[Resolved]  Shiftthoughts Consulting And MakeMyTrip.com — Cheating by makemytrip.com through shiftthoughts

I am agree with You .Make My trip is Cheater and Fraud Company/.

Dear Siva Prasad Kotakonda,

With reference to your post, we are investigating the issue and will contact you soon.

Regards,

Devika Khosla

MakeMyTrip Care

Dear Sanjeev,

With reference to your post, kindly share details of your booking and the exact issue you faced.

Regards,

Devika Khosla

MakeMyTrip Care

Dear Siva Prasad Kotakonda,

As communicated to you, we hope that you are now clear about the Terms & Conditions of the Great Indian Festival Offer.

Regards,

Devika Khosla

MakeMyTrip Care

Dear concerned,

On 02.03.2010, between 12:30 pm to 01:00PM, while was trying to book some tickets from your website through my Punjab National Bank Debit Card, there was a 'transaction error' and eventually, the tickets could not be booked.
However, when I checked my account balance, shockingly it showed a debit of an amount of Rs.19, 371/-, though there were no tickets booked.

Details are:

PNB A/c No: [protected]
A/c holder: Kapal Dev Sharma
Last Four Digit Of Debit Card No: ####-####-####-6980
Bookinig was tried to be made on: 02.03.2010
Booking was tried to be made for the 09:30 AM flight(Indigo) of 21.03.2010 from Delhi to Goa for three personsand of return.
the contact number given for the said booking was [protected] and the email id given was - [protected]@yahoo.co.in

Kindly Refund the amount as soon as possible!!!
As I need the amount in Emergency.
Though I got the tickets booked in cash from local travel agent hence please Refund the amount as soon as possible!!!
Otherwise I will lodge a complaint in cyber crime investigation against your site>>>
Also do inform me soon on the above contact no...[protected]
The booking Id given during the inquiry from one o[censored]r customer care executives was-->IN1003B01091

Dear Sir/Madam,

I got call from shiftthought consulting on 08 mARCH 2010, and they told my transacton details in MakeMytrip including my bank details I thought that that call from makemytrip only I have been selected among thousands of customers for this special offer as a special customer, we will refund you the Rs 1000 /- amount back . Please enter your credit card number and expire date details .
you wl be refunded .And you will get email with in 2-3 minutes . But i didn't get the mail in 2- 3 hours also .

They have charged Rs 7719 /-
.I dont know why makemytrip shared the customer information to third parties .
I have seached to find the shiftthought consulting customer care, didn't find the even customer care number . I have not recieved any further comunication through sms or email .I want the amt back,
Balendra Kamat Mob: [protected], kamat.[protected]@rediffmail.com
Mumbai,

Dear Sir/Madam,

I got call from shiftthought consulting (phone no[protected] on 26 may 2010, at 10:22 AM and they told my transacton details in MakeMytrip including my bank details I thought that that call from makemytrip only I have been selected among thousands of customers for this special offer as a special customer, they offer me the RS 22000 domestic and international flight booking vouchers against RS 5513.90 only and told me that to Please enter your credit card number and expire date details .
you will get email with in 2-3 days. But i didn't get the mail in 2 days
now i block my credit card but worried about my bank account details so that i sent CHARGE DISPUTE FORM to hdfc credit card department to take criminal action against the culprits.
.I dont know why makemytrip shared the customer information to third parties .
I have seached to find the shiftthought consulting customer care, didn't find the even customer care number . I have not recieved any further comunication through sms or email .I want the amt back,
JAGTAP SHASHIKANT Mob: [protected], [protected]@yahoo.com
panipat haryana,

Cheating by makemytrip.com through shiftthoughts

Even i got the similar call today afternoon they charged me rs-6349/- .I had done the transaction of same amount with makemytrip.
I want to make complaint about this.
Where i should go??Please help me and suggest me the actions i should take.
my email id is [protected]@yahoo.com.

I was contacted by Garima a customer care representative of Yatra.com who told me that I have been selected by Yatra.com who are offering me gift vouchers of the programme "Discover the World" wherein I could avail holidays within India as well as outside India and the total discount for both these packages comes to Rs. 42000 or thereof. When I asked for some clarifications then Garima also connected the line to her Boss within the same organisation who confirmed the offer. The same day I accepted the offer at 8823/- whish also included a gift wrist watch costing about Rs. 2500/-. Garima later told me that I will be called to make the payment after a period of 45 days but she asked for the Credit card number and deducted the amount immediately. Garima gave an ID number which was 811557 and also gave me a helpline number[protected]. When I asked her from where she is talking she said that it was from Delhi and I had reminded her that the STD code was not of Delhi but somewhere in Haryana, and she never clarified this point. Later on I got a message on my mobile [protected] that Rs.8823/- has been deducted from my SBI card on account of SHIFT THOUGHTS CONSULTI on 19th January 2011. When nobody contacted me even after a period of 7-8 days I tried to contact Garima at the number she had called from[protected] and also the helpline number as mentioned above but found that both these numbers do not exist. I then contacted the SBI Credit card authorities who told me that the amount has already been deducted on 19th january 2011 and cannot be reimbursed. The Welcome Kit is supposed to reach me in 15 days and I will know what is in offer for me. However the above facts are put as a complaint after I have read the fate of different customers who have been cheated by Shift thoughts Consulti & Make My Trip.com. I hope being a senior citizen and subsisting on a pension has been cheated and hopefully more such cases don't occur. The Shift Thoughts Consulti kindly note. Further action will be taken if no reply is received from them on my mobile number.
Mr. Tapan Kumar Mitra
Mobile - [protected]

For my Booking ID - NF22028160 89343 - there was a DEL-BOM flight on Spicejet (sG) and a BOM-DEL flight on Air India (AI). The cancellation charges as clearly articulated were Rs.750 (airline penalty) + Rs.250/- (makemytrip penalty) for SG and Rs.500+ Rs.250/- for AI. When I went online and proceeded for cancellation, your portal clearly indicated that the return ticket was for Rs.6434/- and on deduction of Rs.500/-+Rs.250/-, I will get a refund of Rs.5684/-. Also, It was showing that the onward journey ticket of Rs.6655/- cannot be canceled now.
The total amount I had paid was Rs.13089/- on 17th February for booking these tickets for travel on 20th February.

As soon as I proceeded for cancellation and checked the refund amount -- the website changed the amount -- THIS IS CLEAR FRAUD
Now, after I have canceled you are simply showing the refund amount as Rs.3759/-. What the hell is this?

Is there any kind of process defined for a cancellation done? No alert mail is sent. Why are you deducting Rs.1925/- extra when your terms and conditions clearly say the amount deductible is Rs.500/- + Rs.250/-. Is this the kind of service I should expect from makemytrip for my future bookings...

You guys simply cheat your customer for Rs.1925/- without any reason.

Immediately, I called up the customer care -- On the call Reference ID - IN1202R0084283, the executive just puts me on hold intermittently and has no clue of what is happening and why? I had to spend an hour on that call. I was confirmed that there was some error in the system and I will be getting refund of Rs.5684/- as the cost of ticket is Rs.6434/- and the penalty is Rs.750/-.
Your systems are pathetically slow and your processes are not clear to your own executives. I had requested for a cancellation confirmation email and invoice but NO ONE AT MAKEMYTRIP CAN SEND YOU ANY DOCUMENTS>>>AS MAKEMYTRIP WANTS TO CHEAT ITS CUSTOMER
I was told that this will be resolved in 3 working days but these guys are also UNPROFESSIONAL...

When I again called up the customer care on friday (24th February), NEW VERSION -- Customer care says the SpiceJet flight was of Rs.8580/- and return flight AI was of Rs. 4509/- and hence the refund is rs.3759/-

So, within 4 days makemytrip will artificially inflate the price of your ticket which you have used and will deflate the price of the ticket you cancel...SO SIMPLE FRAUD...and again they will not send any invoice...the most surprising thing is they saying a return ticket on BOMBAY - DELHI sector is worth Rs.4500/- --- IS that possible today...I requested for a new booking of a return ticket at Rs.4500/- if that is the rate...then they say I need to see their website for the rates...

All the CHEATS AND FRAUDS HAVE SET UP LARGE COMPANIES WHICH ARE SITTING THERE AND CHEATING TRAVELLERS...

Dear Sir/Madam,

I got call from HDFC BANK on 29th oct and they told me that they are offering me upgrade credit card then to my existing right now. In actual THAT CALL WAS FROM shiftthought.I thought that that call from hdfc bank only I have been selected among thousands of customers for this special offer as a special customer, so i told my details.
After receving a message from hdfc bank i.e. - thank you for using your hdfc bank credit card for deduction of rs. 6399, iknew that i have been cheated by shift thoughts consulting. Immediately i went to the nearest branch of hdfc bank, & meet their to credit card executive name was Mr. [censored]iz, he suggested me to call to customer care and gave me the nos. of customer care. Immediately i blocked my existing card & asked for dispute form for taking action against shift thoughts consulting

They have charged Rs 6399 /-

I have seached to find the shiftthought consulting customer care, didn't find the even customer care number . I have not recieved any further comunication through sms or email .I want the amt back ;


Naveen Singhal, Mob: [protected], [protected]@yahoo.com
Alwar rajasthan,

yes this people are looting the money with false info -- i to got cheated by the product call super saver offer - saying they are offering gold card unlimited amount scrach get 20% discount... any one help me in getting my money back i.e. 5999/- on 30 oct 2012 - i call to my credit card company they suggest to block the card and launch a police complient - they cannot able help in this regard...