Citibank Complaints & Reviews

A sales executive from Citibank contacted me to take a credit card. I applied for it an among the documents they asked me to submit a cancelled cheque. the reason for this I was told was to verify the signature. After taking the card I didnt use it for nearly 6 months as I did not need to. I was called repeatedly from their Chennai call centre to start using it.
After I use it I have not been charge Rs. 225 for an ECS that seems...

customer care allways issue a new ref nos, citi bank employees not intrested to solve customer problem, i preclose p loan havy
amount, after 12months i refund total velue mony+extra amount
but citi bank use my ecs cheques & my balance evry month debit
14230-00, i contect to cc by phone & email, citi bank not intrested
to work, cc aunsuring your documents send tnt courier no**********
dated********4time...

Iam B.Krishan Kumar from Hyderabad. My Credit card no.[protected] from CITY BANK.
I was used Credit Card from CITY BANK in the year 2002-04. But due to some reason i have made full and final settlement in cash for Rs. 8000/- as on 12.02.04 from Focussed Solutions Inc Somajiguda Hyderabad. I have Payment receipts and the letter from the CITY Bank.
But still im receiving the Legal Letters from the City Bank. I was...

YOU ARE REQUESTED TO SEND MY CREDIT CARD STATEMENT ON MY ABOVE REFERRED MAIL.

CREDIT CARD NO. [protected]...

I have been a Citibank card member since 08/04 and not once has there been a time when I have not paid my outstanding amount. The reason for that is to maintain a clean credit record with the bank and also to maintain a relationship with this bank.

Unfortunately I have come to the point where I regret the day I ever became a Citibank customer. I have realized that the only think Citibank does to its good customers is to harass...

I wanted to close the account with Citibank due to their poor responses, and when I picked up the phone and talked to them, their first question was "Are you a Tamalian"? (I don't know why they asked this question in the first place), and they do not close your account at any cost. Even the Santhanam who is the Head of Customer service, does not respond to any mails, There are some nonsense guys around sitting in Citibank....

loads of mails have been sent to the following e mail id: [protected]@citicorp.com, but no reply has been done as if all are involved ...

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I would like to bring into your kind attention a complaint regarging one of your employee, stating his name as ADVANI, who says he is an advocate. He states that he is speaking from Mathura Road Citi Bank office. He is calling up daily at my...

Unfortunately I had taken a loan from this firm 2 years back at Udupi branch .
I had given cheques towards repayment .There was no problem in repayment till 6-7 months. Then it started. The cheques were not presented to the bank and some uneducated executive would call up and talk nonsense. This was happening only at Udupi branch. Later I moved to Bangalore and one executive would collect whenever I called up. This was informed to...

Dear Sir,

Sub: Savings Account No [protected]

Credit Card Application status no: [protected]

I hold a Suvidha Account with Citibank the account number is stated above. While at the time of opening the account I was promised a free Credit card from Citibank IOC without any documentation process. Then after that I received a letter stating that as I don't have a PAN number, I am required to...

Dear CITIBANK,

This is in response to your call on my cellphone today. Please consider this as a final warning prior to any Legal Action from my side

I am addressing this email to all the email ids I found on internet assuming at least any one can help me on the below given issue.

I keep getting calls to my cellphone asking for somebody called GIRISH. I have been repeatedly telling you over the...

Hi, I'd lost my wallet containing Citibank credt card on Jan'08& by the time the loss cud be reported & the card to be blocked, the fraudster did fraud usage of Rs.14500/-.Citibank is not ready to help in any case stating For any tranx done before card is blocked the Liabiiliity lies on Cardholder.Minimal, bank shud consider n give a patient ear n hear to customer.When asked to compare the slip signed by fraudster n my...

Whether any bank in the world charges interest of Rs563/-(+service tax of Rs81/-) on last bill balance payable of Rs 140/-. It happend with Citibank only. Last bill balance was Rs 21140/-, due on 18.4.2008. I paid Rs 21, 000/- on 15.4.2008 on 15.4.2008 i.e. well before the due date. Surprisingly in the next month bill due on 18.5.2008, I have been charged interest of Rs 563/- (+ service tax Rs 81/-) for balance due of last month's balance...

Even the ombudsman of Citibank is of no use, I wrote a mail (see below) 10 days back and still haven't received a response.
I am sending this email to this email address though I am sure nothing is going to happen.
I am fed up completely with Citibanks services, only reason why I am still with Citibank is because my company has salary account here, never again am I going to get associated with Citibank.

--Ashutosh...

I have deposited Rs.8000 in Citi Bank atm at C.P. I duly got Rs.8000 in my account after 2 days then after 4 days they deducted Rs.2000 as incorrect Atm Deposit due to which a ECS bounced and i was charged Rs.250 when i complained abt the matter they said they will look into the matter and then get back to me on 26th Apr 2008.They did nothing about it when i asked why they just bluntly said that because we received only Rs.6000 that's...

Dear Sir,

. it is citibank has not honored his own commitment given to me in providing proper banking service and went on to provide contradictory balance statement which lead to the harasment to me i have given about 30 to 40 reminders which yielded no result but for the present legal notice.

I has availed a loan in the Citi Bank and he had opted for fluctuating rate of interest and the scheme which i had...

I have transferred money from Citibank to HSBC on 1st march and still the money has not reached HSBC. Its on 3rd April when I got the SMS that my home loan emi is due then I realized that money has not reached.

Put a complain against Citibank as it is there responsibility to get and ack from HSBC after amount is credited..Did not hear anything back from them just they handed me UTR #...
RBI ---- UTR # CITIN[protected]br...

My wife had a citibank women's card (Lifetime free). I also had a add-on card. We got a call from Citibank executive from Delhi that they are giving a free health policy on their card and for that they need our consent. I again enquired if it was totally free, which was confirmed by the executive. We said OK. Next we received some policy documents at home. the monthly charges started showing in the statements for that policy. I complained...

My Credit card number is [protected] Citibank Egypt. I would like to reporting an international level, the terrible service quality that I have experienced and still experiencing. I need you to take an action to get my rights

History of the Credit Card:
I am member since December 2003 until I finally closed the credit card on 16th of March 2008.The card was secured with a deposit of total amount 2000 Egyptian pounds...

I used the citibank ATM card(MG Road Bnaglaore Suvidha Account) on a HSBC ATM machine(MG Road Bangalore) to withdraw 20000 rupees on March 20th 2008.
Because of a malfunction of the machine, the money was not delivered; but my Citibank savings account was debited with the same amount.
I lodged a compliant with Citibank on the same day (20 March 2008, Ref: [protected]), and they agreed to provide me temporarily 20000 rupees till...

A fraud has been committed on a Citibank- Shoppers Stops credit card issued but not recd by me. Not only has someone misused the card, what is really alarming, are the phone calls from Citibank officers accusing and threatening.

The chain of events relating to the above-mentioned card are as follows :

1. recd a citialert on 7th march, 08 that a Citibank card ref no. [protected] had been issued to me
br...