[Resolved] Dish TV — DISH TV AND ITS DEALERS ARE FRAUD
To - Whom so ever it may concern
Re: Complaint Number : 7792146, [protected] (VC Number)
VC Number : [protected]
(As registered with DISH TV since July 2007 - This complaint is still outstanding with them and no action has beenb taken yet).
I had taken a Dish TV connection in 2007. I took it for entertainment, little did I know that it would change into horror. I contacted the Dealer - Indian Electronics for a connection. He took the money and a copy of my license. This was taken as a ID proof for the SAP form. I was told that he would get the SAP form signed by me later and also give me the invoice, and operating instructions manual at a later date. The connection started and whilst everything was going fine, I never got the SAP form to be filled, or bill or instructions manual. I tried contacting the dealer but he never attended the calls. He is hardly available at his shop either. The dealer number is 1927 and I think his dealership with you has expired. But, he is still continuing to sell DISH TV. His address is : Indian Electronics, 10-8-74, Main Road, New Gajuwaka, Visakhapatnam. PIN - 530026.
Eventually, I contacted Dish TV customer services- and they have provided me no customer service till date. I raised the complaint against the dealer but no action was taken till date. The VC is on somebody else's name and everytime I call - they refuse to speak to me as I cannot verify myself. Why do you all lack basic common sense that - I would not be able to verfy myself as it is fraud that has happened against me. You should be infact thanking me to bring this to your attention - and instead you do not even show basic coutesy or respect. It has been over six months now and everytime I call - I am just told that they are forwarding the complaint and somebody will contact me. But, till date no body has contacted me. THE HONORS FOR PROVIDING THE WORST CUSTOMER SERVIVE GOES TO DISH TV - I WANT YOUR COMPANY HEADS TO KNOW THIS. THIS IS MENTAL TORCHER THAT ONE HAS TO GO THROUGH WHILST SPEAKING TO YOU.
Even after all of this, I am asked to send an email - Why? I am asking for some very basic things. The VC should be on my name and my details - Is that too much to ask? If you need some details, have you ever bothered to contact me? With immeadiate effect, I need the following details to be updated on my account:
Owner of VC : Daljit Singh
VC Number : [protected]
Address : HIG 55, Vikas Nagar, B.C. Road, New Gajuwaka, Visakhapatnam, Andhra Pradesh PIN - 530026.
Please action the following with immeadiate effect :
1. My personal details to be updated on the acount
2. Instructions manual on how to operate Dish TV sent to me.
What is the status of the above complaint. The dealer has credited another VC in error for INR 300.00. When are you crediting it back to my account.
If you are not doing anything about it, pleaselet me know. Is someone there in DISH TV who can hear my complaint and take some action on it?
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Aug 14, 2020Complaint marked as Resolved