Citibank Complaints & Reviews

illegal Charging Money & Not Provived No. Due Certificate. — Issue No Due Certificate

Head Credit Cards
Citi Bank Ltd.

I have cleared your dues on as confirmed Vide Your Letter no. [protected] /920923 Dated 14-12-06

In spite of that I recently received Monthly Bill showing Outstanding from Me.
Kindly Look into matter and confirm. Kindly issue the No Dues Certificate at the earliest to the mentioned address.

Hoping for the early dispatches.

Thanking you,



Name: Shyam Sunder Pandey
Trail Blazer Media Pvt. Ltd.
1111, Kailash Building, K.G. Marg,
Can naught Place, New Delhi

Card No [protected]

Citibank Credit Card — charged heavy fine on the credit card due payments

Hello,

I am being harrassed on a regular basis by Citi bank on the issue of non payment of the dues. The only reason for non payment being i haven't recieved a singe statement from them. Earlier I used to call them to get the exact due amount. The customer service asked me to pay just the minimum amount by sending their own executive. They never informed me the exact amount. Whenever i enquired about the late fine and interest, got the answer "dont worry sir we'll wave off and we are sending your billing statment with owu excutive". Never recieved one yet!!
Now all of sudden they are asking me to pay Rs.14000/- for their fault. And the only due amount is approx Rs.2800/-. They are threatning for legal action. Due to their report I am not able to get personal loan, which i needurgently. Please suggest what can I do to cope up with this situation.

Thanks and regards.,
Nikhil R. Shrivastava

I am getting citi alerts on the mobile for payment due, where as I had made the payment of Rs 1354-00 on the 28th of august, 08. To ascertain why do I get the citi alerts when the payment is already being made, I called up customer care but they answered it was a bounce case. I cannot understand bouncing when their are sufficient funds available at any point of time with my HDFC a/c. Now when I checked with my HDFC statement, I noticed a debit of the said amount and then the credit of the same in my account.
I want to clear off by paying the amount and close the card but not paying even a single peny other the spent amount. I cannot be held liable for something which was not intentional. And before leaving the company and city, I had sent an email to citibank for the change of address and change of email.

It is not Justifiable . But If the EMI is bounced we are expected to pay these penalties.

Recently I have gone through the same issue. I had transferred the amount to maintain the balance on the same day as my ECS date. But ICICI says they check prevous day's balance before rejecting any ECS request and charged me Rs 276 as penalty. I am gonna find a better bank ASAP. Sick of the policies and penalities of Private banks.

Hi,

I am having a similar kind of issue regarding Citi bank which Mr. Gujral has gone through.


I solicit your help to stop the atrocity of Citi Bank in the name of Bad Debt Recovery. I am sure other people are suffering because of the same reason.

Eight years ago ( in 2001) I applied for a Citi Bank Credit Card through my erstwhile company's salary A/c, but I never received the card. I kept waiting for 2 months and thought that my application must have been denied. After 2 months, I received a call from Citi Bank collection department that my credit card payment is due for over Rs. 40, 000. I was shocked!! I did not even see the card. I told the executive since I never received the card, I am not liable to make the payment and request for a Police Investigation. A senior Police Office came to my place in plain clothes, and took all the details from me. I told him there is a high possibility that the card was delivered to a person in the next building with a similar name (Sumit Chatterjee).

The Police Officer was convinced after his investigation that I was not at fault, and told me to write a letter to Citibank I did not receive and used any Credit card from Citi Bank and in future I will not need any credit card and no communication with the Citi bank on this. The cased was closed there. I stayed in that house for 2 more years and later moved to some other place. In those 2 years, Citi Bank never contacted me for the same. Now, after 8 long years I received a call this week from Citi Bank saying that I did not pay Rs. 40, 000 I used and after adding up interest the amount has become Rs. 1 Lac, and they are threatening to go to Civil court. Please help me in this regard. You advice is much appreciated!!

regards,

Sumit Chakrabarti

sub- provident fund not recieved PF NO 26476

Hi,

I am ex -employee of citigroup global services mathura road delhi my employe no is 104395
worked with citi group from oct 2006 to may 2008
After continuas follow up no body responded me back
i filled the PF FORM IN THE MONTH OF january 2011 submitted at mathura road office .tried to contected on cont no[protected]/5353 lady called shweeta and chetan recieved the call once after that they never recieved the calls..
..they gv me one address and few contact nos where in no body is recieving the calls and the add gv to me is
the regional provident fund commissioner
bhavishya nidhi bhavansub account office sector -3
plot no 222 charkop market
poisar roda kandivali (west)mumbai 400067
cont no 28692531/28692604
28692531/2292/5275/5297/2438/2722
pf commissioner mr goyal (comm-I[protected]
pf commissioner mr ADULKAR (comm-II[protected]
AFTER SO MUCH OF FOLLOW UP NO BODY IS REVERTING ME kindly do the needful ..otherwise i need to take necessary action against citi group
else i need to lauge a complaint to consumer forume for this inconvinience.
waiting for your revert ...

CIT BANK — CREDIT CARD LOAN DUES

DEAR SIR
MY NAME IS PRAVINBHAI GANGARAM PATADIA I HAVE CITITBANK CARD CARD NO [protected] TILL 1996 BUT I DONOT USE IT TILL 2006 AFTER THAT THEY WILL GIVE ME LOAN RS 100000/- ( ONE LAC) IN THAT I CONDISING HIM BEFORE GIVING LOAN DEBIT ALL EMI IN MY DENABAK CUURENT A/C BY ECS THEY AGREE GIVEN ME LOAN DATED 27/01/2006 AFTER THEY WILL NOT DEBIT ANY ECS IN DENABNK CUURENT A.C AFTER THREE MONTH THEY GIVEN ME STTAMENT WITH LATE FEE CHARGES AND EXTRA INTREST CHARGES SO I COMPLAIN ABOUT IT THEY HAVE NO RESPONCE SO I AM VREY DISTURB SO I PAY ALL LOAN AMUNT WITH PAY ORDER DATED 3/7/2006 DEANABANK PAY ORDER NO 795945 SO I FILL RELEX THAN AFTER 2 YEARS THAY HAVE CALL ME SAID THAT YOU HAVE 55000 RS DUE ON THIS CARD SO IAM SHOCKED I HAVE NO PAYMENT DUE SO I COMPLAIN THAT IN CITIBANK
THEY SEND MR GIRISH PATEL THEY SAYE YOU PAY 7600/- RS I SATTELED ALL A.C SO I FILL THAT I HAVE PAY INT SOI WILL PAY THAT BY CHQ WIT DENABANK CH NO 502063 DATED 6/10/08 THAN AFTER ONTHER 2 YEAR NO THEY CALIINGME SAID THAT YOU HAVE PAY 72512/- SO I AM VERY SHOKING SO I FILL THAT BANK CHIT WITH ME SO CMPLAIN THAM BY EMAIL AND TALL FREE NO THERE WAS NOT RESPONDIG ME NOW I SHOW MY CIBIL REPORT THERE WAS PROBLAM WITH CITY BANK SO NOW WHAT CAN I DO SO I THINK THAT I COMPLIAN CONSUMER CORT SO I COMPLIAN WITH YOU PLEASE SIR JUSTICE WITH US WHAT CAN I DO ? SO I REQUEST PLS DO AS ERALY AS POSIBAL IN THIS MATTER

Dear Sir/mam

I want to updat my profile i.e Mailing Address, Email id.
I have Filled all information related to my Account, But there have some propblems I.E information not recognized

yes, , the complaint is an absolute yes!..these guys have a wondderful tactics of calling and threatening. But i want citibank to note one thng...not only u guys have goons with u hav to do something of wat u like...evn i have lots of ppl behind..come and touch me i[censored] can!...this is the dialog that ppl have to tel wen they call..ppl shld understand that i[censored] get afraid they will continue to do so...so...common...i[censored] r facing a financial crunsh...ensure u be brave to face...and if the defaulting period is more than 3 yrs...jus relax!!!...they cant pull a hair out o[censored]...cos recovery time is only 3 yrs!!!...tel them to come near yr house and take charge!!!...u can do it ppl...these ppl are not gods'...they are alll cheaply hired goondas...and one thng all have to keep in mind...JUS DONT WORRY!!!...can anyone give me the address of this number 45546703???...i have goondas...i have to send them to this address...u can pls mail me at [protected]@zapak.com

HI,





This is to inform you, Rs.11700 has been deducted from my Corporate Suvidha account (A/C # [protected]) on 5th of Aug’08 for no reason and its showing a SUSPENSE deduction. I went to Gurgoan CITI BANK branch office (DLF SQUARE) on Aug 9th to inquire about my deduction. There I spoke with Mr.Dheeraj, the service manager (Suvidha account) in CITI BANK, he checked and found that the amount has been debited because their was some outstanding balance on some Citi Credit Card, I told him that I never used that card so how come the deduction was made from my account without informing me first, Dheeraj was unable to answer any of my questions, he then, called his HOD Ravi Shankar (Mobile number-[protected] and Direct line –[protected] he also tried to contact his collections team but was unable to do so. He finally asked me to leave as he assured that he will enquire and resolve it. I was called again with all the details on Monday (11th Aug’08), I went to CITI BANK again on Monday but he did not attend me instead. Dheeraj came out in reception of Citi bank and asked me to call their collection team because he would not be able to assist me anymore; he gave their collection Team manager number (Amit – [protected]) who later asked me to see him at (A-25 Mathura Road). I went to their office on the same day and he stated that he is trying to get the details of the person whom the Citi Cradit Card was delivered to when issued, he ensured that he will revert my money in two-three days. Now eight days are over and he is not picking up my call, in fact I tried calling Ravi’s mobile but he is also not answering.





Pradeep ([protected]) Corporate Citi bank executive, was unable to give me the positive reply and he also stated that he is not sure as to when the money will be reverted in my account. He then called Amit and asked him as to why he was not answering Sumit’s phone. Amit told him that he was busy in response to that.



Pradeep told me, as per Amit some body has misused my card and he has no information who it was. He is in the process of getting information on that person to whom the Citi Credit Card was delivered when issued. Pradeep told me that Amit will call me by tomarrow and in case he doesn’t, then we can email [protected]@citicorp.com, If we still don’t get the assistance then we need to log-in to Citi webcite and file our complaint in BANKING OMBUDSBAND.



This is a highly un-expected thing from CITI BANK, as I am in need of money at this point of time since I wouldn’t be able to pay my Home loan installment...



Please do the needful, otherwise I have to close my Corporate Suvidha account.

As per Pradeep’s commitment no body called me up for the status of reverting of money. Even no one is answering my phone…..



Please do the needful and revert my money, so that I would be able to pay my Home installment...





Corporate Suvidha account (A/C # [protected])



Thanks

Sumit Talwar

[protected].

[protected]

Hi,
i am dilraj singh mann from chandigarh.i am your existing customer having citibank reliance visa credit card no. [protected] . This is gold card having credit limit of 194000.I have recieved a phone call on 04112008 at about 5.00 pm .The caller says that his name is mr Alok and he is speaking on the behalf of citibank. He further says that he wants to meet me .When i checked out the reason why he wants to meet me he inform me that some fraud organistionman misuse my credit card by making its duplicate copy.He further says that fraud man use the complete credit limit of my card.He further says that man purchase jewelary from pavitra jewelars manimajra chd by using this card.Mr alok says that the videos recording was available of that man and we bank was chasing that man.One of my friend in sec 34 confirms me that the same thing is also happens with him and also with other 2 card holders. I have given the copy of the complaint to the local citi bank .Kindly check the matter immediadly.thanks.dilraj singh mann-[protected]

I was trying to book the railway e-ticket but unable to book the ticket, so please if any transaction has been made to indian railway department of Rs.5494/- cancel that payment. thanks...

Dear Sir, My Card nu. is [protected], I was trying to book the railway e-ticket but unable to book the ticket, so please if any transaction has been made to indian railway department of Rs.5494/- cancel that payment. thanks...

Citibank Loan — Offering loan services

Received phone call from [protected]
Offering CITIBANK LOAN received phone call on my mobile no. when asked where did you get my mobile no. said as you have Citibank account we got the details from Citibank

Citibank Credit Card / Loan — claiming illegal money

I hold a citibank credit card. Citibank offered me a loan on phone.
And for that I had to pay EMI for 36 months.
After taking that loan, I have paid EMI regularly.
After around 1 year I got letter whcih asked me to return all the rest amount.
When I asked them , they told that they issued one link card .
And there was due for that card. So they have blocked the original card and claimimg.

1. The address they sent the link card , was not my current address.

2. After giving loan, how a bank claim to return all the amount. They took interest for 1 year.
3. I am not a defaulter , I have paid all the EMIs.

4. If they issued any link, why they didn't tell me that for any discrepency of the link card they can calim the loan amount.

5. e.g If I take a loan of Rs. 2500000.00 and after certain years bank offered me to open an account . After opening the account, if bank finds any discrepency in my account, how the bank can calim that huge amount to return ?, which is not possible to any one. ( Note: EMIs are regular).

Citibank Credit Card — claiming illegal money

I hold a Citibank credit card. For that card, Citibank offered me a loan of Rs.58000.00.

For that I had to pay 36 EMI.



But after paying EMI regularly for one year, I got message that Citibank is claiming the rest amount.

When I asked them about this, they say that they issued one link card and I have some dues on that card. So they have

Blocked my original card and claiming the amount.



When I asked them where they have send that link card, they told that they sent that card to my previous office address.

But I left that office before that. I informed them that I have not received that card).



Even, they have not sent any statement for that link card.



After giving loan, how the bank can ask to return the entire amount, if I pay EMI regularly.

(If one has money to refund then why he will take loan?)



E.g. If I take loan of Rs . 2500000.00 From any bank for purchasing a flat or medical purpose.

After giving EMIs for one or two year (Note: Bank deducts very less amount of principal), bank suddenly asks me to return that huge amount

And for that they are giving one reason ( either the account I have in their bank, the minimum amount is not there or any other reason).



Then how it is possible to return that huge amount?



Note: EMIs are regular. (not defaulter)

I have paid EMI regularly.



Please suggest me.

Citibank Indian Oil Card — Payment paid still getting harrsed

Dear Sir/Mam, My name is naved khan and i was the user of Citibank Indian Oil Card ending with 6014 for approx 4 years. During this tenure there were various instances where in they have added wrong charges and when questioned thay have reversed the same. ( have all e mails of the same).

Now in month of July'07 i requested to close my account as again thay have added some false charges and when questioned they said we will be reversing in next bill cycle. THis was the high time i insisited to let me knwo the amount which needs to be paid and dont want to continue the services. They said okay your entire amount pedning is Rs 31,963 i deposited the entire amount thru cheque no 192466. on 11th '07 July to them. Now this cheque was been lost at there end as confirmed by the mail which i received on 14th july '07. After receiveing the intimation i requested them so send someone to collect the payment as i again dont want my cheque to be lost. They said they cant send someone, i said but previous your guys used to come and collect from me they said okay i will check and do the need full. Mean while there bill was again printed and they added late payment charges and interest charges and this amount agained got increased.

I was shocked to see that as cheque was lost from them not by me . From August '07 onwards my time of harrsament started i recieved a call from citibank and they asked to to deposit at least 4,000 as your cheque has been stoped i requested him to take the entire amount of Rs 31,963 tommrow as ATM limit is Rs 15,000 daily only he said no pleas depsit only 4,000 rest you can pay later but pay today. Even then i sumbitted Rs 20,000 to the agent that day only ( cash receipt i had it ). Now the remaing amount of Rs 11,963 which i was supposed to pay . The collection call came and i said that i have deposited more then 50% now reaming maount is 11,963 but in new bill cycle they have added approx Rs 4000 more as a late payment & interest charges . The collection agent said sir you dont worry please pay the amount and rest charges will be waiaved off so i paid the entire amount of Rs 11963. Now the real fun begins now i m receiving call saying pay the remaining amount of approx Rs 4,500 i told them repeatedly that this is late payment charges not the any transaction amount but again & again they i am receivng inflated bill with added interest charges and late payment . I have written various mails but it has entered into deaf ears.

Now even a threatining call came to pay the amount now tell me where i am at fault i have paid all the amount which i was liable to pay i.e Rs 31963. Still they are harrasing me again & again i told them if any transction amount is pending them i m liable to pay but not for late payment & interst charges as cheque was lost by citibank not by me.

With most keeneness i have applied to consumer cell please help me out before they use any unfair means to me .
I have all the mails which i have interacted with them and all the proof in written from day one which i can present to you.

Looking forward to hear from you soon.

Citibank Credit Card — no information

i have applied for a citibank credit card last 7 days back .But till now i did,t get any message what the proccess .i didn,t get any refrence no.so pls tell me the solution.


name wasil khan new delhi 110025

mobile [protected]

wasil.[protected]@gmail.com

Citibank Loan On Credit Card — Did not Accept Loan but need make EMI Payment

On 20th Dec 2007 I have received a call from Citi Bank stating that basing on my credit card transactions i have been offered a loan of Rs.190000/- I have enquired for few details regarding emi and interest and said initially yes and next morning I have called up the no. which i have received call from and no body is attending the call again on 22nd I have received a call from the executive confirming the same i have conveyed him I will not be able to make up with the new commitment so please dont issue me loan, he said he will get back to me and I have received a Cheque/DD on 26th Dec, which I did not accept and sent back the same to the consignor.

I have received loan repayment schedule and credit card statement asking me to make a payment of emi as well as processing charges and service tax.

I have called up citi bank customer care raised a complaint for the same after receiving the statement from then to 21st Feb 2007 I have made several calls about this issue, every time they are conveying me the message we have sent your complaint to concerned department we will be receiving the feed back give us a call after 3 to 4 days, when i called up on 21st Feb 2007 I have been said by customer care executive that i will be receiving a call before 25th Feb 2007 and also i have been said i need not make any payment as i did not avail the loan, in the mean while i have not received any phone call or credit card statement from citi bank confirming something about my complaint.

Finally when I called up today i.e. on 15th March 2008 I have been conveyed by the citi bank customer care executive I need to make a payment of approximately Rs.18000/- after cancellation of loan, I was shocked to hear the same.

Please help me to come out of this issue, I am having a very good credit record, because of this issue it might get spoiled.

Citi Bank Cash Back Gold Card — payment to third party without my concern and approval

ir,
this is to complain that my credit card has been miss used by a third party without my conscious and approval my card no & name XXXX XXXX XXXX 0001 srinivasan.g citi CASH BACK GOLD CARD which was issued based on my transaction with citi bank auto card the transaction stated below
12/[protected] PERSONAL ACCIDENT TC PREMIA 898.00
12/[protected] INSURANCE FEE 195.00
12/[protected] PERSONAL ACCIDENT TC PREMIA 898.00
12/[protected] INSURANCE FEE 195.00
12/[protected] PERSONAL ACCIDENT TC PREMIA 898.00
12/[protected] INSURANCE FEE 195.00
12/[protected] PERSONAL ACCIDENT TC PREMIA 898.00
12/[protected] INSURANCE FEE 195.00
12/[protected] HEALTH FOREVER 2568.00
12/[protected] INSURANCE FEE 195.00
17/02 SERVICE TAX @ 12.36% 142.76
which came to my knowledge and have reported to your citi bank customer service and was promised to rectify and refund my amount but which dose not have and put me in a situation to consider about further using of citi bank credit card and cancellation of the same, if my report was not solved in a proper manner within 48 hours or the earliest possible, I ill be forced to take legal action through proper channel in this regard since i have not given any voice confirmation or any written approval from me, and the citi bank which is my service provider did not even inform me neither by phone nor email or post about this transaction but only reflecting in the statement what legal rights do they deserve to pay a third party without my confirmation and approval, if so please give me a copy of the same
expecting my mail will fetch your attention and prevent further complication in this regard,
yours truly,
SRINIVASAN.G

Citibank = 007-240-394 — REPETITIVE THREATS & VOCAL DIRT BY CITIFINANCIAL MANAGEMENT.

Sun, 6 Apr 2008 23:02:44 +0100 (BST)
From: "ashok kumar" <[protected]@yahoo.co.in>
Yahoo! DomainKeys has confirmed that this message was sent by yahoo.co.in. Learn more
Subject: complaint to citi customer forum 0n 07.04.2008
To: [protected]@yahoo.co.in
Personal loan
Posted:[protected] by ASHOK KUMAR FOR SUJATA KUMAR
[send email]
ALSO SEE REPLY ON 15.04.2008 PASTED BELOW.
PL/EMI PAYMENT DELUALT THREATS
Dear Sir / Madam,
we are greatly thankful for providing personal loan
for Rupee 40000 /- in october 2007 from citi finance
kolkata to my wife Mrs. Sujata Kumar resident of
bungl.no.-13 lower east, s.e.railway officers colony,
11-garden reach road, kolkata-700043.
i have asked my voluntary retirement from railways and
same was to materialised by december 2007. but
unfortunately it has tahen time to finalise and
release of my settlement dues that could clear the
loan repayment it may take some more time in release
of my dues and currently i am without any salary
income.
my wife is also with no earning salary after leaving
job for some reasons in call center.
so due to break in salary income and no other source
to pay the monthly EMI for the second time, your
collection is threatening for illigal action to
conduct with us to extract emi and in different tone
for lady. although last month when person approached
at my residence and created voice and other nuisance
and asked for letter in writing for non-payment was
given to him. but on[protected] some Mr. Sen Gupta
Manager collection department kolkata threaten with
above words on phone.
i shall request your kindself to please change penalty
for delay and non payment period till i get my money
from the railways, government of india and may kindly
inform the concerning collection department and branch
managers not to react in illicit way and should not
approach at home. i shall pay back the loan amount or
its emi on receipt on my money from the government.
i shall be thankful and obliged for bear with delay
and act decently and in decorum please.
ashok kumar
for sujata kumar
+[protected]
email: [protected]@yahoo.co.in
Wed, 16 Apr 2008 09:34:09 +0100 (BST)
From: "ashok kumar" <[protected]@yahoo.co.in> Add to Address Book
Subject: RE:'Citibank=[protected]' THREATS ON PL/EMI PAYMENT DELUALT
To: "India Service" <[protected]@citicorp.com>
dear sir,
thanks for contact. i was not away from my residence
for a few days. after i land up on date, one person
stating he is from citifinance arrived in the morning
on date ans then some MR. IKBAL on phone created vocal
nuisance and vocal dirt with me. it is extreme they
are reacting. no doubt we are defaulter for non
payment but it does not mean the citifinance
management will exceed the limits and speak all short
of dirt on phone, threatening on phone. we are
already squze and under immense pressure due to
discontinuity in our regular income, a source of
running kitchen and payment of emi with interest.
government is to release my VR dues unfortunately
delayed since december. however likey to be finalized
and release payment & pension. i shall pay with
panelties. the bank officials need not to approach
physically and not to contact on phone, bank can
comminicate through email and postal mean for which i
shall make the payment while making debts clear on
receipt of my money in two months.
particulars are
1) Name as mentioned in the application form:
MRS.SUJATA KUMAR
wife of MR.ASHOK KUMAR
2) Date of Birth: 12TH, OCTOBER-1959
3) Mailing address as mentioned in the application
form: BUNGL.-13 LOWER EAST, S.E.RAILWAY,
11-GARDEN REACH RD. KOLKATA-700043,
WEST BENGAL - INDIA.
4) Location of your account: LOAN PROCESSED AT
S.B.ROAD CITIFINANCE
BRANCH, KOLKATA
5) Loan Type: PERSONAL LOAN

I hope it shall help you to locate loan account.

kindly consider the prevailing circumtances email the
amount i need to pay after 2 months on debit of paid
through emi and to with penalties.
ashok kumar
for MRS.SUJATA KUMAR
--- India Service <[protected]@citicorp.com> wrote:
> Dear Mr. Kumar,
> This is with reference to your email dated April 10,
> 2008.
>
> We regret the delay in our response.
>
> We are concerned to note the dissatisfaction
> expressed in your mail.
>
> We are unable to act on your request since your
> query does not state the loan number. Hence, we
> request you to provide us the following details for
> us to do the needful.
>
> 1) Name as mentioned in the application form
> 2) Date of Birth
> 3) Mailing address as mentioned in the application
> form
> 4) Location of your account
> 5) Loan Type
>
> We regret the inconvenience caused to you in this
> regard.
>
> We assure you of our best attention at all times.
>
> Sincerely,
>
> Officer - Customer Care

False cash withdrawal on my Credit Card on 08.04.08 & 09.04.08, I have not drawan any cash withdrawal on these days. The card is with me, nobody knows my pin code except myself and your bank. It is hundred percent sure and also I promising to state that I have not at all drawn any cash as stated in your statement, if any withdrawal is happen ed as per your statement and that is only due to either your technical mistake or any fraud happened at your end. I want justice at the earliest without fail with evidence and proof.

Finally I am once again hereby stating that I have never drawn any cash on the said dates of your statement and even till today and I will not pay the amount shown in our statement for which I am not at all drawn
Even though if any injustice happened at your side, even after all the explanation given by me as said above then I will go for legal steps

Citi Bank Indian Oil Credit Card — Forcefully Sticking the Unnecessary Insurance

Dear Sir,

This is to inform you that I, Panna Lal has been offered by Citi Bank for the free Indian-oil credit card which i really was not interested to make but they made my card without any paper documentation and send it to my home.

After sending the card they started to make a call for different different offer but every time my answer was NO.Then one day they offered me for some Insurance plan for all family, again i was not interested for the plan as i had already an insurance plan from my organisation.But they did their own and they sent all the insurance card and documents to my home without any paper documentation and after one month they started to send me a statement that i have to pay around Rs.8000/-.Now it was something ridiculous and completely unexpectable because i had never used my card anywhere, not even a single transaction.And i have been charged this much of Amount.Even i had send a letter for the discontinue of my policy after a call from Citi Bank. But again and again they started to torture me through a cell phone even getting a threaten from them so many times.

This is really a some kind o[censored]nethically and dishonorably from this kind of reputated Organisation.Even i really don't understand why they are doing this kind of thing ? Is it so easy to earn money from anywhere that they can charge anything and people will pay that easily as currencies are lying in road..?

Kindly do something for me as its becoming so untolerable day by day.

Regards,
PANNA LAL
Card No.:-[protected]
Cell Phone No.:-[protected]

Citibank — everyday harassment over fake transaction not payable by me

fake amount charged bu citi bank due to fake transactions
dear sir/ m/m

my name is sanjay agarwal

i was earlier holding a citi bank credit card no [protected]

as on 02nd may 2007, i had an outstanding on total -- 20247 /=

unfortunately there has been two time fake trasanction/misuse on 15th may for rs. 22797 x2 = 45594/-

i recd a call from citi bank mumbai office reagarding this transaction, and thereafter my card were blocked due to this misuse.

after this, citi bank investigating officer visited my office and i give my confirmation of misuse of rs. 45594/= as the misuse shows some out of country transactions where as i was in india .

after receipt of further outstanding of 65 thousands, i started follow up with citi bank and later after following uo with citi bank only 22797/ were waived off.

i have paid 7500 /= on dtd.14/08/07 and 12500 /= on dtd. 19.11.08 /= which were my actual outstanding befor misuse of card.

since then i m receiving outstanding everymonth for this 22797 along with interst and penalty which is not applicable.

i am also receiving calls everyday for the payment .

i have requested citi bank coustmer care for removing this outstanding as i have no pending amount in my favour .
but i have not received any favourable response.

please do me your favour and arrange to solve this issue as i m getting calls from citi bank recovery agents everyday and i have been scared of anu unfortunate happening with me.

please help.

Citibank MTV Credit Card — repeated harassment for payment of invalid dues

hi ! got mtv credit card made which was supposed to be free with no rental. even though we have never used it, we keep getting repeated phone calls for payment recovery where the amount keeps increasing with every call. when we get into unpleasant argument and demand a statement as to how this amount has come up that they are requesting payemnt for ... it is never done and call is finished with the statemnet that "we willg etback to yoiu" which ofcouse never happens ! then after few days again we get a threatening call that the payment of a certain amount is due and if not payed then there will be consquences of legal suits and so on...

Don't worry... Tell them to File Legal Suit against... If you have not used the Card then why worry. If it gets intolerable give a Polica Complaint and teach them a Lesson...

Citibank Credit Card, No - (4550 3877 1976 9009) — Statement is not on time, Bank is charging extra money as late payment

I did not get my credit card No-([protected]) cricket)statement since six months including june 2008. So please send my statement at my e-mail address or mailing address as mentioned below -
Flat no - 9, 3rd floor, Building-Nalanda, K.V.S.Complex, N.C.H. Collony, Kanjur Marg (w)
MUMBAI, PIN CODE-400078
MAHARASTRA

City Bank Credit Card — To get your statement through email

I want to get my City Bank Credit Card Statement through e-mail regularly.

My CC No. is [protected].

Citibank Platinum Credit Card — Fraud on my Citibank Credit Card

I want to lodge a complaint as my Citibank credit card, an add – on credit card on my husband credit card has been misused to commit fraud by an unknown person in Delhi while I have been in Mumbai. The card has been issued in my name.

I have been in Mumbai and the credit card is in our safety vault, also I have not shared my card details with anyone on phone or online and don’t understand how someone could have used my card. Needless to say, I suspect that it may be someone who has access to confidential information from the bank.

My husband received a sms on night of July 15, on his way home from work at 8:57 pm which said “You had a high value charge approved on your card. Please call the local citiphone no., if you do not confirm the purchase on your card no. ending – XXXX.”

My husband reached home and confirmed my card no and realising that something is wrong as we had not made any purchases, immediately called the local citiphone no. and spoke with Kunal Sagar at 9:34 pm.

When Kunal Sagar confirmed that my card has been used to make five purchase transactions of high value, we were shocked, refuted the claim and immediately blocked the card and asked him how to proceed further. He said we can’t do much but assured us that the Citibank Fraud Department will call us the next morning.

Thereafter, we visited the local Police Station, the same night and were asked to submit a written complaint by the officer on duty which we did.

We are very worried and are panicking as we have read in newspapers all sorts of stories about these frauds and couldn’t sleep so we kept trying to call our local citiphone no. in a bid to get addresses of the establishments but could not get through.

Next morning, we tried again as no one from the Citibank Fraud Department had got in touch with us yet and infact still haven’t and managed to speak with Ashley, Kanchan and their senior Pravina P at 8:55 am.

There have been 8 such transactions’ worth INR 2, 82, 600 from 3 stores in a span of 8 days that we have been able to gather so far and we are refuting.

We asked Citibank for the addresses of the stores where purchases have been made, details of the purchases such as home delivery or filling of warranty cards but they didn’t have the details but revealed that it was in Delhi and not Mumbai and that there were more than the five transactions that Kunal told us about the previous night. Kunal had failed to give us details of the first three transactions.
Also, contrary to what Kunal said, Pravina and Kanchan said the Fraud Department would not get into the act until after the bill is generated or atleast till they receive the transaction slips from member establishment for payment.

In addition no one could explain the sms as to who called Citbank for the approval of the high value charge and how Citibank approved it and why did they not inform us before that day’s transactions as the high value transactions had started since 8th July, 2008.
Incidentally we had just finished repaying last of the INR 3.5 lacs that we had used on the card a day earlier on July 7.

Our fears are not assuaged by Citibank’s behaviour as they have without conducting a fair enquiry made us scapegoats and said we had to pay up as they were swipe transactions although I have more than enough alibi that I have been in Mumbai all the time.
Also, what about the credit card transaction slips… why don’t they show them to us despite repeated requests.

We are unable to get on with our work as we are in a shock and feel violated.

My credit card data has been compromised and my card has been skymed.

We want the culprit to be caught, by looking for him if he goes to make another purchase the next day, by checking the CCTV cameras if installed, checking record and details in the above establishments and hope Citibank has made a note of our plea and does not bill us for these fraudulent charges as we have informed the bank before the bill has been generated and within an hour of receiving the sms.

We would also request the bank to follow the system that is offered by other banks where we receive a sms within minutes after every transaction so this could have been avoided.

Also, we would be grateful if anyone from Citibank could keep in touch with us to inform us of the developments which they haven't bothered t do so far.

Citibank Credit Card — not receive credit card statement

Dear sir/madam
my citi bank credit card no. is [protected]. and i am not receive statement.

Citibank Cash Back Card — Transaction made without my consent

Hi,
I was issued a citibank cash card in 2005, which is never used.
At the time of filling the form they took my residencial phone number. And without any written information or anything Citibank started paying my phone bills. For this i made them request not to do the same and payed all the dues . But to my shock I came to know that they have made more transactions from my card without my consent . Citibank bought a medical policy also from my name n charging me 15000 for the same. I requested them a lot many times to revert back the charges and close the account . Its been two years now, I have talked to hundreds of their representative explained my case hundred times .. but every one shouted at me. And behaved inhumanly.
Also without settling the case or talking to me my name is given in CIBIL and because of this I am not able to apply for new credit cards.
Please help me and let me know how can i procedd further.
Thanks
Surinder Kaur

Citibank Credit Card — Fake payment charge

Dear Sir

Please note i had lost my c card on dated 23 August' 08 that day i have blocked my card at the same time i given request for reissueing for card and i got the same but i did not any transction from my card so why i pay Rs. 27800.00 please investigate who miss use my card i will not pay any single amount
card no: [protected]

Please check your end

Rgds
N N Pandey
91 [protected]

Dear Sir

Iam not access my Reliance broadband from Day 1, i had many time complient i coustomer care but till date i am not getting any responce and company sending bill to me regerulry now presently i am very dissappointed with relaince services therefore i will go in consumer court

P. N Pandey
91 [protected]

Citibank Credit Card — billing even after cancellation of card

I had been issued a CITIBANK credit card no. [protected], which was not used at all by me.
once a telly marketing executive called me and asked me to enrol for the insurance policy scheme to which i agreed on assurance that if the offer does not suit me me i would be at liberty to withdraw the same within 1 month.
when i recd the first bill, i decided to forgo the insurance scheme and called up the citiphone helpline and requested them to cancel the scheme as well as my credit card which i did not require. the customer care executive confirmed that all my entries have been reversed and my card has been cancelled.
i still kept on receiving the bills including accrued late payment fee and other charges every month.
i called up the customer care executive (Nitika) on 06-09-07 and apprised her of the undue billing, to which she again assured me that i shall not receive any bill in future.
till date i am receiving the bills including accrued late payment fee and other charges.

Citibank Indian Oil Card — blocking of card on being lost

On card being lost and on being informed that the cheque is not being received with lot of difficulties I got the card blocked and paid the entire amount after finding out more than 1 and half month back, but other day I was informed it is active and showing the debit balance of more than 3000- I am failed to understand of the behaviour of your officials and the info your bank after taking all precuations and even reporting about the same.

I request the needful may be done.

Thanking you.

With regards.

R P Shivhare

CITIBank Indian oil cr.card — loan through Creidt Card

THIS IS MY PROBLEM AND KINDLY HELP ME OUT

Citibank card : [protected]
Customer Name: Durai . B
Contact No :[protected]

I have been using ur Citibank card for the past 2years and I have never been a defaulter or I have never made any late payment. And I have also taken health care policy and two loans which had been paid very promptly.

Last month I was pestered by ur sales executive Ashok from Personal Loan Dept and he forced me take a PL for Rs.112900/-(approx), even though I was not in interested I availed the loan and he told that it was an TOPUP loan and the previous loan which I have taken for Rs.30, 000/- earlier will get closed and I’ll get only the balance amount for Rs.93.970/- in my hand and the rest of the amount of Rs.19000/- will be taken towards the previous loans pre-closure. By 18/06/08 u people have dispatched the draft for Rs.93970/- and I got the draft on 20/06/08 as soon as I got the Draft I returned back to you on the same date 20/06/08 through Professional Courier ( POD No: IXM ) and immediately I informed cus.care people about this issue and gave them all these details.

And the guy who booked this loan told me that if at all im going to cash the draft ill be charged and I have a free look period of 30days and I can return the draft at any point of time. And I would have asked a thousand times to him whether I can cancel the draft before 30days and continue with the previous loan and he told yes their will not be any charge and I can return the draft and continue the previous loan. He never kept me informed that while cancelling my top-up loan the previous loan gets pre closed and I cant continue with the previous loan.

If this is the case as ur cheating the customer u should come front 2 help ur customer but nothing has happened so far. And ill never leave this issue ill mail to the concerned person regarding this issue to Citi bank cards, ZSM, President, CIBIL and to the concerned Bearu .

Till date I have ranged 100 times to cus.care regarding this issue and I have got several
reference nos: [protected]
[protected] on 8/7/08
[protected] on 11/07/08
[protected] 0n 17/07/08

WHAT TO DO WITH ALL THESE REFERENCE NO’S and u say that people will call from pre-closure dept and nothing has happened so far. ith out shame ever one in the cus, care is able to say that I cant continue the previous loan as I cancel the new top up loan then they should also be able to retrieve what’s the total amount outstanding in my previous loan and why the dame hell should I pay the pre-closure amount of 3% because of such worthless I had to close my account u have cheated me . AND I KNOW THAT U PEOPLE GIVE MUCH BENEFIT, OFFER THEM A GOLDEN CARD AND INCREASE THE CREDIT LIMIT TO THOSE PEOPLE WHO BONUCE THEIR PAYMENT AND NEVER USE THEIR CARD AND NEVER BOTHERED ABOUT PEOPLE WHO ARE VERY PROMPT .Worthless organisation do some thing to sustain ur good customers first.

When I requested to change the interest they told me that I cant pre close the loan till September and when the mistake falls on ur side ur asking me pre-close the loan. I never mind to pay ur money but why the hell should I pay the pre-closure charges.

If this is going to very regular issue from ur side then 1day when u turn back their will not be single customer with ur concern. Take some necessary steps to hold ur customers.

The only mistake I have done is, I have paid all the due amount on correct date and time without fail. And I feel ashamed to be ur worthless customer so far, for the past 2years.

The Northland Group has been harrasing me trying too collect a balance on your behalf that I do not owe I already talked to a woman and I gave her my last four digits of my SS and my date of birth and she told me that I am the wrong person. A person named Josh has called about 4 times and the last time I tryed to explain that I already contacted somebody and he does not listen he is very very rude every time he calls and he told me that he is not going to stop calling he also was very rude to my wife, telling her that I owe money that she doesn't know obout this has to stop now. I hope you take action on this matter ASAP.
Thanks.

Citibank / Suvidha Account — Frequent calls and mental harasment

Dear sir/Madam
I Manjunath, A.M. had an bank account with citibank and as of know i have no dues with the company since sept 2006, but from last few months i am geeting calls from delhi/hydrabad based nos and seeking a clarification despite my complete support and honest response the frequency of calls incresased drastically (They are introducing themself as a courier company).know this has reached high and i can, t take up any more.need ur help and suggestion.how can i como out of this nonsense.

Respected Sir,

Sub: False claim of bill from INDIAIDEAS.COM PRIVATE LIMITED & Essar Company(Voda Phone).

I am koushik paul from Kolkata.(Address: 13, East Purbachal Canal Road, 2nd Lane, kolkata - 700078)a Valid Credit Card Holder of Citi Bank.My Card No :[protected]. I have never heard of this portal/company INDIAIDEAS.COM & ESSAR MOBILE.

This company is claming aprox Rs.11500/- from my Citibank Credit Card. the latest being 16th-22th December 2008. Also, even Citibank is not able to tell from which "Voda Number" is this person claiming the amount.

This is reflected as In My credit Card Bill and this has happened 1st times.

please help me to get rid of this nonsense portal?
Else, please let me know by any way I can lodge a complaint with concerned authorities.

Thanks & Regards,

KoushiK Paul
Ph: [protected]

Hi.
please kindly make changes on my mailing address as follows.
And my Indian oil citi credit card number is [protected]

T.Sathappan
#10, 9th cross street,
shanthi niketan,
old astc hudco
hosur-635109.
pls kindly do the needfull ASP.

Regards,
Sathappan.T
[protected]

Citibank Credit Card. — Forced debit.

I had a Taj Epicure citibank Diners card. It was closed. The bank has sent me a statement for Mediclaim charged on my card. Since I do not have the card nor do I want the mediclaim, I refused to pay for it. This was told to all the call center agents who were following up for the payment.However nobody seems to have taken corrective action.I tried calling on the toll free number, however it is asking for password number which I do not have.I tried to post complaint on the website, it is not going through.

I have discussed with everybody who have called without any resolution. I have also sent mail to their complaint officer Julio Rebeiro.There is no acknowledgment. Now there are threatening letters from the company for sending the case to their recovery agents.

I have not purchased anything on the card & I do not owe anything to the bank so there is no reason for me to pay. Now they are trying to recover the money forcefully.

What is the action I can take to stop this illegal recovery.

Citibank — undue charges

Reg: Citibank Card No:[protected].
Dear sir/maam,
This is regarding the above mentioned card which have been closed since 28/06/07 but receiving the statements ever since on the grounds of payments due which I would like to explain and defend.
The issue started with my 22/06/07 statement which had Rs 10811.72/- as total amount due, but according to me it was Rs 8594.56/- as total amount due and was paid subsequently.
The sale dated: 31/05/07 as first year fee of Rs 1166.67+271.40 was not to be charged as the card was free for life. Secondly on 21/06/07 an interest charge of Rs 779.09/- was levied for cheque bounce and consequently Rs 250/- was also charged as cheque bounce charges. As per my knowledge either of them should have been charged and therefore I paid the cheque bounce charges as well as the amount for which the cheque was bounced Rs 4540.10/-. Therefore if you deduct the above mentioned charges ie: Rs 1166.67+271.40+779.09=2217.16/-needed to be reversed and deducted from Rs 10811.72/-, then the amount due at my end would be Rs 8594.56/- which was paid immediately.
Now if you can go through my statement dated:22/07/2007, the payments and other credits show Rs 123621.56/- paid, on the other hand what I was supposed to pay was (Previous Balance of Rs 8594.56 +Current Purchases Rs114500/-)= 123094.56/-.Hence I paid Rs 527.56/-excess. The total amount due as per your statement was Rs 1690.16/-+ Rs 527.56/-Excess in have paid= Rs2217.16/- the amount to be reversed, hence I need not have to pay anything, instead have to get Rs 527.56/- from you which I do not expect.
Now what I would like to state now is that I have been the high spending customer with you since 1995 and have almost always made my payments on time, what you have lost is not Rs 2217.16/- but a high spending valued customer and what I have lost is not Rs 527.56/-, but people who valued me as there valuable client and gave me good service. If you can see my records I have made payments in excess of lac or more at one shot, but what disappointed me was after such a long and enduring relationship I was asked to pay the unreasonable charges which I am not interested to pay. More so at the end of my membership tenure the customer care executive was also very rude in solving the issues not that my issue was not resolved but in general. Also I still have your Diners Club membership and if I would have been a proclaimed defaulter or offender you would not have continued with me as your customer with such a high profile card.
I hope now the issue would get resolved and I would not get harassed further.

Reg: Citibank Card No:[protected].
Dear sir/maam,
This is regarding the above mentioned card which have been closed since 28/06/07 but receiving the statements ever since on the grounds of payments due which I would like to explain and defend.
The issue started with my 22/06/07 statement which had Rs 10811.72/- as total amount due, but according to me it was Rs 8594.56/- as total amount due and was paid subsequently.
The sale dated: 31/05/07 as first year fee of Rs 1166.67+271.40 was not to be charged as the card was free for life. Secondly on 21/06/07 an interest charge of Rs 779.09/- was levied for cheque bounce and consequently Rs 250/- was also charged as cheque bounce charges. As per my knowledge either of them should have been charged and therefore I paid the cheque bounce charges as well as the amount for which the cheque was bounced Rs 4540.10/-. Therefore if you deduct the above mentioned charges ie: Rs 1166.67+271.40+779.09=2217.16/-needed to be reversed and deducted from Rs 10811.72/-, then the amount due at my end would be Rs 8594.56/- which was paid immediately.
Now if you can go through my statement dated:22/07/2007, the payments and other credits show Rs 123621.56/- paid, on the other hand what I was supposed to pay was (Previous Balance of Rs 8594.56 +Current Purchases Rs114500/-)= 123094.56/-.Hence I paid Rs 527.56/-excess. The total amount due as per your statement was Rs 1690.16/-+ Rs 527.56/-Excess in have paid= Rs2217.16/- the amount to be reversed, hence I need not have to pay anything, instead have to get Rs 527.56/- from you which I do not expect.
Now what I would like to state now is that I have been the high spending customer with you since 1995 and have almost always made my payments on time, what you have lost is not Rs 2217.16/- but a high spending valued customer and what I have lost is not Rs 527.56/-, but people who valued me as there valuable client and gave me good service. If you can see my records I have made payments in excess of lac or more at one shot, but what disappointed me was after such a long and enduring relationship I was asked to pay the unreasonable charges which I am not interested to pay. More so at the end of my membership tenure the customer care executive was also very rude in solving the issues not that my issue was not resolved but in general. Also I still have your Diners Club membership and if I would have been a proclaimed defaulter or offender you would not have continued with me as your customer with such a high profile card.
I hope now the issue would get resolved and I would not get harassed further.

My credit card No. [protected] & [protected]. I could not get any statement in every month. I always paid my dues in every month after getting message from my cell phone.
In this circumstances it will very much helpful to me if send my monthly statement through my E-mail No.
Thanks with regards
ARUN KUMAR BISWAS.

My Citi Car Loan account number - CEJ[protected]. I need a loan account
statement to submit for applying for home loan. Your system is so
customer unfriendly that it has put me off completely. I will never
ever take any product from Citibank. Please cancel my citi credit card
number [protected]. I don't want to have any relationship with
Citibank for my life. The issues I faced in getting a loan account
statement are as below:

I need a loan account statement for last one year i.e. from Feb 2008
to Jan 2009. I was informed by your customer care centre that your
system doesn't have the option of generating last one year statement.
You can only provide for last financial year, ie. uptill March 2008.
Why can't you provide the most current statement for one year?

I have changed my address but your system o[censored]pdating the address is
so cumbersome that i have never got it changed in your system. Why
can't I apply for an address change by fax or online?

Now, you will send the loan account statement (which is not the
latest) on the old address. I requested this statement to be sent to
me by an email, but your system doesn't allow that is what was told to
me. Why can't you email me the loan account statement?

Can you send me the loan account statement by email so that I can
apply for home loan.

I want a response to this complaint at the earliest.

ANY ONE KNOW WHO CAN HELP ME IN THIS REGARDS. OR REFER AN ADVOCATE FOR ME IN MUMBAI. please mail me to [protected]@yahoo.com

hi
as i havee 50% cut in salary as it is resisation period .i agree that i have to pay my 3emi but pls i request citi bank to give some time to pay it pls do the needful pls revert me once you go through my mail.
my card no-[protected]
t.s.george anil
addon card

With Regards
george anil

Your bank is fake or what. I had given 50, 000 to one of yur agency. Pls. none of the customer take any loan or credit card from atleast city bank. Its a fake bank

regards/chandan ([protected])

Hi
plz... urgent..?

please kindly make changes on my mailing address and phone number and address as follows.
And my Indian citi credit card number is [protected]

Citibank Credit Card — Bad Language

Citibank collections dept calls up from some number which is 66427800 and if i do not pick up my cell phone number they call up on my residence landline number early in the morning at 7.30, 7.45.I think they better check on what timings they are suppose to call up customers and over nad above that they call up and speak to my sister and ask her do you take care of her financial matters, she said yes so when will she make the rest of the payment she said i do not know on thats so then they say that why do you lie early in the morning.Don't give wrong answers.Who the hell is she to talk to my sister like this in first place.

I spoke to some allwyn.When i dialled the number he said ctigroup how can i help you.I said whom i talking to he said citigroup, am i so that i dial citigroup number and do not know which number it is?
Ok now his english is on top of this world. Mr/Ms X pls take care of the kind of people getting recruited.when i asked him to transfer it to hte supervisor he says she is busy and i don't want to hold you for long so she will call back.What does this mean? I shud rather say we do not want to place the call on hold for long time so she wil call back. Train your peopleon how to talk to customers.

Dear SIr.
I am Rajavi My credit cards numbers are [protected] and [protected]
You please send the monthly statements and any information to my Email ID my email ID is
[[protected]@yahoo.in]


Thanking U

Citibank, Citigroup — Citibank, Citigroup, 2009 Advertising

How dare CitiBank broadcast an ad on how we should be more conscience on our spending. After misusing/abusing and downright mismanagement of their (OUR) financial security and company earnings they put out an ad on how we the consumers need to be more frugal. It makes me sick. I would rather my tax dollars go to saving companies that are being strong held by unions than saving a bunch of arrogant, delusional, know-it-alls.

The pompous over-rated executives that are currently in control of this country need to get a grip on what is real. An ad campaign as simple as “Where’s the beef” sums it all up.

card — citibank credit card

Please note that my last payment of Rs.9000 does not reflect in the last statement and you are charging me interest after interest. In case you cant take care of the account I am going to take the recourse of being cheated and you may treat this as my last payment
I want an reversal in next 48 hours. I see an element of lethargy from your end and cheating.

Citibank endlessly is including fradulant charges in my statement and on request fior reversal have levied Rs.100 more saying it is an invalid request. they do not reflect my paid dues and are charging me and harassing me by thier callous attitude and are cheating me of my hard earned money and have issued a card without my permission ...
Mukta
--
ph [protected]

i have taken icici credit card. credit card no. [protected]. i do cancellation this card. I also inform icici bank. but no cancellation procedure of my credit card. so i request, you are infome icici bank & immeditate cancellation procedure of my icici credit card.

Thaning you,

Citi Bank (Loans) — fraud.....

I had taken a consumer loan of 17000/- in 2006 for the duration of 8 months which I repaid to the company, despite that they have put my name in the CIBIL, nor did they bothered to contact me for loan clearance certificate, nor do I know my loan no., as they never even bothered to provide me any loan documents.now when contacted them they said they do not have any record in my name when I showed them my pass book of the bank from where there were ECS transaction against loan repayment they said they are not there's.
kindly help me in the situation as I need to take a PL for the operation of my mother who is seriously Ill and as they have put my name in CIBIL, the bank where my salary a/c is there, is unable to provide me with the loan, and I am in urgent need of personal loan for my mothers operation.
ashish jajoo

I am Hemachandra T. Nandurdiker my credit card no.[protected] is .Please send the monthly statement on my email ID.


Thanking you,
H.T.Nandurdiker.

Citibank Credit Card — triple payment goes from your bank a/c

dear sir/madam,
i have credit card of citi bank who sattled with cheque payment of Rs.732/- each month but without information every month 02 ECS debited from our Bank account & also PDC cheque who submitted also present for payment. many times complaint to citi bank but do not care, so i finally decided i will go to Consumer Courts & all main TV News Channels & open all things.

thks,
L.K.JHA
DELHI

hi there may i change my mailing address to Blk.7 #3 Caridad Village, Cabanatuan City 3100 from Provincial Govt. Capitol.. Thanks..

Citibank Credit Card No. 5546 1901 1722 6000 — Fraudulent & unnecessary debit on my card

Dear Sir/Madam,

I have been facing very bad services from Citibank since the time when I opened my salary account with them. They are trying to make a fraudulant liability on my credit card & planning to recover the unpaid money by form of a direct debit to my salary account, that's the general plan of most of the banks to make fraudulant profit.
But I want to make there plan unsuccesfull that's why I have now blocked my credit card by telephonic conversation so that further misuse can be avoided.

Now have registered a complaint with citibank for the unnecesary fraudulant international transaction's done on my credit which I am not supposed to pay. There was a total amount of Rs.6705.79 as fraudulant transactions & Rs.4998.33 as the domestic transactions. The amount of Rs.4998.33 is already paid to Citibank last month. The thing is there was an installment amount of Rs.4998.33 for 6months as I have purchased an electronic product from SONY world. Now after completing all the dues of EMI again they keep on charging this month as well.

In fact as an accountant I have tallied my transaction of EMI for 6mths and the same details have been attached as an attachment for your reference.

Now my question is why again the EMI amounts are raised in the current month statement along with the fraud transactions. Even Citibank does a mistake once, why everytime they make the same mistake on my statement itself? Is it because I am a regular & sincere customer to them.

Previously my earned points was reduced from my card, & before that my 4 months back expired card of citibank was generated with an outstanding balance which should not happen at all. I have got every proof of Citibank's inconvenient way of harassing his credit card holders.

I have attached the current months transactions as well as my paid EMI details for your reference.

Now Citibank has told me to fill up the CDF form & submit it to them by fax on [protected] ext 2222 by putting my reference no.[protected].

Kindly advise me what appropriate steps to be taken now in this case.

Thanks with regards,

Ani Lakshmanan
Cell.no.[protected].

Citibank Charges On Add On Services Without Providing Any Proof Of Documents — CITIBank charge addon services without providing evidential documents

I am Manjunath Basappa located in Bangalore and have a credit card from 3 years with CITIBANK. After few months, received an addon service offer i.e Accident Insurance over the phone and I have approved to go ahead. All most 2 years, still I have not received any documents. Later I called Citibank helpline for closing the Citibank credit card, while talking with CITIBank helpline guy, started threatening that if credit card is closed, CITIBank will be adding my name in CIBIL. So that, in feature any loan will not get it. I called CITIBank public relation officer (Lady) in Chennai about this, She took information, that's all no call back to me. So went to CITIBank, MG Road office to complaint and nobody is responded for whole day. In January 2009 received an CITIBank offer for Mediclaim and again approved to go ahead for 4 family members.

Again CITIBank has charged Mediclaim charges and followed with CITI Bank from past 4 months. Still nobody is responding to my call. Finally I have told CITIBank people that to remove all add services charges, else CITI liables will not be paid. Ask them remove any penalty until issues are resolved by CITI Bank.

Hi.
please l can my citi credit card number is [protected].
please my Statement send to me.

I am Anil I am Citybank Gold card holder, Now my address has changed, so i would like to send the statement to my personal mail.ID,

My Mail ID: batchu.[protected]@ymail.com

Kindly send a statement to this mail id

Bye

Anil
[protected]

Citi Bank Cheque — Didn't receive face value of cheque

Hi,

I have been cheated by CITIBANK. I have received a CHECK for 509 US $ and deposited the same CHECK in CITIBANK for collection. But they credited only 434 US $ in to my account.

I have been asking proper reason for reduction of 75 US $ from the face value of cheque but i am not getting any response from Citi bank. I raised complaint over phone banking customer care representative, over bank manager, and also i raised a complaint through online. But i didn't get my money back and also there is no proper reason for deducting 75USD from my account. Other than this charge they have deducted 250 Rs service charge.

Please let me know how can i get my money back.

With regards
[protected]

Your letter noINClS[protected] dated 11jun 2009 i have recived one the said letter.this is first time i am getting such letter.i was useing my cridt card last somany year but i donot know what happen your Business manager.kindly cheek up and do the need full.

Citibank Credit Card — credit card dues

A guy called vipul gupta calls me from from delhi regrding payment of credit card dues, talks in a very condescending manner, arrogant and rude, fixes his own closing dues, and makes disturbing and threatening phone calls. This issue should be dealt in a very strict manner as such an incorrigible behaviour cant be expected. Appropriate action needs to be taken. May be he is a call centre guy acting on behalf of citibank.
Ram kumar Menon

Citi Bank Credit Card Complaints
Dear sir/madam

not receive credit card statement
plz receive my credit card statement

my mailing address have been changed, my creditcard no .[protected]
NO.4A, THIRD CROSS,
AMBALAVANAR NAGAR,
MUTHIALPET,
PONDICHERRY-605003.
please send my statement to the above address.



regards
sivaraj.

Hello

Could u please kindly mail me the credit card monthly statements to my Email address: [protected]@yahoo.com Initially i had given my wife Email address: [protected]@yahoo.com right now i have come out of country offically, So to keep in updates and any communications with citibank. Please consider this mail and mail me the statements to the above given address. and my credit card number will be: [protected].


Regards

Vijaykumar K.

good day!

i would like to ask the mailing address or a fax number where i can send my requirements for on-line credit card application. ASAP.

thanks a lot.

God Bless!

Could u please kindly mail me the credit card monthly statements to my Email address: [protected]@gmail.com Initially Please consider this mail and mail me the statements to the above given address. and my credit card number will be: [protected]

my mailing address have been also changed, my creditcard no .[protected]
P.SIVARAJ.
NO.4A, THIRD CROSS,
AMBALAVANAR NAGAR,
MUTHIALPET,
PONDICHERRY-605003.
please send my statement to the above address

Regards
sivaraj

Credit Card — Change of address.

Dear Sir.

My name is P.K.Ramesh i have a icici credit card .I want to inform my change of address from present calicut billing address to chennai i am not able to inform the details to your bank.Kindly get in touch with me.My contact number is [protected].

My credit card no [protected], i have deposited a cheque for Rs 1200/- in your ATM FRAZER TOWN- Bangalre counter on[protected]. It is reported that my payment has not been received. Due to the reason I have been penalised and demanded for entire payment including the current bill. I am sorry penalising the prompt customer like me and discourasing in using of credit card system. My payment is regular and prompt. I therefore request you to waive the penality which has been imposed in my account to enable me to continue to your customer. Further I request you to change my mailing address as follows and arrange for sending hard copy to the address given below. Hither to I have not seen the statements which were generated in soft mode. However I paying the amount on the strength of SMS sent by you. I reqquest you to arrange for sending the statement of account to the address given below. Address: Narasimha Murthy M.V.L, Branch Manager, State Bank of Mysore, HBR Layout Branch, Hennur Main Road, BANGALORE-560043. Further I request you to advise your officials in Chennai Officer like Mr. Bala subramanyam Executive interat politelly with customers and guide properly and advise him to behave like investigating person.

5546199433194016 — NO STATEMENT IS RECEIVED

I AM NOT RECEIVING STATEMENT FOR THE LAST ONE YEAR. FOR WANT OF STATEMENT I AM UNABLE TO PAY. IF I DO NOT RECEIVE STATEMENT ON REGULAR BASIS I AM NOT SUPPOSED TO PAY ANY INTEREST FOR ANY UNPAID AMOUNT . THIS MAY KINDLY BE TAKEN UP STRONGLY WITH THE CITIBANK AUTHORITY. I AM AS ON DATE DO NOT KNOW HOW MUCH IS OUTSTANDING & WHAT IS THE MINIMUM AMOUNT DUE.

Citibank Credit Card No 5546199433194016 — NO STATEMENT FROM CITIBANK

I AM NOT GETTING ANY STATEMENT FROM CITIBANK CREDIT CARD AUTHORITY AGAINST THE AFORE SAID CREDIT CARD NO. I DO NOT KNOW EVEN TODAY WHAT IS THE OUTSTANDING AMOUNT AGAINST MY CREDIT CARD & WHAT IS MINIMUM AMOUNT DUE & TO BE PAID TO THE BANK TO AVOID HUGE INTEREST & SERVICE CHARGE AMOUNT.

MY CARD NO. [protected] AND I HAVE YET NOT RECEIVED ANY JULY MONTH STATEMENT.

House — CHANGE OF ADDRESS

Dear Sir,

I have 3-meters in my house in the following names :

1) Sm Namita Bhattacharya ( myself) - Consumer No: [protected]
2) Achintya Bhattacharya ( my elder son) - Consumer No:[protected]
3) Ratna Bhattacharya ( my elder son's wife) - Consumer No:[protected]

My Residential address is 51/18, Kumud Ghosal Road, Ariadaha, Kolkata-700057. The funny part of this is that my residential in the bill in my name and my elder son's bill is wrong written as 51/16, Kumud Ghosal. Ariadaha. Kolkata-700057

I have tried several times that the residential addresses of my bill and my elder son's bill are incorrect. To this effect I have applied to Kamarhati Office with all relevant documents ( Municipality Tax Bill, Chairman's letter, etc.) at least thrice. I do not know whom to reach me for this minor change. In this regard I like to mention that if the bills do not reach me I will not be responsible for payment of the bills. I request you to kindly do needful immediately.

Thanking you
Yours Sincerely

Sm. Namita Bhattacharya
51/18, kumud Ghosal Road
Ariadaha
Kolkata-700057

Citibank — credit cards

Dear sir/Madam

It is a tremendous amount of mental torture faced by me and my family the way the Citi Bank treats its customer.All my payments have been cleared on two of my credit cards but still getting legal notices from Dwaraka Courts.This kind of matter i feel I must inform to the Police also so that no one suffers as did I.

I wish the matter be solved by taking due care in this matter by you.Expecting an early response from you .

PLEASE GO THROUGH THE FOLLOWING TWO MAILS THAT I HAVE SENT TO CITI BANK. FIRST.IT IS A MATTER OF GREAT CONCERN.THE CONCERNED OFFICIALS SHOULD BE ASKED FOR AN INQUIRY.

WITH WARM REGARDS

RAKESH KHANNA

1)
Dear sir / madam

I am sorry to inform you that despite my earlier mails ,no positive
response is received .

Now instead I have got a letter from your legal cell .This clearly
shows that still your record are not being updated in your system
because of callous attitudes of your credit department or your
outsourcing agents.

I have already paid the settlement amount of rs 80000/ .It was paid by
me through cheques as well as cash.

The payments were collected by S S Sabhrwal &co 1 E/16 Jhandewalan
Extension.

Everything is duly acknowledged by the Bank.The payments were collected
by Mr Jitender .

The executive of Citi Bank was Mr Suresh who at present is not with
citi bank but must have handed over the charge to another executive of
yours.

Kindly take note of everything.

the card nos. are [protected]
[protected].
An early action is awaited to resolve the matter because it is of great
concern to me .

regards

Rakesh Khanna


2)
Dear sir/Madam

It is a tremendous amount of mental torture faced by me and my family the way the Citi Bank treats its customer.All my payments have been cleared on two of my credit cards but still getting legal notices from Dwaraka Courts.This kind of matter i feel I must inform to the Police also so that no one suffers as did I.

I wish the matter be solved by taking due care in this matter by you.Expecting an early response from you .

PLEASE GO THROUGH THE FOLLOWING TWO MAILS THAT I HAVE SENT TO CITI BANK. FIRST.IT IS A MATTER OF GREAT CONCERN.THE CONCERNED OFFICIALS SHOULD BE ASKED FOR AN INQUIRY.

WITH WARM REGARDS

RAKESH KHANNA



1)


dear sir

Please inform me at your earliest .I have been tortured by the citi bank
using coercion on telephone.Also some people has visited my house and
questioned my wife which is highly objectionable.Kindly ask your legal
cell that all the dues have been cleared by me duly acknowledged by the
bank.As you know that the payments are given to M /s S S Sabharwal and
company Jhandewalan Extn. New Delhi 110055.Mr Suresh was the concerned
official of the Citi Bank.

thanks

with regards

Rakesh Khanna

Dear Sirs,

How do I chnage my old addreess to the new one as all the letters are going to the old address which is why I am facing problems to pay my outsatnding to the bank..kindly give me a format so that I can change my address to the new one and all the letters are sent to the current address.
I am sending you a letter below stating my account no. and current address.

To
The Manager
Citi Bank Card Center
766, Anna Salai
Chennai - 600 002.


Sir,

Sub : - Change of Address – reg
Ref :- Credit Card No. [protected], Sai Prassanna R.

* * * *

I, Saiprassanna R, S/o. K Raghavachary having Credit Card in your bank as referred above . As I have shifted to a new house, there is a change in my Address. I request you to kindly note the following new address in your records.


Raghavachary
102, RajParadise,
Off bannergattha road, ranka colony road,
Bilekahalli,
Bangalore - 560076
Ph:[protected]

Credit Card — change of credit card delivery address

have shifted my office from one location to another , want to change my delivery address,,
pls let me know where to contact..........
how can i change my address details....

Citibank — change of address

the address mentioned in your bank is
v/1 145/b akra road
kolkata 700018
present address...

v-145/b akra road
kolkata - 700018
near-------- jabbar haat

Citibank Credit Card Mastercard — false information(gimmick marketing)

I am a customer of citi bank holding credit card #[protected] and loyal customer to them since many years.

loan offered by the banks customer care through a phone call stating that i got a preapproved loan top-up while i was regularly paying the installment , only last installment was due to city bank towrds my loan payment.during their approach the marketing people said the last installment from the previous loan which was due is waved off and the top up loan(RS-95000/-) is approved with the 12 emi only where as there is no obligation left in the previous loan , which can authentically be verified through their recording at the time of offer which they keep it as proof.

I agreed with payment schedule and i was regularly paying th installment of top-up loan in addition to this i was paying citibank for insurance of the loan.since the day i got the credit card..Out of the 12 EMI i had paid the 10 EMI only 2 emi was to be paid by me ,suddenly i was seroiusly fall ill due to paralysis the same was informed to them by phone to the bank to collect it with a weaks time as grace time on humanitarian basis then i came to know that i have t ,my family member was i touch with them to scrutnize the fact of my illness and the genieuness in paying the installment even after the harrassment i am facing every day by the bank people.

I personnally requested the bank official to accept my payment which is due by me i.e 9081x2=18162/-+9000/ towards purchase by credit card only,but refused to accept this amount stating that iout standing is arround 50,000/-inc of preveious paid loan also.

PLEASE ADVISE ME FOR THIS I AM SINCERELY READY TO PAY WHAT I AM LIABLE TO PAY.

Sir,

Sub : - Change of Address – reg
Credit Card No. [protected],

NAME: RAJ KUMAR MEHTO.

* * * *

I, RAJ KUMAR MEHTO, S/o. R.N.MEHTO having Credit Card in your bank as referred above . As I have shifted to a new house, there is a change in my Address. I request you to kindly note the following new address in your records.

NEW ADDRESS
C-2, 160-B, NANGLI VIHAR EXT PART II, NEAR VILLAGE BAPROLA, NEW DELHI 110043 (M)[protected], [protected]

OLD ADDRESS
83-E, SECTOR IV, PUSHP VIHAR, NEW DELHI 110017

Sir,

Sub : - Change of Address – reg
Credit Card No. [protected],

NAME: RAJ KUMAR MEHTO.

* * * *

I, RAJ KUMAR MEHTO, S/o. R.N.MEHTO having Credit Card in your bank as referred above . As I have shifted to a new house, there is a change in my Address. I request you to kindly note the following new address in your records.

NEW ADDRESS
C-2, 160-B, NANGLI VIHAR EXT PART II, NEAR VILLAGE BAPROLA, NEW DELHI 110043 (M)[protected], [protected]

OLD ADDRESS
83-E, SECTOR IV, PUSHP VIHAR, NEW DELHI 110017

Sub: Credit Card No. [protected]



Sir,



On 15th November 2009 I was trying to make some online payment but to my surprise the transactions were denied inspite of my repeated request. Hence, with no other option, I have contacted you Customer Care Executive at 15.30 Hrs. on 15th November 2009 asking the reasons for denied who in turn said that my account is black listed and cann’t be transacted since a cheque issued by me was dishonored by my Bankers on 28th October 2009.



I am rather perturbed to receive such information from your executive since I have transacted the following purchases after the date of the so called bouncing of cheque and under the circumstances as to how the following transactions were allowed by your bank:-



US Enterprises – 6.11.2009 – Rs. 3, 830/-
Sri Sakthi Agencies – 10.11.2009 – Rs. 500/-


Having completely upset and lost my prestige to my vendors I feel strongly bring it to your notice that having paid the minimum due amount of Rs. 2, 200/- on 16th October 2009, I sincerely thought of sending some amount with a view to reduce my outstanding balance and hence two cheques bearing No. 546677 and 546679 both dated 26th October for Rs. 20, 000/- each were sent to you after having ascertained my sound bank balance. To my dismay, I was informed by your bankers that one cheque for Rs.20, 000/- has been honoured while the other cheque for Rs. 20, 000/- has been dishonored. I was rather shocked to accept this statement and thus contacted my bankers and learnt that it was due to a technical reason the cheque was dishonored; and a separate communication from my bankers will follow soon to substantiate my claim.



As I am one such client not looking for due dates to send the minimum due amount as it would be evident from my track record of payment transacted to you over the years, I have sent a another cheque for Rs. 24, 000/- bearing no. 618391 dated 12th November 2009 you should have been received on or before 14th November 2009.



With all the above, if my credit card is banned for further transaction, I cann’t apprehend any valid reasons for the drastic action taken by you to trounce my reputation, because of a cheque was dishonored, which is in no way amounts to violation of rules and regulation as it was sent only in the larger interest of you and me to keep the balance to a acceptable terms.



Under the circumstances it is clear that you and your staff as handled my case without giving due weight-age to my credential and hence I strongly felt that there is no need to continue any further relation with you as far as the credit card is concerned.



You may therefore like to close my account as on date so that I can destroy my credit card under my own authority.



Lastly I thank and you staff for all that cooperation and pattern age extended to me as card holder over the years and request you to abstain from high handling any other card holders who are very sincere and maintain good track record of transaction atlease in the future.



Yours Sincerely,



Capt. M. Venkatesh

Citibank Credit Card — Credit card Statements are not getting regularly

Hi

This is Kishore Kumar Manikonda having a credit card of citi bank of number: [protected], not receiving any statements from January'2009. I also given the written complint to one of the excecutives, but no action has been taken on it.

Please do the needful to it.

Citibank Credit Card — not reciving account statement since last 6 month

i hold a citi bank cr. card no.[protected]/ last six month i donot recived any account state ment from bank. only sms kar detey hai. sms dekh kar 1 baar to payment kar di but agli baar sms dekha nanhi sirf 150 rs ki balance paymeny key liye last 5 month se late charges laga kar payment 2500/- kar di aur card block kar diya.(ULTA CHORE DANTEY KOTWAL KO) bank chala rahe hai ki public ko loot rahe hai. i laso complaint by phone to bank cust care exicutive. so please remmove all the charges and send account statement

Citibank Credit Card — statement not receive only sms recd where to apply for that

i have not reced credit card from oct 2009 only sms recd even though i paid by chaeque, where to apply for that no email address
what to do

sir/madam

am residence o[censored]dupi dist/Karnataka state

is that any possible that i can have citi bank credit card?
if yes please tell me the procedure and where to be contact

your assist will be appreciated
best regards
Milton
Brahmavar/Udupi

n/a — Email address

I couldn't find Indian railway minister's email address from ministry site. There is an oprtion email but it was not open. Please give me mail address.

Citibank Cr Card No 4385 8791 4031 4000 — monthly due date of payment

Sir
I am user of citi bank cr card for past 2 decades .
Over the yrs I have noticed that the due date of payment is gradually being brought forward by the bank .
Earlier it used to be on or 25th of a month giving me about a months advance notice .
Now a days it is brought forward to 10th of a month or even as early as 5th of a month . This means i get hardly a fortmights advance intimation .
As the RBI has instructed all banks to work out interest on daily basis for savings , such advancing of due date of payment by citi bank is a major loss to us .
If you could kindly get the statements for last couple of yrs you may ascertain yourself .
Kindly halp
Regards

Credit Card — Unneccessary letter to us

Dear Sir,
We are receiving unneccessary letters from SBI Credit cards dept to our address, in the name of Mrs.Parameshwari,as she vacated the address 2yrs ago from our address. Even courier persons doesn't ask us wheather she resides at these address or not ?, secondly courier person doesn't take any ack., signature from us.

We request SBI credit cards dept to stop sending unnecessary letters to our address:
H.No: 1-9-59, Temple Alwal
Secunderabad - 500010.
AP.India.

Thank You
Arjun
[protected]

Citibank Credit Card — credit card in cibil

sir,
my old credit card number is [protected].i had paid full dues but your bank still put my case in cibil.your bank has already issued me a new credit card and the new credit card number is [protected].i want to know then why you people put me in cibil.
this is the second time i am writing this mail to you and you people are not replying.
kindly reply me as early as possible.
i hope you will do the needful.

SANJEEV GOSWAMI
PH-[protected]

Citibank — Dispute regarding Payment deposition

Hi, I have already send you the mail but i have not received any feedback from your side, I had mailed that i had made the payment of my credit card that wasthe amount of 23810 but it is reflecting 22910 every day i following up this dispute with customer care but right now i have not get any solution from the bank, so please look in to the matter,

Citibank Birla Sunlife Insurance Company — Non payment of annual premium and false promises made while soliciting the policy

From Dr Rakesh Calton
Citibank MasterCard No [protected]

Dear CITI
This has reference to my Birla Sun life Insurance policy no[protected] which was purchased using this Citibnak Card. This policy was endorsed to me by Citibank through Mr Prem of citibank Chennai with a promise that each year my policy will be renewed automatically when it is due. This month the policy was due on 28th March. Despite many reminders to Mr Prem and despite all his promises and reassurances I am aggrieved to say that so far the policy has not been renewed (I can forward the reassuring emails from prem). I contacted Mr prem mobile no [protected] yesterday and reminded him about the policy payment on which he came out with the excuse that I do not have sufficient credit limit. I even requested him that he could get my policy payment terms changed to monthly instead of annually and affect transaction of monthly installment for the month of March. He has promised me to do the same but so far nothing has happened.
I am really upset and aggrieved and feel I have been duped by this man Prem who claims to be a manager in Citibank. At the time of soliciting this policy to me he was full of promises that he would provide me seamless service and Citibank will take responsibility of annual premium payment of this policy.
Well.. I guess I have been taken for a royal ride and have learnt a lesson never to trust anyone from Citibank. I am writing this to request you to give me an explanation as to why I should continue my relationship with citibank for such a poor customer service as well false promised given to me by one of your representative that amount to cheating and false soliciting of an inferior product.
I have been a very loyal citibank customer with an excellent credit rating. if this kind of treatment is meted to a customer like me then I wonder what might be happening to other customers.
Please note if I don’t receive a proper reply and an explanation from you then I will be constrained to discontinue my relationship with Citibank and will not hesitate to share my experience on various open fora.
It would ne nice if you can assign a customer service representative to talk to me on my mobile no [protected] and also enquire into this unpleasant experience that I had to undergo.
I hope a speedy readdressal from you.
Regards

Dr Rakesh Calton

To
The Manager
Citi Bank Card Center
766, Anna salai
Chennai – 600 002
India

Dear Sir,

I M. A. Quddus are Citibank Credit Card account holder No.[protected] of your bank. The validity of my credit card was expired in November, 2009. Regarding my residential proof your letter was returned back to you due to unknown reason. The courier persons were not met me. After this I have made calls to your customer care service, they have advised me to send residential proof letter to Chennai office, the same was sent to Chennai office two times. There is no response so far.

Kindly take necessary action in this regard and arrange to send my credit card at the earliest.


Thanking You

Yours Sincerely

M.A.Quddus
Credit Card No.[protected]
Mobile No. [protected]

Sir,

Sub : - Change of Address – reg
Credit Card No. [protected]

NAME: M J Padmanabh

* * * *

I, M J PADMANABH, S/o. M G Jinadatharaya having Credit Card in your bank as referred above . As I have shifted to a new house, there is a change in my Address. I request you to kindly note the following new address in your records.

NEW ADDRESS
M J Padmanabh,
Jinashree, No:286 A,
5Th Main, 4Th Cross, GKW 2nd layout,
Peenya 2nd Stage Bangalore-58.
MOBILE: [protected]

OLD ADDRESS
M J Padmanabh,
Sapthagiri No, 275, 5th cross, 2nd block, 3rd main
kalyanagar 1st stage BDA Layout, Nagarabhavi 1st Stage,
Bangalore 72.

From,
Alpesh Mansukhlal Muchhala,
101 Milan Mandir,
Ramchandra Lane,
S. V. Road,
Malad (W.),
Mumbai – 400064.

To,
Branch Manager,
Citi Bank,
Mumbai

Subject : Notifiacation of Change in Residential Address.

Ref: Credit Card No. [protected]


Dear Sir / Madam,

This is to inform you that my residential address has been changed from No-102, Niti Apartment, Off S.V. Road, Near New Era Cinema, Malad ( W.) to above mentioned Address.

I hereby request you to consider the same and make necessary changes in your records.
Kindly look into the above mentioned matter and do the needful and obliged.

Thanking You.


Yours’ Faithfully,


( Alpesh Mansukhlal M

Citibank Credit Card — charges for the month of August

sir

I am holder city bank credit card no. [protected].
During the month of Agugust i had not purchased anything through credit card still they charge 4325.66.
This charges are for the month July- Aug.
please do the needful

thanking you

regards
Rajiv Menghare

i need loan. please give the details of personal loan, home loan interest. i need Rs. 50000/-. i paid for one year. how much EMI i have paid. please give me all the details. my mobile no. [protected] (mohinder singh)

Citibank Named Email — Received email .Is It Fake or fraud or truth

I received the following email .Is it Truth OR FAKE OR FRAUD


Scammed Victim Verification Form (Mr Spencer Walter)
Tuesday, September 28, 2010 10:16 PM
From:
This sender is DomainKeys verified
"Mr.Spencer Walter" <[protected]@googlemail.com>
Add sender to Contacts
To:
[protected]@yahoo.com


Registered Office Citibank International Plc,
25 Canada Square, Canary Wharf,
London, E14 5LB,
United Kingdom.

Dear Esteemed Beneficiary :Your E-mail ID were listed and approved for this payment as one of the scammed victims to be paid this amount. Kindly fill Citibank International Plc, London Branch for verification and release of your $500,000.00 USD that we have deposited with the Citibank International Plc,Malaysia Branch.This is to inform you that we are delegate from the central Bank and we are here to pay 10 victims theirs as well.

We are compensating scammed victims as its stipulated in Section B act 4 o[censored]nited Nations Compensation Commission (UNCC) guide lines and regulations of ( 08/04/2003 ) you can view this website for confirmation:Kindly click on the link below http://www.un.org/News/Press/docs/2003/ik344.doc.htm


TRANSFER FORM
DATE: ______________________________ ________
FULL NAMES:________________________ ________
TELEPHONE NUMBER:_______________________ ______
ADDRESS: ______________________________ ________
CITY:_________________________ ________
STATE:________________________ ________
PRESENT COUNTRY: ___________________ BANK NAME: ______________
NATIONALITY:__________________ _______ ACCOUNT#:__________________
SWIFT CODE: __________________
SEX:_______________
AGE:__________________
MARITAL STATUS:_________________
OCCUPATION:___________________ _______
BANK ADDRESS:______________________________

I....... hereby attest that all the information given above is correct to the best of my knowledge, and applicable to the release of paying under review. accept and liability or any consequences arising in the transfer or wrong placement of my FUND due to wrong information given by me. Declared that all the information supplied above is correct.

I CLARIFIED THAT THE ABOVE SIGNATURE AND DETAILS ARE CORRECT.

YOURS FAITHFUL,
MR SPENCER WALTER
[protected]

FOR FUTURE PURPOSES WHERE YOU MIGHT RECEIVE LARGER MESSAGES FROM US
You should ensure you check your BULK/JUNK/SPAM mail folder always as there is a probability that it may be delivered there.


Copyright © 2010 Citigroup Inc.

Citibank Jet Airways Platinum Credit Card — Misleading Information Regarding Credit cards

Hi all beware of such calls regarding credit cards. I also received same call from Citi for Jet airways platinum CC.Info given to me is i will b getting free oneway domestic air ticket. Ticket is free but just basic charges not totally free, fuel charges and service tax etc will be charge and that wil be more than 50% of your ticket fares then what is the need to purchase this CC and pay Rs 2500 per year.
And again If this call is from sales department of some third party, then how they are suppose to get my Account information,this means Citi is leaking account info.

Dear Sir, My credit card no is [protected] Titanium valid upto 09/12.

My email ID is ( [protected]@yahoo.co.in ).(kindly note the first name as paka
and not pak as you had been printing on the bills so far)

My mailing address is - EC- 139, Maya Enclave, Hari Nagar, New Delhi -
110064. ( Shifted from previous add on 3rd June 10.)

I have not recieved the card statements for the last 2 (two) months.

Kindly send me the bill details immediately so that I can issue the cheque immediately.
Thanking you sir.
Sincerely yours,
Col RKP Singh.

From,
Saju George,
Aarthi Scans Pvt Ltd,
60, 100 Feet Road,
Vadapalani, Chennai - 26

To,
The Branch Manager,
Citibank,
Mumbai

Sub : Returned my card

Card No. [protected]

Sir/Madam,
Blue Dart Ref No.[protected] is Undelivered. I am requesting again, pls send to my credit card immediately to the above address.

Thanking you,

Yours Faithfully,
Saju George ([protected])

Date:01.11.2010

To,

Branch Manager,
Citi Bank,
Indore (M.P)

Subject : Notifiacation of Change in Residential Address.

Ref: Credit Card No. [protected]


Dear Sir / Madam,

This is to inform you that my residential address has been changed from Mr.Rupendra Jain Plot no.641 Ashok Nagar Bhind Sand Giri School Opp. ( Airport ) Road indore (M.P) 452001 above mentioned Address.

I hereby request you to consider the same and make necessary changes in your records.
Kindly look into the above mentioned matter and do the needful and obliged.

Thanking You.


Yours’ Faithfully,

Rupendra jain
Mob. No.[protected]

address — change of address

i have recently change my residence so i want to change the address so kidly send me the link how to change the address
waiting for your reply

Date:29.11.2010

To,

Branch Manager,
Citi Bank,
Indore (M.P)

Subject : Notifiacation of Change in Residential Address.

Ref: Credit Card No. [protected]

Dear Sir / Madam,

This is to inform you that my residential address has been changed from Mr.Prasenjit Ghosh, C/o. Pradip Kr. Ghosh, P-37, Bijan Kanan, P.O - Brahmapur, Kolkata - 700096 above mentioned Address.

I hereby request you to consider the same and make necessary changes in your records.
Kindly look into the above mentioned matter and do the needful and obliged.

Thanking You.


Yours’ Faithfully,

Rupendra jain
Mob. No.[protected]
[protected]

from,
shaikh navid mohd
84/A Ansari Bldg,
Room No 5,
Balaji Mandir Marg,
Pipe Road, Kurla (west)
Mumbai 400 070.


To,
Branch Manager,
Citi Bank
Mumbai.

Subject, Change of my mailing address.

Refrence my credit card no, [protected]

Dear Sir / Madam

This is to inform you that my mailing address has been change from MR.Shaikh Navid Mohd Manisha PLaza Shopping Center Shop No 32 L.B.S Kurla(W) Mumbai 4000 70.

I hearby request you to consider the same and make necessary changes in your record.

kindly look into the above mentioned matter and do the needful and obliged.

Thanking You,


Yours Faithfully,

Navid Shaikh
mob.[protected]

Citibank Credit Card — Six Time amount credit in my Statement

Dear Sir

I am holding Citi Bak Credit Card and i have made one payment To Idea Cellular Ltd Rs. 1058.00 . But I found Rs. 1058.00 Citi Bank Debited Six Times in may statement on dt. 30/12/2010 and then again Credited Three time on 03/1/2011.

I have conected to their call center. They say that they will check with Marchent Idea Cellular Ltd. In this regards we also checked with Marchent Idea Cellular. The informed thet they have received the payment only one time . They are ready to give clean chit. But Citi Bank is not respondinding to our complaint.

Please suggest me shall i pay the execces money or hold the Rs .2116.00 after the payment of rest amount from my statement. Please also guid next step if they do not respond to my complaints

Thanks
Sandhya Arora

Credit Card — don't provide credit card statement

I, meenu dua credit card holder of the HDFC BANK my card no is [protected] I want my credit card statement for last F/Y to this F/Y bt ur people said they dr. 125 Rs. per month in my account. It your duty to provide me full information for my same credit card AS PER RTI ACT. By these documents i want to know about my account stutas or all debit amount charge by u. plz do needful as soon as possible
and contact me on my no as soon as possible for the same issue
With Regads
Meenu dua
P.No [protected]

Credit Card — Changing of email address

Sir,
It is requested to please change my e-mail address from [protected]@msn.com to rdchand.[protected]@gmail.com for credit Card No. [protected]
Thank you
From : Rakesh Chendel

Hi, What is the option available to make change of mailing address? Can i update the change of address online? Please advise me the link! Thank you.

Citibank Ltd — Cannot Change Bill Date

Dear Compliant Respect,

I have had many calls made to Citibank to change my Bill date of my Credit Card Account as i have changed my Job and i recieve cheques now on the 8th of every month for the last few months i have been calling the bank and telling them not to charge me a fine which they are not as i am not able to pay by the 10 or the 11th of the month as the cheque takes 3days to credit in the account. However they are not able to change the bill date to change my due date and my credit report is getting bad and also my interest rate is increasing which they cannot change it back to the earlier.
I am really dissatisfied with CITIBANK the way my account has been handled and every month they spend money to call me to check if i am pay which i am by after i cross my due date . "Please save my time and your too CITIBANK".

Regards,
Stanley Rozario,
[protected].
Mumbai

Date:17.06.2011

To,

Branch Manager,
Citi Bank,
Chennai(T.N)

Subject : Notifiacation of Change in Residential Address.

Ref: Credit Card No. [protected]


Dear Sir / Madam,

This is to inform you that my residential address has been changed from L-35, J Bharathy Dasan Colony, K.K.Nagar, Chennai 600 078 to 9/4, VAMMANS ENCLAVE, Thangavel Nagar, jafferkhanpet, Chennai 600 083

I hereby request you to consider the same and make necessary changes in your records.
Kindly look into the above mentioned matter and do the needful and obliged.

Thanking You.


Yours’ Faithfully,

N.B.ANANDHA NARAYANAN
Mob. No.[protected]

All you have to do is excerise your rights under the 2001 consumer protection act not to be contacted concerning the matter ever again. When they call ask for their name, then tell them this "I too am recording this phone call, and under the 2001 consumer protection act Im requesting that you do not contact me in any form concerning this matter ever again, you will recieve this request in writing in a few days, thank you." Then hang up and send them the same thing on paper. Make sure you keep a copy and send it certified mail so they will have to sign for it. And you will not be harrassed anymore. IF they continue, you may file charges but its doubtful you will be bothered anymore. This works with ANY lending agency and or collection agencys, only BANKS are exempt.

I would request all my friends who wants to invest their money dont beleive at all on the Citibank Agents .
They will help u in paying the First year payment to BSLI and the amount will be deducted from your credit card account for the First year and from the second year it will be converted into the standing instructions as monthly.
I[censored] are a new customer and dont have any idea abt the ULIP, please consult any friends who have invested previosly but dont ever i repeat dont ever belive on the citibank Agents. They dont provide u the full information.
Now let me exlpain my case : -
the agent told me that i[censored] invest 60144/- every year in BSLI, u will be getting certain amount after 20 years, they will show u the high end figure . U must know one thing the poilcy terms continues for 5, 10, 15, 20, 25 years. They wont tell u abt the charges i.e policy charges, mortality charges, surrender charges . And they will insist u for a longer term do u know the reason for this, Higher the policy term higher is thier commission . for 60000/-, 20 years the comission comes approxomaitely as 24000/- . For the first three years If i pay the amount of 180000/- my fund value after 3 years is 145000/-. do u know why there is such charges, becoz of the policy cherges, mortality charges (which wil continue the for whole ploicy life term), and also the commission of the agent . Now after the 3 years i[censored] dont want to continue u r in loss so u have to conitune for next 3 - 4years to make the adjustment o[censored]r fund valus which u invest.I[censored] go for a longer then no doubt u will get a more amount but u do it with a certain dis-satisfaction.
I[censored] give a complaint on the BSLI or the Citibank, they have a good reason for both of them .
BSLI would tell : "Sir we have given u all the documents and we gave u free look period of 15 days u must have checked it".
Citibank Agents or managers : "Sir I Agree that my colleague did nt gave u all the information I am really sorry From the next time she wont do like that'.
But One thing is for sure No one neither BSLI nor Citibank will help u reagarding this matter .beacuse they have a mutualu understanding between them No actions will be taken against the Agents. No one will do any thing for the customer beacause, Citibank agent will get the comission and the BSLI has got a cutomer for such an amount . And they know very well that these guys cannot do any thing beacause we are a part of the company and company will close this matter after certain period of time for their reputation.

So guys i[censored] have fallen in a well, just try to come up by regularily investing ur amount until it gets balanced with the amount u invest, and after that only u try to withdraw the amount and i[censored] have the patience to continue with the longer terms then there i no doubt u will get teh good amount..beacuse whatever u invest u will get that much only .

I am the latest victim of BIRLA + CITI fraud.But i think i can still pulled it off. I would like to know how to cancel the plan immediately.

Dear,

I request you to write a mail or visist citibank and complain there & ur query will resolve asa

If you are in mumbai than you can visist HO in andheri east in marol naka

This is my mail which I have written to Citibank Let's see what will be the response.

Dear CITI
This has reference to my Birla Sun life Insurance policy no[protected] which was purchased using this Citibnak Card. This policy was endorsed to me by Citibank through Mr Prem of citibank Chennai with a promise that each year my policy will be renewed automatically when it is due. This month the policy was due on 28th March. Despite many reminders to Mr Prem and despite all his promises and reassurances I am aggrieved to say that so far the policy has not been renewed (I can forward the reassuring emails from prem). I contacted Mr prem mobile no [protected] yesterday and reminded him about the policy payment on which he came out with the excuse that I do not have sufficient credit limit. I even requested him that he could get my policy payment terms changed to monthly instead of annually and affect transaction of monthly installment for the month of March. He has promised me to do the same but so far nothing has happened.
I am really upset and aggrieved and feel I have been duped by this man Prem who claims to be a manager in Citibank. At the time of soliciting this policy to me he was full of promises that he would provide me seamless service and Citibank will take responsibility of annual premium payment of this policy.
Well.. I guess I have been taken for a royal ride and have learnt a lesson never to trust anyone from Citibank. I am writing this to request you to give me an explanation as to why I should continue my relationship with citibank for such a poor customer service as well false promised given to me by one of your representative that amount to cheating and false soliciting of an inferior product.
I have been a very loyal citibank customer with an excellent credit rating. if this kind of treatment is meted to a customer like me then I wonder what might be happening to other customers.
Please note if I don’t receive a proper reply and an explanation from you then I will be constrained to discontinue my relationship with Citibank and will not hesitate to share my experience on various open fora.
It would ne nice if you can assign a customer service representative to talk to me on my mobile no [protected] and also enquire into this unpleasant experience that I had to undergo.
I hope a speedy readdressal from you.
Regards

Dr Rakesh Calton

Citibank BSLI policy is absolutely a fraud... Please do not fall prey. I had great regards to Citibank but its now down the drain.
They just push to each other when there is a problem and say they are not responsible.
This is the worst policy you can think of - both in terms of fund performance and also their customer service is just pathetic.
They have no intension to serve customers

am requesting to you mail or send my credit card statment.Since last three -four months i have not received statment as well as i have not made full payment.now i would like to pay all your dues so please arrange to waive my late payment charges & intrest.At last i have made payment of 2980/- on 15 th Ocober.
One of your exucutive, MR... whom collected my cheque (Axis Bank 73817x of above said amt.has promise me for above said matter but after the receipt of payment he had not concated me yet.

Citibank — atm fraud

i AM DEPOSITING CASH AT CITIBANK ATM SINCE LAST FOUR INSTANCES THE BANK OFFICER HAS CREDITED MY ACCOUNT WHICH WAS LESSER THAN WHAT ACTUAL DEPOSITED THERE IS A FRAUD AT ATM CENTERS

You crack..