[Resolved] DHFL — Refund of processing fee as loan rejected | |||
Hi, I had applied for land loan to DHFL 2 month back. I had giving Rs 5500/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says there would not be refund of money. my question is if loan is not processed then why they are taking this much amount? As per my knowledge they should charge the amount required to get my CIBIL report and background check. Is there any way to get the balance amount back. Thanks Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
Hi, I had applied for home loan app. no 00845993 to DHFL 2 month back. I had giving Rs 5618/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says Rs 3000/- there would not be refund of money.refund of mony Rs 2618/- my question is if loan is not processed then why they are taking this much amount? As per my knowledge they should charge the amount required to get my CIBIL report and background check. Is there any way to get the balance amount back. Thanks
Reply
Hi, I had applied for home loan app. no 00845993 to DHFL bikaner rajasthan 2 month back. I had giving Rs 5618/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says Rs 3000/- there would not be refund of money.refund of mony Rs 2618/- my question is if loan is not processed then why they are taking this much amount? As per my knowledge they should charge the amount required to get my CIBIL report and background check. Is there any way to get the balance amount back. Thanks
Hi, I had applied for Homeloan to DHFL 6 months back. I had giving Rs 5500/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says there would not be refund of money. my question is if loan is not processed then why they are taking this much amount
I HAVE APPLIED A LOAN (GURGOAN) IN THE NAME OF MRS SWETA MANDAL(AGENT NAME MR PANCHAM) (MANAGER AMEET SAURABH) I HAVE SUBBMIT ALL PAPER AS REQUIREMENT AND PAID LOGIN FEES PROCESSING FEES & STAMP FEES TOTAL AMOUNT PAID (RS 8400) AFTER THAT THEY SAID YOUR LOAN IS SANTIONED AND CHEQ IS ALSO READY BUT APPROOVAL HAS TO COME AFTER A MONTH THEY SAID YOUR LOAN IS CANCELLED BUT THEY HAVE AGAIN DEDUCTED A PRE EMI RS 750 FROM MY ACCOUNT BY CHEQ THEN I GOT A ICICI PRUDENTIAL POLICY INSURANCE OF MY LOAN AMOUNT RS 1313400 DHFL HAS PAID A ONE TIME PREMIUM RS30, 000 FROM MY SANTIONED LOAN AMOUNT AFTER THAT THEY AGAIN APPLY A CHEQ RS 4782 OF INTEREST OF SANTIONED AMOUNT FROM MY ACCOUNT IF MY LOAN IS NOT PASSED WHY THEY ARE TAKING MONEY FROM ME .AFTER THAT THEY REFUND MY FEW PAPER OF MY PROPERTY BUT TILL NOW THEY ARE NOT RETURNING MY MONEY & 12 BLANK CHEQ SIGNED SO PLZ DO THE NEEDFUL OTHER WISE I HAVE TO TAKE SOME ANOTHER ACTION MY MOBILE NO [protected], [protected]
i will sue DHFL Nasik in consumer court... All the best you looters of processing fee... ty
looting money and terming it as processing fee... wow... go work hard to earn not to loot others money... you fraudsters DHFL 😔
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jun 6, 2017
Verified Support
Dear Vineet Singhania,
We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.
Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team
We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.
Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jun 12, 2017
Verified Support
Dear Vineet Singhania,
Your complaint is of utmost importance to us. However as we have not received your contact details your complaint has been closed from our end.
Kindly get in touch with our customer care team on [email protected] or via phone 1800 3000 1919 for further assistance.
Regards
DHFL Team
Your complaint is of utmost importance to us. However as we have not received your contact details your complaint has been closed from our end.
Kindly get in touch with our customer care team on [email protected] or via phone 1800 3000 1919 for further assistance.
Regards
DHFL Team
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201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200