[Resolved]  CITIfinancial — Citi Financial - Incompetence and unprofessional

Do not approach citi financial of the citi group for any kind of loan. They are run by a bunch of incompetent imbeciles and have no sense of professionalism. Specially their kochi office in kerala, which is just very shady. They have two people in their office including their "manager" srikanth who pretends to be the most important and busiest person in the financial industry as is typical of a person who knows very little of what his job need him to know.

Once you have applied for a loan, their checks (On home and work addresses) are a joke and done by part time college students. Their processing is another joke and customer service and care doesn’t exist. It is advisable to go to other local finance companies with higher rate of interest than this incompetent company. At least you have peace of mind!

Please avoid citi financial.Institutions like these are a black spot in our banking and finance industry. I will be reporting my experience to reserve bank of india and the banking ombudsman.
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Aug 13, 2020
Complaint marked as Resolved 
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Please help me in this case
your indore office manager not responding, i have applied for personal loan but your mr.shrikant yadav & Vikrant are not procedding my application is there any resposible person to see the matter
Citi Financial people in all dept are ridiculus they do not know to attain the customer, u have any enquiry they just push u like ball & your work is never done.they dont give any correct information or contact details of the concerne dperson.they just give u he website & toll free nos.their official mails does not react to any amount of mails u sent them or call the number goes in vain...

Its a cvery sad stiry with this bank and the most worst to bank with with such kind of people who rare not worth to be doing any banking jobs
Whatever I read in this forum is totally genuine and correct. I am experience the same problems since 1 year. I have availed a home loan of Rs.10.00 Lakhs from Citifinancial in March 2008. I got only Rs.9.50 Lakhs after deducting their charges, insurance etc. etc.

KINDLY NOTE THE PRESENT RATE OF INTEREST : 16.5% (15% AT THE TIME OF AVAILING LOAN).

I have now paid 14 instalments of Rs.13, 996/- each, thus totalling approx. to Rs.2 Lakhs, but when I checked with citifinancial for the outstanding principal amount, they told me the balance as Rs.9, 88, 000/-. I don't know how they are calculating. Even after paying Rs.2 lakhs (14 instalments), my outstanding balance is Rs.9, 88, 000/- (out of loan amount of Rs.10.00 Lakhs). They are cheating like this many people.

Our hard earned money going to the hands of these cheats and cunning people. I my child asks for a new dress or something, I gave an answer NOT NOW, but all my money has been eaten up these fraud people.

Kindly suggest me to get rid of this and shall I approach consumer court.

PLEASE HELP ME SOMEONE.

Regards
V.S. KUMAR
सर
मै देवेन्‍द्र कुमार मि‍श्रा पुत्र्र श्री शि‍व राम मि‍श्रा नि‍वासी 429/8 डी डडि‍यापुरा झांसी ने आपकी शाखा से पर्सनल लोन 55000/- पचपन हजार रू लोन लि‍या था जि‍सका न[protected] है इसमे कि‍श्‍त द्वारा 42500 रू जमा कि‍या गया है इसके उपरान्‍त मेरी आर्थिक स्‍थि‍त खराब हो गयी है स्‍थि‍त खराब होने के कारण मैने 4 माह से कोई कि‍श्‍त जमा नही कर पाया हुं पर आपकी बा्न्‍च के मैनेजर के द्वारा काफी मानसि‍क हानि‍ का सामना करना पडा उनके बा्चं के कलेक्‍शन मैनेजर श्री पंकज शर्मा के द्वारा आश्‍वासन दि‍या गया कि‍ आप 15000/- रू जमा कर दे और उसके बाद आपका लोन खत्‍म कर दि‍या जाऐगा और मुझे एन0ओ0सी0 एवं सि‍लेन्‍डर लेटर दे दि‍या जाऐगा इसके बाद मैने अपनी सम्‍पत्‍ति‍ गि‍रवी रख कर 15000/- रू पंकज शर्मा को 31/01/2009 को नगद दि‍ये अब चार माह बीत जाने के बाद भी अभी तक कोई रशीद/ एन0ओ0सी0 /सि‍लेन्‍डर लेटर नही दि‍या गया है और अब पंकज शर्मा ना तो धर पर मि‍लते है और ना ही आंफि‍स मे मि‍लते है और ना ही मोबाईल रि‍शि‍व करते है ऐसे हालात मे आप मुझे अवगत कराऐ कि‍ मै क्‍या करू और मुझे कलेक्‍शन एक्‍ि‍जि‍युटि‍व काफी परेशान कर रहै है जि‍ससे मेरी काफी बदनामी हो रही है महोदय इस पत्र को गम्‍भि‍रता से लेते हुऐ पूर्ण जाच कराऐ अन्‍यथा मै कोई भी गलत कार्य कर सकता हुं। धन्‍यवाद
June 5, 2009

To,

M/s City Financial Services
Sector -35, Chandigarh



Sub:- Don’t Makes Wrong Call to us


Dear Sir,

We are regularly receiving wrong calls since last 4-5 month from your Delhi branch on daily basis for Mr. Ajay Kumar & Mr. Ravi Chauhan on Our Reliance No.[protected]. Kindly update your record to avoid wrong calls.


I hope you will never disturb to us.


Thanks & Regard


For Nectar Lifesciences Ltd.


Praveen Kumar
Generic Division
Plot No. 110, Industrial Area
Phase 1, Chandigarh.

CITIfinancial — Finance Charges on Finance Charges

Please advise.
I paid Citi Financial Balance due $2199.21 posted by Citi on April 9, 2009, a $16.56 Finance Charge was charge on 4/27/2009. Now on a current statement Citi is charging $15.00 late fee and $1.69 and $.31 on the $16.56 original finance charge.
I just returned home from a six week family emergency and I called Citi to question the 2 statements.
Before I left town the end of April I verified I had a ZERO balance, to make sure payment was received, a
Citi representative told me I did not call to get a payoff and I owe the $16.56 and the late fee and finance charges on finance charges. I have a fax number Citi rep. gave me to dispute these charges.
What are my rights?
Thank You in advance for your consideration in this matter!
Carol W. Allen
52 Lobstertail Road
Big Pine Key, Fl 33043
[protected]@att.net
I AM TAKE LONE FOR CITY FINANCIAL TO MY MOTOR CYCLE reg NO- TN59-AE-9100, [HP-CITY FINANIAL CONSUMERS FINANCE INDIA LTD, 107/2, FATIMA NAGAR BYE PAS MADURAI, TN] LONE DATE[protected], I PAY TO ECS EVERY MONTH Rs-1279/= STIL DATE, I CNOTACT YOUR OFFICE NO RESPANS, SO YOU SENT ME MADURAI FOFFICE ADD & PHONE No, PLE REPLY EMAIL& LETTER MY RESI ADD, O NO 1/72, N NO 1/73, MAIN ROAD THIRUMUHUR MADURAI -625107, OK THANKYOU.
I can't agree with you more. I was serviced by a Citi Personal Wealth Management FA named Shiwei Dong at the 176-50 Union Turnpike, Flushing, NY branch. She provided the worst service ever. Not only does she give a bad attitude toward her customers, she also reject to serve people with no clarity of reason stating she can't do anything else. What does that mean? I wonder why she is even a FA if she doesn't have an answer for a simple back-office operational task.

Clearly, she needs to understand her role as a FA in a retail banking business.

Citifinancial — unnecceasary calls.

actualy the thing is that, i own a wholesale pharmaceutical business, we were stockists for a pharma company named :'AG PHARMA' sm yrs back and there was a person employed in the company named 'Sanjay kumar Mishra.The company winded up its business from raipur, but still i get calls from citi financial kolkata branch askin abt MR Sanjay kumar mishra.And even after telling them that we don't know where dat person is they keep on calling us frequently.
I request you to plz help me in the matter coz its sometimes irritating...
DO NOT APPROACH Citi Financial of the Citi Group for any kind of Loan. They are run by a bunch of incompetent imbeciles and have no sense of professionalism.

They are the No.1 cheaters in the world, they commit something and do something.

Their agents keep on torturing inspite of several compalint logged to Citifinance regarding the problems.
Hey ppl i really agree with all those who r facing problmes...
This ppl are REAL ... plz dont belive them at all.. Their ppl are not at all properly dressed like other company's agents... they look like LOCAL GOONDAS... plz save ur self n don't take any loan or help from this FINANCAIL INSTITUTE...
u better take loan from any othr company at little high rates rather than loosing out your money completely...
plzzzzzzzz do take note of this n hope Mr. PANDIT gets aware of this system at the earliest...
or i may say HE IS LEAST BOTHERED OR MAY BE NOT ALL...
one of your manager at your texas location on fm529 houston. texas call your houseand talk bad to about your payment .then when you talk bad toher she ask you not tocallthat office eny more . that is not the first time she have did that. it is my husband account but i pay th bill and she can not talk to me eny kind of way just because i ouw them she said is the mangerof that location.i was trying to tell her that i not behine and i will get her a bank report and fax it to her but she said have my husband to call her or she will such out his work number. .and told me to never call that location again. because i talk to her the way she talk tome.name and all. thankyou
I Am Avtar SIngh, Personal Loan holder from ur bank, in ludhiana. The folloeing are the details...
Account No.[protected] Personal Loan).
Date of Birth:- 09 October, 1967
Bank's Name:- Dena Bank, Bharat Nagar Chownk, Ludhiana.
Loan Tenure: 42 EMI


I need my copy of account of this loan to finalize my Financial Statements.
I Send mail for the same to [protected]@afsindia.com.
But fail to receive the same
OMG Citibank has screwed me over. I make 60 dollars more a month on my minimum payment which is suppose to go straight to the balance..why is my balance not going down??? I made an agreement as I am late making Novembers payment but told the collector that called I would pay it by the end of the month. Apparently this cooperation with the co collector as apparently they r called is not accepted by the branch. I informed Citifinancial I have been off work due to surgery and have loan insurance...apparently my loan insurance does not apply as I have apparently not been off work long enough. You go 5 weeks with no money!!! They are very uncaring and I am sorry I ever let them screw me over.

Don't ever get a loan from them it is worse than loan sharking
Sir, i purchased one personal loan A/c no.15625145

5th due date once due cleare u will not present next cheque but you will present next cheque sorry dont present next cheque
yes you are right they hire only gundas, lootekars, and name any thing which is bad it is in citi bank only.

CITIfinancial — harrassing Recovery Calls

There is some gentleman calling my wife(again and again) from the no [protected] for some recovery claiming to be from Citi-Financial. He says he wants to speak to Namrata which my wife has denied again and again. he says that he will keep calling till he is put through to Namrata. Can someone tell me a forum where I can complain about this and if by any chance Citi reads this, you are requested to take suitable action to stop harrassing others who are not at all concerned with Citi.
Yes you are very true but inspite of this thing is happening infront of the every one no one is coming forward to teach them a lesson.
Name : S.Mohamed Azhar
A/c No : 13602422
Loan Amount : Rs.28000/-

With Reference to the above A/c No, I would to Like to settle my Loan.In your Pollachi Branch Two Executives Namely Muruganandham & Sathish Both of them Called me .I had requested them to give full details to settle the Loan Amount on 04th Jan 10. Till now I haven't receive any phone calls / Mail from them.So, Confirm the Settlement Amount to Send a DD / Cheque.

Reply me with the details ASAP.

Regards

S.Mohd.Azhar
[protected].

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