Claimed

Citibank Complaints & Reviews

1.8
Last updated Mar 22, 2024
Complaints 1860
Resolved
670
Unresolved
1190
Quick Links
Statistics
Share
Contacts

File a complaint to Citibank

Having problems with Citibank?

File a complaint and get it resolved by Citibank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citibank
Customer Service Contacts

Citibank Phone Numbers

Phone
+91 240 663 4653
155
93
+91 79 2640 4653
49
33
+91 79 2642 2484
29
32

View more phone numbers

Citibank Website

Citibank Head Office Address

Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India
600002

Citibank reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Soumitra Das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasment by citi back to pay for an account I NEVER HAD

HI CITIBANK AUTHORITIES
I had never taken a citi credit card and, I am getting constant reminder and calls to "pay " my bills.

For your info I had never opened any account with you .

Apparently your DSAs have forged document after a ID theft. Please investigate and take the DSA or whoever involved to task.

prove me that I had used your card . Show the application form I had filled...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bloretenant
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

statements are sent with service charges inspite of cancelling the card

For the credit card details given below I want to raise a complaint and want a quick resolutions for the same:

Credit card no: XXXXXXXXXX4004
Name: Benedict Cardoza

After request for cancellation of the credit card in 2005, I was sent a letter saying that there would not be any service charges and the card is FREE FOR LIFE. I have never used this card for any transactions or purchases.

And...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mandeep Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional Service & Wrong Outstanding Amount

The issue is that i am not going to pay any amount because of your flaws in service. I was supposed to be received a statement to pay my bill. which wasn't sent to me until there was a request by me to send a duplicate bill. The request was sent after your collection agency people called me and asked me about the payment. After that i called your customer service that i have not received any statement by your side, they said we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
K.L.Choudhary
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly Debited cheque written charges

Dear Sir
I have taken top-up personal loan form CITI Bank. The Citi Bank was debited double EMI on dated 01/06/2006 and 08/06/2006. Due to above reason one cheque bounced. I make several times complain for reverses the cheque bounce charges. But they are not give proper response.
The facts of case is below mentioned.
Loan account No. PTP-CJA-2348462 in the name of K.L. Choudhary


Your City Bank have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GIRIDHAR
from Bengaluru, Karnataka
Report
Copy

ecs bouncing charge @ 196% P.A

This is regarding my personal loan I had taken from Your Citifinance office at Trivandrum-Kerala I have been a defaulter of the loan due to some personal problem- I was cheated by one of my friend and I have stopped to my Bank operations.

My EMI is RS.2808/-Last year I was instructed your executive do not present my ecs to bank .and collect the payment by 1st of every month., but you are keep on presenting ecs on 5th and 12th...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Complainant1901538
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Transactions on my lost Citibank Credit Card

To
Dated[protected]
The Producer,
[protected]@moneycontrol.com

Subject : Fraudulent Transactions on my lost Citibank Credit Card

Sir,

I hereby inform you that I lost my credit card no. [protected] issued by Citibank N. A. and on discussions with their officials the card was blocked on 30/08/2008 (and issued a new credit card no. [protected] against the above)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav Kasliwal
from Mumbai, Maharashtra
Report
Copy

late Payment fees even after full payment

This is to bring into your notice that i am a citibank Credit Card holder my name is gaurav kasliwal and was using this card since last September 2006.
now my actual problem starts in year 2008 in the month of january, when I didnt received my bill statements on time, even non deleivery of bill statements ... which imposed some charges called late payment fees on my account .
My last usage is of rs. 675 in the month of jan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sarang Medhekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank Credit card Statement & Charges

My Self Sarang Medhekar, As profession i am computer parts dealer live in Thane. I am having citibank credit card since 2 years, my card no. is [protected]. My issue is on March 2008 someone use my card through online to Radlabs movie. Purchase of tickets around Rs. 4000/-, but i am not done this transaction. About this transaction i am know in May 2008, because i am not getting any statement. when i am know about the faked transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Peeyush Bansal
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess EMI taken through ECS - Citibank fraud

This complain is regarding Citibank personal load department, who has taken 2 excess EMI from my bank a/c through ECS. And doesn't have any answer, why this has happened.

Till August 2008, my loan installment was going through salary deduction, as my company Capgemini had a tie up with citibank. But in August 2008, I left Capgemini and joined some other company...where this tie up was not there, so I paid Sept and Oct...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
Krishnendu Bandyopadhyay
from Mandleshwar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disturbing calls as reminder

I hold two citibank credit card ([protected] & [protected]) and my usual payment due date is around 16th of every month. I usually drop the cheques everymonth in a manner so that they get cleared on every payment due date. But surprisingly the reminder calling system (as the Citibank name so) from various franchisies under Citibank start calling me as soon as the statement is generated i.e. almost 20 days before. That's...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rakesh mishra
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Confirmation of Credit Card Bill Payment Kindly Remove My Name from CIBIL Defaulter List

Dear CIBIL Team,

I am Rakesh Mishra having a Credit Card from Citi Bank bearing Card No. [protected]. Now I would Like to inform you that I have already paid our entire outstanding (as per Bill Date 20.12.08 of Rs.44, 761.10 ) against card No:-[protected] on dated 26”th December 2008 having Receipt No.77291 by Cash of Rs.44, 761/-to Citi Bank.

I am requesting you, Kindly Remove...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
kuravaraj
from Jaunpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Descrepancy in the Account statements

Dear Sir,

Please find attached herewith the letter which is self explanatory.

The citi bank is not cancelling the card and adding continuous intrest charges and made now the amount as on date Rs.48, 000/-

I told several times that I will pay any amount if I really transact with the card and also requested to depute their executive to sort out the issue but they did not respond.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vaskar Sarkar
from Betul, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting Statements long after canceling the card

Dear Sir/Madam,
I was getting citibak credit card statements without even using it. In fact, I received the statement long after I canceled my credit card. Also, in the statement, only the amount was printed, there was no information of the usage (where I used the card). The customer care officers were also not able to tell about the usage. They are telling that the amount is due.

I would like to request you to take...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh D'Mello
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Interest/Late Payment Charges

I AM A CITIBANK SUVIDHA CUSTOMER FOR THE LAST 3 YEARS. THE SUVIDHA ACCOUNT WAS THRUST UPON ME BY MY COMPANY AS THE SALARY ACCOUNT FOR ALL EMPLOYEES. ALONG WITH IT I WAS PROVIDED A CITIBANK GOLD MASTER CARD FREE FOR LIFETIME. AFTER MY LATEST EXPERIENCE WITH CITIBANK, I HAVE COME TO THE CONCLUSION THAT CITIBANK ARE THE CHEAP CHEATERS TO DEAL WITH. THEY CONVENIENTLY MISSED SENDING ME THE STATEMENT FOR 2 CONSECUTIVE MONTHS AND WHEN I CONTACTED...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sameem Rafiqi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is this fake or truth

MADAM SUSAN BARGE,
MANAGING DIRECTOR AND GLOBAL INDUSTRY HEAD.
CITIBANK N.A UNITED KINGDOM.
CITIBANK HOUSE 336 STRAND LONDON WC2R 1HB
UNITED KINGDOM.
MOBIL NUMBER:+44 [protected]
FAX:+[protected]
EMAIL:citibank[protected]@yahoo.co.uk
EMAIL:[protected]@yahoo.com.hk
(CITI BANK LONDON PLC),

( PLEASE FOLLOW THE PROCEDURE OF THE CITIBANK PLC)

...
Helpful
Be the first one to find this review helpful
Found this helpful?
96 Comments
Report
Copy
A
Atul Mishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CitiBank Suvidha Account

Hello,

I am holding an citibank suvidha account NO.[protected].

Issue is :
My account was created in bangalore through DELL as a salaried account. I left dell on July 18 2008 and shifted to Pune.
After that I updated my contact number and Mail address.
On 10 th Dec 2008 I come to know that my account is Blocked and due to which one of my home loan Cheque and 2 ECS payments were bounced.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Puloma Talapatra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A/c Closure ; harassment

Hello All,

I have been a Customer of Citibank since i have joined my company in Aug 2007 and carry a citibank salary a/c.I also have a citibank credit card and a loan availed from them.Recently, because of my personal needs i called up Customer Care and looked for something called as Ready Credit a/c which is the a/c linked with Suvidha salary a/c . If there are insufficient funds in my normal salary a/c then any clearance...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
Complainant8795138
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

I have been contacted by Citibank credit card sales team they asked me to buy an Insurance Policy of New India Insurance. I already have health insurance from the same provider and coverage was also good, so I said I am not interested. They said that if I am not claiming anything for entire year then I will get 20000 back. I said how is that possible, as a premium I am just paying around 7700 and I will get 20000 back. I said since I already...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MANISH KUMAR MALHOTRA
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEBIT OF HUGE AMOUNT FROM MY SAVING ACCOUNT

Greetings of the day,
I Manish Kumar Malhotra, resident of N-C-10 canal colony okhla village new delhi-25([protected]) is a saving bank account holder
(account no.[protected]) in citibank nehru place, but recently when i checked my mini statement of account i have found that bank is debited Rupees 280/-every month from my account and then i went to bank regarding my complaint but the lady at there told me that i have not maintained...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushil Bhardwaj
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem after ful payment paid.

Dear / Respected Sir,
i was having a city bank bank credit card No.[protected] last 2 feb 08. i have made the settlement with these bank all the full & final settlement letter Ref: [protected]/920603 from them. I paid full &final payment on 4 feb 08by cash. there are no issues from my side. i need to know my present status in your criteria by these bank as they submitted. or please tell me the way how can i be totally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy