Citibank Complaints & Reviews

I had always treated Citibank as my primary banker. My relationship with Citibank began with a Suvidha Salary Account (# [protected]). Subsequently, I was given a credit card on the basis of my Suvidha Salary Account and the offer was made that my Suvidha Salary Account # [protected] will be “LIFETIME ZERO-BALANCE”. The account was fine for the last four years. I had been actively using the bank account and the credit card making...

CITI BANK LAUNCHED A CAMPAIGN IN NOV 2005 - FLY FOR FREE OFFER - SPEND RS.30, 000/- BY CREDIT CARD AND GET FREE RETURN AIR TICKET FOR SELECTED DESTINATIONS IN INDIA. I GOT A CONFIRMATION LETTER AND VOUCHER TO FILL IN MY DESTINATION AND DESIRED TRAVEL DATE, CONFIRMATION WAS GIVEN AND ON LAST MINUTE TICKETS WERE NOT PROVIDED, THEN AFTER ABT 3 MONTHS SAME THING HAPPENED CITI BANK EVEN WROTE EMAIL STATING FAILURE TO PROVIDE RETURN AIR TICKET,...

I HAVE A CICIBANK CREDIT CARD I HAVE PURCHASED SOME OF RS. 4080/-. I HAVE NO RECEIVED ANY STATEMENT BUT RECEIVED A CALL FOR PAYMENT OF RS. 4000/- I REMEMBER THAT AROUND 4000/- I HAD SPEND BUT NOT CONFIDENT BUT PAYMENT COLLECTER TOLD ME FOR FOR SENT MY BILL BUT I HAVE NO RECIEVED ANY BILL. AFTER THAT I RECEIVED A BILL WITH LATE FEE + INTREST + SERVICE CHARGES ETC. THAT I RANG TO CCE CITIBANK BUT THEY TOLD WE CAN NOT REVERESD THE CHARGES. AFTER...

as citibank chagred me for the month of Sep-08 - 250/- + service charge tax 20 etc (For keeping balance lower than 10000/- ).

Than I given application to to close account but insted of closeing account, had chagred me 280/- more as per oct-08 months statement, and give a mail that we regrate to close account .

This is not valid process if I don't want sevices to continue why Citi bank can ask me charge and...

To Date:- 23th October 2008
The Manager
Citi Bank Home Loans Department
Citi bank n.a.
Anna salai. P.O.
Channai – 600002

Sub: Complain against your Recovery Department for Citi Bank Home Loan A/C No: 1106143

I Sunil Kumar Rungta a costumer of your company here by inform you that I am receiving calls from Citi Bank Recovery Department that my installment for the month...

I'm a citi bank card holder, Thay forced to take personal loan based on card performance.

Now they are charging more than the EMI, bills/ card statements are reaching after due date.

Also I pay before they are retriving after due date and charging late fee....

Dear Friends and the Concerned Authority,

This is Milind - a "Citibank (Indian-Oil) Gold Credit Card" holder.

Citibank Credit-Card has recently charged me with very heavy Un-reasonable Excessive "InterestCharge":

1) Citibank (Credit-Card) has charged me Rs.840 as "InterestCharge" for a short-payment (pending-balance) of Rs.163 only for just 10 days.
br...

No Reply to the below pasted email, this indicates that cicibank is just not bothered about its customers and it is frustrating.


[protected][protected][protected][protected]
From: Singh, Anuj
Sent: Monday, October 13, 2008 9:46 PM
To: 'kirti.[protected]@citi.com'
Cc: 'snigdha.[protected]@citi.com'; Negi, Shruti (External Address)
Subject:...

I am holding a Citibank Suvidha (savings bank) account (A/c.No.[protected])since Sept.2001. I know that I have to maintain a minimum balance of Rs.5000/ in my account. But to my surprise, an amount of Rs.250/ plus service tax etc. has been debited in my account on 27th Sept.08, eventhough I have maintained above Rs.5000/ in the whole month of Sept.08.

On many previous occassions also, service charge of Rs.250+Service Tax has...

Sir, This wis with reference to my close friend Mr. Ravindra Pal Bhasin who was a customer of Citi Bank, Camp, Pune. He borrowed a amount of Rs. 3, 55000/- from citi bank in 2003 for commercial property morgagte loan. He repayment was regular to the bank. He paid his installment of Rs. 60000/- Receipt No 1120 dated 18/10/2007 in east street branch of citi bank of which original copy is with him. after this he paid of Rs. 60000/- Receipt No...

I have applied for Home loans in Citi bank shelters, chennai on August 2nd with all the details. They carry out all the verifications and concluded that the loan is approved and requested me to go for agreement with seller and also requested me to pay the equity of 15 %. I made agreement with seller, paid 15 % equity and bank also made agreement for loan disbursement and also taken processing amount of Rs.7000 also. Then they informed me...

citibank send me a pamphlet with periodical bill &asked 2 obtain free gift from M/s. AVA and i called the number supplied..Ava said i pay by my citibank card only for the freight2my residence and asked my address..i agreed and gave my address..
...Ava also asked me2buy some more items which wud b supplied at my residence & wud chrg my citibank credit card again. ava gave no invoice and no charge slip. citibank continues2charge...

hi,
my name is Oindrilla Chaudhuri, my dob is 06/12/80 and i had a citibank shoppers stop credit card back in 2006.The credit limit was Rs100000.
The problem is i was unable to pay off the entire account balance and so had decided to setlle the outstanding amount in Emi mode of payment.The recovery agent, her name is Prachi and she works under Ravi Shrivastav and they are based in delhi.The lady Prachi abuses me left, right...

Dear Madam/Sir,



I have planned to pre-close my loan of 450000 and I have approached Citibank officers on the same but unfortunately there is nobody interested in helping me. Almost from 2 to 3 weeks (From 21st Sep 08) I have been trying to get in touch with bank. I didn’t get any kind of response from them, rather they disconnect the call or put me on hold for long time or someone advices like instead...

Dear Sir,

I purchased a car Maruty wagan R from competent showroom Sector-37 pace city Gurgaon, there one of the representative of citi bank filled my form for the credit card and took all required documents, But till date no status known to me and I wanted to why My card was made as i am salaried person working with reputed company and had own house in gurgaon and I have seen people with No back ground are using the city...

I never considered Citibank the best or most ethical bank to deal with, but after this experience, I am shocked at the extent to which the bank is willing to go to harass people.

I work with Hewlett Packard and therefore hold a Citibank salary account, no. [protected]. Recently, on the 1st of October, Wednesday I walked into an ATM for a cash withdrawal and my card was retained by the machine. I made several calls to the customer...

My name is Kshama, Pf no -
DL/19961/1575
Ihave not received my pf since 2005. The company is saying that, We have submitted your PF withdrawal form at our concerned PF office on
25/05/2006 for settlement. PF office didn't intimate to employer about PF
settlement. So, request you to kindly follow up them directly at below
I am trying the numbers of Wazirpur PF office thousand time but nobody picks up...

Hi Team,

I had a credit card [protected] and in January 2008 I have converted this card into personal loan for 92400/- for 36 months @2968/- pm WITH PROPER SIGNING OF LOAN PAPER and given the bank as Standing Instruction to deduct this amount from my Citi Bank Suvidha Account which is active FOR LAST 4 YEARS

The Total Amount due on my card as on 03-Jan-2008 was 92400/-, in which I have already paid 2968/-First...

My name appears in CIBIL of no fault of mine. My personal Loan a/c no. is L55-PRE-2987643. The information provided to me that ECS provided to you for ICICI bank, that account doesn;t exist. Figting with customer care for one month, you people started producing my ECS for two months and again ypu fall back to same question that my ICICI account doesn;t exist. Now I came to know fro collection people when the ECS was prodices to ICICI there...

Sir/Ma'am,

I have a citibank credit card(CC no.-[protected]) on my name. There have been two times when I've used the card and on both instances, there has been extra charges levied on it. The first time I bought movie tickets from Fun Republic for Rs 470/-, and insisted on the extra charges to be removed first, but even after enumerous calls at the customer service and writing mails, I was told that they would...