[Resolved]  Dish TV — Dish TV connection not activated even after more than 10 days since installation

Dish TV — Non- Activation of Dish TV after 1 Week of Installation.

I purchased one DishTv DTH set on 26th July 2008. At the time of purchase I was assured by the dealer for a quality service.

After being Installed on 26'th and we got receiving channels after 30 hrs of what promise of within 24 hrs. It started when we personaly went to Dealer and ask him to activate the channels.

Dealer activated rest of the channels, but it remains for only 4 days and on next Saturday we again got a message to call customer care and no channel including free and games was not working.

We called Customer care twice but first complaint wasn't get updated in Inquiry register and next day we called second time the customer care person told us to fax the subscriptions forms and they will resume after 48 hrs. We gave up...

When we tried to contact Dealer ( Market Movers (India) ), Goregaon (West), Mumbai - 400090, they were unreachable and not contactable as usual.

THIS IS VERY TEDEOUS AND CUMBERSOM PROCESS AND I THINK WE CAN GET BETTER SERVICE FROM OUR LOCAL CABLE OPERATOR. I WOULD SUGGEST EVERYBODY WHO WANTS TO GO FOR IT BE AWARE OF THIS AND THINK 100 TIMES BEFORE BUYING SUCH PRODUCTS FROM CUSTOMER UNFRIENDLY ORGANISATIONS.

I NEVER GOT ANY SATISFACTORY REPLY FROM COMPANY. THEY SURELY FEEL THEIR CUSTOMER CAN NOT DO MUCH ONCE THEY TRAPPED BY PURCHASING THEIR DISHTV.

THIS IS TRULY HOPELESS COMPANY IN SERVICE INDUSTRY...!

Dish TV — connection not given

I have purchased a dishtv connection. View Card and set box is given. In spite repeated tele calls, company is not giving the connection. Dish and cable is yet to be given

Dish TV — No Connectivity since 15 Days

Dear Sir

After this mail we got some call from some of the Technicians and they said that keep the Set Top Box On and put it of 550 Channel it will automatically start and when my wife said no channel is working after 30 seconds they started rubbish talks like put it on 550 channel the moment it starts put it on 550 and ... so on

i Gave call Yesterday to Mr. Shiv Kumar on his mobile no he said he cannot send people because this problem cannot be solved by the Technicians and he also said this is a common problem with Dish TV and Dish TV service and connectivity is like this only and he said if cannot bear this then u disconnect the connection.

And when i said that i will send this Information to Dish TV athuroties then he said if possible he will send his technicians in a day of 2 and Today 1 day passed and till now there is no Response for any of you people i dint even got any call from your Customer Care for the Feedback for the Problem.

Note: This will be my last mail to your So Called Customer Care Service Department after this i will take this matter very seriously

Therefore if cannot service my connection Please refund my money and close the Services.

Thanks & Regards

Inderjeet Singh
Mobile: [protected]



> From: [protected]@dishtv.in
> To: [protected]@hotmail.com
> Subject: RE: No Connectivity
> Date: Tue, 2 Dec 2008 07:51:49 -0800
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding realignment of the Dish.
>
> We sincerely apologize for the inconvenience caused to you due to the delay in the realignment.
>
> We acknowledge the receipt of your request regarding realignment & we will surely be doing the needful. Please note the reference number for the same is 18097356.
>
> In the mean while you can also contact to your nearest service center
>
> Mr. Shiv Kumar
> M/s. SHS Sky Channels
> Plot1, Krishnapuri Colony,
> West Maredpally, Secunderabad-25
> Phone :[protected]
> Mobile : [protected]
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> K. Suresh
> Customer service
> dishtv
>
> We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'
> =================
>
> Dear Neha
>
> Till now there is no response from your side this is very Pathetic.
>
> Thanks & Regards
>
> Inderjeet Singh
>
> Mobile:[protected]
> > From: [protected]@dishtv.in
> > To: [protected]@hotmail.com
> > Subject: RE: No Connectivity
> > Date: Sat, 29 Nov 2008 00:07:30 -0800
> >
> > Dear Sir/Ma'am,
> >
> > Thank you for writing to dishtv.
> >
> > This is in reference to your e-mail regarding no connectivity.
> >
> > We sincerely apologize for the inconvenience caused to you.
> >
> > We acknowledge the receipt of your complaint regarding no connectivity for the VC [protected] & we will surely be doing the needful. Please note the reference number for the same is 18030498.
> >
> > Reassuring you of our commitment towards best services.
> >
> > Thanks and Regards,
> > Neha Jain
> > Customer service
> > dishtv
> > ===============================
> >
> > Dear Sir
> >
> > Thanks for putting my right spelling name in the Records
> >
> > But there is still problem in my Connection 2 days back when your Technician cleared the problem of No Connectivity the same problem is again started,
> >
> > This no connectivity problem is going on since a week and I also get a email reply from your side in 72 hours of time
> >
> > I am not able to understand if I don’t get a proper service why should I pay for it or keep my subscription active.
> >
> > Request you to Rectify the problem at the earliest possible or discount my money for a week as the connection is giving trouble since one week
> >
> > Today when I called to your call center on 60013474 your executive Prithvi Raj spoke to me but I could not get a proper response from him and when I told to make me talk to your floor Manager he kept me on hold for more than 40 minutes and finally I had to put down phone
> >
> > if I call at your call center I get this kind of response
> >
> > Therefore Request you to call me on my Mobile:[protected] and rectify my problem at the earliest.
> >
> > Thanks & Regards
> >
> > Inderjeet Singh
> >
> > Mobile: [protected]
> >
> >
> > > From: [protected]@dishtv.in
> > > To: [protected]@hotmail.com
> > > Subject: RE: Request you to change my connection Into Multi
> > > Date: Fri, 28 Nov 2008 16:06:50 +0530
> > >
> > > Dear Sir/Ma'am,
> > >
> > > Thank you for writing to dishtv.
> > >
> > > This is in reference to your e-mail regarding conversion of Multi
> > > connection.
> > >
> > > We would like to convey that as per your request, conversion of Multi
> > > connection has already been done and also would like to inform you that
> > > correction of name has been done from your side.

I had a very bad experience with TV.. Which i will share to caution other..
I took a Dish tv maxi plan in Jun'08 with CNBC, ZOOM Tv, Times now as the standard packages.. One fine day on dec'08 i got a sms from Distv that CNBC is now paid.. pay Rs 28 Extra to view, then in Jan'09 i got SMS that Zoom Tv & Times Now are Pain pay Rs 28/-
How come Dish tv delete the channels commited while i was taking the connection.. But they did & I suffered ... So I conclude That Dish tv is not fair in its deals.. A Cheat company..

I had a very bad experience with TV.. Which i will share to caution other..
I took a Dish tv maxi plan in Jun'08 with CNBC, ZOOM Tv, Times now, as the standard packages.. One fine day on dec'08 i got a sms from Distv that CNBC is now paid.. pay Rs 28 Extra to view, then in Jan'09 i got SMS that Zoom Tv & Times Now are Paid pay Rs 28/-
How come Dish tv delete the channels commited while i was taking the connection.. But they did & I suffered ... So I conclude That Dish tv is not fair in its deals.. A Cheat company..

I will Not renew ny connection.. U take right at start.. don't get in trap..

My dish tv is not active for the last week two weeks. so please kindly guide me to activate it and enjoy with dish tv

no respons my complain

dish — service was not activated even after 4 days

I have called up for a dish tv connection and the they have sent a technician after a week to install the settop box.
Technician took extra 100 rupees in addition to the set top box price and said that the services will be activated within 24 hrs.
It's been 4 days and after repeated customer care calls..the services haven't been activated.

DishTV — dishtv not activated

hello sir,
We have purchased dishtv today,we got installation completed sms but still it's saying as ' Recharge your dishtv a/c to avail services'.my s/no-1119ABF08WJ36518 and vc no is '[protected]-5

hello sir,
We have purchased dishtv we ' Recharge your dishtv but not watching the star sport 3 our vc no is '[protected]-7
please start this channel and informed me. my mob. no +[protected]