[Resolved] Credit Sudhaar — CIBIL and other reports
Ararunmumbai on Sep 5, 2012
I had taken several credit cards in the past and had got into a financial mess and could not pay the cards. I moved city and changed address until i found a new job to earn more. Now i am comfortable and i decided to close all my accounts. But i was scared to go to the banks directly to close the accounts. I did Google search and found a company called Credit Sudhaar in Mumbai and decided to use them. I initially enrolled for their platinum program as they convinced me that it was the best option and they would help me to close the accounts and also rectify my credit score.
I paid them the enrollment fees by net banking and from that day my problems have started. Banks have started calling me again for the payments. I am surprised how the banks which have not been calling me for so many years started calling me suddenly. I asked the people at Credit Sudhaar about the same but they did not give any convincing answer.Later i realized that it was credit sudhaar who has shared my contact details with the collection people of various banks. This is absolutely not right. Don't believe this company all they do is make the collection guys call you and then come in to help you as if they are solving the problem.
I don't know how such companies are allowed to operate in this country. They are cheats and after collecting the initial payment for the platinum plan all you have to do is listen to them , they don't even answer your phone when you are in some trouble with the collection people.
Don't believe Credit Sudhaar for sure , they are robbers.
Complaint marked as Resolved
Credit Sudhaar Services Customer Care's response, Oct 18, 2012
Dear Mr Arun
We at Credit Sudhaar follow a stringent process and are very particular about the data security. We wish to confirm that we never share any customer data with third party.
However, we wish to request you to kindly provide us with your contact details so that we can get in touch with you to have a better understanding on the issue. Alternately you may please get in touch with us at any point of time. Our contact details are as under:
Helpline : +91 22 2613 0000
Email : email@example.com
We look forward to serving you.
Credit Sudhaar Services Customer Care's response, May 30, 2013
Dear Mr Vishwas/Praveen,
This is in regards to your post.
We are unable to locate any details of yours in our system.
Kindly help us with your contact details or Client Reference ID for us to attend to the issue mentioned.
Alternatively you can reach us at +9122-67886788 or email us at firstname.lastname@example.org
Assuring you the best of our service always.
Customer Service Team
Credit Sudhaar Services Pvt Ltd
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