Claimed

Citibank Complaints & Reviews

1.8
Last updated Mar 22, 2024
Complaints 1860
Resolved
670
Unresolved
1190
Quick Links
Statistics
Share
Contacts

File a complaint to Citibank

Having problems with Citibank?

File a complaint and get it resolved by Citibank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citibank
Customer Service Contacts

Citibank Phone Numbers

Phone
+91 240 663 4653
155
93
+91 79 2640 4653
49
33
+91 79 2642 2484
29
32

View more phone numbers

Citibank Website

Citibank Head Office Address

Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India
600002

Citibank reviews & complaints page 88

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Samrat Chakraborty
from Bengaluru, Karnataka
Report
Copy

Application(Ref no :080917809/10) Rejected

Hi,
Citibank has rejected my application for their Gold card by stating the below-mentioned - "We regret to inform you that we are currently unable to approve your application for a Citibank Card, as feedback from Credit Bureau of India Ltd (CIBIL) does not meet our minimum credit criteria. Please note this does not mean negative credit feedback"
I have contacted CIBIL and my records are very much clean as never in...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jalandar Gundurao Rajgole
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS On Mobile & Statement On Mail

Kidly Send me SMS of credit card statement on My cell No.[protected] & also on mail.

Warm Regards,

Jalandar Rajgole...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
Kathiravan Rajasekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of my Citibank Credit Card

Dear Sir,

I see that some harmful hacker had misused my credit card to book 3 Airline tickets in Kingfisher and Sahara airlines on 31st August. The card had been blocked by Citibank soon after they identified the fraud. I was shocked to see my statement with around 30, 000 being misused. IM not in India currently to proceed further in person.
Can you please advice me the actions I have to take.
Don't the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mir hasan ali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong billing citibank credit card no.5546379514393014, hyderabad,india

23/08/08
dear sir,
my credit card no.[protected] citibank, hyderabad, india, has been wrongly billed for usd 1, usd 39.97 & usd 34.62 totalling usd 74 . i have never used any website or any services for a second. when i tried to use my credit card i was told it is invalid and cannot be accepted hence i immediately cancelled my subscription and did not use it at all. surprisingly citibank hyderabad, india raised the...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
E
ETHIRAJ NANDAKUMAR
from Arcot, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PENDING DUE

Dear sir, I have contacted many times to the Number given by you, But, no clear cut response & support for my problem. Herewith I have attached the statment of my Credit card. As I told in previous mail, You can see that I have used credit card for the following Mothers Treatment : 28390.00 Insurance : 5983.00 Diesle Purchase : 17252.90 Also, Total money taken by using the card is Rs.51625.90 I have alread paid Rs.38788.51 appox.. Still...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
S.Aravamudan
from Chennai, Tamil Nadu
Report
Copy

Interest rate is very high

I applies personal loan for personal problems for Rs.32000/-.they charges 24% Interest . i a paying EMI of Rs.1707 for 30 month. i finish the 16 dues further i cannot able to pay interest.i am mentally disturse very much .

kindly give the suggestion how to handle the personal loan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty credit card Bill with too much of interest charges

I have a citi bank credit card [protected]. I used this card last year between Jan 2007 to april 2007 for almost Rs.20000 after that i stopped using it because of too much of interest charges. Bill was standing at 20k so i started paying more than my Minimum Due amount for example if my Minimum due amount is 1000 i was paying 2000 so that my balance keep on decreasing but actually it was increasing so i asked them why it is happening...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vikas R Gupta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank not refunding my money

Subject : refund of my money back from citibank

I have my salary account with citibank pune branch, In the month of september 2007, i went to ATM of HSBC and tried to withdaw an amount of 6000/- from my account, but due to insufficient funds in the ATM machine, i got message like the "INSUFFICIENT BALANCE IN ATM SO MONEY CANNOT BE WITHDRAWN", i got the 2 slips at a time interval of 1 second, one of which indicates...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srinivas Singaraju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with Card settlement: Unprofessional Dealing

Hi,

I have a serious problem with citibank. Can some body help me?

In brief: I went for a onetime settlement on my citibank cards in January, till this day the card accounts are not closed and they levy interests. Now, they call me to ask for payment which is completely ridicuolus. I'm afraid that there is some sort of a deliberate fraud.

Details:
I held two citi bank credit cards:br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
JAIRAJ SHYAM PRASAD
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My name is still in CIBIL list as defaulter.

I have cleared all dues w.r.t. credit card issued by CITIBANK.N.A.
No.[protected] in the year 2004 itself.But even now my name is not removed from negative list and all my loan applications in each and every banks are getting rejected.I have been informed by Citibank that they have already informed CIBIL to remove my name and CIBIL has failed to do so.When my name will be removed from CIBIL negative list? I'm in urgent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SANGHAMITRA SARKAR
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad customer service

In the last week of August, I contacted Citibank regarding personal loan which i wanted to apply for. I was in urgent need and informed the same to the executive (Deepika, Contact No.[protected] and [protected]). She assured me that my loan will get sanction by 31st Aug 08 provided she receives all the docs. On 25-Aug-2008, a person came and collected the necessary docs and 4 Deustche bank cheques made in the name of Citibank. Then there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lalit
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no closure of citibank suvidha account

i have requested many times to close the account and also fulfill the requirement to close the account but they did not did. i have not ant details bcz i have sent my debit card as well as check book to citibank. they have applied monthly charges. bcz i withdraw all my money from my account.pls tell me what should i do ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kripa Santosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Un ethical practices done by citibank.. Be Aware before opting for account

Following is already complained to citibank and they do not seem to be bothered about it. The customer care representatives keep on harping the same things without understanding what customer wants. i am for sure not going to have any realtionship with citibank.

1) Improper negative marking of lien on a bank account : Assume I have a balance in my account and there is a cheque written to debit my account. If the amount in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arun Raj Naiyar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment/fraud

Hi,

I have a citibank Gold card. I was about to purchase a laptop for myself. Before purchasing the Laptop, I called up the Customer care of Citibank for how to go by the EMI option. The lady speaking to me clearly told me that if you purchase it right now and get converted into EMI, the first installment would get due in the next comming statement, however if you get it converted after the bill generation but before the due...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
reghunathan61
from Thiruvananthapuram, Kerala
Report
Copy

Wrong crediting of the cheque

Dear Sir,

I am holding two credit cards in my name - [protected] and [protected]. I an really disturbed to see that your people are consistently irresponsible in credting of my cheques. You have received my cheque for clearing the dues in favuor of my both credit cards for the month of July, 2008 on August 8, 2008. But the entire amount of Rs.4010 was credited into ...6015 leaving ...3010 a defaulter as per...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suryanarayan maharana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dishonouring a Cheque

I'm Suryanarayan Maharana using your citibank card no-[protected] previously the card no was [protected]
since 11/2007, every month i deposit my due amount before due date even never late fee charges on me but last month my due date was 12/08/08 of amount Rs 2597/-and i dropped cheque from SBI, delhi cantt branch dtd.8/8/8 and i got a mail from the citibank that tha cheque has been bounced on 13/8/8 due to insufficient...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Vijayvergia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-redressal of compliants

Hi,

I was holding 2 credit cards of Citibank till the early 2007. I was very diligent in making the payment on these cards regularly and continued till a particular dispute arose. For 2 months in early 2007, i was not intimated of the amount payable on these cards and inspite of the regular calls requesting them to send me the statements, i did not receive them for these months. Subsequently, when i received the statements,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav sameer halder
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasment

Hi,
My name is gaurav haldar.whatever i am writing to you believe me each and every word is true and with a tears in my eyes, The reason behind it is citibank and fullerton, I have taken a loan from fullerton of rs 40000 in the month of april 2008 i have more 2 loans with icici bank and citifinancial thier loans are getting paid time to time now the problem is ther is an ECS of fullerton which is for Rs 2483 is getting returned after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shyam sunder Pandey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No dues certicifate

Citi Bank

I have a Credit card of CITI Bank cleared all dues on as confirmed Vide Your Letter no. [protected] /920923 Dated 14-12-06

In spite of that I recently received Monthly Bill showing Outstanding from Me.
Kindly Look into matter and confirm. Kindly issue the No Dues Certificate at the earliest to the mentioned address.

Hoping for the early dispatches.

Thanking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shrikant R Bagalkote
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS bounced & fine

I am having CITIBANK CREDIT CARD & ICICI SAVING A/C. MY ECS for credit card bill was rejected due to less balance. Bill amount was Rs.7005/54. Citibank has charged me Rs. 1096/70 as a fine under various headings & ICICI charged me Rs. 225/- for citibank ECS return. Citibank details are as follows - ECS return charge Rs.250/-, Interest charge Rs.246/70 & late payment fee Rs.600/- If only citibank charges are to be considered then...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy