwara madan mahal gupteshwar road jabalpur [m.p] i am yours old dealer of cadbuary but your old dealer [GHEBA SWEAT ]comment for freeze for last 2 year but till now i dont got the freeze i also ready to take full varioty .and agree to yours company rules, for make a big bill also but your sales officer [ mr.sandeep] are interested in giveng freeze to there friends.from your company person has taken photo of my shop in deepawali time i have good sale of your products.

so i herbly request u to solve my problem as soon as possiable because the summer season is on head witch affect my sale.

Thanks

komal narang
contact-no-shop[protected]
MOB - [protected], [protected], , [protected]

i have buy dairy milk costing Rs.50 but when i opened the choclate i found tht in the choclate holes where made

brand duplicacy

really shameful...bad quality