DishTV Complaints & Reviews

I have recharged my DISHTV account yestreday 930/- My dishtv pack is south silver cricket. DishTV website showing the offer if you recharge for 930/- you will 6 month and get 15 days extra.I didnt get that extra 15 days offer, then i spoke to customer care, they told you dint get this offer.I was not satisfied with his reply, my call forwarded to his manager level and i spoke to her for half an hour and get this offer, This is not my first experience, last time also same problem happened and solve by this way only.so last week spoke to customer care and confirmed that, i will get this offer then only i have recharged yesterday Actually what is the actual reason Dishtv is not giving offers to customers, why they are put that offers on your website.one more today morning i got SMS from dishtv "You are eligible for 45 days more 12 month and 15 days on 6 month".Here where it came the eligibility criteria sir?From all of this i know that DISHTV is cheating their customers, they put some offers in website and that offers are not giving to customers.someone talk more then they giving the offer

SIR, MY DISH TV SET TOP BOX WAS NOT WORKING PROPERLY FROM[protected]. I HAVE COMPLAINT TO DISH TV CUSTOMER CARE ON[protected].BUT THEY DIDN'T CHANGE THE BOX TILL DATE. I HAVE COMPLAINT AGAIN AND AGAIN BUT THEY DID NOT DO NOTHING. MY COMPLAINT NO.IS 11100564 DATED[protected]. THANKS WITH REGARDS DEEPAK SINGH JARI BAZAR ALLAHABD PIN 212106 SET TOP V/C NO. [protected] MOBILE NO. [protected]

Hi Sir We are using dish Tv connection in our home.. For the past one week we are not receiving any channels to be visible clear in the screen.. And also we are not getting all the channels .. Every time Tamil channels like Vijay, jaya max is not coming.. So, better dish Tv is a worst network at Kerala side.. No responses from your side... So, better try to clear our queries and complaints as soon as possible.

I have a Dish TV connection VC# [protected]. Since few days when cricket match started on DD between Ind Vs Aus, Dish TV stopped showing DD National with error message as 'Signal are not working properly'. When I approached them they are asking for 200 + service tax charges. Some More detail: Earlier DD National was coming on 655, now when I press 655 it directs me to 656 where they are showing Neo Sports. I have also gone through some forums and your as-well and it seems that it is their old habit to collect more money from consumers either in the name of connection error or get the subscription for Neo Sports channel. It is really unethical and unacceptable. If you guys has opened this forum to help people like us then please try to resolve such kind of issues so that no one had to pay unnecessarily. Thanks! Akash Nivja Mob#[protected]

We have SUPER WORLD PACK from Dish TV which includes some sports channels and INDIA CRICKET PLAN. Now INDIA CRICKET PLAN includes STAR SPORTS AND STAR CRICKET CHANNELS which are not being broadcasted on our tv. I had a word with 2 customer representatives of dish tv and out of which one said that he will escalate the matter to his manager and i ll get a call back from them in 15 mins.. Which i did not receive... (The complaint no. he gave was[protected].. Though they both gave me a very STUPID explanation that they only show the channel in which it is being aired. Which in this case is DD NATIONAL... AND I KEPT ON REPEATING THAT 1. I DO NOT WANT TO LISTEN TO HINDI COMMENTARY 3. IF WE ARE PAYING FOR STAR CRICKET AND STAR SPORTS THEN DISH TV BETTER PROVIDE US THESE CHANNELS. 4. IF WE WANTED TO SEE DD NATIONAL THEN WE DO NOT NEED DISH TV. INFACT YOU DO NOT NEED ANY SERVICE PROVIDER FOR DD CHANNELS. THEIR REPRESENTATIVE LIIIIIIIEEEEDDDDD BY SAYING THAT IN 15 MINS YOU WILL GET A CALL BACK FROM MANAGER.. I AM YET TO RECEIVE ANY CALL... THESE GUYS ARE FOOLING CUSTOMERS... Taking money from customers and still not broadcasting channels that are in the pack.. I spent my precious HOURS explaining THOSE guys that STAR CRICKET AND STAR SPORTS SHOULD AUTOMATICALLY COME.. as per the plan... WHEN THESE CHANNELS SHOULD COME AUTOMATICALLY WHEN WE ALL ARE PAYING FOR IT... THEY HAVE COME TO A STAGE WHETHER THEY HAVE DECIDED TO FOLLOW CHEAP WAYS TO MAKE / SAVE MONEY IN BROADCASTING CHANNELS.. MAKING MONEY IS IMPORTANT BUT SO IS INTEGRITY IN BUSINESS TO RETAIN THE CUSTOMERS! WE SHOULD ALL BOYCOTT DISH TV!!!

i dr.pranay shrivastav addr. room no. 97 sector -6 doctors hostel, Ambedkar hospitals rohini new delhi COMPLAINTS TWO TIME WITH REQUEST NO.10774986, DATE 13 OCT.14.07 HRS TIME NEXT REQUEST ON SAME DAY AT 10774987 TIME 15:56 HRS BUT NO ACTION WILL BE TAKEN TILL NOW . PREVIOUS PLACE 97 DOCTORS HOSTEL RM NO.97 AMBEDKAR HOSPITAL ROHINI SECT.6 NEW DELHI NEW PLACE WHERE INSTALATION DONE:-B1/3-4 MALKAGANJ NEAR POST OFFICE PIN 110007 I AM VERY UNHAPPY WITH UR SEVICES .AND NEVER SUGGEST ANY ONE REGARDING DISH TV.I THINK TATA SKY SEVICES MUCH BETTER BECAUSE I HAVE TATA SKY ON MY HOME TOWN, WITH NOT SO PANNIC EXEPERIENCES .

FINALLY ON 08/09/13, DISH TV HAS DEACTIVATED MY PACK - ' Pick-by-Chanel ' - EVEN BEFORE THE LAST DUE DATE ON 09/09/13 [protected][protected][protected][protected][protected][protected][protected][pr...⇄ DISCRIPENCY IN “PICK-BY-CHANNEL” NOT YET RESOLVED DEV <mr.[protected]@gmail.com> 14 August 2013 22:01 To: customercare <[protected]@dishtv.in> Reply | Reply to all | Forward | Print | Delete | Show original DISCRIPENCY IN “PICK-BY-CHANNEL” NOT YET RESOLVED Dt.- 14th August 2013 *VC no.- [protected]* Reg. Phone no.- [protected] Kind Attn. – Mr. Harish Trivedi Customer service DISHTV. Thank you so-much for your mail of 25th July ’13 and also for the fact that you were always there at the end of the tunnel with a positive attitude to help sort out the problems. But unfortunately inspite of your, as well as mine, best efforts the records are not being updated as per the resolutions. You already have, for reference, the whole chain of our communications on the subject since 25th January 2013. But to request your specific attention, I “attach” herewith a copy of the mail from Mr. Mukesh Kumar Pandey, Escalation Deptt, Customer Service; and reproduce below the recent communications – in chronological order - for your appraisal and necessary action please. (1) Your latest mail dt. 25/07/13 : Customer care <[protected]@dishtv.in> 25 July 2013 15:34 To: mr.[protected]@gmail.com Dear Sir/Ma'am, Thank you for writing to DISHTV. We would like to inform you that as per telephonic conversation with Mr. Prasad Dev on contact number. [protected], it has been informed that necessary correction has been done from our side and your pick-by-channel service worth Rs.190/- per month (Including Tax) is running for VC.[protected]. Moreover, now your next switch off date is 07/Sep/2013 and recharge date is 04/Sep/2013 for VC.[protected] Moreover, we received last payment of Rs. 380/- on 05/Jul/2013 for VC.[protected] In case of any concerns please write to us or call us, we would be glad to be of assistance. We value your association and assure you of our commitment to serve you with a smile. Regards, Harish Trivedi Customer service DISHTV. *The same evening MY DISHTV SPACE account was revised from your end showing it entirely different, - - ‘Packs’ was mentioned as “ SUPER FAMILY PACK” instead of “ Pick-by-Channel” ? - Monthly Subscription was mentioned as Rs210/- instead of Rs190/- ? - Account Balance was shown as reduced ? - Next Recharge Date was advanced to 07/09/13 instead of 09/09/13 ? (Please note that even at the time of writing this mail, the a/m ‘My DISHTV SPACE account’ again goes “Just Blank” and shows all data as “ 0 “ ) I quote the following two mails dt. 25/05/13 & 26/05/13 in this context ONLY to rekindle your efforts to resolve the issue ; (QUOTE) [protected][protected][protected][protected][protected][protected][protected] Customer care <[protected]@dishtv.in> 25 May 2013 11:03 To: mr.[protected]@gmail.com Reply | Reply to all | Forward | Print | Delete | Show original Dear Sir/Ma'am, Thank you for writing to DISHTV. We would like to inform you that as per telephonic conversation with Mr. Prasad on contact number. [protected], it has been informed that requested channel has already been activated from our side and you need to pay Rs.190/- per month (Including tax) for the same. Your suggestions/feedback will help us serve you better, so please continue writing to us. In case of any concerns please write to us or call us, we would be glad to be of assistance. We value your association and assure you of our commitment to serve you with a smile. Regards, Harish Trivedi Customer service DISHTV. [protected][protected][protected][protected][protected][protected] customercare <[protected]@dishtv.in> 26 May 2013 11:53 To: mr.[protected]@gmail.com Reply | Reply to all | Forward | Print | Delete | Show original Dear Sir/Ma'am Thank you for writing to dishtv. We would like to request you to kindly avoid the monthly charge that is showing on your MY DISHTV SPACE account. Moreover you need to recharge your DISHTV account as per Rs 190/- per month including tax. Incase of any concerns please write to us or call us, we would be glad to be of assistance. We value your association and assure you of our commitment to serve you with a smile. Regards, Nabanita Das Customer service DISHTV [protected][protected][protected][protected][protected][protected][protected] ( UNQUOTE ) (2) Sms dt. 05/07/13 received vide MM Dishpy :- “ Rs380.00 received towards recharge of your ‘Super Family Pack’….. Next recharge date of your ‘Super Family Pack’ priced at Rs210/- is 01/09/13 “ (3) Sms dt. 08/05/13 received vide MM Dishpy :- “ Rs 380.00 received towards recharge of your ‘Super Family Pack’….. Next recharge date of your ‘Super Family Pack’ priced at Rs210/- is 09/07/13 “ (4) Sms dt. 05/03/13 received vide MM Dishpy :- “ Rs380.00 received towards your ‘Super Family Pack’… Next recharged date of your ‘Super Family Pack’ priced at Rs190/- is 09/05/13 “ The given information are from the company's record which show beyond doubt that - (i) I was given to settle down with a pack of " Pick-by-Channel" at a price of Rs.190/-pm inclusive of all taxes, and the same was being maintained smoothly for 4-5 months after which the accounts' record was inconsequently changed ! (ii) You have offered "Pick-by-Channel", then why the record should show " Super Family Pack" ? What's the lacuna ? In case of any technical glitch, the marketing deptt. can always take the customer into confidence and sort it out ? (iii) You repeatedly confirm (vide your emails) that the price of the " Pick-by-Channel" is Rs.190/-pm(inclusive of all taxes) then how suddenly the account can be changed to Rs.210/-pm ? (iv) It is also clear from my payment records that the 'switch-off' date happens to be 9th of alternative months of payment; But even this date has been advanced ? Under circumstances, the MY DISH SPACE A/C should ideally read as follows and the MM Dishpy Sms should follow accordingly; - ____________________________________________________________________________ VC No. :- [protected] Packs : - "Pick-by-Channel" Account Balance : - ( as on date of payment ) Monthly Subscription :- Rs.190/- (inclusive of taxes) Next Recharge Date :- 09/09/13(this sequence should continue when payment made in time ) Last Payment :- Rs.380.00 as on (the date of payment ) ____________________________________________________________________________ Dear Sir/s, It's of no use lingering unwillingly on an untenable issue ! I would like to request you once again to please review & resolve the matter once for all. Thanking you; Truely yours' Prasad Dev. ( VC No.- [protected] ) Discrepancy in the 'Pick-by-Channel'(attachment).docx 6K View as HTML Scan and download [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Discrepancy in the a/c of " Pick-by-Channel " DEV mr.[protected]@gmail.com 8 May 2013 21:51 Mr. Mukesh Kumar Pandey Escalation Deptt. CUSTOMER SERVICE VC no.- [protected] Reg. Phone no.- [protected] Dear Sir, I write this mail in your name because you were aware of the whole chain of communications/complaint since 25/1/13, pertaining to this A/C. If you may please re-access all the communications ( emails & tele-calls ) culminating with your following mail, - (quote) 6/2/13 20:03 (18 hours ago) Customercare to me Dear Sir/Ma'am, Thank you for writing to dishtv. Regret the inconvenience caused and apologies for the problem faced by you. We would like to inform you that as per telephonic conversation with Mr. Prasad Dev on mobile no. [protected], information given that required channels have been activated @ Rs.190/- per month including tax from our side. Kindly note the transaction id URD06/02/13R[protected] for future reference. Keep your Set Top Box switched on for next 15 minutes on (LCN-999), so that you can start receiving the channels at the earliest. In case of any concerns please write to us or call us, we would be glad to be of assistance. We value your association and assure you of our commitment to serve you with a smile. Regards, Mukesh Kumar Pandey Customer service DISHTV (unquote) You will find how after a marathon communication exchanges, you finally set the things right. Well, to recall in nutshell, I asked for a schedule of “ Pick-by-channel ” which was finally given – albeit with a different title ( South Family Pack), which should not bother me as long as I get what I asked for and the same was going on smoothly. Now, after, making the payment today for the next two months(@ Rs190/-), suddenly I receive Sms and Msg- on My DishTv Space that the said pack has been changed to “Super Family Pack” @ Rs 210/- pm. ! I rechecked the channel rates in ‘pick-by-channel’ and find them remaining the same. So I simply fail to understand why this unwanted disadvantage meted out to ‘pre-paid’ customers ? A customer is settled with a particular pack (say ‘A’) and the company gives him a different pack (say ‘B’) ! The customer is agreed upon to pay @ Rs.190/-pm and the company changes it to an increased rate of Rs.210/- unwarrantably ! And as I mentioned before that THE ‘PICK-BY-CHANNEL’ RATES REMAIN THE SAME TILL NOW. Under circumstances, I would request you to please arrange to reverse the status of my ‘pick-by-channel’ as was agreed upon as on 6/2/13 and amend my account accordingly. PLEASE, PLEASE, PLEASE; SEE THAT THE THINGS SHOULD NOT COME TO THAT PASS AS BEFORE ALLOCATING THE DESIRED ‘PICK-BY-CHANNEL’ on 6/2/13 . Hope you will feel the situation and help sort out the matter. Thanking you; Prasad Dev. ( PS: for your ready reference I am ‘attaching’ herewith only a part of our past communications) 2 attachments Copies of Mails (4.2.13).docx 29K View as HTML Scan and download Request No(Dish) 4.2.13.docx 14K View as HTML Scan and download

Hi dishtv, My VC. no. is [protected]. registered contact no. [protected]. registered email id is [protected]@gmail.com we have spending bad experience with Dishtv. We are paying rs.280/mnth for Super Gold Pack. . This pack also include Indian Cricket Pack. As per site details "http://www.dishtv.in/gold-cricket.aspx" This pack also metioned that " India Cricket pack automatically switches on the channel on which Indian Men’s Cricket Team’s match is telecasted " + Today date 13 oct. 2013, india-asutralia onday cricket is telecasted on star cricket. But it was not available on dishtv.in. when I talked to at customer care at no. Call us:[protected] . Dishtv representative asked me to recharge rs. 25 for star cricket while star cricket is already included in this pack. Thisway dish tv making fool to customer and asking money for the same thing again. In this way dish tv charge twice for same service. Dishtv representative say that this is done through software program. while i asked to lodge my complaint. they replied they dont have any system to lodge the complaint.I need to lodge complaint against this rampant loot by dish tv. I hope some result should be informed as soon as possible. regards Rahul Ranjan

I have dish tv connection (No. [protected]) and recharged with Platinum Package (valid till 27/10/2013). As per package, India TV - new channel must be available for watching to us. But, Dish TV has stopped this channel to customer and saying that customer has to buy new mono block (Dish Antenna) and extra 600/-charges must be paid for it. This instruction was not mentioned while recharging the package in August'2013 My concern, I have to receive the INDIA TV news channel till the recharge valid date if they offered in package.

Hi, I purchased dishtv true HD STB from dishtv customer care by calling on a toll free number. I booked and and pre paid the amound via IVR system. Later on dishtv installation engineer contacted me for installation and told me your society does not support HD STB. So please book new STB without HD. I did the same I ask Customer care to change my true HD to normal without HD connection. They told me for this I have to buy new STB without HD and drop a mail to customer care for refund for true HD. I did the same. I got a mail from dish tv that they have processed my refund and it should be reflect in your account within 5-7 working days. this whole thing was happen on 12th Aug 2013, today is 20th Sept. Means more than one month has passed and I am still waiting for refund. I contacted many times to dishtv customer care for this. but didnt get any satisfactory reply from their side. for this whole process they provide me one reference number which can be used to track my request. I am providing it here so that Consumer court/forum can cross check the whole incident. my request number is 10159394, for reversal of payment. thanks Yogendra Vijay +91 [protected]

Please provide as much inDear Sir, After complaint against technician on date[protected], On date[protected], i received two call from dish tv. they told me that they came to my house and repair the wire but that time i was busy in meeting so that i was not present at my house . so i told him that they came next day and repair it. Now On date[protected], @ 10.25 AM i received a call from customer care a lady said me that as per company rule it is not possible to repair it. it will change only. I ask Mr CEO that they implement or change any rule you ask any customer. if not then why we are suffer such rule. why you company employee told me late night that they came next day to my house and repaired it and next day morning i received a call from customer-care she told me that you complaint has been closed and you replace your wire that is the final solution/ today is last day for me to take help technician without paying any cost. after that if call any day technician then i pay the charge. now, why such delay from your side. Mr. CEO, if company have lost his income due to Indian economic crisis. Please do not implement such cheaper way earn income from customer. You beg from your customer they will pay you and i am also asking your a/c or company a/c no. I will also deposit some money and help to improve the company economic condition. Finally, Mr. CEO please don't apply such cheaper type of way to earn money from your customer. Before complaint against technician on date[protected], My Vc no. [protected]. it has no signal from last 3 days. I complaint in customer care for it. Your technical person Mr. Rahul coming but his behavior is too bad. he talking bad and saying also that " AAP KO JO KARNA HAI KAR LEGEYE JAHA COMPLAINT KARNE HAI KAR LEGEYE MERA KOI KUCH NAHI KAR SAKTA HAI." My TV connection has no signal due to broken of wire at one place. technician told that he does not repair it. the only solution to change all the wire. i said that my wire broken at one place not whole wire damage, so please only repair it. why i invest such amount @ 12 per meter. He told that the policy of dish tv that if any kind of problem due to wire, only change the whole wire. then i told him "YEH TO JABARDESTIWALI BAT HAI.... ES PER BOLA KI MERE PAS CHANGE KARNE KA EQUIPMENT NAHI HAI AUR MAIN CHANGE NAHI KARUGA.... AAP KO JO KARNA HAI KARLO...JAHA CALL KARNE HAI AUR JAHA COMPLAINT KARNE HO KAR LO...MERE KOI KUCH NAHI KAR SAKTA.. MAIN NE BOLA KI AAP NE SENIOR SE BAT KARAO THENUS KA SENIOR BOLA KI MAIN KARWATA HU DUSRE technician KO BHEJ KAR. MAIN NE CUSTOMER CARE MAIN BE MR. INDERJIT SE technician KI BAT KARWAI US NE UNSE BE BATAMEJE SE BAT KE PUR JAB WAH BOLA TO technician BHI THEK SE BAT KARNE LAGA.... AAP HUM LOGO KE BAT KA RECORD BHI CHECK KAR SAKTE HAI.. MAIN US KI BAT US KE SENIOR TECHNICIAN SE BAT KEYA US KA MOBILE NO HAI [protected]. WAH BOLA KI MAIN 5 PM TAK DUSRE technician KO BHEJ KAR REPAIR KARWATA HU...." but after 5 pm when i call him again at 5.30 pm second technician come and repair. at 5.30 pm when again i call him, he said that technician comes to u and change the whole wire not repair it. He also said that " AAP KO JO KARNA HAI KAR LEGEYE JAHA COMPLAINT KARNE HAI KAR LEGEYE MERA KOI KUCH NAHI KAR SAKTA HAI." I told that you said me that it could be changed but now said that change whole wire. he reply yes change whole wire that was final solution. I complained in customer care. my complain nos. are 13542056 and[protected]. Dish TV is the company in which senior technician and junior technician told that no one can do any charge against me. If company and company senior want such behavior with her customer that i told him that they resign and closed it. where for every problem their is only one solution u change the equipment and pay money again and again..... formation as possible...

I, Lt Col Sourav Sinha presently posted at Bari Brahmna, Jammu, have a dishtv connection at my residence wherein there are two TVs connected from one dishtv antenna as mother & child connections. On Sep 2, I had lodged a request through the Dishtv tollfree number[protected] to upgrade the mother TV connection to HD(High Definition).They confirmed and immediately debited Rs. 1799/- from my dishtv account. Next day when the dishtv technician came to my residence he said the upgradation of the mother connection was not possible as there was a dual connection from the antenna. I immediately called dishtv number and told them that the upgradation was not possible because of dual connection from the antenna and so the debited amount to be reverted to my dishtvacount. Subsequently I even received calls from Dishtv executives at my registered mobile no. [protected] confirming that the debited amount shall be reverted to my account ,,but no action has been taken by them till now.

My vc no[protected]
My mobile no :[protected]
This mobile me muje sms aaya tha sms me likha tha "special offer for you .get 3 months free on recharge of 3 months.recharge your dishtv connection today and avail this amazing limited period offer.hurry " ye sms aaya tha 20/8/2013
Mene recharge karvaya 31/8/2013 me lekin mene ek bar dishtv customer ke cal karke conform kiya tha ki me aaj 3 month ka recharge karva ta hu to muje 3 month extra milenge to muje ha bola ki ap ko 3 month extra Milenge aap aj recharge karva leejiye or mene recharge karva diya but muje 3 month ka jo benefit milane vala tha vo nai mila .muje 3 month ka benefit nai mila is liye mene dishtv customer care call kiya or mene complete likha wai .complete no :[protected]
Ye meri complete date hai 31/8/2013 ki hai .agent ka name muje pata nai hai.vo agent ne muje kaha tha ki aapko 3 month extra mile hai likin muje 3 month extra nai mile .mene dishtv customercare dubara call kiya tha or mene agent se bat karke unke team leader se bat ki us team leader ka name :"jaydeep solanki tha us sir ne muje kaha ki aapko 24 hours me 3 month ka benefit mil jayenga .leekin meri complete koi rezolation nai mila .meri complete sol nai huvi .mene 48 hours ke bad dubara call kiya dubara complete likh vai complete number[protected] ye complete num hai .mene phir se us agent ke team leader se bat ki team leader ka name _mohit sayad tha us sir ne kaha aap ki complete 2 hours me sol ho jayengi but abhitak complete sol nai hui. Kai bar aengt ne mera call bhi disconcert bhi kar diya .aab meri complete aap hi sol karo sir

From: Asgar Shaikh <[protected]@yahoo.com> To: customercare <[protected]@dishtv.in> Sent: Saturday, 31 August 2013 11:41 AM Subject: Re: lying/cheating/extortion by your technician This mail is also a lie: •I clearly stated that I want my problem resolved immediately. Please do send technician to investigate the exact nature of problem and provide me proper resolution. •You also need to compensate me for the delay in time and loss of money. •I have also clearly stated that you need to investigate harassment and cheating complaint and inform me result of your investigation •I have never said that I have STB problem. Please refer to complaints My name is Asgar Shaikh and not Ajgar Shaikh Asgar Shaikh [protected] From: customercare <[protected]@dishtv.in> To: [protected]@yahoo.com Sent: Thursday, 1 January 1970 5:30 AM Subject: Re: lying/cheating/extortion by your technician Dear Sir/Ma'am,Thank you for writing to DISHTV.We would like to inform you that as per telephonic conversation with Mr AJGAR SHAIKH on contact number [protected] regarding the concern of STB issue. It has been informed you that as per our service team you need to pay Rs. 800/- + tax for the faulty STB.However, it has been confirmed by you that you do not want technician visit for the same at present. Kindly revert us with the confirmation or contact our customer care if you want technician visit from our end so that needful can be done.Your suggestions/feedback will help us serve you better, so please continue writing to us.Incase of any concerns please write to us or call us, we would be glad to be of assistance.We value your association and assure you of our commitment to serve you with a smile. Regards,Raju kumarCustomer serviceDISHTVDid our response resolve your query? Please Click on the link below to give us your valuable feedback.http://202.46.200.213/PaymentAuditDetails/CustomerFeedback.aspx?Mid=[pr...⇄ CONCERN RESOLUTION FORM has been attached for your future reference.Going forward, you can share your concern in the attached format for a quick resolution.You may also choose to fill the form now, to help us understand your concern better and deliver an instant and precise resolution. In case you are not able to open the form, kindly click on the link - http://www.dishtv.in/SubscriberFeedBack.aspx & submit the same.Existing customer may please mention correct VC Number or Customer Identification Number in the e-mail, and revert back.Visit DISHTV Facebook page for Non-Stop dose of Entertainment. Stay abreast with latest in Sports, Music, Movies, dishtv offers and more. Like Us on www.facebook.com/dishtvindiaTo contact us please call on these numbersOnly MTNL/BSNL lines :[protected];Only non MTNL/BSNL lines :[protected]Prefix 011 for North; 022 for West; 033 for East; 044 for South); All lines:[protected].[protected][protected][protected][protected][protected][protec...⇄ From: Asgar Shaikh <[protected]@yahoo.com> To: customercare <[protected]@dishtv.in>; "[protected]@gmail.com" <[protected]@gmail.com> Sent: Saturday, 31 August 2013 7:49 AM Subject: Re: lying/cheating/extortion by your technician Guys, We are unable to view HD channels and SD are getting fragmented. This is clearly "Deficiency in service": •lying/cheating/extortion by your technicians •Non-response from service desk •Write to CEO link appears fraud •Considering you have received advance subscription payment. Dish TV is engaging in monopolistic behaviour You guys either need to resolve the problem or refund my entire advance paid. In case of failure to resolve problem, I will have no choice but to further escalate the issue through social and legal means Asgar Shaikh 29252575 /[protected] Request No : 32790 From: Asgar Shaikh <[protected]@yahoo.com> To: customercare <[protected]@dishtv.in>; "[protected]@gmail.com" <[protected]@gmail.com> Sent: Friday, 30 August 2013 8:59 PM Subject: Re: lying/cheating/extortion by your technician Hey Guys, Awaiting written responce and resolution of problem. From: Asgar Shaikh <[protected]@yahoo.com> To: customercare <[protected]@dishtv.in>; "[protected]@gmail.com" <[protected]@gmail.com> Sent: Thursday, 29 August 2013 8:02 PM Subject: Re: lying/cheating/extortion by your technician Interesting! While I was writing this mail Horizontal frequency is gone again Request No : 32679 From: Asgar Shaikh <[protected]@yahoo.com> To: customercare <[protected]@dishtv.in>; "[protected]@gmail.com" <[protected]@gmail.com> Sent: Thursday, 29 August 2013 7:58 PM Subject: Re: lying/cheating/extortion by your technician VC No [protected] Complaint number 32610 Request you to refund the amount paid to your technicians as this is clear case extortion: •Rs. 650 for LNB replacement •Two days of money for bad service Today your technician visited replaced LNB •It was clearly dish alignment problem which resulted into one horizontal signal strength getting reduced. Also we were experiencing fragmented picture intermittently. •Yesterday earlier technical had replaced LNB but that did not resolve the problem. He showed the old LNB to my wife. After your technician left all HD channels stopped working. •Today technician brought a faulty LNB which did not match as looked yesterday. Asgar Shaikh 29252575 /[protected] From: customercare <[protected]@dishtv.in> To: [protected]@gmail.com Cc: [protected]@yahoo.com Sent: Thursday, 1 January 1970 5:30 AM Subject: lying/cheating/extortion by your technician Dear subscriber, your case has been forwarded to our customer service experts. You will be getting a call within next 24hrs from our side. We value your association and assure you of our commitment to serve you with a smile. Thanks & Regards Customer service DISHTV

It has been a tough time being a dishtv customer. There has always been some or the other issue with Disttv..the most recent being unable to view HD channels... Would advice everyone not to go for Dishtv at all.. While they say that only in case of heavy rainfalls you will not get any channels, but even if a strong wind blows you loose most of the channels, HD channels are lost within few seconds..

And the only solution the distv executives provides is to call for a technician to solve the problem.. This is a good strategy adopted by Dishtv to fool customers and earn extra money from customers as there are visiting charges to be paid to technicians everytime.. And the technicians purposely don't solve the problem in one go..The strategy is to temporarily solve the problem so that the issue crops up again and again and the technician gets paid again and again

I have been a dishtv customer for last 6 - 7 years and what i have got in return is just poor servicing and recurring issues. Dishtv doesn't value their existing customers and are concerned only acquiring new customers whom they will torture, fool & make out extra money afterwards through non closure and addressal of recurring issues. It has been silly of me not to change the DTH provider... Actually just because to avoid the hassles of taking a new connection of some other DTH provider i have been continuing with this [censored]ed up Dishtv. It has been seriously a pain being a dishtv customer and would urge everyone to change the DTH provider from Dishtv to some other DTH provider to avoid misery, agony and pain

Hi, I became a new customer of the Dish TV family on Aug 16, 2013 and my VC is [protected]. I had purchased "DTH Super Platinum" package under your "life time offer" by paying a sum of Rs 13,690/-. My mistake was that I didn't checked the full list of channel coverage and availability. Now after installation to my dismay I am discovering that there are quite a few channels that my parents used to watch (AAj tak Tez, Darshan 24, Food-Food, Mh1-Shraddha, Delhi Aaj Tak, Dabangg and Total TV ) which are not available in the DishTv platform. We used to watch these regularly I can't even buy these by A-La-Carte option. In not even in my wildest dreams had I thought that in dishtv, these basic channels would not be available and now I would like to cancel my subscription and demand full refund of my entire amount to be paid back to me as I don't have any option left. On taking up the matter with the customer care and their so called write to CEO column on their website (Request No : 32044) I got the response that their is no cancellation and refund possible. 2 channels which are supposed to be available to me Zee khana khazana are also not available to me as I am getting the message you are not subscribed to them. (picture attached) This is a malpractice from DishTV and against customer rights as they are not providing what they are showcasing on their website. http://www.dishtv.in/super-platinum.aspx I am feeling cheated as I would be tied to this connection for a period of 5 yrs which is a big time span. Please cancel and give my full money back ASAP. Regards, Pradeep

Dear Team, With the reference of below mentioned complaint, I am not satisfied with your services. On date[protected], I had called your services centre and resisted complain for reinstallation due to sift my home. I was ready to bear the charges but your customer care executive was listen the complain on speaker phone. Yesterday I was sifted to Khoda colony Ghaziabad but I don’t remember the pincode. I give the exact location and address but he refused to give the services. I am very disappointed with your services and decide to return back your dish antenna and setTop Box. Kindly arrange the technican visit to collect Dish Antenna and settopbox I am using dish TV last 5 years. My New Address:- VC No:-[protected] RC-884, Vandana Enclave Near Kalu cement agency Khoda Colony Ghaziabad 201301 Thanks & Regards Praveen Pathak [protected] [protected]

Recently I bought (07/08/2013) True HD with recorder and i took South Royal package along with the receiver. My VC Card number is [protected]
When i placed the order, the Dish tv people committed me that they are telecasting 39 true HD Channels and the same can watch with South Royal pack absolutely free for 2 months. After installation has been done by their technical professionals, i watched the HD Channels..

The quality of HD Channels are very poor. There is no picture clarity and sound quality.. No sharpness in the HD Channels. No brightness in the picture. It is just like as SD Channels. Before installed the Dish TV I used Tata Sky with 12 HD Channels. All the Channels was very good in picture quality and excellent sound quality and bright video picture clarity,. In my home I am using LG smart LED 47 inch 3D tv..

I really shocked that when i watched through the DISH TV, the HD channels are very poor clarity.. 5 or 6 channel might be some clarity in picture and sound.. Most of the HD channels clarity is very poor.. moreover the model of D6000 HD Reciever they supplied with antenna is very poor quality.. It is just like a local make. There is no advance option in that.. Even 1080P and 5.1 channel sound quality is also not available in that. The display shows that the ordinary channels are also as HD Channels. I can definitely say that the following channels are not HD channels. The channels are AXN, TLC, WB, MTV, VH1, MOVIES NOW, UTV ACTION, UTV MOVIES.

Moreover the Dish tv online advertisements stated that the customer can watch 39 true HD channel when they take south Royal pack. I can definitely said that this is not true.. The available HD channels are only 18. How the DISH TV can advertise 39 HD channels and the same is watched by the customers? I challenged the dish tv people and proved it on behalf of their technical person and compared with TATA SKY HD channels.. They agreed my point and he accepted the quality difference between the TATA SKY and DISH TV HD channels..

FALSE information given by the Dish tv organisation to the customers through advertisements in tv medias and website, The dish tv organisation thinking that the customers wont do any thing against these type of technical issues. But some one like me can take proper action.
I can take this matter as legally, the concern authorities should answer all the above problems on behalf of the law.. I have many evidences and i have so many proofs with me that will be enough to take this issue as a legal way.

Regards!
Udhaikumar

Hi all,

i have registered with citi express for home based data entry job with security amount 1000rs.they gave work for about 200 pages with 6days.after submitting work,they didnt mail us about any QC report.When i ask for payment,they simply mailed us errors.so we not even pay your security deposit.They are fraud .they just get work from us.plz dont waste your valuable time for the scam and fraud companys.

Dish tv saying they got 39 true hd services and 5.1 sorround sound on there web site at "dishtv.in " but that actually not true it was a clear fake discription of what they really have.They have less then 20 tru hd channels and only got one channel with 5.1 sound. These fake description attracts lot of customers when they compared with other dth service in the market.

So I would like to get money back (Rs 3099)that I paid for fake hd channels and also for the time they wasted.
Its much appreciated if you can give a sum off large fine of money of what they did to the other customers as well.