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Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

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Updated: Feb 12, 2025
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Dewan Housing Finance Corporation [DHFL] reviews & complaints page 48

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S
sandiploan
from Kolkata, West Bengal
Mar 26, 2013
Resolved
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Address: South 24 Parganas, West Bengal

Dewan Housing Finance Corporation Limited (DHFL) is a frod company,, his agent Khokan Pramanik Mobile -[protected] take money from me ,, but now tell me that in order to take loan i need to pay ICICI prudential re 20000/- minimum , all employee in DHFL is blood soccer , , i suggest my brother and sister in kolkata that please not take loan from DHFL , this ia a trap, very very bad company ,, service and beehive is poor.. khankir chela credit manager Alokesh is sitting in kolkata branch ,, very bad beehive...
Aug 13, 2020
Complaint marked as Resolved 
i agree all of customer who are against DHFL ., , RBI please take action against this ford and chit fund bank,
Dear Sir(Sandip),

We regret the inconvenience caused. We request you to help us with your contact or policy details to assist you .

Alternatively, you may also post your concern along with your policy details on http://www.iciciprulife.com/ipru/GrievanceRedStep.jsp?step=2
Request you to quote the reference number 033078 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you shortly.

Regards,
ICICI Prudential Life Insurance
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    dineshkhatu2013
    from Panaji, Goa
    Mar 20, 2013
    Resolved
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    Address: Maharashtra

    Dear sir

    i applied for home loan from DHFL (MARUTI CREDIT SERVICE) that time they told me 11% rate of intrest but after sanction it will 12.25% so i did not take loane but my processing fee 5615/- still not refund so please do the needful thanking you

    bye
    dinesh
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    I APPLIED FOR HOME LOAN.THEY REJECTED.AM A CENTRAL GOVT EMPLOYEE.THEY GIVEN 3 LOAN ON A SAME VENTURE EARLIER IN SAME BRANCH.NO PROBLEM BUT EVEN I APPLIED FOR RE FUND ON 13MARCH2010 TILL NOW THEY NOT REFUNDED.IT MAKES ME UN SUSTAINABLE AS I SULFURED A LOT SINCE AFTER SANCTIONING LOAN THEY STOPPED MY LOAN ,EVEN IN THAT STAGE THEY TOOK REMAINING PROCESSING FEE.TOOK BLANK CHEQUES FROM ME BY PROMISING LOAN.MANY OTHER DOCUMENTS THEY ASKED ME, TO CONFIRM THEIR EARLIER LOAN SANCTIONS. I PROVIDED MANY.
    BUT THE PROBLEM IS THEY MISBEHAVED WITH ME WHILE PHONE CONVERSATIONS,NEGLECTED ME,NOT DISBURSED AFTER PROMISING,TOOK 2 MONTHS FOR REFUND TILL NOT GOT.KINDLY HELP ME & LIKE ME
    DHFL IS A FAKE & BOGAS COMPANY DONT APPLY ANY THING ON IT. AL LWORKERS ARE FRAUD DONT PAY ANY PROCESSING AMOUNT THEY WILL NEVER REFUND YOU
    Hi all,

    I applied for home loan through a sale executive in hyderabad. This guy promised that he will sanction the loan. After few days, they deducted the processing fee of Rs.5618 from my bank and now informing that my loan is declined. How can they take the processing fee without loan sanction. Now when I am calling them to refund of the processing fee, they are not responding properly.
    TO
    Mr. Kapil Wadhawan
    Chairman & Managing Director
    Dewan Housing Finance Corporation Ltd.
    6th Floor, HDIL Towers
    Anant Kanekar Road,
    Bandra(E), Station Road,
    Mumbai – 400051
    Fax[protected]
    Dear sir
    I am a trader of marble. I am carrying my business for last 8 years doing retail trading in marble. I have a cash credit account with state bank of India for last 7 years of Rupees 14, 70, 000/- against my property estimated approximate valuation of Rupees 70, 00, 000/- . I wanted to shift my cash credit loan to EMI based loan. Representative from your company approached me and I applied for a loan against property.
    With much profound grief I am writing this letter to you. I have applied for a loan against property to your bank on 29 july 2013 along with all the papers. I wanted a foreclosure of my cash credit loan and transfer to loan against property. I talked with DHFL and they agreed to do the same. On 05 August 2013 I received a sms in my mobile about receipt of my application and allotted with enq id BRSC523121. It stated that “ YOUR LOAN APPLICATION HAS BEEN PROCESSED . KINDLY CONTACT OUR SALES EXECUTIVE FOR FURTHER REQUIREMENTS.” Along with my loan application I have deposited 3 cheques . Cheque no 7289 amounting rs 5618.00. cheque no 7290 amounting rs 1600.00 and cheque no 4912 amounting rs 11236. All the cheques were cleared from my icici bank account number[protected] on 10 august 2013. In the due course of time my verification was done by your bank, valuation of my property was done and technical inspection was also carried out. In several occasions I received call from your DHFL 4 N.C. DUTTA SARANI, CLIVE GHAT ROW UBI BUILDING 1ST FLOOR. OPPOSITE SAGAR ESTATE DALHOUSIE KOLKATA 700001 and asked to visit there for few queries. I visited there and solved the queries. On 27th august I was confirmed that my application is complete and I will get the loan. I applied for rupees 3500000. I was said that you will get between 3000000 to 3200000. On 29 august 2013 I received a call from mobile number [protected] by Mr Krishanu who introduced himself as a representative from the credit department of DHFL 4 N.C. DUTTA SARANI, CLIVE GHAT ROW UBI BUILDING 1ST FLOOR. OPPOSITE SAGAR ESTATE DALHOUSIE KOLKATA 700001 wanted to visit my office. He visited my office and asked several questions which I replied and showed all the documents he asked from me. Before leaving the premises he asked me for a bribe of 2% of the sanctioned loan, which I denied straight way. He even said that If you don’t agree to my proposal then your loan will not be sanctioned. At about 04 37 pm I received a sms enq id BRSC533940. It stated that “ YOUR LOAN APPLICATION HAS BEEN PROCESSED . KINDLY CONTACT OUR SALES EXECUTIVE FOR FURTHER REQUIREMENTS.”
    On 31 August at about 02 19 pm I received a sms from DHFL stating “Dear customer, your loan application 00905422 dated 29 August 2013 with DHFL has been declined. Kindly contact your Sales Executive or visit our nearest branch. “ . I visited several times to your aforementioned branch but treated like a shuttle cock by the branch manager Mr D. K. Mishra., Mr Arpan from credit department. Nobody can say me why my loan application was declined. I meet Mr Sanjeev Patnaik, who informed me that my loan application was declined for low eligibility, but could not state that how much is my eligibility when I already got a loan from sbi 7 yrs back with less valuation of property and less sound income tax profile.
    As per the para 5 of RBI/[protected]/280 DBOD.No.Leg.BC.65 /09.07.005/2006-07 DATED March 6, 2007 your institution is supposed to submit me the reasons in writing.

    On enquiring I found that your institution has a practise of receiving lots of application and rejecting them without any written submission and not refunding the processing fee. When I approached with this point I was promised that my processing fee will be refunded. I submitted an application to Mr D K MISHRA, but not received any refund of fee till date.

    I know that granting of loan is at full discretion of the financial institution where I applied for loan, so I have no grievances for why I have not got the loan.

    I need the clarification on the following points.

    1. What happened to my loan enq id BRSC523121. Dated 05 august 2013.
    2. How a new loan enquiry id BRSC533940 dated 29 august 2013 is opened without my consent when I refused to pay bribe to Mr krishanu before rejecting the loan enq id BRSC523121. Dated 05 august 2013.
    3. Why the reason of declining my loan application has not been intimated to me in written even after 35 days of declining the same.
    4. When I will get refund of my processing fee.
    I would also like to clarify on RTI ACT that how many loan application is received by your institution every month and how many are processed and how many processing fees are refunded for the declined loan application and the accountability of that money and report the matter to RBI for further necessary action.

    Last but not the least, now I will like to share my experience I gathered from your institution with everyone through my facebook, other consumer forums, local tv and other media SO THAT PEOPLE THINK TWICE BEFORE SUBMITTING THEIR APPLICATION TO YOUR INSTITUTION AS IT WILL BE A LOSS OF TIME AND MONEY.

    Thanking you

    04 sep 2013 SAMARESH DAS

    Email:- [protected]@gmail.com mobile:- [protected]
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      Sanjayodisha
      from Bhubaneshwar, Odisha
      Mar 20, 2013
      Resolved
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      Address: Khordha, Odisha

      Here with I have a very bad impression about DHFL Bhubaneswar branch. Few days ago I had been to DHFL office, verge of entering I meet Mr Shubhakanta Samal Accounts officer, it was so precarious that person described me about the loan and asked me for Rs15,000 to persuade the loan and sanction my loan within 3days, Which is really denigrating the image of DHFL. When I tried know about other officers that this man told me- the sales manager and operation manager are my man so your work will be cent percent done. If this type rouges make such malpractice what will be the future of this organization?? After conveying this issue, if company will not take any action I must not stop to go for higher authority like police and consumer forum too. Its my fervent desire, this type of employee should be removed immediately.
      Yours faithfully
      S.Rout
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi,
      Everywhere there is a positive and negative side..
      Take this in a positive way.
      Do one thing..just tell then that you are ready to give them the amount, but how can you rely on the. See how they are reacting.
      Tell then first i need the loan in my acct then only i will pay your portion..
      contact the vigilance dept and inform them. fix one date for the sttlement with the DHFL account officer. and same day make everything finalized. and the cop will arrest him red handed..
      Its something JAGO GRAHAK JAGO... kana dekhuna ki tv re...
      Once you did this na trust me u dont know how many will support you.
      and next time from that organisation nobody will never demand anything next time from anybody.
      This way only you can make a very small change...

      Thanks,
      May the god will give you courage!!!
      Dhfl is a fraudulent organization with criminal staffs they dont have any ethics and treat badly the customers.Very soon the bbsr branch will be closed.Plz friends dont take any loans from dhfl you will never get the house or your money back.
      Mr. Sanjay... As per my knowledge he is very sincer in his job... and the best personality... I can give 200 % chalenge that he can't do like this... Mr. Samal is very much faithful for his duty & for the company... Mr. Sanjay_ I think you are foolish & uneducated...
      It is a complete Cheating Organization. which is harassing customers tactfully . And with out releasing of loan not refunding loan processing fees to customers .Don't go DHFL for Loan .
      Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 19, 2019
      Verified Support
      Dear ‎Rashmi,

      We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number. so that we can contact you.

      Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

      Regards,
      DHFL Team
      Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 20, 2019
      Verified Support
      Dear ‎Rashmi,

      We would like to inform you that we are yet to receive your contact details. Please share the same as it will help us get in touch with you at the earliest.

      Regards,
      DHFL Team
      Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 26, 2019
      Verified Support
      Dear Rashmi,

      Your query is of utmost importance to us. However as we have not received your contact details. Your concern has been closed from our end.

      Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

      Regards,
      DHFL Team
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        Nikhil S Panchal
        from Ahmedabad, Gujarat
        Mar 11, 2013
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        Address: Ahmedabad, Gujarat

        I have apply home loan in dhfl in the month of dec 12, they charge processing fee of rs 2248. But lone reject for the resion of My company is no more than 2 year in Ahmedabad.I am send a request for refund a processing fee in the month of Feb 13,but till date i have not recd my processing fee. Please sort my complaint as soon as possible...My Application id is BRSC382561(NIkhil Shantilal PAnchal)Mob-[protected]
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          GauriChodanker
          from Nagar, Rajasthan
          Mar 4, 2013
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          Address: Mumbai City, Maharashtra

          I had taken a home loan from DHFL in 2010 back in Mumbai. That time I was single.
          Now I am married and shifted to Pune. I have sold the flat and cleared the DHFL Home loan. I requested them to submit my docket to my broker as I cant come in person to mumbai because I am a 3 months lactating mother. DHFL said thats not possible for them. I was pissed of[censored]ntill then because the branch manager was not responding to my calls or mails. Now somehow they turned up to me saying they would courier the docket to Pune branch. After following up continuosly past 3 weeks - I got a lady in charge who would be couriering the same. She committed to me that I would get the docket by 1st of Mar 13. Today is 4th of Mar and am continuosly tracking her. But no ways , she is also not picking up the calls.

          Can someone please let me know what must I do????????
          Aug 13, 2020
          Complaint marked as Resolved 
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            nishantsakpal
            from Mumbai, Maharashtra
            Feb 27, 2013
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            Address: Maharashtra

            I am Nishant Sakpal, Middle class resident from Mumbai. Like all other mumbaikars, I dream to buy my own house couple of months back. I had heard from many that DHFL provides loan to anyone with low income group quickly with little high rate of interest. Under impression of fast processing I had submitted my Two loan applications to DHFL namely LAP against existing property outside Mumbai for use on new home loan as my own contribution and New Home Loan application. For both applications they took 2 processing fee cheques of 5618 INR each.

            It was told to me that in case, the loan application gets rejected for any reason, you will get refund around 4100 from each processing fee cheques paid. My loan applications were submitted with all documents in the month of June 2012. They took 3 months just to decide whether to approve or reject the home loan. In the month of Sept 2012 I had news from one of ASM from the mira road branch ( Vinayak Sakpal) that loan application is rejected.

            Accordingly, I asked him to immediately process my refund request for processing fee. Since then I am following up with him but every time I get several reasons / excuses, like refund not approved by risk or ops/ now we are in month end pressure and will handle your request in next month’s first week, refund approved but finance has not prepared cheque ( latest one).. and now he asked me to log complaint at customer care..

            I had seen on the DHFL website that they have grievance cell to handle complaints. I sent them my complaint letter with details of my loan applications and copy of my bank statement reflecting debit of processing fees as an evidence. ON website it was mentioned that upon receipt within 7 working days we will reply and resolve your complaint. It’s been one month, I have sent that letter and no one from DHFL HO bothered to reply or contact me on my problem.

            I am not sure even if I log complaint at banking ombudsman, whether they will genuinely help ordinary man like my for such a small complaint. On surface the refund amount might look small around 8000 INR approx but it means a lot for common middle class man like me.

            As it is due to their delay in confirmation, I lost good property deal which has current price hiked by 15 lacs above the price in June 2012.

            No one is listening to me and no one is helping me out in getting refund. Pls HELP... My loan application was in the name of Nishant V Sakpal & Pradnya N Sakpal.
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi, I'm facing the same problem now... I want to know if you have received the money later?
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              M
              manivats
              from Delhi, Delhi
              Jan 24, 2013
              Resolved
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              Address: Delhi

              I have a loan from DHFL for plot situated at Omaxe city Palwal last three years , I want to part payment Rs. 4 lac so I went to DHFL office but DHFL said that As per NHB guidelines January 2013 you will be paid 2 % + S. Tax extra for part or pre payment because you could not construct house in three year . So pl. help. what DHFL is right .


              regards

              Drashan vats
              loan code- 002463
              From DHFL
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                JayeshJain
                from Mumbai, Maharashtra
                Dec 21, 2012
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                Address: Mumbai City, Maharashtra

                Hi, I have a taken a home loan from DHFL in Feb 2010 . Starting with 8.5% , ROI has increased to 11.5. Many a times , they send no intimation when they increase the ROI. Atleast a sms should be sent.

                That was fine but now they have taken out new means to overcharge the customers. I had submitted a new form in November for increase in my ECS. That time the executive told me new ECS will start from December.

                I had cleared all my dues till November. On 6th december , I got a sms saying old cheques will not be accepted after 1st Jan. So I thought would visit DHFL December end or Jan 1st week ( ECS is on 10th ) to give new cheques.

                Also recently RBI told that old cheques will be valid till March 31st.

                Still DHFL did not cut my ECS and now I got a sms that the whole ECS amount with interest is overdue from my a/c.

                I called all their numbers 5 to 10 times but its ringing.

                DHFL has gone from bad to worse and they just know how to get more money from the customers.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  maheshd27
                  from Bengaluru, Karnataka
                  Dec 17, 2012
                  Resolved
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                  Address: Karnataka

                  I had applied for a loan in DHFL 3 months back @ their Rajajinagar, Bangalore office .. As the apartment builder has tie ups only with DHFL and IndiaBulls, I had no other option. At the time of application they said 11.25% as interest rate .. Once the application was processed, they called and informed me that interest rate is 12%!!!!! I blasted the executive like anything (using swear words too!!! ) and warned them if they use the processing fee cheque .. within an hour some person called and apologized to me and said the interest rate will be 11.25 and there was some confusion .. I m damn sure this was their plan to get higher interest rate from some foolish person ... next day I went to their office to sign all the documents ..they has tie up with ICICI for home loan insurance .. I was ok with at as the same will cover the outstanding in case of death .. then to my horror, their executive (Ranjith Asthana, looks like a villain sidekick of a b-grade movie) was asking me to buy one more insurance (it was ICICI ULIP) and he was saying this is compulsory. I blasted him again and he was saying loan cant be processed .. I shouted at him as loud as I can and some higher up came and calmed me down and said he will waive off this clause for me (waive off!!! my foot) ... so be sure not to fall into their trap. Executives want to earn some commission thru their bank customers .. Totally unprofessional attitude from DHFL. On top of that, next day Ranjith called me again insisting to buy some smaller amount ULIP (pleading with me with "Sir le lo na"!!!) .. I asked him to join some call centre instead .. these guys are totally shameless ... Atlast I had to call their Mumbai office and they sanctioned the loan in 15 days ..
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    Devender Bhardwaj
                    from Delhi, Delhi
                    Oct 10, 2012
                    Resolved
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                    Address: Sonipat, Haryana

                    The complainant applied for loan vide application no. 00808344 which has been sanctioned on 17th August 2012 as per Letter of Offer cum Acceptance issued to him on mail on dated[protected] and in person on[protected] when complainant visited in Branch Office. Due to non delivery of Letter of Offer cum Acceptance,
                    the complainant is suffering as complainant has applied for flat no. 478 ground floor in OMAXE City "MY HOME -II, Bhiwadi. Here it is also necessary to mention that the date for depositing the installment has already been expired on[protected]. The complainant has already made so many request to Branch Manager for releasing the loan amount but reasons best known to him has not released the loan amount while complainant had deposited Rs. 3, 36, 490 in three installments. kindly intervene the matter and provide justice. Complainant :- Devender Bhardwaj c/o Capt. R. N. Bhardwaj, H. No. 936 A/13, Vishnu Nagar, Gohana Distt. Sonepat
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      rameshasanjeevappa
                      Aug 1, 2012
                      Resolved
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                      Address: Bangalore, Karnataka

                      Hi,

                      I had applied for housing loan in DHFL bank, initially(at the time of collecting documents) I paid 5600 rupees to process the loan and they told me , half of the amount is refundable if the loan is not sanctioned.... I did not provide one document so finally they said without that document loan will not be approved.. when I asked about 5600rs that I have paid initially, they said two times we have applied for legal clearance, so still you need to pay some amount

                      Please let me know what kind of steps I can take for this..


                      Thanks & Regards
                      Ramesha
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      DHFL — non refund of amount

                      Sir,

                      i have applied a loan for sum of rupees 9 lakhs. I have paid the processing fee 2800 the loan has not sanctioned to me i ask them to refund the amount but they are not reponding very well. please make a complant and ask them to give my amount back
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                        steve_chaki
                        from Gurgaon, Haryana
                        Jul 24, 2012
                        Resolved
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                        Address: Tamil Nadu

                        Dear Sir,

                        My name is Steieve Ravi and I am an employee of a private shipping company in Tuticorin. Recently I was availed Housing loan by DHFL Tuticorin branch in Feb.2012.
                        Before sanctioning my loan, the DHFL , Tuticorin staff Mr. Iyappan has taken from me Rs.14,000/- ( Rupees fourteen thousand only ) for getting the house plan approval from Tuticorin Municipal Office.
                        After sanctioning the Housing loan with the plan approval, they availed me Rs.4,90,000/-( Rupees Four Lakn Ninety Thousand only ) after decution of insurance amount Rs.15,000/- .
                        So far I have paid my regular dues through my cheques for 5 months without any default in my payments.
                        Now Mr.Iyappan and the Branch manager Mr. Balasubramaniam, are calling me frequently to submit another house plan with the approval fm Tuticorin Municipal Corporation as they say that the earlier plan has been rejected by their auditors.
                        I told them that as the earlier house plan was provided by them with false approval, they need to rectify the same and reissue the fresh house plan to their auditors.
                        Now Mr.Iyappan is refusing to do so saying that he has not taken any money from me. I have a paper receipt with his signature , when he took the money from me and he is saying that the signature is nor his.
                        Due to repeated calls fm DHFL during my office hours , I am frustrated and have decided to withdraw my housing loan which I have EMI for amount Rs.8214 /- for 8 years.
                        By this withdrawal decision , DHFL will be loosing a good profit on my account and a bad reputation for the company in Tuticorin.
                        A satisfied Customer is a Fortune for a company's better prosperity.
                        Request you to kindly annouce your justification on my issue and settle the matter at the earliest

                        Hopefully I remain.

                        Steieve Ravi
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        The Above Said Customer Registrar the False command for Our Company .They Had Assure to Given a New Plan. Go through the Attaahment Affidavit.

                        Fraudulent activities in DHFL ,Tuticorin, - Comment #1493626 - Image #0
                        Dear Sir

                        DHFL - Fraudulent activities in DHFL, Tuticorin,

                        My Name is Maharajan
                        As I had Applied for a mortgage Loan on (3 month before) Tuticorin, Since you are not Processing Mortgage Loan anymore,
                        Would like to request for a Refund of processing fee charged which was Credited as cheque for the amount of (Rs.5618).


                        Thank you and kindly do the needful,
                        Dear Sir,

                        DHFL - Fraudulent activities in DHFL, Tuticorin,

                        My Name is Vetrivel

                        I had applied for a Home Loan on March 2017 Tuticorin branch, still am paying my pre-emi amount of Rs.7075 (Total paid - Rs.84900). They are not ready to process my loan to next level.. So am closing my loan due to their worst service and worst customer handling..

                        But they are not ready to give the proper response for me to closing the loan..

                        Do the need full.. Thank you..
                        Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 23, 2018
                        Verified Support
                        Dear Mr. Vetrivel,

                        We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

                        Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

                        Regards,
                        DHFL Team
                        Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 27, 2018
                        Verified Support
                        Dear Mr. Vetrivel,

                        We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

                        Regards,
                        DHFL Team
                        Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 30, 2018
                        Verified Support
                        Dear Mr. Vetrivel,

                        Your query is of utmost importance to us. However as we have not received your email ID, mobile & loan account number. Your concern has been closed from our end.

                        Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

                        Regards,
                        DHFL Team
                        Dear Sir,

                        I have attached my details below,

                        I checked with my branch to closing my loan and huge delay from them and I just paid my pre closed amount at last week.. But still i didn't get any closing mail from your end..

                        Pre-closed amount - 975818
                        Closing Charge - 2999

                        Customer Name – Vetrivel M
                        Application No – 01446942

                        Do the need full.. Thank you..
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                          R
                          ranjit singh kapil
                          from Nyamathi, Karnataka
                          Jul 20, 2012
                          Resolved
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                          Address: Kapurthala, Punjab

                          Sir I have written this letter to DHFL Jalandhar. After reading this letter they start threatening me that we will sanction this loan today and we will not refund any amount. and on very next day tey had withdraw my check o f Rs 11209. Now i want my money back. so kindly suggest me
                          To
                          Branch Manager
                          DHFL Jalandhar
                          Subject: Cancellation of Loan
                          Sir,
                          With due respect it is humbly submitted that, i had applied for Loan of plot-cum-construction in your company. My loan got sanctioned with loan Application No 00790144 and amount 1497685/. I have completed every formalities related to documentary work. But on 17/07/2012. I had called Mr. Sumit Sharma, employee of an organization regarding the amount your company would be paying me for plot purchase. I said to employee that I am going to register my plot as per the govt. rate. So after saying this that employee said it is better to cancel the loan. We can not give you loan. So kindly cancel my loan and return my document as earlier as possible without delay.
                          Ranjit Singh
                          Plahi gate, Bhulla Rai Road
                          Popular Colony , Phagwara
                          Pin -144401
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R
                            ranjit singh kapil
                            from Nyamathi, Karnataka
                            Jul 17, 2012
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                            Address: Kapurthala, Punjab

                            Sir
                            I have applied for loan from DHFL. My loan was sanctioned. but when time for disbursement came. My owner said registry will be on govt rates, same thing I communicated to Mr. Sumit an employee of DHFL Jalandhar. he said we will not give u loan. cancel your loan. It is really embarrassing for me to get such kind of response from an employee. Now need my document back. he iws saying give me application then we will think over this issue. DHFL is misguiding the client. do necessary favour for me in getting the document back84
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              A
                              ARVI2012
                              Jun 9, 2012
                              Resolved
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                              Address: Chandigarh, Chandigarh

                              DHFL IS NO DOUBT WORST FINANCE COMPANY AS PER THE CUSTOMER SERVICES PROVIDING TO THEIR CUSTOMERS.ALSO LACK OF KNOLEDGE TO ALL OF THEIR EMPLOYEES .
                              ANY AY I HAD A HOME LOAN FROM THEM IN MAR 2011 AND THERE IS LOT OF CHEATING GOING ON MY ACCOUNT, I AM IN PROCESS OF LAUNCHING A COMPLAINT OF DHFL TO NHB AND NO DHFL IS PROVIDING ME THE ANSWER OF MY QUERIES AND THEY ARE APPOLOGISING ME FOR EACH AND EVERY TIME AS THEY WERE WRONG FROM BEGINING,
                              STILL LOTS OF QUERIES TO RESOLE WITH THEM REGD HISTORY OF RLR, INCREASE OF ROI WITHOUT INFORMING CUSTOMERS, PRE CLOSURE CHARGES, RE SUBSTITUTION FEE FOR BRINGING YOUR ROI, NOT FOLLOWING THE NHB CIRCULARS ETC ETC.
                              IF ANY ONE NEED TO RAISE AND RESOLVE THEIR QUERIES AND PROBLEMS WITH DHFL , THEY ARE MOST WEL COME TO UNITE WITH TO RAISE THE MATTER AT HIGHER LEVEL TO GET IT RESOLVED QUICKY AND THE PROPERLY, PLS SEND ME EMAIL TO ME AT MY MAIL ID
                              [protected]@yahoo.com
                              [protected]@googlemail.com

                              AS I HAVE DECIDED ALREADY EITHER DHFL WILL STOP DOING ALL THE MESS FOR THEIR EXISTING AND NEW CUSTOMERS AND TREAT THEM PRPOERLY OR THEY HAVE TO CLOSE THEIR BUSINESS.

                              UNITY IS POWER

                              THANKS
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              I m also facing problem about Rplr increases
                              [protected]@yahoo.com
                              Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 9, 2019
                              Verified Support
                              Dear Omprakash,

                              We have forwarded your query to the concerned team. However, request you to share your mobile & loan account number to help us trace your issue and resolve it at the earliest.

                              Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

                              Regards,
                              Team DHFL
                              Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 2, 2019
                              Verified Support
                              Dear Omprakash,

                              We understand that our team has connected with you & has addressed your concern. Kindly acknowledge the same.

                              Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

                              Regards,
                              DHFL Team
                              I m also facing problem about RPLR increases, I forwarded complain letter to DHFL branch but no response, RBI decreasing rate of interest and DHFL increasing rate of interest to existing customer, Recenly incresed RPLR 35 basis point
                              praveen.[protected]@outlook.com
                              Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 11, 2019
                              Verified Support
                              Dear Praveen,

                              We have forwarded your query to the concerned team. However, request you to share your mobile & loan account number to help us trace your issue and resolve it at the earliest.

                              Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

                              Regards,
                              Team DHFL
                              Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 2, 2019
                              Verified Support
                              Dear Praveen,

                              We understand that our team has connected with you & has addressed your concern. Kindly acknowledge the same.

                              Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

                              Regards,
                              DHFL Team
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                                dasharathuike01
                                from Mumbai, Maharashtra
                                May 15, 2012
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                                Address: Amravati, Maharashtra

                                1. I am working as a peon in the S.F.L. High School, Dhamangaon Rly. I belong to the Schedule Tribe Community.
                                2. I have applied for the home loan to the Deewan Housing Finance Ltd and accordingly Said financial institution has granted me a housing loan for an amount of Rs 5,00,000/-. According to the conditions of the loans I have also taken a policy which equal to the amount of loan and for that I had paid an additional amount of Rs 22,116 towards the premium. I had withdrawn the first instalment of the home loan of Rs 3,84,000/-.
                                3. When I approached to the Deewan Housing Finance Ltd for withdrawing the second instalment of Rs 1,16,000/- at their office in Amravati Shri Raman Atre, Branch Manager had obtained my signatures and without my consent and knowledge drew a live policy. That for this policy I will have to pay an additional premium of Rs 20,000/- per annum and Rs 1,700/- per month, I am working on the post of peon and withdrawing salary about Rs 10,000/-. That the monthly instalment for the home loan is Rs 6,020/- per month and if I pay for this salary it will raise to Rs 7,720/- and as such I would not be in a position to arrange a bread and butter for myself and as well as for my family members.
                                4. In this way by making me compulsory to take the live policy Shri Raman Atre, Branch Manager of the Deewan Housing Finance Ltd has deceived me and sent a policy document which also does not reflects my signatures on it.

                                5. That the builder has recently issued me a legal notice regarding the failure to execute the sale deed and for non-payment of the amount of Rs 1,16,000/- which is outstanding against me and has yet not delivered the possession of the flat and imitated me to come and get execute the register sale deed on or before 25/05/2012, otherwise builder will cancel my agreement to sell and if the builder has cancelled my agreement to sell i will be put to great loss.
                                I therefore request you that kindly look into the matter and come to my rescue and kindly ask the Deewan Housing Finance Ltd, Akola Branch to issue me the second installment of Rs 1,16,000/- as early as possible.
                                Thanking you.


                                Yours faithfully

                                Dashrath C. Uike
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Aug 07, 2015
                                Church of North India DL's response
                                We are firm Organization formed to help people in needs of helps,such as financial help. So if you are going through financial difficulty or you are in any financial mess,and you need funds to start up your own business,or you need loan to settle your debt or pay off your bills,start a nice business, or you are finding it hard to obtain capital loan from local banks,contact us today via email;churchofnorthindia.[protected]@gmail.com So do not let these opportunity pass you by because Jesus is the same yesterday, today and forever more. Please these is for serious minded and God fearing People. Your Name: Loan Amount: Loan Duration: Valid Cell Phone Number: Thanks for your understanding to your contact as we Await Regards Reverend Philip Nelson Email: churchofnorthindia.[protected]@gmail.com

                                Home Loan — Sanction regarding

                                Dear Sir/Madam
                                In the age of fast communication is there any system to know the status of home loan application??? If not then what is the utility of right to information act?
                                Neelam Jha
                                Applicant
                                SBI Home Loan
                                Yelahanka New Town Branch
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                                  Nitin Khandelwal
                                  from Delhi, Delhi
                                  Apr 26, 2012
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                                  Address: Kota, Rajasthan

                                  I have home loan account with DHFL since 2008. and they will charges more interest rates. So , we want to foreclose this account.
                                  so to save my money , I want to change my home loan fron dhfl to other bank. But dhfl is chraging 3% prepayment penalty on this. According to rbi's circular , hfcs cant charge a prepayment penalty to customers whose loan is floating rates even if money used to prepay the loan is borrowed from a bank or a non-banking finance company. I was gone in dhfls office which is in Kota Gumanpura to take the closure outstanding report. In that report , they not mentioned any prepayment penalty charges on 29 march 2012 and after they mentioned the 3% prepayment penalty charges (foreclosure report date 26 April 2012) and it's around rs. 1,53,000/-. I was talk with Mr. Manish (account officer of dhfl Kota- Gumanpura office) that,as per rbi circular you cant charge the prepayment charges , but they are not accepted this rule, I also show him the news which was published & on internet. After that they said that they have not received any circular to them from rbi. Thay said u have to pay the 3% prepayment charges.

                                  So please help me to resolve this issue.
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                                    nagpal_deepak
                                    from Mumbai, Maharashtra
                                    Apr 16, 2012
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                                    Address: Delhi

                                    > Unprofessional approach by staff. It took them more than 4 months to confirm that loan is not possible on the property.

                                    > Not willing to honour commitments made by their staff in terms of full refund of processing fee

                                    > False promises and non responsible staff

                                    > Nobody is ready to take responsibility


                                    AVOID DHFL......
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Sachin Deokar
                                      from Chennai, Tamil Nadu
                                      Mar 12, 2012
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                                      Address: Pune, Maharashtra

                                      1.I Sachin Deokar, had applied for home loan in August 2011,paid 3315 as processing fees for quick loan disbursement as promised by Sales manager then it was turned down because on legal aspects.Actually it was sanctioned property then that person asked me to reuse that approved loan for other property.

                                      2. After 5 months in January 2012, I got a new property approved by PMC, I approached the same person asking him to use the processing fees which I had paid earlier he committed me & the same promises had been given.I got a message of loan sanctioned on 22nd February 2012 & the Sales Officer took long days to tell me that your loan has been rejected because of the construction area which is 1500 sq feet stating rule that we don't grant loan for such properties.If it was the case they should have conveyed me the rule earlier before applying for loan,I would have searched for the other option In this hectic process I wasted 2 precious months with no use. I have paid in all 6630 Rs just for processing, & it is not refundable.
                                      Therefore I request everyone in need of loan don't go for DHFL loan,they are the worst they will merely collect your money as processing & will waste your time.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        darshd82
                                        from Bengaluru, Karnataka
                                        Jan 13, 2012
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                                        Address: Thane, Maharashtra

                                        I have apply home loan in dhfl in the month of sept 11, but builder document is incomplete hence loan was not approved; they charge processing fee of rs 9052. I am send a request for refund a processing fee in the month of oct 11,but till date i have not recd my processing fee. Please sort my complaint as soon as possible. My home loan application no is 724652.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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