[Resolved]  Dish TV — Useless Pathetic customer service

DISH TV-useless service — no service at all

I had taken a connection in Jan'07 uI had taken ander VC no.[protected]-3but for the past 3months dish tv has been disconnected for no valid reason.We already had another connection at our place under VC no.[protected] but that too does not work as it has not been functional for more than six months.

We had taken a separate connection but after so many complaints since nov.we got to know its a child connection(we were not aware of this????).Anyhow the your useless customer care does not have any vague idea as to why our connection has been disconnected.The reason given is that there are some pending dues on the parent connection1200/- which was due in dec.15th (but our connection haad been disconnected in nov. only.And when the question is put across to your DUMB-CUSTOMER CARE as to what dues -some say-the amt. 1200/-was pending right from the time of connection,other exe. says-MOvie on Demand bill is 1200/- and others say renewal charges.
Now first of all no one is aware as to why the bill is being shown on parent connection and how would we know that some amt. is pending until and unless we receive an INVOICEfrom your end.
Now some exe. told kindly deposit 254/-for VC nos. and the connection would run normally after that. This thing was done on 11th Jan.08 but till date nothing has happened.We also had put in a request to separate our VC nos. so that one connection can atleast work.
BUT I REALLY FEEL SORRY FOR YOUR COMPANY WHO RUNS ON SUCH MISLOGIC WHERE NO ONEKNOWS WHAT IS TO BE DONE.
WITH DEEP REGRETS N CONSOLATION FOR DISH TV,
SHIVANI MALHOTRA

Dish TV — Useless Costumer care

I had called up customer care for re erecting the dish at my new house for 2 times, every time they are regitering the complaint, but there is no response locally, this issue running for last 15 days, since now i have no solid repsonse from the customer care, the beauty of all not even single person can speak english in there customer care.

Its my personal experience never ever go for DISH TV, it is really horrible, from instalation to the activation to receiption to customer service to billing to channels...every thing is very pathetic...if by mistake u get it...then try to rid out of it very soon...otherwise god will save you...WITH MY PERSONAL EXPERIENCE I RECOMMENED NOT TO GO FOR DISH TV EVEN IF IT PROVIDES IT IN FREE OF COST...coz we are looking for entertainment...but with DISH TV...we will get only severe headache...

Dish TV — seprate connection

dear sir,

we have three jointly connection in use.we are requested to seprate one of from these three connection. my v.c. no is [protected].

thanks
Rajeev Sharma
Ph. [protected]

try 2 solve coustemer complaints immedetely ...

Dish TV — Seperate Connection

DATE: 21.04.09


TO

THE MANAGER
DISH T.V. NETWORK

SUBJECT: - SEPARATE CONNECTION (V.C. No. [protected])

Sir,

As per refer to the captioned subject, I have two connection in my name but I am using only one connection which V.C No. is [protected], I want to separate my connection, kindly take immediate action as I m facing so may problems due to this.

Thanking you,

Regards,

Akash Singh
Mob.No. [protected]
H.No. 66, Lakhy Colony,
Sector -31, Faridabad